Credit Control Manager

The Credit Control Manager will be responsible for managing and improving the companys credit and collection processes. The role primarily focuses on timely payment collections from a large customer base, maintaining accurate financial records, coordinating with customers and internal teams, and implementing effective credit control strategies to minimize outstanding receivables.

Key Responsibilities

1. Payment Collections (Primary Responsibility approx. 80%)

• Follow up with

  500+ customers

  for timely payment collections via calls, emails, and meetings.
• Ensure outstanding receivables are collected within agreed credit terms.

2. Customer & Vendor Documentation

• Handle

  vendor registration forms

  and ensure accurate documentation.
• Manage

  invoice submissions

  for high-profile customers, ensuring accuracy, timely submission, and adherence to customer-specific requirements.

3. Reconciliation & Ledger Management

• Perform

  regular customer reconciliations

  to identify and resolve discrepancies.
• Handle

  credit notes related to collections

  and ensure proper adjustment in accounts.
• Provide

  customer ledgers during financial year-end

  and as required by management or auditors.

4. Credit Control & Strategy Implementation

• Create, implement, and monitor

  credit control strategies

  to improve collection efficiency.
• Identify high-risk accounts and take proactive actions to reduce overdue balances.

5. Customer Coordination & Travel

• Be willing to

  travel to customer locations

  for payment follow-ups and collections when required.
• Maintain professional relationships with customers to ensure smooth payment cycles.

6. Reporting & Compliance

• Prepare periodic reports on outstanding receivables, ageing analysis, and collection status.
• Ensure compliance with company credit policies and financial procedures.

Legal & Escalation Handling

• Coordinate with

  lawyer

  for cases involving long pending or disputed dues.

1. Additional Responsibilities

• Perform

  any other work assigned by seniors or management

  from time to time.

Skills & Competencies

• Strong follow-up and negotiation skills
• Good communication and interpersonal abilities
• Sound knowledge of accounts receivable and Credit Control processes
• Proficiency in MS Excel and accounting software
• Ability to handle high-volume customers and work under pressure

Qualifications & Experience

• Bachelor’s degree in Commerce, Accounting, or Finance
• Minimum

  5 years of experience

  in credit control or accounts receivable
• Experience in handling

  large customer bases

  will be an added advantage