An IT Executive for hardware and basic software is responsible for managing and maintaining the organization's IT infrastructure, providing technical support, and ensuring the smooth operation of hardware and software systems. They typically handle tasks like installing, configuring, and troubleshooting hardware and software, as well as managing data security and backups. Detailed Responsibilities: Hardware Management: Installing, configuring, and maintaining computer hardware, including desktops, laptops, and servers. Troubleshooting and resolving hardware issues. Managing hardware asset inventory. Overseeing hardware upgrades and replacements. Software Management: Installing, configuring, and maintaining software applications and operating systems. Troubleshooting and resolving software issues. Managing software licenses and updates. Ensuring compliance with software policies and regulations. Technical Support: Providing technical support to users, including troubleshooting and resolving issues. Maintaining and updating technical documentation. Providing training to users on new hardware and software. Data Security and Backup: Implementing and enforcing data security policies and procedures. Managing data backups and disaster recovery. Monitoring and addressing security threats. Network Management: Troubleshooting network issues. Ensuring network security and performance. Participating in network planning and implementation. Other Responsibilities: Managing IT budgets and resources. Collaborating with external vendors for IT support and services. Staying up-to-date on the latest technology trends and advancements. Developing and implementing IT policies and procedures. Managing IT helpdesk tickets and tracking system performance Job Type: Full-time Pay: ₹13,000.00 - ₹17,000.00 per month Benefits: Cell phone reimbursement Shift: Day shift Work Location: In person
A marketing executive in a courier service is responsible for developing and executing marketing strategies to promote the company's services, attract new customers, and retain existing ones. This includes conducting market research, creating marketing campaigns, managing budgets, and analyzing campaign performance. They also build and maintain relationships with clients, partners, and media outlets, and stay up-to-date on industry trends. Here's a more detailed breakdown of the responsibilities: Core Responsibilities: Developing and Implementing Marketing Strategies: Creating comprehensive marketing plans aligned with business goals, identifying target audiences, and crafting effective campaigns to reach them. Market Research: Conducting research to understand customer needs, preferences, and competitive landscapes. Campaign Management: Developing and managing marketing budgets, creating and executing marketing campaigns across various channels (digital, print, social media), and analyzing campaign performance to optimize results. Content Creation: Creating engaging marketing content, including brochures, flyers, website content, social media posts, and other promotional materials. Brand Management: Ensuring consistency in brand messaging and visual identity across all marketing efforts. Relationship Management: Building and maintaining strong relationships with clients, partners, and media contacts. Sales Collaboration: Working closely with the sales team to align marketing efforts with sales strategies and support lead generation and conversion. Performance Analysis: Tracking and analyzing marketing campaign performance, identifying areas for improvement, and making data-driven decisions to optimize results. Budget Management: Managing marketing budgets effectively, ensuring resources are allocated efficiently and campaigns are delivered within budget. Staying Updated: Staying informed about industry trends, competitor activities, and emerging marketing technologies.Specific to the Courier Industry: Promoting Courier Services: Highlighting the unique selling points of the courier service, such as speed, reliability, and security. Targeting Specific Industries: Identifying and targeting industries that rely heavily on courier services, such as healthcare, e-commerce, and legal. Developing Targeted Campaigns: Creating marketing campaigns tailored to specific industries and customer segments. Managing Online Presence: Overseeing the company's online presence, including website, social media, and online advertising. Handling Customer Inquiries: Responding to marketing-related inquiries from potential and existing customers. Skills Required: Strong Communication Skills: Effectively communicating with clients, partners, and team members. Analytical Skills: Analyzing marketing data and making data-driven decisions. Creative Skills: Developing engaging marketing content and campaigns. People Skills: Building and maintaining relationships with clients and partners. Organizational Skills: Managing multiple tasks and projects effectively. Problem-Solving Skills: Identifying and resolving marketing challenges and issues. By effectively performing these responsibilities, a marketing executive in a courier service can contribute to the company's growth, customer acquisition, and overall success. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Fixed shift Supplemental Pay: Performance bonus Language: English (Preferred) Work Location: In person
A marketing executive in a courier service is responsible for developing and executing marketing strategies to promote the company's services, attract new customers, and retain existing ones. This includes conducting market research, creating marketing campaigns, managing budgets, and analyzing campaign performance. They also build and maintain relationships with clients, partners, and media outlets, and stay up-to-date on industry trends. Here's a more detailed breakdown of the responsibilities: Core Responsibilities: Developing and Implementing Marketing Strategies: Creating comprehensive marketing plans aligned with business goals, identifying target audiences, and crafting effective campaigns to reach them. Market Research: Conducting research to understand customer needs, preferences, and competitive landscapes. Campaign Management: Developing and managing marketing budgets, creating and executing marketing campaigns across various channels (digital, print, social media), and analyzing campaign performance to optimize results. Content Creation: Creating engaging marketing content, including brochures, flyers, website content, social media posts, and other promotional materials. Brand Management: Ensuring consistency in brand messaging and visual identity across all marketing efforts. Relationship Management: Building and maintaining strong relationships with clients, partners, and media contacts. Sales Collaboration: Working closely with the sales team to align marketing efforts with sales strategies and support lead generation and conversion. Performance Analysis: Tracking and analyzing marketing campaign performance, identifying areas for improvement, and making data-driven decisions to optimize results. Budget Management: Managing marketing budgets effectively, ensuring resources are allocated efficiently and campaigns are delivered within budget. Staying Updated: Staying informed about industry trends, competitor activities, and emerging marketing technologies.Specific to the Courier Industry: Promoting Courier Services: Highlighting the unique selling points of the courier service, such as speed, reliability, and security. Targeting Specific Industries: Identifying and targeting industries that rely heavily on courier services, such as healthcare, e-commerce, and legal. Developing Targeted Campaigns: Creating marketing campaigns tailored to specific industries and customer segments. Managing Online Presence: Overseeing the company's online presence, including website, social media, and online advertising. Handling Customer Inquiries: Responding to marketing-related inquiries from potential and existing customers. Skills Required: Strong Communication Skills: Effectively communicating with clients, partners, and team members. Analytical Skills: Analyzing marketing data and making data-driven decisions. Creative Skills: Developing engaging marketing content and campaigns. People Skills: Building and maintaining relationships with clients and partners. Organizational Skills: Managing multiple tasks and projects effectively. Problem-Solving Skills: Identifying and resolving marketing challenges and issues. By effectively performing these responsibilities, a marketing executive in a courier service can contribute to the company's growth, customer acquisition, and overall success. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Fixed shift Supplemental Pay: Performance bonus Language: English (Preferred) Work Location: In person
They are responsible for ensuring efficient and effective service delivery, achieving sales targets, and maintaining compliance with company policies and regulations. Here's a more detailed breakdown of the responsibilities: Operational Management: Daily Operations: Managing the day-to-day activities of the branch, including opening and closing procedures, cash management, and security. Staff Management: Hiring, training, supervising, and motivating branch staff, including delivery drivers and administrative personnel. Inventory Management: Overseeing the inventory of supplies, equipment, and potentially even customer shipments, ensuring accurate tracking and efficient handling. Logistics Coordination: Ensuring timely and efficient pickup and delivery of packages, often involving coordination with other branches and the central dispatch. Process Improvement: Identifying areas for improvement in operational processes and implementing changes to enhance efficiency and service quality. Compliance: Ensuring adherence to company policies, industry regulations, and legal requirements.Customer Service and Relationship Management: Customer Satisfaction: Addressing customer inquiries, resolving complaints, and ensuring a high standard of customer service. Relationship Building: Developing and maintaining strong relationships with customers, understanding their needs, and tailoring services to meet those needs. Feedback Collection: Gathering customer feedback and using it to improve service delivery and address any issues. Financial Management: Budgeting and Financial Reporting: Managing the branch budget, monitoring financial performance, and analyzing financial reports. Sales Targets: Developing and implementing strategies to achieve sales targets and increase revenue. Cost Control: Monitoring and controlling operating costs to ensure profitability. Business Development: Market Analysis: Assessing local market conditions, identifying potential business opportunities, and developing strategies to capitalize on them. Sales and Marketing: Developing and executing marketing initiatives to promote the branch's services and attract new customers.Leadership and Communication: Team Leadership: Providing direction, guidance, and support to branch staff. Communication: Effectively communicating with staff, customers, and other stakeholders. Problem Solving: Identifying and resolving issues related to operations, customer service, or other areas. Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Fixed shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person Application Deadline: 01/07/2025
Key Responsibilities: Financial Transaction Management: Processing invoices, recording transactions, managing petty cash, and handling payments to vendors and employees. * Record Keeping: Maintaining accurate and up-to-date financial records, including accounts payable, accounts receivable, and general ledger entries. * Reconciliations: Reconciling bank statements, ledgers, and other financial accounts to ensure accuracy and identify discrepancies. * Financial Reporting: Preparing financial statements (balance sheets, income statements, cash flow statements), and assisting with month-end and year-end closing activities. * Compliance: Ensuring compliance with financial regulations, tax laws, and company policies. * Audits: Supporting internal and external audits by providing necessary documentation and information. * Financial Planning & Analysis: Assisting with budgeting, forecasting, and financial analysis to identify trends and opportunities for improvement. * Communication: Communicating with internal and external stakeholders, including vendors, clients, and auditors. * Required Skills: Accounting Knowledge: Strong understanding of accounting principles and practices. * Analytical Skills: Ability to analyze financial data, identify trends, and provide insights. * Attention to Detail: Meticulousness in maintaining financial records and ensuring accuracy. * Communication Skills: Ability to communicate effectively with team members and stakeholders. * Problem-Solving Skills: Ability to identify and resolve discrepancies and issues related to financial records. * Proficiency in Accounting Software: Familiarity with accounting software like Tally, SAP, or others. * Experience: Typically requires a bachelor's degree in finance, accounting, or a related field, and some experience in accounting or finance roles Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Fixed shift Morning shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person
Billing departments are responsible for managing the entire invoicing and payment process within an organization. Their key roles include generating and sending invoices, processing payments, managing accounts receivable, and ensuring accurate financial records. They also handle customer inquiries related to billing and resolve any discrepancies or disputes. Here's a more detailed breakdown of the roles and responsibilities within a billing department: 1. Invoice Management: Generating and Sending Invoices: Creating accurate and timely invoices based on services rendered or products sold. Verifying Billing Data: Ensuring all billing information, including customer details, pricing, and quantities, is correct. Maintaining Invoice Records: Keeping organized records of all invoices, including copies and related documentation. Following Up on Invoices: Monitoring outstanding invoices and sending reminders to clients for timely payment. 2. Payment Processing: Receiving and Recording Payments: Processing payments received from clients through various methods (e.g., online payments, checks, bank transfers). Reconciling Payments: Matching payments received with outstanding invoices and updating account balances. Managing Accounts Receivable: Tracking and managing all outstanding payments, ensuring timely collection and resolving any payment-related issues. 3. Customer Communication and Support: Answering Billing Inquiries: Responding to customer questions and concerns regarding invoices, payments, and account status. Resolving Billing Disputes: Investigating and resolving any billing discrepancies or disputes in a timely and professional manner. Maintaining Customer Relationships: Ensuring positive and professional communication with clients to maintain good relationships. 4. Financial Reporting and Analysis: Preparing Billing Reports: Generating reports on billing activity, outstanding payments, and other relevant financial data. Analyzing Billing Data: Analyzing billing trends and identifying areas for improvement in billing processes. Supporting Audits: Providing necessary documentation and information to support internal and external audits related to billing. 5. Other Responsibilities: Maintaining Accurate Records: Keeping all billing records and financial data up-to-date and accurate. Ensuring Compliance: Adhering to company policies, procedures, and relevant regulations related to billing and financial transactions. Working with Other Departments: Collaborating with other departments, such as accounting, sales, and customer service, to ensure smooth billing processes. Identifying Process Improvements: Identifying opportunities to streamline billing processes and improve efficiency. In essence, billing departments play a crucial role in maintaining the financial health of an organization by ensuring accurate and timely billing, efficient payment processing, and positive customer relationships. Job Types: Full-time, Permanent Pay: ₹8,000.00 - ₹12,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Fixed shift Morning shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person Expected Start Date: 21/07/2025
Billing departments are responsible for managing the entire invoicing and payment process within an organization. Their key roles include generating and sending invoices, processing payments, managing accounts receivable, and ensuring accurate financial records. They also handle customer inquiries related to billing and resolve any discrepancies or disputes. Here's a more detailed breakdown of the roles and responsibilities within a billing department: 1. Invoice Management: Generating and Sending Invoices: Creating accurate and timely invoices based on services rendered or products sold. Verifying Billing Data: Ensuring all billing information, including customer details, pricing, and quantities, is correct. Maintaining Invoice Records: Keeping organized records of all invoices, including copies and related documentation. Following Up on Invoices: Monitoring outstanding invoices and sending reminders to clients for timely payment. 2. Payment Processing: Receiving and Recording Payments: Processing payments received from clients through various methods (e.g., online payments, checks, bank transfers). Reconciling Payments: Matching payments received with outstanding invoices and updating account balances. Managing Accounts Receivable: Tracking and managing all outstanding payments, ensuring timely collection and resolving any payment-related issues. 3. Customer Communication and Support: Answering Billing Inquiries: Responding to customer questions and concerns regarding invoices, payments, and account status. Resolving Billing Disputes: Investigating and resolving any billing discrepancies or disputes in a timely and professional manner. Maintaining Customer Relationships: Ensuring positive and professional communication with clients to maintain good relationships. 4. Financial Reporting and Analysis: Preparing Billing Reports: Generating reports on billing activity, outstanding payments, and other relevant financial data. Analyzing Billing Data: Analyzing billing trends and identifying areas for improvement in billing processes. Supporting Audits: Providing necessary documentation and information to support internal and external audits related to billing. 5. Other Responsibilities: Maintaining Accurate Records: Keeping all billing records and financial data up-to-date and accurate. Ensuring Compliance: Adhering to company policies, procedures, and relevant regulations related to billing and financial transactions. Working with Other Departments: Collaborating with other departments, such as accounting, sales, and customer service, to ensure smooth billing processes. Identifying Process Improvements: Identifying opportunities to streamline billing processes and improve efficiency. In essence, billing departments play a crucial role in maintaining the financial health of an organization by ensuring accurate and timely billing, efficient payment processing, and positive customer relationships. Job Types: Full-time, Permanent Pay: ₹8,000.00 - ₹12,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Fixed shift Morning shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person Expected Start Date: 21/07/2025
To look after the branch operations, manpower handling, sales and delivery management. Ensure that documents and parcels to be delivered on time. Looking after direct client and business associates sales. Achieve the targets and meet out the company objectives Job Type: Permanent Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Provident Fund Education: Bachelor's (Required) Work Location: In person
A Customer Care Executive in the courier industry handles customer queries, complaints, and requests, ensuring smooth and efficient courier operations. They provide support over phone, email, or chat, resolving issues related to pickups, deliveries, and tracking. Here's a more detailed look at what the role entails: Responsibilities: Handling customer inquiries: Answer calls, emails, or online chat regarding courier services, tracking, and deliveries. Troubleshooting: Investigate and resolve customer issues such as delays, lost packages, or delivery problems. Customer feedback: Gather and analyze customer feedback to improve service quality. Tracking and dispatch: Assist customers with tracking their packages and coordinate with the dispatch team for pickups and deliveries. Documentation: Maintain records of customer interactions, issues, and resolutions. Customer satisfaction: Ensure customers are satisfied with the service and follow up on issues to ensure resolution. Skills Required: Excellent communication skills: Ability to communicate clearly and effectively with customers, both verbally and in writing. Problem-solving skills: Ability to identify and resolve customer issues efficiently. Customer service skills: Ability to be patient, empathetic, and understanding when dealing with customer concerns. Organizational skills: Ability to manage multiple tasks and priorities effectively. Computer literacy: Familiarity with computer systems and software used for tracking and communication. Job Type: Full-time Pay: ₹8,000.00 - ₹12,000.00 per month Benefits: Leave encashment Schedule: Day shift Supplemental Pay: Yearly bonus Language: Odia (Required) Hindi (Required) English (Required) Work Location: In person
A Customer Care Executive in the courier industry handles customer queries, complaints, and requests, ensuring smooth and efficient courier operations. They provide support over phone, email, or chat, resolving issues related to pickups, deliveries, and tracking. Here's a more detailed look at what the role entails: Responsibilities: Handling customer inquiries: Answer calls, emails, or online chat regarding courier services, tracking, and deliveries. Troubleshooting: Investigate and resolve customer issues such as delays, lost packages, or delivery problems. Customer feedback: Gather and analyze customer feedback to improve service quality. Tracking and dispatch: Assist customers with tracking their packages and coordinate with the dispatch team for pickups and deliveries. Documentation: Maintain records of customer interactions, issues, and resolutions. Customer satisfaction: Ensure customers are satisfied with the service and follow up on issues to ensure resolution. Skills Required: Excellent communication skills: Ability to communicate clearly and effectively with customers, both verbally and in writing. Problem-solving skills: Ability to identify and resolve customer issues efficiently. Customer service skills: Ability to be patient, empathetic, and understanding when dealing with customer concerns. Organizational skills: Ability to manage multiple tasks and priorities effectively. Computer literacy: Familiarity with computer systems and software used for tracking and communication. Job Type: Full-time Pay: ₹8,000.00 - ₹12,000.00 per month Benefits: Leave encashment Schedule: Day shift Supplemental Pay: Yearly bonus Language: Odia (Required) Hindi (Required) English (Required) Work Location: In person
Job description Designation - Customer Service Executive As a Customer Service Executive, you will play a crucial role in providing exceptional service and support to our valued customers. Your primary responsibility will be to address customer inquiries, resolve complaints, and ensure a positive customer experience. The ideal candidate should possess excellent communication skills, a strong problem-solving mindset, and the ability to thrive in a fast-paced environment. Responsibilities: Provide outstanding customer service by responding to customer inquiries via various communication channels (phone, chat) promptly and professionally. Address and resolve customer complaints and concerns in a timely and effective manner, aiming to achieve customer satisfaction and retention. Ensure accurate and timely entry of customer information and interactions into the customer service database. Collaborate with other departments, such as sales and technical support, to resolve customer issues and provide comprehensive solutions. Interact with Stations Heads/Department Heads to resolve customer Complains. Identify and escalate complex or unresolved customer issues to the appropriate team members or supervisors for further assistance. Maintain a deep understanding of the company's products, services, policies, and procedures to provide accurate and up-to-date information to customers. Act as a brand ambassador by promoting a positive image of the company and its products/services during customer interactions. Engage in ongoing professional development to enhance skills and knowledge. Job Types: Full-time, Permanent Pay: ₹8,000.00 - ₹10,000.00 per month Schedule: Day shift Education: Bachelor's (Preferred) Experience: Technical support: 1 year (Preferred) total work: 1 year (Preferred) Customer service: 1 year (Preferred) Language: Hindi (Preferred) English (Preferred) Work Location: In person Job Type: Full-time Pay: ₹8,000.00 - ₹10,000.00 per month Benefits: Cell phone reimbursement Language: Hindi (Preferred) English (Preferred) Work Location: In person Speak with the employer +91 9903454511
Desirable: Graduate having excellent knowledge of MS Excel, Google Sheets, knowledge of EDP. Minimum experience 5 years of experience in Service Industry Salary Slab: Rs 16000-20000 Maintaining Master Billing Database, Handling queries of Delhi & North Branches Business Associates, Coordination with the concerned Delhi & North branches for the billing data and cross verification of the weight through TTS,Daily reconciliation of data received and generates accurate data for accurate billing,Ensure timely and accurate entry of billing data on daily basis. Updating the SOPs billing, Maintain the records for all pricing decisions. Coordinate with IT department for updation in billing database and ensure that the billing to be accurate after the updation,Getting the rectification of any errors so as to minimize the error rate, Resolve complex billing issues and support staff in billing processes. Further train the team and enabled them more IT savvy, Regular audit of the work being done to minimize the errors and revenue losses. Bills finally prepared to be crosschecked before sending to the customers, Ensure that month-end billing to be closed on time and update the billing progress on daily basis to the management, Preparing MIS reports, Generate and share new ideas to develop the work methodology and culture. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Provident Fund Work Location: In person
Desirable: Graduate having excellent knowledge of MS Excel, Google Sheets, knowledge of EDP. Minimum experience 5 years of experience in Service Industry Salary Slab: Rs 16000-20000 Maintaining Master Billing Database, Handling queries of Delhi & North Branches Business Associates, Coordination with the concerned Delhi & North branches for the billing data and cross verification of the weight through TTS,Daily reconciliation of data received and generates accurate data for accurate billing,Ensure timely and accurate entry of billing data on daily basis. Updating the SOPs billing, Maintain the records for all pricing decisions. Coordinate with IT department for updation in billing database and ensure that the billing to be accurate after the updation,Getting the rectification of any errors so as to minimize the error rate, Resolve complex billing issues and support staff in billing processes. Further train the team and enabled them more IT savvy, Regular audit of the work being done to minimize the errors and revenue losses. Bills finally prepared to be crosschecked before sending to the customers, Ensure that month-end billing to be closed on time and update the billing progress on daily basis to the management, Preparing MIS reports, Generate and share new ideas to develop the work methodology and culture. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Provident Fund Work Location: In person
Job Description: We are hiring a Corporate Care Executive for our Mayapuri, Delhi branch. The role involves handling customer support, shipment tracking, and corporate client coordination. Candidates with prior courier/logistics industry experience will be given preference. Key Responsibilities: Handle customer calls, emails, and chats for shipment tracking, booking, and complaints. Coordinate with operations and warehouse teams to ensure timely delivery. Maintain customer records in CRM and generate daily/weekly MIS reports. Resolve client escalations, ensuring service timelines are met. Support billing and documentation requirements for corporate clients. Build and maintain strong customer relationships. Requirements: Courier/Logistics background preferred (1–2 years customer service experience). Good communication skills in English & Hindi. MS Excel knowledge and CRM handling ability. Strong problem-solving skills and customer-first approach. Ability to multi-task and work under pressure. Work Schedule: Monday to Saturday Day Shift Salary & Benefits: ₹14,000 – ₹22,000 per month (based on experience) Growth opportunities within courier operations Job Type: Full-time Pay: ₹14,000.00 - ₹22,000.00 per month Benefits: Cell phone reimbursement Paid time off Provident Fund Work Location: In person
All customer service executives function with a prime responsibility to build a positive company image and offer dedicated customer satisfaction. Here are the typical duties of a customer service employee: conducting customer satisfaction surveys to understand what areas of the company's services need improvements catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution curating streamlined email and social media communication mediums for offers, updates and much more dealing with customer issues and churning out an easy-to-follow solution managing payment and delivery of customer orders helping customers choose the right product for their requirements and budget handling customer concerns and complaints in a timely manner informing customers of upcoming promotions or deals establishing a positive rapport with all clients and customers in person or via phone forming reports based on customer satisfaction statistics and helping their team to develop new skills fixing appointments based on the availability of customers and clients interacting with customers to ensure they have a desirable and shareable experience They often pass on customer service data to higher authorities, which leads to significant changes within the customer service department's response guides and in-house processes. Job Types: Full-time, Permanent Pay: ₹8,000.00 - ₹12,000.00 per month Benefits: Cell phone reimbursement Work Location: In person
As an IT Executive specializing in hardware and basic software, you will be responsible for overseeing and maintaining the IT infrastructure of the organization. Your duties will encompass providing technical support, ensuring the efficient functioning of hardware and software systems, and upholding data security measures and backups. Your primary responsibilities will include managing computer hardware by installing, configuring, and maintaining devices such as desktops, laptops, and servers. You will troubleshoot hardware issues, keep track of hardware assets, and oversee upgrades and replacements when necessary. In terms of software management, you will be tasked with installing, configuring, and maintaining software applications and operating systems. Troubleshooting software-related problems, managing software licenses and updates, and ensuring adherence to software policies and regulations will also fall under your purview. Additionally, you will provide technical support to users by resolving issues, updating technical documentation, and offering training on new hardware and software. Data security and backup will be crucial aspects of your role, involving the implementation of security policies, managing backups, and addressing security threats as they arise. Network management will be another key area where you will troubleshoot network issues, maintain network security and performance, and contribute to network planning and implementation efforts. You will also be responsible for managing IT budgets and resources, collaborating with external vendors for IT support, staying informed about technological advancements, and developing and implementing IT policies and procedures. This is a full-time position that offers benefits such as cell phone reimbursement. The work schedule is during the day, and the role requires in-person presence at the designated work location.,