Branch Manager

They are responsible for ensuring efficient and effective service delivery, achieving sales targets, and maintaining compliance with company policies and regulations. Here's a more detailed breakdown of the responsibilities: Operational Management:

• Daily Operations: Managing the day-to-day activities of the branch, including opening and closing procedures, cash management, and security.
• Staff Management: Hiring, training, supervising, and motivating branch staff, including delivery drivers and administrative personnel.
• Inventory Management: Overseeing the inventory of supplies, equipment, and potentially even customer shipments, ensuring accurate tracking and efficient handling.

• Logistics Coordination: Ensuring timely and efficient pickup and delivery of packages, often involving coordination with other branches and the central dispatch.
• Process Improvement: Identifying areas for improvement in operational processes and implementing changes to enhance efficiency and service quality.
• Compliance: Ensuring adherence to company policies, industry regulations, and legal requirements.Customer Service and Relationship Management:

• Customer Satisfaction: Addressing customer inquiries, resolving complaints, and ensuring a high standard of customer service.
• Relationship Building: Developing and maintaining strong relationships with customers, understanding their needs, and tailoring services to meet those needs.
• Feedback Collection: Gathering customer feedback and using it to improve service delivery and address any issues.

Financial Management:

• Budgeting and Financial Reporting: Managing the branch budget, monitoring financial performance, and analyzing financial reports.
• Sales Targets: Developing and implementing strategies to achieve sales targets and increase revenue.
• Cost Control: Monitoring and controlling operating costs to ensure profitability.

Business Development:

• Market Analysis: Assessing local market conditions, identifying potential business opportunities, and developing strategies to capitalize on them.
• Sales and Marketing: Developing and executing marketing initiatives to promote the branch's services and attract new customers.Leadership and Communication:
• Team Leadership: Providing direction, guidance, and support to branch staff.
• Communication: Effectively communicating with staff, customers, and other stakeholders.
• Problem Solving: Identifying and resolving issues related to operations, customer service, or other areas.

Job Type: Full-time

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

• Cell phone reimbursement

Schedule:

• Day shift
• Fixed shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Work Location: In person

Application Deadline: 01/07/2025