Consultant

Who We Are: (www.credera.com)

Areteans Technology

We are part of the OPMG Group of Companies, a division of Omnicom Group Inc.

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We are seeking a motivated and detail-oriented Certified Pega Decisioning Architect who will work closely with senior architects and business teams to design and implement decisioning components using Pega Customer Decision Hub (CDH). This is a great opportunity to deepen your expertise in real-time decisioning, AI-driven personalization, and next-best-action strategy development while contributing to impactful digital transformation projects.

SKILLS & EXPERIENCE Essential Technical Qualification:

Certified Pega Decisioning Consultant (mandatory) with 1-3 years

delivering and managing Pega Customer Decision Hub (CDH) implementations, 1:1 Ops Manager including real-time decisioning, strategy design, and next best-action frameworks.

• Minimum 1+ years of developing applications using Pega and having experience into Customer Decisioning Hub (CDH).

• Banking Domain Expertise Preferred: Candidates with prior experience in the banking or financial services domain will be given preference

• Designing the decisioning logic. Build and test decision logic rules.

• Maintain advanced knowledge of the CDH Architecture and all CDH design and implementation features

• Solid understanding of reuse in terms of enterprise solutions seeking to determine and develop repeatable, efficient and optimal ways of implementing CDH.

• Knowledge on various PRPC concepts, PRPC flows, Ruleset, Assignments, Utilities, Decision, Class Structures, Activities, User Interface, Flow Actions, Agents, SLA, Correspondence, Security, Reports, Listeners (File, MQ), Connectors

• Agile/Scrum or waterfall methodologies.

Key Responsibilities:

• Assist in the design and development of decisioning solutions using Pega Customer Decision Hub (CDH).

• Contribute to the implementation of next-best-action (NBA) strategies, engagement policies, and adaptive models.

• Support the setup of decisioning logic, predictive models, and arbitration rules based on business requirements.

• Collaborate with business analysts, developers, and stakeholders to understand and translate functional requirements into technical solutions.

• Perform testing, debugging, and performance tuning of decisioning strategies.

• Experience with CDH components such as Adaptive model, Predictive Model, A/B testing, Simulation testing, performance reports and monitoring.

• Creating the technical design, developing the enterprise class structure and reviews infrastructure requirements such as data architecture definitions and data management plans.

• Ensures that the application meets current business needs but also supports future expansion for new features down the road.

• Support in resolving complex design and configuration problems to meet specified objectives.

• Prepares High Level Designs, low-code platform solutions and collate non-functional requirements.

• Articulate what customer decision hub, always on marketing and AI mean in a particular sense, how does it deliver the business vision and objectives.