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6.0 - 8.0 years
3 - 7 Lacs
mumbai
Work from Office
We are looking for a skilled Senior Analyst to join our team at eClerx Services Ltd., with 6-8 years of experience in the IT Services & Consulting industry. Roles and Responsibility Analyze complex data sets to identify trends and patterns, providing insights to stakeholders. Develop and implement process improvements to increase efficiency and productivity. Collaborate with cross-functional teams to achieve business objectives. Design and execute experiments to test hypotheses and validate results. Communicate findings and recommendations to senior management through reports and presentations. Stay updated with industry trends and emerging technologies to enhance processes. Job Requirements Strong analytical and problem-solving skills, with attention to detail and accuracy. Excellent communication and interpersonal skills, enabling effective collaboration with diverse stakeholders. Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects. Proficiency in data analysis tools and software, with strong programming skills. Experience with process improvement methodologies and project management principles. Strong understanding of IT Services & Consulting industry trends and best practices.
Posted 4 weeks ago
6.0 - 8.0 years
2 - 6 Lacs
mumbai
Work from Office
We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-8 years of experience in process management, preferably in the IT Services & Consulting industry. Roles and Responsibility Manage and oversee daily operations to ensure efficient workflow and productivity. Develop and implement process improvements to increase efficiency and reduce costs. Collaborate with cross-functional teams to align processes with business objectives. Analyze data and metrics to identify areas for improvement and optimize processes. Implement quality control measures to maintain high standards of service delivery. Lead and motivate a team of process managers to achieve departmental goals. Job Requirements Strong understanding of process management principles and practices. Excellent leadership and communication skills. Ability to analyze complex data and make informed decisions. Experience with process improvement methodologies. Strong problem-solving and conflict resolution skills. Familiarity with IT services and consulting industry trends and best practices.
Posted 4 weeks ago
6.0 - 8.0 years
12 - 16 Lacs
mumbai
Work from Office
We are looking for a skilled Program Manager to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting and 6-8 years of experience. Roles and Responsibility Manage and oversee multiple programs simultaneously, ensuring timely completion and meeting deadlines. Develop and implement effective project plans, resource allocation, and risk management strategies. Collaborate with cross-functional teams to identify and prioritize program requirements. Analyze program performance data to inform decision-making and optimize outcomes. Communicate program status, progress, and issues to stakeholders through regular reporting. Identify and mitigate potential roadblocks and obstacles impacting program success. Job Requirements Proven experience as a Program Manager in the IT Services & Consulting industry. Strong understanding of program management principles, methodologies, and best practices. Excellent leadership, communication, and interpersonal skills. Ability to analyze complex data sets and make informed decisions. Experience with project management tools and technologies. Strong problem-solving and conflict resolution skills.
Posted 4 weeks ago
3.0 - 7.0 years
5 - 9 Lacs
pune
Work from Office
We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., with 6-10 years of experience in the IT Services & Consulting industry. Roles and Responsibility Manage and oversee daily operations to ensure efficient workflow and productivity. Develop and implement process improvements to increase quality and reduce costs. Collaborate with cross-functional teams to achieve business objectives. Analyze data and metrics to identify trends and areas for improvement. Implement and maintain quality control measures to ensure high standards. Lead and motivate a team of professionals to achieve their goals. Job Requirements Proven experience as a Senior Process Manager or similar role. Strong understanding of process management principles and practices. Excellent leadership and communication skills. Ability to analyze complex data and make informed decisions. Experience with process improvement methodologies. Strong problem-solving and conflict resolution skills.
Posted 4 weeks ago
3.0 - 7.0 years
5 - 9 Lacs
mumbai
Work from Office
We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., located in [location to be specified]. The ideal candidate will have 8-10 years of experience in process management, preferably in the IT Services & Consulting industry. Roles and Responsibility Manage and oversee daily operations to ensure efficiency and productivity. Develop and implement process improvements to increase quality and reduce costs. Collaborate with cross-functional teams to identify and resolve issues. Analyze data and metrics to inform business decisions and drive growth. Lead and motivate a team of process managers and associates. Ensure compliance with company policies and procedures. Job Requirements Proven experience as a Senior Process Manager or similar role. Strong understanding of process management principles and practices. Excellent leadership and communication skills. Ability to analyze complex data and make informed decisions. Experience with process improvement initiatives and cost reduction strategies. Strong problem-solving and conflict resolution skills.
Posted 4 weeks ago
1.0 - 4.0 years
2 - 6 Lacs
pune
Work from Office
We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd., with 6-9 years of experience in the IT Services & Consulting industry. Roles and Responsibility Manage and oversee daily operations to ensure efficient workflow and productivity. Develop and implement process improvements to increase quality and reduce costs. Collaborate with cross-functional teams to achieve business objectives. Analyze data and metrics to identify trends and areas for improvement. Implement and maintain quality control measures to ensure high standards. Lead and motivate a team of professionals to achieve their goals. Job Requirements Strong understanding of process management principles and practices. Excellent leadership and communication skills. Ability to analyze complex data and make informed decisions. Experience with process improvement initiatives and quality control measures. Strong problem-solving and conflict resolution skills. Ability to work in a fast-paced environment and adapt to changing priorities.
Posted 4 weeks ago
2.0 - 6.0 years
9 - 13 Lacs
coimbatore
Work from Office
Project Management: Identifying customer impacting issues, working out and implementing solutions and process improvements to increase the customer satisfying rate. Assist in developing and implementing training programs to improve the quality and productivity of the team. Drive process improvements to enhance the operational efficiency of the site. Understanding and effectively utilizing the resources provided by the internal systems, departments, policies and procedures. Development analysis and improvement of new strategies and procedures. The Manager will have the ability to develop, plan and implement short and long term goals. Independently build relationship with cross functional teams to enable skill/team performance and improve customer service. People Management: Leading and developing a team of 50 - 60 associates; responsible for the overall direction, performance management, coordination and evaluation of the team and responsible for driving process improvements not only in respective teams but across skill. Lead and drive the continuous improvement culture through lean projects. Identifying and eliminating barriers to accuracy, productivity, and quality. Carrying out supervisory responsibilities in accordance with policies and procedures; additional responsibilities include interviewing, training and motivating employees; planning, assigning and directing work; rewarding and disciplining employees; and effective conflict resolution Mentoring and act as a resource to new managers and expedite their learning curve also devise action plan to develop and groom team leads into future CS Managers. Leading Site level initiatives , Primary owner of functional responsibilities that impact overall site like Performance Related Pay, transportation etc and may require interface with other sites in network Communicating policies to associates and become the primary information source for staff; following-up to ensure compliance and consistency; taking corrective action as necessary and documenting the issue and actions taken. Expected to be 2nd in line to the Senior Operation managers and at times might be required to perform delegated duties of Senior operations managers Develop and Achieve performance goals and objectives in line with the network wide vision and goals. QUALIFICATIONS: Bachelors Degree an MBA is a Huge plus 10 plus years of relevant supervisory experience. Advanced computer skills using a variety of programs highly desired. Candidate need to be in people management Role. OTHER REQUIRED SKILLS: Demonstrated ability to build, develop, direct, and manage a group of people. Ability to support Business and provide solutions to customer pain points Ability to organize, prioritize and schedule work assignments Ability to make administrative and procedural decisions Proven ability to manage reporting and analysis Demonstrated passion for delivering a positive customer experience, and maintain composure in difficult situations. Ability to effectively and efficiently complete difficult goals or assignments can adapt well to changing circumstances, direction, and strategy Strong interpersonal and communication skills. Proficient in MS office Exceptional skills in data manipulation and analysis Ability and desire to relocate to take advantage of future growth opportunities
Posted 4 weeks ago
1.0 - 4.0 years
2 - 6 Lacs
mumbai
Work from Office
We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting, with excellent process management skills and the ability to work effectively in a fast-paced environment. Roles and Responsibility Manage and oversee daily operations of the team to ensure efficient workflow and productivity. Develop and implement process improvements to increase efficiency and reduce costs. Collaborate with cross-functional teams to identify and prioritize project requirements. Analyze data and metrics to inform business decisions and drive continuous improvement. Lead and motivate team members to achieve their goals and objectives. Ensure compliance with company policies and procedures. Job Requirements Proven experience in process management and leadership within the IT Services & Consulting industry. Strong understanding of process management principles and methodologies. Excellent communication and interpersonal skills. Ability to analyze complex data sets and make informed decisions. Experience with process improvement initiatives and cost reduction strategies. Strong problem-solving and conflict resolution skills.
Posted 4 weeks ago
6.0 - 9.0 years
2 - 6 Lacs
mumbai
Work from Office
We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-9 years of experience in the IT Services & Consulting industry, with expertise in process management and improvement. Roles and Responsibility Manage and oversee daily operations to ensure efficient workflow and productivity. Develop and implement process improvements to increase efficiency and reduce costs. Collaborate with cross-functional teams to identify areas for improvement and develop solutions. Analyze data and metrics to measure performance and make informed decisions. Implement quality control measures to maintain high standards of service delivery. Lead and motivate a team of professionals to achieve business objectives. Job Requirements Strong understanding of process management principles and practices. Excellent leadership and communication skills. Ability to analyze complex data and make informed decisions. Experience with process improvement methodologies. Strong problem-solving and conflict resolution skills. Ability to work in a fast-paced environment and adapt to changing priorities.
Posted 4 weeks ago
12.0 - 14.0 years
15 - 20 Lacs
mumbai, hyderabad
Work from Office
Facilitator : Facilitate Scrum ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Sprint Retrospectives. Ensure that meetings are productive and focused. Servant Leader : Support the development team by removing obstacles and impediments that may hinder their progress. Foster a collaborative and self-organizing team environment. Coaching : Coach the team on Agile principles and practices, helping them to understand and implement Scrum effectively. Guide the Product Owner in managing the product backlog and prioritizing work. Communication : Act as a liaison between the development team and stakeholders, ensuring clear communication and understanding of project goals. Help manage stakeholder expectations and provide updates on team progress. Continuous Improvement : Encourage a culture of continuous improvement within the team, promoting feedback and learning from experiences. Facilitate the identification and implementation of process improvements. Team Development : Support team members in their professional development and growth. Encourage team accountability and ownership of their work. Metrics and Reporting : Track and report on team performance metrics, such as velocity and burn-down charts, to help the team assess their progress. Use metrics to identify areas for improvement. Conflict Resolution : Help resolve conflicts within the team and foster a positive team dynamic. Mediate discussions and ensure that all voices are heard. Mandatory Skills CSM, PSM, Agile Certifications, sprint planning, servant leadership, conflict resolution, Continuous Improvement, Agile Scrum Master Technical Experience either in Programming or QA
Posted 4 weeks ago
3.0 - 5.0 years
2 - 2 Lacs
bhubaneswar, odisha, india
On-site
Description We are seeking a motivated and experienced Supervisor to join our team in India. The ideal candidate will have a proven track record of leading teams, enhancing productivity, and driving operational excellence. Responsibilities Oversee daily operations and ensure team performance meets company standards. Train and mentor new employees, providing guidance and support to enhance their skills. Manage schedules and workloads to optimize team efficiency and productivity. Conduct regular performance evaluations and provide constructive feedback to team members. Resolve conflicts and address employee concerns in a timely manner. Skills and Qualifications Bachelor's degree in Business Administration, Management, or related field. 3-5 years of experience in a supervisory or leadership role. Strong interpersonal and communication skills to effectively lead a team. Proficiency in Microsoft Office Suite and other relevant software. Ability to analyze performance metrics and implement improvement strategies.
Posted 4 weeks ago
5.0 - 9.0 years
0 Lacs
noida, uttar pradesh
On-site
You will be working as a Liaison Officer at Corpseed ITES Pvt. Ltd., a technology platform that aims to simplify processes for Entrepreneurs and businesses. Your role will involve maintaining a comprehensive understanding of the business and its impact on external entities. You will be responsible for monitoring, coordinating, and communicating the strategic objectives of the business, collaborating with external entities, and working with internal staff to address any arising issues. As a Liaison Officer, you will be required to develop and maintain relationships with the community, stakeholders, and other entities. Your duties will include collecting, analyzing, and utilizing data to identify opportunities for enhancing relationships, compiling reports on incidents or important issues, and proactively resolving conflicts that may arise between the business and external entities. Additionally, you will need to respond promptly to incidents and events as needed and represent the business positively to the community. To qualify for this role, you should have an Associate's degree and a minimum of 5 years of experience in a related position. A customer-oriented attitude, excellent verbal and written communication skills, and the ability to establish and nurture beneficial business relationships are essential requirements. You should be self-motivated, proactive in problem-solving, capable of negotiating and influencing others, and adept at analyzing data and creating reports. The ability to thrive in a fast-paced and occasionally high-pressure environment is also crucial for success in this role.,
Posted 4 weeks ago
12.0 - 16.0 years
0 Lacs
karnataka
On-site
As a strategic leader in the field of national Field Collections at Jupiter, you will be responsible for owning and executing the end-to-end planning, implementation, and performance management of on-ground recovery operations across various retail loans, credit cards, lending, and banking products. Your primary focus will be on ensuring high recovery efficiency, reducing delinquencies, and maintaining strong compliance with regulatory standards. Your role will involve defining and implementing a national field collections strategy that aligns with portfolio risk segmentation and business priorities. You will oversee recovery performance for all delinquency buckets, with particular attention to late-stage and high-risk portfolios. Additionally, you will be responsible for planning regional coverage, allocating resources effectively, and establishing clear Standard Operating Procedures (SOPs) for visit etiquette, customer interaction, documentation, and settlements. In this position, you will lead and mentor Regional Heads, Zonal Managers, and on-ground recovery teams. You will also play a crucial role in identifying, onboarding, and managing agencies, DSAs, and outsourced partners to ensure performance, quality, and compliance goals are met. Implementing structured training programs to enhance negotiation skills, documentation standards, and customer handling will be essential to your success in this role. Compliance with regulatory guidelines, internal policies, and best practices will be a key aspect of your responsibilities. You will oversee SOPs for repossession, settlement handling, and cash/cheque management, as well as monitor grievance resolution and escalations to ensure a positive customer experience. Tracking recovery performance through analytics, real-time field activity monitoring, and portfolio analysis will enable you to refine allocation strategies and improve resolution rates. Collaboration with Legal, Risk, Product, and Operations teams for escalated recovery cases will also be vital. To qualify for this role, you should have 12-15 years of experience in collections and recovery, with at least 5 years in a national leadership position. Your expertise should include managing large, multi-region field collections teams and vendors, a strong understanding of portfolio risk segmentation, recovery strategies, and operational governance. A Graduate/MBA degree is preferred, and certifications in credit risk or collections management are a plus. Key skills that will be critical for success in this role include large-scale team leadership, vendor management, negotiation, conflict resolution, compliance, and data-driven decision-making. Joining Jupiter will offer you the opportunity to lead the national field collections function for a rapidly growing financial services brand, driving direct bottom-line impact and portfolio quality improvement. Furthermore, you will have the chance to build a future-ready, tech-enabled collections ecosystem.,
Posted 4 weeks ago
5.0 - 9.0 years
0 Lacs
jaipur, rajasthan
On-site
As a potential candidate for this position, you will ideally have a University degree in Computer Science or a related field, although equivalent experience will also be considered. You should possess over 5 years of experience in the .NET Stack, with a strong proficiency in C#, ASP.NET, .NET Core, Entity Framework, Web API, Web Services, and MVC. Additionally, you should be well-versed in SQL, TSQL, and MSSQL (Microsoft SQL Server). Experience with Knockout or Vue.js is desirable, along with a solid understanding of OOP patterns and best practices. Proficiency in written and verbal English is necessary, and you should exhibit qualities such as dedication, reliability, and a strong sense of responsibility as a team player. Having Microsoft Certifications would be considered a plus. You should excel in problem analysis and judgment, evaluating the impact of architectural decisions, actions, risks, and updates on the organization. Autonomy in task execution, advice preparation, and decision-making is essential, along with the ability to persist in dealing with conflicts of interest to reach acceptable solutions. Strong communication and persuasion skills are required for documenting decisions comprehensively to non-IT colleagues. In terms of benefits, this role offers a Permanent Work From Home Opportunity. You will work on European projects and experience European culture, with the possibility of being permanently placed on-site in Europe. You will collaborate with motivated individuals who are passionate about creating customer-centric products. Continuous personal and professional growth is encouraged through on-the-job learning. You will have the chance to address reliability issues and be involved in coding reliability from product inception to completion. Automation of tasks is a key focus, leading to exposure to increasingly complex topics. Participation in various initiatives and working groups aimed at enriching and streamlining processes is also an opportunity provided in this role.,
Posted 4 weeks ago
2.0 - 6.0 years
0 Lacs
noida, uttar pradesh
On-site
As a Recruitment & Talent Acquisition specialist, you will be responsible for understanding the manpower needs of various departments and working closely with department heads to draft comprehensive job descriptions. You will be expected to post job openings on multiple platforms and utilize sources such as job portals, social media, and referrals to source and screen potential candidates. Coordinating interviews with relevant stakeholders and managing offer negotiations, pre-joining formalities, and the onboarding process will also be part of your key responsibilities. In the realm of KRA & KPI Formulation, you will collaborate with department heads to establish clear and measurable Key Result Areas (KRAs) for each role. Developing Key Performance Indicators (KPIs) to assess individual and team performance, creating performance measurement tools, and conducting orientation sessions to communicate KRAs/KPIs to employees will be integral to this role. Additionally, you will support mid-year and annual performance appraisals. Your involvement in HR Policy Drafting & Implementation will entail preparing HR policies aligned with company objectives and labor laws. You will be responsible for regularly updating policies in response to statutory or organizational changes and ensuring effective communication of policies throughout the organization. Training managers and staff on policy usage and compliance, monitoring policy implementation, and addressing any related issues or violations are essential components of this role. In the domain of HR Operations & Generalist Activities, your responsibilities will include maintaining employee records, overseeing attendance and leave management, coordinating onboarding and induction programs, and managing employee grievances, disciplinary actions, and conflict resolution. Furthermore, you will be required to perform basic accounting entries as part of your day-to-day activities. This role is ideal for individuals seeking a full-time and permanent position where they can contribute meaningfully to recruitment, talent acquisition, KRA & KPI formulation, HR policy drafting & implementation, and general HR operations activities within an organization.,
Posted 4 weeks ago
8.0 - 12.0 years
0 Lacs
karnataka
On-site
Join us as a Business Controls Partner where you will partner with our business and Risk function to identify, assess, and manage risks within the agreed risk appetite. Leading and inspiring a team of business and customer control partners, you will ensure objectives are achieved, deliver a robust risk governance framework, and escalate emerging risks in a timely manner. Your work will play a vital role in fostering a culture of risk awareness by recommending solutions to operations risk issues within the businesses. This role is at the vice president level. What you'll do: As a Business Controls Partner, you will drive, embed, and maintain strong risk awareness across the business. This will involve prioritizing, designing, and implementing operational risk principles while ensuring compliance with various policies and statutory requirements. You will implement and embed a robust governance framework engaging all relevant stakeholders for effective decision-making and ensure the delivery of all aspects of risk management. You will also manage the interface between the business, internal audit, the second line of defence, and other critical functions, as well as the wider risk and controls teams. You'll also be responsible for: - Leading the delivery and interpretation of risk MI and risk reports into the business, collaborating to develop effective action plans for issue resolution - Leading the assessment and reporting of the business-wide governance framework, supporting functional risk management and governance requirements, and aiding in the preparation of control environment certificates - Leading the business-wide risk and controls assessment of processes and infrastructure, championing and role modeling the oversight and implementation of policies - Leading the assessment of changing risks associated with change programs and upstream regulatory risks, building frameworks, and embedding in the business when required - Deputizing for other management and business partners when necessary The skills you'll need: To excel in this role, you should possess a risk management or regulatory background, project management skills involving complex people, process, and technology issues, and an understanding of our operating processes. In addition to a proven understanding and experience of risk management principles, you should have well-developed knowledge of our businesses and associated products, processes, and technologies. We're seeking candidates with: - Strong senior stakeholder management skills and the ability to build a network of contacts - A clear track record of delivery - Excellent written and verbal communication skills - Influencing and conflict resolution skills, with the ability to view the impact of issues from a wide perspective - The ability to think creatively when resolving problems and identify alternatives where established procedures may not exist,
Posted 4 weeks ago
8.0 - 12.0 years
0 Lacs
nashik, maharashtra
On-site
The Plant Human Resources Specialist is responsible for delivering, coordinating, and implementing local administrative HR tasks at the local site in India. You will provide front-line support for various HR activities including talent acquisition, contingent worker management, learning, time & attendance, and employee & labor relations. Your core responsibilities will include managing contract labor by overseeing recruitment, onboarding, and supervision of contract workers as needed. You will ensure compliance with relevant labor laws, monitor performance, and adherence to company policies and safety regulations. Additionally, you will be responsible for ensuring labor law compliance by accommodating local laws requirements, staying updated with Indian labor laws, regulations, and amendments, and ensuring organizational policies comply with labor laws. In terms of employee relations, you will handle grievances, disputes, and complaints promptly and fairly, promote a positive work environment through open communication and conflict resolution, and manage investigations into employee claims or misconduct. You will also be responsible for resolving discipline issues, managing appeals processes, and collaborating with legal counsel when necessary. Your role will also involve documentation and reporting, where you will maintain accurate records of labor relations activities, prepare reports for management and regulatory authorities, and provide documentation for audit purposes. Furthermore, you will support local learning initiatives, operational excellence, community relations, performance management, employee engagement activities, and collaboration with other functions within the plant. To be considered for this position, you must have a University Degree or equivalent experience in a related field, 8 to 10 years of work experience as an HR Generalist in the food and beverage/Pharma/FMCG industry, working knowledge of HR policies, practices, procedures, and labor laws, fluency in spoken and written English, Hindi & Marathi, and be a local candidate. Desirable requirements include experience working with HR systems like Workday. The ideal candidate should establish good collaboration, be detail-oriented, deliver high-quality HR support, work independently, have a service mindset, adapt to changing requirements, and demonstrate strong communication skills. If you possess the required qualifications, skills, and behaviors mentioned above, we encourage you to apply for this rewarding opportunity to contribute to the HR function and operational excellence at our plant.,
Posted 4 weeks ago
5.0 - 9.0 years
0 Lacs
maharashtra
On-site
As a Consultant, Programmes at Atma, you will play a crucial role in developing, delivering, and managing projects and partnerships across our varied programme portfolio with NGOs, philanthropic organizations, and other collaborators in the social sector. Your primary responsibility will be to empower these organizations to sustain and grow, contributing to the overall capacity building efforts in the Indian social sector. Your main responsibilities will include leading complex capacity building projects from design to delivery, developing and enhancing programme content and frameworks, conducting research to incorporate industry best practices, and documenting progress against milestones and outcomes. Additionally, you will be expected to facilitate workshops and webinars for external partners, provide technical expertise, ensure quality assurance, and deliver within the defined scope of work and timeline. To excel in this role, you should possess strong skills in research and data analysis, project management, strategic problem-solving, team collaboration, and effective presentation and communication. Technical competencies required include advanced project planning and delivery capabilities, expertise in stakeholder management, conflict resolution, and program documentation, as well as proficiency in utilizing tools like G-Suite and project management software. You will collaborate with internal stakeholders such as Lead Consultants, Senior Consultants, other Consultants, Volunteers, and the Chief Programme Officer, while also engaging with external stakeholders including NGO leaders, donor leads, NGO teams, mentors, vendors, and sector collaborators. Joining Atma offers you an opportunity to work in a modern professional environment that prioritizes flexibility, work-life balance, team culture, and continuous learning and development. We value your holistic development, well-being, and professional growth, providing a supportive workplace with offsite gatherings, in-person meets, virtual team spaces, extensive learning opportunities, and appropriate leave structures for your overall well-being. If you are a Graduate or Post Graduate with 5-7 years of experience in NGO or corporate settings, specializing in areas like MBA, development studies, social work, CA, HR, or related fields, and have a proven track record in capacity building and organizational development, we invite you to apply through our Google form. The hiring process involves screening of profiles, prework assignment, and a panel interview, with the complete process expected to take 20-25 days. Join us at Atma and be a part of our impactful journey in enhancing the capacity of NGOs and driving sustainable change in the social sector.,
Posted 4 weeks ago
10.0 - 17.0 years
10 - 17 Lacs
bhopal, madhya pradesh, india
On-site
We are seeking an Area Manager - Sales to drive retail and offtake targets by managing a sales team and channel partners. This role is responsible for ensuring revenue collection, maintaining market presence, and strategizing to adapt to market changes while securing customer retention. Roles and Responsibilities : Meet retail and offtake targets for the given financial year. Achieve monthly revenue collection from channel partners. Ensure process adherence across all channel partners. Maintain a seamless flow of products and services to end clients. Engage with major key accounts to secure their retention. Lead and manage teams at both the company and channel partner ends, resolving conflicts and motivating them to achieve their full potential. Gauge the market pulse, strategize proactively, and communicate with senior management to stay ahead of market changes. Work towards higher market coverage and visibility . Receive feedback on product performance from clients and coordinate with the after-market team for timely resolution. Position adequate company and channel sales teams to ensure presence in all important hubs. Plan activities and ensure team members adhere to them to reach aspired goals. Skills Required Proven ability to achieve sales targets and revenue goals. Strong skills in channel partner and key account management . Experience in team management and conflict resolution. Excellent strategic thinking and ability to gauge market trends . Proficiency in increasing market coverage and visibility . Strong communication and coordination skills for internal and external stakeholders. Ability to ensure process adherence and effective activity planning.
Posted 4 weeks ago
5.0 - 9.0 years
0 Lacs
maharashtra
On-site
As an experienced and strategic HR Manager, you will be responsible for overseeing all aspects of human resources practices and processes within our organization. Your main goal will be to lead initiatives that promote a positive work culture, attract and retain top talent, and ensure compliance with employment laws. This role will require you to develop and implement HR strategies aligned with the company's goals, manage the recruitment process, and provide guidance on performance management, employee relations, and organizational development. Your key responsibilities will include leading the end-to-end recruitment process, collaborating with department heads to understand hiring needs, building a strong employer brand to attract top talent, fostering a positive work environment through employee engagement initiatives, addressing and resolving employee concerns, conducting regular employee feedback surveys, developing and overseeing performance management systems, implementing strategies for employee development, ensuring compliance with labor laws and company policies, reviewing and updating HR policies and procedures, overseeing the management of employee records and HR documentation, identifying training needs, promoting continuous learning, administering employee benefits programs, conducting salary benchmarking, monitoring key HR metrics, and providing regular HR reports to senior management. To qualify for this role, you should have a Bachelor's degree in Human Resources, Business Administration, or a related field (Master's degree preferred), a minimum of 5 years of experience in an HR managerial role, thorough knowledge of employment laws and HR best practices, strong interpersonal and communication skills, the ability to handle sensitive information with confidentiality, proven experience in conflict resolution and employee relations, and proficiency in HR software and the Microsoft Office suite. This is a full-time, permanent position with benefits including health insurance and a provident fund. The work location is in person.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
As a Human Resources Management professional, you will be responsible for various aspects of Talent & Culture administration. This includes managing employee data records, personal files, work pass applications, and distributing employee communications. You will also be involved in organizing employee engagement activities and preparing Talent & Culture reports. It is essential to maintain positive relationships with all departments and external contacts. In terms of Recruitment And Onboarding, you will collaborate with hiring managers for Rank & File positions, adhere to recruitment policies, and handle the full recruitment cycle. This involves preparing contracts, conducting interviews, and ensuring a smooth onboarding process for new hires. Additionally, you will oversee resignation procedures, exit interviews, and maintain relationships with recruitment agencies. Your General Duties will include assisting colleagues with HR queries, ensuring compliance with company policies and labor laws, and providing support in various HR activities. To qualify for this role, you should hold a Bachelor's degree in Human Resources, Business Administration, or a related field. A minimum of 2 years of experience in an HR Generalist role is required, along with a strong understanding of Indian labor laws and HR best practices. Proficiency in HRIS and MS Office suite, experience in talent acquisition, retention strategies, and full-cycle recruitment, as well as excellent communication and problem-solving skills are essential. Certification in HR (e.g., SHRM, HRCI) and prior experience in the corporate sector would be advantageous.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
etah, uttar pradesh
On-site
The Account Manager position is a full-time on-site role located in Etah. As an Account Manager, you will be responsible for managing client accounts, building and maintaining relationships with clients, acting as a key point of contact for clients, and ensuring that clients" needs are met promptly and effectively. Your day-to-day responsibilities will include preparing and presenting reports, overseeing projects to ensure client satisfaction, resolving any issues that may arise, and maintaining regular communication with clients to provide updates and feedback. Additionally, you will collaborate with internal teams to develop strategies aimed at enhancing client satisfaction and driving business growth. The ideal candidate for this role should possess strong client relationship management, communication, and customer service skills. You should also demonstrate proficiency in project management, organizational abilities, problem-solving, and conflict resolution skills. Data analysis and reporting skills are crucial for this position. The ability to work both independently and as part of a team is essential. Previous experience in the fertilizer or agriculture industry would be advantageous. A Bachelor's degree in Business Administration, Marketing, or a related field is required. Excellent written and verbal communication skills, as well as proficiency in Microsoft Office and CRM software, are also necessary for success in this role.,
Posted 1 month ago
15.0 - 19.0 years
0 Lacs
karnataka
On-site
The Service Development Head position at MSI Services Pvt. Ltd. in Bangalore, India, calls for an experienced senior leader with a strong background in Shared Services and Global Capability Centers. With over 15 years of experience, you will be responsible for driving strategic alignment, operational efficiency, and cost optimization within the organization. Your role will involve leading cross-functional teams across various functions such as Finance, Supply Chain, Customer Support, and IT. Effective stakeholder management, especially with U.S.-based leadership, is crucial to ensure service excellence through robust governance and collaboration. As the Service Development Head, you should excel in building high-performance cultures, managing global teams, and implementing scalable processes. Your strong business acumen, ERP expertise, and hands-on leadership approach will be instrumental in navigating dynamic, multi-shift environments. To be eligible for this role, you should have at least 15 years of progressive experience in Shared Services, BPO, or Captive Center environments, with a minimum of 7 years in senior leadership positions. A deep understanding of cross-functional processes and experience in building, scaling, and transforming shared services or global capability centers are essential. Preferred qualifications include a Bachelor's Degree in Business, Finance, or Engineering, with an MBA or equivalent being preferred. Additionally, experience in stakeholder management, familiarity with ERP and automation tools, and the ability to operate at both strategic and tactical levels are considered advantageous. The ideal candidate for this role will possess excellent leadership, communication, and conflict resolution skills. Preferred attributes include experience in managing teams across multiple shifts, familiarity with ERP and automation tools, and the ability to operate effectively in ambiguous environments. If you have a US visa and travel history to the US, Canada, or other GCCs in Europe, it will be an added advantage. This position offers a unique opportunity to drive innovation and excellence in service development within a dynamic and global organization like MSI Services Pvt. Ltd.,
Posted 1 month ago
10.0 - 14.0 years
0 Lacs
pune, maharashtra
On-site
Dream Game Studios is a game developer and publisher based in India, striving to create console-quality realistic mobile games of international standards. As part of Dream Sports, a renowned organization recognized as a Great Place to Work by the Great Place to Work Institute for four consecutive years, Dream Game Studios is committed to delivering deeply engaging, visually stunning, and technically outstanding games to captivate players worldwide. In this role, you will be responsible for leading end-to-end production for game features, live ops, and marketing initiatives. Your duties will include owning delivery across pods, collaborating with various departments such as design, product, art, engineering, QA, and analytics, defining project schedules and managing team capacities, identifying risks, aligning execution with product vision and player needs, ensuring task prioritization, and fostering a culture of clarity and accountability. The ideal candidate should possess over 10 years of experience in F2P mobile game production, preferably on live products. Proficiency in project tracking tools like Jira and Confluence, a deep understanding of agile and scrum methodologies in a gaming context, strong people management and conflict resolution skills, and a track record of shipping game features, content, and live ops events are essential requirements for this role. Additionally, having certifications such as Certified Scrum Master (CSM), PMP, or Agile certification, experience collaborating with UA, creative, or external vendors, a passion for games, exposure to F2P monetization and retention mechanics, and familiarity with game analytics platforms would be advantageous. Dream Sports, the parent company of Dream Game Studios, is India's leading sports technology company with a massive user base of 250 million. With brands like Dream11, FanCode, and DreamSetGo under its umbrella, Dream Sports aims to enhance the sports experience for fans by leveraging technology. Founded in 2008, Dream Sports is headquartered in Mumbai and is driven by the vision of Making Sports Better through the fusion of sports and technology. For more information about Dream Game Studios, please visit: [Dream Game Studios](https://www.dreamgamestudios.in/). For more insights into Dream Sports and its culture, explore the official blog: [Dream Sports Blog](https://dreamsports.group/),
Posted 1 month ago
0.0 - 4.0 years
0 Lacs
kozhikode, kerala
On-site
As a Client Coordinator at SkyBook Global, a leading Travel BPO company based in Kozhikode, India, you will play a crucial role in providing innovative Travel Outsourcing & Travel Consulting Services to our clients. Your primary responsibility will be to ensure seamless communication between our company and our clients, demonstrating excellent verbal and written communication skills at all times. Your role will demand strong organizational skills and keen attention to detail to effectively manage client accounts and relationships. In a fast-paced environment, your ability to multitask and prioritize tasks will be essential for success in this position. Proficiency in utilizing CRM software and other client management tools is crucial to streamline client interactions and enhance overall efficiency. Taking a proactive approach to problem-solving and conflict resolution, you will be expected to address client concerns promptly and effectively, ensuring high levels of customer satisfaction. While a bachelor's degree in Business Administration, Communications, or a related field is preferred, candidates with relevant experience and skills will also be considered. This is a full-time, permanent position based in Kozhikode, Kerala, requiring in-person work to facilitate effective client coordination and collaboration. Join our team at SkyBook Global and be a part of our mission to deliver top-notch outsourcing services to travel and tourism companies, helping them save costs and boost productivity.,
Posted 1 month ago
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