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15.0 - 20.0 years
9 - 13 Lacs
bengaluru
Work from Office
About The Role Project Role : Scrum Master Project Role Description : Acts as an enabler for the effective functioning of a software development team using Agile methodologies. Coaches and mentors the Scrum Team(s), removing barriers to successful implementation and enabling a continued focus on the task at hand. Facilitates scrum and agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives. Identifies and reports progress via appropriate metrics. Must have skills : Agile Program Management Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Scrum Master, you will act as an enabler for the effective functioning of a software development team using Agile methodologies. Your typical day will involve coaching and mentoring the Scrum Team, facilitating various Agile ceremonies, and ensuring that the team remains focused on their tasks. You will work closely with team members to identify and remove any barriers that may hinder their progress, while also tracking and reporting on the team's performance through appropriate metrics. Your role is crucial in fostering a collaborative environment that promotes continuous improvement and high-quality deliverables. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate communication between team members and stakeholders to ensure alignment on project goals.- Encourage a culture of continuous improvement by implementing feedback mechanisms and promoting best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Agile Program Management.- Good To Have Skills: Experience with various Agile frameworks such as Scrum, Kanban, and Lean.- Strong understanding of team dynamics and conflict resolution techniques.- Experience in coaching teams on Agile principles and practices.- Ability to utilize project management tools to track progress and facilitate collaboration. Additional Information:- The candidate should have minimum 7.5 years of experience in Agile Program Management.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 3 weeks ago
15.0 - 20.0 years
8 - 12 Lacs
bengaluru
Work from Office
About The Role Project Role : Client Account Lead Project Role Description : Advise clients by bringing together expertise and thought leadership to shape solutions and solve critical business needs for a portfolio of accounts or a single large account. Bring together the right teams to drive profitable sales growth, expand services and offerings delivered, ensure profitable delivery and influence the clients strategy. Must have skills : Account Management Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Client Account Lead, you will advise clients by bringing together expertise and thought leadership to shape solutions and solve critical business needs for a portfolio of accounts or a single large account. Your typical day will involve collaborating with various teams to ensure that client strategies are effectively influenced and that profitable sales growth is achieved. You will engage in discussions with clients to understand their needs and challenges, while also coordinating with internal teams to deliver tailored solutions that meet those needs. Your role will require you to be proactive in identifying opportunities for service expansion and ensuring that the delivery of services is both profitable and aligned with client expectations. You will also be responsible for maintaining strong relationships with clients, ensuring their satisfaction, and driving continuous improvement in service delivery. Overall, your day will be dynamic, requiring a blend of strategic thinking, relationship management, and operational oversight to achieve success in your role. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Develop and implement strategies to enhance client satisfaction and retention.- Monitor account performance metrics and adjust strategies as necessary to meet client goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Account Management.- Good To Have Skills: Experience with client relationship management tools.- Strong negotiation and conflict resolution skills.- Ability to analyze market trends and client needs to develop effective strategies.- Excellent communication and interpersonal skills. Additional Information:- The candidate should have minimum 7.5 years of experience in Account Management.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 3 weeks ago
3.0 - 8.0 years
5 - 9 Lacs
bengaluru
Work from Office
About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : TIBCO Administration Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project needs, developing application features, and ensuring that the applications function smoothly and efficiently. You will also engage in problem-solving discussions and contribute innovative ideas to enhance application performance and user experience. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of application processes and workflows.- Engage in continuous learning to stay updated with industry trends and technologies.- TIBCO development skills, Java integration capabilities, and strong troubleshooting and support tasks, along with responsibilities in team mentoring and cross-team collaboration to ensure robust middleware operations. Professional & Technical Skills: - Must To Have Skills: Proficiency in TIBCO Administration.- Strong understanding of application development methodologies.- Experience with application configuration and deployment processes.- Familiarity with troubleshooting and resolving application issues.- Ability to work collaboratively in a team environment.- Willingness to learn, Positive attitude, Conflict resolution- work in shift rotation 24/7 and handle on-call support- deep knowledge of Java and TIBCO suites (BusinessWorks, EMS, Hawk) to integrate data between systems, maintain middleware environments, develop and deploy integration processes, and provide continual production support for enterprise applications Additional Information:- The candidate should have minimum 3 years of experience in TIBCO Administration.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 3 weeks ago
3.0 - 8.0 years
5 - 9 Lacs
bengaluru
Work from Office
About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Microsoft Azure Architecture Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications are optimized for performance and usability. You will also participate in testing and troubleshooting to ensure that the applications function as intended, contributing to the overall success of the projects you are involved in. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of application processes and workflows.- Engage in continuous learning to stay updated with the latest technologies and best practices.- Troubleshooting complex issues, implementing solutions, and providing technical guidance to clients and team members. Play a key role in optimizing cloud infrastructure, ensuring security and compliance, and contributing to the development of best practices and documentation. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Azure Architecture.- Strong understanding of cloud computing principles and services.- Experience with application development frameworks and methodologies.- Familiarity with DevOps practices and tools for continuous integration and deployment.- Ability to troubleshoot and resolve application issues effectively.- Willingness to learn, Positive attitude, Conflict resolution- Work in shift rotation 24/7 and handle on-call support- strong foundation in Azure services and architecture, coupled with experience in troubleshooting, problem-solving, and communication. Should be proficient in Azure's compute, storage, networking, and identity services, as well as infrastructure-as-code (IaC) tools. Experience should also include data analysis and reporting capabilities, potentially with exposure to Azure Data Factory, Azure Databricks, or similar tools Additional Information:- The candidate should have minimum 3 years of experience in Microsoft Azure Architecture.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 3 weeks ago
3.0 - 8.0 years
5 - 9 Lacs
hyderabad
Work from Office
About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Apache Kafka Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project needs, developing application features, and ensuring that the applications function seamlessly within the existing infrastructure. You will also engage in troubleshooting and optimizing application performance, while actively participating in discussions to enhance project outcomes and drive innovation. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of application processes and workflows.- Engage in continuous learning to stay updated with industry trends and technologies.- ensuring the smooth operation, performance, and reliability of Kafka-based systems.Key responsibilities includemonitoring Kafka clusters- troubleshooting issues, optimizing performance, collaborating with teams, and documenting processes Professional & Technical Skills: - Must To Have Skills: Proficiency in Apache Kafka.- Strong understanding of message broker systems and event streaming.- Experience with application development frameworks and methodologies.- Familiarity with cloud services and deployment strategies.- Knowledge of data integration techniques and tools.- Willingness to learn, Positive attitude, Conflict resolution- work in shift rotation 24/7 and handle on-call support.- strong technical experience in Kafka's core functionalities, including its architecture, configuration, and integration with other systems. They should be proficient in designing, developing, and maintaining Kafka-based systems, as well as troubleshooting and resolving issues related to Kafka clusters and applications. Additional Information:- The candidate should have minimum 3 years of experience in Apache Kafka.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 3 weeks ago
1.0 - 6.0 years
3 - 15 Lacs
noida, uttar pradesh, india
On-site
We are looking for a Customer Service Representative to join our dynamic team in India. The ideal candidate will be responsible for delivering exceptional customer service, addressing inquiries, and resolving issues to enhance customer satisfaction. Responsibilities Handle customer inquiries via phone, email, and chat Provide accurate and timely information to customers Resolve customer complaints and issues effectively Maintain customer records and document interactions Collaborate with other departments to improve customer service Identify and escalate priority issues to the appropriate team Skills and Qualifications 1-6 years of experience in customer service or related field Excellent verbal and written communication skills Proficiency in using customer service software and tools Strong problem-solving skills and ability to think critically Ability to work in a fast-paced environment and manage multiple tasks Basic knowledge of CRM systems and practices Strong interpersonal skills and a customer-oriented mindset
Posted 3 weeks ago
1.0 - 6.0 years
3 - 15 Lacs
noida, uttar pradesh, india
On-site
We are looking for a Customer Service Representative to join our dynamic team in India. The ideal candidate will be responsible for delivering exceptional customer service, addressing inquiries, and resolving issues to enhance customer satisfaction. Responsibilities Handle customer inquiries via phone, email, and chat Provide accurate and timely information to customers Resolve customer complaints and issues effectively Maintain customer records and document interactions Collaborate with other departments to improve customer service Identify and escalate priority issues to the appropriate team Skills and Qualifications 1-6 years of experience in customer service or related field Excellent verbal and written communication skills Proficiency in using customer service software and tools Strong problem-solving skills and ability to think critically Ability to work in a fast-paced environment and manage multiple tasks Basic knowledge of CRM systems and practices Strong interpersonal skills and a customer-oriented mindset
Posted 3 weeks ago
1.0 - 6.0 years
3 - 15 Lacs
gurgaon, haryana, india
On-site
We are looking for a Customer Service Representative to join our dynamic team in India. The ideal candidate will be responsible for delivering exceptional customer service, addressing inquiries, and resolving issues to enhance customer satisfaction. Responsibilities Handle customer inquiries via phone, email, and chat Provide accurate and timely information to customers Resolve customer complaints and issues effectively Maintain customer records and document interactions Collaborate with other departments to improve customer service Identify and escalate priority issues to the appropriate team Skills and Qualifications 1-6 years of experience in customer service or related field Excellent verbal and written communication skills Proficiency in using customer service software and tools Strong problem-solving skills and ability to think critically Ability to work in a fast-paced environment and manage multiple tasks Basic knowledge of CRM systems and practices Strong interpersonal skills and a customer-oriented mindset
Posted 3 weeks ago
0.0 - 5.0 years
3 - 9 Lacs
thane, maharashtra, india
On-site
We are seeking a dedicated Email (Customer Service/non-voice) Process Executive to join our team in India. The ideal candidate will be responsible for handling customer inquiries and providing support via email communication. This role is suitable for individuals with 0-5 years of experience who are passionate about delivering exceptional customer service. Responsibilities Respond to customer inquiries via email in a timely and professional manner. Provide accurate information regarding products and services. Resolve customer complaints and issues effectively through email communication. Maintain detailed records of customer interactions and transactions. Collaborate with team members to improve processes and customer satisfaction. Stay updated on product knowledge and company policies. Skills and Qualifications Excellent written communication skills in English. Strong customer service orientation and problem-solving abilities. Proficiency in using email and computer applications. Ability to work independently and manage time effectively. Attention to detail and a commitment to quality work. Basic knowledge of customer relationship management (CRM) software is a plus.
Posted 3 weeks ago
0.0 - 1.0 years
31 - 36 Lacs
hyderabad
Work from Office
We are looking for a proactive and people-friendly Community Management Executive to manage both online and in-campus communities. The role involves engaging with members, coordinating events, resolving conflicts, and building strong community.
Posted 3 weeks ago
1.0 - 3.0 years
2 - 6 Lacs
bengaluru
Work from Office
Role Purpose The Configuration co-ordinator is focused on managing and maintaining the Configuration Management System and the Configuration Management Database (CMDB). The Configuration Management co-ordinator watches over the integrity of the CMDB and associated libraries. As an assistant to the Configuration Management Process Manager they report directly to him. Do The roles and responsibilities defined below indicate the co-ordinator as well as the configuration managers roles, rolled into one. The Configuration Manager is responsible for maintaining information about Configuration Items required in delivering IT services. Maintains a logical model, containing the components of the IT infrastructure (CIs) and their associations. Ensuring that all CIs are accurately registered Interfacing with other support organizations to ensure the effective use of the CMDB and Configuration Management System Maintaining and recommending improvements to facilitate effective use and integrity of the CMDB Creating reports and analyses the CMDB when requested by the Configuration Manager Ensuring that CI Owners maintain adequate Configuration Management process disciplines and systems for the CIs they own Ensuring that authorized procedures and work practices are followed Own the SACM process end to end Make sure all changes to the CIs and the CMS are controlled, audited and reported Make sure the CMS is up-to-date Define the naming conventions for the CIs Own the CMS All updates to the CMS go through the Configuration Manager Take control of both the software and hardware CIs Control of all assets and liaison with the procurement team is one of the key responsibilities Define the asset disposal policy along with the customer Work closely with the change and release team to make sure the CMS is up-to-date Conduct scheduled and also ad hoc audits of the CIs Define an audit policy and audit process covering local as well as remote CIs Handle discrepancies resulting out of the audits Maintain libraries or other storage areas to hold CIs Safeguard the integrity of the logic of the CMDB and associated libraries Configuration Librarian in particular will be responsible for the following activities Supervise and control receipt, identification, storage and withdrawal of all supported CIs Supervise the functional design and support of the CMDB and associated libraries Assist in the identification of products and CIs Maintain and provide information on the status of CIs Number, record, store and distribute Configuration Management issues Record the receipt of authorized new or revised configurations and archive superseded configurations to the appropriate library Hold master copies of documents, software, etc. Notify holders of any changes to their products or CIs Assist in conducting audits KEY SKILLS AND COMPETENCIES Good analytic and decision-making skills. Good communication skills. Good presentation skills. Must have conflict resolution abilities. Technical background with demonstrated skills in at least one or multiple IT technologies / disciplines IT hardware and Software setup, management and troubleshooting capabilities Configuration Management experience on document control, source code management, and Defect Management tools Should be able to create a CMDB repository Should have understanding of the software development lifecycle Experience of working in a multi-site environment Extensive experience with SCM tools and with build automation software Mandatory Skills: ITIL - IT Hardware Asset Management.Experience: 1-3 Years.
Posted 3 weeks ago
0.0 - 3.0 years
3 - 10 Lacs
pune, maharashtra, india
On-site
We are seeking a dedicated Customer Representative Officer to join our team in India. In this role, you will be responsible for providing exceptional customer service, addressing inquiries, and resolving issues to ensure customer satisfaction. This position is ideal for candidates with 0-3 years of experience who are eager to learn and grow in a dynamic environment. Responsibilities Act as the first point of contact for customers via phone, email, or chat Provide accurate information and assistance regarding products and services Resolve customer complaints and issues in a timely manner Document customer interactions in the CRM system Follow up with customers to ensure their issues have been resolved Collaborate with other departments to improve customer satisfaction Maintain a positive and professional attitude towards customers at all times Skills and Qualifications Excellent verbal and written communication skills in English and Hindi Strong problem-solving skills and the ability to think critically Proficiency in using computer systems and Microsoft Office Suite Ability to work in a fast-paced environment and manage multiple tasks Strong attention to detail and organizational skills Experience with customer service software (e.g., Zendesk, Freshdesk) is a plus Ability to work flexible hours, including weekends and holidays
Posted 3 weeks ago
1.0 - 10.0 years
3 - 6 Lacs
mumbai, maharashtra, india
On-site
US based VoiceCustomer Service Shift 5 days working 2 days off (Rotational) US based night rotational shift Salary- Upto 42k Take Home + Huge Incentives* Position: Customer Service Executive Age : 19 to 50 Job description : Resolving customer queries. Providing accurate information to customers. Eligibility Criteria : Descent English communication. Willing to work in Voice customer service process. BPO experience would be an added advantage. Communication Skills should be Excellent to get hired in Leading BPO Job Location: Mumbai For further details Call : 7208190299 Email : [HIDDEN TEXT] DM : 9372231389
Posted 3 weeks ago
1.0 - 8.0 years
1 - 3 Lacs
surat, gujarat, india
On-site
Description We are seeking a compassionate and dedicated Counselor to join our team in India. The Counselor will be responsible for providing support to clients through individual and group counseling sessions, assessing their needs, and developing tailored treatment plans. Responsibilities Conduct individual and group counseling sessions to provide support and guidance to clients. Assess client needs and develop appropriate treatment plans. Maintain accurate and confidential client records. Facilitate workshops and training sessions on various topics related to mental health and well-being. Collaborate with other professionals to ensure comprehensive care for clients. Stay updated with the latest counseling techniques and mental health trends. Skills and Qualifications Master's degree in Psychology, Counseling, or a related field. 1-8 years of experience in counseling or mental health services. Strong interpersonal and communication skills. Ability to build rapport with clients and create a safe and supportive environment. Proficiency in assessment tools and therapeutic techniques. Knowledge of mental health laws and ethical guidelines in India. Crisis intervention skills and the ability to handle emergencies calmly.
Posted 3 weeks ago
1.0 - 5.0 years
1 - 2 Lacs
jaipur, rajasthan, india
On-site
We are seeking a skilled and experienced Steward & Captain to join our team at Jawai Rajasthan. In this role, you will be responsible for overseeing the restaurant operations, managing a team of waitstaff, and ensuring that our guests receive exceptional service. The ideal candidate will have a strong background in hospitality, with a passion for delivering memorable dining experiences. Responsibilities Oversee daily operations of the restaurant and ensure high levels of service and hospitality. Manage a team of waitstaff and coordinate their activities to provide excellent customer service. Maintain cleanliness and organization of the restaurant and dining areas. Assist in menu planning and execution of food and beverage service during events and special occasions. Handle customer inquiries, complaints, and feedback in a professional manner. Ensure compliance with health and safety regulations and company policies. Train and mentor new staff members to uphold company standards. Skills and Qualifications 1-5 years of experience in hospitality or restaurant management roles. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Proficiency in customer service and conflict resolution. Knowledge of food safety and hygiene regulations. Ability to multitask and work in a fast-paced environment. Basic financial acumen and experience in managing budgets and inventory. Familiarity with restaurant management software and point of sale systems. To proceed further, kindly share your updated resume on [HIDDEN TEXT] or can whatsapp on 7719594751. Thanks
Posted 3 weeks ago
0.0 - 5.0 years
3 - 5 Lacs
thane, maharashtra, india
On-site
Key Responsibilities: Inbound Calls: Answer incoming calls from customers promptly and professionally. Provide accurate information, resolve inquiries, and assist with issues related to products or services. Offer technical or product support, explain features, and guide customers through processes. Handle customer complaints and escalations with empathy and professionalism. Process orders, returns, or exchanges as requested by customers. Maintain records of all customer interactions and ensure timely follow-up as needed. Outbound Calls: Make outbound calls to potential customers, existing clients, or leads. Conduct surveys, offer promotions, or explain products/services to generate interest. Follow up with existing customers regarding account status, renewals, or feedback. Qualify leads and convert them into sales or opportunities. Upsell or cross-sell additional services/products to customers. Achieve sales and service targets, maintaining high conversion rates.
Posted 3 weeks ago
2.0 - 6.0 years
0 Lacs
coimbatore, tamil nadu, india
On-site
Job Title: HR Business Partner (HRBP) Location: Neelambur, Coimbatore (Work From Office) Experience: 26 years Industry: Product-Based Technology Company Job Description Were looking for a people-focused and dynamic HR Business Partner to support the growth and culture of a fast-paced product-based technology company . In this role, you&aposll act as a trusted advisor to both leadership and employeesgoing beyond routine HR tasks to drive meaningful impact across the organization. As part of a high-performance tech environment, youll be instrumental in shaping a workplace where innovation thrives and people feel valued, heard, and supported. Key Responsibilities Partner closely with leadership and cross-functional teams to align HR strategies with business objectives Communicate, implement, and ensure compliance with HR policies, procedures, and best practices Manage employee relations, address concerns, and resolve conflicts with fairness and discretion Foster a culture of transparency, trust, and continuous feedback Drive initiatives related to employee engagement, retention, and career development Ensure HR practices comply with labor laws and company standards Maintain accurate employee records, HR systems, and documentation Support performance management, goal-setting, and learning initiatives aligned with business goals Requirements 26 years of experience in an HRBP or generalist HR role, preferably within a tech or product-based company Strong understanding of HR policies, employment laws, and compliance requirements Proven experience in handling employee relations, conflict resolution, and policy implementation Excellent interpersonal and communication skills with a high degree of emotional intelligence Ability to work independently and collaboratively in a fast-paced, evolving environment A people-first mindset with a strong focus on cultural alignment and organizational development Show more Show less
Posted 3 weeks ago
1.0 - 2.0 years
7 - 12 Lacs
noida
Work from Office
Job Summary: UKG is seeking an experienced Business Process Analyst II to join our UKG Strategic Services Team. They will be dedicated to helping organizations improve their services processes, enhance employee experiences, and drive business growth. This Business Process Analyst role will be responsible for participating in and implementing cross-functional initiatives to improve efficiency, workflows, and user experience. The successful candidate will possess strong analytical skills, excellent problem-solving abilities, and a deep understanding of HCM processes. Duties and Responsibilities: Identify opportunities for improvement and develop strategic initiatives to enhance the efficiency and effectiveness of business processes. Collaborate cross-functionally with UKG stakeholders and other business units to integrate continuous improvement and research into daily operations, aligning with our broader vision and strategy. Develop a deep understanding of UKGs business objectives and apply your expertise to support and advance these goals. Apply design thinking principles to craft innovative solutions that enhance customer, partner, and employee experiences across services. Build comprehensive knowledge of UKGs business landscape, team roles, and industry best practices to inform decision-making and drive improvement. Engage stakeholders in shaping future outcomes, communicating complex information in clear, accessible terms. Document and maintain business processes, including process maps, workflows, and standard operating procedures (SOPs), ensuring clarity and consistency. Leverage technology to implement cross-functional process improvements, gaining exposure to a variety of tools, functions, and teams across the organization. Participate in key initiatives aimed at optimizing operations and enhancing data utilization. Collaborate on defining and tracking KPIs to measure the impact of process improvements and inform strategic decisions. Monitor performance against process standards, support rollout efforts, and make adjustments as needed to ensure continuous improvement. Project Management: Demonstrated ability to lead cross-functional initiatives, manage project timelines, scope, and deliverables, and drive execution from planning through completion using structured methodologies. Skilled in negotiating priorities, resources, and outcomes with stakeholders at all levels, while resolving conflicts and aligning teams toward shared goals. Effectively present complex information, project updates, and strategic recommendations to stakeholders, including senior leadership, ensuring clarity, alignment, and informed decision-making. Qualifications: Required Qualifications: - 1-2+ years of experience in process improvement and mapping, business functional requirements analysis - Able to learn the big picture, speculate and conceptualize outcomes and identify trends - Ability to handle heavy workload, manage multiple projects, facilitate the activities of dynamic workgroups, and multi-task in a fast paced environment under tight deadlines - Enthusiasm for and ability to create software applications that meet customer needs - Strong Problem Solving Skills - Ability to analyze and critically evaluate gathered information to anticipate issues, raise risk, and make priority decisions. - Ability to decompose high-level concepts into details and distinguish solution ideas from process, use cases, and requirements, translating to document each scenario - Must have working knowledge of MS Visio or Lucid Chart, MS Excel, MS Word, and MS Project - High degree of project planning, organizational and time management skills, with attention to detail - Self-motivated and willing to do what it takes to get the job done Preferred Qualifications: - Experience in gathering requirements, documentation and communication - Experience in HRMS/Payroll industry and/or UKG Pro products - Experience using Lean Six Sigma or Agile methodologies Interpersonal Skills: - High degree of self-motivation to learn new methodologies/technologies that will enhance job performance - Detail oriented - Be able to work with different personalities and bring them together towards a common goal - Work in multi-cultural environments therefore, sensitivity and understanding of different work approaches is important - Being able to interact with others, communicate well and ask questions - Work effectively as a member of a team and independently - Team Player Education/Certification/License: - Lean/Six Sigma Certification - Business Analysis Certification (CBAP Certified Business Analysis Professional) - Bachelors Degree in Information Systems, Business Administration or related discipline highly preferred.
Posted 3 weeks ago
5.0 - 10.0 years
5 - 9 Lacs
mohali
Work from Office
We are hiring an experienced HR Manager to lead and oversee all aspects of human resources practices and processes. The ideal candidate will be responsible for managing recruitment, employee relations, compliance, and organizational development. You should have a solid HR background combined with the ability to handle strategic and administrative responsibilities. Key Responsibilities Develop and implement HR strategies and initiatives aligned with overall business goals. Manage the entire recruitment lifecycle including sourcing, interviewing, and onboarding. Administer payroll, benefits, and leave policies. Handle employee grievances, disciplinary actions, and conflict resolution. Ensure compliance with labor laws and internal policies. Organize training sessions and performance review cycles. Promote a positive work culture and employee engagement. Key Requirements Proven work experience as an HR Manager or similar role. In-depth knowledge of HR systems, practices, and labor legislation. Strong interpersonal, communication, and organizational skills. Ability to manage multiple priorities and maintain confidentiality. Proficiency in MS Office and HR software/tools.
Posted 3 weeks ago
2.0 - 5.0 years
30 - 35 Lacs
mumbai
Work from Office
Digiboxx India s 1st storage & asset management platform is looking for a dynamic and self-motivated Scrum Master to facilitate Agile ceremonies, remove impediments, and guide our teams in delivering high-quality products efficiently. The Scrum Master will act as a servant leader, ensuring Scrum principles are understood, embraced, and effectively applied. The vision of Digiboxx is to provide trusted and easy digital storage for everyone at an affordable price. We are looking for someone who is fun and inspiring to work with and who would like to be a part of our vision. There will be plenty of opportunities for you to further upskill yourself and grow with Digiboxx. Essential Duties and Responsibilities: Facilitate daily stand-ups, sprint planning, sprint reviews, and retrospectives. Coach the team, Product Owner, and organization on Agile/Scrum principles, practices, and values. Promote a culture of continuous improvement, transparency, and collaboration. Ensure sprints are planned effectively and deliverables meet the Definition of Done (DoD). Remove roadblocks and coordinate with stakeholders to resolve dependencies. Track and report progress using Agile metrics (velocity, burndown charts, etc.). Act as a bridge between development teams, Product Owners, and management. Maintain clear communication on project status, risks, and timelines. Help manage product backlogs and priorities in alignment with business goals. Encourage self-organization and accountability within the team. Foster a safe environment for open discussion, conflict resolution, and innovation. Mentor team members in Agile best practices and mindset. Your Skills and Experience: Bachelor s/Master s degree in Technology, Engineering, Computer Science or a related technical field. 2-5 years of proven experience as a Scrum Master. Strong understanding of Agile methodologies, particularly Scrum and Kanban. Excellent facilitation, coaching, and conflict-resolution skills. Strong communication and interpersonal abilities. Experience with Agile project management tools (Jira, Trello, Azure DevOps, etc.). Scrum Master certification (CSM, PSM, or equivalent) is a plus. Servant Leadership Guides without dictating. Adaptability Comfortable in fast-changing environments. Problem Solving Proactively removes obstacles and reduces bottlenecks. Analytical Thinking Uses data and metrics to drive improvement. Collaboration Builds trust and alignment across teams. Why DigiBoxx? Opportunity to work on a Swadesi world-class product Immense learning and growth opportunities with highly experienced leaders Choose your work location (Work from anywhere) Flexible working hours Exciting pay package Top-notch office infrastructure in Mumbai. Please note: What is stated under the Roles & Responsibilities is only indicative, not exhaustive. The Management reserves the right to add/delete/amend the roles & responsibilities at the discretion of the Company.
Posted 3 weeks ago
5.0 - 10.0 years
5 - 6 Lacs
kurnool
Work from Office
Provide exceptional customer service by going the extra mile to ensure customer loyalty. Exhibit emotional intelligence to build trust and rapport with customers. Handle customer queries, concerns, and feedback with professionalism and empathy. Ensure all employees adhere to the company policies and guidelines, fostering a customer-centric culture. Sales Mastery Drive sales to meet or exceed store sales targets, including achieving category-wise targets. Leverage data insights to optimize inventory and identify growth opportunities. Collaborate with the Visual Merchandising (VM) team to ensure implementation of in-store displays. Leadership Excellence Lead and motivate the store team to achieve high performance through coaching, recognition, and accountability. Manage team dynamics, resolve conflicts, and foster a collaborative work environment. Focus on team development by conducting on-the-job training (OJT) and providing constructive feedback. Manage employee schedules, conduct performance reviews, and address hiring and training needs to ensure optimal staffing. Change Management Adapt to new business strategies and implement changes effectively within the store environment. Encourage flexibility among team members to embrace new processes and technologies. Decision-Making Utilize data insights to make informed decisions that enhance operational efficiency and customer satisfaction. Analyse store performance metrics to identify trends, optimize operations, and implement performance improvements. Allocate resources efficiently to optimize staff productivity and store performance. Store Operations Excellence Oversee comprehensive store management, including visual merchandising, stock management, and shrinkage prevention. Conduct regular audits to ensure the store is functional, presentable, and compliant with company standards. Maintain outstanding store condition. Handle administrative tasks such as managing store expenses, maintaining monthly reports, and updating operational checklists. Candidate Requirement Bachelor Degree Total 5+ years of retail experience in the fashion industry, min 2 years of experience as a store manager or assistant store manager handled a team of 5+ people. Expert in Microsoft office. Demonstrated success in achieving sales targets and exceeding customer expectations. Exceptional customer service orientation with a strong focus on customer satisfaction. Ability to effectively manage multiple priorities and ensure smooth and efficient store operations. Strong team leadership skills to lead and inspire a team. Excellent communication and interpersonal skills for effective team interaction and conflict resolution. Strong analytical and problem-solving skills to analyze data, identify trends, and make informed decisions. Proficiency in store operations, including visual merchandising, stock management. Understanding of inventory management and loss prevention.
Posted 3 weeks ago
7.0 - 15.0 years
16 - 17 Lacs
kolkata, mumbai, new delhi
Work from Office
Anchor by Panasonic is looking for DY. MANAGER B2G to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.
Posted 3 weeks ago
0.0 - 5.0 years
2 - 7 Lacs
chennai
Work from Office
DC Books is looking for Sales Manager / Sales Executives to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.
Posted 3 weeks ago
4.0 - 7.0 years
1 - 5 Lacs
noida
Work from Office
COOX is looking for Manager to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.
Posted 3 weeks ago
2.0 - 3.0 years
2 - 5 Lacs
noida
Work from Office
COOX is looking for Manager to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.
Posted 3 weeks ago
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