2940 Conflict Resolution Jobs - Page 39

Handle inbound order entry and order status calls made by new & existing customers. To assist customers with queries via Emails/Chats/Calls & deal with multiple customers at the same time. Follow communication scripts when handling different topics.

Candidate Skill: Technical Skills SQL, MySQL, SQL Server, Python, AWS, Rundeck, Matillion, Tableau, Salesforce, ETL, Change Management, Web Application Support" Job Description: The Customer Support Database Engineer is responsible for enabling the day-to-dayoperations associated with our SaaS offerings. The team is responsible for frequentdata loads of client data, monitoring ETL and data processing, removing/resolvingpoints of failure, and determining methods to improve query performance.This role will work both independently and as a team member, performing a largevariety of tasks.This role is customer facing. The individual will provide expertise to customer businessand IT departments. 2 nd and 3 rd level support will be required. This individual will beresponsible for investigating and resolving easy to extremely complex issues.What youll do:Be a key player in the delivery of the SLA and works with customer support team todefine and execute 24X7 customer support plan.Work queued cases from internal and external customers.Triage cases, assist customers, resolve issues and bugs.Assist in coordinating response to major incidents, including post-incident rootcause analysis.Act as an escalation point to resolve critical and major client related issues.Monitor ETL Processing using Rundeck, AWS tools, Matillion, and other services.SQL, Tableau and script development for on-going improvements.Work closely with the professional services team to understand the needs of eachclient implementation.Assist with the on-boarding of new customers. What you need:This role requires weekend duties and may be asked to work an alternative schedulein the evenings.Experience in technical support, issue management, and conflict resolution.Intermediate to expert knowledge of SQL (MySQL, SQL Server) and experienceusing Python.Demonstrable experience diagnosing bugs/issues in customized software solutions.Experience with Salesforce and Salesforce-based apps. Salesforce Administrationand/or development a plus.Experience with Tableau or other data visualization tools.Great organization, collaboration, communication, and coordination skills.Ability to work across the organization and collaborate with customers, sales,services, and account management.Experience working in a structured change management process for highly availableenvironment a plus.Experience supporting a critical client facing web application" "Technical Skills: SQL, MySQL, SQL Server, Python, AWS, Rundeck, Matillion, Tableau, Salesforce, ETL, Change Management, Web Application Support"

DELIVERY MANAGER Location: Bengaluru Experience: 8 - 12 Years About Aurigo: Aurigo is an American technology company founded in 2003 with a mission to help public sector agencies and facility owners plan, deliver and maintain their capital projects and assets safely and efficiently. With more than $300 billion of capital programs under management, Aurigo’s award-winning software solutions are trusted by over 300 customers in transportation, water and utilities, healthcare, higher education, and government on over 40,000 projects across North America. We are a privately held corporation headquartered in Austin, Texas, USA, with software development and support centers in Canada and India. We are proud to be Great Place to Work Certified three times in a row. If you are ready to work for a fast-paced software company growing exponentially and interact with some of the brightest minds in the industry to solve real problems, we want to talk to you. Role Summary: • As a Delivery Manager / Scrum Master act as a custodian for the Agile process and ensure all scrum processes are applied • Practical knowledge of Project Management 101 – Scope, Schedule, Cost, Quality, Risk & Resources, with a strong focus on Customer Delight • You will be a key facilitator for the offshore delivery team in professional services and coordinate between other internal teams within the organization • Your technical competency, project planning & execution skills are critical to project success • Serve as Project Manager / Scrum Master for one or more projects providing guidance to the teams on Scrum values, practices, rules and facilitate discussion, decision making, and conflict resolution Required Skills & Experience: • B.E / B. Tech / M.E / M. Tech / MCA • Minimum of 8 years of experience and at least 2 years as a Delivery Manager / Scrum Master / Project Manager for an enterprise software development company • Must have risen to a Delivery Manager / Project Manager / Scrum Master role from a technical background – Development / Quality Engineering • Knowledge and/or experience with widely successful Agile techniques: User Stories, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing etc. • Any of the Scrum Alliance CSM / CSP certification / PMI's Agile Certified Professional (ACP) Desired Skills: • Strongly oriented towards leadership and soft skills including moderation, facilitation, presentation, continual improvement, communication, and conflict management • Good skills and knowledge of empowerment, servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, and increasing transparency • Excellent verbal and written communication skills

Position Name: National Lead - Account Servicing, Wholesale Banking Department Wholesale Banking - Service Delivery Location Vikhroli, Mumbai Number of Positions 1 Reporting Relationships M8/SVP - Service Delivery and CX Position Grade M6/M7 (DVP/VP) - Account Servicing Job Role: Role of National Lead for Account Servicing: Supervise Team Leaders across 5 regions,10 offices throughout India, 50+ Team members servicing clients and RM's Serve Corporate and Wholesale banking clients by facilitating opening of various types of Current Accounts for all constitutions, including special accounts like Escrow, RERA, Nodal, etc. Manage collection of documents, verification and timely processing of Account maintenance requests like signatory management, KYC/Re-KYC, Term deposit requests, etc. through respective RPC's. Responsibilities: Ensure timely and accurate completion of all account opening functions, provide excellent customer service, fulfill requests end-to-end, and resolve customer issues effectively. Provide a monthly report on metrics while addressing team challenges and celebrating successes. Conduct periodic location wise service reviews to ensure quality service to both internal and external clients Maintain a robust processing environment with effective controls, empowering the team to offer client solutions within the established policy framework Ensure compliance with regulatory guidelines, company policies, and processes and facilitating smooth audits at all times. Monitor customer satisfaction and service levels closely, driving necessary process improvements Coordinate with stakeholders and clients to address process gaps or issues Keep process documents updated and ensure regular reviews Manage queries, issues, escalations and audits effectively Job Requirements: Post Graduate /MBA with 10-12 years of team leading experience in Account Opening, KYC guidelines, Account Maintenance and related Wholesale Banking products Skills: An Account Servicing National Lead, who oversees team leaders, should effectively lead the team, achieve service levels, ensure compliance, and continuously enhance the efficiency of the account servicing process Here are some key skills required for this role: Leadership Skills: Ability to inspire, motivate, and guide team leaders and their teams towards achieving goals. Regulatory Knowledge: Familiarity with relevant regulations and compliance requirements related to account opening processes. Customer Service Orientation: Understanding the importance of customer satisfaction and the ability to address client needs and concerns effectively. Communication Skills: Strong verbal and written communication skills to convey information clearly and effectively to team leaders, clients, and other stakeholders. Interpersonal Skills: Ability to build and maintain positive relationships with team members, clients, and other departments. Organizational Skills: Proficiency in managing multiple tasks, prioritizing responsibilities, and ensuring that deadlines are met. Problem-Solving Skills: Ability to identify issues, analyze situations, and develop effective solutions quickly. Analytical Skills: Capability to assess data and metrics related to account openings and team performance to make informed decisions. Training and Development: Skills in coaching and mentoring team leaders to enhance their performance and professional growth. Technical Proficiency: Knowledge of software and tools used in account management and data analysis, as well as the ability to adapt to new technologies. Strategic Thinking: Ability to develop and implement strategies that align with organizational goals and improve account opening processes. Conflict Resolution: Skills to manage and resolve conflicts within the team or with clients in a constructive manner. Time Management: Ability to manage one's own time and the time of team leaders effectively to maximize productivity. Adaptability: Flexibility to adjust to changing circumstances and the ability to lead teams through transitions. Performance Management: Skills in setting performance metrics, data evaluation, reviews and providing constructive feedback to team leaders.

About Snapmint Snapmint is a leading fintech company redefining access to consumer credit in India. With over 10 million customers across 2,200+ cities, our zero-cost EMI platform enables responsible purchases across fashion, electronics, and lifestyle, without the need for a credit card. India has over 300 million credit-eligible consumers, yet fewer than 35 million actively use credit cards. Snapmint bridges this gap by offering a trusted, transparent alternative rooted in financial inclusion and ethical lending. Founded in 2017, Snapmint is profitable, growing 2x year-on-year, and backed by a founding team from IIT Bombay and ISB with leadership experience at Oyo, Ola, and Maruti Suzuki. We are building the future of simple, responsible consumer finance. Role Overview As HR Business Partner, youll be the trusted HR advisor to senior leaders, driving strategic workforce planning, talent management, and organizational development. Youll convert business goals into impactful HR programs focusing on performance, leadership growth, engagement, and culture while using data insights to identify people risks and opportunities and embed Snapmints values across the organization. Key Responsibilities Drive end-to-end performance management cycles, goal setting, mid-year and annual reviews and talent calibration sessions. Partner with managers to design and implement employee development plans, succession planning, and leadership readiness programs. Lead complex employee relations matters such as conflict resolution, disciplinary actions, exit interviews, and investigations, ensuring legal compliance and fairness. Analyze HR metrics including attrition, engagement scores, and productivity data to identify trends and recommend actionable solutions. Plan and execute employee engagement programs, pulse surveys, recognition initiatives, and culture-building activities aligned with Snapmints values. Advise business leaders on compensation benchmarking, rewards, and retention strategies to attract and retain top talent aligned with Snapmints business goals. What Were Looking For 710 years of experience as an HR Business Partner or in a similar role, ideally within fast-growing tech or fintech with an MBA/PGDM in HR or equivalent preferred. Excellent communication, coaching, and analytical skills with a strong understanding of HR best practices. Location: Bangalore Working days: 5 days working Show more Show less

Currently residing in Chennai based candidates with good English fluency and immediate availability can only apply. Role & Responsibilities Represent top international clients at B2B and B2C events & campaigns Sales, recruitment, training, and leadership development Lead and manage a dynamic team while growing into a leadership role Take ownership of a Strategic Business Unit (SBU) and step up as a Business Partne r Contact HR: 8122819942 / 9003573527 what we offer Performance-based promotions ( not seniority-based ) Clear career growth path. National & International travel opportunities for exposure Strong mentorship & networking to accelerate your career Quick learner, persuasive, and eager to master leadership skills Young, fun & dynamic work environmentNo targets focus on learning and growth Preferred candidate profile Freshers / not currently employed candidates can only apply Excellent English communication & public speaking Outgoing, confident, and passionate about sales & people interaction Quick learner with interest in leadership Passionate about sales, marketing & entrepreneurship Ambitious, adaptable, and ready to take up challenging opportunities

Company Overview Wings Global Services is an innovative engineering firm based in Mumbai known for its expertise in delivering multidimensional engineering solutions. We specialize in integrating automation with cross-sectoral expertise, offering services that span the oil & gas, manufacturing, IT, and construction industries. Our approach combines industry-specific acumen with cutting-edge technology to drive efficiency and sustainable progress for our clients. Job Overview We are seeking a Senior Personal Assistant to join our team at Wings Global Services in Andheri. This full-time role requires a highly organized professional to support our executive management team. The successful candidate will excel in managing executive calendars, arranging travel, and resolving conflicts effectively while maintaining confidentiality and demonstrating exceptional problem-solving abilities. Qualifications and Skills Proven experience in executive support, demonstrating strong organizational and multitasking capabilities. Excellent problem-solving skills with the ability to address and resolve issues promptly and efficiently. Strong commitment to confidentiality, ensuring all sensitive information is handled with care and discretion. Proficiency in event planning, with a keen eye for detail and the ability to coordinate logistics smoothly. Exceptional communication skills, both verbal and written, to liaise effectively with team members and stakeholders. Meeting Scheduling (Mandatory skill): Expert in coordinating and managing complex calendars and scheduling meetings efficiently. Travel Arrangements (Mandatory skill): Experienced in planning and organizing complex travel itineraries and logistics. Conflict Resolution (Mandatory skill): Skilled in identifying and addressing conflicts, ensuring smooth operational workflows. Roles and Responsibilities Provide high-level administrative support to executive management, including managing schedules and appointments. Coordinate and organize internal and external meetings, ensuring all logistical aspects are handled efficiently. Manage travel arrangements for executives, ensuring optimized itineraries and cost-effective planning. Handle sensitive information with the utmost confidentiality and professionalism. Facilitate communication between executive-level managers and various departments or stakeholders. Assist in preparing presentations, reports, and meeting materials as required by executives. Support event planning and execution for company events, ensuring quality and timeliness. Actively participate in resolving any issues or conflicts that impact executive schedules or plans.

Relationship Manager Executive Department: Servicing interested share your resume in whatsapp at 8197362136, HR. Fatiha Are you a motivated individual with a passion for real estate sales? Join our team at Nobroker as an Inside Sales Executive and help revolutionize the way people buy and sell properties !!! • Location : Kaikondrahalli, Bengaluru (Bangalore) • Position Type : Full-time • Salary Range : Up to 4.5 LPA to 5.5 LPA (inclusive of variable components & based on current relevant experience) About Us NoBroker.com, founded in 2014 by Amit, Akhil, and Saurabh, is Indias first Proptech unicorn. It’s a brokerage-free platform that directly connects property owners with tenants and buyers, eliminating the need for middlemen. With over 1 crore customers and 5 lakh new users each month, it’s reshaping the real estate market. The platform handles 55,000 transactions monthly, saving INR 1200 crore in brokerage fees each year. Headquartered in Bengaluru, NoBroker operates in key cities like Mumbai, Delhi, Pune, Chennai, and Hyderabad. Recently, it raised USD 210 million, bringing its valuation to over USD 1 billion. Specific Responsibilities: Act as a Relationship Manager for paid customers, building trust and ensuring long term engagement. Understand customer needs and assist in finding the right tenant or property with tailored solutions. Manage inbound and outbound calls, negotiate with leads, and provide regular updates on account progress. Utilize internal tools and adhere to company guidelines to deliver efficient and highquality service. Go the extra mile to provide exceptional customer service and ensure customer satisfaction. Perks & Value Proposition: Health insurance: Rs 1 lakh per year, fully paid by the company. Promotions: Employees are promoted every 6 months, with outstanding performers eligible for promotions every quarter. Rewards: Monthly recognition and rewards for top performers. Career growth: Employees can become Assistant Managers in as little as 2 years. Team-building activities: Regular team parties and an Annual Day outing for all employees. Employee referral program: Incentives for bringing in new talent. Educational & Skill-Set Qualifiers: Education: Graduation or HSC qualified. Skills: Excellent verbal and written communication, good interpersonal skills, numerical and analytical ability, and strong decision-making skills. Languages: English and Hindi mandatory; Kannada, Tamil, or Marathi preferred. Technical skills: Proficient in MS Office (Excel, Word). Work schedule: Flexible for a day shift (9 hours between 8 AM - 10 PM), and comfortable working 6 days a week, with a weekday off. Why Nobroker? At Nobroker, we believe in empowering our employees to reach their full potential. Join a dynamic team of professionals who are passionate about changing the real estate landscape. Take the next step in your career and apply today !!!

Job Description Service Manager Position: Service Manager Location: Pirana, Ahmedabad (with Occasional Travel Pan-India) Department: Service (After Sales) Salary: 40,000 – 50,000 CTC (No bar for the right candidate) Type: Full-time About Us At PressureJet Systems Pvt. Ltd., we believe that exceptional service fuels our reputation. With a global presence in 50+ countries and a legacy of over 25 years, we lead the industry in High-Pressure Plunger Pumps and back our quality with premium service support. As a Service Manager, you’ll not just manage operations—you’ll build a strong service team, drive performance, enhance client satisfaction, and create lasting value through world-class service. The Role We’re seeking a performance-driven Service Manager to lead our Service Department. You’ll be responsible for team building and people development, complaint resolution, engineer supervision, policy reforms, strategic service planning, spare parts management, revenue growth, and continual process improvement. If you’re analytical, detail-oriented, and passionate about building high-performing service teams, this is your ideal next step. Key Responsibilities 1. Team Building, Development & Supervision Identify manpower needs based on service demand and growth. Conduct interviews, selection, and onboarding of service engineers. Allocate roles, delegate tasks and duties effectively. Conduct appropriate technical and soft skill training sessions. Direct, guide, and motivate the team to achieve service excellence. Review performance matrices regularly and provide constructive feedback. Conduct competency gap analysis and implement structured training plans to fulfill gaps. Build a culture of ownership, accountability, and continuous improvement. 2. Policy Reforms, Revenue Generation & Continual Process Improvement Formulate and implement service policies to improve efficiency and customer satisfaction. Review and reform existing processes, ensuring alignment with industry best practices. Drive revenue generation through innovative service offerings, AMC proposals, and spare part sales. Establish a framework for continual process improvement by identifying bottlenecks, conducting audits, and implementing corrective actions. Benchmark against market leaders to ensure PressureJet maintains service leadership. Collaborate with cross-functional teams to ensure reforms support overall business goals. 3. Complaint Resolution & Client Satisfaction Allocate complaints and track escalations. Optimize service costs and ensure first-time-fix efficiency. Ensure SLA-compliant complaint acknowledgment and resolution. Handle escalated/critical client complaints directly. Approve free supply and discount requests. Collaborate with production teams for depo repair. Reduce complaints by resolving issues from the root cause. Conduct Root Cause Analysis (RCA) for repeat complaints and institutionalize learnings. Transform customer experience by converting detractors into neutrals and making satisfied clients into promoters. 4. Reporting & Analysis Maintain reports for TAT, AMC, NPS, spare usage, and recurring complaints. Track training hours and team retention rates. Oversee travel cost optimization and service cost per visit. 5. Cross-Functional Coordination Liaise with Design, Purchase, Sales, Production, and Accounts to align service needs with business goals. Required Skills and Competencies Technical Expertise In-depth knowledge of service operations and high-pressure systems. Understanding of installation, commissioning, and RCA techniques for machine manufacturing. Cost analysis, quotation preparation, and AMC structuring. Proficiency in Excel, CRM, ERP tools. Soft Skills Leadership and team management. Analytical and decision-making capabilities. Strong communication and conflict resolution. Customer negotiation and satisfaction handling. Educational Qualification Diploma / B.E. in Mechanical or Production Engineering with First Class Experience 3+ years of hands-on experience in service, including 1+ year of team management experience of at least team of 4 Travel Requirements Occasional travel for escalated complaints, key customer meetings and conflict resolution Why You’ll Love Working with Us Leadership Role : Shape the future of PressureJet’s service excellence. Growth-Focused Culture : Develop technical, strategic, and managerial expertise. Purpose-Driven Impact : Elevate customer experience and internal efficiencies. Cross-Departmental Exposure : Work closely with core business functions. Reporting To Direct: Director – Marketing Performance Metrics (KPIs) Complaint Closure TAT % AMC & Spare Revenue Growth Complaint Reduction by Root Cause Elimination NPS Score with c onversion of Detractors to Neutrals and Neutrals to Promoters Customer Satisfaction Score Process improvements Training Hours / Team Member Team Retention Rate Service Cost Optimization 360 Performance assessment from subordinates, reporting manager, customers, and job role. Contact Person Aadarsh Vajpai hrm@pressurejet.com | +91 63529 24655 Office: Pirana, Ahmedabad | Branch: Thaltej, Ahmedabad

Job Title: Software Sales ManagerCompany: V10x Technologies Pvt. LtdJob SummaryV10x Technologies Pvt. Ltd is seeking a Software Sales Manager who can drive revenue growth, manage client relationships, and lead a sales team effectively. The ideal candidate will combine leadership, sales acumen, technical knowledge, and communication skills to deliver innovative software solutions to our clients. Candidates with experience ranging from 0 to 10 years are encouraged to apply, with responsibilities scaled according to experience.Key ResponsibilitiesDevelop and execute sales strategies to achieve revenue targets.Manage and mentor the sales team to enhance performance.Build and maintain strong client relationships, acting as a trusted advisor.Understand and communicate the technical features and benefits of V10x software solutions.Collaborate with marketing, product, and technical teams to deliver client solutions.Negotiate contracts and close deals effectively while maximizing profitability.Track and report on sales metrics, forecasts, and market trends. Represent V10x Technologies at industry events, webinars, and client meetings.Required SkillsLeadership SkillsAbility to inspire, guide, and develop a sales team.Strategic thinking and decision-making.Conflict resolution and team motivation.Sales AcumenStrong understanding of consultative and solution-based selling.Expertise in pipeline management, lead generation, and client engagement.Ability to achieve sales targets and identify new business opportunities.Negotiation and persuasion skills for complex deals.Technical KnowledgeKnowledge of V10x software products and services.Ability to explain technical concepts to non-technical clients.Understanding of industry trends and competitor solutions.Collaboration with technical teams to customize solutions.Communication SkillsExcellent verbal and written communication.Presentation and demo skills for clients.Active listening to understand client needs.Ability to influence stakeholders at all levels. Experience0 -2 years: Entry-level, focus on learning products, basic client interactions, shadowing senior managers.3 5 years: Mid-level, manage accounts, small teams, negotiate deals, mentor junior staff.6 10 years: Senior-level, drive strategic accounts, manage large teams, influence product development, and mentor emerging sales leaders.QualificationsBachelor s degree in Business, Marketing, Computer Science, or related field.Proven experience in software sales (0 10 years).Familiarity with CRM tools and sales analytics.Understanding of SaaS, enterprise software, or technology solutions is preferred.Personal AttributesResults-oriented and target-driven.Strong analytical and problem-solving skills.Adaptable to changing technologies and market conditions.Professional, confident, and client-focused attitude.Why Join V10x Technologies?Opportunity to work with innovative software solutions.Professional growth from entry-level to senior sales leadership.Exposure to diverse industries and enterprise clients.Collaborative and supportive work environment.Competitive salary, incentives, and performance-based rewards. Skill: leadership, sales acumen, technical knowledge, and communication skills Position: Manager Experience: 1 to 10 Years to None years

Job Title: Scrum Master Job Location: Remote Job Type: Contract Core Responsibilities: Facilitating Scrum Events: Guiding the team through daily scrums, sprint planning, sprint reviews, and sprint retrospectives. Ensuring these events are productive, focused, and achieve their intended outcomes. Removing Impediments: Identifying and eliminating obstacles that hinder the teams progress. Working with individuals and the organization to remove external distractions and dependencies. Protecting the Team: Shielding the team from external interference and distractions. Ensuring the team can focus on delivering value during each sprint. Working with the Product Owner: Collaborating with the product owner to refine the product backlog. Helping the product owner understand the teams capacity and velocity . Ensuring the team understands the product vision and requirements. Fostering a Healthy Team Environment: Resolving conflicts and promoting open communication. Creating a safe space for the team to experiment and learn from mistakes. Building trust and collaboration among team members. Key Skills and Qualities: Strong understanding of Scrum and Agile principles. Excellent facilitation and communication skills. Ability to coach and mentor individuals and teams. Problem-solving and conflict-resolution skills. Ability to remove impediments and manage risks. Strong interpersonal and leadership skills. Adaptability and flexibility. Servant leadership mentality. Knowledge of product development and project management

Experience -5+ years in HR, including 2+ years in a managerial role Job Summary: The HR Manager will oversee recruitment, employee relations, performance management, compliance, training, compensation, and fostering a positive workplace culture, ensuring alignment with organizational goals. Key Responsibilities: 1. Recruitment & Onboarding: Manage end-to-end hiring, onboarding, and ensure a smooth integration for new hires. 2. Employee Relations: Address grievances, promote engagement, and maintain a positive work environment. 3. Performance Management: Implement evaluation processes, coach managers, and support employee growth. 4. Training & Development: Identify training needs and coordinate skill enhancement programs. 5. Compensation & Benefits: Oversee payroll, benefits, and salary reviews to ensure competitiveness. 6. Compliance & Policies: Ensure adherence to labor laws, maintain records, and update HR policies. 7. Workplace Culture: Promote inclusivity, employee engagement, and team-building activities. 8. HR Reporting: Track metrics and prepare reports for management. Qualifications: Education: Bachelors in HR or related field (Masters/HR certification is a plus). Skills: Strong knowledge of HR practices, labor laws, conflict resolution, and proficiency in HR software and MS Office. Other: Excellent communication, problem-solving, and decision-making skills. Mandatory Key Skills Onboarding,Employee Relations,HR Reporting,HR Management,Training & Development,Performance Management,Recruitment*

KEY RESPONSIBILITIES/ ACCOUNTABILITIES Project Leadership and Execution Plan and execute EHS audits across projects. Monitor compliance with legal and organizational EHS standards. Develop and refine audit frameworks and checklists. Track and verify corrective actions for audit findings. Strategic Business Growth Align EHS compliance initiatives with business objectives. Highlight opportunities to enhance safety and reduce risks. Strengthen client trust through robust compliance mechanisms. Position compliance excellence as a competitive advantage. Stakeholder Management Collaborate with EHS teams, project managers, and leadership. Communicate findings and recommendations to clients. Liaise with regulatory authorities during inspections and audits. Maintain transparency in compliance reporting and performance. Leadership and Team Development Conduct workshops and training on compliance standards. Mentor EHS team members to enhance their skills. Foster teamwork and share best practices within the EHS function. Stay updated on EHS regulations and industry trends. Compliance and Safety Ensure adherence to local, national, and international EHS laws. Review incidents to identify root causes and recommend solutions. Assess emergency preparedness plans and suggest improvements. Promote a strong safety culture across projects. Recommend updates to EHS policies based on audit findings. Knowledge Knowledge of national and international EHS standards, legislation, and best practices. Lead/ Internal Auditor Certificate (ISO 45001,14001) Hands-on experience in conducting compliance audits for infrastructure or industrial projects KEY INTERACTIONS Internal Stakeholder Purpose of Interaction EHS Teams, Project Heads Discuss audit findings, compliance gaps, and improvements. IC EHS Head / BU Heads Present audit results and recommendations for action. External Stakeholder Purpose of Interaction Clients / JV Partners / Consultants Address EHS compliance concerns and share audit findings. Regulatory Authorities Ensure compliance with legal requirements.

Planning: Develop comprehensive project plans that outline tasks, timelines, and resource requirements. Scheduling: Create and manage project schedules to ensure timely completion of milestones. Risk Management: Identify, assess, and mitigate project risks to minimize potential issues. Technical Expertise: Understanding of Technology: Possess a solid understanding of the technologies involved in the project. Problem-solving: Ability to analyze and solve technical problems that may arise during the project. Quality Assurance: Ensure that the technical deliverables meet quality standards. Communication: Stakeholder Communication: Effectively communicate with stakeholders, team members, and clients to ensure everyone is on the same page. Documentation: Create clear and concise documentation for project plans, and status reports Leadership: Team Building: Build and lead a project team with diverse technical skills. Motivation: Inspire and motivate team members to meet project goals. Decision Making: Make informed decisions quickly to keep the project on track. Flexibility: Adapt to changes in project scope, requirements, or timelines Agile Methodology Familiarity with Agile project management methodologies. Client Management: Client Relations: Manage relationships with clients, addressing their concerns and ensuring their needs are met. Customer Focus: Keep the customer s needs and satisfaction in mind throughout the project. Conflict Resolution: Problem Resolution: Resolve conflicts and issues that arise within the project team. Negotiation Skills: Negotiate effectively with team members, stakeholders, and the client. Time Management: Prioritization: Effectively prioritize tasks and allocate resources to meet project deadlines. Time Tracking: Monitor and manage project timelines to ensure timely completion. Business Acumen: Understanding of Business Objectives: Align project goals with overall business objectives

The Role EAII is seeking a detail-oriented and process-driven Senior Officer to join our People & Culture (P&C) team who will serve as the first point of contact for all HR matters for EAII Vijayawada, Andhra Pradesh (AP) office-based and field-based staff. This role will act as a bridge between the National Office (NO) and AP state team and will provide day-to-day HR support, ensure effective grievance resolution, and guide the AP staff on HR processes and policies. The role reports to Senior Manager - People & Culture and in addition to supporting the AP State Team, the role will also support the P&C team in drafting field staff specific HR processes, lead live training sessions, and manage onboarding/offboarding processes for field staff across all locations. If you are a proactive and detail-oriented HR professional with a passion for operational excellence and a commitment to supporting a positive and compliant workplace in a fast-paced, growth-oriented environment, we encourage you to apply. Responsibilities Employee Engagement & Support Act as the first line of HR support for AP state office-based and field staff. Provide guidance on HR policies, processes, and benefits. Collect, document, and address feedback from field teams. Serve as a trusted contact for conflict resolution and grievance handling, escalating issues and with guidance from the National Office P&C team. Process Development & Implementation Based on understanding of field realities, work with the Senior Manager P&C to create and refine HR processes specifically for field staff across all locations. Work with the National Office P&C team to ensure these processes are practical, efficient, and compliant with EAII standards. Lead the orientation / training of existing and new processes for field staff. Training & Capacity Building Design and deliver live training sessions for field staff on HR policies, systems, and processes. Conduct refresher trainings to ensure continued compliance and best practices. Onboarding & Offboarding Coordinate onboarding plans for field staff with hiring managers and onboarding leads. Facilitate onboarding sessions for new field team members (statutory forms, HR tools like Keka, Small Improvement, HR benefits). Coordinate with NO P&C team for offboarding activities, including exit interviews, clearance, and final settlements. Improve onboarding and offboarding workflows for field teams by building checklists, documentation templates, and tracking dashboards, enabling consistency and scalability as hiring volumes increase. Coordination & Collaboration Collaborate with state team managers to ensure HR support aligns with operational needs. Maintain regular communication with the National Office for alignment, updates, and issue resolution. Support HR data collection and reporting for the field teams. Bachelor s degree in Human Resources, Business Administration, or related field Minimum 5 years of experience in HR, preferably with field-based teams or in the development sector Strong skills in conflict resolution, problem-solving, and process improvement Experience in delivering training and facilitating group sessions Proficiency in English, Telugu and Hindi is a must Proficient in HR tools (e.g., Keka, Small Improvement) and Microsoft Excel High attention to detail and process adherence Strong coordination and communication skills across internal and external stakeholders Ability to manage multiple time-sensitive processes simultaneously, and with a commitment to timely execution Comfort working in a dynamic, fast-paced environment and adapting to changing priorities Ability to handle sensitive employee data and compliance requirements with professionalism and integrity Strong problem-solving skills and the ability to make informed decisions based on data and HR best practices Disclaimer: The job description provided above is a general outline of the typical responsibilities and requirements for the role. It may be modified or expanded based on the specific needs and structure of the organization. Position Location This role is based at Vijayawada, Andhra Pradesh, India.

Substation Electrical Field Quality Control Engineer - Hartek Group | Making Your Future Powerful Substation Electrical Field Quality Control Engineer Substation Electrical Field Quality Control Engineer B.E./B-Tech in Electrical Engineering About Hartek Group- Hartek Group is a leading Engineering, Procurement, and Construction (EPC) company at the forefront of Indias energy transition. We are proud to be a six-time Great Place to Work certified organization, committed to building a sustainable and powerful future. Our impact spans the entire power sector, from connecting over 10 GW of solar power to the national grid and executing more than 350 high-voltage substation projects, to manufacturing the advanced power distribution solutions essential for a smart and reliable grid. Join our team of professionals and help us in our mission of "Making the Future Powerful." Key Skills Substation Quality Engineer Electrical Testing & Commissioning Engineer QA/QC Electrical Engineer High Voltage Substation Engineer Electrical Inspection Engineer Power Systems QA/QC Specialist Electrical Project Quality Coordinator Substation Commissioning Specialist About the Role This role is critical in ensuring that substation projects meet technical standards and are delivered safely and reliably. Key Responsibilites Inspection & Testing Conduct inspections on receipt of material, handling & storage, pre-erection & erection, pre-commissioning & commissioning of electrical installations: transformers, switchgear, HT Bus bar, AL busbar tubes, HT Isolators, SF6 breaker, wave trap, C & R panel, 11/33 kv HT switchboard, Cable tray, HT/LT cables, D.C. Battery, Battery Charger & DCDB, GIS/AIS, SCADA panels, RMUs, CT/PT/CVT, surge arresters, HT/LT/PLCC panel, Illuminations & structure erections. Expertise in verifying cable laying, busbar connections, earthing systems, and control cabling Perform, review and document tests: megger, continuity, torque checks, termination inspections, IR value, ratio test, polarity test, vector group test, tan-delta, SFRA test, review checklists related to all equipment testing and commissioning. Basic knowledge of construction quality control related to civil and structure works Quality Assurance Review and implement Inspection & Test Plans (ITPs) Prepare inspection requests (IRs) and coordinate with clients/consultants Identify non-conformances (NCRs), assist in root cause analysis, prepare, review and verify corrective actions Good experience of Commissioning Support Assist in pre-commissioning and commissioning of substation equipment Support energization activities and system health checks Documentation & Reporting Maintain QC records: checklists, punch lists, redline drawings, traceability logs Prepare daily QA/QC reports and final quality dossiers for handover Compliance & Safety Ensure work aligns with approved method statements and drawings Adhere to safety protocols during inspections and testing Desired Attributes Strong organizational and time-management skills Excellent communication and conflict-resolution abilities High integrity and decision-making capability Proactive in identifying best practices and driving improvements Handled multiple substation construction projects as field quality coordinator Good skill of implementing quality tools At Hartek, our strength comes from our people. We are dedicated to building a truly inclusive workplace that brings together talented individuals from all backgrounds, cultures, and walks of life. Our commitment is to provide a supportive and fair environment where everyone has an equal opportunity to grow, contribute, and succeed. We believe that embracing our differences makes us a stronger, more innovative, and more responsible company. Choose a file/drag & drop it here PDF,DOC,DOCX up to 10MB Thank you for applying! We have received your application and appreciate your interest in joining the Hartek team. Our team will review it, and if youre a good fit, we will reach out soon.

Single point of Accountability for areas which include but are not limited to individual talent development advisory, annual compensation review, performance management, employee engagement, annual talent management review , bi-annual promotion cycle, conflict resolution, and other policy interpretation and consultation. Coach and challenge People Leaders on a variety of people-related situations and programs like performance management, conflict resolution, talent development, annual review support, etc. Coaches & develops strong, empathetic leaders to ensure people leaders have the attributes aligned to Visa s Leadership Principles, facilitates coaching and training as needed Lead efforts with People Leaders to facilitate effective management of teams and resolve issues that may arise in the workplace between employees and managers. Provide detailed analytics and interpretation of data to drive informed business decisions in the areas of accountability, ensure operational excellence in reporting and data management in the areas of accountability. Respond to inquiries and provide overall cross functional support as needed, partner with COEs and the business to design and deliver best in class People initiatives in the areas of accountability Reporting to the People Advisor lead for the respective client group, the incumbent will play a key role on elevating the people leader experience Provide support for regulatory legislative reporting and processes required in the HR domain for the respective market supported, where applicable 8 years of work experience with a bachelor s degree Strong Communication Clear and concise verbal and written skills Hands on approach willing to roll up sleeves to deliver results Manage stakeholders in a matri

Goodrich Gasket Pvt Ltd(Flosil) is looking for IT-Manager to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.

Identify the work requirements (breaking down traditional role focus into tasks and skills). Understanding the full Workforce Ecosystem (internal and external workforce solutions). Ability to apply build, buy, borrow, bot and base framework to determine a fit for purpose and compliant workforce strategy. Analyze and understand workforce data internally and external market data to identify trends, gaps and opportunities for workforce/ talent optimization. Provide regular reports/ updates on trends and insights to relevant stakeholders. Apply available data and insights to support and underpin workforce strategy advise. Determine the final work type classification, as per the Novartis External Workforce Management policy. Compliance and risk management understand Global and country policies, tax and labor law. Coordinate with source data/ systems owners to ensure and/ or improve first time right data entry. Training and upskilling Coordinate with training professionals to identify and deploy the workforce advisory curriculum. Essential Requirements: Bachelor s degree in HR, Business administration or related fields. Experience as a talent advisor, HR generalist, Global process coordinator/ manager or similar. Familiarity with HR/ workforce software and systems, particularly those related to talent management, workforce planning, and performance evaluation. Strong analytical skills with the ability to interpret data and generate meaningful insights. Excellent interpersonal and communication skills, with the ability to engage, advise and influence stakeholders at all levels. Advanced problem-solving and conflict resolution abilities Professional certifications in the HR domain desirable

US based VoiceCustomer Service HSC Freshers can also apply Shift 5 days working 2 days off (Rotational) US based night rotational shift Salary-26k To 42k Take Home + Huge Incentives* Position: Customer Service Executive Age : 19 to 50 Job description : Resolving customer queries. Providing accurate information to customers. Eligibility Criteria : Descent English communication. Willing to work in Voice customer service process. BPO experience would be an added advantage. HSC Freshers can also apply Salary-26k To 42k Take Home + Huge Incentives* Communication Skills should be Excellent to get hired in Leading BPO Job Location: Mumbai HR SHWETA 9867129206

Experience -5+ years in HR, including 2+ years in a managerial role Job Summary: The HR Manager will oversee recruitment, employee relations, performance management, compliance, training, compensation, and fostering a positive workplace culture, ensuring alignment with organizational goals. Key Responsibilities: 1. Recruitment & Onboarding: Manage end-to-end hiring, onboarding, and ensure a smooth integration for new hires. 2. Employee Relations: Address grievances, promote engagement, and maintain a positive work environment. 3. Performance Management: Implement evaluation processes, coach managers, and support employee growth. 4. Training & Development: Identify training needs and coordinate skill enhancement programs. 5. Compensation & Benefits: Oversee payroll, benefits, and salary reviews to ensure competitiveness. 6. Compliance & Policies: Ensure adherence to labor laws, maintain records, and update HR policies. 7. Workplace Culture: Promote inclusivity, employee engagement, and team-building activities. 8. HR Reporting: Track metrics and prepare reports for management. Qualifications: Education: Bachelors in HR or related field (Masters/HR certification is a plus). Skills: Strong knowledge of HR practices, labor laws, conflict resolution, and proficiency in HR software and MS Office. Other: Excellent communication, problem-solving, and decision-making skills.

Relationship Manager Executive Department: Servicing interested share your resume in whatsapp at 8197362136, HR. Fatiha Are you a motivated individual with a passion for real estate sales? Join our team at Nobroker as an Inside Sales Executive and help revolutionize the way people buy and sell properties !!! • Location : Kaikondrahalli, Bengaluru (Bangalore) • Position Type : Full-time • Salary Range : Up to 4.5 LPA to 5.5 LPA (inclusive of variable components & based on current relevant experience) About Us NoBroker.com, founded in 2014 by Amit, Akhil, and Saurabh, is Indias first Proptech unicorn. It’s a brokerage-free platform that directly connects property owners with tenants and buyers, eliminating the need for middlemen. With over 1 crore customers and 5 lakh new users each month, it’s reshaping the real estate market. The platform handles 55,000 transactions monthly, saving INR 1200 crore in brokerage fees each year. Headquartered in Bengaluru, NoBroker operates in key cities like Mumbai, Delhi, Pune, Chennai, and Hyderabad. Recently, it raised USD 210 million, bringing its valuation to over USD 1 billion. Specific Responsibilities: Act as a Relationship Manager for paid customers, building trust and ensuring long term engagement. Understand customer needs and assist in finding the right tenant or property with tailored solutions. Manage inbound and outbound calls, negotiate with leads, and provide regular updates on account progress. Utilize internal tools and adhere to company guidelines to deliver efficient and highquality service. Go the extra mile to provide exceptional customer service and ensure customer satisfaction. Perks & Value Proposition: Health insurance: Rs 1 lakh per year, fully paid by the company. Promotions: Employees are promoted every 6 months, with outstanding performers eligible for promotions every quarter. Rewards: Monthly recognition and rewards for top performers. Career growth: Employees can become Assistant Managers in as little as 2 years. Team-building activities: Regular team parties and an Annual Day outing for all employees. Employee referral program: Incentives for bringing in new talent. Educational & Skill-Set Qualifiers: Education: Graduation or HSC qualified. Skills: Excellent verbal and written communication, good interpersonal skills, numerical and analytical ability, and strong decision-making skills. Languages: English and Hindi mandatory; Kannada, Tamil, or Marathi preferred. Technical skills: Proficient in MS Office (Excel, Word). Work schedule: Flexible for a day shift (9 hours between 8 AM - 10 PM), and comfortable working 6 days a week, with a weekday off. Why Nobroker? At Nobroker, we believe in empowering our employees to reach their full potential. Join a dynamic team of professionals who are passionate about changing the real estate landscape. Take the next step in your career and apply today !!!

Dear Candidate, Handle collections for the assigned area and achieve collection targets. Ensure customer satisfaction by ensuring quick resolution of customer issues within specified TAT. Build relationships with key clients to ensure timely collections are made and monitor defaulting customers by ensuring regular follow with critical/complex customers to identify reasons for defaulting. Contact person : Janani K - HR WhatsApp Only - 7825852761

Key Responsibilities: Handle inbound and outbound calls from international customers in a professional and timely manner. Provide accurate product/service information, resolve issues, and guide customers through troubleshooting processes. Maintain a high level of customer satisfaction by addressing inquiries, complaints, and requests with empathy and professionalism. Record all customer interactions and actions in the CRM system accurately. Meet and exceed performance metrics such as call resolution time, customer satisfaction, and first-call resolution. Follow-up with customers to ensure issues are fully resolved and offer additional assistance if needed. Collaborate with team members and cross-functional teams to provide solutions for complex customer queries. Ensure all company policies and procedures are followed during customer interactions. Maintain a positive and friendly attitude during all interactions to foster customer loyalty and trust. Assist in customer retention by identifying opportunities to up-sell or cross-sell products/services as appropriate.

We are hiring for a US Travel Process within a captive unit. We are seeking individuals who are passionate about customer service and have excellent communication skills. Both freshers and experienced candidates from the travel or customer service domain can apply for this exciting opportunity. Roles & Responsibilities Provide high-quality customer support for a US travel process . Assist customers with travel-related inquiries, bookings, and other service needs. Ensure a professional and positive customer experience on every interaction. Required Candidate Profile Experience: Both freshers and experienced professionals from the travel or customer service domain can apply. Education: Graduates and undergraduates are eligible. Skills: Excellent communication skills are mandatory. Additional Information Salary: Up to ?38k per month. Transport: Both-side cabs are provided. Perks & Benefits: The role includes incentives . How to Apply To apply, contact Rahul at 9315793078 .