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2.0 - 6.0 years

0 Lacs

pune, maharashtra

On-site

At SiteMinder, we believe that the individual contributions of our employees are crucial to driving our success. That's why we prioritize hiring and fostering diverse teams that embrace and respect a variety of voices, identities, backgrounds, experiences, and perspectives. Our inclusive culture empowers our employees to bring their authentic selves to work and take pride in doing so. It is through our differences that we continue to innovate and revolutionize the way we serve our customers. We are passionate about technology but understand that simplicity is key for hoteliers. Since 2006, we have been dedicated to enhancing our cutting-edge hotel commerce platform to assist accommodation owners in efficiently attracting and booking more guests online. Our platform has catered to a wide range of properties, from boutique hotels to large chains, facilitating bookings for various types of accommodations such as igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and more. Currently, we stand as the world's leading open hotel commerce platform, supporting 47,000 hotels across 150 countries, with over 125 million reservations processed annually through SiteMinder's technology. The Transaction Solutions Analyst (GDS) role at SiteMinder serves as an escalation specialist for Partner Support Services and a subject matter expert for our GDS customers. The primary objectives include providing Level-2 solutions for Partner-related cases and delivering effective technical support, implementation, and training to our Global Distribution System (GDS) and Meta customers. Qualifications: - Experience in L2 escalations and/or logs - Eagerness to become proficient in GDS Services, including Reservations Management: CRS and META search - Self-motivated to enhance personal knowledge and team expertise - Strong interpersonal skills for customer interaction and conflict resolution - Proven ability to work autonomously within an SLA or KPI-driven environment Key Responsibilities: - Demonstrate exceptional service levels as a Partner Solutions Consultant, ensuring team objectives and SLAs are met - Provide Level 2 technical support for all SiteMinder products and services, focusing on Partner Support - Manage support cases efficiently, adhering to SiteMinder's SOPs and service level agreements - Continuously enhance technical knowledge and troubleshooting skills to address complex issues in a customer-friendly manner - Act as a GDS subject matter expert, possessing comprehensive understanding of the technology and tools utilized - Coordinate GDS deployments and training, manage customer expectations, and meet KPIs - Adhere to SiteMinder's best practices, especially in escalating security concerns Our Benefits: - Mental health and well-being initiatives - Generous parental leave policy - Hybrid work model flexibility - Paid birthday, study, and volunteering leave - Sponsored social clubs, team events, and celebrations - Employee Resource Groups (ERG) for networking and engagement - Personal growth opportunities through training programs If this role resonates with you, we invite you to join our team! Please submit your resume, and our Talent Acquisition team will reach out to you. We encourage applicants from underrepresented groups to apply and kindly request that you share your preferred pronouns and any interview accommodations needed.,

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3.0 - 7.0 years

0 Lacs

hyderabad, telangana

On-site

The SME-CHD & Troubleshooting role is crucial for maintaining efficient operations within the ISV and Hi-Tech domains. As a candidate, you will be working in a hybrid work model with day shifts, utilizing your English communication skills to troubleshoot and resolve complex technical issues. Your proactive problem-solving approach and dedication to enhancing system efficiency will be essential in this role. Your responsibilities will include auditing and evaluating agent/associate performance based on predefined parameters, ensuring an unbiased assessment. You will need to analyze each transaction and provide DPO (Defects per Opportunity) or DPU (Defects per Unit) scores to the agent/associate. Additionally, mentoring and counseling associates on areas of improvement, resolving conflicts from a QA perspective, and assisting others in achieving results will be part of your daily tasks. Collaborating with associates to improve their performance, minimize errors, identifying additional training needs for low performers, and conducting QA awareness sessions for new joiners will also be your responsibilities. Depending on volumes and business requirements, this position may involve up to 80% phone time. If you have excellent communication skills, attention to detail, an analytical mindset, and a passion for assisting others in reaching their full potential, this role will provide you with an opportunity to make a significant impact within the organization.,

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2.0 - 6.0 years

0 Lacs

pune, maharashtra

On-site

At SiteMinder, we believe that the individual contributions of our employees are crucial to our success. We value and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences, and perspectives. Our inclusive culture allows employees to bring their unique selves to work and take pride in doing so. It is through our differences that we continue to revolutionize the way we serve our customers. Together, we are stronger! We are a team of technology enthusiasts who understand that simplicity is key for hoteliers. Since 2006, we have been dedicated to innovating our world-leading hotel commerce platform to help accommodation owners attract and book more guests online in a quick and straightforward manner. Our platform has assisted a wide range of properties, from boutique hotels to large chains, allowing travelers to book various types of accommodations worldwide. Today, SiteMinder is the global leader in open hotel commerce, supporting 47,000 hotels in 150 countries, with over 125 million reservations processed annually through our technology. About the Customer Solutions Consultant Role: As a Customer Solutions Consultant at SiteMinder, you will play a critical role in providing technical assistance and guidance to our customers and partners across the region. Your expertise and insights are essential in upholding the SiteMinder brand and enhancing opportunities for customers to effectively integrate our products and services. Key Responsibilities: - Provide technical support for all SiteMinder products and services to internal and external customers, focusing primarily on the Mandarin-speaking APAC region. - Build strong customer relationships by delivering exceptional technical support and advice via phone, chat, and other communication channels. - Identify customer support needs and configuration requirements, manage customer expectations, and resolve issues in alignment with internal KPIs. - Ensure timely resolution of all cases following company SLAs and personal KPIs. - Serve as a technical authority, pinpointing issues, and effectively communicating requirements internally. - Act as an escalation point for frontline colleagues, guiding them towards solutions or personally resolving customer issues. Requirements: - Excellent customer service and IT technical skills. - Proficiency in English communication, both written and verbal. - Strong analytical capabilities to quickly identify and resolve problems. - Ability to navigate multiple technical platforms in a fast-paced, KPI-driven environment. - Proficiency in diagnosing and troubleshooting web browser and connectivity issues. - Effective in customer interaction, conflict resolution, and stakeholder management. - Desirable: Previous experience in a high-volume contact center providing technical customer support. - Desirable: Prior experience in the hospitality industry in a technical or guest-facing role. Our Perks & Benefits: - Hybrid working model (combination of in-office and remote work). - Mental health and well-being initiatives. - Generous parental leave policy, including secondary caregivers. - Paid birthday, study, and volunteering leave annually. - Sponsored social clubs, team events, and celebrations. - Employee Resource Groups (ERG) for networking and engagement. - Personal growth investment through training opportunities. If this job description resonates with you, we invite you to join our team! Please submit your resume, and our Talent Acquisition team will reach out to you. Kindly share your pronouns and any interview process adjustments you may require. We encourage applications from individuals belonging to underrepresented groups.,

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7.0 - 11.0 years

0 Lacs

delhi

On-site

As a Medical Superintendent, you are responsible for overseeing patient clinical care, maintaining quality assurance, developing policies, ensuring compliance, and fostering a culture of continuous improvement in clinical outcomes. Your role involves a combination of clinical oversight and delivering exceptional healthcare services while driving clinical excellence. You will lead and foster a collaborative, excellence-driven multidisciplinary clinical team. Working closely with specified resources in the management team, you will ensure the identification, clinical review, and recommendations for hiring new doctors. Additionally, you will oversee medical practitioners to ensure adherence to best practices and industry standards. Your input will be crucial in establishing new clinical departments and services, developing duty rosters for all departments, and ensuring adequate staffing levels. In the realm of clinical strategy and operations leadership, you will be responsible for developing and updating SOPs for medical procedures and treatments, ensuring compliance with healthcare regulations and standards, and overseeing the day-to-day medical operations of the hospital. Engaging with external medical professionals and institutions for collaborative opportunities will also be part of your responsibilities. You will develop and implement strategies to optimize patient care while managing costs effectively, monitor key performance indicators related to clinical outcomes and patient satisfaction, and collaborate with department heads to streamline workflows and enhance clinical outcomes. Standardizing care protocols across various hospitals in groups and reducing variation in clinical deliveries will be a key focus area. Team management and development will involve ensuring appropriate clinical training for staff, supervising, advising, and counseling medical staff, and promoting a collaborative and positive work environment with clinical teams. Addressing conflicts or issues relating to consultants, technicians, and nurses to ensure high-quality patient care and ensuring ongoing professional development in line with the latest medical advancements are crucial aspects of this role. You will spearhead the implementation of clinical Health Information Systems (HIS) and ensure accurate periodic reporting of clinical key performance indicators. Using technology to improve productivity, automate routine tasks, streamline workflow, and reduce turnaround time across clinical operations will be essential. Innovating processes and using technology to enhance evidence-based clinical care will also be part of your responsibilities. Developing and implementing quality improvement initiatives to enhance patient outcomes and satisfaction, achieving and maintaining accreditation from relevant regulatory bodies, and fostering a culture of continuous improvement are key components of the role. Managing budgets for medical services, including developing annual operating budgets, monitoring performance, identifying variances, and ensuring compliance with budgetary guidelines and financial regulations, will also be part of your responsibilities.,

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4.0 - 8.0 years

0 Lacs

karnataka

On-site

Global Technology Solutions (GTS) at ResMed is dedicated to creating innovative, scalable, and secure platforms and services for patients, providers, and people across ResMed. The primary goal of GTS is to accelerate well-being and growth by transforming the core, enabling patient, people, and partner outcomes, and building future-ready operations. The strategy of GTS focuses on aligning goals and promoting collaboration across all organizational areas. This includes fostering shared ownership, developing flexible platforms that can easily scale to meet global demands, and implementing global standards for key processes to ensure efficiency and consistency. The Global Technology Solutions (GTS) Team is seeking a seasoned and strategic Business Analyst (Marketing) to define and lead the continuous improvement of the marketing environment within the healthcare sector. This critical position entails managing the comprehensive analysis, integration, and scalability of key marketing solutions, including CMS, PIM, CRM, MAP, Enterprise Search, DAM, and CDP. The Business Analyst will ensure these systems work harmoniously to facilitate impactful marketing campaigns, enhance customer engagement, and align with business goals while adhering to strict healthcare regulations. The ideal candidate will possess deep technical expertise in marketing platforms and integration methods, coupled with a thorough understanding of marketing principles and the specific requirements of the healthcare industry. You should be a strategic visionary with exceptional analytical and problem-solving skills, capable of translating business needs into reliable and scalable solutions. Moreover, superior communication and collaboration skills are essential to effectively engage with cross-functional teams and stakeholders. **Responsibilities:** - Design and maintain comprehensive analysis for the marketing environment, ensuring scalability, security, and integration across all applications. - Develop and document analytical blueprints, standards, and best practices for marketing deployments. - Evaluate and recommend new marketing technologies and solutions that align with business requirements and analytical standards. - Ensure compliance with relevant healthcare regulations (e.g., GDPR, HIPAA where applicable) in the analysis and architecture of marketing solutions. - Lead the design and implementation of seamless integrations among primary marketing applications such as CMS, PIM, Enterprise Search, CRM, MAP, DAM, and CDP. - Establish data flows and integration methods to uphold data consistency and accuracy across the marketing stack. - Collaborate with IT and data teams to create robust and scalable integration solutions. - Define and enforce governance policies and standards for the usage and management of marketing platforms. - Monitor the health and performance of the marketing ecosystem, identifying and resolving potential analytical bottlenecks or issues. - Mediate and resolve technical conflicts within and between teams, fostering a positive working environment. - Conduct technical training sessions and workshops for team members and stakeholders on MarTech architecture and integration aspects. - Facilitate effective technical collaboration and communication within highly cross-functional teams, ensuring seamless integration of diverse skills and perspectives. **Qualifications And Experience:** **Required:** - Bachelor's degree in Computer Science, Information Technology, or a related field. A Master's degree is a plus. - Minimum of 4 years of experience in designing and implementing enterprise-level marketing technology solutions. - Deep architectural understanding and hands-on experience with MarTech platforms (CMS, PIM, CRM, MAP, DAM, CDP). - Strong understanding of integration patterns, API architectures, and data integration tools and technologies. - Excellent analytical and problem-solving skills with a focus on designing robust and scalable technical solutions. - Strong communication, presentation, and interpersonal skills to convey complex technical concepts effectively. - Proven ability to provide technical leadership and guidance to development teams and vendors. - Familiarity with cloud platforms (e.g., AWS) and their MarTech service offerings is beneficial. - Experience with data modeling, data warehousing, and data analytics concepts. **Preferred:** - Experience in the healthcare industry with a strong understanding of healthcare data security and compliance requirements. Joining ResMed means more than accepting a job; it's embracing a career that is challenging, supportive, and inspiring. Our culture, driven by excellence, encourages individual expression in the workplace and thrives on innovative ideas. If you are looking for a diverse and inclusive workplace that fosters creativity and personal growth, apply now! We are committed to responding to every applicant.,

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5.0 - 9.0 years

0 Lacs

chennai, tamil nadu

On-site

As the HR Manager at our company, you will be responsible for leading and managing the recruitment process from start to finish. Your role will involve developing and implementing HR policies and procedures, ensuring compliance with labor laws and regulations, and overseeing employee relations to maintain a healthy work environment. In addition, you will be tasked with conducting training and development programs for employees, managing performance appraisals, and resolving conflicts as they arise. Your expertise in these areas will be crucial to the success of our team and the overall efficiency of our operations. Our company specializes in helping customers understand their energy costs and analyzing data to achieve high-cost savings. We offer a range of services, including consulting, SaaS solutions, BEMS, and energy performance contracts with end-to-end visibility. Join us in our mission to provide innovative energy solutions and make a positive impact in the industry.,

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8.0 - 12.0 years

0 Lacs

nashik, maharashtra

On-site

The Plant Human Resources Specialist role involves reporting to the Plant Human Resources Specialist in India Operations, while being based at the local site. Your responsibilities will revolve around delivering, coordinating, and implementing various local administrative HR tasks. You will act as the front-line support for executing essential local HR activities such as associate talent acquisition, contingent worker management, learning initiatives, time & attendance tracking, and handling employee & labor relations matters. Your core responsibilities will include managing contract labor by overseeing recruitment, onboarding, and supervision of contract workers, ensuring compliance with relevant labor laws and regulations, monitoring performance, and adherence to company policies and safety regulations. You will also be responsible for ensuring compliance with local labor laws, staying updated with Indian labor laws specific to the manufacturing industry, and ensuring organizational policies and procedures align with labor laws, including minimum wages, working hours, and safety regulations. Employee relations will be a crucial aspect of your role, involving handling grievances, disputes, and complaints promptly and fairly, promoting a positive work environment through open communication and conflict resolution. Conflict resolution tasks will require you to manage investigations into employee claims, communicate findings to relevant stakeholders, resolve discipline issues, manage appeals processes, and document all related materials and decisions. Maintaining accurate records of labor relations activities and agreements, preparing reports for management and regulatory authorities, providing documentation for audit purposes, supporting local learning initiatives, and managing operational excellence by deploying necessary services at the local level will also be part of your responsibilities. Furthermore, you will be required to support end-to-end associate recruitment processes, manage time and attendance activities, drive employee engagement activities, and collaborate with other functions within the plant to ensure smooth operations. As a qualified candidate, you should possess a University Degree or equivalent experience in a related field, along with 8 to 10 years of work experience as an HR Generalist in the food and beverage/pharma/FMCG industry. Experience in a manufacturing/plants HR role would be advantageous. Proficiency in HR policies, practices, procedures, and labor laws, as well as fluency in spoken and written English, Hindi, and Marathi, are essential requirements for this role. Desirable qualifications include experience working with HR systems such as Workday. Required behaviors and skills for this position include establishing collaboration with various HR stakeholders, attention to detail in executing routine and complex HR processes, delivering high-quality HR support consistently, working independently with minimal supervision, service-oriented mindset, strong communication and interpersonal skills, adaptability, integrity, proficiency in technology and Microsoft Office, and effective verbal and written communication abilities. Key Skills: plant hr, hr generalist, labor law, recruitment, human resources, conflict resolution, employee relations, operational excellence,

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5.0 - 9.0 years

0 Lacs

faridabad, haryana

On-site

As an Automation Engineer, you will be responsible for developing and implementing automated tests for various software applications. You should have experience with test automation tools such as Selenium, Playwright, and Appium. Additionally, a strong understanding of test frameworks in languages like Java, Python, or JavaScript is required. Familiarity with CI/CD tools like Jenkins, GitHub Actions, and GitLab CI will be beneficial for this role. Your expertise in test architecture including API testing, UI testing, and load testing will be essential in ensuring the quality of our products. In the realm of manual testing, you should possess a strong grasp of test case design techniques, exploratory testing, and defect tracking. Experience with test management tools like Zephyr and Xray will be valuable in your day-to-day tasks. Your proficiency in Agile/Scrum methodologies is crucial as you will be involved in defining QA KPIs, ensuring metric-driven reporting, release planning, and risk-based testing. Prioritizing and allocating testing resources effectively will be a key aspect of your role. Having strong leadership and team-building abilities is essential for this position. You should be able to communicate effectively with cross-functional teams, resolve conflicts, and manage stakeholders efficiently. Moreover, your capability to mentor and upskill junior QA engineers will contribute to the overall growth of the team. While not mandatory, possessing ISTQB/Test Architect certifications would be considered a plus for this role.,

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3.0 - 7.0 years

0 Lacs

uttar pradesh

On-site

As a Floor Manager at NavBharat Niwas, a trusted real estate company based in Noida, Uttar Pradesh, your primary responsibility will be to oversee daily operations and manage staff at the site in Dadri. Your role will involve ensuring that the floor is running efficiently and effectively by monitoring inventory, coordinating with various departments, addressing customer inquiries, and maintaining a clean and organized workspace. Your strong leadership and team management skills will be crucial in guiding the staff towards providing transparent, reliable, and affordable real estate solutions to our clients. In addition to day-to-day responsibilities, you will be required to prepare reports, evaluate staff performance, and implement policies and procedures aimed at improving service quality. Your excellent communication and interpersonal abilities will play a key role in fostering a positive work environment and addressing any conflicts or issues that may arise. The ability to work in a fast-paced environment, handle multiple tasks simultaneously, and solve problems efficiently will be essential in excelling in this role. Ideally, you should possess a Bachelor's degree in Business Administration or a related field. Previous experience in inventory management, operational efficiency, and retail or service industry management will be considered a definite plus. By joining our team at NavBharat Niwas, you will have the opportunity to contribute to the growth and success of our luxury properties and smart city residential plots, all while ensuring that our properties continue to promise high growth potential for our clients.,

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2.0 - 6.0 years

0 Lacs

hyderabad, telangana

On-site

You will play a vital role in the development and execution of business strategies for the hotel that are in line with Radisson's overall mission, vision, values, and strategies. Collaborating with the Executive Chef, you will oversee the management to achieve financial and guest satisfaction objectives. Your responsibilities include ensuring the quality and consistency of menu items by conducting food inventory, placing orders, and conducting food tastings. You will maintain menu recipes, oversee kitchen staff in food preparation, and ensure product consistency through inspections. Additionally, you will coordinate service between restaurant and banquet operations. As a key player in kitchen operations, you will monitor the appearance of kitchen staff, complete assigned projects efficiently, and uphold sanitation practices to meet food safety guidelines. Working closely with the Executive Chef, you will support food and beverage outlets, manage outlets as needed, and assist in training kitchen staff. Your role extends to planning and preparing for banquet and off-site events, managing food delivery, staffing, and setup for catered events. By embodying the "Yes I Can!" experience, you will strive to achieve 100% guest satisfaction through genuine hospitality, exceeding guest expectations, and providing necessary training and resources to employees. It is crucial to adhere to hotel policies and procedures, keep managers informed of significant matters, and perform duties efficiently. Maintaining positive relationships with colleagues, promoting a cooperative environment, projecting a favorable image of the hotel, and complying with brand rules and regulations are essential aspects of this role. To excel in this position, you should have a minimum of two years of experience as a Sous Chef, excellent multitasking skills, knowledge of menu development, both international and domestic dishes, basic computer skills, conflict resolution abilities, and a culinary degree or training.,

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3.0 - 7.0 years

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dindigul, tamil nadu

On-site

You will be joining Original Vasavi Jewellery Mart (OVJ) as a Branch Manager based in Dindigul. OVJ, a cherished establishment since 1942, specializes in heritage-inspired traditional jewellery and contemporary collections, serving as a premier wedding shopping destination in Dindigul. With our commitment to artistry and quality, OVJ boasts a magnificent 20,000 sq.ft showroom in Dindigul, along with branches in Oddanchatram and Coimbatore. As the Branch Manager, your primary responsibility will encompass overseeing day-to-day operations, managing staff, ensuring customer satisfaction, and maintaining inventory levels. You will be expected to handle financial reporting, implement effective sales strategies, and drive the execution of marketing initiatives. To excel in this role, you should possess strong leadership skills, adept team management capabilities, and effective communication prowess. Previous experience in retail management and customer service is crucial, along with a solid understanding of financial acumen encompassing budgeting, financial reporting, and sales strategy development. Proficiency in inventory management and quality control is essential, in addition to possessing problem-solving skills and conflict resolution abilities. Knowledge of jewellery products and industry trends would be advantageous, while a Bachelor's degree in Business Administration or a related field is preferred. Join OVJ in its legacy of excellence and superior customer satisfaction, and be part of a dynamic team dedicated to upholding the highest standards of quality and service.,

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1.0 - 5.0 years

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kozhikode, kerala

On-site

You will be joining Taxscan Media, an online news portal that focuses on reporting news, articles, judgments, circulars, orders, and notifications related to Taxation Laws in India. The mission of Taxscan is to simplify tax laws and educate individuals about their rights and responsibilities concerning tax matters to facilitate their engagement in nation-building initiatives. The company is driven by a team of young professionals who have transitioned into legal journalism, providing valuable resources for legal professionals, such as lawyers, CAs, CSs, tax practitioners, law students, and more. Taxscan values reader feedback and suggestions to continually improve its services. As a Customer Relations Executive based in Kozhikode, you will be responsible for managing client relations, ensuring customer satisfaction, and delivering outstanding customer service. Your daily responsibilities will involve engaging with clients, addressing their requirements, and nurturing a positive rapport with them. To excel in this role, you should possess strong interpersonal and communication skills. Proficiency in client relations, customer satisfaction, and customer service is essential. You should demonstrate excellent problem-solving abilities and conflict resolution skills. The capacity to work both independently and collaboratively as part of a team is crucial. Prior experience in the taxation or legal industry would be advantageous. A Bachelor's degree in Business Administration, Communications, or a related field is preferred for this position.,

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10.0 - 15.0 years

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pune, maharashtra

On-site

Symbiosis International (Deemed University) (SIU) invites applications for the position of Vice Principal at their Pune campus. As a leading multidisciplinary university established in 1971, SIU offers a vibrant, multicultural learning environment with a comprehensive range of programs across various fields including Law, Management, Computer Studies, Health Sciences, Media & Communication, Humanities & Social Sciences, Engineering, and Architecture & Design. With campuses across India and in Dubai, SIU is recognized with Category-I status by UGC and an A++ grade by NAAC. The university values innovation, global collaboration, and consistently excels in national and international rankings. As the Vice Principal, you will support the Principal in providing academic leadership, managing school operations, and ensuring a safe, engaging, and inclusive learning environment at SIU. Your role will involve supervising staff, implementing curriculum, and maintaining discipline in alignment with the school's vision and policies. You will play a crucial role in developing and implementing academic plans, supervising teaching staff, monitoring student performance, and coordinating school activities and events. Key Responsibilities: - Assist in developing and implementing academic plans and school policies. - Supervise teaching staff and ensure quality instructional delivery. - Monitor student performance, discipline, and well-being. - Coordinate school activities, events, and parent communication. - Ensure compliance with education regulations and standards. - Step in as Acting Principal when required. Qualifications & Skills: - Masters degree in Education or related field (preferred). - 10-15 years of teaching/administrative experience. - Strong leadership, communication, and organizational skills. - Ability to handle conflict resolution and decision-making effectively. If you are interested in this exciting opportunity at SIU, please share your profiles at srexechr1@symbiosis.ac.in.,

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0.0 - 3.0 years

0 Lacs

karnataka

On-site

At PowerSchool, we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all possible, and a career with us means you're joining a successful team committed to engaging, empowering, and improving the K-12 education experience everywhere. Our Finance team is a passionate, high-performing group committed to supporting PowerSchool operations through accurate and timely financial transaction management. The team provides critical business guidance on a broad range of accounting, reporting, and analytical projects, ensuring the integrity of financial data. **Responsibilities** **Description** Essential duties and responsibilities include the following. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. - Plan, analyze, and collect on past due accounts while adhering to the Accounts Receivable policies and processes. - Accountable for reducing delinquency of assigned accounts. - Establish and maintain effective and cooperative working relationships with customers and internal stakeholders. - Provide excellent customer service via incoming and outgoing phone/email communications. - Research, resolve, and respond to issues identified from customers and internal stakeholders in a timely manner. - Address questions, complaints, or suggestions. - Monitor and resolve financial discrepancies. - Update and review all accounts to keep detailed notes and records of all communications and actions up to date. - Inform upper management and leaders when legal action is needed. - Follow up on legal matters and update records. - Utilize dynamic decision-making and impeccable judgment to ensure business compliance and customer retention. - Identify process improvement opportunities in the collection process. - Participate in team meetings. - Perform other assigned tasks and duties necessary to support the Accounts Receivable Department. **Qualifications** **Minimum Qualifications** - 1 year or less of relevant and related work experience. - Associates degree or equivalent, or equivalent years of relevant work experience. **Preferred Qualifications** - High school diploma or equivalent; bachelor's degree in finance, business, or related field preferred. - 1-3 years prior experience as an A/R Associate or in a related field in a business-to-business commercial role. - Experience with Salesforce and/or NetSuite preferred. - Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel); working knowledge of databases, or financial software. - Ability to prioritize and manage multiple tasks at the same time. - Self-motivated and self-directed; able to work without supervision. - Excellent customer service and conflict resolution skills. - Strong oral and written communication skills. - Ability to identify and resolve complex problems requiring changes in priorities and workflow, or partnering with other business units. **EEO Commitment**,

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2.0 - 6.0 years

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erode, tamil nadu

On-site

As an Account Manager at SUDHAN YARNS based in Erode, Tamil Nadu, your primary responsibility will be to oversee client accounts, build and nurture relationships with both new and existing clients, and ensure their utmost satisfaction. You will play a crucial role in the day-to-day operations by creating and delivering compelling sales presentations, engaging in contract negotiations, addressing client concerns effectively, and collaborating closely with the production team to fulfill client requirements. Your role will also entail staying abreast of market dynamics to pinpoint potential business prospects and devising strategies to enhance our clientele. To excel in this position, you must possess adept client management, customer relationship, and contract negotiation skills. Your proficiency in delivering impactful sales presentations and your strong communication abilities will be pivotal in fostering lasting client connections. The role demands strong problem-solving capabilities, effective conflict resolution skills, and impeccable time management. Being able to gauge market trends accurately and formulate strategic business approaches is essential. The ideal candidate will hold a Bachelor's degree in Business Administration, Marketing, or a related field, coupled with at least 2 years of hands-on experience in account management or a relevant domain within the textiles industry. Proficiency in utilizing CRM software and other pertinent tools is highly valued. Fluency in English and Tamil languages is preferred for effective communication in this role.,

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2.0 - 6.0 years

0 Lacs

siliguri, west bengal

On-site

Job Description: You will be responsible for fulfilling the duties and responsibilities outlined in the job description. Your role will involve tasks related to the specified category. The position is open to all genders. The ideal candidate should possess the required qualification for this role. This is a full-time position. The job type is specified as per the requirements of the role. The annual salary range for this position is competitive and will be based on your skills and experience. As a candidate, you should have the required skills mentioned in the job description. Your role will involve tasks related to these skills. This role offers an exciting opportunity to contribute to the team and company's success. If you are looking for a challenging role that aligns with your qualifications and skills, this position may be the right fit for you. We are excited to welcome a dedicated individual to join our team and make a positive impact. Additional Information: Any additional information relevant to the job or company will be provided as needed.,

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5.0 - 9.0 years

0 Lacs

delhi

On-site

As a Senior Client Relationship Manager at our company located in Delhi, India, you will play a crucial role in developing and nurturing strong relationships with our clients. Your primary responsibilities will include understanding the unique needs of our clients, ensuring that those needs are met, and maintaining a high level of client satisfaction. You will oversee the client onboarding process, address any client queries or concerns promptly, and collaborate with internal teams to deliver promotional products to clients in a timely manner. To excel in this role, you must possess excellent Client Relationship Management and Account Management skills. Strong communication, negotiation, and conflict resolution abilities are essential. Your expertise in Project Management and Coordination will be key in successfully managing client accounts and identifying opportunities for account growth. Previous experience in Sales and Business Development is highly valued, along with proficient Problem-Solving and Decision-Making capabilities. The ideal candidate will be able to work both independently and collaboratively in a team environment. Experience in the printing and promotions industry would be advantageous. A Bachelor's degree in Business Administration, Marketing, or a related field is required to be considered for this position. If you are a proactive and results-driven professional with a passion for building lasting client relationships, we encourage you to apply for this exciting opportunity as a Senior Client Relationship Manager.,

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1.0 - 5.0 years

0 Lacs

karnataka

On-site

This position, under the general direction of your manager, serves as the identified PowerSchool success manager who provides dynamic account management for the award-winning K-12 software systems. You will be responsible for coordinating all assigned contract renewals, working directly with customers and internal team players to ensure timely and accurate execution. Your role is crucial in impacting retention and renewal rates through proactive account management. As PowerSchool's most valuable asset, you will advocate for our customers, demonstrating personal accountability for results, a willingness to go the extra mile, and a collaborative approach to bring the best to each customer. As a Customer Success Manager within PowerSchool, you will need to be a dynamic and organized self-starter who can work independently while also being part of a team. Essential duties and responsibilities include: - Owning the overall relationship with the customer - Project managing a portfolio of accounts to achieve long-term success, retention, and renewal rates - Accelerating the contract renewal process and ensuring customer satisfaction - Leading discussions around forecasting and customer health with internal stakeholders - Maintaining an accurate forecast of renewals and a dashboard of customer status - Answering, evaluating, and prioritizing incoming telephone & email requests for assistance from accounts in all customer segments - Resolving conflicts and providing solutions to customers in a timely manner - Building relationships with customers to become a trusted advisor, oversee adoption of PowerSchool products and services, and promote best practices - Periodically evaluating big picture themes and patterns, assisting in driving resolution cross-functionally - Collaborating with sales teams to ensure growth attainment and increased footprint - Performing all other duties as assigned Qualifications: - Bachelor's degree or equivalent work experience - 3 years prior experience in renewals, account management, customer success, or sales in a software company, preferably Software as a Service (SaaS) - 1-2 years prior experience in a direct client support role - Strong negotiation and interpersonal skills - Ability to thrive in a fast-paced, ever-changing environment - Articulate communication skills with the ability to drive a phone conversation - Effective prioritization and escalation of customer issues - Proficiency in Microsoft Office suite - Prior Salesforce, CRM, and Gainsight experience preferred - Strong attention to detail and time management - Strong oral and written communication skills - Strong customer service, presentation, and conflict resolution skills - Ability to handle a heavy workload, multiple projects, and frequent interruptions - Success with ambiguity and problem-solving, working across functional lines to advocate and solve client issues - US Eastern time zone shift required This job description provides an overview of the responsibilities and qualifications for the role of a Customer Success Manager at PowerSchool. If you meet the qualifications and are excited about the opportunity to make a positive impact on customer relationships and account management, we encourage you to apply.,

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2.0 - 6.0 years

0 Lacs

kolkata, west bengal

On-site

You are invited to join our team as a Human Resource & Industrial Relation Executive for one of our esteemed clients, a holistic environment infrastructure and services company specializing in water, waste water, effluent & sewage management, and solid waste management. The position is based in Kolkata & rest of West Bengal, offering a salary as per industry standards. As a Human Resource & Industrial Relation Executive, your primary responsibilities will include recruiting staff and contractors for factory sites, facilitating a smooth onboarding process, providing training and coaching to employees, mediating conflicts, conducting administrative duties, performance and wage reviews, policy development and enforcement, report generation, workplace health and safety compliance, workplace investigations, disciplinary procedures, and termination processes. Additionally, you will be leading a team of junior human resource executives and ensuring coordination between departments for streamlined operations and timely production targets delivery. To qualify for this role, you must have a minimum of 2 years of relevant experience, an MBA/PGDM in HR/IR degree, and a Law degree would be preferred. Strong analytical and problem-solving skills, excellent verbal and written communication abilities, attention to detail, quality, and follow-through, interpersonal skills, proficiency in MS Office suite at an advanced level, and exceptional drafting skills are essential. If you meet these requirements and are interested in joining our team, please email your resume to jayeta@suparshrecruitment.com. We look forward to potentially welcoming you on board. Regards, Jayeta Chakraborty Sr. HR Manager Suparsh Recruitment,

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10.0 - 14.0 years

0 Lacs

kochi, kerala

On-site

You will be responsible for overseeing the preparation and cooking process to ensure compliance with health and safety regulations. This includes assigning tasks, training new hires, resolving conflicts, and evaluating performance. Monitoring and ordering supplies to keep the kitchen running smoothly will also be part of your role. Additionally, you will plan menus and determine how food should be presented, as well as handle customer complaints and queries. It will be your responsibility to monitor sanitation practices to ensure that employees follow standards and regulations. You will also evaluate the cost of food and labor, as well as maintain inventory of kitchen supplies and table items. This is a full-time, permanent position with benefits including food provided, health insurance, paid sick time, and Provident Fund. The ideal candidate should have a total of 10 years of work experience. The work location for this role is in person.,

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12.0 - 16.0 years

0 Lacs

karnataka

On-site

As the Employee Relations Director based in India, Bangalore, you will provide expertise in Employee Relations and Performance Management within a centralized function. Your role involves handling complex cases, developing consistent practices, and ensuring fair treatment across clients. Reporting to the Senior Director, Employee Relations APAC & JPKT, you will establish strong relationships with local BPs and Leaders. Your impact will include: - Leading, inspiring, and developing a high-performing Employee Relations team - Conducting end-to-end ER investigations, applying relevant laws and policies - Partnering with internal stakeholders for resolution of high-impact employee escalations - Providing guidance on sensitive employee situations, mental health concerns, and performance management - Tracking, reporting, and analyzing case trends to support decision-making - Collaborating with HRBPs and Legal teams to implement workforce change strategies - Contributing to the creation and implementation of ER-related policies and templates Minimum qualifications include: - Demonstrated ability to conduct thorough ER investigations and report findings logically - 12+ years of HR experience with 6-8 years in Employee Relations or related role - Business-level English proficiency - Strong stakeholder management and conflict resolution skills - Ability to navigate ambiguity and changing environments independently - Experience in performance management and coaching on ER issues Preferred qualifications: - Experience in centralized ER or HR models - Background in high-volume, fast-paced environments, preferably in tech companies - Familiarity with systems like Workday, HR Acuity, Slack, and Google - Ability to influence stakeholders, provide coaching, and improve service delivery You will have 4 direct reports based in India and will play a key role in shaping the future of Employee Relations at Salesforce. Join us to unleash your potential, make a difference with AI, and redefine possibilities for yourself and the world. Apply now and be part of our journey towards delivering amazing customer experiences with the power of Agentforce.,

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12.0 - 16.0 years

0 Lacs

kanchipuram, tamil nadu

On-site

As the Industrial Relations & Investigation Manager, you will play a crucial role in fostering positive labor-management relations, ensuring compliance with labor laws, and leading internal investigations related to employee grievances, misconduct, and policy violations. Your responsibilities include developing and implementing industrial relations strategies that align with organizational goals, managing relationships with trade unions and employee representatives, leading collective bargaining negotiations, and ensuring compliance with local, state, and national labor laws. You will also advise management on labor law implications and best practices, monitor labor relations trends, and recommend proactive measures to maintain a harmonious workplace and mitigate legal risks. In the realm of investigations, you will conduct thorough and impartial investigations into employee complaints, misconduct, and policy violations. It will be your duty to document findings, recommend appropriate disciplinary actions, and collaborate with legal and compliance teams to ensure investigations adhere to the code of conduct. Throughout the investigation process, you must maintain confidentiality and integrity. To excel in this role, you should possess a Master's degree in Human Resources, Industrial Relations, or Law, along with 12+ years of experience in industrial relations and employee investigations. A strong knowledge of Indian labor laws and employment regulations is essential, as well as proven expertise in conflict resolution, negotiation, and mediation. Excellent communication, analytical, and interpersonal skills will be key to your success.,

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2.0 - 6.0 years

0 Lacs

dehradun, uttarakhand

On-site

As an Operations & People Manager at Vortex Studios, you will play a crucial role in ensuring the seamless functioning of our creative studio, which specializes in producing ad films, documentaries, and branded content. Your responsibilities will include owning end-to-end production operations such as shoot planning, timelines, crew allocation, deliverables, and client coordination. You will also be in charge of managing internal workflows, processes, and systems to maintain efficiency without chaos. In this role, you will handle hiring logistics and onboarding processes for freelancers and full-time hires, as well as build a reliable network of crew, vendors, and collaborators across different cities. Additionally, you will be responsible for resolving team conflicts, workload issues, and any last-minute challenges that may arise. Collaboration with department heads to forecast hiring needs and team bandwidth, as well as ensuring clarity on tasks and responsibilities within the team, will be key aspects of your role. To excel in this position, you should possess at least 2 years of experience in production or agency operations, with a track record of managing creatives, clients, and chaos effectively. Experience in handling hiring, onboarding, or team planning in dynamic creative environments is essential. A strong understanding of the production process, from conceptualization to final delivery, is required. Proficiency in using spreadsheets, project management tools, and the ability to navigate tough conversations are also important qualities for this role. At Vortex Studios, we are committed to building a fast-paced and collaborative environment that values storytelling and respects the contributions of every team member. If you are a proactive individual who thinks like a producer and leads with a people-first approach, we encourage you to apply for this role by sending your profile to careers@vortexstudios.in. Join us in our mission to create impactful and compelling content while fostering a culture of excellence and teamwork. Let's work together to build something remarkable.,

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2.0 - 6.0 years

0 Lacs

gujarat

On-site

As an Accountant at Satvam Nutrifoods Limited, you will play a crucial role in the Account Department located at the Factory in Himatnagar. Whether you are a M.Com Fresher or possess 2-3 years of experience, your responsibilities will revolve around managing and supervising all activities during the shift. It will be your duty to ensure compliance with safety and quality standards while coordinating with different departments to uphold production schedules. Resolving operational issues promptly, monitoring and optimizing production processes, as well as training and supporting staff members will also fall under your purview. Additionally, maintaining detailed and accurate shift reports and ensuring proper maintenance of equipment will be essential tasks. Your role will demand a variety of skills to excel. Leadership, team management, problem-solving, time management, conflict resolution, and operational efficiency are crucial competencies needed for this position. Safety compliance, proficiency in Microsoft Office, and inventory management are also vital skills that will contribute to your success in this role. Satvam Nutrifoods Limited is a reputable company in the spices and associated products industry, with a strong commitment to delivering high-quality and authentic products. At our headquarters in Ahmedabad, Gujarat, India, we prioritize purity and customer satisfaction. If you are a candidate residing locally or nearby, your application will be given preference. Join us at Satvam Nutrifoods Limited and be part of a team dedicated to excellence and innovation in the food industry. [Company Website: www.satvam.in],

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3.0 - 7.0 years

0 Lacs

hyderabad, telangana

On-site

As a part of this role, you will be responsible for various key accountabilities and responsibilities related to stakeholder interfaces. Your main focus will be to effectively manage and maintain relationships with stakeholders to ensure smooth communication and collaboration. You will be required to interact with various stakeholders, including internal teams, clients, vendors, and other relevant parties. By engaging with these stakeholders, you will gather requirements, provide updates, address concerns, and facilitate the overall project or task progress. In terms of experience, the ideal candidate should have a proven track record of successfully managing stakeholder relationships in a professional setting. Strong communication, interpersonal, and negotiation skills are essential for this role. The ability to prioritize tasks, handle multiple stakeholders simultaneously, and resolve conflicts diplomatically will be key to your success. As for education, a bachelor's degree in a related field is typically required for this position. Additional certifications or training in stakeholder management, project management, or related areas can be advantageous. Continuous learning and development in stakeholder engagement practices are encouraged to stay updated with the latest trends and best practices in the field.,

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