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5.0 - 9.0 years

25 - 30 Lacs

Thane

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VRB Analytics is looking for Manager to join our dynamic team and embark on a rewarding career journey. Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.

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0.0 - 4.0 years

3 - 7 Lacs

Gurugram

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VCQRU WE SECURE YOU is looking for Human Resource Executive/Manager to join our dynamic team and embark on a rewarding career journey. The Human Resource Executive is responsible for supporting various human resource functions and initiatives within the organization They will assist in recruitment and selection, employee onboarding, benefits administration, employee relations, performance management, and HR compliance The Human Resource Executive plays a critical role in promoting a positive work culture and ensuring the smooth operation of HR processes Key Responsibilities:Assist in the recruitment and selection process, including job postings, resume screening, scheduling interviews, and conducting background checks Coordinate and facilitate new employee onboarding and orientation programs, ensuring a smooth transition for new hires Maintain accurate employee records and HR databases, including personnel files, benefits information, and performance evaluations Support benefits administration, including enrollment, changes, and inquiries related to employee health insurance, retirement plans, and other employee benefits Assist in the implementation and administration of performance management processes, including goal-setting, performance appraisals, and employee development plans Handle employee inquiries and provide guidance on HR policies, procedures, and benefits programs Support employee relations initiatives, including resolving employee complaints, conducting investigations, and assisting with disciplinary actions when necessary Assist in the coordination of training and development programs, including identifying training needs, scheduling sessions, and tracking attendance Stay updated on employment laws, regulations, and HR best practices to ensure compliance and make recommendations for policy updates as needed Support HR projects and initiatives, such as employee engagement programs, diversity and inclusion efforts, and culture-building activities Qualifications and Requirements:Bachelor's degree in human resources, business administration, or a related field Additional HR certifications or coursework is advantageous Proven experience in human resources or related roles, with a strong understanding of HR processes and practices Knowledge of employment laws, regulations, and HR compliance Familiarity with HRIS (Human Resource Information System) and other HR software tools Strong interpersonal and communication skills, with the ability to build rapport and establish effective working relationships with employees at all levels Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines Detail-oriented with a high level of accuracy in handling HR records and data Ability to maintain confidentiality and handle sensitive information with discretion Strong problem-solving and conflict resolution skills, with the ability to address employee concerns and issues effectively Ability to work independently and as part of a team, collaborating with colleagues to achieve HR goals and objectives Proficiency in MS Office applications, particularly Excel, Word, and PowerPoint Continuous learning mindset, staying updated on HR trends, best practices, and industry advancements

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1.0 - 6.0 years

4 - 8 Lacs

Kolkata, Mumbai, New Delhi

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VCQRU WE SECURE YOU is looking for Asst. Manager/Manager (Sales & BD) to join our dynamic team and embark on a rewarding career journey. Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.

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4.0 - 9.0 years

25 - 30 Lacs

Chennai

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Management Level F About Organization: EQ is a leading international provider of shareholder, pension, remediation, and credit technology. With over 5,000 employees across UK, US, India, and Poland, it supports 37 Million people in 120 countries. EQ s purpose is to care for every customer and simplify every transaction, delivered with less of an impact on the environment. EQ vision is to be the leading global share registrar, offering complementary services to its client base. Equiniti is a company that has been built with strong values at the very core of our offering. Dealing with some of the most successful companies and government agencies, excellence, integrity, professionalism, partnership, commercial and innovation are therefore at the heart of everything we do. Role Summary At least 4 Years of Agile experience and in Scrum Master role Experience of working with cross-functional software development teams in a scrum environment. Proven analytical and problem-solving skills, delivering complex change. Excellent written/verbal communication and conflict resolution skills. Experience of liaising between business and technical departments. A keen eye for detail and the ability to manage conflicting priorities and competing for resources. Knowledge of/experience in working with different software delivery models. Proven ability to pull together individuals of varying technical and business abilities with different goals and facilitate productive discussion and action. Experience using JIRA or similar technologies. Certified in Scrum. Experience in the financial sector would be preferable. Core Duties/Responsibilities: Facilitate all scrum events such as stand ups, backlog grooming sessions, sprint planning, sprint reviews etc. Facilitate conversations between product owner and the team regarding rebalancing and reprioritising. Manage the sprint risks, dependencies, and issues. Remove impediments to team deliverables and project goals. Support the self-organising, self-managing team to achieve its daily and iteration objectives. Support the Product Owner and business, especially with respect to requirement refinement and maintaining the backlog. Support the Product owners and teams in splitting stories to delivery business value sooner and preparing stories for upcoming sprints. Support the Product owners and teams in release planning and coordination. Facilitate communication with shared project resources, such as architecture, DevOps, UX, and analysis, as well as with other Scrum Masters and the project manager. Support the Project manager in understanding status and estimates. Support the teams, product owners, project manager, and upper management in producing and sharing useful reports on the backlog and sprints. Support the development manager in optimizing the team structures. Facilitate the team s relationship with outside stakeholders. EQ India Benefits Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer: 31 days + 8 bank holidays (UK) Comprehensive Medical & Life Assurance cover Maternity leave of 6 months full pay, 10days paid paternity leave Long Term Incentive Plan (LTIP) for all colleagues Accidental & Life cover 3 times of concerned CTC

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15.0 - 20.0 years

11 - 16 Lacs

Ahmedabad

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A Snapshot of Your Day As an Employee Relations Officer, you will be responsible for handling and improving the relationship between the organization and its employees. You will play a key role in leading compliance with labor laws, promoting a positive workplace environment and culture, and addressing high level employee concerns for SEITIPL & WP. Your expertise in industrial relations will help us navigate complex labor issues and champion a collaborative environment that aligns with Siemens Energy s values and objectives! The role-holder will be based at Ahmedabad ! How You ll Make an Impact Labor Relations Management: Create and maintain effective relationships with employee representatives, unions, and other collaborators to ensure smooth industrial relations including the third-party employees. Compliance and Policy Development: Support compliance with local labor laws and regulations. Assist in the development and implementation of company policies related to Industrial Relations. Ensure timely submission of required details to government authorities as per labor laws/practices across locations. Conflict Resolution: Address and resolve employee grievances and disputes in a timely and effective manner. Facilitate negotiations between management and employee representatives. Handle the HR case investigations: Investigate the HR cases for entire AP region including India i.e. SEITIPL & Wind Power Engineering center at Bangalore. Work with different HR BP within AP and guide them case to case basis on ER issues. Training and Development: Provide training and support to management and HR teams on employee and industrial relations standard processes, labor laws, and conflict resolution techniques. Reporting and Analysis: Assess and analyze industrial relations trends and issues. Prepare reports and recommendations for senior management to advise decision-making. What You Bring Master s degree or equivalent experience in HR, Labor Laws, IR or a related field. A relevant certification (e.g., CIPD, SHRM) & LLB is a plus. Minimum of 15 years of experience in industrial relations, labor relations, or human resources, preferably in a manufacturing or energy sector environment. Solid knowledge of Indian labor laws and regulations, as well as standard processes in industrial relations. Handling at least Internal Unions. Excellent negotiation, communication, and interpersonal skills. Demonstrable track record to handle sensitive and confidential information with discretion. Strong analytical and problem-solving skills, with the ability to make data-driven decisions.

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11.0 - 13.0 years

11 - 15 Lacs

Hyderabad

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Job Description & Responsibilities: Servant Leader for the team with excellent customer focus skills. Cross collaborates with members of the organization from various functions which include Product Owners, Engineering Leads, Developers, Quality Engineers, Project Managers, Finance Advisors, Communications Advisors, and Portfolio Advisors bringing them together as One Team to drive outcomes. Guiding the team and organization on how to navigate Organizational Operations practices and values. Guiding the team on how to get the most out of self-organization. Guiding the team on self-organizing to fill in the intentional gaps. Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment. Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving. Facilitating getting the work done without coercion, assigning, or dictating the work. Facilitating discussion, decision making, and conflict resolution. Assisting with internal and external communication, improving transparency, and radiating information. Providing all support to the team using a servant leadership style whenever possible and leading by example. Able to work an ambiguous request and obtain the data needed to achieve the desired results of the ask. Experience Required: 11 - 13 Years of experience in IT 5 - 7 Years of experience as a Project Manager 3 - 5 Years of experience with Technology Financials 3 - 5 Years of experience. In Process Improvement Experience Desired: Experience / working knowledge of SAFe practices is a plus. Experience in working with Data & Analytics Team is a plus. Education and Training Desired: CSM (Certified Scrum Master) SSM (Certified SAFe Scrum Master) Second level Scrum Master Certification (CSP, PSM II) Primary Skills: Experience with the typical Microsoft Office applications. Advanced Microsoft Excel skills. Advanced Project Management skills. Previous experience as a team lead. Excellent communication and mentoring skills. About Evernorth Health Services

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8.0 - 10.0 years

10 - 14 Lacs

Pune

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We are looking forward to hire Scrum Master Professionals in the following areas : Experience 8-10 Years Qualifications: - Experience Range- 8 to 10 - Certified Scrum Master (CSM) or Professional Scrum Master (PSM) certification. - Proven experience as a Scrum Master or Project Manager in an Agile environment. - Solid understanding of Agile methodologies and Scrum principles. - Excellent communication, leadership, and organizational skills. - Strong problem-solving and conflict-resolution abilities. Responsibilities: - Lead Agile ceremonies including daily stand-ups, sprint planning, retrospectives, and sprint reviews. - Work closely with product owners and development teams to ensure clear understanding of goals and deliverables. - Facilitate the removal of impediments and promote continuous improvement. - Track project progress and manage timelines, budgets, and resources. - Ensure alignment with organizational goals by coordinating with stakeholders. - Provide regular updates and reports on project status to senior management. - Mentor and coach teams on Agile practices to enhance their efficiency and productivity. Skills: -Scrum. -Agile methodologies. -Project management. -JIRA. -Confluence. -Team facilitation. -Risk management. -Stakeholder management. -Conflict resolution. -Time management. Required Technical/ Functional Competencies Agile Principles and Practices: Has in-depth knowledge and experience of Agile principles and practices. Able to teach, mentor, and coach others on Agile and its applications in Scrum. Scrum Framework: Have good understanding of the scrum framework. Able to apply the Scrum framework in real-life projects, and facilitate Scrum events effectively, such as sprint planning, daily stand-ups, sprint reviews, and retrospectives. Facilitation: Has good understanding of facilitation skills and techniques. Able to facilitate Scrum events effectively, such as by using visual aids, asking open-ended questions, and promoting collaboration and engagement among team members. Continuous Improvement: Has good knowledge of continuous improvement concepts. Able to identify improvement opportunities and implement changes effectively, such as by conducting retrospectives, analyzing data, and experimenting with new practices and tools. Required Behavioral Competencies Accountability: Being a role model for taking initiative and ensuring others take initiative, removing obstacles for others, taking ownership for results and deadlines for self and others, and acting as a role model for being responsible. Agility: Works with a diverse set of situations, people and groups and adapts and motivates self and team to thrive in changing environment. Collaboration: Reaches out to others in team to ensure connections are made and team members are working together. Looks for ways to integrate work with other teams, identifying similarities and opportunities, making necessary changes in work to ensure successful integration. Customer Focus: Engages in executive customer discovery to predict future needs of customers and drives customer relationships with a long-term focus and takes actions to enhance customer loyalty. Communication: Communicates and presents complex ideas, information, and data to multiple, broad, and demanding stakeholders internal and/or external to the Organization. Helps others communicate better with their audience. Demonstrates honest, direct, and transparent communication and facilitates conversations within the team and its close collaborators. Drives Results: Proactively seeks challenging and differentiated opportunities and drives and motivates team members to take on more responsibility. Resolves Conflict: Balances the business interests of all stakeholders and manages any conflicts offering mutually beneficial options. Certifications CSM/PSM-I Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture

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4.0 - 7.0 years

13 - 18 Lacs

Pune

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About the Role: As a Lead Product Software Engineer, you will independently execute specialized software development tasks. This role involves advanced coding, system design, and optimizing software solutions. you would be the tech. Lead of the team and would be responsible for Teams release delivery. Key Responsibilities: Development and release of Scandinavian hybrid and pure cloud products. Provide Technical guidance and mentorship to junior Engineers. Reviewing code. The following mandatory Technical skill set is required: Proficient in .NET core including ASP.Net Experience with HTML/CSS and javascript. Hands on experience with Front-end development using Angular. Extensive Experience in Cloud-based development, primarily on Microsoft Azure, using Azure services including Service Bus, App Services and Azure Functions. Experience in SQL Database Writing Unit Test cases. Use of Mocking Frameworks Team management responsibilities: Ensure team goals set and tracked periodically for completion. Support the professional development of the team memebers in both technical and soft skills via appropriate engagement. Conduct annual Performance appraisals of the team Facilitate discussion and conflict resolution. Other Important Skills: Should be conversant with Solution design, Application architecture, Agile Process.

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4.0 - 7.0 years

13 - 18 Lacs

Pune

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The person would be the tech. lead of the team and would be responsible for teams release delivery. Remit Providing support and mentoring junior staff Reviewing code Good understanding of object oriented JavaScript patterns. E.g. MVC, Redux. Good understanding of Typescript. Good understanding of JavaScript framework. especially Angular 5/6/7. Good understanding of writing client side unit test case using Jasmine, Karma, Jest. Good understanding of web markup, including HTML5, CSS3, Less. Brainstorm, plan, design and develop interactive user friendly website. Experience in working with responsive web design - across platforms and devices. Proficient understanding of cross-browser compatibility issues and ways to work around Writing Unit Tests Use of Mocking Frameworks .NET core including ASP.Net Other, nice to have skills include: Cloud-based development (primarily Azure) Team management responsibilities: Ensure team goals set and tracked periodically for completion Take care of team technology and soft skills growth via appropriate engagement. Conduct annual appraisals of the team Facilitate discussion and conflict resolution Other Important Skills: Should be conversant with Solution design, Application architecture, Agile Process

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3.0 - 5.0 years

15 - 19 Lacs

Bengaluru

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ABOUT STRIPE: The Employee Relations and HR Compliance team is a relatively new center of excellence here at Stripe. We are striving to build a respectful, balanced, well-skilled team focused on enabling the People team, managers, and ICs to navigate challenging career moments while balancing compliance, empathy, and risk, resulting in success and engagement for all. We are looking for an Employee Relations Partner to join our team at Stripe. This individual will have deep subject knowledge and expertise in employee relations and will be an instrumental part of the team, focusing on improving and implementing frameworks, guidelines, approaches, and best practices. The Employee Relations Partner will be highly cross functional and collaborative, partnering to inform and support Stripes and their managers. You will: Case Management Provide support to or personally lead medium to high complexity employee relations investigations, making recommendations on appropriate courses of action, matching investigation strategy to the complexity, risk, sensitivity, and confidentiality of the investigation Guide escalated performance management cases, supporting our People Partner and People Specialist teams Ensure cases are handled fairly, consistently, transparently, in a timely fashion, and in line with operating principles, policies, and appropriate local laws Advising Counsel People Partners, People Specialists, and business leaders on ER issues, trends and risks to foster sound business decisions. As needed, advise on cross-people team projects Ensure that optimal decisions are made by leaders, People Partners/Specialists and other stakeholders through influencing, coaching, and by providing technical expertise and sound strategy Collect, analyze, interpret and make recommendations on ER related data Other projects/responsibilities Conduct training for leaders, managers, employees, People Partners, People Specialists, Talent Partners, and other stakeholders Establish best practices for working within an organized case management system (HR Acuity preferred) and ensure that we are leveraging data and insights from the system to inform our approach to employee relations Other projects as assigned We re looking for someone who has: Bachelor s degree required; JD, MBA, or other Advanced Degree preferred 3-5 years of Employee Relations/Human Resources or equivalent experience managing complex global investigations Superior written oral communication skills Ability to be discreet and maintain confidentiality is required Must be self-motivated and have an enhanced ability to prioritize/plan in a fast-paced, high growth environment Strong analytical skills and experienced decision maker who uses good reasoning and sound judgment required Must be able to work under pressure and deal with complex issues, while maintaining composure Ability to remain positive, collaborative, and objective while under pressure Proven track record of positively influencing leaders, teams, and stakeholders Ability to be a coach, mentor, advise, and partner with stakeholders at varying levels of seniority Strong knowledge of ER, labor relations, training, and conflict resolution, along with direct experience leading complex global investigations at all levels, including executive level Deep understanding of local and regional laws and other employment-related state and federal laws & regulations across Asia Pacific Open to travel (some travel may be required) Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible. Team People Functions Job type Full time

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5.0 - 10.0 years

15 - 19 Lacs

Pune

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Nice to meet you! We re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If youre looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, youll find it here. About the job Partners with assigned SAS business units to deliver value-added services to management and employees that align with overall business objectives. Collaborates with the HR specialist teams in the development and implementation of employee programs and initiatives across SAS. Proactively reviews current procedures, structures, and programs and initiates changes. Provides guidance and input on strategic workforce planning and talent management. Assesses people experiences across the organizations through various collaborative employee engagement forums and provides insights to leaders on a regular basis. Works with HR team and leaders enhancing employee experiences that enables great work culture and talent retention. Manages and resolves complex employee relations issues; provides guidance on, and assists in, performance improvement and conduct related issues. Acts as department liaison and responds to general inquiries from managers and employees; regularly communicates with employees, and managers (at all levels) regarding HR-related matters. Facilitates conflict resolution at all levels. Provide general ad-hoc reporting support, including HR metrics & analysis while ensuring data integrity, data privacy, and appropriate analytics. Supports and participates in assigned HR projects and initiatives; performs other duties and special projects as assigned. Required Qualifications Relevant experience as HR Business Partner. Strong aptitude for learning and managing other HR areas. Demonstrated ability to interact with all levels of senior management, global leaders and business units throughout the organization Strong written, verbal, and interpersonal communication skills. Good analytical and planning skills. Excellent leadership qualities demonstrated through collaborative and mentoring working style Must be adaptable and possess creative problem-solving skills. Demonstrated project-management skills Preferred Qualifications 5-10 years of professional experience in handling a variety of responsibilities in Human resources. Masters degree, preferably in Human Resources, Business Administration, or related field Diverse and Inclusive

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0.0 - 3.0 years

1 - 4 Lacs

Anantapur

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Communication Conflict Resolution. Leadership. Critical Thinking. Interpersonal Skills. Time and Priority Management. Respecting Diversity and Generational Differences in the Workplace. Problem Solving. Requirements Excellent communication and interpersonal skills Problem solving Leadership Scheduling work Training employees Assisting in the hiring process Reporting to senior management Giving feedback Resolving conflict

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4.0 - 8.0 years

4 - 8 Lacs

Greater Noida

Hybrid

NR Consulting is hiring for US HR - Employee Care Work Location: Greater Noida West, UP, India Work Model: Hybrid Required Qualifications: Should have a minimum of 4+ years of experience in human resources. Required excellent communication skills (verbal & written). 06 months to 2+ years in US Human Resource. Should have experience in resolving queries of US employees. Should have problem solving approach. Should have experience in taking new initiatives for employee engagement and retention programs. US benefits (medical, dental, vision, 401k etc.) knowledge would be a plus. Responsibilities: Should be working as a bridge between our employees & customers. Should be working as an advocate of employees in front of the customers and NR Consulting. Should be working with different teams to resolve the queries/concerns of our US employees. (Females are preferred) Salary best in the industry Cab facility Meal facility Mediclaim and Accidental insurance R&R and many more perks #Note: Applicants should have their own laptop with win10/11, 8 GB RAM, SSD and good WIFI. Interested candidates please share updated cv at hema.s@nrconsulting.com and LinkedIn profile link. Looking for Immediate joiner / References are most welcome

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1.0 - 4.0 years

5 - 6 Lacs

Bengaluru / Bangalore, Karnataka, India

On-site

Description We are seeking an experienced Store Manager to lead our retail team in India. The ideal candidate will be responsible for overseeing all aspects of store operations, driving sales, and ensuring exceptional customer service. Responsibilities Oversee daily store operations and ensure compliance with company policies. Manage inventory, including stock levels and ordering supplies. Lead and train store staff to provide excellent customer service. Analyze sales reports and develop strategies to improve sales performance. Maintain a clean and organized store environment. Ensure visual merchandising standards are met according to company guidelines. Handle customer inquiries and resolve issues in a professional manner. Implement promotional campaigns and track their effectiveness. Skills and Qualifications 1-4 years of experience in retail management or a related field. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Proficiency in inventory management software and point-of-sale systems. Ability to analyze sales data and market trends. Strong organizational skills with attention to detail. Customer-focused mindset with problem-solving skills. Basic financial literacy to manage budgets and sales targets.

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2.0 - 4.0 years

3 - 4 Lacs

Bengaluru / Bangalore, Karnataka, India

On-site

Description We are seeking a dynamic and experienced Front Office Manager to lead our front office team in providing exceptional guest experiences. The ideal candidate will have a strong background in hospitality management, excellent leadership skills, and a passion for customer service. Responsibilities Oversee daily front office operations and ensure a high standard of customer service. Manage and train front office staff, including receptionists and concierges. Handle guest check-in and check-out processes efficiently and professionally. Resolve guest complaints and issues promptly and effectively. Maintain accurate records of bookings, reservations, and guest information. Coordinate with other departments to ensure seamless guest experiences. Develop and implement front office policies and procedures. Skills and Qualifications Bachelor's degree in Hospitality Management or related field. 2-4 years of experience in hotel front office operations or customer service. Strong communication and interpersonal skills. Proficiency in hotel management software and Microsoft Office Suite. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Excellent problem-solving skills and attention to detail. Knowledge of local attractions and services to assist guests effectively.

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3.0 - 8.0 years

3 - 8 Lacs

Bengaluru / Bangalore, Karnataka, India

On-site

ASTER DM HEALTHCARE LIMITED is looking for Manager to join our dynamic team and embark on a rewarding career journey. Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.

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0.0 - 3.0 years

3 - 15 Lacs

Gurgaon / Gurugram, Haryana, India

On-site

MattsenKumar Services Pvt. Ltd is looking for Agent, Customer Service Representative to join our dynamic team and embark on a rewarding career journey. Responsible for handling customer inquiries and complaints, providing information and resolving issues in a prompt and friendly manner Act as the first point of contact for customers and play a critical role in building and maintaining customer loyalty The primary duties of a CSR include answering phone calls, responding to emails and chat requests, troubleshooting problems, and processing orders or returns Good communication, interpersonal, and problem-solving skills are essential for this role

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2.0 - 5.0 years

17 - 22 Lacs

Gurugram

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Entity :- Accenture Strategy & Consulting Team :- Global Network Data & AI Practice :- Life Sciences Title :- Ind & Func AI Decision Science Consultant Job Location :- Delhi, Gurgaon, Mumbai, Bangalore About Strategy & Consulting Global Network :- Accenture S&C Global Network - Data & AI practice help our clients grow their business in entirely new ways. Analytics enables our clients to achieve high performance through insights from data - insights that inform better decisions and strengthen customer relationships. From strategy to execution, Accenture works with organizations to develop analytic capabilities - from accessing and reporting on data to predictive modelling - to outperform the competition. WHAT'S IN IT FOR YOU? An opportunity to work on high-visibility projects with top Pharma clients around the globe. Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners, and business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge, and capabilities. Opportunity to thrive in a culture that is committed to accelerating equality for all. Engage in boundaryless collaboration across the entire organization. What you would do in this role Support delivery of small to medium-sized teams to deliver consulting projects for global clients. Responsibilities may include strategy, implementation, process design, and change management for specific modules. Work with the team or as an Individual contributor on the project assigned which includes a variety of skills to be utilized from Data Engineering to Data Science Develop assets and methodologies, point-of-view, research, or white papers for use by the team and the larger community. Work on variety of projects in Data Modeling, Data Engineering, Data Visualization, Data Science etc., Acquire new skills that have utility across industry groups. Support strategies and operating models focused on some business units and assess likely competitive responses. Also, assess implementation readiness and points of greatest impact. Make presentations wherever required to a known audience or client on functional aspects of his or her domain. Qualification Who are we looking for? Bachelor's or Master's degree in Statistics, Data Science, Applied Mathematics, Business Analytics, Computer Science, Information Systems, or other Quantitative field. Proven experience (2+ years) in working on Life Sciences/Pharma/Healthcare projects and delivering successful outcomes. Understanding of Pharma data sets commercial, clinical, RWE (Real World Evidence) & EMR (Electronic medical records) Leverage one's hands on experience of working across one or more of these areas such as real-world evidence data, R&D clinical data, digital marketing data. Hands-on experience in building and deployment of Statistical Models/Machine Learning including Segmentation & predictive modeling, hypothesis testing, multivariate statistical analysis, time series techniques, and optimization. Hands-on experience with handling Datasets like Komodo, RAVE, IQVIA, Truven, Optum etc. Proficiency in Programming languages such as R, Python, SQL, Spark, etc. Ability to work with large data sets and present findings/insights to key stakeholders; Data management using databases like SQL. Experience with any of the cloud platforms like AWS, Azure, or Google Cloud for deploying and scaling language models. Experience with any of the Data Visualization tools like Tableau, Power BI, Qlikview, Spotfire is good to have. Excellent analytical and problem-solving skills, with a data-driven mindset. Proficient in Excel, MS Word, PowerPoint, etc. Ability to solve complex business problems and deliver client delight. Strong writing skills to build points of view on current industry trends. Good communication, interpersonal, and presentation skills

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5.0 - 9.0 years

5 - 9 Lacs

Pune

Work from Office

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Avaloq Wealth Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : Bachelors Degree in TechnologyEngineering Summary :As an Application Developer for Avaloq Wealth, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. Your typical day will involve working with the Avaloq Wealth platform, developing and testing code, and collaborating with cross-functional teams to deliver high-quality solutions. Roles & Responsibilities: Work directly with client on gathering requirements, perform Impact Analysis, Solution Design and Implement the system requirements in Avaloq Core system Sound knowledge of core banking system, payments, accounting and regulatory requirements Sound knowledge on Avaloq Core banking products and modules Work with developers, functional and the QA team to make sure that the configuration and custom components meet application requirements Participate in code reviews and quality reviews to ensure traceability of the designs to the requirements Prepare Impact Analysis, Solution Design, Handover Documents and present to the clients Design, Build and Configure applications to meet business process and application requirements Professional & Technical Skills: Must have Skills:Avaloq Core Good to Have Skills:Knowledge of other core-banking product in the market like T24, Finacle Good knowledge of the following Tools Confluence, JIRA PL-SQL Unix HP QC Resource should have good communication skill Resource should have good analytical Problem-solving skill Candidate should be a good team player Interacting effectively with peers, superiors, and onsite team Effective problem solving and conflict resolution Additional Information: The candidate should have a minimum of 5 years of experience in Avaloq Wealth development. The ideal candidate will possess a strong educational background in computer science, software engineering, or a related field, along with a proven track record of delivering high-quality Avaloq Wealth solutions. This position is based at our Pune office. Qualification Bachelors Degree in TechnologyEngineering

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2.0 - 4.0 years

9 - 14 Lacs

Hyderabad

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Overview As a Human Resources Business Partner (HRBP) at PepsiCo, you will work closely with business leaders and teams to drive the people agenda and provide strategic HR support. You will play a pivotal role in aligning HR practices with business objectives, ensuring a high-performing, engaged, and inclusive workforce. This role requires a mix of strategic thinking and hands-on execution to drive business results through talent management, employee relations, and more. Responsibilities Business Partnership Partner with business leaders to understand their objectives, challenges, and people needs. Provide guidance on HR strategies that support business goals and operational effectiveness. Influence leadership decisions with data-driven insights and HR best practices. Talent Management Support in talent management processes including talent reviews, leadership development. Identify gaps and create solutions to build and sustain a high-performance culture. Develop and implement strategies to attract, retain, and develop top talent. Employee Engagement & Culture Foster a culture of engagement and drive inclusion for growth Work with managers to improve employee satisfaction (OHS org health), retention, and productivity. Manage and execute programs that improve organizational culture and employee morale. Change Management Support business transformation and change initiatives, ensuring smooth transitions for employees and teams. Advise on organizational design and structure to ensure efficiency and alignment with business goals. Provide coaching to leaders and managers to build their leadership capabilities and improve team effectiveness. Employee Relations & Conflict Resolution Act as a trusted advisor in handling employee relations issues and conflict resolution. Ensure compliance with legal and regulatory requirements, internal policies, and ethical standards. HR Metrics & Reporting Utilize HR analytics to assess trends, provide insights, and recommend actions to improve business and people outcomes. Monitor and track key HR metrics (e.g., turnover, engagement, performance) and implement corrective actions as needed. Learning & Development Collaborate with Learning & Development teams to create and implement training programs to develop the skills of managers and employees. Promote continuous learning and professional growth within teams. Other accountabilities Ensure policy consistency/compliance Provide career coaching for local talent, with emphasis on developing new manager talent Partner with TA to identify local sources of talent and evaluate candidates for hiring Partner with Global HR COEs to Execute tools/ programs to drive employee engagement Execute communications Develop local/ Functional succession plans Play an active role in PepsiCo values/ culture/ engagement work (leveraging COE work for local activation) Key skills Able to build trust & sustainable interpersonal relationships with multiple stakeholders Ability to influence business leaders at executive level Business Partnering & consulting skills Matrix Management Coaching & Facilitation skills Strong HR execution skills Qualifications Experience: Minimum 2-5 years of progressive HR experience in a business partner or generalist role, ideally within a fast-paced global or multinational organization. Education: Bachelors degree in Human Resources, Business, Psychology, or related field; advanced degree (e.g., MBA, HR certifications) preferred. Skills: Strong business acumen with the ability to translate business needs into actionable HR strategies. Proven ability to influence senior leadership and manage complex HR projects. Excellent communication, interpersonal, and presentation skills. Strong problem-solving, analytical, and conflict resolution skills. Experience with HRIS systems and HR metrics/reporting. Competencies: Strategic thinker with the ability to execute and deliver results. High emotional intelligence, with strong listening and empathy skills. Adaptable and comfortable navigating ambiguity and change. Focused on delivering high-quality HR services with attention to detail and urgency. Preferred Qualifications: Experience: Previous experience in FMCG, Consumer Goods, or similar high-paced, global companies is highly desirable. Knowledge: Familiarity with labor laws and HR practices across multiple regions and cultures. Certifications: SHRM-CP, PHR, or equivalent HR certification is a plus. Why PepsiCo? PepsiCo is a global leader in the food and beverage industry, and as a member of our HR team, you will have the opportunity to influence and drive impactful HR initiatives that support our world-class talent and dynamic culture. We offer a fast-paced, inclusive environment with ample opportunities for growth and development.

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4.0 - 7.0 years

11 - 16 Lacs

Hyderabad

Work from Office

Overview An Agile Scrum Master is responsible for helping to remove impediments and foster an environment for high-performing team dynamics, continuous flow, and relentless improvement. The role works in an Agile delivery team with other members to develop and enable technical solutions that satisfy the needs of a variety of PepsiCos business processes. The role must be able to deliver work product required by Agile development methodologies for software development delivery as defined by the Delivery Lead which includes helping the assigned agile delivery team meet its goals and coordinate activities with other teams. The ESM team follows an Agile project methodology and requires an individual who has good multi-tasking and organizational skills. The successful candidate must also Lead, coach, and manage more junior solution testers. Review, evaluate and provide test input during business requirements and design specifications gathering sessions. Responsibilities Guides the team in the use of SAFe Agile/Scrum practices to ensure value and customer satisfaction - Leads the team on self-organizing to fulfill the Agile/Scrum framework Ensures Agile/Scrum concepts and principles are adhered to, must be able to be a voice of reason and authority, make the tough calls Assesses the Scrum Maturity of the team/organization and coaches the team to higher levels of maturity at a pace that is sustainable and comfortable for the team/organization Responsible for removing impediments to team progress Facilitates discussion to identify alternatives or different approaches, enable decision-making, and / or resolve conflict. Embraces new tools and techniques to manage oneself and a team. Enables an environment of trust where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on problem-solving. Facilitates delivery without coercion, assigning, or dictating the work. Assists with internal and external communication. Enables disclosure and transparency to the business about development and grows business trust Supports and educates the Agile teams Product Owner, especially with respect to grooming and maintaining the product backlog Provides support to the team using a servant leadership style whenever possible and leading by example Working on concurrent projects Working with a large number of stakeholders Qualifications Minimum 10 years of total work experience Excellent facilitation, situational awareness, and conflict-resolution skills Knowledge of burndown techniques, retrospective formats, bug bashing, Kanban, etc Experience working with Agile-oriented User Stories, ATDD, TDD, continuous integration, and continuous and automated testing. Previous experience as a team lead Excellent communication and mentoring skills Knowledge of ServiceNow a plusDeep knowledge of ITSM, ITOM, DevOps, and SecOps. Good understanding of ITIL processes. Good understanding of agile and hybrid Project Management methodologies. Knowledge of ServiceNow instance design and administration

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10.0 - 15.0 years

20 - 25 Lacs

Bengaluru

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Number of Openings* 1 ECMS Request no in sourcing stage * 523829 Duration of contract* 6 Months Total Yrs. of Experience* 12-15+ Relevant Yrs. of experience* 12+ Detailed JD *(Roles and Responsibilities) Job Title: Cutover Manager SAP Transformation Program Location: Pune Job Type: Full-Time Duration: 6 months Experience Level: 10+ years Domain: SAP S/4HANA, ERP Transformations Job Summary: We are seeking a highly experienced and organized Cutover Manager to join our SAP Transformation Program. The role will focus on leading all aspects of the cutover planning and execution across business units and technical landscapes. The ideal candidate brings a strong track record of managing end-to-end cutover activities while collaborating cross-functionally across workstreams. The Cutover Manager will serve as the central orchestrator of cutover success and must be comfortable managing dependencies, risks, and execution readiness. This is a leadership role requiring proactive coordination with business, technical, and program teams. Key Responsibilities: Define and maintain the integrated cutover strategy, plan, and timeline across all SAP and non-SAP systems. Drive the readiness assessment across business units and IT teams to ensure cutover success. Lead the execution of mock cutovers and dry runs in line with program milestones. Work closely with the deployment, data migration, testing, and environment management leads to ensure alignment of timelines and activities. Coordinate the final Go/No-Go process with all stakeholders, ensuring sign-offs across business and IT. Manage cutover war rooms, hypercare planning, and first-day-of-business activities. Maintain a structured issue resolution and escalation process throughout cutover and post-go-live. Ensure detailed tracking and reporting of readiness KPIs to steering committee and program governance forums. Act as the primary interface for all project-level integration points, dependencies, and timeline alignment across business and technology requiring broader oversight beyond pure cutover activities. Support overall SAP project execution by collaborating closely with PMO and functional leads on risk management, resource planning, and scope alignment. Required Skills & Experience: Minimum 10 years of experience in large-scale SAP implementations, including multiple full lifecycle deployments. Proven experience in leading cutover and/or deployment management roles. Strong understanding of SAP S/4HANA architecture, data migration principles, testing, and environment management. Excellent project management skills PMP, Prince2, or similar certification is a plus. Ability to engage with C-level stakeholders and facilitate critical program decisions. Experience working in a matrixed environment with multiple vendors and global stakeholders. Strong organizational skills and the ability to manage multiple moving parts under pressure. Exceptional communication, conflict resolution, and presentation skills. Preferred Qualifications: Experience in Greenfield or Brownfield S/4HANA implementations. Cross-functional understanding of SAP modules including Finance, Supply Chain, and Manufacturing. Exposure to global template rollout programs. Mandatory skills* Cutover Management for SAP S4 HANA Green Field Implementation program Good to have skills* Cutover, Data migration, Project Management, Min 3+ SAP S4 HANA implementation project Domain* S4HANA Approx. vendor rate* 16500 INR/Day Precise Work Location* (E.g. Bangalore Infosys SEZ or STP) India WFO/WFH/Hybrid* Hybrid BGCheck (Pre onboarding Or Post onboarding) Any client prerequisite BGV Agency* Post onboarding Is there any working in shifts from standard Daylight (to avoid confusions post onboarding) * No

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3.0 - 8.0 years

5 - 8 Lacs

Bengaluru

Work from Office

Drive talent acquisition, design and lead talent management, engagement, and retention strategies. Oversee performance, C&B, L&D, and succession planning. Ensure compliance, advise leadership, foster inclusion, while mentoring the HR team. Required Candidate profile 8+ years of experience in talent acquisition, employee relations, and organizational development. Skilled in driving HR strategies, fostering company culture, and enhancing employee engagement.

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7.0 - 12.0 years

8 - 18 Lacs

Ahmedabad

Work from Office

Role & responsibilities Agile Implementation & Coaching: Evolve Agile standards and practices. Coach teams on Agile principles and methodologies. Support new teams in adopting Agile. Facilitate effective Agile ceremonies (e.g., Sprint Planning, Standups, Retrospectives). Maintain and administer Agile tools (e.g., Jira). Team Support & Collaboration: Foster team ownership, cohesion, and empowerment. Encourage transparency, openness, and a collaborative environment. Align team efforts with portfolio schedules and sprint goals. Build strong relationships with cross-functional teams. Stakeholder Management: Facilitate clear communication and alignment with stakeholders. Identify dependencies and ensure coordination across teams. Provide updates, manage expectations, and promote feedback culture. Continuous Improvement & Innovation: Drive retrospectives and implement improvements. Promote a culture of innovation and adaptability. Analyse team performance metrics to guide improvements. Training & Development: Contribute to Agile training and knowledge sharing. Mentor team members and support professional growth. Preferred candidate profile Bachelor's degree or equivalent experience. • Certified Scrum Master (CSM) or similar certification. • Proven experience as a Scrum Master in Agile environments. • Strong understanding of Scrum/Agile practices and SDLC. • Proficiency in Jira, Trello, MS Office, and Windows OS. • Excellent communication, coaching, and facilitation skills. • Analytical and problem-solving mindset. • High attention to detail and quality. • Effective multitasking and time management. • Fluent in English (written and verbal). Preferred: • Knowledge of SAP EHS. Perks and benefits Mon - Fri Paid time off and holidays Flexible working hours Opportunity to work in a dynamic and collaborative environment Professional development and training opportunities Health Insurance for yourself and immediate family Other perks and benefits

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4.0 - 7.0 years

10 - 14 Lacs

Hyderabad

Work from Office

& Responsibilities: Servant Leader for the team with excellent customer focus skills. Cross collaborates with members of the organization from various functions which include Product Owners, Engineering Leads, Developers, Quality Engineers, Project Managers, Finance Advisors, Communications Advisors, and Portfolio Advisors bringing them together as “One Team” to drive outcomes. Guiding the team and organization on how to navigate Organizational Operations practices and values. Guiding the team on how to get the most out of self-organization. Guiding the team on self-organizing to fill in the intentional gaps. Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment. Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving. Facilitating getting the work done without coercion, assigning, or dictating the work. Facilitating discussion, decision making, and conflict resolution. Assisting with internal and external communication, improving transparency, and radiating information. Providing all support to the team using a servant leadership style whenever possible and leading by example. Able to work an ambiguous request and obtain the data needed to achieve the desired results of the ask. Experience Required: 11 – 13 Years of experience in IT 5 – 7 Years of experience as a Project Manager 3 – 5 Years of experience with Technology Financials 3 – 5 Years of experience. In Process Improvement Experience Desired: Experience / working knowledge of SAFe practices is a plus. Experience in working with Data & Analytics Team is a plus. Education and Training Desired: CSM (Certified Scrum Master) SSM (Certified SAFe Scrum Master) Second level Scrum Master Certification (CSP, PSM II) Primary Skills: Experience with the typical Microsoft Office applications. Advanced Microsoft Excel skills. Advanced Project Management skills. Previous experience as a team lead. Excellent communication and mentoring skills. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

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