Wolters Kluwer is a global leader in professional information services. Professionals in the areas of legal, business, tax, accounting, finance, audit, risk, compliance, and healthcare rely on Wolters Kluwers market leading information-enabled tools and software solutions to manage their business efficiently, deliver results to their clients, and succeed in an ever more dynamic world. Wolters Kluwer combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right. The R ole Collaborate with the Financial Manager at Wolters Kluwer FSS to identify financial needs and strategic directions for the organization, focusing on optimizing performance and driving strategic initiatives. Aid in identifying business unit opportunities and challenges to enhance overall performance, contributing to strategic initiatives, and improving financial outcomes. Provide analytical and strategic support to align Business Unit efforts towards various processes in Customer Lifecycle Management, such as New Sales and Pipeline Reporting, renewal management, pricing, retention, and risk management. Develop and maintain revenue models encompassing the aforementioned areas, creating early indicators for both risks and opportunities . Support Business Unit Finance Teams in Financial Planning and Analysis (FP&A), including tasks related to Financial Planning, Financial Reporting, and Financial Analysis . Manage and report on the annual budget, while providing regular updates through monthly and quarterly analyses like Outlook and Latest Estimates (LEs) and contributing to the 3-year Vision and Strategy Process (VSP). Emphasize reporting on Business Unit performance, focusing on revenue and the various metrics driving revenue as a critical aspect of the role . Key R esponsibilities Understanding Volume Impact and Cost Correlations Utilizing Data Analysis to comprehend volume impact due to customer behavior , including revenue/volumes across customer segments, product usage behavior , and seasonal fluctuations. Also, identifying correlations between volume and variable costs, temporary help, and overtime costs. Revenue Management Analyze and monitor revenue streams across various customer segments and product lines . Utilize data analysis to understand and forecast revenue trends, identifying opportunities for growth and improvement. Support pricing strategies and tactics to optimize revenue and market competitiveness. Collaborate with sales, marketing, and finance teams to align revenue goals with business strategies. Financial system Understanding of existing financial reporting systems and assisting in the migration to new applications Cost Per Unit Analysis Conducting Cost per Unit analysis to evaluate operational expenses. Planning & Forecasting Creating forecast models based on historical trends, vendor invoices, and volumes & analyzing how actuals are tracking to proposed forecasts. Business Performance Enhancement Contributing to identifying business unit opportunities and challenges for enhanced performance. C ollaborating with leaders to identify new business models and workflows . Cultivating Expertise and Upholding Corporate Integrity E ffective communication in various formats, upholding corporate values, fostering positive relationships with customers and colleagues, and maintaining a reputation for competence, integrity, and professionalism . Education: Minimum: Bachelor s degree in finance accounting , or economics or data analytics or 2 years of experience in finance, accounting, or consulting role Preferred: Master s Degree/MBA in finance, accounting, or economics or data analysis with 2 years of experience in finance, accounting, or consulting role Experience, Knowledge, and Tools Finance Decision Support. Knowledge of ERP Data Analysis KPI Development, Maintenance and Reporting Financial analysis, forecasting and business performance modelling. Reporting: cash flow, profit, and loss, and ad hoc. Expert in MS Office products, especially Excel and PowerPoint Preferred Knowledge: Expert knowledge of SQL queries; understanding of SQL Databases and Data Structures Hyperion usage and familiarity. Advance Excel formulas with ability to handle large data set (Nested if, Index match, Macros Sas/R, Python, Time Series, Regression Analysis will be an added advantage. General understanding of any Visualization tools like Power BI/Tableau etc; Microsoft Access Physical Demands Minimum 2 days a week of working from Pune- Kalyani Nagar office (Mondays & Tuesdays) . The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They are not intended to be an exhaustive list of all duties and responsibilities and requirements . Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Essential Duties and responsibilities Develop and maintain modern UI applications using typescript, React.js and NodeJS Implement security best practices for web applications, including authentication and authorization mechanisms Work with Kibana for log analysis and monitoring Optimize UI performance, build responsive applications and ensure cross-browser compatibility Participate in Agile development, peer code reviews, estimation and sprint planning. Actively participates in architectural discussions and ensures that designs follow the approved architectural patterns. Continually learn about new technologies, generate new ideas and improve the use of technology in the product. Job Qualifications Education: Bachelor s degree in Computer Science, Information Technology, MIS, or related field. Tasks and responsibilities: Develop and maintain modern UI applications using typescript, React.js and NodeJS Implement security best practices for web applications, including authentication and authorization mechanisms Work with Kibana for log analysis and monitoring Optimize UI performance, build responsive applications and ensure cross-browser compatibility Participate in Agile development, peer code reviews, estimation and sprint planning Experience: Minimum of 10 years of experience in the software industry with 3+ years of experience as technical team lead Experience in working in agile teams using technologies like React.Js, Node.JS, typescript and different kind of datastores. Strong UI expertise, a deep understanding of frontend frameworks, and experience working with modern cloud-based applications Key Skills: Web Technologies: HTML, CSS, JavaScript, TypeScript Backend & API Integration: Node.js creation of RESTful APIs (and orchestration) Cloud & DevOps: Docker, Jira, Git, Rush, (we use infra as code but run containers for local development) Security & Logging: Security Best Practices, ELK, Kibana Version Control & Build Tools: GitHub/BitBucket Hands-on experience with AWS, Docker, and CI/CD pipelines Mandatory Skills: Strong experience in Typescript, React.js and NodeJS Proficiency in HTML, CSS, and JavaScript Knowledge of Security best practices (e.g., authentication, authorization, secure coding) Strong experience in Unit Testing (vitest, Cypress) and Logging frameworks Competencies/Soft skills: Critical thinkers who like engineering challenges. Proficiency in English. Both verbal and written. Working in an international environment with different cultures. Proactive and not afraid to reach out to other teams for help and suggestions. Being able to show and present both problems and great solutions. Supplemental skills Design for accessibility. Work with MS copilot to enhance productivity Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

About the Role: As a Senior Software Test Automation Engineer, you will take on more advanced testing responsibilities and contribute significantly to our quality assurance efforts. Your expertise will help create robust test automation solutions, ensuring software reliability and performance. You will play a crucial role in mentoring junior team members and driving continuous improvement in our testing processes. Responsibilities: Lead the design and execution of complex automated test cases. Develop and maintain test automation frameworks and scripts. Mentor junior team members and provide guidance on best practices. Analyse test results and identify opportunities for test coverage improvements. Participate in code reviews and collaborate with developers on testing strategies. Execute performance and load testing using appropriate tools. Implement automated regression testing into CI/CD pipelines. Troubleshoot and resolve intricate automation challenges. Document test processes and outcomes for future reference. Contribute to the continuous improvement of test methodologies and procedures. Education: Bachelor s degree in Computer Science, Information Technology, MIS, or related field Skills and Experience: 6+ years of experience in Software industry with strong experience in design, development, and implementation of quality assurance standards for software testing Advanced Programming: Strong proficiency in programming languages like Java or Python. Strong knowledge and experience on Automation tools like Selenium/Tosca Complex Test Design: Ability to design and implement sophisticated test scenarios. Strong knowledge of Test Design tools like QTest. Test Automation Architecture: In-depth knowledge of automation frameworks (e.g., Tosca, Selenium). Strong Knowledge of CI/CD pipelines. Performance Analysis: Skills in using tools like LoadRunner or JMeter for performance testing. Mentorship: Capability to provide guidance and mentorship to junior team members. Problem Solving: Strong problem-solving skills to address automation issues. Continuous Integration: Advanced understanding of CI/CD tools like Jenkins or GitLab. Collaboration: Excellent team collaboration and communication skills. Strong knowledge of Project management tools like JIRA Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

About the Role: As a Software Test Automation Engineer, you will perform a wider range of testing tasks with greater autonomy. You will help design test cases, execute them, and report on their effectiveness. Your contributions will directly impact our ability to deliver high-quality software solutions, making you an invaluable team member in our quality assurance efforts. Responsibilities: Design and implement automated test cases based on software requirements. Execute and analyse automated test results, logging defects as necessary. Collaborate with developers and QA team members to refine testing strategies. Maintain and update existing test scripts for improved accuracy and coverage. Assist in integrating automated tests into the CI/CD pipeline. Participate in test case reviews and provide constructive feedback. Conduct basic performance and load testing activities. Support troubleshooting and resolution of automation issues. Contribute to the development and maintenance of test plans and test cases. Provide input on improving test automation frameworks and tools. Education: Bachelor s degree in Computer Science, Information Technology, MIS, or related field Skills and Experience: 3+ years of experience in design, development, and implementation of quality assurance standards for software testing Intermediate Programming: Proficient in programming languages like Java or Python. Test Automation Frameworks: Knowledgeable in frameworks such as Tosca/Selenium, TestNG, or JUnit. CI/CD Integration: Understanding of integrating tests into CI/CD pipelines (e.g., Jenkins). Performance Testing: Basic skills in conducting performance tests. Defect Management: Effective use of bug tracking and management tools (e.g., JIRA). Analytical Thinking: Strong ability to analyze and interpret test results. Communication: Effective verbal and written communication skills. Team Collaboration: Proven ability to work well in team settings Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

ESSENTIAL DUTIES AND RESPONSIBILITIES Work with business users and stakeholders to define and analyze problems and provide optimal technical solutions. Translate business requirements to technical specifications. Involved in design and architecture of the entire scalable data lake architectures using Azure Data Lake (ADLS Gen2), Delta Lake, and Iceberg. Create and maintain design of data ingestion, transformation, and storage strategies for real-time and batch workloads along with orchestration, and semantic layer. Provide solution design for real-time streaming solutions using Confluent Kafka and Flink. Design batch data pipelines using Azure Databricks and Delta Lake. Design data pipeline and data refresh process as per business requirements. Present architecture and solutions to executive-level. Adhere to industry best-practices in all phases of design and architecture of the solution. Provide guidance to ensure data governance, security, and compliance best practices in the architecture. REQUIRED SKILLS & QUALIFICATIONS TECHNICAL SKILLS: Cloud & Data Lake: Azure Data Lake (ADLS Gen2), Databricks, Delta Lake, Iceberg Reporting tools: PowerBI, Tableau or similar toolset Streaming & Messaging: Confluent Kafka, Apache Flink, Azure Event Hubs Big Data Processing: Apache Spark, Databricks, Flink SQL, Delta Live Tables Programming: Python (PySpark, Pandas), SQL Storage & Formats: Parquet, Avro, ORC, JSON Data Modeling: Dimensional modeling, Data Vault, Lakehouse architecture MINIMUM QUALIFICATIONS 8 + years of end-to-end design and architecture of enterprise level data platform and reporting/analytical solutions. 5+ years of expertise in real-time and batch reporting, analytical solution architecture. 4+ years of experience with PowerBI, Tableau or similar technology solutions 3+ years of experience with design and architecture with big data solution. 3+ years of hands-on experience in enterprise level streaming data solution with Python, Kafka/Flink and Iceberg. ADDITIONAL QUALIFICATIONS 8 + years of experience with Dimensional modeling and data lake design methodologies. 8+ years of experience with Relational and Non-relational databases (e.g. SQL Server, Cosmos, etc.) 3 + years of experience with readiness, provisioning, security, and best practices with Azure data platform and orchestration with Data Factory. Experience with working with business stakeholders, requirements & use case analysis. Strong communication and collaboration skills with creative problem-solving skills. PREFERRED QUALIFICATIONS Bachelors degree in computer science or equivalent work experience. Experience with Agile/Scrum methodology. Experience with tax and accounting domain a plus. Azure Data Engineer certification a plus. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Basic Function The Wolters Kluwer Digital Experience Group (DXG) creates products and solutions for Wolters Kluwer businesses to serve professionals in the Legal, Tax, Heath, Finance and Compliance sectors. This wide and growing array of solutions supports business units in building and expanding their online product portfolios. The Digital Experience Group provides global leverage of industry and customer insight, driving technology capabilities for local product innovation. We have an open position for a Senior Software Engineer in the Digital Experience Group. This job provides a highly motivated candidate an opportunity to write code to build the foundation of our health analytics platform responsible for servicing millions of API calls per day. This effort has direct impact on the quality of an actual live project used by healthcare facilities throughout the U.S. ESSENTIAL DUTIES AND RESPONSIBILITIES Analyze business requirements and user stories and epics, design software solutions and develop system architectures to meet those requirements. Communicate technical solutions to business and technical staff. Manage closure of requirements, issues and defects and project backlogs. Responsible for contributing to the best practices and process for the SDLC including conducting peer-code reviews and design reviews. Work with project lead on prioritization, scope definition, cost & effort estimations, risk / issue resolutions for respective components/projects. Evaluate, recommend, and implement new technologies for software development. Stay abreast of current trends and technologies and introduce them into the Digital Experience Group development process. Technical Skills: Minimum 5 years of experience of professional software development experience Minimum 5 years of experience required: C#, .NET Core, ASP.NET Web APIs Node JS Experience is highly preferred Experience with a wide range of cloud database technologies i.e., AURORA (PostgreSQL, MySQL), NoSQL (Dynamo DB), Amazon Relation Database Services (RDS), and/or Microsoft Azure SQL Database Experience with building and scaling distributed, highly available systems Experience with cloud services on AWS or Azure (EKS / Aurora DB / S3 / SQS / EC2 / IAM / Lambda) Experience with writing REST APIs. (GraphQL experience is a plus) Experience creating unit tests and either Test Driven or Behavior Driven development processes Thorough understanding of software development processes and procedures. Experience with data streams, event driven development, Kafka, reactive programming is plus Bonus points if you can show us a project you worked on in Github Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

About the Role: As a Customer Service Coordinator, you will utilize your extensive knowledge and advanced skills to manage and resolve complex operational and administrative challenges. You will be a key player in improving customer service processes and ensuring outstanding customer experiences at a strategic level. Responsibilities: Resolve high-impact and complex customer issues. Develop and implement customer service strategies. Lead and coordinate large-scale projects aimed at process improvement. Provide expert advice and guidance to junior associates and supervisors. Create and deliver in-depth training programs. Monitor and evaluate performance metrics to identify areas for improvement. Collaborate with cross-functional teams to enhance customer satisfaction. Ensure compliance with company policies and industry regulations. Implement and monitor quality assurance standards. Serve as a subject matter expert in operational and administrative processes. Skills: Expert Communication: Exceptional ability in all forms of communication. Strategic Insight: In-depth understanding of customer service strategies. Advanced Problem-Solving: Mastery in resolving complex and high-impact issues. Leadership & Mentorship: Strong ability to guide and develop team members. Project Management: Skilled in planning, executing, and managing large-scale projects. Analytical Proficiency: Advanced capability in data analysis and metrics evaluation. Quality Assurance: Expert understanding of QA standards and practices. Regulatory Knowledge: Thorough knowledge of industry regulations and compliance. Requires extensive knowledge and has advanced skills and expertise in operational or administrative processes and activities Generates potential solutions to complex operational or administrative problems; looks beyond the immediate problem to the broader implications of actions or decisions Completes operational or administrative work with minimal supervision; may work autonomously without established procedures and practices Communicates important and/or sensitive information and negotiates with higher levels in other departments and/or outside organizations May coordinate the work of others, but is not a supervisor

About the Role: As a Manager, HR Service Delivery, you will be at the frontline of our HR operations, managing a team that handles essential human resource services such as payroll, benefits, and other transactions. Your role is instrumental in ensuring smooth and efficient service center operations, while maintaining adherence to established standards and procedures. By addressing employee queries and overseeing transactional processes, you will contribute significantly to the overall effectiveness and responsiveness of our HR service delivery. Responsibilities: Oversee daily HR service delivery activities, including payroll, benefits administration, and other transactions. Supervise a team of entry-level professionals, providing guidance and resolving issues as they arise. Ensure compliance with established service standards and procedures. Address and resolve employee questions and concerns promptly. Coordinate with HR information systems to ensure accurate data handling. Maintain efficiency by monitoring service center operations and suggesting improvements. Assist in the implementation of new HR programs and services. Ensure accurate processing of payroll and benefits claims. Monitor transaction processes to ensure they meet required timelines and accuracy standards. Provide training and development opportunities for team members to enhance their skills. Skills: HR Systems Knowledge: Understanding of HR information systems and their role in service delivery. Communication: Effective verbal and written communication for interacting with team members and employees. Problem-Solving: Ability to address and resolve employee queries and issues efficiently. Team Management: Basic skills in supervising and guiding entry-level professionals. Time Management: Prioritizing tasks and managing time to meet deadlines. Attention to Detail: Ensuring accuracy in transaction processing and data handling. Training and Development: Basic skills in identifying and facilitating team member development. Compliance Understanding: Knowledge of relevant laws and regulations affecting HR services. Day-to-day oversight of homogenous support team Supervises the daily activities of support team(s) or entry-level professionals, typically conducting structured and predictable work Sets priorities for the team to ensure task completion; coordinates work activities with other supervisors; typically does not perform the work supervised Assignments are received as tasks to be completed Executes functional/departmental plans, applying required resources from own team to deliver objectives Work is guided by policies, procedures and the local business plan; receives review, guidance and oversight from manager Has accountability for individual performance results and hire/fire decisions, although may defer to higher levels for final decisions

Job Summary: We are seeking a highly skilled and experienced Sr. Telephony Engineer to join our team. The ideal candidate will be responsible for creating and designing automation, integrating with other systems, developing BOTS, and leveraging AI to advance our voice technologies. Proficiency in Python and coding is a plus. The Sr. Telephony Engineer will manage voice projects and technical implementations related to telecommunications systems, ensuring minimal client disruption. Key Responsibilities: Create and design automation solutions for telephony systems. Integrate telephony systems with other enterprise systems. Develop and implement BOTS and AI solutions to enhance voice technologies. Manage voice projects and technical implementations with minimal client disruption. Provide day-to-day support for telecommunications equipment, networking, SIP, and tools. Build call flows and administer Genesys Cloud Contact Center and MS Teams. Support CRM (Salesforce) systems. Develop long-range strategies for telecommunications equipment, networks, and tools. Manage documentation related to telecommunications infrastructure and services. Provide technical guidance to team members and clients. Research, recommend, and implement telecommunications equipment and services. Troubleshoot and resolve complex hardware, software, and application problems. Qualifications: Bachelors Degree in a technical or business field or equivalent specialized training or experience. 6 to 10 years of experience in telecommunications or equivalent. 2 years of IP-specific telephony experience or equivalent. Knowledge of scripting programming languages such as Python and PowerShell. Experience with contact center IT operations. Strong project management and interpersonal skills. Expert knowledge of telecommunications principles and data networks. Preferred Skills: Experience with Genesys Cloud and MS Teams calling technology. Knowledge of Audiocodes and SIP trunk routing. Working knowledge of T-SQL programming. Working knowledge of API programming. Genesys Cloud certification and/or MS Teams Certification. Work Schedule: UK Shift On call support (24/7) as per pre-determined roster Required Skills: Telecommunications Expertise: Expert knowledge of telecommunications principles and concepts, including IP telecommunications standard topologies and physical specifications. Data Networks: Expert knowledge of data networks, including OEI model, routing, switching, IP addressing, QoS, and PoE. Scripting and Programming: Proficiency in scripting programming languages such as Python, MS Graph, and PowerShell. Audiocodes and SIP Trunk Routing: Experience with Audiocodes and SIP trunk routing. T-SQL Programming: Working knowledge of T-SQL programming. Project Management: Strong project management skills to handle multiple assignments and projects effectively. Interpersonal Skills: Strong interpersonal skills to work closely with team members and clients. Technical Troubleshooting: Strong technical and troubleshooting skills to resolve complex hardware, software, and application problems. Vendor Management: Ability to manage telecommunications vendors and work closely with various organizations to design and implement communications solutions. Telephony AI Skills: Experience with AI technologies in telephony, including natural language processing (NLP) and machine learning (ML) to enhance voice recognition and response systems. Integration and Automation: Expertise in integrating telephony systems with AI-driven automation tools to streamline processes and improve efficiency. Voice Technology Innovation: Knowledge of emerging voice technologies and the ability to implement innovative solutions to advance telephony systems.

Lead Product Software Engineer The Technical Lead must have a proven track record of managing project resources to meet business and project needs. As such, the candidate must have the ability to understand business strategy and create plans for implementing that strategy in the project. The Technical Lead is part of the project leadership team and is expected to be a team player and a demonstrated leader. Essential Duties and Responsibilities: Experience in product release cycle, best practices, code reviews and defect management. Efficient in handling changes and enhancements. Out of the box thinking and creative problem-solving skills is desired Works with the team architects and product owners/managers to design and implement innovative solutions to address specific business problems. Works with the IT Operations team to deploying monitoring and performance tuning of deployed applications. Identifies optimal technologies to solve a business problem. EX. Evaluating technologies even if beta version or off-the-shelf-applications and their integration in the solution. Involved in creating POC, interact with architect within groups to strategize development and build technical roadmap. Designs and develops web applications by setting expectations and features priorities throughout development life cycle: determining design methodologies and toolsets. When necessary, works with the Software Security Assurance (SSA) program team to help identify and fix security vulnerabilities in the solutions developed Updates job knowledge by researching new technologies and software products; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Supports and mentors team members by providing training, advice, coaching and educational opportunities Exposure in Test Driven Development (TDD) and a keen focus on unit testing and code coverage Support and actively contribute in Release and PI planning. Drive refinement sessions and explore and educate technical aspects for the features being planned. Ensure best design practices and processes are followed for continuous improvement of product. Job Qualifications Bachelor s degree in information technology or related field. Preferred 10+ years experience in developing software applications Extensive technical project management experience, with a focus on Agile Methodologies, such as Scrum, Lean Startup and the Scaled Agile Framework Passionate about sharing your experiences and knowledge and growing your peers Ability to creatively handle challenges and obstacles, innovating solutions balancing both immediate needs with longer-term ownership and maintenance of solutions Strong Knowledge C#, .Net Core, Angular, Microservices, Rest API, cosmos dB, .Net Core Version. Experience in Angular till latest versions. Exposure to Micro front-end architecture added advantage. Very Good experience in Micro service and Azure development. Azure services (including App service, Service Bus, Web job, Cosmos DB, Azure Functions) Azure Cloud - Functions, Azure Service Bus, Azure Storage Queue, Key Vault Strong experience in API Management, exposure to AKS and docker. Strong Knowledge on Software Design patterns and Object-Oriented programming concepts Strong interpersonal and communication skills, coupled with solid teamwork ethic and customer focus.

This position requires a passionate and technology driven candidate to be responsible to manage product delivery of Wolter s Kluwer Passport enterprise legal management SaaS product. The candidate should be willing to challenge the status quo, drive innovation, and work hand in hand with cross functional teams. This role requires very strong technical skills in software development and a proven ability to deliver products to the market. Day-to-day activities will require working across multiple work streams, managing performance of team leads and individual developers, and ensuring consistent, high-quality delivery. This role assists with the planning and estimating of work, understands requirements of and desired functionality being built, and helps craft the technical solutions that will deliver the desired functionality. This is a role will report directly to the Director of Product Software Engineering for Passport and is crucial to the continued growth of the product and business unit within Wolters Kluwer. RESPONSIBILITIES AND ACCOUNTABILITIES Obsessive focus on customer experience and continual delivery of value. Effectively lead to instill trust, empower team members, focus on business outcomes, and foster a learning culture. Foster DevOps culture to ensure that applications can be built, tested, deployed, and monitored in an efficient and automated manner. Manage a team of 5-10+ engineers and responsible for delivery of product on-time with superior quality. Maintain and lead awareness of industry best practices and relevant technologies. Monitor trends in software engineering and development tools to influence the solutions for Passport. Understand capabilities and functionality of the platform and products to design and develop new features, modifications, enhancements to current products and tools. Participate in Code reviews, setting and implementing coding standards, hands on troubleshooting whenever required across different teams. Partner with cross functional leads and other stakeholders to design and develop modifications and enhancements to Passport. Coordinate with Product Management in all areas of development including planning, estimation, risk escalation, mitigation, delivery, and support. Conduct performance appraisals and provide coaching/mentoring to direct reports. Produce high quality software and participate in continuous improvement to achieve higher efficiency. Mentor technical managers, principal engineers, senior software engineers as we'll as associate software engineers through formal and informal channels. Ensure that all operational and employee related escalations are properly managed and resolved. Perform other duties as assigned by supervisor. REQUIREMENTS AND QUALIFICATIONS Education : Bachelor s degree in engineering (B.E. or B. Tech.), Computer Science or Engineering with equivalent credentials masters degree highly preferred Experience and Skill set: Overall, 10 years of experience with a minimum of 7 years of development experience in Java front-end technologies such as React/Angular. Minimum of 3 years of experience managing small to medium sized teams. Experience in Web development with client-side scripting languages Extensive experience using and managing GIT-based source control systems to drive continuous integration and delivery. 5+ years experience building Azure native applications. Extensive experience with agile development methodologies and processes required. Strong problem solving and troubleshooting skills with the ability to exercise mature judgement. Strong strategic thinker: Ability to apply conceptual strategy, facilitate brainstorming, and direct day-to-day execution of projects through to completion with proven experience creating strategies that are executable through creative expression. Experience leading teams in researching new and emerging technologies to realize potential value, business fit, operations, and cost efficiencies of implementing such technologies is necessary. Ability to oversee multiple complex project deliveries in parallel. Comfortable operating in fast-paced, dynamic environment.

Overview The Production Specialist I position is responsible for overseeing the entire production process for an assigned list of STM journals, which includes copyediting and composition through print and online deliverables, with a prominent focus on the quality of the content. The role serves as a point of contact for internal and external customers as well as prepress vendors. The Production Specialist I is responsible for oversight and adherence to the established schedule from submission to production through print and online distribution. Responsibilities also include quality checking at various points in the process, monitoring page budgets and other metrics, and working collaboratively with and providing feedback and direction to vendors. This position works closely with societies, editors, internal staff, and vendors to guarantee timely completion of projects Essential Duties and responsibilities Manages and coordinates the preparation and tracking of all journal content for successful and timely distribution to print and online publication. Responsible for the quality of all content deliverables, including online platform(s). Manage increasingly complex and/or society print and digital journals, ensuring deadlines are met and all content is delivered online on time to the appropriate electronic platforms. Manage vendors work with focus on strict adherence to quality and schedule, escalating concerns as necessary with management. Assist others with training Q&A and provide sample training materials as needed. Interact with and manage internal and external customers (publishers, editors, authors, societies) and vendors. Manage prepress vendor s performance; evaluate work done by vendor, including documenting errors and providing feedback; participate in regular meetings with vendors as needed to monitor performance, troubleshoot, resolve errors and performance issues to keep production process moving. Monitor page budgets, excessive alterations, and other risks for unbudgeted production costs, escalating to management as needed. Responsible for tracking receipt of and managing processing and quality of ads. Manage advertising placement instructions. Update high-level production reports and systems with status information. Identify cost-savings initiatives when possible. Job Qualifications Education: Bachelor s degree in liberal arts , Communication, English or a related discipline, or equivalent experience required. Experience: 5 years previous experience in the STM publishing experience preferred Should have experience in leading a team of 5 to 8 members 1+ year copyediting scientific or health sciences journals or books preferred Experience working within digital content delivery/content management platforms Strong organizational, communication, and follow-up skills Ability to prepare and conduct customer-facing business meetings with remote participants MS Office Suite, Adobe, and XML

About the Role: As a Purchasing & Procurement Associate, you will contribute to the procurement process by handling essential tasks related to acquiring goods and services. Your role will directly support the organizations ability to maintain a steady flow of resources, ensuring continuity in operations and helping to meet customer demand. This role offers a great opportunity to learn and grow within a dynamic working environment that values precision and efficiency. Responsibilities: Assist in preparing and processing purchase requisitions and orders. Monitor purchase orders to ensure timely delivery of goods and services. Communicate with vendors to obtain product or service information, such as price, availability, and delivery schedule. Maintain procurement records, such as items or services purchased, costs, delivery, product quality, and performance. Verify purchase requisitions by comparing items requested to master list; clarify unclear items. Assist with the resolution of inventory discrepancies. Support inventory management by ensuring proper documentation and inventory levels. Follow up on overdue orders and update records accordingly. Respond to routine procurement inquiries. Assist in maintaining supplier relationships and ensuring compliance with company procurement policies. Skills: Attention to Detail: Ability to perform tasks accurately and thoroughly. Communication Skills: Effective verbal and written communication with internal teams and suppliers. Basic Procurement Knowledge: Understanding of procurement processes and related documentation. Time Management: Ability to manage tasks efficiently within established timelines. Vendor Relationship Management: Basic ability to manage and communicate with vendors. Organizational Skills: Capability to manage multiple responsibilities and maintain accurate records. MS Office Proficiency: Basic proficiency in Microsoft Office applications for managing procurement documents. Problem-Solving Skills: Ability to handle minor issues and escalate larger problems appropriately.

In this role, you will be part of the Wolters Kluwer Digital eXperience Group (DXG, */dxg). The DXG mandate is to grow revenue in the company s digital products through innovation in, and adoption of, advanced technologies and tools to meet and further anticipate customer needs. The group drives innovation in Wolters Kluwer through its user experience center of excellence, focused on customer-centric product development, and its artificial intelligence center of excellence, applying cutting-edge technologies for the next generation of expert solutions. As part of */dxg FRR s Program Office team and leaning to the broader FRR Finance Operations team, you will be supporting the */dxg & FRR organization dedicated to the development of regulatory and risk related software solutions. Based on our internal customers requests you will be responsible for creating and managing artefacts that provide insights into the various financial aspects of the Project and Program Portfolio. You will also be responsible for identifying and enhancing the necessary underlying data sources and for putting in place robust maintenance processes. As you grow into the role you will be involved in the presentation of those data artefacts to the appropriate audience, and you will take an active part in the organization and the follow-up of the related discussion forums. The responsibilities expected from the Program Finance Analyst are: You acquire and maintain a thorough understanding of the FRR data ecosystem and supporting platforms. You leverage this knowledge and combine it with internal customers requirements to extract financial data and present it in a management readable format such as dashboards, KPI s, You enhance or put in place the necessary processes to ensure robust and efficient maintenance of those artefacts and the underlying data sources. You build strong relationships with our internal customers to understand their needs and how you can best support them in their work. You improve the forecast accuracy through understanding business processes and stakeholders involved. You develop or maintain systems & tools to guide the financial management of programs and the portfolio On a daily, weekly, monthly basis, you run and review the various dimensions of our financial performance, compare them with budget iterations and summarize and present findings, along with risks & recommendations. You coordinate these findings with the governance structure and help the project managers create & review the monthly forecasts. You educate leadership on the financial impact of risks, actions, decisions On a yearly basis, you assist or take part in the budgeting process, underpinning and preparing presentations with insights, datapoints & other information You attend or present program & portfolio financials at the monthly reviews Qualifications, Skills, Behaviors & Attitudes Must Have Bachelor s degree with 5 years of relevant experience in a financial, quantitative or analytical role Advanced proficiency in MS Excel, the usage of data interfacing and related reporting tools and modelling skills Relevant experience in working with financial functions such as budgeting, auditing, forecasting & analysis and related scheduling. Strong verbal and written communication skills, fluent in English. You can convey complex ideas in a simple way. The ability to interpret and clearly convey visualize actionable, management level information. The ability to persuade, with a respectful yet assertive approach and a proven track record in stakeholder management. You work autonomously and flexibly in a changing environment. You meet recurring deadlines. You are a responsible, methodical personality with an affinity for data and a can-do mentality Nice to have Experience with data analytics & visualization platforms (Power BI, Tableau, ) is a big plus. An understanding of the major software platforms to support project management and workflows (JIRA, Smartsheet, SF.COM, SAP, Coupa ) Notes on, or experience with Lean development or Agile values and principles and their practical implementation (SCRUM, Kanban, )

About the Role: As a Lead in Application/Product Architecture, you play a crucial role in independently executing specialized architectural tasks and supporting broader team projects. Your focus will be on creating innovative, integrated architectural solutions that drive product excellence. You will be instrumental in ensuring quality outcomes through your expertise and leadership in technical planning, design, and implementation. Responsibilities: Conduct thorough analysis of business and stakeholder requirements. Independently develop advanced architectural models and blueprints. Lead evaluations of product-service compatibility and integration techniques. Develop and maintain high-quality technical specifications. Oversee technical planning and ensure alignment with strategic goals. Execute in-depth testing, validation, and optimization of architectural components. Ensure adherence to organizational standards and industry best practices. Identify and resolve complex integration issues and technical challenges. Document and communicate detailed design updates and modifications. Provide technical leadership and guidance to ensure successful project outcomes. Skills: Experience-10+ years Specialized Architectural Knowledge: Advanced understanding of specialized application/product architecture. Independent Execution: Ability to independently execute and lead architectural tasks. Strategic Planning: Skilled in strategic technical planning and alignment with business goals. Comprehensive Design Tools Use: Proficiency in advanced design and architectural tools (e.g., Enterprise Architect). Quality Assurance Expertise: In-depth knowledge of ensuring and maintaining architectural quality. Advanced Problem-Solving: Proficient in identifying and resolving complex technical issues. Detailed Documentation: Ability to produce comprehensive and detailed technical specifications. Leadership: Strong leadership skills in guiding teams and supporting project success. Level criteria T4 (for internal use only): Requires specialized depth and/or breadth of expertise in primary job family or field of specialization; has a wide-range of experiences and advanced technical acumen serving as an advisor to management Interprets business challenges and recommends best practices to improve technology products, or to improve processes or services through applicable technology Leads others in solving complex technical problems; uses sophisticated analytical thought to exercise judgement and identify innovative solutions Works independently, with guidance in only the most complex situations; may lead job family / cross-job family group teams or projects with moderate resource requirements, risk, and/or complexity; Impacts the achievement of project objectives; work is guided by technical and professional standards and guidelines Communicates difficult concepts and influences others to adopt a different point of view Acts as advisor on advanced and broad ranging projects

About the Role: As a Fulfillment Associate, you will play a vital role in ensuring customer orders are accurately processed and shipped on time. Youll contribute to streamlining order entry, administration, and shipping processes to deliver exceptional customer service. This entry-level position provides an excellent opportunity to begin a career in supply chain operations by supporting the team and learning foundational skills. Responsibilities: Accurately enter orders into the system. Perform order administration tasks. Assist with preparing packages for shipment. Coordinate with third-party vendors for order fulfillment. Support inventory checks and report any discrepancies. Maintain operational documents and records. Assist in demand planning under supervision. Ensure customer service standards are met. Respond to basic customer inquiries. Help with general administrative duties as needed. Skills: Order Entry Systems: Proficiency in using order entry software. Attention to Detail: Ability to maintain accuracy in order processing. Customer Service: Basic understanding of customer service principles. Communication: Effective verbal and written communication skills. Time Management: Ability to manage time and prioritize tasks. Team Collaboration: Willingness to work collaboratively with team members. Basic Inventory Management: Understanding of inventory checks and reporting. Documentation: Ability to maintain and organize operational documents.

About the Role: As a Lead Product Software Engineer, you will independently execute specialized software development tasks. This role involves advanced coding, system design, and optimizing software solutions. you would be the tech. Lead of the team and would be responsible for Teams release delivery. Key Responsibilities: Development and release of Scandinavian hybrid and pure cloud products. Provide Technical guidance and mentorship to junior Engineers. Reviewing code. The following mandatory Technical skill set is required: Proficient in .NET core including ASP.Net Experience with HTML/CSS and javascript. Hands on experience with Front-end development using Angular. Extensive Experience in Cloud-based development, primarily on Microsoft Azure, using Azure services including Service Bus, App Services and Azure Functions. Experience in SQL Database Writing Unit Test cases. Use of Mocking Frameworks Team management responsibilities: Ensure team goals set and tracked periodically for completion. Support the professional development of the team memebers in both technical and soft skills via appropriate engagement. Conduct annual Performance appraisals of the team Facilitate discussion and conflict resolution. Other Important Skills: Should be conversant with Solution design, Application architecture, Agile Process.

Essential Qualifications: Bachelor s degree or equivalent work experience. 4+ years of development/ test automation experience, preferably with complex web applications. Strong knowledge of writing Integration test and UI test. Advanced technical troubleshooting, diagnosing and problem solving skills. Strong test automation skills -C#, etc. Proficiency in .NET Experience with SQL programming and database technologies. Understanding of SaaS infrastructure and components (RDBMS, Web and Application Servers, Queues, Caching, etc.) Proficiency using MS Office productivity packages - Word, Excel, and Outlook. Demonstrated experience with Web Browser Technologies, e.g. HTML, HTTP Solid understanding of object oriented programming, design and debugging skills. Proven experience developing automated test framework, e.g. Visual Studio s coded UI, unit tests. Must be self-motivated and take initiative in performing tasks and growing skills and knowledge. Preferred Qualifications: Working knowledge of Jira. Familiarity with software build and delivery process. Familiarity with Continuous Integration concepts and processes. TeamMate tools and system. Agile Software Development.

The Tax Analyst is responsible for ensuring the completeness correctness, and overall quality of CCH Axcess Tax and CCH ProSystem FX TAX (CCH software). CCH Software is used by public and private accounting firms around the world. The Tax Analyst must be versed in tax law, capable of providing clarification and interpretation to the software development team when needed, as well as conducting tax Research. Additionally, the Tax Analyst will help create Customer-facing documentation, assist the support team in resolving complex issues, and working with taxing authorities to obtain approval for government forms and associated electronic filing. Long-term opportunities include training on the softwares programming langue and developing the content calculations, workflow, and quality assurance. Ultimately, the Tax Analyst is responsible for the overall Quality of the tax software and ensuring the best user experience. Minimum Three Years of US tax experience ideally with multiple tax return type( Eg. 1040, 1120, 1065, 1041, 990 etc ). Minimum Two Years of US tax experience ideally with State Tax Returns. Good to have experience in CCH Axcess Tax and / or CCH Pro system FX tax Software. Good to have experience in XML and E-filing Good to have experience in Form testing and Defect writing.

Role: Senior Software Test Automation engineer Experience: 6 to 10 years Responsibilities : Lead the design and execution of complex automated test cases. Perform hands-on testing, with a focus on Automation (70 to 90%) and Manual testing (10 to 30%). Develop and maintain test automation frameworks and scripts. Mentor junior team members and guide best practices. Analyze test results and identify opportunities for test coverage improvements. Participate in code reviews and collaborate with developers on testing strategies. Execute performance and load testing using appropriate tools. Implement automated regression testing into CI/CD pipelines. Troubleshoot and resolve intricate automation challenges. Document test processes and outcomes for future reference. Contribute to the continuous improvement of test methodologies and procedures. Essential Qualifications: Working knowledge of Jira / ADO. Strong knowledge of writing Integration tests and UI tests. Advanced technical troubleshooting, diagnosing,g and problem-solving skills. Strong test automation skills -C#, Selenium, or Playwright Proficiency in.NET C# API testing. Solid understanding of object-oriented programming, design, and debugging skills. Demonstrated expertise in developing automated test frameworks and integrating them into CI/CD pipelines Skilled in requirements gathering and analysis within a testing role. Knowledgeable about client business functions, technology needs, tools, and applications interfacing with client systems. Strong grasp of best practice testing methodologies. Capable of analyzing project documentation (e.g., functional requirements, unit and integration test plans) to ensure testability and comprehensive system testing. Competent in reviewing technical and user documentation to validate procedures. Able to translate functional requirements and technical specifications into test scripts for new or enhanced development projects for internal stakeholders. Proficient in executing comprehensive test plans for functionality.