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Fulfillment Associate

Wolters Kluwer - Medknow Publications

2 - 5 years

4 - 8 Lacs

Kalyani, Pune

Posted:2 weeks ago| Platform:

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Skills Required

Administration Demand planning Time management Supply chain operations Inventory management Customer service Order processing Operations Supervision Recruitment

Work Mode

Work from Office

Job Type

Full Time

Job Description

About the Role: As a Fulfillment Associate, you will play a vital role in ensuring customer orders are accurately processed and shipped on time. Youll contribute to streamlining order entry, administration, and shipping processes to deliver exceptional customer service. This entry-level position provides an excellent opportunity to begin a career in supply chain operations by supporting the team and learning foundational skills. Responsibilities: Accurately enter orders into the system. Perform order administration tasks. Assist with preparing packages for shipment. Coordinate with third-party vendors for order fulfillment. Support inventory checks and report any discrepancies. Maintain operational documents and records. Assist in demand planning under supervision. Ensure customer service standards are met. Respond to basic customer inquiries. Help with general administrative duties as needed. Skills: Order Entry Systems: Proficiency in using order entry software. Attention to Detail: Ability to maintain accuracy in order processing. Customer Service: Basic understanding of customer service principles. Communication: Effective verbal and written communication skills. Time Management: Ability to manage time and prioritize tasks. Team Collaboration: Willingness to work collaboratively with team members. Basic Inventory Management: Understanding of inventory checks and reporting. Documentation: Ability to maintain and organize operational documents.

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Wolters Kluwer - Medknow Publications

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