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1.0 - 10.0 years
33 - 50 Lacs
, Canada
On-site
URGENT HIRING !!! For more information call or whatsapp +91 8800897895 location's : Canada , Australia , UK, New Zealand, Germany( Not In India ) Benefits : Medical Insurances , Travel allowances , Flight Tickets , Meals , etc Picker Responsibilities: Ensuring work areas are kept clean, neat and well-organized. Packing incoming stock away, taking inventory and reporting shortages. Keeping records of incoming and outgoing shipments. Picking orders as requested by management. Sealing and tagging containers, confirming accuracy of orders and signing pick tickets to confirm. Ensuring correct shipping information is attached and moving completed orders to shipping area. Placing containers on pallets, and securing with stretch wrap, shrink wrap and strapping. Loading and unloading trucks by using totes, jacks and forklifts. Complying with OSHA and other safety regulations. Assisting in maintaining security of warehouse.
Posted 7 hours ago
4.0 - 8.0 years
0 Lacs
karnataka
On-site
As a Spanish Customer Service Specialist based in Bangalore (Hybrid), your role is critical as you will be the primary point of contact for both customers and the company. Your main responsibility will be to lead the order-to-cash process, ensuring seamless communication and efficient handling of customer inquiries, orders, and issues. It is essential to manage customer interactions, process orders, address concerns, and coordinate with internal teams to ensure timely and accurate delivery of products and services. Your role plays a vital part in maintaining customer satisfaction and fostering strong, long-term relationships. You will be working in shifts from 9 PM to 6 AM (IST). To excel in this role, you must deliver extraordinary customer experience by providing world-class customer service. Strong communication skills in Spanish Language (Read and Write) are required to converse with customers and stakeholders effectively. You will be responsible for responding promptly to customer inquiries via phone and email, providing detailed information about products, services, and order status, resolving customer complaints and issues efficiently and professionally, processing customer orders accurately and efficiently, tracking order progress, and ensuring timely delivery. Additionally, you will coordinate with planner, logistics, sales, product management, and quality teams to fulfill customer requirements. Being the primary point of contact between customers and the manufacturing team, you will communicate any changes in order status, delays, or issues to customers promptly. Your duties will involve preparing and delivering order confirmations, shipping notifications, and other relevant information, maintaining accurate and up-to-date customer records and order documentation, generating regular reports on order status, customer interactions, and other relevant metrics, identifying trends to improve customer service processes, troubleshooting issues related to orders, deliveries, and product quality, gathering customer feedback, and suggesting improvements to products and services. Moreover, you will participate in team meetings and training sessions to stay updated on products and processes, as well as assist in the development and implementation of customer agreements and procedures. The ideal candidate should have a Bachelor's or Business degree or equivalent experience, proficiency in Spanish (B2.2 or C1), good knowledge of SAP, and supply chain knowledge. A minimum of 4+ years of experience in Spanish Customer Service, Sales Operations, Supply Chain, and Logistics is required for this role.,
Posted 13 hours ago
3.0 - 7.0 years
0 Lacs
pune, maharashtra
On-site
As an Order Management Analyst at Snowflake, you will play a crucial role in managing and processing customer orders for consumption-based services. Your responsibilities will include ensuring the accuracy and efficiency of order processing, monitoring and aligning customer usage data with ordered consumption levels, and generating orders based on predefined consumption tiers and overage policies. Additionally, handling order adjustments and modifications related to usage fluctuations will be part of your daily tasks. Your role will also involve analyzing customer usage data to identify trends, discrepancies, and potential issues. You will be responsible for generating reports on order fulfillment, consumption patterns, and customer usage, as well as providing insights and recommendations to optimize order management processes based on data analysis. In terms of customer support and communication, you will be expected to respond to customer inquiries regarding order status, usage, and billing promptly and professionally. Clear and concise explanations of consumption-based billing and order policies will be essential, along with resolving customer issues related to order discrepancies and usage disputes. Proactive communication with customers regarding usage thresholds and potential overages will also be a key aspect of your role. Furthermore, you will be involved in maintaining and updating order management systems and databases, identifying and recommending improvements to order management processes and systems, and collaborating with IT and development teams to implement system enhancements. Assisting in the testing and implementation of new order management tools and features will also be part of your responsibilities. Collaboration with the billing team to ensure accurate and timely billing based on consumption data, reconciling order data with billing records to resolve discrepancies, and providing support for billing inquiries related to consumption-based orders are crucial aspects of your role. To excel in this position, you should have a Bachelor's degree in finance or its equivalent, along with 3+ years of software/SAAS experience in deal desk, order management, billing, and accounts receivable. Demonstrating high energy, flexibility, and the ability to adapt in a challenging and fast-paced environment will be key. Salesforce CPQ experience is required, and Workday Financial experience is preferred. Being a team player and a self-starter are qualities that we value in potential candidates. Snowflake is a rapidly growing company, and we are looking for individuals who share our values, challenge ordinary thinking, and are passionate about innovation. If you are eager to make an impact and contribute to our growth, we would love to hear from you.,
Posted 13 hours ago
8.0 - 12.0 years
0 Lacs
thane, maharashtra
On-site
The role of the Customer Service Team Lead at Evonik India Pvt. Ltd. in Thane is to work alongside the Head of Customer Service and team members to implement the company's customer service strategy in India. As a Team Leader, you will lead the operational aspects of the team, provide guidance to team members, coordinate with supervisors and other related functions, and ensure the smooth running of day-to-day customer service activities. Your responsibilities will include overseeing customer service processes, liaising with the CS Hub Lead to align regional KPIs and strategies, leading the CS team to ensure operational efficiency, implementing continuous improvement processes, and building strong customer relationships. You will also be responsible for generating data for reports, ensuring compliance with regional and local CS processes, and developing the skills of team members to support their career growth. In addition, you will play a key role in representing the team to various stakeholders, overseeing operational CS activities, supporting business functions in order processing and supply chain management, managing O2C business for assigned accounts, and ensuring operational continuity. You will also focus on improving individual outcomes, following up on non-conformance issues raised by customers, and hiring and training new team members. Your technical knowledge should include proficiency in tools and systems such as SAPR11, I11, Q11, W11, SAP-IBP, CRM (CARAT Report, Complain), Power BI, CUPSET+, ECPW, and Import System. The ideal candidate for this position should have 8-10 years of experience in Customer Service and People Leadership, as well as experience with analytics and dashboards. If you have the required skills and experience, and are looking to take on a challenging leadership role in customer service operations, this opportunity at Evonik India Pvt. Ltd. could be the next step in your career.,
Posted 14 hours ago
6.0 - 10.0 years
0 Lacs
karnataka
On-site
You should have a strong knowledge of Oracle SCM Cloud Inventory & Costing modules along with hands-on experience in testing processes. Your responsibilities will include writing and executing detailed test cases while demonstrating strong communication and documentation skills. For the second position, you must possess a strong functional knowledge of Oracle Fusion Order Management. You should be experienced in manual testing and QA lifecycle processes. Additionally, you will be required to write and execute test scenarios for order processing, pricing, fulfillment, etc. Good communication and defect documentation skills are essential for this role.,
Posted 14 hours ago
0.0 - 4.0 years
0 Lacs
gwalior, madhya pradesh
On-site
The selected intern will be responsible for assisting in managing day-to-day retail and showroom operations, supporting the sales team in lead generation and customer follow-ups, ensuring smooth coordination between inventory, logistics, and display, handling basic administrative tasks and order processing, as well as maintaining store hygiene to ensure an excellent customer experience. The company, Kathgodam, is focused on creating living experiences through furniture and decor. With a passion for design and a commitment to transforming spaces, Kathgodam aims to infuse creativity and comfort into every home and workspace. The belief that well-designed environments can inspire, invigorate, and enhance the quality of life is at the core of Kathgodam's mission. Their curated furniture and interior decor collection celebrates thoughtful design, offering handpicked selections that harmonize with diverse tastes and lifestyles. Kathgodam invites individuals to step into a world where aesthetics meet functionality and promises design inspirations, updates, and exclusive behind-the-scenes glimpses to transform spaces and lives.,
Posted 15 hours ago
0.0 - 4.0 years
0 Lacs
bhopal, madhya pradesh
On-site
As a Telesales Executive, your primary responsibility will be to contact current and potential clients to provide them with information about our services. Additionally, you will be tasked with recruitment for your team, ensuring that the customer database is well-maintained and up-to-date, accurately processing orders, and supervising your team effectively. To excel in this role, we are looking for candidates who are fresher to the field of telesales or any similar role, possess excellent communication skills, and have access to a good internet connection. This part-time position offers the flexibility to work 22-24 hours per week from the comfort of your own home, with a day shift schedule. In return for your hard work and dedication, we offer a performance bonus on top of the standard benefits. If you are looking to kickstart your career in telesales and have the drive to succeed in a fast-paced environment, we encourage you to apply for this exciting opportunity.,
Posted 17 hours ago
1.0 - 2.0 years
9 - 12 Lacs
, United Arab Emirates
On-site
Description We are seeking a detail-oriented and organized Store Keeper for our warehouse logistics operations in Dubai. The ideal candidate will be responsible for managing inventory, ensuring the accuracy of stock levels, and facilitating efficient warehouse operations. Direct- Zoom Interview / Calling Interviews Online . Employment Visa / Work permit Visa Dubai United Arab Emirates . Jobs Preferred Location : Dubai ,UAE( Not in India ) Document PassportValid need for Dubai JOB. Salary : Depending on the interview , Facilities : Accommodation & Transportation Medical , Food etc. Send me CV :Whatsapp / Email /Telegram /Call me CONTACT NO :+91-8506075088/ 9999074062 ( Ak Gupta ) Responsibilities Receive and store incoming goods and materials. Maintain accurate inventory records and perform regular stock checks. Ensure proper storage methods are followed to maintain product quality. Prepare orders for shipment and coordinate logistics with transport providers. Assist in the organization of the warehouse and maintain a clean work environment. Report any discrepancies or damages in inventory to management. Collaborate with other team members to optimize warehouse operations. Skills and Qualifications Proven experience as a store keeper or in a similar role (1-2 years of experience preferred). Familiarity with inventory management software and systems. Strong organizational and multitasking skills. Ability to lift heavy items and work in a physically demanding environment. Basic knowledge of warehouse operations and logistics. Excellent communication skills in English. Attention to detail and ability to work independently.
Posted 1 day ago
4.0 - 8.0 years
0 Lacs
karnataka
On-site
As a Spanish Customer Service Specialist based in Bangalore (Hybrid), you play a crucial role as the primary point of contact between customers and the company. Your main responsibility is to lead the order-to-cash process, ensuring seamless communication and efficient handling of customer inquiries, orders, and issues. By managing customer interactions, processing orders, addressing concerns, and coordinating with internal teams, you contribute significantly to maintaining customer satisfaction and fostering strong, long-term relationships. Your shift timings for this role are from 9 PM to 6 AM (IST). Key responsibilities include delivering extraordinary customer experience by providing world-class customer service in Spanish, responding promptly to customer inquiries via phone and email, providing detailed information about products, services, and order status, resolving customer complaints efficiently, and processing customer orders accurately and efficiently. You will also track order progress, coordinate with internal teams, and serve as the primary point of contact between customers and the manufacturing team. Moreover, you will communicate any changes in order status, delays, or issues to customers promptly, prepare and deliver order confirmations, shipping notifications, and other relevant information, maintain accurate customer records and order documentation, generate reports on order status and customer interactions, identify trends to improve customer service processes, troubleshoot issues related to orders, deliveries, and product quality, gather customer feedback, and suggest improvements to products and services. To qualify for this position, you should hold a Bachelor's degree in Business or equivalent experience, possess Spanish proficiency (B2.2 or C1 level), have knowledge of SAP, and supply chain management. The critical experience required includes a minimum of 4+ years in Spanish Customer Service, Sales Operations, Supply Chain, and Logistics. Your role is instrumental in ensuring the efficient handling of customer inquiries, orders, and issues, ultimately contributing to the overall success of customer satisfaction and strong relationships.,
Posted 1 day ago
2.0 - 6.0 years
0 Lacs
surat, gujarat
On-site
As a Purchase Coordinator, you will be responsible for managing procurement activities, fostering effective vendor relationships, and ensuring smooth coordination between vendors, inventory teams, and internal departments. Your attention to detail and proactive approach will be crucial in handling order processing, maintaining accurate documentation, supporting budget control, and facilitating timely and cost-efficient purchasing. Your key responsibilities will include sourcing and procuring materials, equipment, and services as per company requirements, generating purchase orders, tracking deliveries, and ensuring timely order fulfillment. You will be expected to build and maintain strong relationships with suppliers, resolve any issues promptly, collaborate with inventory teams to manage stock levels effectively, and maintain accurate records of purchases, invoices, and contracts for audit and compliance purposes. Additionally, you will play a vital role in monitoring purchasing activities to ensure alignment with budgetary constraints, working closely with finance, operations, and production teams to meet procurement needs. To excel in this role, you should possess a Bachelor's degree in Supply Chain, Business Administration, or a related field, along with 2-3 years of relevant experience in purchasing or supply chain coordination. Proficiency in MS Office and ERP systems, as well as strong communication, negotiation, and organizational skills, will be essential for success in this position.,
Posted 1 day ago
2.0 - 6.0 years
0 Lacs
noida, uttar pradesh
On-site
You will be an experienced and well-organized Sales Coordinator, providing essential support to the field sales team. As the point of reference for colleagues and customers, your responsibilities will include managing schedules, communicating information, and maintaining documentation. Your objective is to enhance team performance and contribute to the company's sustainable growth. Your duties will involve coordinating the sales team by managing schedules, organizing important documents, and sharing relevant information. You will need to ensure the availability of necessary sales equipment and respond to customer complaints while providing after-sales support when required. Additionally, you will be responsible for storing financial and non-financial data electronically, preparing reports, processing orders accurately and promptly, and informing clients of any unexpected delays or issues. This is a full-time, permanent position with a day shift schedule. The work location for this role is in person.,
Posted 1 day ago
6.0 - 10.0 years
0 Lacs
karnataka
On-site
As an ideal candidate for this position, you should possess a strong knowledge of Oracle SCM Cloud Inventory & Costing modules. Your hands-on experience with testing processes will be valuable in ensuring the efficiency and accuracy of our systems. You must be adept at writing and executing detailed test cases to identify and rectify any issues that may arise. Additionally, strong communication and documentation skills are essential for effective collaboration with team members and stakeholders. In this role, a robust functional knowledge of Oracle Fusion Order Management is crucial. You should have experience in manual testing and a thorough understanding of QA lifecycle processes. Your ability to craft and execute test scenarios for order processing, pricing, fulfillment, and other related functions will play a vital role in maintaining the integrity of our systems. Furthermore, good communication skills and meticulous defect documentation are necessary for conveying issues clearly and facilitating swift resolutions.,
Posted 1 day ago
2.0 - 6.0 years
0 Lacs
guwahati, assam
On-site
You will be responsible for handling both inbound and outbound queries, as well as conducting follow-ups. It is essential to communicate proactively with the internal team and provide training to cross-functional teams related to product information and processes. You will be required to document and maintain reports consistently. As part of customer inquiry management, you will respond to customer inquiries, offer information on products, services, pricing, and delivery timelines. Addressing customer complaints, issues, and escalations promptly to ensure a positive customer experience is also a crucial aspect of the role. Additionally, you will assist the sales team in accurately and efficiently processing orders, coordinating with logistics and supply chain teams to ensure timely delivery, and tracking order status while providing necessary updates to customers. In terms of sales administration, you will be responsible for maintaining and updating sales records, including customer databases, sales reports, and other relevant documentation. You will also be expected to prepare sales-related documents such as contracts, quotations, and proposals. Collaborating with the sales team to ensure smooth communication and coordination, providing necessary support and information to help sales representatives achieve their targets, and developing a comprehensive understanding of the company's products and services to address customer inquiries effectively are key components of this role. Moreover, you will assist in analyzing sales data and trends to identify potential areas for improvement and growth. This position falls under the Sales Support & Operations category within the Plastic industry, specifically in the Sales & Business Development department. The employment type for this role is Full Time, Permanent, and the required skills include sales support, customer inquiry management, management, training, customer service, sales analysis, product knowledge, communication, customer experience, documentation, sales administration, sales, and order processing.,
Posted 1 day ago
1.0 - 5.0 years
0 Lacs
hyderabad, telangana
On-site
As an E-commerce Executive, you will be responsible for managing our Shopify store to ensure seamless operations and drive online sales growth. Your duties will include updating product listings, maintaining website content, optimizing user experience, processing orders efficiently, and executing marketing campaigns. You will collaborate with the marketing team to enhance online presence through ads, email campaigns, and social media integrations. Additionally, analyzing Shopify analytics and staying informed about industry trends will be essential for suggesting improvements to enhance store functionality and customer experience. To qualify for this role, you should hold a Bachelor's degree in Marketing, Business Administration, E-commerce, or a related field and have at least 3 years of experience as an E-commerce Executive, with a particular focus on Shopify. Proficiency in Shopify administration, themes, and basic HTML/CSS is preferred, along with a good understanding of e-commerce best practices, digital marketing, and SEO. Strong analytical, communication, and organizational skills are key to success in this position, as well as the ability to work independently, manage multiple tasks efficiently, and meet deadlines consistently. If you have experience with Shopify Liquid, theme customization, or app development, it would be considered a bonus. Knowledge of Google Analytics, Meta Pixel, and graphic design tools such as Canva or Photoshop will also be advantageous. Familiarity with paid ads, email marketing, or CRM tools is a plus. This is a full-time position with a day shift schedule based in Hyderabad, Telangana. Reliable commuting or plans to relocate to Hyderabad are required for in-person work. If you meet the requirements and are excited about the opportunity to contribute to our E-commerce success, we encourage you to speak with the employer at +91 7780281304.,
Posted 1 day ago
0.0 - 3.0 years
0 Lacs
karnataka
On-site
The ideal candidate for this Sales Executive position should have a minimum of 06 months of experience in sales or product selling. Candidates from Hubli or nearby regions are encouraged to apply. As a Sales Executive, your responsibilities will include conducting sales meetings with clients, whether virtually or in-person visits. You will be expected to introduce, demonstrate, and familiarize clients with the products or services offered. Additionally, you will be responsible for seeking new business opportunities, negotiating sales deals, taking and processing orders, and addressing any product or service issues on behalf of the client. Maintaining accurate records of clients and sales activities is essential. Furthermore, as a Sales Executive, you will have the opportunity to attend trade events, exhibitions, industry conferences, and promotional events to promote the company's products or services effectively. This position requires full-time availability with a day shift schedule and willingness to travel up to 75% of the time. The candidate should have at least 1 year of experience in construction sales. Proficiency in English is preferred. The work location for this position is in Hubli City, Karnataka. This role offers benefits such as Provident Fund and performance bonuses. If you have a passion for sales, excellent communication skills, and a drive to achieve targets, we encourage you to apply for this exciting opportunity.,
Posted 1 day ago
0.0 - 3.0 years
0 Lacs
bhopal, madhya pradesh
On-site
As a Telesales Executive, your responsibility will include contacting current and potential clients to inform them about our services. You will also be responsible for recruiting and supervising the team, maintaining and updating the customer database, as well as accurately taking and processing orders. This position offers part-time work for fresher candidates with good communication skills and a reliable internet connection. The expected working hours for this role are 22-24 hours per week, with the flexibility of working from home. The work schedule is during day shifts, and there is also a performance bonus incentive provided based on your achievements. Please note that the work location for this position is in person. If you are passionate about sales and enjoy communicating with clients, this role as a Telesales Executive could be a great opportunity for you to develop your skills and contribute to the growth of the team.,
Posted 2 days ago
3.0 - 7.0 years
0 Lacs
noida, uttar pradesh
On-site
As a motivated candidate, you will play a crucial role in our team by developing, maintaining, and expanding business opportunities within the corporate sector. Your responsibilities will include client development, meeting sales targets, acquiring requisitions/job orders, fostering client relationships, exploring client accounts, and ensuring successful delivery. Your primary objective will be to secure new business from both existing and prospective clients. You will be expected to establish and nurture ongoing relationships with potential clients, consistently evaluating their needs and preferences to provide tailored solutions. Facilitating all necessary documentation for order processing and activation, you will oversee order fulfillment within agreed timelines and with precision, ensuring a seamless end-to-end sales process. Additionally, you will be responsible for conducting client training sessions and demonstrations. Your role will involve comprehending client requirements, proposing suitable solutions and assistance, addressing client queries effectively, and following up on client inquiries, including requests for proposals (RFPs). Working closely with the Reporting Manager, you will collaborate on setting sales targets, strategizing business development initiatives, and creating both short- and long-term sales plans. If you are passionate about sales, possess strong communication skills, and enjoy building and nurturing client relationships, we welcome your application for this exciting opportunity. Please submit your resume to nitisha.kumari@corpseed.com to be considered for this role.,
Posted 2 days ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
You will be responsible for managing and carrying out customer billing and invoicing activities. This includes processing customer orders using company software and coordinating with relevant teams. You will be required to follow up on orders and ensure timely coordination with clients and internal departments. Additionally, you will manage and coordinate logistics to ensure smooth operations and timely delivery of orders. Handling customer complaints and resolving their issues in a timely and professional manner during the order processing stage is a key aspect of the role. You will also be responsible for coordinating with the outside sales team and other team members to achieve company sales targets. Maintaining and updating the company's digital library, processing and reporting on office expenses, and managing data for the assigned tasks are also part of the responsibilities. In this role, you will manage and order office supplies, ensure that the office is well-maintained, organized, and secure, and prepare presentations, spreadsheets, and reports. You will be expected to work the night shift in person. Additionally, you may be required to perform other administrative tasks as needed to support office functions.,
Posted 2 days ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
As a Business Transformation Consultant, you will work closely with client business and account leadership teams to align transformation programs with technical solutions that meet their business needs. You will collaborate with stakeholders at all levels of the organization to solicit strategic imperatives, support business unit managers in leveraging business architecture, and assist in creating and implementing client business plans. Your role will involve providing input into the governance cycle to support key goal achievement, planning and executing scenarios, and delivering bottom-line value for the business. Additionally, you will help the client business and leadership team with problem definition, contribute to business and technology consulting projects, and perform assessments of client business processes, organizational change, IT processes, and technology landscape. You will be responsible for developing a business and technical architecture strategy based on an understanding of various business scenarios and motivations. Your key responsibilities will include applying a structured business architecture approach and methodology, capturing tactical and strategic enterprise goals, defining business functions, processes, data relationships, and roles within the organization. You will also be involved in designing and implementing solutions, evaluating technical requirements, studying best practices, and contributing to solution design reviews. In the area of practice development, you will provide feedback on current process gaps that can be improved, identify best practices, tools, and solution accelerators, and review solutions to create reusable assets. You will stay updated on new developments in the product/technology solution area, analyze industry trends, and provide insights for solution development. Furthermore, you will engage in technology consulting advisory, collaborate with product selection groups, and work with technology specialists to identify ways to leverage products. Your role will involve utilizing specialized knowledge in various domains, COTS product features, competitive landscape, different implementations, technology concepts, process consulting, project management tools, and techniques, among others. Overall, you will demonstrate strong analytical and problem-solving skills, effective communication abilities, and proficiency in utilizing software tools for analysis and reporting. Your experience in finance-related tasks such as order processing, invoicing, cash application, credit management, or dispute resolution will be beneficial for this role. Measures of your success in this role will include the delivery of transformational value to customers, utilization in billable roles, customer feedback, certifications obtained, and the design of reusable components for Centers of Excellence. Your contribution to design and implementation support, practice development, knowledge management, solution development, product selection, technology consulting advisory, and alliance management will be critical to achieving the desired outcomes. If you possess skills related to finance specialization, order processing, and dispute resolution, and have a keen interest in business transformation consulting, this role presents an exciting opportunity for you to make a significant impact in aligning technical solutions with business goals for our clients.,
Posted 2 days ago
2.0 - 7.0 years
19 - 33 Lacs
, Canada
On-site
URGENT HIRING !!! For more information call or whatsapp 8800897895 location's : Canada , Australia , New Zealand , UK, Germany , Singapore ( Not In India ) Benefits : Medical Insurances , Travel allowances , Flight Tickets , Meals , etc Overseeing deliveries to a warehouse. Signing delivery notes once shipments are received. Completing purchase orders from various suppliers. Verifying inventory information. Preparing condition reports to include in updates to the warehouse manager. Unpacking items and arranging them on the shelves. Completing customer invoices
Posted 2 days ago
2.0 - 6.0 years
0 Lacs
pune, maharashtra
On-site
The Customer Service Representative role in the Finance entity provides first and second line of customer support to telephone and written enquiries via email/chat/social media from external Key Customers, internal Customers, and other Consumers. You will ensure timely and accurate responses with a high level of customer satisfaction. This is a 24/7 support role with a flexible schedule. As a Customer Facing (CF) CSR, you will have a broad understanding of Customer Service processes to achieve a high percentage of first contact resolution and manage customer expectations through various contact channels. You will be the primary contact for BP telephone-based enquiries from Key Customers. Your key responsibilities include: - Implementing day-to-day customer service tasks to meet customer expectations and performance indicators. - Serving as a point of contact for key account customers and addressing their enquiries. - Resolving customer issues proactively and efficiently. - Providing customer service via various channels including internet, phone, fax, and email. - Monitoring supply outages and responding to orders promptly. - Logging, assigning, and tracking customer queries and requests. - Supporting GBS activities and triaging high-risk customer issues. You should have: - A Level standard education or equivalent. - 2-3 years of customer service experience in a telephone environment, preferably with Key Account Customers. - Strong communication, time management, and problem-solving skills. - Motivation and ability to build effective relationships. - Experience with SAP, Siebel, and MS Office applications. This role may require negligible travel and is eligible for relocation within the country. It is a hybrid of office and remote working. Please note that employment may be contingent upon adherence to local policies, including background checks and pre-placement screenings.,
Posted 2 days ago
1.0 - 5.0 years
0 Lacs
karnataka
On-site
As a Sales Engineer at Hilti, you will play a crucial role in engaging with customers to understand their needs and providing them with tailored solutions through a consultative sales approach. Your key responsibilities will include monitoring and optimizing in-store processes to enhance efficiency, such as order processing, quotes, and stock management. Additionally, you will be responsible for conducting product demonstrations to highlight unique features and drive sales, as well as building and nurturing long-term relationships with customers by delivering exceptional service and personalized attention. Ensuring compliance with company policies, safety protocols, and maintaining a high standard of store presentation will also be part of your role. Furthermore, you will contribute to creative marketing initiatives aimed at increasing footfall and enhancing store visibility. To excel in this role, you are required to have an Engineering Degree along with a minimum of one year of sales experience. Proficiency in managing both technical and commercial aspects of customer interactions is essential, as well as excellent written, verbal, and presentation skills. Your ability to collaborate effectively with cross-functional teams and colleagues at all levels will be crucial for success in this position. At Hilti, we value diversity and believe that a mix of people leads to a more vibrant, innovative, and productive team. Regardless of your background, if you possess teamwork, ability, and a competitive drive, you will thrive in our environment. We offer a supportive and dynamic work culture where you will have the freedom and autonomy to deliver outstanding results. Moreover, you will have the opportunity to explore different job functions, work abroad, and tackle diverse markets, enabling you to find the perfect match for your career ambitions and achieve your professional goals. Our robust people review process ensures that your career progression aligns with your readiness for new challenges, providing a clear path for advancement within the organization.,
Posted 2 days ago
0.0 - 4.0 years
0 Lacs
chennai, tamil nadu
On-site
A Customer Service Representative (CSR) plays a pivotal role as the primary point of contact for customers, where you will be responsible for addressing inquiries, resolving issues, and ensuring utmost customer satisfaction. Your daily tasks will include responding to customer questions, processing orders, handling complaints, and offering detailed information about the products and services the company provides. Your contribution as a CSR is vital in nurturing positive customer relationships and fostering the overall success of the company. Your key responsibilities will encompass various areas such as engaging with customers through phone, email, or chat to address their inquiries efficiently. You will need to possess strong problem-solving skills to identify and resolve customer issues promptly, escalating complex problems when necessary. Additionally, you will assist customers with order placement, returns, and exchanges while providing accurate details about the company's products and services. As a CSR, you will handle customer complaints with professionalism and empathy, ensuring that customer grievances are addressed effectively. It will be your responsibility to update customer records, maintain accurate information, and recognize opportunities to upsell or cross-sell products and services to enhance sales support. Building positive customer relationships through exceptional service is crucial, and you will collaborate with team members to streamline processes and enhance the overall customer experience. To excel in this role, it is essential to stay informed about company policies, products, and services to provide customers with up-to-date information. This position offers both full-time and part-time job types with benefits including Provident Fund. The work schedule involves day shifts, and the work location is in person. Join us as a Customer Service Representative and be a key player in delivering outstanding customer service while contributing to the growth and success of the company.,
Posted 2 days ago
1.0 - 5.0 years
0 Lacs
pune, maharashtra
On-site
As a Backend Sales Executive, you will be responsible for managing sales processes and providing support to the sales team. Your key tasks will include handling customer data, processing orders, and generating sales reports. Collaboration with the front-end sales team is crucial to ensure smooth transactions and enhance customer satisfaction. Your role will contribute significantly to the overall sales operations and the achievement of sales targets.,
Posted 2 days ago
1.0 - 5.0 years
0 Lacs
faridabad, haryana
On-site
As an Internal Sales Executive at Metaval, you will be an integral part of our sales operations, client coordination, and quotation management processes. Your role will involve handling client inquiries, providing accurate and timely quotations, maintaining strong client relationships, and ensuring smooth coordination between various internal teams to meet customer deadlines. You will be responsible for managing incoming client inquiries through email, phone, and CRM platforms, preparing and sending quotations promptly, following up with clients on proposals and order status, and acting as the main point of contact for routine sales queries. Additionally, you will collaborate with internal departments such as production, design, quality, and dispatch to ensure timely delivery and resolution of customer requirements. Your day-to-day tasks will include tracking all sales communication and documentation, updating and managing sales reports and client records, supporting the senior sales team in client presentations and order processing, and assisting in achieving monthly/quarterly sales targets. To excel in this role, you should have a Bachelor's degree from a recognized university, at least 1 year of experience in sales or internal sales support (preferably in manufacturing/industrial sectors), excellent communication skills, the ability to thrive in a fast-paced environment, proficiency in Microsoft Office tools, strong organizational skills, and a positive and collaborative attitude. While experience in valves, instrumentation, or industrial equipment, as well as familiarity with CRM tools or ERP systems, are preferred but not mandatory, joining Metaval will provide you with the opportunity to work with a globally trusted brand in industrial engineering, a supportive team environment with structured growth opportunities, exposure to diverse projects and international clientele, and training and upskilling opportunities in technical and commercial areas.,
Posted 2 days ago
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The order processing job market in India is thriving with opportunities for job seekers looking to kickstart their career in this field. Order processing professionals play a crucial role in ensuring that customer orders are processed accurately and efficiently, making them an integral part of any organization's operations.
These cities are known for their booming industries and offer a plethora of opportunities for order processing professionals.
The average salary range for order processing professionals in India varies based on experience level. Entry-level professionals can expect to earn around INR 2-4 lakhs per annum, while experienced professionals with 5+ years of experience can earn upwards of INR 8-10 lakhs per annum.
In the order processing field, a typical career path may include roles such as Order Processing Executive, Senior Order Processing Specialist, Order Processing Team Lead, and Order Processing Manager. With the right skills and experience, professionals can climb the ladder and take on more challenging and rewarding roles in this field.
In addition to order processing skills, professionals in this field are often expected to have strong communication skills, attention to detail, time management abilities, and proficiency in using order processing software.
As you embark on your journey to explore order processing jobs in India, remember to showcase your skills and experience confidently during interviews. With the right preparation and determination, you can land a rewarding career in this dynamic field. Good luck!
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