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Equitas Small Finance Bank
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Service & Operation Manager

Service & Operation Manager

Equitas Small Finance Bank

9 - 10 years

25 - 30 Lacs

Rohtak

Posted:2 weeks ago| Platform:

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Skills Required

Compliance operations management service quality BFSI service management Banking banking operations financial services regulatory requirements conflict resolution performance metrics business growth operational excellence

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled professional with 9 to 10 years of experience to join our team as a Service & Operation Manager in the BFSI industry. The ideal candidate will have a strong background in managing services and operations, with excellent leadership and communication skills. Roles and Responsibility Manage and oversee daily operations to ensure efficiency and productivity. Develop and implement strategies to enhance customer satisfaction and service quality. Lead and motivate teams to achieve operational excellence and meet business objectives. Analyze performance metrics and identify areas for improvement. Collaborate with cross-functional teams to drive business growth and expansion. Ensure compliance with regulatory requirements and industry standards. Job Requirements Minimum 9 years of experience in a similar role within the BFSI industry. Strong knowledge of banking operations, financial services, and regulations. Excellent leadership, communication, and interpersonal skills. Ability to analyze data and make informed decisions to drive business outcomes. Strong problem-solving and conflict resolution skills. Experience in managing and motivating high-performing teams.

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Equitas Small Finance Bank

www.equitasbank.com

Banking

Chennai Tamilnadu

10001 Employees

3025 Jobs

Key People

Parthasarathi Mukherjee

Managing Director & CEO
Rajesh Kumar Chaturvedi

Executive Director
K Bharath Kumar

Chief Financial Officer
Pooja Nair

Chief Marketing Officer

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