Experience 10 to 15 years only Location : Cochin (Infopark) Work from Office Monday to Friday and Alternate Saturday working Role Overview: The Finance Automation Manager will play a pivotal role in transforming financial operations by identifying, designing, and implementing automation solutions. This position requires a blend of financial acumen and technical expertise to streamline processes, enhance accuracy, and drive efficiency across the finance function. Key Responsibilities: 1. Automation Strategy & Planning: Collaborate with finance and IT teams to identify automation opportunities within financial processes. Develop and implement a comprehensive automation strategy aligned with organizational goals. Prioritize automation initiatives based on impact, feasibility, and resource availability. 2. Process Analysis & Design: Analyze existing financial workflows to identify inefficiencies and areas for improvement. Design end-to-end automation solutions, including process mapping, tool selection, and integration planning. Create detailed documentation for automation processes, including specifications and user guides. 3. Tool Development & Implementation: Develop and deploy automation solutions using tools such as Robotic Process Automation (RPA), scripting languages, and financial software APIs. Integrate automation solutions with existing financial systems, including Enterprise Resource Planning (ERP) platforms like SAP, Oracle, or Microsoft Dynamics. Conduct user acceptance testing (UAT) and provide training to end-users. 4. Monitoring & Optimization: Monitor the performance of automated processes to ensure they meet desired outcomes. Identify and resolve issues promptly to minimize disruptions. Continuously optimize automation solutions to adapt to changing business needs and technologies. 5. Collaboration & Stakeholder Management: Work closely with cross-functional teams, including finance, IT, and operations, to ensure successful automation initiatives. Communicate effectively with stakeholders to gather requirements, provide updates, and manage expectations. Foster a culture of continuous improvement and innovation within the finance department. Qualifications: Education: Bachelor's degree in Finance, Accounting, Information Technology, or a related field. Show more Show less

Experience: 7 to 14 Years Location: Cochin (Work from Office) Work Schedule: Monday to Friday, and alternate Saturdays Industry: Insurance (Brokerage / Insurance Company Division) Key Responsibilities: Lead the sales function as a Profit Center Head, managing operations at a PAN India level. Drive revenue growth through strategic planning and effective market penetration. Formulate and implement market strategies to expand the business across India. Identify and capitalize on new business opportunities in regional and national markets. Develop and maintain strong relationships with clients, including insurance brokers and independent financial advisors. Promote and introduce new insurance products to intermediaries through regular engagement. Enhance profitability of current offerings by encouraging clients to use value-added services. Provide expert consultation to clients to identify the most suitable coverage for their needs. Ensure high-quality customer service by promptly addressing client queries and concerns. Maintain up-to-date knowledge of both new and existing products by coordinating with internal teams. Stay informed about current market conditions and competitor products to maintain credibility with clients. Monitor and report sales performance, including oversight of other sales team members as required. Ensure compliance with IRDA regulations and stay updated with changes in the regulatory landscape. Collaborate with underwriters to modify policies in response to client requirements. Support marketing initiatives by contributing to the creation of marketing materials and website content. Required Qualifications & Skills: MBA with a minimum of 12 years of experience in B2B corporate medical insurance sales, preferably from insurance brokerage or insurance companies. Exceptional communication and interpersonal skills. Strong relationship-building and client engagement abilities. Proven sales and negotiation skills with a track record of meeting or exceeding targets. Ability to build trust and rapport with clients and partners. High level of customer service orientation. Strong presentation and analytical skills, particularly in interpreting sales data and statistics. Meticulous attention to detail and commitment to maintaining accurate records. Demonstrated integrity, discretion, and professionalism. Creative thinking and the ability to develop innovative business solutions. Solid commercial acumen and a strong interest in the insurance and financial services industry Show more Show less

Job purpose The primary function of the role is to - sourcing, purchasing and brokering commercial aircraft parts. Establish positive and long-term sales relationships with customers while performing directed activities designed to achieve sales and revenue. Duties and responsibilities  Grow customer relationships with identified airlines, MROs and OEMs  Analyze customer requirements and RFQs, create proposals, quote prices and negotiate to price within company pricing guidelines  Maintain and develop long-term beneficial relationships with current and potential customers; create and execute a plan to bring new customers to the company.  Develop sales leads in the industry, follow-up on sales leads and turn them into invoiced sales  Remain current with the aftermarket industry to recognize issues and trends and then take action to increase business through applicable lead generation.  Identify brokering opportunities that require repair/overhaul investment to maximize financial returns  Assist with answering all calls and quote stock items at fair market value as per the set pricing.  Process all sales orders, no quotes, RMAs and drop ships  Support business in meeting monthly sales objectives in accordance with the sales plan  Represent the company through trade shows, phone calls, emails, and participation in industry organizations as requested. Must be able to meet daily as well as monthly sales target. Qualifications Education : Graduation in any stream with minimum 50% Experience: 0 to 6months of relevant experience in sales. Skills: Excellent communication skills Characteristics: Go getter and leadership abilities Working conditions: Willing to work on shift on a rotational basis Show more Show less

Required Experience : 10 to 15 Years Location : Cochin work from Office Monday to Friday and Alternate Saturdays Description Role Summary: The HR Business Partner (HRBP) position is responsible for aligning business objectives with employees and management in designated business units. The position formulates partnerships across the HR function to deliver value-added service to management and employees that reflect the business objectives of the organization. The HRBP maintains an effective level of business literacy about the business unit's financial position, its midrange plans, its culture and its competition. Roles & Responsibilities Strategic HR Partnership Collaborate with departmental leaders to understand business objectives and develop HR strategies aligned with organizational goals. Act as a trusted advisor to management on a wide range of HR matters, including performance management, organizational design, and employee relations. Talent Management: Oversee the recruitment and selection process, ensuring the organization attracts and retains top talent. Support onboarding processes to integrate new hires effectively into the organization. Facilitate talent reviews and develop strategies to address talent gaps. Employee Relations and Conflict Resolution: Serve as a primary point of contact for employee relations issues, providing guidance and support to resolve conflicts and address workplace concerns. Conduct investigations into employee complaints or grievances, ensuring fair and equitable resolution in accordance with company policies and applicable laws. Implement proactive measures to foster a positive work environment and prevent potential issues through effective communication, training, and policy enforcement. Performance Management: Partner with managers to facilitate performance management processes, including goal setting, performance evaluations, and development planning. Provide coaching and support to managers on performance improvement techniques, employee feedback, and recognition best practices. Identify training and development needs within designated departments and collaborate with Learning and Development teams to design and deliver relevant programs. HR Policy and Compliance: Stay current on relevant employment laws, regulations, and industry trends, ensuring compliance with legal requirements and company policies. Review and update HR policies and procedures as needed to reflect changes in legislation or business needs. Conduct regular audits to ensure HR data integrity and compliance with internal controls. Employee Engagement and Retention: Support initiatives to enhance employee engagement, morale, and retention. Conduct stay interviews, exit interviews, and employee surveys to gather feedback and identify areas for improvement. Collaborate with managers to develop and implement retention strategies, including career development plans, training opportunities, and recognition programs. Monitor key HR metrics, such as turnover rates and employee satisfaction scores, and recommend actions to address areas of concern. Others: Responsible for supporting payroll processes, including managing attendance records, leave management, and ensuring accurate time tracking. Educational Qualifications & Experience Required: Master's degree in Human Resources, Business Administration, Organizational Psychology, or related field. Minimum 8 years of proven experience in HR roles, with a focus on business partnering and strategic HR management. Intermediate computer literacy is required e.g. MS Office, MS Project, Banner. Show more Show less

TJob description Experience 6 to 8 years only Location : Cochin (Infopark) Work from Office Monday to Friday and Alternate Saturday working Job Summary :To help us continue expanding our offerings, we’re in search of an experienced product manager to lead a multidisciplinary development team. The ideal candidate will have a keen eye for gaps in consumer product offerings and an innovative mindset for filling them. This person should be a highly skilled market analyst with a proven ability to strategize the full lifecycle of a product, from conception to release. We’re looking for a confident leader who can guide cross-functional teams in the creation of products that improve customer experience and grow market share. Objectives of this role Drive the product- and business-planning processes for cross-functional teams Analyze customer needs, current market trends, and potential partnerships from an ROI and build-vs.-buy perspective Assess current competitor offerings and seek opportunities for differentiation Analyze product requirements and develop appropriate programs to ensure they’re met Develop, implement, and maintain production timelines across multiple departments Appraise new product ideas and strategize appropriate go-to-market plans Responsibilities Drive the execution of all processes in the product lifecycle, including product and market research, competitor analysis, planning, positioning, requirements and roadmap development, and product launch Translate product strategy into detailed requirements for prototyping and final development by engineering teams Create product strategy documents that describe business cases, high-level use cases, technical requirements, revenue, and ROI Analyze market data to develop sales strategies, and define product objectives for effective Education : Bachelor’s degree (or equivalent) Engineering Show more Show less

Qualifications Education: CA Qualified Skills: Excellent financial skills Experience : 12+ Years Location : Cochin (WFO) - Monday to Friday, Alternate Saturdays working Job purpose The primary function this role is to oversee all financial activities, including financial management, reporting, and internal systems. It will play a key role in providing strategic financial leadership, ensuring the company’s financial stability, and supporting long-term decision-making. This position is crucial for driving financial performance, improving business efficiency, and maintaining the integrity of financial operations. Duties and responsibilities Responsibility: General Ledger (GL) Management: • Maintain the standards of bookkeeping, integrity of the general ledger, ensuring accuracy in journal entries and overall financial data. • Accounts Receivable (AR): Oversee the AR process to ensure timely reconciliation. Statements of Accounts (SOA) must be processed on time, with collections of payments completed within the established timeline. • Accounts Payable (AP): Manage the AP process, Ensure the collection of commissions, and that periodic vendor payments are processed promptly without any delays. • Financial Reporting: Oversee monthly, quarterly, and annual financial reports in collaboration with the GL Managers, ensuring timely and accurate MIS reporting of business performance. • Budgeting & Forecasting: Lead the budgeting and financial forecasting processes, ensuring alignment with strategic objectives. Implement cost management strategies to control overspending and optimize savings. • Financial Planning & Analysis: Analyze financial results, provide variance analysis, and deliver insightful commentary for management decisions. – cost control on over • Insurance-Specific Financial Management: Handle finance-related functions in the insurance brokering business, including commission tracking, premium reconciliation, and revenue recognition. • Tax Management & Compliance: Ensure compliance, manage tax filings, and lead tax audits. • Audit & Regulatory Compliance: Manage internal and external audits, ensuring compliance with regulatory frameworks and financial standards. • Team Management: Supervise and mentor the finance team to ensure high performance and continuous professional development. Skills: Minimum 10+plus years of senior leadership experience in fast growing companies Excellent understanding of financial accounting and financial management requirements Experience managing a remote team Detail-oriented and analytical Show more Show less

Qualifications Education: CA Qualified Skills: Excellent financial skills Experience : 12+ Years Location : Cochin (WFO) - Monday to Friday, Alternate Saturdays working Job purpose The primary function this role is to oversee all financial activities, including financial management, reporting, and internal systems. It will play a key role in providing strategic financial leadership, ensuring the company’s financial stability, and supporting long-term decision-making. This position is crucial for driving financial performance, improving business efficiency, and maintaining the integrity of financial operations. Duties and responsibilities Responsibility: General Ledger (GL) Management: • Maintain the standards of bookkeeping, integrity of the general ledger, ensuring accuracy in journal entries and overall financial data. • Accounts Receivable (AR): Oversee the AR process to ensure timely reconciliation. Statements of Accounts (SOA) must be processed on time, with collections of payments completed within the established timeline. • Accounts Payable (AP): Manage the AP process, Ensure the collection of commissions, and that periodic vendor payments are processed promptly without any delays. • Financial Reporting: Oversee monthly, quarterly, and annual financial reports in collaboration with the GL Managers, ensuring timely and accurate MIS reporting of business performance. • Budgeting & Forecasting: Lead the budgeting and financial forecasting processes, ensuring alignment with strategic objectives. Implement cost management strategies to control overspending and optimize savings. • Financial Planning & Analysis: Analyze financial results, provide variance analysis, and deliver insightful commentary for management decisions. – cost control on over • Insurance-Specific Financial Management: Handle finance-related functions in the insurance brokering business, including commission tracking, premium reconciliation, and revenue recognition. • Tax Management & Compliance: Ensure compliance, manage tax filings, and lead tax audits. • Audit & Regulatory Compliance: Manage internal and external audits, ensuring compliance with regulatory frameworks and financial standards. • Team Management: Supervise and mentor the finance team to ensure high performance and continuous professional development. Skills: Minimum 10+plus years of senior leadership experience in fast growing companies Excellent understanding of financial accounting and financial management requirements Experience managing a remote team Detail-oriented and analytical Industry Outsourcing and Offshoring Consulting Employment Type Show more Show less

Job Purpose The Team Leader - B2B Insurance Sales will be responsible for leading and managing a team of at least 15 employees to achieve monthly B2B insurance sales targets of 300,000 AED, contributing to an annual revenue target of 3 million AED. The role involves sales planning, forecasting, corporate client handling, and team performance management. Prior experience in the insurance sector and knowledge of analytic tools will be an added advantage. Primary Duties & Responsibilities Lead and manage a B2B Insurance Sales team to meet and exceed set sales targets of 300,000 AED per month. Develop and implement effective sales strategies and business plans to achieve the annual revenue goal of 3 million AED. Manage and nurture relationships with corporate clients to drive business growth. Monitor sales planning, forecasting, and pipeline management to align with business goals. Track and ensure CRM data accuracy and lead management. Motivate, coach, and mentor the team to drive performance and improve productivity. Secondary Duties & Responsibilities Conduct regular team meetings to review progress, address challenges, and strategize improvements. Collaborate with internal stakeholders to optimize sales processes and enhance the customer experience. Ensure accurate reporting and tracking of sales metrics using CRM and other analytic tools. Identify and implement best practices to enhance team productivity and efficiency. Qualification UG Graduate in any discipline Experience Minimum 5 years of experience in corporate sales, handling corporate clients. Prior experience managing a team of at least 15 employees. Experience in insurance or financial services sector preferred. Call centre experience handling corporate clients is an added advantage. Strong proficiency in Excel or Google Sheets, documentation, and analytic tools. Skills & Competencies (Must Have) Strong leadership and people management skills. Expertise in sales planning, forecasting, and achieving sales targets. Excellent communication, negotiation, and relationship management skills. Ability to work in a fast-paced, target-driven environment. Proficiency in CRM tools and data analysis. Skills & Competencies (Good To Have) Knowledge of UAE corporate sales trends and engagement strategies. Experience with advanced analytic tools for sales performance tracking. Familiarity with insurance products and corporate client sales. Work Model Onsite Job Location: Kochi Show more Show less

Experience : 7 to 14 Years Location : Cochin (Work from Office_ Monday to Friday and alternate Saturdays Industry: Insurance (Brokerage / Insurance Company Division) Key Responsibilities: Develop and implement the overall sales strategy for the insurance division in alignment with business goals. Lead and manage a team of sales professionals, ensuring target achievement and performance excellence. Drive business development, client acquisition, and relationship management across individual and corporate segments. Maintain and grow partnerships with insurers, reinsurers, and channel partners. Oversee underwriting, claims liaison, and compliance functions as required. Take full ownership of the division’s P&L, driving revenue growth and cost optimization. Monitor market trends, competitor activity, and regulatory developments to identify new opportunities. Prepare and present business reports, forecasts, and strategic plans to senior leadership. Key Requirements: Minimum 7 years of experience in the insurance industry, with at least 3 years in a leadership role managing an insurance brokerage or a division within an insurance company. Proven experience in sales strategy, business development, and team management in the insurance sector. Strong understanding of insurance products across life, health, and general insurance. Demonstrated ability to manage P&L and deliver on revenue and profitability targets. Excellent leadership, communication, and negotiation skills. Bachelor's degree required; MBA or relevant postgraduate qualification preferred. Preferred Qualifications: IRDAI certification or other relevant industry credentials. Experience with digital insurance platforms or insurtech solutions will be an added advantage. Show more Show less

Required Experience : 09 to 14 Years Location : Cochin work from Office (Looking candidates from Kerala only) Monday to Friday and Alternate Saturdays Description Role Summary: The HR Business Partner (HRBP) position is responsible for aligning business objectives with employees and management in designated business units. The position formulates partnerships across the HR function to deliver value-added service to management and employees that reflect the business objectives of the organization. The HRBP maintains an effective level of business literacy about the business unit's financial position, its midrange plans, its culture and its competition. Roles & Responsibilities Strategic HR Partnership Collaborate with departmental leaders to understand business objectives and develop HR strategies aligned with organizational goals. Act as a trusted advisor to management on a wide range of HR matters, including performance management, organizational design, and employee relations. Talent Management: Oversee the recruitment and selection process, ensuring the organization attracts and retains top talent. Support onboarding processes to integrate new hires effectively into the organization. Facilitate talent reviews and develop strategies to address talent gaps. Employee Relations and Conflict Resolution: Serve as a primary point of contact for employee relations issues, providing guidance and support to resolve conflicts and address workplace concerns. Conduct investigations into employee complaints or grievances, ensuring fair and equitable resolution in accordance with company policies and applicable laws. Implement proactive measures to foster a positive work environment and prevent potential issues through effective communication, training, and policy enforcement. Performance Management: Partner with managers to facilitate performance management processes, including goal setting, performance evaluations, and development planning. Provide coaching and support to managers on performance improvement techniques, employee feedback, and recognition best practices. Identify training and development needs within designated departments and collaborate with Learning and Development teams to design and deliver relevant programs. HR Policy and Compliance: Stay current on relevant employment laws, regulations, and industry trends, ensuring compliance with legal requirements and company policies. Review and update HR policies and procedures as needed to reflect changes in legislation or business needs. Conduct regular audits to ensure HR data integrity and compliance with internal controls. Employee Engagement and Retention: Support initiatives to enhance employee engagement, morale, and retention. Conduct stay interviews, exit interviews, and employee surveys to gather feedback and identify areas for improvement. Collaborate with managers to develop and implement retention strategies, including career development plans, training opportunities, and recognition programs. Monitor key HR metrics, such as turnover rates and employee satisfaction scores, and recommend actions to address areas of concern. Others: Responsible for supporting payroll processes, including managing attendance records, leave management, and ensuring accurate time tracking. Educational Qualifications & Experience Required: Master's degree in Human Resources, Business Administration, Organizational Psychology, or related field. Minimum 8 years of proven experience in HR roles, with a focus on business partnering and strategic HR management. Intermediate computer literacy is required e.g. MS Office, MS Project, Banner. Show more Show less

Job description Experience 6 to 8 years only (Hiring only from Kerala ) Location : Cochin (Infopark) Work from Office Monday to Friday and Alternate Saturday working Job Summary :To help us continue expanding our offerings, we’re in search of an experienced product manager to lead a multidisciplinary development team. The ideal candidate will have a keen eye for gaps in consumer product offerings and an innovative mindset for filling them. This person should be a highly skilled market analyst with a proven ability to strategize the full lifecycle of a product, from conception to release. We’re looking for a confident leader who can guide cross-functional teams in the creation of products that improve customer experience and grow market share. Objectives of this role Drive the product- and business-planning processes for cross-functional teams Analyze customer needs, current market trends, and potential partnerships from an ROI and build-vs.-buy perspective Assess current competitor offerings and seek opportunities for differentiation Analyze product requirements and develop appropriate programs to ensure they’re met Develop, implement, and maintain production timelines across multiple departments Appraise new product ideas and strategize appropriate go-to-market plans Responsibilities Drive the execution of all processes in the product lifecycle, including product and market research, competitor analysis, planning, positioning, requirements and roadmap development, and product launch Translate product strategy into detailed requirements for prototyping and final development by engineering teams Create product strategy documents that describe business cases, high-level use cases, technical requirements, revenue, and ROI Analyze market data to develop sales strategies, and define product objectives for effective Education : Bachelor’s degree (or equivalent) Engineering Show more Show less

Experience 6 to 8 years only Location : Cochin (Infopark) Work from Office Monday to Friday and Alternate Saturday working Job Summary :To help us continue expanding our offerings, we’re in search of an experienced product manager to lead a multidisciplinary development team. The ideal candidate will have a keen eye for gaps in consumer product offerings and an innovative mindset for filling them. This person should be a highly skilled market analyst with a proven ability to strategize the full lifecycle of a product, from conception to release. We’re looking for a confident leader who can guide cross-functional teams in the creation of products that improve customer experience and grow market share. Objectives of this role Drive the product- and business-planning processes for cross-functional teams Analyze customer needs, current market trends, and potential partnerships from an ROI and build-vs.-buy perspective Assess current competitor offerings and seek opportunities for differentiation Analyze product requirements and develop appropriate programs to ensure they’re met Develop, implement, and maintain production timelines across multiple departments Appraise new product ideas and strategize appropriate go-to-market plans Responsibilities Drive the execution of all processes in the product lifecycle, including product and market research, competitor analysis, planning, positioning, requirements and roadmap development, and product launch Translate product strategy into detailed requirements for prototyping and final development by engineering teams Create product strategy documents that describe business cases, high-level use cases, technical requirements, revenue, and ROI Analyze market data to develop sales strategies, and define product objectives for effective Education : Bachelor’s degree (or equivalent) Engineering Show more Show less

Job Summary: We are seeking a detail-oriented and customer-focused Online Travel Agent specializing in airline ticketing .The successful candidate will be responsible for assisting clientswith booking flights, handling inquiries in social media, managing reservations, collecting payments through payment links, Issuing or re-issuing tickets, and providing expert travel advice. This role requires excellent communication skills in English & Arabic, knowledge of airline reservation systems (GDS), and the ability to work efficiently in a fast-paced environment. Key Responsibilities: Assist clients in booking airline tickets through online platforms and reservation systems Monitor frequently and take actions from “PNR Before Payment” in the backend system, and make an Excel record every day. Handle customer inquiries via calls and chats, ensuring prompt and accurate responses. Provide exceptional customer service and resolve any issues or complaints effectively. If requested by passengers, provide expert advice on flight options, routes, and travel itineraries. Process payment links and collect payments to issue or re-issue tickets in a timely manner. Monitor and manage flight schedules, including delays and cancellations, in GDS and communicate changes to clients. Ensure compliance with airline policies and regulations. Manage and update reservations, including changes, cancellations, and reissuances through GDS and airline portals. Stay updated on airline promotions, fare changes, and industry trends. Collaborate with the main office, mid-office, and customer care members to ensure a seamless booking experience for clients. Experience: Strong fluency in Arabic & English language Diploma in IATA or equivalent. a degree in Travel and Tourism or a related field is preferred. Proven experience as an online or direct customer-handled agent in airline ticketing. Proficiency in using airline Global Distribution Systems (e.g., Amadeus, Sabre, Galileo). Strong knowledge of airline routes, fare rules, and ticketing procedures. Excellent communication and customer service skills. Ability to multitask and work efficiently under pressure. Strong attention to detail and accuracy. Proficient in using Microsoft Office Suite and other relevant software. Ability to work flexible hours, including early mornings, afternoons, nights, and weekends if required. Job Types: Full-time, Permanent Pay: ₹40,000.00 - ₹50,000.00 per month Benefits: Health insurance Schedule: Day shift Monday to Friday Night shift Rotational shift Weekend availability Work Location: In person Application Deadline: 08/06/2025 Expected Start Date: 09/06/2025

Role Summary: The primary function of the role is to design, develop, and implement an efficient, fair and transparent Performance Management System across HTIC Global and promote a performance based culture across functions and to our Business Partners. Additionally, the incumbent is responsible to design a competency framework for HTIC Global in coordination with functions and divisions. Roles & Responsibilities Design and update HTIC Global’s competency framework in coordination with the various functions and divisions in line with HTIC’s strategic direction and functional objectives. Design Performance Management System based on leading practices with the aim to provide a fair and transparent performance management across functions and divisions. Develop and update the appraisal process and guidelines and manage the appraisal process across functions and divisions. Handle the performance management cycle process from start to end and monitor timely and accurate completion of the appraisals (e.g. forms and templates, communications). Contribute to the development and integration of competency models within the Performance Management System. Work with internal stakeholders across functions and divisions through frequent communication, to embed a culture of continuous feedback on employee performance. Provide support to line managers in applying the Performance Management System should they face challenges with the implementation. Develop tools and support material to help employees and their line managers in their appraisal process. Collect and analyze performance appraisal results across functions and divisions. Create the appraisal calendar, manage the communication with employees and ensure that each activity in the appraisal process is executed within the specified timeframe and as per defined guidelines. Resolve problems related to appraisals, such as employee requests for re-evaluation, and ensure that these issues are handled in a fair, professional, transparent and equitable way. Coordinate with Talent Management teams to gather and provide necessary input. Coordinate with L & D teams to gather and provide additional support in terms with PIP/Recurrent training requests based on PMS ratings. Educational Qualifications & Experience Required: Master's degree in Human Resources, Business Administration, Organizational Psychology, or related field. Minimum 8 years of proven experience in performance management, talent management, or related HR function. Intermediate computer literacy is required e.g. MS Office, MS Project, Banner. Knowledge : Strong understanding of performance management principles, methodologies, and best practices. Skills Required: Excellent communication, interpersonal, and coaching skills. Ability to influence and collaborate effectively with stakeholders at all levels of the organization. Analytical mindset with the ability to interpret and leverage data to drive decisions. Demonstrated leadership capabilities and a track record of driving change and achieving results. Exceptional organizational and time management skills with the ability to manage multiple priorities effectively. Competencies Required: Strategic Thinking Communication Leadership Coaching and Mentoring Conflict Resolution Collaboration Integrity Time Management Job Location : Info-park Phase 2, Kakkanad, Kochi Job Types: Full-time, Permanent Pay: ₹80,000.00 - ₹100,000.00 per month Benefits: Health insurance Schedule: Day shift Work Location: In person Application Deadline: 09/06/2025 Expected Start Date: 09/06/2025

Job Purpose: Provide support for daily IT operations, including infrastructure management and advanced technical areas Duties & Responsibilities: Primary Responsibilities: Provide technical support for various IT systems, including Active Directory, Google Workspace, Office 365 and PBX systems. Manage and troubleshoot firewalls and network security issues. Assist in the implementation and administration of IT service management processes. Handle escalations and resolve complex technical issues in a timely manner. Collaborate with clients to understand their IT needs and provide tailored solutions. Conduct training sessions IT systems and best practices. Secondary Responsibilities: Collaborate with clients to understand their IT needs and provide tailored solutions. Conduct training sessions IT systems and best practices Qualification: Bachelor’s degree in IT, Computer Science, or a related field. Relevant certifications (e.g., ITIL, CompTIA, Microsoft) are a plus. Experience: 5-8 Years Skills: Must Have: Strong knowledge of Active Directory, Google Workspace, Office 365 administration and PBX systems Experience with firewalls and network security. Proven problem-solving skills and the ability to handle escalations effectively. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Health insurance Schedule: Day shift Work Location: In person Application Deadline: 08/06/2025 Expected Start Date: 09/06/2025

Experience : 12+ Years. Location : Cochin (WFO) Monday to Friday, Alternate Saturdays working. Job Purpose The primary function this role is to oversee all financial activities, including financial management, reporting, and internal systems. It will play a key role in providing strategic financial leadership, ensuring the company's financial stability, and supporting long-term decision-making. This position is crucial for driving financial performance, improving business efficiency, and maintaining the integrity of financial operations. Responsibility Duties and responsibilities: General Ledger (GL) Management Maintain the standards of bookkeeping, integrity of the general ledger, ensuring accuracy in journal entries and overall financial data. Accounts Receivable (AR): Oversee the AR process to ensure timely reconciliation. Statements of Accounts (SOA) must be processed on time, with collections of payments completed within the established timeline. Accounts Payable (AP): Manage the AP process, Ensure the collection of commissions, and that periodic vendor payments are processed promptly without any delays. Financial Reporting: Oversee monthly, quarterly, and annual financial reports in collaboration with the GL Managers, ensuring timely and accurate MIS reporting of business performance. Budgeting & Forecasting: Lead the budgeting and financial forecasting processes, ensuring alignment with strategic objectives. Implement cost management strategies to control overspending and optimize savings. Financial Planning & Analysis: Analyze financial results, provide variance analysis, and deliver insightful commentary for management decisions cost control on over. Insurance-Specific Financial Management: Handle finance-related functions in the insurance brokering business, including commission tracking, premium reconciliation, and revenue recognition. Tax Management & Compliance: Ensure compliance, manage tax filings, and lead tax audits. Audit & Regulatory Compliance: Manage internal and external audits, ensuring compliance with regulatory frameworks and financial standards. Team Management: Supervise and mentor the finance team to ensure high performance and continuous professional development. Qualifications Education: CA Qualified. Skills: Excellent financial skills. Skills Minimum 12-plus years of senior leadership experience in fast growing companies. Excellent understanding of financial accounting and financial management requirements. Experience managing a remote team. (ref:iimjobs.com) Show more Show less

Experience 6 to 8 years only Location : Cochin (Infopark) Work from Office Monday to Friday and Alternate Saturday working Job Summary :To help us continue expanding our offerings, we’re in search of an experienced product manager to lead a multidisciplinary development team. The ideal candidate will have a keen eye for gaps in consumer product offerings and an innovative mindset for filling them. This person should be a highly skilled market analyst with a proven ability to strategize the full lifecycle of a product, from conception to release. We’re looking for a confident leader who can guide cross-functional teams in the creation of products that improve customer experience and grow market share. Objectives of this role Drive the product- and business-planning processes for cross-functional teams Analyze customer needs, current market trends, and potential partnerships from an ROI and build-vs.-buy perspective Assess current competitor offerings and seek opportunities for differentiation Analyze product requirements and develop appropriate programs to ensure they’re met Develop, implement, and maintain production timelines across multiple departments Appraise new product ideas and strategize appropriate go-to-market plans Responsibilities Drive the execution of all processes in the product lifecycle, including product and market research, competitor analysis, planning, positioning, requirements and roadmap development, and product launch Translate product strategy into detailed requirements for prototyping and final development by engineering teams Create product strategy documents that describe business cases, high-level use cases, technical requirements, revenue, and ROI Analyze market data to develop sales strategies, and define product objectives for effective Education : Bachelor’s degree (or equivalent) Engineering Show more Show less

Role Summary: The primary function of the role is to advise on and plan business and vacation itineraries. The Consultant should communicate with clients to understand their needs and help them select best options available during the travel time and the budget agreed upon. Responsibilities Primary: Listen attentively to customer’s requirements and pitch the right product and packages realizing them into revenue. Utilize the leads assigned and focus on increasing the customer base making the best possible conversions with minimum lead loss. Set realistic expectations with the customer by providing complete and error-free information about GIT and FIT packages and products. Gather knowledge about the culture, ethnicity, weather conditions, geographic layout etc of the holiday destinations and educate the customer while selling the holiday product. Secondary: Respond to inquiries about our company's services and offerings and understand client's requirements, including destinations, length of stay, and transit time. Suggest and select the most appropriate transport based on the available finances, requisite departure and arrival times, and preferred duration of transit. Inform customers about the cancellation policy, including salient dates and all penalties. Ensure the budget agreed upon is considered while selecting accommodation and transit options. Educate the customers on the activities involved in post sales and set the right expectations on timelines. Build rapport with the customer and focus on improving customer satisfaction. Research, explore and study different travel destination options including travel prices, customs, weather conditions, reviews etc. Be updated about new market trends and provide suggestions and feedback to the product team for more competitive options. Ensure customer makes the payment as defined in the SOP and adhere to the process Build confidence and trust among the customers and always be patient to answer their queries Handover the travel requirements clearly to the operations team and ensure all services are provided as promised About the Company HTIC Global offers an array of outsourcing business services that includes HR, digital marketing, customer service, accounting and finance in various SME segments across India, UAE and the Middle East. Travel Division We offer visa and holiday packages and services including hotels, flights, activities etc. We have our services to 10 locations including the entire GCC, Malaysia and India and serve more than 10000 customers every year. Please visit our website https://www.houseoftours.com for more information on our services.  Sales The Leads generated from multiple sources are actioned by the sales team by connecting with the customers on call or chat. The sales team understands the requirements of the customers and provides the required service pertaining to FIT and GIT packages and products. Qualification & Experience ● 50% marks in any graduation preferably from Travel and Tourism ● Minimum 1 year experience in handling Holiday packages will be an added advantage Show more Show less

Job purpose The primary function of the role is to review and analyze current customer experience and make sure that it is as per the set standards in all channels of service delivery and customer touch points. The role is to make sure that the customer service standards are maintained consistently and to reduce customer complaints and increase customer reviews. (Eg: If a customer is promised to get a call back, we need to make sure that they get the call back). The role is expected to achieve the goal by consistent feedback, training and auditing. Duties and responsibilities Responsibility Primary: Develop a customer experience standard and process meeting the bigger picture goal of houseoftours.com. Make sure that customer gets a seamless experience which reduces customer complaints and increases positive feedbacks Duties Setting up customer service standards in all customer channels and touchpoints Customer channels: Call center, website, retail offices, GSA offices Touch points: Emails, chats, whatsapp, Facebook, Airports, Vouchers Making sure that the service standards are maintained through Audit of customer channels and touchpoints and Feedbacks and correction Identification of weaker areas and fixing the process (For eg: If any of the consultants give wrong information to customer, liaise with the respective division to make sure information is made available for proper functioning) Training on all aspects to maintain customer experience Case Management: Making sure that all complaints from all customer touchpoints and channels are taken care KPIs Repeat customers: Increase in no: of repeat customers Improvement in conversion rate: leads to customer rate Net promoter scores (Improvement in customer feedback score) Customer effort score (This determines the effort the customer take to get to us) Qualifications Education: Graduation in any stream with minimum 50% Skills: Excellent communication skills Characteristics: Go getter and leadership abilities Working days : Monday to Thursday, Friday off, alternate Saturday working and Sunday working Timing : 10 AM to 7 PM Show more Show less

Qualifications Education: CA Qualified. Skills: Excellent financial skills. Experience : 12+ Years. Location : Cochin (WFO) Monday to Friday, Alternate Saturdays working. Job Purpose The primary function this role is to oversee all financial activities, including financial management, reporting, and internal systems. It will play a key role in providing strategic financial leadership, ensuring the companys financial stability, and supporting long-term decision-making. This position is crucial for driving financial performance, improving business efficiency, and maintaining the integrity of financial operations. Responsibility Duties and responsibilities General Ledger (GL) Management Maintain the standards of bookkeeping, integrity of the general ledger, ensuring accuracy in journal entries and overall financial data. Accounts Receivable (AR): Oversee the AR process to ensure timely reconciliation. Statements of Accounts (SOA) must be processed on time, with collections of payments completed within the established timeline. Accounts Payable (AP): Manage the AP process, Ensure the collection of commissions, and that periodic vendor payments are processed promptly without any delays. Financial Reporting: Oversee monthly, quarterly, and annual financial reports in collaboration with the GL Managers, ensuring timely and accurate MIS reporting of business performance. Budgeting & Forecasting: Lead the budgeting and financial forecasting processes, ensuring alignment with strategic objectives. Implement cost management strategies to control overspending and optimize savings. Financial Planning & Analysis: Analyze financial results, provide variance analysis, and deliver insightful commentary for management decisions cost control on over. Insurance-Specific Financial Management: Handle finance-related functions in the insurance brokering business, including commission tracking, premium reconciliation, and revenue recognition. Tax Management & Compliance: Ensure compliance, manage tax filings, and lead tax audits. Audit & Regulatory Compliance: Manage internal and external audits, ensuring compliance with regulatory frameworks and financial standards. Team Management: Supervise and mentor the finance team to ensure high performance and continuous professional - Minimum 10+plus years of senior leadership experience in fast growing companies. Excellent understanding of financial accounting and financial management requirements. Experience managing a remote team. Detail-oriented and analytical. (ref:iimjobs.com) Show more Show less