Senior IT Consultant

Job Purpose: Provide support for daily IT operations, including infrastructure management and advanced technical areas Duties & Responsibilities: Primary Responsibilities: Provide technical support for various IT systems, including Active Directory, Google Workspace, Office 365 and PBX systems. Manage and troubleshoot firewalls and network security issues. Assist in the implementation and administration of IT service management processes. Handle escalations and resolve complex technical issues in a timely manner. Collaborate with clients to understand their IT needs and provide tailored solutions. Conduct training sessions IT systems and best practices. Secondary Responsibilities: Collaborate with clients to understand their IT needs and provide tailored solutions. Conduct training sessions IT systems and best practices Qualification: Bachelor’s degree in IT, Computer Science, or a related field. Relevant certifications (e.g., ITIL, CompTIA, Microsoft) are a plus. Experience: 5-8 Years Skills: Must Have: Strong knowledge of Active Directory, Google Workspace, Office 365 administration and PBX systems Experience with firewalls and network security. Proven problem-solving skills and the ability to handle escalations effectively. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Health insurance Schedule: Day shift Work Location: In person Application Deadline: 08/06/2025 Expected Start Date: 09/06/2025