Company Description Wheelocity Motors proudly stands as the exclusive Skoda car dealership serving the Jammu region. As the sole authorized agency for Skoda vehicles in this area, we are dedicated to providing unparalleled services and access to a diverse range of Skoda automobiles. With our commitment to excellence, we aim to cater to the automotive needs of our customers, offering top-notch vehicles and exceptional customer service in the scenic region of Jammu. Role Description This is a full-time remote role for a Showroom Executive. The Showroom Executive will be responsible for managing showroom operations, assisting customers with inquiries and purchases, providing detailed information about Skoda vehicles, and ensuring high levels of customer satisfaction. The Showroom Executive will also be involved in inventory management, coordinating test drives, and maintaining showroom aesthetics. Qualifications Customer Service and Communication skills Sales and Product Knowledge Inventory Management and Coordination skills Proficiency with CRM software and showroom management tools Excellent organizational and multitasking abilities Ability to work independently and remotely Experience in the automotive industry is a plus Bachelor's degree in Business Administration, Marketing, or related field
Company Description Wheelocity Motors proudly stands as the exclusive Skoda car dealership serving the Jammu region. As the sole authorized agency for Skoda vehicles in this area, we are dedicated to providing unparalleled services and access to a diverse range of Skoda automobiles. With our commitment to excellence, we aim to cater to the automotive needs of our customers, offering top-notch vehicles and exceptional customer service in the scenic region of Jammu. Role Description This is a full-time role for a Showroom Executive. The Showroom Executive will be responsible for greeting customers, providing detailed information about Skoda vehicles, assisting with test drives, and processing sales transactions. Additional responsibilities include maintaining the showroom's appearance, ensuring all vehicles are displayed properly, and managing customer inquiries. This is a remote role. Qualifications Excellent communication and interpersonal skills Experience in customer service and sales Knowledge of automotive industry and Skoda vehicles Proficiency in using CRM software and Microsoft Office Strong problem-solving and organizational skills Ability to work independently and as part of a team Flexibility to work weekends and holidays High school diploma or equivalent; a Bachelor's degree in Business, Marketing, or related field is a plus Prior experience in a dealership or automotive sales environment is beneficial
A Floor Executive in a car dealership showroom is responsible for supervising daily operations and ensuring an excellent customer experience. This role requires efficient staff management, coordination with different departments, and attention to both operational and visual showroom standards. Key Responsibilities • Supervise the day-to-day activities on the showroom floor, ensuring all operations run smoothly and efficiently. • Greet customers, address their inquiries, and promptly resolve any complaints to guarantee customer satisfaction. • Oversee staff performance, training, and mentoring of new employees. • Monitor inventory levels, coordinate stock replenishments, and maintain accurate records. • Ensure the showroom’s appearance and visual merchandising standards are maintained at all times. • Collaborate with other departments for seamless workflow and operational goals. • Prepare sales and performance reports for management review. Essential Qualifications • Bachelor’s degree (preferred) or equivalent experience in business administration, operations, or retail management. • Strong leadership, organizational, and communication skills. • Ability to handle challenging situations, excel in customer service, and drive staff performance. • Proficiency in inventory management and basic office computer applications. Skills Required • Leadership and team management • Customer service orientation • Problem-solving and conflict resolution • Sales reporting and operational planning. • Knowledge of MS Office and showroom management systems This description emphasizes the role’s core focus on operational oversight, customer interaction, staff supervision, and showroom efficiency, tailored for a car dealership environment.
Join our team as a Customer Relationship Executive and play a vital role in ensuring customer satisfaction and fostering strong, long-lasting relationships. As the first point of contact for our clients, you will be responsible for managing customer interactions, resolving inquiries, and delivering a seamless service experience. Candidates passionate about customer service and adept at collaborating with internal teams are encouraged to apply. Responsibilities • Establish and maintain positive relationships with clients through efficient and timely responses. Address customer inquiries and resolve issues across channels such as email, phone, and social media. Collaborate with marketing, sales, and product development teams to optimize the customer experience. Monitor customer feedback and identify areas for service improvement. Track performance indicators to assess client satisfaction and project success. Qualifications • Bachelor’s degree in business, marketing, communication, or a related field. At least 2 years of experience in a customer-facing role. Strong problem-solving, time management, and interpersonal skills. Proficiency in English, Hindi, and a regional language preferred. Prior experience with CRM software is advantageous. For the Customer Relationship Executive job post, please note that only female candidates are eligible to apply for this position. This should be clearly mentioned in the “How to Apply” section as well as highlighted within the job post for clarity and compliance.
A Floor Executive in a car dealership showroom is responsible for supervising daily operations and ensuring an excellent customer experience. This role requires efficient staff management, coordination with different departments, and attention to both operational and visual showroom standards. Key Responsibilities Supervise the day-to-day activities on the showroom floor, ensuring all operations run smoothly and efficiently. Greet customers, address their inquiries, and promptly resolve any complaints to guarantee customer satisfaction. Oversee staff performance, training, and mentoring of new employees. Monitor inventory levels, coordinate stock replenishments, and maintain accurate records. Ensure the showroom's appearance and visual merchandising standards are maintained at all times. Collaborate with other departments for seamless workflow and operational goals. Prepare sales and performance reports for management review. Essential Qualifications Bachelor's degree (preferred) or equivalent experience in business administration, operations, or retail management. Strong leadership, organizational, and communication skills. Ability to handle challenging situations, excel in customer service, and drive staff performance. Proficiency in inventory management and basic office computer applications. Skills Required Leadership and team management Customer service orientation Problem-solving and conflict resolution Sales reporting and operational planning. Knowledge of MS Office and showroom management systems This description emphasizes the role's core focus on operational oversight, customer interaction, staff supervision, and showroom efficiency, tailored for a car dealership environment.
Join our team as a Customer Relationship Executive and play a vital role in ensuring customer satisfaction and fostering strong, long-lasting relationships. As the first point of contact for our clients, you will be responsible for managing customer interactions, resolving inquiries, and delivering a seamless service experience. Candidates passionate about customer service and adept at collaborating with internal teams are encouraged to apply. Responsibilities Establish and maintain positive relationships with clients through efficient and timely responses. Address customer inquiries and resolve issues across channels such as email, phone, and social media. Collaborate with marketing, sales, and product development teams to optimize the customer experience. Monitor customer feedback and identify areas for service improvement. Track performance indicators to assess client satisfaction and project success. Qualifications Bachelor's degree in business, marketing, communication, or a related field. At least 2 years of experience in a customer-facing role. Strong problem-solving, time management, and interpersonal skills. Proficiency in English, Hindi, and a regional language preferred. Prior experience with CRM software is advantageous. For the Customer Relationship Executive job post, please note that only female candidates are eligible to apply for this position. This should be clearly mentioned in the How to Apply section as well as highlighted within the job post for clarity and compliance.