Summary of This Role Plans computerized databases, including base definition, structure, documentation, long-range requirements, operational guidelines and protection. Ensures accuracy and completeness of data in master files and various support tools, such as base dictionaries. Establishes and maintains security and integrity controls. Formulates and monitors policies, procedures and standards relating to database management. Proposes and implements enhancements that will improve the performance and reliability of the system. What Part Will You Play? Performs testing of database software, utilities and patches, such as Oracle Real Application Clusters (RAC), Oracle Enterprise Manager (OEM), Data Guard, within a test environment prior to production roll out. Identifies and resolves issues while in the test environment. Performs the migration of tested/approved software, utilities, and patches to the production environment. Develops basic to moderately complex database configurations, such as multi-node RAC / Logical Standbys, by creating database objects per specified business requirements and the necessary test environments. Work in close liaison with application developers to ensure best practices are applied to mitigate potential impacts to the various user groups and/or other database configurations. Coach/mentor less experienced Database Administrators (DBAs) as they begin to perform routine/basic database administration tasks. Completes authentication and authorization requests by creating/purging/maintaining user accounts, adding/deleting/modifying table and data permissions. Performs and/or sets up scheduled database audit procedures to track the who/when changes are made or new items are created. Takes appropriate corrective actions based on audit results. Schedules database back-up tasks and ensure proper completion of scheduled tasks. Executes database recovery task during a disaster recovery and/or disaster recovery exercises. Demonstrates a working knowledge of Oracle Recovery Manager, Data Guard and Golden Gate. Monitors current usage levels of database storage to identify and report growth trends and assist in the forecasting of future storage requirements. Assists with the development of long-term capacity plans. Performs routine maintenance such as data compression, defragmentation, dropping temp tables, clearing transaction logs, archiving inactive databases, load balancing and evaluate server hardware to provide recommendations for performance improvements. Actively monitors database performance to identify bottlenecks, such as inefficient queries, inconsistent and/or corrupt indexes, database design, and provides recommendations for corrective actions. Performs database statistic reporting on a regularly scheduled basis. Ensures the high availability of the supported database(s). Demonstrates a proficiency with Automatic workload Repository (AWR) reports, Auto service Request (ASR) and OEM. Works closely with the Applications Team while performing troubleshooting to determine the source of application failures. Assists in the development of solutions to minimize the potential of future application failures. Supports the implementation of solutions. Actively leads troubleshooting tasks when engaged by business units. Produces and maintains operational database documentation, such as Oracle Standard Operating Procedures documents, Disaster Recovery Plans, Recovery Presentation, Naming Standards, Performance and Tuning, to ensure database configurations are well documented in preparation for disaster recovery. Assists in the training and familiarization of less experienced DBAs regarding company policies and procedures, techniques and current server/database configurations. What Are We Looking For in This Role? Minimum Qualifications Bachelors Degree Relevant Experience or Degree in: No degree specified Typically Minimum 4 Years Relevant Exp With the Installation, Customization, Testing and Maintenance of database systems within a production environment. Preferred Qualifications Bachelors Degree IT related field What Are Our Desired Skills and Capabilities? Skills / Knowledge - A seasoned, experienced professional with a full understanding of area of specialization; resolves a wide range of issues in creative ways. This job is the fully qualified, career-oriented, journey-level position. Job Complexity - Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in own area of expertise. Supervision - Normally receives little instruction on day-to-day work, general instructions on new assignments. DBMS Knowledge - Extensive Knowledge of multiple database disciplines and technologies DBMS Utilities - Extensive Knowledge of multiple utilities utilized to manage, monitor and maintain database systems DBMS Recovery - Extensive Knowledge of recovery technologies for local and geographically disperse systems

Coaches Analysts Sr and Analysts II, I of how to monitor complex systems and response to known and emerging threats against the Global Payments network via intrusion detection software Guides on detailed, comprehensive investigation of security issues, i.e. to review security log data, interpret data in support of security event management process from various data feeds and triage on a wide variety of security events. Can provide investigation by himself. Manages incident handling processes which include implementation of containment, protection and remediation activities. Keeps up-to-date knowledge of new and emerging threats that can affect the organizations information assets by analyzing of third party software/solutions, IT configuration changes (including access control requests), and network/system architecture from risk perspective Responsible for the design and configuration of security systems, including proxy, remote access, mail gateway, intrusion prevention, wireless networking, data leak prevention, security information and event management and web application firewalls. Assesses and disseminates threats related to the enterprise in regard to current vulnerability by managing and developing an emerging threat model. Assesses risks based on changes to implementation of ISO(International Organization for Standardization)/BSO(Business Services Online); enhances knowledge of PCI(Payment Card Industry)/Logical Security guidelines and models, HIPPA(health insurance portability and accountability act), PII(Personally Identifiable Information) , and Card personalization. Guides on creating cost effective solutions for system/application development regarding Information Security processes and concepts in applicable systems and software. Performs day-to-day Information Security functions pertaining to computer security software products and processes. Works closely with subject matter experts and management to develop skill set for non-routine work. Enhance understanding of business objectives and helps providing direction based on risk, Corporate Security Policy, and association and regulatory guidelines. Develops long term strategies for conducting system penetration, vulnerability and web application testing, risk assessments, policy creation. What Are We Looking For in This Role? Minimum Qualifications Bachelors Degree Relevant Experience or Degree in: Bachelors degree in Computer Science, Info Security, or related field Typically Minimum 6 Years Relevant Exp Including network operations or engineering or system administration on Unix, Linux, MAC(Message Authentication Code), or Windows; proven experience working with security operations, intrusion detection systems, Security Incident Even Management systems, and anti-virus collection logs; including knowledge of industry standard security compliance programs ((PCI(Payment Card Industry), SOX(Sarbanes-Oxley) , GLBA(Gramm Leach Bliley Act)), etc.). Knowledge of industry standard security compliance programs ((PCI(Payment Card Industry), SOX(Sarbanes-Oxley) , GLBA(Gramm Leach Bliley Act), etc.) What Are Our Desired Skills and Capabilities? Skills / Knowledge - Having wide-ranging experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways. Some barriers to entry exist at this level (e.g., dept./peer review). Job Complexity - Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Networks with key contacts outside own area of expertise. Supervision - Determines methods and procedures on new assignments and may coordinate activities of other personnel (Team Lead). Risk Assessment - Ability to identify, communicate, and mitigate risk within technical solution designs Industry Knowledge - Continued self-education of new and emerging threats and relevant processes, controls, or technologies to mitigate them. Incident Response - Knowledge and skills to contribute to all phases of Incident Response.

Responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning. Creates a bridge between development and operations by applying a software engineering mindset to system administration topics. Splits time between operations/on-call duties and developing systems and software that help increase site reliability and performance. What Part Will You Play Chaos engineering - you're expected to think laterally about how our systems might fail in theory, design tests to demonstrate how they behave in practice, and then formulate and implement remediation plans, as appropriate. Pushing our systems to their limits, and then coming up with designs for how to get them to the next performance tier. Safeguarding reliability. Ensuring that our services are highly available, resilient against disasters, self-monitoring, and self-healing. Running game days to test assumptions about reliability and learn what will break before it matters to customers. Reviewing designs with an eye toward increasing the holistic stability of our platform and identifying potential risks. Building systems to proactively monitor the health, performance and security of our production and non-production virtualized infrastructure. Improving our monitoring and alerting systems to make sure engineers get paged when it matters (and don t get paged when it doesn t). Troubleshooting systems and network issues, alongside our Technical Operations Team. Mentoring other engineers in reliability-related skills. Evolving our SDLC, practices, and tooling to account for Site Reliability considerations and best practices. Developing runbooks and improving documentation. Minimum Qualifications Bachelors Degree in computer science or other relevant field of study Typically Minimum 4 Years Relevant Exp in software development What Are Our Desired Skills and Capabilities Skills / Knowledge - A seasoned, experienced professional with a full understanding of area of specialization; resolves a wide range of issues in creative ways. This job is the fully qualified, career-oriented, journey-level position. Job Complexity - Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in own area of expertise. Supervision - Normally receives little instruction on day-to-day work, general instructions on new assignments. Technical Acumen : Experience running kubernetes or equivalent technology in a public or private cloud. Building and maintaining high-availability applications including redundancy, fail over, scalability, monitoring and performance. Proficiency in coding in either C# or Java. Proficiency in scripting languages such as Shell, Python, Perl, Ruby, etc Service Oriented or microservice architectures. Experience with virtualization, monitoring and automation. Hands-on experience with orchestration and system configuration tools such as Salt, Ansible, Fabric, Puppet, Chef, Terraform, etc Load balancing, storage, and clustering technologies. System-level monitoring and alerting tools such as PRTG, Nagios or Zabbix. Linux and/or windows System Administration. Systems and Network Engineering. Continuous Integration tools (eg. Jenkins, TeamCity, Bamboo). Experience with cloud infrastructure and networking in a production context. Experience with physical data centers and networks

Works throughout the software development life cycle and performs in a utility capacity to create, design, code, debug, maintain, test, implement and validate applications with a broad understanding of a variety of languages and architectures. Analyzes existing applications or formulate logic for new applications, procedures, flowcharting, coding and debugging programs. Maintains and utilizes application and programming documents in the development of code. Recommends changes in development, maintenance and system standards. Creates appropriate deliverables and develops application implementation plans throughout the life cycle in a flexible development environment. What Part Will You Play Develops basic to moderately complex code using front and / or back end programming languages within multiple platforms as needed in collaboration with business and technology teams for internal and external client software solutions. Designs, creates, and delivers routine to moderately complex program specifications for code development and support on multiple projects/issues with a wide understanding of the application / database to better align interactions and technologies. Analyzes, modifies, and develops moderately complex code/unit testing in order to develop concise application documentation. Performs testing and validation requirements for moderately complex code changes. Performs corrective measures for moderately complex code deficiencies and escalates alternative proposals. Participates in client facing meetings, joint venture discussions, vendor partnership teams to determine solution approaches. Provides support to leadership for the design, development and enforcement of business / infrastructure application standards to include associated controls, procedures and monitoring to ensure compliance and accuracy of data. Applies a full understanding of procedures, methodology and application standards to include Payment Card Industry (PCI) security compliance. Conducts and provides basic billable hours and resource estimates on initiatives, projects and issues. Assists with on-the-job training and provides guidance to other software engineers. Minimum Qualifications BS in Computer Science, Information Technology, Business / Management Information Systems or related field Typically minimum of 4 years - Professional Experience In Coding, Designing, Developing And Analyzing Data. Typically has an advanced knowledge and use of one or more front / back end languages / technologies and a moderate understanding of the other corresponding end language / technology from the following but not limited to; t wo or more modern programming languages used in the enterprise, e xperience working with various APIs, external Services, e xperience with both relational and NoSQL Databases. Preferred Qualifications BS in Computer Science, Information Technology, Business / Management Information Systems or related field 6+ years professional Experience In Coding, Designing, Developing And Analyzing Data and experience with IBM Rational Tools What Are Our Desired Skills and Capabilities Skills / Knowledge - A seasoned, experienced professional with a full understanding of area of specialization; resolves a wide range of issues in creative ways. This job is the fully qualified, career-oriented, journey-level position. Job Complexity - Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in own area of expertise. Supervision - Normally receives little instruction on day-to-day work, general instructions on new assignments. Operating Systems: Linux distributions including one or more for the following: Ubuntu, CentOS/RHEL, Amazon Linux Microsoft Windows z/OS Tandem/HP-Nonstop Database - Design, familiarity with DDL and DML for one or more of the following databases Oracle, Informix, DB2, Hadoop Back-end technologies - Java, Spring, SpringBoot, Microservices, hibernate Front-end technologies - HTML, JavaScript, jQuery, CICS Web Frameworks - Web technologies like Node.js, React.js, Angular, Redux Development Tools - Eclipse, Visual Studio, Webpack, Babel, Gulp Mobile Development - iOS, Android Machine Learning - Python, R, Matlab, Tensorflow, DMTK

Looking for a proactive and skilled Devops Engineer to join team and support the seamless Integration and deployment of software solutions . In this role ,associate will need to collaborate closely with developers,QA and infrastructure team to automate process ,enhance CI/CD pipelines and ensure high system availability and reliability .The associate need to play a key role in maintaining infrastructure as code ,monitoring environments and supporting prod deployments . Key Responsibilities: Design, build, and maintain CI/CD pipelines for efficient and secure deployments Automate infrastructure provisioning using tools like Terraform, CloudFormation, or Ansible Monitor system performance and troubleshoot issues in production and pre-production environments Manage containerization and orchestration platforms such as Docker and Kubernetes Work with cloud platforms (AWS/GCP/Azure) to support scalable, resilient, and secure environments Implement and maintain logging, monitoring, and alerting tools (eg, Prometheus, Grafana, ELK stack) Collaborate with development and QA teams to streamline release processes Ensure security best practices are integrated across all DevOps activities Required Qualifications: bachelors degree in Computer Science, Information Technology, or a related field 4+ years of experience in a DevOps or Site Reliability Engineering (SRE) role Strong experience with CI/CD tools such as Jenkins, GitLab CI, or CircleCI Hands-on experience with containers and orchestration (Docker, Kubernetes) Experience with infrastructure as code tools (Terraform, Ansible) Familiarity with scripting languages (Bash, Python, etc) Experience with cloud environments (AWS preferred) Strong understanding of networking, firewalls, DNS, and load balancers Nice to Have: Certification in AWS, Kubernetes, or other relevant technologies Experience with service mesh (Istio, Linkerd) and GitOps (ArgoCD, Flux) Familiarity with security compliance and incident response processes Technical Skill Set Needed : Spark , Python, AWS, Snowflake, DataBricks, Kubernetes

Splunk SME/Administrator responsible for supporting Design, Development & implementation of Splunk products to bring agility in operations. What Part Will You Play? Implemente and administer Splunk, Splunk Enterprise Security in both on-prem and cloud Develop content including dashboards, alerts, reports etc. Monitor and maintain Splunk performance, availability, and capacity with present and future infrastructure User management, Index Management, configuration files, Forwarder management, Data inputs, Event Parsing, Manipulating raw data Build, customize, and deploy Splunk apps Work on different types of knowledge objects - Fields, Field extractions, Field aliases, Calculated fields, Lookups, Event types, Tags, Reports, Alerts, Macros, Data models Strong knowledge on Search Processing Language (SPL) Good knowledge of Splunk ES (Enterprise Security) is must Troubleshoot technical issues to establish the root cause of problems and form a solution or workaround across a range of environments Knowledge on Splunk SOAR and UBA is a plus What Are We Looking For in This Role? Minimum Qualifications Bachelors Degree Relevant Experience or Degree in: Bachelors degree in Computer Science, Info Security, or related field. Or relevant work experience in a related field. Typically Minimum 4 Years Relevant Exp in Splunk administration Including network operations or engineering or system administration on Unix, Linux, MAC(Message Authentication Code), or Windows; common security operations, intrusion detection systems, Security Incident Even Management systems, Penetration Testing, Web Application assessment, Secure Coding practices. Preferred Qualifications Splunk certifications Any security certification Typically Minimum 4 Years Relevant Exp Knowledge of industry standard security compliance programs PCI(Payment Card Industry), SOX(Sarbanes-Oxley) , GLBA(Gramm Leach Bliley Act), etc.) What Are Our Desired Skills and Capabilities? Skills / Knowledge - Developing professional expertise, applies company policies and procedures to resolve a variety of issues. Job Complexity - Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action. Builds productive internal/external working relationships. Supervision - Normally receives general instructions on routine work, detailed instructions on new projects or assignments. Risk Assessment - Ability to identify, communicate, and mitigate risk within technical solution designs Industry Knowledge - Continued self-education of new and emerging threats and relevant processes, controls, or technologies to mitigate them. Incident Response - Knowledge and skills to contribute to all phases of Incident Response.

. RESPONSIBILITIES Design and implement CI/CD pipelines for AI and ML model training, evaluation, and RAG system deployment (including LLMs, vectorDB, embedding and reranking models, governance and observability systems, and guardrails). Provision and manage AI infrastructure across cloud hyperscalers (AWS/GCP), using infrastructure-as-code tools -strong preference for Terraform-. Maintain containerized environments (Docker, Kubernetes) optimized for GPU workloads and distributed compute. Support vector database, feature store, and embedding store deployments (e.g., pgVector, Pinecone, Redis, Featureform. MongoDB Atlas, etc). Monitor and optimize performance, availability, and cost of AI workloads, using observability tools (e.g., Prometheus, Grafana, Datadog, or managed cloud offerings). Collaborate with data scientists, AI/ML engineers, and other members of the platform team to ensure smooth transitions from experimentation to production. Implement security best practices including secrets management, model access control, data encryption, and audit logging for AI pipelines. Help support the deployment and orchestration of agentic AI systems (LangChain, LangGraph, CrewAI, Copilot Studio, AgentSpace, etc.). Must Haves: 4+ years of DevOps or infrastructure engineering experience. Preferably with 2+ years in AI/ML environments. Hands-on experience with cloud-native services (AWS Bedrock/SageMaker, GCP Vertex AI, or Azure ML) and GPU infrastructure management. Strong skills in CI/CD tools (GitHub Actions, ArgoCD, Jenkins) and configuration management (Ansible, Helm, etc.). Proficient in scripting languages like Python, Bash, -Go or similar is a nice plus-. Experience with monitoring, logging, and alerting systems for AI/ML workloads. Deep understanding of Kubernetes and container lifecycle management. Bonus Attributes: Exposure to MLOps tooling such as MLflow, Kubeflow, SageMaker Pipelines, or Vertex Pipelines. Familiarity with prompt engineering, model fine-tuning, and inference serving. Experience with secure AI deployment and compliance frameworks Knowledge of model versioning, drift detection, and scalable rollback strategies. Abilities: Ability to work with a high level of initiative, accuracy, and attention to detail. Ability to prioritize multiple assignments effectively. Ability to meet established deadlines. Ability to successfully, efficiently, and professionally interact with staff and customers. Excellent organization skills. Critical thinking ability ranging from moderately to highly complex. Flexibility in meeting the business needs of the customer and the company. Ability to work creatively and independently with latitude and minimal supervision. Ability to utilize experience and judgment in accomplishing assigned goals. Experience in navigating organizational structure.

. Summary of This Role Leads the planning and rollout of assigned products through ownership of product concepts, roadmaps, and prioritization with delivery teams. Navigates a dynamic and distributed stakeholder and development environment to build and maintain a prioritized roadmap. Owns product backlog and release plan. Champions and supports the product development team by reducing churn and waste, removing blockers, escalating issues and offering ideas, solutions, and technical product guidance. What Part Will You Play For complex product offerings, leverages expertise in financial services markets and/or Agile software product development to drive product innovation, roadmap priorities, and requirements for the assigned product offering that serves to further distinguish our capabilities from the competition and to deepen engagement for our clients customers. Close collaboration with product development team is key to success. Collaborates closely with our leadership, sales, and client teams to pinpoint opportunities for our strategic focus, and ensures the release themes and plans align to deliver the capabilities to enable winning in the marketplace. Acts independently in determining methods and procedures for alignment to product strategy. Facilitates product innovation and roadmap planning sessions. Actively offers ideas, solutions, and technical product guidance on solution feasibility, approach, and high level scope. Participates in release and sprint planning sessions to select appropriate priorities from the product backlog for inclusion in the release priorities. Able to discern appropriate priorities from the backlog based on a variety of factors, including input from multiple teams (Market Strategy, Portfolio Management, and Client Implementations, among others), scope/sizing considerations, functional synergies, etc. Facilitates product scenario, epic, and solution requirements sessions for product enhancements. Actively participates in design review and product demo sessions, offering critical and insightful feedback that shapes the final product delivery to help us win in the marketplace and identify design rationale and implementation best practices for inclusion in go-to-market strategies. Drives effective release priority communications to ensure that all appropriate internal teams have visibility to the contents of critical commitments in the releases, as well as visibility into overall product readiness. This includes ensuring that key product decisions made within the delivery cycle are communicated and understood so that product readiness and intent are achieved. Includes driving and coordinating many aspects of go-to-market planning and execution (e.g. pricing, contracts, value proposition and messaging, etc.). Helps technical writing team members to deliver product documentation to ensure effective internal and external communications of each release. This includes user guides, implementation guides, release notes, and various internal release communication sessions. Collaborates within and outside of the product management team to ensure product relevance and prioritization across segment offerings. Not an exhaustive list; other duties as assigned. What Are We Looking For in This Role Minimum Qualifications Bachelors Degree Relevant Experience or Degree in: Computer Science or equivalent field from an accredited university is required; however, relevant experience in lieu of a degree may be considered. Typically a minimum of 8 years Demonstrated track record in product development/management, preferably cloud based SaaS products in a client-facing environment. Strong technical aptitude. Experience with Agile delivery methodology preferred. Preferred Qualifications Masters Degree Computer Science or equivalent field from an accredited university. What Are Our Desired Skills and Capabilities Skills / Knowledge - Having broad expertise or unique knowledge, uses skills to contribute to development of company objectives and principles and to achieve goals in creative and effective ways. Having ownership of a function, account or matrix management responsibilities, uses knowledge to ensure success, strengthen relationships, expand the business, and lead matrix teams on complex projects. Barriers to entry such as technical committee review may exist at this level. Job Complexity - Works on significant and unique issues where analysis of situations or data requires an evaluation of intangibles. Exercises independent judgment in methods, techniques and evaluation criteria for obtaining results. Creates formal networks involving coordination among groups, both internal and external. Supervision - Acts independently to determine methods and procedures on new or special assignments.

. Summary of This Role Leads the planning and rollout of assigned products through ownership of product concepts, roadmaps, and prioritization with delivery teams. Navigates a dynamic and distributed stakeholder and development environment to build and maintain a prioritized roadmap. Owns product backlog and release plan. Champions and supports the product development team by reducing churn and waste, removing blockers, escalating issues and offering ideas, solutions, and technical product guidance. What Part Will You Play For complex product offerings, leverages expertise in financial services markets and/or Agile software product development to drive product innovation, roadmap priorities, and requirements for the assigned product offering that serves to further distinguish our capabilities from the competition and to deepen engagement for our clients customers. Close collaboration with product development team is key to success. Collaborates closely with our leadership, sales, and client teams to pinpoint opportunities for our strategic focus, and ensures the release themes and plans align to deliver the capabilities to enable winning in the marketplace. Acts independently in determining methods and procedures for alignment to product strategy. Facilitates product innovation and roadmap planning sessions. Actively offers ideas, solutions, and technical product guidance on solution feasibility, approach, and high level scope. Participates in release and sprint planning sessions to select appropriate priorities from the product backlog for inclusion in the release priorities. Able to discern appropriate priorities from the backlog based on a variety of factors, including input from multiple teams (Market Strategy, Portfolio Management, and Client Implementations, among others), scope/sizing considerations, functional synergies, etc. Facilitates product scenario, epic, and solution requirements sessions for product enhancements. Actively participates in design review and product demo sessions, offering critical and insightful feedback that shapes the final product delivery to help us win in the marketplace and identify design rationale and implementation best practices for inclusion in go-to-market strategies. Drives effective release priority communications to ensure that all appropriate internal teams have visibility to the contents of critical commitments in the releases, as well as visibility into overall product readiness. This includes ensuring that key product decisions made within the delivery cycle are communicated and understood so that product readiness and intent are achieved. Includes driving and coordinating many aspects of go-to-market planning and execution (e.g. pricing, contracts, value proposition and messaging, etc.). Helps technical writing team members to deliver product documentation to ensure effective internal and external communications of each release. This includes user guides, implementation guides, release notes, and various internal release communication sessions. Collaborates within and outside of the product management team to ensure product relevance and prioritization across segment offerings. Not an exhaustive list; other duties as assigned. What Are We Looking For in This Role Minimum Qualifications Bachelors Degree Relevant Experience or Degree in: Computer Science or equivalent field from an accredited university is required; however, relevant experience in lieu of a degree may be considered. Typically a minimum of 8 years Demonstrated track record in product development/management, preferably cloud based SaaS products in a client-facing environment. Strong technical aptitude. Experience with Agile delivery methodology preferred. Preferred Qualifications Masters Degree Computer Science or equivalent field from an accredited university. What Are Our Desired Skills and Capabilities Skills / Knowledge - Having broad expertise or unique knowledge, uses skills to contribute to development of company objectives and principles and to achieve goals in creative and effective ways. Having ownership of a function, account or matrix management responsibilities, uses knowledge to ensure success, strengthen relationships, expand the business, and lead matrix teams on complex projects. Barriers to entry such as technical committee review may exist at this level. Job Complexity - Works on significant and unique issues where analysis of situations or data requires an evaluation of intangibles. Exercises independent judgment in methods, techniques and evaluation criteria for obtaining results. Creates formal networks involving coordination among groups, both internal and external. Supervision - Acts independently to determine methods and procedures on new or special assignments.

. Job Profile Summary Manages a team who lead projects / initiatives supporting the company-client relationship, ensuring client satisfaction. Oversees the execution and completion of information technology solutions projects and implementations in the professional services arena. Provides budget analysis, labor planning, and coordination of activities between client and company team members. Monitors project and implementation completion from initiation through delivery to meet revenue and cost projections. Oversees performance of the implementation and client acceptance of capitalized / enterprise software systems, or system integration projects or engagements. Serves as mediator to internal issues and conflicting priorities for team members of cross-functional teams focused on the delivery of new or existing solutions to clients. Job Description What Part Will You Play Provides leadership and guidance to a team tasked with conducting detailed review and analysis of data on client issues, client projects, implementations, client configuration changes, client escalations, as well as recommending appropriate client treatment. Creates, implements, tests, and strengthens plans of varying complexity aimed at supporting our clients. Collaborates with assigned clients to provide subject matter expertise from your teams area of focus Supporting your team members with removing roadblocks, finding solutions, prioritizing work as needed, communication across the organization, and raising issues as needed to leadership. Works to find ways to improve processes, efficiencies, and improved collaboration across the team and other teams in the organization. Not an exhaustive list; other duties as assigned. What Are We Looking For in This Role Minimum Qualifications Excellent Language Skills Bachelors Degree Relevant Experience or Degree in: related field of study from an accredited university is required; however, relevant experience in lieu of a degree may be considered. Typically a minimum of 5-6 years Related professional experience including a minimum of 2-4 years experience in a supervisory position or team lead position Working schedule would coincide with US hours to start and overlap over time to a more daytime routine that coincides with the existing Indian team. Preferred Qualifications Credit card business knowledge a plus TSYS Products and platforms a plus What Are Our Desired Skills and Capabilities Skills / Knowledge - Developing professional expertise, applies company policies and procedures to resolve a variety of issues. Job Complexity - Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action. Builds productive internal/external working relationships. Supervision - Normally receives general instructions on routine work, detailed instructions on new projects or assignments. Problem Solving - ability to deduce and solve complex issues and juggle multiple ongoing initiatives simultaneously. On call support - at times will rotate with other leaders for on-call support for our clients acting as front line client support when needed. Language Skills - A dvanced knowledge of English, written and verbal (C1 - C2).

. Summary of This Role Leads cross-functional teams to provide agile-based project deliverables and facilitates the teams work to accelerate delivery of business value by ensuring adherence to Scrum methodologies and processes. Facilitates internal and external communication, removes impediments, and serves as the intermediary between multiple product owners, managers, and team members. Using strong communication, facilitates the project team through the Scrum process of Release Planning, Sprint Planning for multiple product owners, Daily Scrums, Sprint Reviews and Retrospectives in a fast paced environment with competing priorities. Sets the example for Agile methods based upon the designated principles and ensures they are understood and exercised consistently within the team. What Part Will You Play Effectively informs and negotiates with senior management on issues related to the Scrum process. Assess patterns of impediments, process challenges and engage team through Retrospective for improvements. Guides and develops clear Sprint standards while keeping team engaged and on task. Holds team accountable to Scrum values and practices. Applies advanced analysis and problem resolution skills to identify root cause to complex sources of impediments. Creates a team environment by establishing trust and transparency through collaboration and communication while preserving the Agile culture and restoring confidence. Drives a collaborative team environment that fosters creativity and innovation. Engages team to make sure stories and other project deliverables to the platform team are of sufficient quality and provided in a timely manner. Supports team building and team development by utilizing the abilities and skills of individuals, and fostering a feedback culture. Initiates, builds and maintains positive relationships with IT and internal customers to ensure effective completion of project work. Drives process measurement automation through tools. Creates visibility of progress, roadblocks, risks and process adherence through dashboards/tools to engage team and stakeholders for everyday action. Displays broad business and technical knowledge while partnering with development leads for capacity planning and resource allocation in all Agile tools. Guards and shields the team(s) from distractions and interruptions from external interferences. Promotes continuous team improvement, measures the team and helps the team and individuals measure themselves to be more productive and to produce higher quality products. Ensures quality and completeness of the product through unit, integration, and regression capabilities. Educates team, project office and management on Agile software principles and practices. Has a strong understanding of the overall business and of the business and technical terms presented. Uses expert analysis and problem resolution skills to identify complex and infrequent sources of impediments. Inspires creative solutions that identify the true source of impediments and demonstrates skills to remove impediments impacting the team. What Are We Looking For in This Role Minimum Qualifications Bachelors Degree Degree in a related field of study from an accredited university. Additional related TSYS experience may be considered in lieu of a degree. Typically Minimum 6 Years Relevant Experience Required Project management experience preferably within an established IT project management office or serving as a project manager for an Information Technology department. Minimum of 4 years Agile experience. Certified Scrum Master and other Agile project management certifications (CSM, SAFe, PMI-ACP) Preferred Qualifications Typically Minimum 8 Years Relevant Exp Extensive knowledge of Agile approaches including XP and Kanban. Previous experience with Agile tools and techniques including User Stories, ATDD, TDD, Continuous Integration, Continuous Testing and Agile Games. What Are Our Desired Skills and Capabilities Skills / Knowledge - Having wide-ranging experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways. Some barriers to entry exist at this level (e.g., dept./peer review). Job Complexity - Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Networks with key contacts outside own area of expertise. Supervision - Determines methods and procedures on new assignments and may coordinate activities of other personnel (Team Lead). Communication - Has expert communication, collaboration and facilitation skills. Managing Multiple Priorities - Has expert time management skills to effectively manage competing priorities. Highly adaptable to changing environment and priorities. Issue Resolution - Has expert negotiation and conflict management skills to resolve unusual and complex issues within and external to the team.

. RESPONSIBILITIES Design, develop, implement, test, and maintain scalable and efficient data pipelines for large scale structured and unstructured datasets, including document, image, and event data used in GenAI and ML use cases.. Collaborate closely with data scientists, AI/ML engineers, MLOps and Product Owners to understand data requirements and ensure data availability and quality. Build and optimize data architectures for both batch and real-time processing. Develop and maintain data warehouses and data lakes to store and manage large volumes of structured and unstructured data. Implement data validation and monitoring processes to ensure data integrity. Implement and manage vector databases (eg. pgVector, Pinecone, FAISS, etc) and embedding pipelines to support retrieval-augmented architectures. Support data sourcing and ingestion strategies, including API, data lakes, and message queues Enforce data quality, lineage, observability, and governance standards for AI workloads Work with cross-functional IT and business teams in an Agile environment to deliver successful data solutions. Help foster a data-driven culture via information sharing, design for scalability, and operational efficiency. Stay updated with the latest trends and best practices in data engineering and big data technologies. Must Haves: Bachelor s degree in Computer Science, Engineering, or a related field. 5+ years of experience in data engineering or a related field. Experience with the following: Strong programming skills in Python (and optionally Scala or Java) with Spark, Airflow, or similar orchestration tools. Deep experience with cloud data platforms (eg Databricks, GCP BigQuery, Snowflake, AWS Glue) Strong familiarity with LLM workflows, RAG solutions, embeddings, reranking, and vector search concepts. Proficiency in SQL and experience with data modeling for AI/ML use cases Experience with NoSQL databases (MongoDB, Cassandra, or similar). Knowledge of containerization technologies like Docker and orchestration systems like Kubernetes. Cloud platform experience; GCP, AWS or Azure are acceptable. Understanding of responsible AI principles as applied to data sourcing and processing Excellent problem-solving and analytical skills. Excellent communication and collaboration skills. Bonus Attributes: Experience with real-time data processing frameworks (Kafka, Flink, etc.). Experience working with data scientists on machine learning projects. Experience supporting generative AI model training or inference in production environments Knowledge of LLM and integration with foundation AI platforms (eg AWS Bedrock, Google VertexAI, Snowflake Cortex, Azure OpenAI) Hands-on exposure and understanding of LangChain, LangGraph, CrewAI, or similar orchestration frameworks Familiarity with machine learning frameworks (TensorFlow, PyTorch, scikit-learn). Experience with CI/CD tools and practices. Knowledge of data governance and data security best practices. Certifications in data engineering or cloud technologies. Abilities: Ability to work with a high level of initiative, accuracy, and attention to detail. Ability to prioritize multiple assignments effectively. Ability to meet established deadlines. Ability to successfully, efficiently, and professionally interact with staff and customers. Excellent organization skills. Critical thinking ability ranging from moderately to highly complex. Flexibility in meeting the business needs of the customer and the company. Ability to work creatively and independently with latitude and minimal supervision. Ability to utilize experience and judgment in accomplishing assigned goals. Experience in navigating organizational structure.

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Job Description Role/Project Description Title: Software Engineer V (UI Software Engineer Consultant) Summary: Consultant should be responsible for high performance, fine grained UI Components. He/she should be helping/mentoring senior/junior developers wherever applicable. He/she should be working very closely with product owners to streamline the requirements and should be owning end to end delivery. Qualifications : BS/MS degree in Computer Science, Engineering or a related subject. Responsibilities: Consultant would be contributing to all phases of the development lifecycle including writing well designed, testable, efficient code. Must be capable of working independently and collaboratively. Developer responsibilities include, but are not limited to the following: 10+ years of experience on React / Redux frameworks. In Depth knowledge of Javascript, CSS,HTML, React Bootstrap/Bootstrap and front end technologies Hands on working knowledge of React tools including React.js, React Hooks, Webpack, Enzyme and Redux Hands on knowledge on unit and end to end testing frameworks like Jest and Cypress. Good understanding of Micro services based applications and its architecture. Basic understanding of Spring boot framework and Java. Good knowledge of the build and deployment process. Experience with browser based debugging and troubleshooting.. Working experience (3+ year) on cloud services is good to have. Soft Skills Adaptability, portray a positive attitude, Flexible, Multitask orientated. Accept guidance, listen well and utilize information. Good oral and written communication skills Ability to understand business needs and translate into technology solutions. Strong research and problem resolution skills Strong Team Player, with good time management, interpersonal & presentation skills. Understands external and internal customer expectations Articulate Technical solutions in language understood by business users. Go Getter attitude to handle challenging development tasks. Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact .

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. What is your role going to be . Hands-on Software Development Engineer in Test in an agile team . Active contribution in all aspects of software development from requirements to deployment, and even beyond . Collaborate effectively with various roles across geographical sites to succeed with team deliverables . Provide test strategy, design, implementation for user stories and features . Contribute towards continuously improving and modernizing the QA Chapter . Learn & share, contribute towards building a knowledge organization Role Info . SDET in an agile team . Responsibilities include, but not limited to programming, testing, test automation, requirements engineering, executing regressions, and supporting product deployments. What are we looking for . Good hands-on programming experience on C# or Java (mandatory) . 3 or more years of hands-on software automation test experience, at least two of those in large enterprise-grade software . Good hands-on experience with automated API tests, UI tests (Selenium) . Exposure to applying BDD using SpecFlow or similar frameworks . Experience working based on agile methodologies. Good understanding of user stories and iterative development is required . Strong investigative and problem-solving skills . Basic database development using Microsoft SQL . Effective communication using English and good networking skills are essential for this role . Proven experience in operating within a global environment . A good understanding of the payment domain would be an added advantage . Working experience with TFS builds, releases, CI/CD pipelines would be an added advantage . Clean code, best practices for high maintainability . This is not an exhaustive list fulfilling other duties as assigned is expected from this role What might also help . Knowledge about DevOps and Site Reliability Engineering . Practical experience with shift-left approach regarding quality Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact .

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Summary of This Role Manages the analysis, programming, and testing activities for system and/or software application development and service / support to include feasibility studies, time and cost estimates, and the establishment and implementation of new or revised software applications and/or systems. Advises and confers with team members on administrative policies and procedures, technical problems, priorities, and methods. Consults with team members in other areas to coordinate cross-functional activities. Oversees the effective development and implementation of programs to ensure that all software applications meet minimum organization standards and end-user requirements. Administers change control process for zero defect system development. Ensures adequate application testing prior to implementation. What Part Will You Play Leads and develops a highly technical team supporting application system development, production support and testing on a day-to-day basis. Manages work and projects on a day-to-day basis of a team supporting mainframe, distributed or other applications system development and testing. Tracks and acts upon work progress. Reviews and audits the technical work of members of the team. May manage work undertaken by contractors or third parties. Ensures compliance with development and other processes. Provides input into Divisional plans and budgets. Manages resource allocation within the team on a day-to-day basis. Understands clients current needs. Communicates with other technical and business teams on day-to-day work and project delivery. Works to support and develop positive relationships between teams. May represent the team on client calls, translating technical explanations and resolutions into business terms. Works within established compliance and governance procedures. Supports team members with compliance issues. Ensures that application development and production support processes and practices are compliant with corporate and regulatory standards (both domestic and international). Supports a continuous improvement mindset. Manages recommendations for improvements and encourages team to do likewise. Provide technical guidance to Global Payments systems, customer requirements and professional practice team members on technical issues. Not an exhaustive list other duties as assigned. What Are We Looking For in This Role Minimum Qualifications Bachelor's Degree Relevant Experience or Degree in: related field of study from an accredited university is required however, relevant experience in lieu of a degree may be considered. Typically a minimum of 8 years related professional experience including a minimum of 3-4 years experience in a supervisory position. Preferred Qualifications None Identified What Are Our Desired Skills and Capabilities None Identified Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact .

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Summary of This Role Works throughout the software development life cycle and performs in a utility capacity to create, design, code, debug, maintain, test, implement and validate applications with a broad understanding of a variety of languages and architectures. Analyzes existing applications or formulate logic for new applications, procedures, flowcharting, coding and debugging programs. Maintains and utilizes application and programming documents in the development of code. Recommends changes in development, maintenance and system standards. Creates appropriate deliverables and develops application implementation plans throughout the life cycle in a flexible development environment. What Part Will You Play Develops moderately complex code using both front and/or back end programming languages within multiple platforms as needed in collaboration with business and technology teams for internal and external client software solutions. Designs, creates, and delivers moderately complex program specifications for code development and support on multiple projects/issues with a wide understanding of the application / database to better align interactions and technologies. Provides broad and in-depth knowledge of analysis, modification, and development of complex code/unit testing in order to develop concise application documentation. Performs and advises on testing, validation requirements, and corrective measures for complex code deficiencies and provides systemic proposals. Participates in client facing meetings, joint venture discussions, vendor partnership teams to determine solution approaches. Provides advise to leadership on the design, development and enforcement of business / infrastructure application standards to include associated controls, procedures and monitoring to ensure compliance and accuracy of data. Applies a full understanding and in-depth knowledge of procedures, methodology and application standards to include Payment Card Industry (PCI) security compliance. Develops, administers and recommends billable hours and resource estimates on complex initiatives, projects, and issues. Assists with on-the-job training and provides in-depth expertise and advice to software engineers. What Are We Looking For in This Role Minimum Qualifications BS in Computer Science, Information Technology, Business / Management Information Systems or related field Typically minimum of 6 years - Professional Experience In Coding, Designing, Developing And Analyzing Data. Typically has an advanced knowledge and use of two or more opposing front / back end languages / technologies from the following but not limited to t wo or more modern programming languages used in the enterprise, e xperience working with various APIs, external Services, e xperience with both relational and NoSQL Databases Preferred Qualifications BS in Computer Science, Information Technology, Business / Management Information Systems or related field 8+ years professional Experience In Coding, Designing, Developing And Analyzing Data and experience with IBM Rational Tools What Are Our Desired Skills and Capabilities Skills / Knowledge - Having wide-ranging experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways. Some barriers to entry exist at this level (e.g., dept./peer review). Job Complexity - Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Networks with key contacts outside own area of expertise. Supervision - Determines methods and procedures on new assignments and may coordinate activities of other personnel (Team Lead). Operating Systems: Microsoft Windows z/OS- Mainframes Tandem/HP-Nonstop Database - Design, familiarity with DDL and DML for one or more of the following databases IMS, DB2 Back-end technologies - Mainframe COBOL Front-end technologies - CICS Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact .

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Summary of This Role Leads cross-functional teams to provide agile-based project deliverables and facilitates the team's work to accelerate delivery of business value by ensuring adherence to Scrum methodologies and processes. Facilitates internal and external communication, removes impediments, and serves as the intermediary between multiple product owners, managers, and team members. Using strong communication, facilitates the project team through the Scrum process of Release Planning, Sprint Planning for multiple product owners, Daily Scrums, Sprint Reviews and Retrospectives in a fast paced environment with competing priorities. Sets the example for Agile methods based upon the designated principles and ensures they are understood and exercised consistently within the team. What Part Will You Play Uses the ability to communicate clearly and concisely to conduct Daily Scrum meetings. Guides and develops clear Sprint standards while keeping team engaged and on task. Responsible for enacting Scrum values and practices. Provides updates on the team's performance, removing impediments that hinder team progress and facilitates Grooming/Refinement, Sprint Planning, Demos, Retrospectives and Daily Standup meetings for the assigned team(s). Guides team to adhere to working agreements, helps to resolve impediments and creates a culture of continuous improvement by fostering empowerment and promoting best practices for platform maintenance and development. Creates a team environment by establishing trust and transparency through collaboration &communication. Promotes a collaborative team environment that fosters creativity and innovation. Engages team with making appropriate commitments through story selection and task definition encourages discussion and conflict resolution. Initiates, builds and maintains positive relationships with IT and internal customers to help facilitate effective completion of project work. Partners with the development leads or appropriate team member for capacity planning and resource allocation in Agile tools. Guards and shields the team(s) from distractions and interruptions from external interferences. Coaches teams to break down business requirements into stories and tasks. Promotes and leads team to continuous improvement of structure, processes and tooling to enable the teams to deliver increased value. Champions accountability within and outside the team. Routinely demonstrates a good understanding of the overall business and of the business and technical terms presented. Uses strong analytical and problem resolution skills to identify difficult sources of impediments. What Are We Looking For in This Role Minimum Qualifications Bachelor's Degree Degree in a related field of study from an accredited university. Additional related TSYS experience may be considered in lieu of a degree. Typically Minimum 4 Years Relevant Experience Required Project management experience preferably within an established IT project management office or serving as a project manager for an Information Technology department. Minimum of 2 years Agile experience. Certified Scrum Master Preferred Qualifications Typically Minimum6 Years Relevant Exp Strong knowledge of Agile approaches, previous experience with Agile tools and techniques. Other Agile project management certifications (CSM, SAFe, PMI-ACP) What Are Our Desired Skills and Capabilities Skills / Knowledge - A seasoned, experienced professional with a full understanding of area of specialization resolves a wide range of issues in creative ways. This job is the fully qualified, career-oriented, journey-level position. Job Complexity - Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in own area of expertise. Supervision - Normally receives little instruction on day-to-day work, general instructions on new assignments. Communication- Has expert communication, collaboration and facilitation skills. Managing Multiple Priorities- Has highly developed time management skills to manage competing priorities. Highly adaptable to changing environment and priorities. Issue Resolution- Has highly developed negotiation and conflict management skills to resolve unusual issues within and external to the team. Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact .

Design and implement CI/CD pipelines for AI and ML model training, evaluation, and RAG system deployment (including LLMs, vectorDB, embedding and reranking models, governance and observability systems, and guardrails). Provision and manage AI infrastructure across cloud hyperscalers (AWS/GCP), using infrastructure-as-code tools -strong preference for Terraform-. Maintain containerized environments (Docker, Kubernetes) optimized for GPU workloads and distributed compute. Support vector database, feature store, and embedding store deployments (eg, pgVector, Pinecone, Redis, Featureform. MongoDB Atlas, etc). Monitor and optimize performance, availability, and cost of AI workloads, using observability tools (eg, Prometheus, Grafana, Datadog, or managed cloud offerings). Collaborate with data scientists, AI/ML engineers, and other members of the platform team to ensure smooth transitions from experimentation to production. Implement security best practices including secrets management, model access control, data encryption, and audit logging for AI pipelines. Help support the deployment and orchestration of agentic AI systems (LangChain, LangGraph, CrewAI, Copilot Studio, AgentSpace, etc). Must Haves: 4+ years of DevOps, MLOps, or infrastructure engineering experience. Preferably with 2+ years in AI/ML environments. Hands-on experience with cloud-native services (AWS Bedrock/SageMaker, GCP Vertex AI, or Azure ML) and GPU infrastructure management. Strong skills in CI/CD tools (GitHub Actions, ArgoCD, Jenkins) and configuration management (Ansible, Helm, etc). Proficient in scripting languages like Python, Bash, -Go or similar is a nice plus-. Experience with monitoring, logging, and alerting systems for AI/ML workloads. Deep understanding of Kubernetes and container lifecycle management. Bonus Attributes: Exposure to MLOps tooling such as MLflow, Kubeflow, SageMaker Pipelines, or Vertex Pipelines. Familiarity with prompt engineering, model fine-tuning, and inference serving. Experience with secure AI deployment and compliance frameworks Knowledge of model versioning, drift detection, and scalable rollback strategies. Abilities: Ability to work with a high level of initiative, accuracy, and attention to detail. Ability to prioritize multiple assignments effectively. Ability to meet established deadlines. Ability to successfully, efficiently, and professionally interact with staff and customers. Excellent organization skills. Critical thinking ability ranging from moderately to highly complex. Flexibility in meeting the business needs of the customer and the company. Ability to work creatively and independently with latitude and minimal supervision. Ability to utilize experience and judgment in accomplishing assigned goals. Experience in navigating organizational structure.

. Job Summary: We are seeking an experienced Senior Data Scientist to join our Machine Learning and Data Science team. The ideal candidate will possess a strong background in statistical analysis, machine learning, and data modeling. You will work on complex data science projects, develop predictive models, and provide actionable insights that drive strategic decision-making across the organization. Key Responsibilities: Lead Data Science Projects: Oversee the end-to-end execution of data science initiatives, from data collection and cleaning to model deployment and monitoring. Develop Predictive Models: Utilize advanced statistical techniques and machine learning algorithms to build models that predict customer behavior, market trends, and other key business metrics. Data Analysis and Interpretation: Analyze large, complex datasets to identify patterns, correlations, and anomalies. Translate findings into understandable insights for stakeholders. Collaborate Cross-Functionally: Work closely with engineering, product development, and business teams to integrate data-driven solutions into products and services. Mentor Junior Team Members: Provide guidance and support to junior data scientists and analysts, fostering a culture of continuous learning and improvement. Stay Current with Industry Trends: Keep abreast of the latest developments in data science, machine learning, and AI to ensure the team employs cutting-edge techniques. Qualifications and Skills: Education: Bachelors/Master s or Ph.D. in Data Science, Statistics, Computer Science, or a related field. Experience: Minimum of 5 years in data science or a related role, with a proven track record of delivering impactful projects. Technical Proficiency: Expertise in programming languages such as Python or R. Strong experience with machine learning libraries (e.g., scikit-learn, TensorFlow, PyTorch). Proficient in SQL and database management. Familiarity with big data platforms like Hadoop or Spark is a plus. Analytical Skills: Exceptional ability to analyze complex data sets and translate findings into actionable business insights. Communication Skills: Excellent verbal and written communication skills, with the ability to present complex information clearly to non-technical stakeholders. Problem-Solving: Strong analytical thinking with a results-oriented mindset. .

Manages the analysis, programming, and testing activities for system and/or software application development and service / support to include feasibility studies, time and cost estimates, and the establishment and implementation of new or revised software applications and/or systems. Advises and confers with team members on administrative policies and procedures, technical problems, priorities, and methods. Consults with team members in other areas to coordinate cross-functional activities. Oversees the effective development and implementation of programs to ensure that all software applications meet minimum organization standards and end-user requirements. Administers change control process for zero defect system development. Ensures adequate application testing prior to implementation. What Part Will You Play Leads and develops a highly technical team supporting application system development, production support and testing on a day-to-day basis. Manages work and projects on a day-to-day basis of a team supporting mainframe, distributed or other applications system development and testing. Tracks and acts upon work progress. Reviews and audits the technical work of members of the team. May manage work undertaken by contractors or third parties. Ensures compliance with development and other processes. Provides input into Divisional plans and budgets. Manages resource allocation within the team on a day-to-day basis. Understands clients current needs. Communicates with other technical and business teams on day-to-day work and project delivery. Works to support and develop positive relationships between teams. May represent the team on client calls, translating technical explanations and resolutions into business terms. Works within established compliance and governance procedures. Supports team members with compliance issues. Ensures that application development and production support processes and practices are compliant with corporate and regulatory standards (both domestic and international). Supports a continuous improvement mindset. Manages recommendations for improvements and encourages team to do likewise. Provide technical guidance to Global Payments systems, customer requirements and professional practice team members on technical issues. Not an exhaustive list; other duties as assigned. Minimum Qualifications Bachelors Degree Relevant Experience or Degree in: related field of study from an accredited university is required; howe'ver, relevant experience in lieu of a degree may be considered. Typically a minimum of 8 years related professional experience including a minimum of 3-4 years experience in a supervisory position.