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5.0 - 8.0 years
9 - 16 Lacs
ahmedabad
Work from Office
Responsibilities: * Lead end-to-end projects with cross-functional teams * Ensure on-time delivery within budget & resources * Identify risks, mitigate & improve processes * Communicate effectively with stakeholders
Posted 2 weeks ago
2.0 - 7.0 years
2 - 5 Lacs
thrissur, kerala
On-site
Key Responsibilities: 1. Facility Management Manage all aspects of the hostel facility, including maintenance, cleanliness, repairs, and renovations. Ensure compliance with safety and health regulations and resolve issues promptly. 2. Student Support Provide guidance and support to students residing in the hostel. Manage check-in and check-out procedures. Resolve conflicts, address concerns, and promote a positive living environment conducive to academic and personal growth. 3. Administration Maintain accurate records of occupancy and student details. Coordinate room assignments and oversee billing and payments. Develop and enforce hostel policies and procedures. 4. Safety and Security Ensure hostel premises are secure with appropriate safety measures. Conduct regular inspections to identify and address potential hazards. Coordinate emergency response procedures. 5. Communication Maintain effective communication with students, parents/guardians, and other stakeholders. Disseminate information about hostel rules, events, and updates. Address queries and resolve complaints in a timely manner. 6. Budgeting and Financial Management Prepare and manage the hostel budget with proper allocation of resources. Monitor expenses, review invoices, and negotiate contracts with vendors and suppliers.
Posted 2 weeks ago
3.0 - 5.0 years
2 - 4 Lacs
kozhikode, kerala, india
On-site
Key Responsibilities: HR Support for Program-Specific Services Serve as the primary HR contact for employees in the Commerce, Non-Residential, and Government Exams programs. Provide guidance on HR policies and practices, adapting them to specific program requirements and challenges. Collaborate with program leaders to align HR strategies with program goals and objectives. Talent Acquisition & Onboarding Work with the Talent Acquisition team to develop recruitment strategies for program-specific roles. Oversee the onboarding process for new hires, ensuring a smooth and engaging experience. Conduct orientation sessions tailored to each program, introducing new hires to expectations, team dynamics, and culture. Employee Relations & Engagement Address employee relations issues, manage grievances, and resolve conflicts. Develop and implement program-specific engagement activities to boost morale and commitment. Conduct regular feedback sessions and check-ins to monitor engagement levels and address concerns. Performance Management & Development Partner with program leaders on goal-setting, performance appraisals, and continuous feedback. Identify high-potential employees and support personalized development plans. Support managers in addressing underperformance through coaching and Performance Improvement Plans (PIPs). Learning & Development (L&D) Initiatives Assess training needs for each program and coordinate with the L&D team to design relevant training programs. Promote employee participation in L&D programs. Encourage managers to support ongoing development initiatives. Educational Qualification: Required: Bachelor's degree in Human Resources, Business Administration, or related field. 35 years of HR experience (supporting multiple business units/programs preferred). Strong knowledge of HR best practices in employee relations, performance management, and compliance. Excellent communication and interpersonal skills with stakeholder engagement ability. Preferred: HR certification (e.g., SHRM-CP, PHR). Experience in a program-specific HRBP role or supporting diverse business units. Familiarity with HR data analysis and metrics for reporting and improvement.
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
madhya pradesh
On-site
As a dynamic, experienced, and visionary Principal at Brilliant Public School, you will lead our institution from Nursery to Class 12th. Your role will encompass providing leadership and strategic direction for the school and staff, supervising daily operations, academic programs, and extracurricular activities, and ensuring academic excellence through innovative curriculum planning and teacher training. Monitoring student progress, promoting holistic development, and building strong relationships with students, parents, teachers, and the community are key aspects of this position. Additionally, maintaining discipline, safety, and a positive school culture, overseeing admissions, school events, and staff recruitment are essential responsibilities. The ideal candidate for this role should hold a Masters Degree in Education (M.Ed) or equivalent, with a mandatory B.Ed qualification. A minimum of 5 years of teaching experience and 3+ years of administrative/leadership experience in a school setting are required. Strong communication and interpersonal skills, along with fluency in English and Hindi, are essential. Leadership experience in CBSE or MP Board curriculum, proficiency in digital learning tools, NEP implementation, crisis management, and conflict resolution skills are preferred qualities. The salary for this position is negotiable based on experience and qualifications. The application deadline is before 25th May 2025. For further inquiries or to submit your application, please contact brilliantschoolmp@gmail.com or call 9111563355 / 9111331335. This is a full-time, permanent position with a flexible schedule, day shift, located in Ichhawar, Madhya Pradesh (Preferred). The work location is in person.,
Posted 2 weeks ago
8.0 - 12.0 years
0 Lacs
ahmedabad, gujarat
On-site
As a Senior Human Resources Manager at Doshion Poly Science Pvt Ltd, you will be responsible for overseeing HR operations to support the company's growth and employee well-being. With 8-10 years of experience in HR management, you will play a strategic role in driving effective HR practices and policies. Your strong employee relations skills will be vital in creating a positive work environment and addressing employee concerns. Expertise in performance management is essential to drive employee development and achieve organizational goals. You will need proficiency in HRIS management to handle employee data efficiently and streamline HR processes. Experience in benefits administration will be necessary to design and manage employee benefit programs effectively. A thorough understanding of labor law compliance is required to ensure legal requirements are met. Your commitment to diversity and inclusion initiatives will promote a diverse workplace culture. Effective conflict resolution skills will be key to mediating disputes and maintaining harmonious employee relations. Your role will involve overseeing HR operations, managing employee relations, leading performance management initiatives, and developing HR policies that align with organizational goals and legal standards. Administering employee benefits programs and ensuring compliance with labor laws and regulations will also be part of your responsibilities. You will drive diversity and inclusion efforts to create an inclusive environment and manage HRIS and employee data systems for accurate and efficient HR operations. Join us at Doshion Poly Science Pvt Ltd in Ahmedabad, where we excel in water and wastewater treatment, offering turnkey solutions and exporting to over 40 countries. With a legacy of 50 years, we are committed to manufacturing excellence and innovation. If you are a graduate with proven experience in HR operations and a strong background in HR management, we welcome you to apply for this challenging and rewarding position.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
sirsi, karnataka
On-site
The role at VEXON in Sirsi as a full-time Team Leader involves overseeing a team, setting goals, providing guidance, and ensuring team performance meets company standards. The ideal candidate should have strong leadership, coaching, and team management skills. Additionally, effective conflict resolution and problem-solving abilities are essential to excel in this position. Furthermore, the candidate must possess excellent communication and collaboration skills, along with experience in project management. It is important that the Team Leader is capable of working on-site in Sirsi. A Bachelor's degree in Business Administration or a related field is required to be considered for this role.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
namakkal, tamil nadu
On-site
The Account Manager position is a full-time on-site role based in Namakkal. As an Account Manager, you will be responsible for managing client accounts, fostering strong customer relationships, ensuring client satisfaction, and addressing any issues that may arise. Working closely with team members, you will play a vital role in achieving organizational objectives. Your daily responsibilities will include client communications, onboarding new clients, analyzing account performance, and preparing reports. To excel in this role, you should possess excellent Client Management and Relationship Building skills. Strong Communication and Interpersonal abilities are essential for effective interaction with clients and colleagues. Problem-Solving and Conflict Resolution skills will be crucial in addressing challenges that may arise in client accounts. Previous experience in Account Management and Customer Service is desirable. Proficiency in CRM tools and Account Analysis will be advantageous. The role requires strong organizational and multitasking capabilities to manage various client accounts efficiently. Ideally, you should hold a Bachelor's degree in Business, Marketing, or a related field. Previous experience in the hospitality or travel industry would be a valuable asset. If you are a proactive and results-oriented individual with a passion for client management, this role offers an exciting opportunity to contribute to the success of the organization.,
Posted 2 weeks ago
8.0 - 15.0 years
0 Lacs
karnataka
On-site
As a Regional Manager with expertise in logistics warehouse operations, you will hold a senior leadership position where you will be responsible for overseeing the strategic and operational performance of multiple warehouse facilities within a specific geographical region. Your primary objective will be to ensure consistency, efficiency, and excellence across all regional logistics and warehousing activities, thereby playing a pivotal role in enhancing the company's overall supply chain success. Your key responsibilities will include: Strategic Planning and Regional Oversight: - Developing and executing regional logistics strategy in alignment with the company's overarching supply chain strategy to optimize warehouse operations, transportation, and inventory management. - Monitoring and analyzing regional Key Performance Indicators (KPIs), preparing detailed reports for senior management, and identifying areas for improvement. - Managing the regional logistics budget, implementing cost-saving measures, and optimizing resource allocation. - Leading continuous improvement initiatives across all regional warehouses to enhance efficiency and quality. - Driving the adoption of relevant technologies like Warehouse Management Systems (WMS) and Transportation Management Systems (TMS) to streamline operations. Operational Excellence and Standardization: - Establishing standardized operating procedures (SOPs) for various warehouse activities and ensuring adherence across all regional warehouses. - Collaborating with senior leadership to optimize the regional warehouse network and mitigate operational risks. - Ensuring quality standards and compliance with regulations across all regional warehouse operations. - Overseeing relationships with third-party logistics (3PL) providers and vendors in the region. Leadership and People Management: - Providing strong leadership and mentorship to warehouse managers and logistics professionals. - Participating in talent acquisition, training, and development initiatives. - Conducting performance reviews, setting objectives, and fostering inter-departmental collaboration. - Promoting a robust safety culture throughout all regional warehouses. The ideal candidate for this role will possess extensive experience in logistics and warehouse management, strong leadership capabilities, strategic thinking skills, analytical proficiency, and excellent communication and interpersonal skills. A bachelor's degree in a relevant field is required, with a preference for additional certifications or a master's degree. Travel within the assigned region is a key component of this position. This position is critical for scaling logistics operations, maintaining consistent service levels across diverse locations, and driving overall efficiency and profitability for the logistics company.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
navi mumbai, maharashtra
On-site
As an HR-Admin Food & Beverage at our establishment located in Mumbai Santacruz, your primary responsibility would involve overseeing a variety of HR and administrative tasks specific to the food and beverage industry. Your main duties would include the following: Developing and implementing HR policies and procedures in compliance with labor laws and regulations, ensuring employees are informed and adhere to these policies. Managing employee benefit programs, such as health insurance, retirement plans, and paid time off. Handling employee relations by addressing concerns, disputes, and grievances to foster a positive and inclusive work environment. Organizing training programs for staff, including food safety and customer service training, and facilitating ongoing professional development. Performing various administrative tasks like scheduling, record-keeping, managing office supplies, and maintaining employee records. Ensuring compliance with labor laws, health and safety regulations, and other legal requirements applicable to the food and beverage industry. Implementing performance appraisal systems, conducting reviews, and providing feedback to employees to enhance their performance. Promoting a safe working environment by adhering to food safety standards and regulations. Resolving conflicts and issues among employees or between employees and management in a timely and effective manner. Managing the HR and administrative budget for the food and beverage department to ensure efficient operations. To excel in this role, you must possess strong organizational, communication, and interpersonal skills, along with a thorough understanding of HR practices and industry-specific challenges and regulations. Attention to detail and the ability to multitask will be crucial in ensuring the smooth functioning of HR and administrative functions within our food and beverage establishment.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
uttar pradesh
On-site
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Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
As an Information Security Engineering Manager at Wells Fargo, you will have the opportunity to manage a team of engineers responsible for designing, documenting, testing, and maintaining highly complex security solutions in areas such as networking, cryptography, cloud, authentication, directory services, email, internet, applications, and endpoint security. Your role will involve providing issue resolution recommendations and ensuring conformity with corporate information security policies and standards on large projects for internal clients. You are expected to possess a mastery level of subject matter expertise in current and emerging security solutions and best practices. This includes reviewing and correlating security logs, managing computer security incident response activities for highly complex events, conducting technical investigations of security-related incidents, and performing post-incident digital forensics to identify causes and recommend future mitigation strategies. In addition, you will be responsible for managing the implementation of information security measures related to availability, integrity, confidentiality, risk management, threat identification, modeling, monitoring, incident response, access management, and business continuity. Collaboration with experienced technologists, management, and cross-functional teams will be essential in allocating people and financial resources for Information Security Architecture. Qualifications: - Minimum 4 years of Information Security Engineering experience or equivalent - Minimum 2 years of Leadership experience - Bachelor's and/or master's degree in computer science or information systems - One or more professional certifications like CSSLP, CISM, or CISSP Desired Qualifications: - Leadership experience in product development and Information Security teams - Expertise in secure coding standards and agile secure SDLC - Deep knowledge of EPL integration and application security vulnerabilities (OWASP) - Strong understanding of API, Container, and Cloud technologies - Excellent written and verbal communication skills - Ability to communicate secure development concepts to non-technical audiences - Superior knowledge of AppSec security products If you are passionate about information security, possess leadership skills, and have a strong technical background in secure coding and security best practices, we encourage you to apply for this challenging and rewarding role at Wells Fargo.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
raipur
On-site
The ideal candidate for this role works in fast-paced, high-pressure environments and must be willing to take initiative to proactively solve conflicts and address issues. As part of the responsibilities, you will act as contact points for all agency or organizational personnel, keep lists of the agencies or personnel representing the person, agency or organization, facilitate meetings and cooperation among people, agencies, and organizations, identify problems in communications among these groups, collaborate and communicate with necessary constituents and the public, and handle India-mart clients. This is a full-time position located in Raipur, Chhattisgarh. The candidate must have a total of 3 years of work experience. The benefits include Provident Fund. The working schedule is during the day shift, and relocation to Raipur, Chhattisgarh is required before starting work.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
wayanad, kerala
On-site
As a Senior Guest Service Associate at Mountain Shadows Resorts in Wayanad, you will play a crucial role in delivering exceptional guest services in a picturesque setting nestled in the Western Ghats. Your primary responsibilities will include managing reservations, ensuring high levels of customer satisfaction, and handling day-to-day guest service operations. To excel in this role, you should possess strong Guest Services and Customer Service skills, along with experience in Reservations. Effective communication, problem-solving, and conflict resolution abilities are essential to succeed in providing top-notch service to our guests. Attention to detail, organizational skills, and the ability to work both independently and as part of a team are key attributes we are looking for in a Senior Guest Service Associate. While previous hospitality experience is a plus, we welcome candidates with a high school diploma or equivalent who are passionate about delivering exceptional guest experiences in a serene and scenic environment. Join us at Mountain Shadows Resorts and be part of a team dedicated to creating unforgettable memories for our guests.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
raipur
On-site
You will work in fast-paced, high-pressure environments and must be willing to take initiative to proactively solve conflicts and address issues. You will act as contact points for all agency or organizational personnel. Your responsibilities will include keeping lists of the agencies or personnel representing the person, agency, or organization, facilitating meetings and cooperation among people, agencies, and organizations, identifying problems in communications among these groups, collaborating and communicating with necessary constituents and the public, as well as handling India-mart clients. Benefits include Provident Fund. The schedule for this position is a day shift. You must be able to reliably commute to Raipur, Chhattisgarh or be willing to relocate before starting work. This is a full-time, permanent position. Additional benefits include cell phone reimbursement, health insurance, Provident Fund, performance bonus, quarterly bonus, shift allowance, yearly bonus. The work location is in person.,
Posted 2 weeks ago
8.0 - 12.0 years
0 Lacs
karnataka
On-site
**Job Description** As a Human Resources Business Partner (HRBP) at Mercari, you will play a crucial role in aligning HR strategies with business objectives. Your primary responsibility will be to collaborate with business leaders to ensure a seamless integration of HR practices. This will involve handling various aspects of employee relations, negotiations, and conflict resolution to create a harmonious work environment. In this role, you will engage with key internal and external partners in a matrixed relationship, driving employee engagement activities, recognition programs, and communication strategies. You will lead transformational projects in the HR operations space, implementing change initiatives related to culture, performance, recognition, and policies. Understanding the business and its challenges will be essential as you assist in addressing organizational and employee needs. You will partner with Engineering teams in India to tackle business problems and execute organization-wide talent initiatives. Using data-driven insights, you will measure success, analyze trends, and develop proactive actions to support business objectives. Your role will also involve formulating HR policies and directives to ensure smooth implementation across the organization. You will be expected to bring your 8+ years of HRBP experience to the table, showcasing your expertise in managing the employee lifecycle, employee relations, performance management, and talent management. **Requirements:** - 8+ years of HRBP experience - Hands-on experience in managing the entire employee lifecycle - Strong problem-solving and people skills - Developing HR strategies, policies, and practices - Exceptional written and verbal communication skills - Influencing skills to balance short and long-term objectives Mercari offers a dynamic work environment with a hybrid workstyle at their Bangalore office. As a full-time employee, you will have the flexibility to work three days in the office and two days from home. The company values high performance and professionalism, encouraging employees to work from the Bangalore office to build a strong and highly-engaged organization in India. With full flextime work hours, you can choose your working hours outside of team meetings, ensuring a healthy work-life balance. Mercari is committed to reviewing and updating its policies to address future organizational needs, making it an ideal workplace for individuals seeking growth and development opportunities.,
Posted 2 weeks ago
9.0 - 13.0 years
0 Lacs
sonipat, haryana
On-site
As a Deputy Manager / Manager in Housekeeping at Ashoka University, you will play a crucial role in overseeing the cleaning and waste management services on campus. With 10 years of history, Ashoka University is at the forefront of transforming Indian higher education by implementing unique pedagogy, governance, and best practices. Ranked as India's #1 liberal arts and sciences university, Ashoka is dedicated to fostering a diverse student body, impactful research, and attracting top-tier faculty and staff. Your strategic responsibilities will involve formulating and executing strategies that align with organizational goals and sustainability initiatives. You will establish policies and procedures to ensure compliance with health and safety regulations while overseeing the budget for soft services. Identifying innovative solutions in facility management, particularly in cleaning and waste disposal, will be a key aspect of your role. Operationally, you will ensure the efficient and effective delivery of cleaning and waste management services, optimizing workflows for increased efficiency. Managing contracts with external service providers and conducting facility inspections to assess service quality will also fall under your purview. Additionally, you will champion sustainable and environmentally friendly practices while generating detailed reports on service performance. People management will be a significant part of your role, as you lead and motivate in-house and contracted staff, ensuring optimal staffing levels and implementing training programs. Monitoring staff performance, providing feedback, and managing appraisals and disciplinary actions when necessary will be essential. You will also liaise with internal and external stakeholders to address concerns related to cleaning and waste services. To be eligible for this position, you should have 9-12 years of experience and a Graduate degree in Hotel Management. If you are ready to make a significant impact in a leading educational institution like Ashoka University, we invite you to apply by submitting your updated CV to yashsvi.sen@ashoka.edu.in. Join us in co-creating a nurturing environment guided by universal values of being mission-driven, thinking strategically, acting authentically, taking accountability, building collaboration, and delivering excellence.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
bareilly, uttar pradesh
On-site
Job Description: This full-time hybrid role as a Relationship Manager will require you to develop and maintain strong relationships with clients. You will be tasked with understanding their insurance needs and providing customized solutions to meet their requirements. Your responsibilities will include collaborating with various teams, handling customer inquiries and concerns, conducting sales meetings, and ensuring high levels of client satisfaction. This position is primarily based in Bareilly with the option for some remote work. To excel in this role, you should possess expertise in Client Relationship Management and Customer Service. Previous experience in Sales and a deep understanding of insurance products will be beneficial. Exceptional communication and negotiation skills are essential for effectively engaging with clients. You should also have strong problem-solving abilities and the capability to resolve conflicts efficiently. The role requires you to work both independently and collaboratively within a team setting. Proficiency in CRM software and Microsoft Office applications is necessary. A Bachelor's degree in Business, Finance, or a related field is required, while prior experience in the insurance industry would be advantageous. Join us in this dynamic role as a Relationship Manager and contribute to our commitment to delivering tailored insurance solutions while fostering long-lasting client relationships.,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
chandigarh
On-site
As a Steward Department Supervisor, your role will involve supervising and leading the steward department to ensure high performance and strict adherence to safety protocols. You will be responsible for coordinating with other departments to ensure a smooth and efficient operation, maintaining high standards of customer service, and overseeing the handling of guest requests and issues. It will also be your duty to train and mentor team members to maintain service excellence, monitor inventory levels, and ensure an adequate supply for service operations. Additionally, you will implement and enforce safety and health regulations and prepare/manage schedules to maintain appropriate staffing levels. To qualify for this position, you should possess a Bachelor's degree in Hospitality Management, Maritime Studies, or a related field, along with a minimum of 5 years of experience in a supervisory role within the hospitality or maritime operations sector. A proven track record of exceptional leadership and team management, a strong understanding of safety and health regulations in the maritime industry, and excellent problem-solving and conflict-resolution skills are essential. The ability to work under pressure and make quick decisions is also crucial. Key Skills required for this role include Leadership, Team Management, Customer Service, Safety Compliance, Inventory Management, and Conflict Resolution. If you meet the qualifications and possess the necessary skills, please get in touch with our HR Manager, Ms. Shaina, at 98722-43031. This is a full-time, permanent position with benefits including cell phone reimbursement, commuter assistance, flexible schedule, internet reimbursement, and performance bonuses. The work schedule may include day shifts, evening shifts, morning shifts, and rotational shifts. The work location is in person.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
You are looking for a skilled and dedicated HR Generalist with 3 years of experience to join your team in Koramangala, Bangalore. In this role, you will be responsible for various human resources functions including recruitment, onboarding, performance management, and employee relations. The ideal candidate should have a strong understanding of HR best practices and labor laws to ensure compliance and promote a positive work environment. Key responsibilities include assisting in recruitment and onboarding processes, managing salary disbursement, addressing employee concerns, implementing HR policies, administering employee benefits and leave management, supporting training and development initiatives, maintaining HR databases, and assisting in disciplinary procedures and termination processes. It is essential to stay updated with labor laws and HR trends to ensure compliance and best practices. This is a full-time, permanent position with benefits including cell phone reimbursement and paid sick time. The work schedule is a day shift from Monday to Friday. A Master's degree is preferred for education, and a total of 3 years of work experience with a focus on human resources and recruitment is required. If you are a detail-oriented HR professional with a passion for fostering a positive work environment and ensuring HR compliance, we encourage you to apply for this opportunity.,
Posted 2 weeks ago
0.0 - 4.0 years
0 Lacs
surat, gujarat
On-site
The Human Resources Executive will collaborate with the company CEO and/or Director to develop strategic HR initiatives aimed at enhancing company performance and fostering a more efficient and productive workforce. Responsibilities include overseeing all aspects of the recruitment and training process for new hires, monitoring employee development, and ensuring a positive and conducive work environment. Additionally, the HR Executive will coordinate work activities, facilitate cross-functional relationships, conduct progress reviews with employees, address grievances, and promote open communication within the organization. The ideal candidate for this role should be comfortable in a high-visibility position and possess exceptional analytical, problem-solving, and conflict resolution skills. They must demonstrate honesty, ethics, and reliability, as well as the ability to manage stress and make critical decisions effectively under pressure. Being a proactive individual with strong leadership qualities, the HR Executive should excel in interpersonal communication, employee motivation, and education on HR-related matters. A Bachelor's Degree in human resources, business administration, finance, or a related field is required, along with proficiency in Microsoft Suite (especially Excel) and HR software programs. The role is full-time, with a morning shift schedule, and the work location is in Surat, Gujarat.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
ahmedabad, gujarat
On-site
The primary responsibility of this role is to respond to customer queries efficiently via phone, email, and chat. You will be expected to handle customer complaints professionally and maintain accurate records of all interactions. Additionally, you will assist in developing customer service policies, follow up with customers to ensure resolution of their issues, and collaborate with other departments to address customer concerns. Providing product and service information to customers will also be part of your responsibilities. To qualify for this position, you should hold a Bachelor's degree in any discipline and have previous experience in a customer service role, preferably in the FMCG industry. Strong communication and interpersonal skills are essential, along with the ability to handle stressful situations calmly and professionally. Proficiency in using customer service software and CRM tools, as well as excellent problem-solving abilities, are required. Key Skills for this role include Customer Relationship Management (CRM), Communication, Problem-Solving, Time Management, Conflict Resolution, proficiency in Microsoft Office Suite, and experience in Email and Chat Support. This is a full-time position with a day shift schedule. Proficiency in Gujarati language is preferred, and the work location is in person.,
Posted 2 weeks ago
10.0 - 14.0 years
0 Lacs
haryana
On-site
AHEAD is a company that specializes in building platforms for digital business, utilizing cloud infrastructure, automation, analytics, and software delivery to assist enterprises in achieving digital transformation. At AHEAD, fostering a culture of inclusivity and belonging is a top priority, where all perspectives and voices are not only represented but also valued, respected, and heard. The company is committed to empowering individuals to speak up, drive change, and shape the culture at AHEAD. As a Client Success Manager (CSM) at AHEAD, your responsibilities will include leading, managing, and coaching CSMs supporting Managed Services Clients across various verticals. You will be responsible for onboarding and training new team members, ensuring compliance with contractual obligations, and managing the profitability of Managed Services Cloud Accounts in collaboration with the CSMs. Additionally, you will oversee processes such as renewal, up-selling, billing activities, and client escalations, striving to enhance the overall client experience and satisfaction. Your role will involve acting as a customer advocate, serving as a point of contact for technical inquiries, conducting quarterly business reviews, and identifying opportunities for service improvement. You will be expected to travel to customer locations as needed, participate in customer onboarding and implementation projects, and contribute to the development of customer success stories. Moreover, you will play a vital role in organizational change management, client communications, and performance monitoring to ensure service level agreements are met. To qualify for this position, you should possess a Bachelor's degree or equivalent experience, along with at least 10 years of experience in management roles with people responsibilities and Service Delivery Management. Strong communication skills, experience in an ITIL environment, and knowledge of project management are highly desirable. Proficiency in technologies such as compute infrastructure, networking, cloud, and virtualization, as well as the ability to think strategically and tactically, are essential for success in this role. AHEAD offers a transparent management structure, opportunities to collaborate with industry experts, investment in training and development, incentives for certifications, and the ability to make an immediate impact. Employees also benefit from unlimited paid time off, medical, dental, and vision insurance, a 401(k) plan, paid company holidays, and additional perks detailed on the AHEAD benefits website. At AHEAD, diversity is celebrated through initiatives like Moving Women AHEAD and RISE AHEAD, promoting growth through cutting-edge technologies, cross-departmental training, and ongoing learning opportunities. AHEAD's commitment to excellence, dedication to client satisfaction, and dynamic work environment make it an ideal place for individuals who thrive in fast-paced, innovative settings. Please note that this job description is not exhaustive and may involve additional duties as required to meet the evolving needs of the organization.,
Posted 2 weeks ago
4.0 - 8.0 years
0 Lacs
kakinada, andhra pradesh
On-site
As a Duty Manager at Svenska Design Hotel in Kakinada, your role will involve overseeing the daily operations of the hotel to ensure the highest standard of services and guest satisfaction. With 4 to 6 years of relevant experience, you will be responsible for leading and supporting a team to achieve organizational goals and deliver exceptional customer service. Your qualifications should include demonstrated leadership skills to motivate and guide the team effectively. You must possess a strong customer service orientation to ensure guests have a memorable experience during their stay. Effective problem-solving abilities are essential to address and resolve guest issues promptly. Excellent communication skills, both verbal and written, will be required to interact effectively with guests and staff. Proficiency in time management is crucial to prioritize tasks and manage time efficiently in a fast-paced environment. Your team management skills will be essential in enhancing team productivity and cooperation. Decision-making prowess is needed to make sound judgments based on operational needs and guest requirements. Conflict resolution skills are also important to manage and resolve conflicts professionally. Your responsibilities will include managing and supervising daily hotel operations to ensure seamless service delivery and guest satisfaction. You will lead the team by providing direction and support during shifts, ensuring operational standards are met. Handling guest inquiries, complaints, and requests professionally is vital for timely and satisfactory resolutions. Maintaining high standards of service quality and operational efficiency across all departments is key. Additionally, you will need to coordinate with other department heads to ensure smooth communication and operation of the hotel's services. Monitoring staff performance, conducting training, and providing feedback to enhance service delivery and productivity are part of your role. Ensuring compliance with health, safety, and hotel policies to maintain a safe and welcoming environment for guests is crucial. Reporting operational issues to senior management and suggesting improvements for better service and efficiency will be expected. Join Svenska Design Hotel in Kakinada and be a part of a distinguished name in the hospitality industry, offering exceptional quality and service to a premium clientele.,
Posted 2 weeks ago
6.0 - 10.0 years
0 Lacs
ahmedabad, gujarat
On-site
As an HR Manager at Arcedior Global Sourcing for Interior and Furniture Solutions in Ahmedabad, you will play a crucial role in leading and strengthening the human resources function of our expanding organization. We are looking for a proactive, experienced, and strong-willed HR professional to independently drive our recruitment strategy and manage end-to-end HR operations. The ideal candidate must possess excellent leadership skills, strategic thinking, and a deep understanding of HR processes and people management. Your responsibilities will include leading and managing the full recruitment life cycle, collaborating with department heads to understand staffing needs, implementing innovative sourcing strategies, managing employee onboarding and exit formalities, ensuring compliance with labor laws and company policies, executing performance appraisal cycles, driving employee engagement strategies, identifying skill gaps for training and development programs, ensuring compliance with all statutory and legal requirements, and drafting and updating HR policies and SOPs. To qualify for this role, you should have a Bachelor's/Masters degree in Human Resources, Business Administration, or a related field, minimum 6 years of progressive HR experience, proven expertise in recruitment, HR operations, and performance management, excellent interpersonal and communication skills, strong decision-making and conflict-resolution abilities, and hands-on experience with HR software, tools, and Microsoft Office Suite. If you are a dynamic HR professional looking to make a significant impact in a fast-paced industry, we invite you to join our team at Arcedior Global Sourcing for Interior and Furniture Solutions.,
Posted 2 weeks ago
8.0 - 12.0 years
0 - 0 Lacs
delhi
On-site
As the Director of Human Resources, you will play a pivotal role in shaping and executing the human resources strategy of the company. Your responsibilities will encompass various key functions including recruitment, organizational development, employee relations, compensation and benefits, performance management, and employment compliance. You will be an integral part of the leadership team, driving the alignment of human capital with the company's business strategy while fostering a positive, efficient, and compliant work culture. Your primary responsibilities will include: - Developing and implementing an overarching HR strategy to align with the company's business objectives and foster a positive work culture - Designing and optimizing organizational structures, talent pipelines, and succession planning - Overseeing recruitment processes to attract and retain top talent across different functions, with a focus on technology, products, operations, and compliance - Establishing global recruitment channels and enhancing the company's employer brand within industries like Web3 and fintech - Designing and implementing performance management systems to drive employee goal alignment and execution - Building a positive organizational culture that promotes employee engagement, diversity, and inclusion - Ensuring compliance with labor laws and regulations in various regions, including California Labor Law, EEO, FMLA, GDPR, and more - Managing HR data and systems to facilitate data-driven talent analysis and decision-making Qualifications: - Bachelor's degree or higher in human resources management, psychology, business administration, or related fields; MBA or HR certification preferred - Minimum of 8 years of HR management experience, including at least 3 years in team leadership or HR business partner roles - Experience in HR operations within fast-growing tech companies or multinational corporations preferred - Proficiency in California labor laws and regulations, as well as global labor markets - Strong talent management, communication, and change management skills - Ability to balance HR process standardization with local compliance in diverse work environments - Excellent negotiation, execution, and organizational coordination abilities Preferred qualifications: - Previous experience as an HR executive in cryptocurrency, fintech, blockchain, or startups - Familiarity with HR systems such as ADP, Workday, BambooHR, and Rippling Compensation and Benefits: - Annual salary range: $160,000 - $240,000 (dependent on experience and location) - Year-end performance bonus and equity incentives - Health insurance, 401(k) plan, and mental health support benefits - Flexible work arrangements in a multicultural team environment If you are a seasoned HR professional with a passion for driving organizational success through effective human resources strategies, we invite you to apply for the role of Director of Human Resources at our company.,
Posted 2 weeks ago
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