Customer Relationship Executive

2 - 6 years

0 Lacs

Posted:2 weeks ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Customer Relationship Executive at IITIIMShaadi, your role will involve managing customer satisfaction, business relationship management, customer service, client relations, and daily communication. You will be based on-site in Gurgaon. Key Responsibilities: - Manage customer satisfaction by addressing their needs and concerns - Build and maintain business relationships with clients - Provide excellent customer service to enhance client experience - Communicate effectively with customers on a daily basis Qualifications Required: - Proficient in customer satisfaction and customer service skills - Demonstrated expertise in business relationship management and client relations - Strong communication skills to interact with clients and team members - Ability to collaborate effectively in a team environment - Skilled in problem-solving and conflict resolution - Prior experience in a customer-facing role - Bachelor's degree IITIIMShaadi is a matrimonial platform catering to alumni of premier institutions.,

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