RESPONSIBILITIES OF A CUSTOMER RELATIONSHIP EXECUTIVE (CRE) : Deliver organization details in order to persuade potential customers. Explain about clients and answer questions from customers. Obtain customer information such as name, address, and fix appointments. Answer telephone calls from potential customers who have been solicited through advertisements. Telephone or write letters to respond to correspondence from customers or to follow up initial donor contacts. Participate in the day to day work of the organisation - such as reporting, attending team and Board meetings as required, and taking a flexible approach to general administrative and support tasks. Participate in staff appraisals and appropriate training for the role. Skills and Competencies: Excellent communication skills Flexibility Eveready to initiate Persistent| A buoyant personality Ability to handle stress High energy levels Self-motivation skills Job Schedule: Day Shift Fixed Shift Morning Shift Requirements : Education: Bachelor's degree (Preferred) Experience: Fresher (preferred) Total work experience: 1 year Language: English (Preferred) Location Requirements: Chennai, Tamil Nadu: Must be able to reliably commute or be planning to relocate before starting work. Job Types: Full-time, Part-time, Fresher Pay: Up to ₹25,000.00 per month Schedule: Day shift Fixed shift Morning shift Application Question(s): Describe yourself in a few words. Why do you think you are a good fit for this role? Language: English (Preferred) Work Location: In person Speak with the employer +91 6374903532

1. POSITION VACANT: Lead – Collaboration, Smile Foundation, New Delhi 2. ORGANISATION BACKGROUND: Smile Foundation (SF) is a national-level development organization that works for the welfare of underprivileged children and their families. The organization implements intensive development programmes focusing on education, healthcare, skill development, women empowerment, and grassroots capacity building. Founded in 2002 by a group of young professionals , SF today impacts the lives of over 1.5 million children and their families across 25 states in India. With a presence in both urban slums and rural areas, especially aspirational districts, SF operates through direct interventions and partnerships with grassroots organizations. The organization has Special Consultative Status with the United Nations Economic and Social Council (ECOSOC), and is accredited by global organizations such as GuideStar, United Way, CAF America, and Give2Asia. SF has consistently been certified as a Great Place to Work©, reflecting a robust and inclusive workplace culture. To learn more about Smile Foundation , please visit: https://www.smilefoundationindia.org 3. JOB DESCRIPTION/ RESPONSIBILITIES: Reporting to the Chief Resource Officer , with a matrix reporting to the Head – Empowering Grassroots , the Lead – Collaboration will be responsible for conceptualizing, developing, and executing Smile Foundation’s strategic resource mobilization initiatives. The role will focus on diversifying funding streams with a strong emphasis on institutional donors, both domestic and international, multilateral agencies, corporate and family foundations, UHNIs, and emerging models such as blended finance and innovative funding. The role involves close collaboration with thematic leads to co-create compelling pitches, proposals, and donor-aligned program designs, while ensuring stewardship, compliance, and high-impact reporting. Key Job Responsibilities: Key Job Responsibilities: (1) Responsible for business development and fundraising for programs from a diverse range of donors. This stream will be continuously evolving and may include, but is not limited to, institutional agencies, multilateral organizations, consulting firms, ESG donors, high-net-worth individuals (HNIs), philanthropists, corporate and family foundations; (2) Develop and manage relationships with potential funders, including establishing Smile Foundation's presence with large international funders and primary recipients of multilateral organizations. Attend localization seminars and other industry events to position Smile Foundation as a partner of choice; (3) Identify and track funding prospects as they arise, using appropriate tracking tools such as Salesforce; (4) Play a key role in developing and maintaining databases of potential funders and partners for business development; (5) Develop and support both new and existing partnership engagements, including identifying and building relationships with prospective collaborative partners for RFPs; (6) Oversee and support the development of concept notes and proposals in coordination with program teams; (7) Develop and maintain key resources to support proposals, including standard documents, databases of activity costs, and other relevant policies; (8) Represent Smile Foundation at various events and networking forums; (9) Maintain and update knowledge of programs and service offerings, with well-documented evidence. Prepare periodic project briefs for broader dissemination; (10) Oversee grant management by ensuring donor due diligence, ongoing engagement, and submission of high-quality reports; (11) Develop the Annual Business Plan and ensure its effective implementation and achievement. 4. QUALIFICATIONS, EXPERIENCE AND COMPETENCIES: Qualification and Experience : (1) Post-graduate qualification in Business Development/Management with demonstrable experience of fundraising; (2) Minimum of 10–15 years of experience in fundraising with Institutional Donors; (3) Experience of submitting proposals/ pitches to USAID/ European Union/ Co-Impact/ ADB/ SIDA or similar donors shall be an advantage; (4) Established industry connections with institutional donors, corporate foundations, family foundations and other new and innovative sources of funding. Skills and Competencies : (1) Persuasive Communication : Strong written and verbal communication skills; presents as persuasive, credible, and polished, with excellent interpersonal skills: (2) Creates External Strategic Alliances : Develops and leverages collaborative relationships to support the achievement of work goals; (3) Contributes to Team Performance : Actively participates as an engaged and integral member of the team, showing empathy, collaboration, respect, and a commitment to consensual decision-making; (4) Negotiation : Effectively explores alternatives and positions to reach mutually acceptable outcomes that gain support from all parties involved; (5) Creates Internal Partnerships : Works to achieve business objectives by building and strengthening strategic relationships across teams, departments, units, and organizations; (6) Effective Presentations : Delivers well-prepared presentations, using nonverbal communication and visual aids effectively, and tailors content to suit the specific needs and characteristics of the audience; (7) Decision Making : Identifies and understands issues, problems, and opportunities; compares data from different sources to draw logical conclusions; chooses appropriate courses of action based on available facts, constraints, and potential consequences; (8) Proposal Development : Proven ability in the proposal development process, including financial proposals; (9) Strategic Writing : Excellent writing skills for formulating fundraising strategies, Logical Frameworks, and Theories of Change; (10) Willingness to Travel : Open to travel for building relationships and exploring partnership opportunities. 5. COMPENSATION OFFERED: Gross compensation for the position is competitive and aligned with the compensation structures of leading Indian and international development organizations. The offer made to the selected candidate shall be commensurate with qualifications, experience, and salary history. 6. LOCATION: New Delhi. 7. REFERENCE: LC-RM-SF 8. CONTACT INFORMATION: Team SAMS Strategic Alliance Management Services P Ltd. 1/1B, Choudhary Hetram House, Bharat Nagar New Friends Colony, New Delhi 110 025 Phone Nos.: 011- 4081 9900; 4165 3612 9. APPLICATION PROCESS: Eligible candidates interested in the position are requested to urgently apply using the link https://samsstc.com/Jobs/job-description/lead-collaboration-smile-foundation-new-delhi/112 by or before June 26, 2025 . Smile Foundation (SF) is an Equal Opportunity Employer. However, preference will be given to women candidates. Show more Show less

Position: Executive/Sr. Executive/ Assistant Manager/ Manager Functional Area: School Fundraising, Resources Experience Required: 1 – 5yrs Job Location: Delhi About Smile Foundation: Sustainability, social equality and the environment are now business problems. And corporate leaders can’t depend on governments to solve them. Inspired by this philosophy of Peter Senge, a group of young corporate professionals came together in 2002 to set up Smile Foundation to work with grassroots initiatives for effecting positive changes in the lives of underprivileged children, their families and communities. Today, Smile Foundation is directly benefiting over 1.5 million children and families through more than 400 welfare projects on education, healthcare, livelihood, and women empowerment spread across 2,000 villages and urban slums in 25 states, every year. Visit our website to know more about us and our latest development: www.smilefoundationindia.org About Role Smile Foundation’s Child for Child (CFC) program addresses children from well to do families who go to good schools and sensitizes them at an early age about the disparity that exists between them and others who cannot afford to go to school. We welcome applications from dynamic people who are willing to travel and conduct CFC programs in educational institutions in their areas for the post of Sr. Executive/ Executive. Key Job Responsibilities To be responsible for Planning and strategizing of Program both on qualitative parameters and quantitative parameters, in alignment to organizational goals and vision. To be responsible for achieving the goals and targets in a sustained manner and manage income/expenditure. To actively be involved in research, market trends and competitor analysis. Donor servicing and donor nurturing. To bring Innovations and new opportunities in Program. Skills, Education & Qualification Graduate in any discipline Ability to communicate effectively to a wide audience with good written and verbal communication Understanding of the challenges and opportunities for marketing and fundraising in the development sector Willing to travel within the Region Salary: 20K to 40K (As per experience and expertise) How to Apply: Share your CV/Profile with a brief note (cover letter) telling why you find yourself a right fit for the role, with the subjectline – {NAME}- Position Name at jobs@smilefoundationindia.org , jobcfc@smilefoundation.email Please Note: Only shortlisted candidates would be contacted by the Human Resources Team

RESPONSIBILITIES OF A BUSINESS DEVELOPMENT EXECUTIVE (BDE) : 1. Deliver organization details in order to persuade potential customers . 2. Explain about clients and answer questions from customers. 3. Obtain customer information such as name, address, and fix appointments. 4. Answer telephone calls from potential customers who have been solicited through advertisements. 5. Telephone or write letters to respond to correspondence from customers or to follow up initial donor contacts. 6. Participate in the day to day work of the organization – such as reporting, attending team and Board meetings as required, and taking a flexible approach to general administrative and support tasks. 7. Participate in staff appraisals and appropriate training for the role. Skills and Competencies: 1. Excellent communication skills 2. Flexibility 3. Eveready to initiate 4. Persistent 5. A buoyant personality 6. Ability to handle stress 7. High energy levels 8. Self-motivation skills Job Schedule: Day Shift Fixed Shift Morning Shift Requirements: Education: Bachelor's degree (Preferred) Experience: Customer Relations or related experience: 1 year (Preferred) Total work experience: 1 year (Preferred) Language: English (Preferred) Location Requirements: Chennai, Tamil Nadu: Must be able to reliably commute or be planning to relocate before starting work. For inquiries and application: Speak with the employer at +91 6374903532 Job Types: Full-time, Part-time, Fresher Pay: ₹10,189.69 - ₹36,219.57 per month Schedule: Day shift Fixed shift Morning shift Language: English (Preferred) Work Location: In person

Duties and Responsibilities Generate funds through telemarketing/face to face fundraising technique using the prescribed asks/products by the client organization working with the team together to support in acquiring supporters. Communicate effectively to donors / sponsors on the objectives and activities of the organization Participate in all the sponsorship campaigns/ fundraising event or any other activity as per organizational requirements Ensure that all the sponsorship and fund-raising data is appropriately entered to in the prescribed formats and reported in the daily call report (DCR) Be responsible for ensuring full confidentiality of the donor’s information as well as that of the organization Represent IFR Solutions in a responsible manner as per the organizational values and norms. Responsible for daily interaction with donors & promoting the culture of giving in India . Regular follow up with donors & converting them for long-term giving. Providing relevant information to donors in an honest & effective manner. Responsible to achieve monthly targets. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Work Location: In person

Duties and Responsibilities Generate funds through telemarketing/face to face fundraising technique using the prescribed asks/products by the client organization working with the team together to support in acquiring supporters. Communicate effectively to donors / sponsors on the objectives and activities of the organization Participate in all the sponsorship campaigns/ fundraising event or any other activity as per organizational requirements Ensure that all the sponsorship and fund-raising data is appropriately entered to in the prescribed formats and reported in the daily call report (DCR) Be responsible for ensuring full confidentiality of the donor’s information as well as that of the organization Represent IFR Solutions in a responsible manner as per the organizational values and norms. Responsible for daily interaction with donors & promoting the culture of giving in India . Regular follow up with donors & converting them for long-term giving. Providing relevant information to donors in an honest & effective manner. Responsible to achieve monthly targets. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Work Location: In person

RESPONSIBILITIES OF A CUSTOMER RELATIONSHIP EXECUTIVE (CRE) : Deliver organization details in order to persuade potential customers. Explain about clients and answer questions from customers. Obtain customer information such as name, address, and fix appointments. Answer telephone calls from potential customers who have been solicited through advertisements. Telephone or write letters to respond to correspondence from customers or to follow up initial donor contacts. Participate in the day to day work of the organisation - such as reporting, attending team and Board meetings as required, and taking a flexible approach to general administrative and support tasks. Participate in staff appraisals and appropriate training for the role. Skills and Competencies: Excellent communication skills Flexibility Eveready to initiate Persistent| A buoyant personality Ability to handle stress High energy levels Self-motivation skills Job Schedule: Day Shift Fixed Shift Morning Shift Requirements : Education: Bachelor's degree (Preferred) Experience: Fresher (preferred) Total work experience: 1 year Language: English (Preferred) Location Requirements: Chennai, Tamil Nadu: Must be able to reliably commute or be planning to relocate before starting work. Job Types: Full-time, Part-time, Fresher Pay: Up to ₹25,000.00 per month Schedule: Day shift Fixed shift Morning shift Application Question(s): Describe yourself in a few words. Why do you think you are a good fit for this role? Language: English (Preferred) Work Location: In person

Position: Sr Manager/Manager- New Acquisitions - Corporate Partnerships (B2B) Department: Resources Location : Bangalore Experience: 3-10 Years No. of Position – 1 (per location) About Smile Foundation Smile Foundation works for the welfare of underprivileged children and their families through intensive programs focused on education, healthcare, skilling and women empowerment and Empowering Grassroots. Started in 2002 by a group of young corporate professionals, today Smile has evolved into a national level development organization impacting lives of over 1.5 million underprivileged children and their families with project presence in 25 states across India, 10 offices in strategic locations and over 650 employees, besides countless volunteers, well- wishers and supporters. The organization also holds Special Consultative Status with United Nation’s Economic & Social Council (ECOSOC), accredited with global organizations like GuideStar, United Way, CAF America, Give2Asia and many more. Furthermore, continuously for the past Five years Smile is a Great Place to Work © Certified organization and is considered ‘Gold Standard’ in identifying and recognizing Great Workplace Cultures. Currently SF has been implementing projects worth Rs 120 Crore across India directly or with the help of grassroot organizations, primarily CSR funded projects of varied scale both in urban slums and rural areas including aspirational districts in thematic areas mentioned above. The wealth of knowledge emanated from the same is immense, however the same is grouped in systematic manner which can be used for pitching for large projects of long term in nature leading to data driven knowledge products which can be further used in creating large scale impact. Visit our website to know more about us and our latest development: www.smilefoundationindia.org How can you contribute towards a better world? If you are a passionate and skilled business development professional, an eye for market trends, a skill for constant learning, creating partnerships and belief that you have the ability to make a difference in the society by demonstrating your leadership qualities, creativity, analytical and strategic thinking, this could be the right opportunity for you. Job Summary The Corporate Partnerships (B2B) vertical is a key driver of Smile Foundation’s fundraising strategy, contributing to over 80% of the organization’s annual resources. This position lies at the core of the impact scale up plans for Smile Foundation in the coming years. The primary metric for this position of the new donor acquisition by cultivating strategic CSR partnerships with corporates—for Smile’s thematic areas current and any future areas that may be added. The current thematic areas are as follows Education Mission Education- Primary Education Scholarships and Vocational Education- Higher Education Healthcare Skill Development and Upskilling Women Empowerment Disaster Response The incumbent will be responsible for market scoping, identifying, initiating and building corporate partnerships, co-creating funding proposals leading to securing long-term support aligned with the CSR mandates of prospective donors. Job Descriptions Research and identify new CSR funding opportunities, initiate conversations, and convert them into active partnerships. Deep understanding of CSR domain, business development planning and execution including identification of potential new partners, segments etc. Engage directly with CSR heads, decision-makers, and senior leadership of corporates, chambers of commerce, industry associations and any other relevant network to present Smile’s work, understand CSR orientation and develop relationships. Work collaboratively with internal teams (Programmes, Strategic Cell, Communications etc) for proposal development, pitch presentations, concept notes, marketing/business development collateral and any other documents to support the role. Develop and implement strategic fundraising plans to acquire new CSR donors, with a focus on high-value, long-term partnerships. Ability to design and develop fundraising strategies activities, online campaigns and cause related marketing. Ensure effective donor nurturing and manage donor engagement initiatives, including reporting, acknowledgements, and compliance documentation (UCs, receipts, etc.). Maintain strong donor relationships through timely updates, presentations, and performance reports. Continuously generate and manage leads through extensive market research, networking, and participation in CSR forums and platforms. Stay updated on CSR trends, government regulations, and industry best practices in corporate philanthropy. Knowledge of and work on ESG will be a very strong added advantage. Budgeting, planning and ensuring high ROI activities. Qualification & Experience Master’s degree in marketing, Development Studies, International Relations, Social Sciences, or a related field (preferred). 3–10 years of experience in B2B new business development, preferably with a strong background in CSR fundraising or strategic corporate partnerships. Candidates with experience in new donor/business acquisition in B2B space would be preferred Demonstrated ability to engage with senior stakeholders and decision-makers in the corporate sector. Knowledge of CSR frameworks, corporate giving trends, and compliance requirements. Strong proposal writing and donor communication skills. Competency Required Contributes to Team Performance: Is an engaged and integral member of a group, recognizing the need for group collaboration, empathy, consensual decision-making and respect for others. Persuasive Communication: Strong written and verbal communication skills. When writing or speaking comes across as persuasive, credible, and polished with excellent interpersonal skills. Energy and Enthusiasm: Consistently maintaining high levels of activity or productivity; sustaining long work hours when necessary; operating with vigour, effectiveness, and determination over extended periods of time Creates External Strategic Alliances: Develops and uses collaborative relationships to facilitate the accomplishment of work goals Initiating action: Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive Negotiation: Effectively exploring alternatives and positions to reach outcomes that gain the support and acceptance of all parties. Creates Internal Partnerships: Works to achieve business goals by identifying and building strategic relationships between areas, teams, departments, units, and organizations. Creative thinking: Discovering new opportunities and solutions for problems by looking beyond current practices and using innovative thinking.

Position: Sr Manager/Manager- New Acquisitions - Corporate Partnerships (B2B) Department: Resources Location : Mumbai Experience: 3-10 Years No. of Position – 1 About Smile Foundation Smile Foundation works for the welfare of underprivileged children and their families through intensive programs focused on education, healthcare, skilling and women empowerment and Empowering Grassroots. Started in 2002 by a group of young corporate professionals, today Smile has evolved into a national level development organization impacting lives of over 1.5 million underprivileged children and their families with project presence in 25 states across India, 10 offices in strategic locations and over 650 employees, besides countless volunteers, well- wishers and supporters. The organization also holds Special Consultative Status with United Nation’s Economic & Social Council (ECOSOC), accredited with global organizations like GuideStar, United Way, CAF America, Give2Asia and many more. Furthermore, continuously for the past Five years Smile is a Great Place to Work © Certified organization and is considered ‘Gold Standard’ in identifying and recognizing Great Workplace Cultures. Currently SF has been implementing projects worth Rs 120 Crore across India directly or with the help of grassroot organizations, primarily CSR funded projects of varied scale both in urban slums and rural areas including aspirational districts in thematic areas mentioned above. The wealth of knowledge emanated from the same is immense, however the same is grouped in systematic manner which can be used for pitching for large projects of long term in nature leading to data driven knowledge products which can be further used in creating large scale impact. Visit our website to know more about us and our latest development: www.smilefoundationindia.org How can you contribute towards a better world? If you are a passionate and skilled business development professional, an eye for market trends, a skill for constant learning, creating partnerships and belief that you have the ability to make a difference in the society by demonstrating your leadership qualities, creativity, analytical and strategic thinking, this could be the right opportunity for you. Job Summary The Corporate Partnerships (B2B) vertical is a key driver of Smile Foundation’s fundraising strategy, contributing to over 80% of the organization’s annual resources. This position lies at the core of the impact scale up plans for Smile Foundation in the coming years. The primary metric for this position of the new donor acquisition by cultivating strategic CSR partnerships with corporates—for Smile’s thematic areas current and any future areas that may be added. The current thematic areas are as follows Education Mission Education- Primary Education Scholarships and Vocational Education- Higher Education Healthcare Skill Development and Upskilling Women Empowerment Disaster Response The incumbent will be responsible for market scoping, identifying, initiating and building corporate partnerships, co-creating funding proposals leading to securing long-term support aligned with the CSR mandates of prospective donors. Job Description Research and identify new CSR funding opportunities, initiate conversations, and convert them into active partnerships. Deep understanding of CSR domain, business development planning and execution including identification of potential new partners, segments etc. Engage directly with CSR heads, decision-makers, and senior leadership of corporates, chambers of commerce, industry associations and any other relevant network to present Smile’s work, understand CSR orientation and develop relationships. Work collaboratively with internal teams (Programmes, Strategic Cell, Communications etc) for proposal development, pitch presentations, concept notes, marketing/business development collateral and any other documents to support the role. Develop and implement strategic fundraising plans to acquire new CSR donors, with a focus on high-value, long-term partnerships. Ability to design and develop fundraising strategies activities, online campaigns and cause related marketing. Ensure effective donor nurturing and manage donor engagement initiatives, including reporting, acknowledgements, and compliance documentation (UCs, receipts, etc.). Maintain strong donor relationships through timely updates, presentations, and performance reports. Continuously generate and manage leads through extensive market research, networking, and participation in CSR forums and platforms. Stay updated on CSR trends, government regulations, and industry best practices in corporate philanthropy. Knowledge of and work on ESG will be a very strong added advantage. Budgeting, planning and ensuring high ROI activities. Qualification & Experience Master’s degree in marketing, Development Studies, International Relations, Social Sciences, or a related field (preferred). 3–10 years of experience in B2B new business development, preferably with a strong background in CSR fundraising or strategic corporate partnerships. Candidates with experience in new donor/business acquisition in B2B space would be preferred Demonstrated ability to engage with senior stakeholders and decision-makers in the corporate sector. Knowledge of CSR frameworks, corporate giving trends, and compliance requirements. Strong proposal writing and donor communication skills. Competency Required Contributes to Team Performance: Is an engaged and integral member of a group, recognizing the need for group collaboration, empathy, consensual decision-making and respect for others. Persuasive Communication: Strong written and verbal communication skills. When writing or speaking comes across as persuasive, credible, and polished with excellent interpersonal skills. Energy and Enthusiasm: Consistently maintaining high levels of activity or productivity; sustaining long work hours when necessary; operating with vigour, effectiveness, and determination over extended periods of time Creates External Strategic Alliances: Develops and uses collaborative relationships to facilitate the accomplishment of work goals Initiating action: Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive Negotiation: Effectively exploring alternatives and positions to reach outcomes that gain the support and acceptance of all parties. Creates Internal Partnerships: Works to achieve business goals by identifying and building strategic relationships between areas, teams, departments, units, and organizations. Creative thinking: Discovering new opportunities and solutions for problems by looking beyond current practices and using innovative thinking.

Position : Executive/ Sr. Executive/Assistant. Manager – Tele caller Functional Area : Resources Department: Child for Child (CFC) Experience Required: 1-3yrs Job Location: Smile Foundation, Head Office, Delhi About Smile Foundation Smile Foundation works for the welfare of underprivileged children and their families through intensive programs focused on education, healthcare, skilling and women empowerment and Empowering Grassroots. Started in 2002 by a group of young corporate professionals, today Smile has evolved into a national level development organization impacting lives of over 1.5 million underprivileged children and their families with project presence in 25 states across India,10 offices in strategic locations and over 650 employees, besides countless volunteers, well- wishers and supporters. The organization also holds Special Consultative Status with United Nation’s Economic & Social Council (ECOSOC), accredited with global organizations like GuideStar, United Way, CAF America, Give2Asia and many more. Furthermore, continuously for the past Five years Smile is a Great Place to Work © Certified organization and is considered ‘Gold Standard’ in identifying and recognizing Great Workplace Cultures. Currently SF has been implementing projects worth Rs 120 Crore across India directly or with the help of grassroot organizations, primarily CSR funded projects of varied scale both in urban slums and rural areas including aspirational districts in thematic areas mentioned above. The wealth of knowledge emanated from the same is immense, however the same is grouped in systematic manner which can be used for pitching for large projects of long term in nature leading to data driven knowledge products which can be further used in creating large scale impact. Visit our website to know more about us and our latest development: www.smilefoundationindia.org Smile Foundation’s Child for Child (CFC) program addresses children from well to do families who go to good schools and sensitizes them at an early age about the disparity that exists between them and others who cannot afford to go to school. We welcome applications from dynamic people who are willing to travel and conduct CFC programs in educational institutions in their areas. Key Responsibilities Make outbound calls and send emails to potential Schools Partners to book the appointments with School principals and Schools Coordinators. Maintain a record of calls / Emails and update information in the database with remarks. Follow up on leads and convert them into fix appointments. Achieve daily/weekly/monthly targets as assigned. Handle complaints or concerns professionally and escalate when necessary. Work closely with the fundraisers to support to achieve their goals. Skills. Education & Qualification Any Bachelor Degree or a related field. Proven experience in telemarketing, fundraising, sales or related fields. Excellent communication and interpersonal skills. Fluency in English and Hindi (spoken and written). Ability to handle rejection and stress in a professional manner. A positive attitude, strong work ethic, and willingness to learn. A minimum of 1 to 3 years of experience in school fundraising preferably or in business development/ sales/ marketing Proficiency in using CRM software or similar tools. Competencies Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. Able to give and take during a conversation in a balanced way, listening as well as speaking at appropriate intervals. Continuous learning: Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. Initiating action: Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive. Energy and Enthusiasm: Consistently maintaining high levels of activity or productivity; sustaining long work hours when necessary; operating with vigor, effectiveness, and determination over extended periods of time Women Candidates are encouraged to apply. Please Note: Only shortlisted candidates would be contacted by the Human Resources Team

Position: Community Health Officer/ Project Coordinator Location : Bangalore, Hyderabad, Thoothukudi Experience: 1-5 Years Maximum Budget : 4 to 4.5 LPA About Smile Foundation Smile Foundation works for the welfare of underprivileged children and their families through intensive programs focused on education, healthcare, skilling and women empowerment and Empowering Grassroots. Started in 2002 by a group of young corporate professionals, today Smile has evolved into a national level development organization impacting lives of over 1.5 million underprivileged children and their families with project presence in 25 states across India, 10 offices in strategic locations and over 650 employees, besides countless volunteers, well- wishers and supporters. The organization also holds Special Consultative Status with United Nation’s Economic & Social Council (ECOSOC), accredited with global organizations like GuideStar, United Way, CAF America, Give2Asia and many more. Furthermore, continuously for the past Five years Smile is a Great Place to Work © Certified organization and is considered ‘Gold Standard’ in identifying and recognizing Great Workplace Cultures. Currently SF has been implementing projects worth Rs 120 Crore across India directly or with the help of grassroot organizations, primarily CSR funded projects of varied scale both in urban slums and rural areas including aspirational districts in thematic areas mentioned above. The wealth of knowledge emanated from the same is immense, however the same is grouped in systematic manner which can be used for pitching for large projects of long term in nature leading to data driven knowledge products which can be further used in creating large scale impact. Visit our website to know more about us and our latest development: www.smilefoundationindia.org Job Description Project Delivery, Implementation of the project in the field area Online MIS data entry and submission of indent and GRN from the field. Submission of project reports from field. Beneficiary reach as per target. Updating on Vehicle documentation of the respective projects(in consultation with Driver). Project Delivery. Directly hold the IEC/community awareness activi ties in the field area with coverage of 1000 beneficiaries. Financial Reporting. Collecting bills and submitting to HO submission of bills by 26th of every month from the field. Support in recruitment of field team in coordination with HO team. Supportive induction and orientation. Induct and orient field team with support of HO. Stakeholder interaction. Project update with the field team during donor visit. Lesioning & networking with government machinery on the field. Support team for SoW movement on the field as per the roaster. Ensure that monthly movement of SOWs on the field as per the roaster. Review. Taking reporting managers suggestion and inputs based on the review. Daily Operations. Compiling the daily diary from the field and submitting to HO. Communication in terms of field update(daily). Sharing of daily field updates with the communication team on daily basis. Field meetings. Participation in monthly review meetings with Field team and HO Qualification & Experience Bachelor’s/ Master’s degree in information technology, information systems, computer Minimum 3-5 years’ experience. Minimum three years’ experience. Certifications and continuing education preferred. Job Types: Full-time, Temporary

Position: Executive HR Area: Human Resource Location: New Delhi Experience: 3-5 years About Smile Foundation Smile Foundation works for the welfare of underprivileged children and their families through intensive programs focused on education, healthcare, skilling and women empowerment and Empowering Grassroots. Started in 2002 by a group of young corporate professionals, today Smile has evolved into a national level development organization impacting lives of over 1.5 million underprivileged children and their families with project presence in 25 states across India,10 offices in strategic locations and over 650 employees, besides countless volunteers, well- wishers and supporters. The organization also holds Special Consultative Status with United Nation’s Economic & Social Council (ECOSOC), accredited with global organizations like GuideStar, United Way, CAF America, Give2Asia and many more. Furthermore, continuously for the past five years Smile is a Great Place to Work © Certified organization and is considered ‘Gold Standard’ in identifying and recognizing Great Workplace Cultures. Currently SF has been implementing projects worth Rs 120 Crore across India directly or with the help of grassroot organizations, primarily CSR funded projects of varied scale in urban slums and rural areas including aspirational districts in thematic areas mentioned above. The wealth of knowledge emanated from the same is immense, however the same is grouped in systematic manner which can be used for pitching for large projects of long term in nature leading to data driven knowledge products which can be further used in creating large scale impact. Visit our website to know more about us and our latest development: www.smilefoundationindia.org Summary Of Role The (Executive HR) will be responsible for end-to-end recruitment, from identifying potential hires to interviewing and evaluating candidates, Assisting in HR Operations like Performance Management System, Employee Assistance Program, onboarding and check-ins and HR initiatives. Key Responsibilities Sourcing and Screening: Identifying potential candidates through various channels (e.g., job boards, social media, networking events) and reviewing resumes/applications. Interviewing and Evaluating: Conducting phone, video, and in-person interviews to assess candidate qualifications and fit. Collaboration: Working closely with hiring managers to understand their requirements and provide regular updates on the recruitment process. Offer Management: Negotiating job offers and ensuring candidates are properly onboard. Data Analysis and Reporting: Tracking key hiring metrics (time-to-fill, source of hire) and providing insights into recruitment effectiveness. Operations: Working closely with Manager HR in Performance Management, Employees regular Check ins, HR Initiatives programs, Employee Assistance Program. Qualification And Experience Should possess a graduate or post graduate degree in any stream. At least 3- 4 years of experience in a similar role of handling recruitment. Excellent analytical skills for data analysis and reporting. Proficient in Microsoft Office, especially working with Microsoft Excel and database management. Excellent verbal and Written Communication (Both English and Hindi) Ability to work with different stakeholders. Competencies Flexible and Adaptive: Remains effective when experiencing major changes in work tasks or the work environment; adjusts effectively to work within new work structures, processes, requirements, or cultures. Information Management: Establishes procedures to collect information needed to manage an organization or ongoing activities within it. Planning and Prioritizing: Establishing courses of action for self and others to ensure that work is completed efficiently. Contributes to Team Performance: Is an engaged and integral member of a group, recognizing the need for group collaboration, empathy, consensual decision-making, and respect for others. Analytical Problem-Solving: Analyses information to understand relationships, patterns, and causes and effects, integrate data and check facts. This is done with both qualitative and quantitative information, making rational and timely judgments on the basis of the information that is available. Attention to Detail: Pays close attention to information that is overlooked or taken for granted by others. Prefers to look beyond the obvious and does not accept situations or take information at face value. Scrutinizes how things go together, making sure components are indeed aligned and appropriately interrelated. Effective Communication: Clearly conveys information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.

Position: Assistant General Manager Department: Vocational Education & Scholarship Functional Area: Programme Location: Delhi Experience: 10 – 15 years No. of Position: 1 About Smile Foundation Smile Foundation works for the welfare of underprivileged children and their families through intensive programs focused on education, healthcare, skilling and women empowerment and Empowering Grassroots. Started in 2002 by a group of young corporate professionals, today Smile has evolved into a national level development organization impacting lives of over 1.5 million underprivileged children and their families with project presence in 25 states acrossIndia,10 offices in strategic locations and over 650 employees, besides countless volunteers, well- wishers and supporters. The organization also holds Special Consultative Status with United Nation’s Economic & Social Council (ECOSOC), accredited with global organizations like GuideStar, United Way, CAF America, Give2Asia and many more. Furthermore, continuously for past five years Smile is a Great Place to Work © Certified organization and is considered ‘Gold Standard’ in identifying and recognizing Great Workplace Cultures. Currently SF has been implementing projects worth Rs 120 Crore across India directly or with the help of grassroot organizations, primarily CSR funded projects of varied scale both in urban slums and rural areas including aspirational districts in thematic areas mentioned above. The wealth of knowledge emanated from the same is immense, however the same is grouped in systematic manner which can be used for pitching for large projects of long term in nature leading to data driven knowledge products which can be further used in creating large scale impact. Visit our website to know more about us and our latest development: www.smilefoundationindia.org Job Summary Vocational Education: This programmer is in school intervention and ensures improvement in quality of provision of vocational skills in schools (15-19 years). The programme aims to capacitate students to the extent that they can make informed choices in life and career, channelize aspirations, become market ready in regards to employability skills and seeding entrepreneurship among them. At present it is in 300 schools in Rajasthan state, and we aspire its expansion in other states too. Scholarships programme: The Scholarship programme of the Foundation is a merit-based program that supports deserving girls from underserved communities. The scholarship supports girls to complete school education, vocational courses and engineering courses. The scholarship support includes financial support, education accessories and life skills training. Summary Of Role We are seeking an experienced and dynamic individual to lead our organization's Vocational Education and Scholarships program. As the Assistant General Manager of Vocational Education and Scholarships, you will be responsible for implementing multiple projects to support girls through scholarships in accessing quality vocational education to deserving girls, empowering them to enhance their employability and contribute positively to society. You would be also responsible for designing new strategies for scaling and actively co-pitching with donors along with a resources team for the expansion of the program. This position would be responsible for overall programme management and expansion of the program. At present the program has projects in 7 states and will expand to other states as well. You will play a key role in shaping the future of the program and creating a meaningful impact on the lives of beneficiaries. Job Description Strategy & Direction: Product review, design and innovation in line with market and regulatory contexts, aligned to the Smile Foundation vision and mission. Annual Strategic planning and review against organizational vision and goals. Lead development of strategic partnerships with corporate and institutional donors, ultra-high net worth individuals. Conceptualize and effect partnerships with relevant government, UN, private sector and NGO and other relevant stakeholders. Create one place solution on scholarship portal for updated information and links for various scholarships, schemes, opportunities for queries relevant for higher education and domain skills Programme Delivery And Implementation Drive the development, review and monitoring of annual operational plans across all projects. Lead the programme management ensuring the team plans, deliver and monitor projects to the highest standards, addresses risks and challenges and maximizes synergies and opportunities for impact and increased value for money. Develop a culture of transparent performance monitoring, learning, and success recognition. Responsible for overseeing the preparation and submission of annual work plans and budgets. Ensure effective allocation of responsibilities within the project team so that the team functions in an effective and efficient manner. Ensure project activities and deliverables comply with the MOU with the donor organizations and are delivered in a timely manner. Maximizes the use of technology applications and solutions to manage projects. Stakeholders, Partners And Donor Management Establish & strengthen linkages with concerned Govt. Departments, Colleges and other stakeholders. Identify credible Resource organizations and Partners for project activities. Nurturing Donors by ensuring that the committed deliverables are met. Engage donors in the respective projects and influence them for expansion. Ensure timely and high standard of donor reporting as per required formats project Proposals, International Grant Applications And Renewals (PSU/Corporate) Explore and study the viability and feasibility of the new proposal leads and develop the concept note basis the desk research. Conceptualize the project application/detailed project proposal and provide clarification to the queries to facilitate signing of MoU. Undertakes complete responsibility of drafting renewal proposals & budgets. Ensure timely submission and necessary follow-ups. Team & Capacity Building Provide leadership and support to the team to perform at the next level. Monitor team performance and identify capacity building opportunities amongst the teams for quality implementation of interventions. Technical support for improving Project Management System, project MIS and monitoring systems, within the mandate of the projects, for improving the transparency and accountability. Others Explore the opportunity of national/international awards and recognition for the organization and prepare the application in the prescribed format for timely submission. Representing Smile Foundation at various forums. Skills, Qualifications & Experiences Master’s degree in education, Social Work, Business Administration, or a related field. 10-15 years of proven experience in managing large scale projects, preferably in the field of vocational education, scholarships, or skill development. Expertise in drafting proposals, data analysis, donor reporting activities with basic financial acumen. Min 5 years of experience developing and managing partnerships with educational institutions, NGOs, and government bodies. Should have experience handling a multi-cultural team of at least 5+ direct reporters. Understanding of the Indian education system, vocational training landscape, and scholarship programs will be a plus. Should be open to travel across PAN India. Competencies Persuasive Communication: Strong written and verbal communication skills. When writing or speaking comes across as persuasive, credible, and polished with excellent interpersonal skills. Achieving results: Demonstrate drive and determination to achieve both results and success; can be counted upon to successfully exceed goals; regularly pushes self and others for results; bottom-line oriented, persisting despite obstacles and opposition. Analytical Problem Solving: Analyzes information to understand relationships, patterns, and causes and effects, integrate data, and check facts. This is done with both qualitative and quantitative information, making rational and timely judgments on the basis of the information that is available. Creates External Strategic Alliances: Develops and uses collaborative relationships to facilitate the accomplishment of work goals. Effective Presentations: Effectively presents ideas (including nonverbal communication and use of visual aids) to individuals or groups when given time to prepare; delivers presentations that are adapted to the specific needs and characteristics of the audience. Decision Making: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences. Developing others: Planning and supporting the development of an individual’s skills and abilities so that they can fulfil current or future job/role responsibilities more effectively. Leadership presence: Has an interpersonal style that engages others and encourages trust. Influences others using personal power and does so in a fashion that has charm, style, and a genuine sense of empathy. Balances this highly personal concern for others with a sense of professionalism and with actions that are consistent with his/her words.

Position: Project Manager – Educational Implementation Project Functional Area: Mission Education Location: Bhiwadi & Noida Experience: 9 – 12 years No. of position: 1 About Smile Foundation Smile Foundation works for the welfare of underprivileged children and their families through intensive programs focused on education, healthcare, skilling and women empowerment and Empowering Grassroots. Started in 2002 by a group of young corporate professionals, today Smile has evolved into a national level development organization impacting lives of over 1.5 million underprivileged children and their families with project presence in 25 states across India,10 offices in strategic locations and over 650 employees, besides countless volunteers, well- wishers and supporters. The organization also holds Special Consultative Status with United Nation’s Economic & Social Council (ECOSOC), accredited with global organizations like GuideStar, United Way, CAF America, Give2Asia and many more. Furthermore, continuously for the past Five years Smile is a Great Place to Work © Certified organization and is considered ‘Gold Standard’ in identifying and recognizing Great Workplace Cultures. Currently SF has been implementing projects worth Rs 120 Crore across India directly or with the help of grassroot organizations, primarily CSR funded projects of varied scale both in urban slums and rural areas including aspirational districts in thematic areas mentioned above. The wealth of knowledge emanated from the same is immense, however the same is grouped in systematic manner which can be used for pitching for large projects of long term in nature leading to data driven knowledge products which can be further used in creating large scale impact. Visit our website to know more about us and our latest development: www.smilefoundationindia.org Summary Of Role We are seeking an experienced and highly organized Project Manager to lead the planning, implementation, and monitoring of an educational project. The ideal candidate will have a strong background in managing educational or public sector initiatives and be adept at handling multiple stakeholders, timelines, and deliverables. This role will require close coordination with schools, government agencies, implementation teams, and reporting units to ensure successful project execution and compliance. Job Description Project Planning & Implementation Develop detailed project plans, work breakdown structures, and timelines aligned with program objectives. Define project scope, goals, and deliverables in collaboration with stakeholders. Coordinate the allocation of resources and manage day-to-day implementation activities. Monitoring & Evaluation Monitor project progress against the project plan and key performance indicators (KPIs). Identify risks and implement mitigation strategies to ensure project milestones are met. Conduct field visits and regular check-ins with implementation teams to ensure quality and compliance. Stakeholder Coordination Serve as the primary point of contact for project stakeholders, including government bodies, school administrators. Organize and lead regular stakeholder meetings to provide updates and gather feedback. Ensure alignment between implementation partners and overall program strategy. Documentation & Reporting Maintain accurate records of all project activities, changes, and decisions. Prepare regular progress reports, impact assessments, and donor reports. Document best practices, lessons learned, and success stories to inform future projects. Skills, Qualifications & Experiences Bachelor’s degree in education, Project Management, Public Administration, or a related field (master’s preferred). Minimum 5 years of project management experience, preferably in the education sector or with donor-funded projects. Strong knowledge of project management methodologies and tools (e.g., MS Project, Gantt charts, excel, PPT). Excellent communication, leadership, and stakeholder management skills. Proven experience in monitoring, evaluation, and reporting on project outcomes. Ability to work independently and under pressure to meet deadlines. Experience working with government education departments or international NGOs. Familiarity with educational technologies or digital learning tools. Competencies Required Attention to Detail: Pays close attention to information that is overlooked or taken for granted by others. Prefers to look beyond the obvious and does not accept situations or take information at face value. Scrutinizes how things go together, making sure components are indeed aligned and appropriately interrelated. Flexible and Adaptive: Remains effective when experiencing major changes in work tasks or the work environment; adjusts effectively to work within new work structures, processes, requirements, or cultures. Analytical Problem Solving: Analyzes information to understand relationships, patterns, and causes and effects, integrate data, and check facts. This is done with both qualitative and quantitative information, making rational and timely judgments on the basis of the information that is available. Planning and organizing: Establishing courses of action for self and others to ensure that work is completed efficiently. Contributes to Team Performance & Team Collaboration: Is an engaged and integral member of a group, recognizing the need for group collaboration, empathy, consensual decision-making, and respect for others. Initiating action: Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive. Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. Able to give and take during a conversation in a balanced way, listening as well as speaking at appropriate intervals. Manages Conflict: Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.

Position: Placement Manager Urban Livelihood Program (STeP) Functional Area: Programme -STeP Location: Delhi Experience: 6-8 Years Nature of Employment: Fixed Term Contract (1 Year) About Smile Foundation Smile Foundation works for the welfare of underprivileged children and their families through programmes focused on education, healthcare, skilling and women empowerment and Empowering Grassroots. Started in 2002 by a group of young corporate professionals, today Smile has evolved into a national level development organization impacting lives of over 1.5 million underprivileged children and their families with project presence in 25 states across India, 10 offices in strategic locations and over 650 employees, besides volunteers, well-wishers and supporters. The organization also holds Special Consultative Status with United Nation’s Economic & Social Council (ECOSOC), accredited with global organizations like GuideStar, United Way, CAF America, Give2Asia and many more. Furthermore, Smile Foundation has been a Great Place to Work © Certified organization for the last Five years running and is considered ‘Gold Standard’ in identifying and recognizing Great Workplace Cultures. Currently SF is implementing projects across India directly or with the help of grassroot organizations. These are primarily CSR funded projects of varied scale in both urban and rural settings including aspirational districts in thematic areas. The wealth of knowledge emanating from our work is immense, which is curated systematically for purposes ranging from raising funds to driving programmatic change. towards creating large scale impact. Visit our website to know more about us and our latest development: www.smilefoundationindia.org Summary Of Role The Placement Manager is responsible for overseeing the end-to-end placement process for participants of the Urban Livelihood Program PAN India. This role involves coordinating with industry partners, securing job opportunities, preparing participants for interviews, and ensuring successful placement outcomes. The Placement Manager will play a crucial role in bridging the gap between program participants and potential employers to enhance employment opportunities and post-placement support. Key Responsibilities- Employer Engagement & Networking Identify, develop, and maintain strong relationships with employer and industry partners. Collaborate with employers to understand job requirements and tailor candidate training to meet market demands. Organize employer engagement activities, such as job fairs, campus interviews, and networking events. 2 Job Placement Management Facilitate job placements for candidates by matching their skills and interests with suitable job opportunities. Ensure all candidates are prepared for interviews, and help them in resume building, mock interviews, and career guidance. Track placement data, including success rates, job retention, and job satisfaction of placed candidates. Liaise with employer’s post-placement to ensure candidate performance and address any concerns. Candidate Mobilization & Counselling Collaborate with the mobilization team to source candidates for the training program. Conduct employability assessments to understand the needs and skill gaps of candidates. Provide career counselling and guidance to candidates on employment opportunities, career progression, and further education. Data Management & Reporting Maintain accurate placement records, monitor progress, and prepare regular reports on placement statistics, job market trends, and program impact. Analyse placement data to identify areas for improvement and report outcomes Alumni & Post-Placement Support Develop and maintain an alumni network to support long-term career development for placed candidates. Provide follow-up support for placed candidates, ensuring their long-term success and identifying opportunities for upskilling. Event Management Plan and execute placement drives, employer meet-ups, and alumni events. Organize employee engagement activities and closing ceremonies in collaboration with the program team. Qualification And Experience- Master’s degree in social work, Business Administration, Development Studies, or a related field At least 5 to 7 years of experience in managing large scale urban livelihood or similar social development projects. Proven experience in leading teams, managing multiple stakeholders, and delivering project outcomes. Strong understanding of urban poverty, employment challenges and community dynamics. Solid understanding and experience in terms of delivery through digital platforms as well as technology-based monitoring. Competencies- Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. Able to give and take during a conversation in a balanced way, listening as well as speaking at appropriate intervals. Planning and organizing: Establishing courses of action for self and others to ensure that work is completed efficiently. Attention to Detail: Pays close attention to information that is overlooked or taken for granted by others. Prefers to look beyond the obvious and does not accept situations or take information at face value. Scrutinizes how things go together, making sure components are indeed aligned and appropriately interrelated. Contributes to Team Performance: Is an engaged and integral member of a group, recognizing the need for group collaboration, empathy, consensual decision-making and respect for others. Creates External Strategic Alliances: Develops and uses collaborative relationships to facilitate the accomplishment of work goals Manages Conflict: Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people. Creative thinking: Discovering new opportunities and solutions for problems by looking beyond current practices and using innovative thinking.

RESPONSIBILITIES OF A CUSTOMER RELATIONSHIP EXECUTIVE (CRE) : Deliver organization details in order to persuade potential customers. Explain about clients and answer questions from customers. Obtain customer information such as name, address, and fix appointments. Answer telephone calls from potential customers who have been solicited through advertisements. Telephone or write letters to respond to correspondence from customers or to follow up initial donor contacts. Participate in the day to day work of the organisation - such as reporting, attending team and Board meetings as required, and taking a flexible approach to general administrative and support tasks. Participate in staff appraisals and appropriate training for the role. Skills and Competencies: Excellent communication skills Flexibility Eveready to initiate Persistent| A buoyant personality Ability to handle stress High energy levels Self-motivation skills Job Schedule: Day Shift Fixed Shift Morning Shift Requirements : Education: Bachelor's degree (Preferred) Experience: Fresher (preferred) Total work experience: 1 year Language: English (Preferred) Location Requirements: Chennai, Tamil Nadu: Must be able to reliably commute or be planning to relocate before starting work. Job Types: Full-time, Part-time, Fresher Pay: Up to ₹25,000.00 per month Schedule: Day shift Fixed shift Morning shift Work Location: In person

RESPONSIBILITIES OF A CUSTOMER RELATIONSHIP EXECUTIVE (CRE) : Deliver organization details in order to persuade potential customers. Explain about clients and answer questions from customers. Obtain customer information such as name, address, and fix appointments. Answer telephone calls from potential customers who have been solicited through advertisements. Telephone or write letters to respond to correspondence from customers or to follow up initial donor contacts. Participate in the day to day work of the organisation - such as reporting, attending team and Board meetings as required, and taking a flexible approach to general administrative and support tasks. Participate in staff appraisals and appropriate training for the role. Skills and Competencies: Excellent communication skills Flexibility Eveready to initiate Persistent| A buoyant personality Ability to handle stress High energy levels Self-motivation skills Job Schedule: Day Shift Fixed Shift Morning Shift Requirements : Education: Bachelor's degree (Preferred) Experience: Fresher (preferred) Total work experience: 1 year Language: English (Preferred) Location Requirements: Chennai, Tamil Nadu: Must be able to reliably commute or be planning to relocate before starting work. Job Types: Full-time, Part-time, Fresher Pay: Up to ₹25,000.00 per month Schedule: Day shift Fixed shift Morning shift Ability to commute/relocate: Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Required) Location: Chennai, Tamil Nadu (Preferred) Work Location: In person

Roles and Responsibilities: Responsible for daily interaction with donors & promoting the culture of giving in India Maintaining & expanding the database of individuals for the organization Regular follow up with donors & converting them for long term giving Providing relevant information to donors in an honest & effective manner Responsible to achieve monthly targets Desired Candidate Profile: Prior experience as a tele-caller or in fundraising Target oriented Excellent communication skills Convincing skills Good planner & team player Learning attitude with positive thinking Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Work Location: In person

Roles and Responsibilities: Responsible for daily interaction with donors & promoting the culture of giving in India Maintaining & expanding the database of individuals for the organization Regular follow up with donors & converting them for long term giving Providing relevant information to donors in an honest & effective manner Responsible to achieve monthly targets Desired Candidate Profile: Prior experience as a tele-caller or in fundraising Target oriented Excellent communication skills Convincing skills Good planner & team player Learning attitude with positive thinking Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Work Location: In person

RESPONSIBILITIES OF A CUSTOMER RELATIONSHIP EXECUTIVE (CRE) : Deliver organization details in order to persuade potential customers. Explain about clients and answer questions from customers. Obtain customer information such as name, address, and fix appointments. Answer telephone calls from potential customers who have been solicited through advertisements. Telephone or write letters to respond to correspondence from customers or to follow up initial donor contacts. Participate in the day to day work of the organisation - such as reporting, attending team and Board meetings as required, and taking a flexible approach to general administrative and support tasks. Participate in staff appraisals and appropriate training for the role. Skills and Competencies: Excellent communication skills Flexibility Eveready to initiate Persistent| A buoyant personality Ability to handle stress High energy levels Self-motivation skills Job Schedule: Day Shift Fixed Shift Morning Shift Requirements : Education: Bachelor's degree (Preferred) Experience: Fresher (preferred) Total work experience: 1 year Language: English (Preferred) Location Requirements: Chennai, Tamil Nadu: Must be able to reliably commute or be planning to relocate before starting work. Job Types: Full-time, Part-time, Fresher Pay: Up to ₹25,000.00 per month Ability to commute/relocate: Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Required) Location: Chennai, Tamil Nadu (Preferred) Work Location: In person