691 Conflict Resolution Jobs - Page 24

Develop and Implement the Brand promotion and Marketing strategy Developing and/or implementing integrated marketing strategies and campaign plans Promote organizational products and services through public relations initiatives

Job Title:ASSISTANT LEAD / LEAD Experience4-6 Years Location:Chennai : DUTIES & RESPONSIBILITIES Oversee the day-to-day operations of the team. Monitoring team performance and providing constructive feedback. Support and provide internal cross training / knowledge sharing for team members and new joiners. Motivate team members to perform at their best. Possess high ethical and moral standards. Excellent communication and interpersonal skills. Has aptitude to learn new software and systems Team management skills Attention to detail and accuracy Other duties as assigned. Should be willing to work as Individual contributor Subject matter expert as well EDUCATION & PROFESSIONAL QUALIFICATIONS Miniminum Bachelor Degree of Accounting / Commerce Masters degree in Accounting preferred PROFESSIONAL EXPERIENCES Minimum 4 - 6 years of working experiences in GL & Reporting for Asst Lead Minimum 5 - 8 years of working experiences in GL & Reporting for Lead Sound knowledge of Accounting & Reporting and controls to ensure accuracy COMPETENCIES Supervising Others Motivating Others Team Building Communication Skills Manage Performance Conflict Resolution Problem Solving LANGUAGES Good Proficiency in English [ Read / Write / Speak ] KNOWLEDGE & S Microsoft Excel is mandatory Powerpoint presentation PowerBI and Macro building - Preferred

Job Title:Scrum Master Experience9-12 Years Location:Pune : Technical Skills: Proven experience as a Scrum Master (Certified ScrumMaster® (CSM) or similar certification preferred). Strong knowledge of Agile frameworks and methodologies, particularly Scrum and Kanban. Hands-on experience with Java-based microservices architecture and related technologies (Spring Boot, Docker, Kubernetes, etc.). Deep understanding of CI/CD pipelines and how they integrate into the Agile process. Experience in software development using Java and familiarity with microservices design patterns and best practices. Excellent communication and facilitation skills, with the ability to engage and support both technical and non-technical teams. Ability to prioritize and manage multiple tasks in a fast-paced environment. Strong problem-solving and conflict resolution skills. Knowledge of Agile tools like Jira, Confluence, etc., to track and manage progress. Qualification: Bachelor's or master’s degree in Computer Science, Information Systems, Engineering or equivalent. 5+ years of experience

Job Title:Sr Lead / Asst Manager Experience8-12 Years Location:Chennai : DUTIES & RESPONSIBILITIES 3 years of experience in managing team. Flexibility in working as a shift and/or on holidays. Oversee the day-to-day operations of the team. Monitoring team performance and providing constructive feedback. Support and provide internal cross training / knowledge sharing for team members and new joiners. Motivate team members to perform at their best. Running biannually staff appraisals for team members and creating progress plans. Possess high ethical and moral standards. Excellent communication and interpersonal skills. Assigning proper controls to ensure no lapses in the process execution Other duties as assigned. EDUCATION & PROFESSIONAL QUALIFICATIONS Miniminum Bachelor Degree in Commerce / Accounting Masters degree / CA Inter / CWA Inter preferred PROFESSIONAL EXPERIENCES Minimum 5 years of working experiences in managing a team of two members or more. Experience in handling GL & Reporting process for 8-12 years Sound knowledge of GL & Reporting and controls to ensure accuracy Continuous Improvement of processes Stakeholder management COMPETENCIES Supervising Others Motivating Others Team Building Communication Skills Manage Performance Conflict Resolution Problem Solving Interviewing Skills LANGUAGES Good Proficiency in English [ Read / Write / Speak ] KNOWLEDGE & S Microsoft Excel is mandatory Powerpoint presentation PowerBI and Macro building - Preferred

Key responsibilities: The incumbent will be responsible for End-to-end management of the design activities in the region for given projects. Project Conceptualization Sound knowledge of all applicable rules NBC, PMC_PCMC By-laws & UDCPR Regulations etc. Knowledge and ability to do the test fits for internal study. Analyses and calculates the area identified for the projects and drafts the end product design to be presented to be handled. Translates design ideas into design briefs to be handed over to design consultants and architects Project Coordination Effectively collaborates with all consultant teams and internal department. Builds consistency of product specifications in GFA, GFC and Sales brochures to ensure zero deviation between the concept, product and the sales pitch Acquires approvals for design and resources such as materials for project construction Tracks project progress and takes correctional action with respect to design (if any) Attends to and mitigates any queries put forth during the construction process Process Adherence & Improvement Complies with company defined guidelines and processes Adheres to project timelines Identifies processes/procedures in own work area that need improvement Recommends process improvement ideas to streamline efficiency /costs/productivity Undertakes process improvement activities in own work area Learning and Development Identifies self and team development needs Takes concrete steps to pursue self & team development through training, education, projects etc Who are we looking for? Qualification B.Arch (Full-time) Experience: At least 6-9 -years of experience. Min 3 years in a similar role in Real Estate Industry mandatory. Critical Skills Functional Team Management Experience Site Management Experience Statutory Understanding Design deliverables scheduling and managing. Behavioral Negotiation Skills Influencing Skills Critical decision making ability Crisis management & conflict resolution to expedite process.

We are looking for an experienced HR Manager to join our team and drive our human resources strategy. Role: Develop HR strategies oversee recruitment manage employee relations performance, training, and compliance. Required Candidate profile Must ensure compliance with labor laws, develop HR policies, and foster a positive workplace culture. Strong leadership, communication, and organizational skills required.

1. Follow up on NPA/receivables via calls, letters & visits 2. escalate soft cases 3. Recover dues 4. For chronic cases, plan group visits & legal action 5. File Sec 138 NI Act cases, coordinate with legal, and track progress.

Company Overview: Neuraleap Technologies Group is a forward-thinking company focused on leveraging technology to drive innovative solutions in human resources management. Our mission is to enhance organizational capabilities through strategic HR practices that align with business goals. We value collaboration, integrity, and continuous learning, fostering a vibrant workplace culture where employees are empowered to excel in their roles. We are currently seeking a dynamic Human Resource Business Partner to join our team in India, who will play a pivotal role in shaping our HR strategies and contributing to our organizational success. Role Responsibilities: Partner with business leaders to develop and implement HR strategies that align with organizational goals. Provide expert advice on employee relations issues, ensuring compliance with legal and regulatory requirements. Support talent acquisition efforts by partnering with recruitment teams to identify and attract top talent. Facilitate employee onboarding and training programs to enhance employee engagement and retention. Conduct performance management processes, including goal setting, feedback, and evaluations. Analyze and report on HR metrics to monitor organizational health and employee satisfaction. Collaborate with leadership to design and implement compensation and benefits programs. Advise on change management initiatives to support organizational transformation. Develop and implement HR policies and procedures that promote a positive workplace culture. Provide coaching and support to managers on HR-related issues, including conflict resolution and team building. Drive initiatives for employee development and career progression. Foster a diverse and inclusive workplace through targeted programs and interventions. Participate in HR projects and initiatives to support continuous improvement. Maintain up-to-date knowledge of industry best practices and employment legislation. Represent the HR department in cross-functional teams and meetings. Qualifications: Bachelors degree in Human Resources, Business Administration, or a related field. Minimum of 5 years of experience in HR, preferably as a Business Partner. Strong understanding of HR best practices and employment laws in India. Excellent interpersonal and communication skills, with the ability to build relationships at all levels. Proven experience in managing employee relations issues with sensitivity and professionalism. Competency in data analysis and HR metrics. Ability to handle confidential information with integrity. Effective problem-solving and decision-making skills. Experience in developing and delivering training programs. Strong organizational and project management skills. Ability to thrive in a fast-paced, dynamic environment. Knowledge of HR software and tools. Ability to influence and drive change within the organization. Commitment to diversity, equity, and inclusion in the workplace. Professional HR certification (e. g. , CIPD, SHRM) is a plus. Willingness to travel as required for training and meetings.

Job Summary: If you are a Field Sales professional and looking for career opportunity, Emerson has an exciting offer to you! The Engineer/Senior Engineer Sales, role will handle sales of Analytical Products in North Region. In This Role, Your Responsibilities Will Be: Early engagement with Key accounts / End Users / OEMs and Effective coverage of OEMs and End Users in region North. Responsible for Booking Targets, tracking all end user projects in advance and positioning upselling our flow portfolio products. Manages and collaborates with field sales team having overall responsibility to Meet/Exceed Budget/Targets. Extensive travelling within North India , Planning of travel to the various end user industrial customers clusters and presentation to customers, preparing the customer matrix, Identifying the decision makers of upcoming projects and collaborating with them for business. Creating primary demand for Emerson s Analytical Products ( Liquid Combustion and Flame and Gas ) portfolio Products, plus Analytical systems for process /power industry Develop and build relationships with key customer decision-making teams to influence and gain market share of Emerson s Analytical portfolio Products/Systems. Protecting and expanding install base customers. Regular meeting with key customer s top level engagement team and presenting them about product superiority / create differentiation and develop new customers / markets. Team Collaboration: internal / external customers communication, open-mindedness, and conflict resolution when working with other team members on a joint objective. Ensure following all Emerson Values and Ethics standards. Who You Are: You quickly and decisively act in constantly evolving, unexpected situations. You adjust communication content and style to meet the needs of diverse partners. You always keep the end in sight; puts in extra effort to meet deadlines. You analyze multiple and diverse sources of information to define problems accurately before moving to solutions. You observe situational and group dynamics and select best-fit approach. For This Role, You Will Need: Tech Savy, Demonstrate Good Presentation Skills. Agile, Result oriented with customer centric approach, with good communication skills. This role demands frequent travelling to the customers in industrial clusters of India. Strong Customer Focus with Sales Experience with adequate technical knowledge of Flow technology field instrument products. Enthusiastic, proactive, persuasive in dealing with internal and external mid/high level partners. Great Teammate and collaborates well. 5-7 years relevant experience Candidates having experience in selling / handling Analytical products will be added advantage Preferred Qualifications That Set You Apart: Degree or equivalent in Engineering in Instrumentation/Chemical Our Culture Commitment to You: . .

Role & responsibilities - Assist in conducting research and analysis on employee behaviour and organizational practices. - Support the development and implementation of employee assessment tools and surveys. - Participate in the evaluation of workplace culture and employee engagement initiatives. - Assist in the analysis of data related to employee performance, satisfaction, and retention. - Collaborate with the HR team to develop strategies for improving employee well-being and productivity. - Help design and conduct training programs and workshops on various psychological concepts and practices. - Support HR and management in addressing workplace issues and implementing solutions based on psychological theories. Qualifications : - Currently pursuing or recently completed a degree in Industrial Psychology, Organizational Psychology, or a related field. - Strong analytical skills and proficiency in data analysis tools. - Excellent communication and interpersonal skills. - Ability to work independently and collaboratively in a team environment. - Enthusiasm for applying psychological principles to real-world organizational challenges.

Handle recruitment, onboarding activities, employee engagement, payroll management, coordinating appraisals and HR operations. Must have 3+ yrs experience, strong communication, and strong knowledge of labor laws.

Role & responsibilities Implementing Scrum Practices: Ensures that Scrum practices are implemented consistently across all teams and that any deviations are addressed. Helps to establish sprint cadence. Works with product owners to keep the sprint teams backlog ready and groomed. Facilitates sprint planning, review, daily scrum, refinement meetings, and retrospective events at the team level. Supporting Scrum Masters: Provides support and guidance to Scrum Masters, helping them to resolve impediments and improve team performance. Participates as well as facilitates Scrum of Scrums. Leader and Mentor: Acts as a leader and mentor for Scrum Masters within the organization, helping them to develop their skills and capabilities. Coach: Provides coaching to Scrum Masters, Product Owners, and development teams to enhance their understanding and application of Scrum practices. Cross-Team Coordination: Facilitates coordination between multiple Scrum teams, especially in large-scale projects or programs. Takes responsibility for managing dependencies within the sprint team as well as those dependencies from other development or operations teams. Facilitator: Facilitates communication and collaboration among teams, departments, and stakeholders to ensure alignment and effective delivery. Monitoring Progress: Monitors the progress of Scrum teams and ensures that they are on track to meet their goals and deliver value. Coordinates timely response and support to production line customer issues and helps to ensure that the team maintains adherence to (SLA). Stakeholder Management: Engages with stakeholders to ensure their needs and expectations are met, and that they understand the Scrum process and its benefits. Communicates sprint status to stakeholders at a fixed cadence. Continuous Improvement: Promotes a culture of continuous improvement by encouraging teams to reflect on their processes and make necessary adjustments. Change Agent: Drives organizational change and promotes a culture of continuous improvement and agile thinking. Training and Development: Organizes and conducts training sessions for Scrum Masters, Product Owners, and development teams to enhance their understanding of Scrum and agile methodologies. Acts as an Agile coach to the different marketing teams. Promotes adherence to Agile best practices in Marketing. Metrics and Reporting: Tracks and reports on key metrics to assess the effectiveness of Scrum implementation and identify areas for improvement. Conflict Resolution: Helps to resolve conflicts within and between teams, ensuring that they do not impede progress. Preferred candidate profile 7-9 years of marketing experience including 3-4 years of experience as a Scrum Master or Agile Coach. Large/enterprise experience using Agile methodologies preferred but not required. Extensive Agile and Scrum Experience: Several years of experience working as a Scrum Master, Agile Coach, or in similar roles. Understanding of backlog tracking, burn-down metrics, velocity, task definition, and other Agile terminology. Situational Awareness: Must be the first to notice differences and issues as they arise and make all necessary attempts to solve them before elevating them to management. Conflict Resolution Skills: Skilled in resolving conflicts and removing impediments that hinder team progress. Coaching and Mentoring Skills: Ability to coach and mentor individuals and teams in agile practices and principles. Stakeholder Management: Ability to manage and align stakeholder expectations and ensure effective communication. Empathy and Emotional Intelligence: Ability to understand and empathize with team members and stakeholders. Analytical skills Drive for continuous improvement. Quick learner - Must be able to quickly gain a high-level understanding of the technical and business domains of the development team. Self-motivation and the ability to work under minimal supervision are a must. Outstanding written and oral communication. Experience with Wrike preferred but not required. Certifications: Relevant certifications such as Certified ScrumMaster (CSM), Advanced Certified ScrumMaster (A-CSM), Certified Scrum Professional (CSP), or equivalent agile certifications (e.g., SAFe, LeSS, ICP-ACC).

Description We are seeking a motivated and experienced Team Leader HR to join our organization in India. The ideal candidate will be responsible for overseeing the HR team, implementing HR strategies, and ensuring smooth HR operations while fostering a positive workplace culture. Responsibilities Lead and manage the HR team to ensure efficient HR operations. Implement HR policies and procedures in alignment with organizational goals. Manage recruitment processes, including job postings, interviewing, and onboarding. Conduct employee performance reviews and provide feedback to improve team performance. Develop and maintain employee engagement initiatives and programs. Ensure compliance with labor laws and regulations in HR practices. Provide guidance and support to employees on HR-related queries and issues. Skills and Qualifications Bachelor's degree in Human Resources, Business Administration, or related field. 1-3 years of experience in HR management or a related field. Strong knowledge of HR policies, procedures, and employment laws in India. Excellent communication and interpersonal skills. Proficient in HR software and Microsoft Office Suite. Ability to handle sensitive information with confidentiality and integrity. Strong problem-solving skills and decision-making abilities.

Join us as a Scrum Master We re looking for an experienced Scrum Master to drive a culture of continuous improvement You ll make sure that your team lives by the values of Scrum, empowering them to become high performing to increase the productivity, transparency, frequency and quality of delivery Hone your project skills as you work with talented people in collaborative and innovative environment, with access to the banks Agile community, experts and events Were offering this role at vice president level What youll doThis role will see you coaching and guiding your team to perform at their highest level and at a sustainable pace. You ll remove any impediments to progress, facilitate meetings, protect the team from outside influences or distractions and work with the product owner to make sure that the product backlog is in good shape and ready for the next sprint. Your responsibilities will include: Acting as process owner for the team, and maintaining the relationship with the projects key stakeholders Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged Facilitating discussion, decision making, and conflict resolution Encouraging the team to build relationships to promote internal and external communication, improving transparency, and sharing information with all interested parties The skills youll needWere looking for someone with experience of successful Scrum adoption along with a Scrum Master certification. Youll need to act as Scrum process owner for the team and maintain the relationship with the platform s key stakeholders, facilitate andmanage PI/Sprint planning, retrospective and other agile ceremonies for the feature teams. You ll also need knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency, as well as experience of building a culture of transparency within feature teams by empowering individuals and inspiring a collaborative team performance. Well look to you to demonstrate: A background in coaching andhelping the team to become high performing teams, increasing productivity, ensure quality of delivery through clear definition of done and drive continuous improvement through lesson learnt in the Scrum retrospective calls Experience of changing organizational, team or department mindsets and structure An understanding and remove any impediments to progress, facilitate meetings, protect the team from outside influences or distractions and work with the product owner to make sure the product backlog is in good shape and ready for the next sprint Certified in relevant certifications for Agile Scrum Master role Experience of automated testing frameworks Hours 45 Job Posting Closing Date: 27/05/2025

Hello Visionary! We empower our people to stay resilient and relevant in a constantly changing world. We're looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you'd make a great addition to our vibrant international team. Siemens Global Business Services (GBS) is a Siemens Service Company that provides innovative digital solutions and customer-oriented business services. With more than 20 years of experience, Siemens GBS taps into its understanding of how organizations and businesses work to seamlessly integrate, digitalize and optimize business processes with a portfolio that covers end-to-end business needs. We provide support in Project Services and Transformation, Digital Solutions and Delivery Management. We offer joint operations and digitalization services for Global Business Services and work closely alongside the entire Shared Services organization. We make optimal use of the possibilities of new technologies such as Business Process Management (BPM) and Robotics as enablers for efficient and effective implementations. You'll make a difference by: Work closely with project managers and other team members to develop and maintain project schedules. Monitor project progress against plan and recommend adjustments as necessary. Identify critical path activities and potential schedule risks. Develop and analyze resource-loaded schedules (for critical project only), incorporating resource constraints and availability. Ensure project schedules are properly integrated and aligned with overall program schedules. Develop and maintain project baseline schedules and performance measurement baselines. Analyze scheduling data and produce reports for management/Project teams. Participate in project status meetings and provide input on schedule-related issues. Coordinate with project teams to ensure schedule adherence and identify and resolve conflicts. Provide schedule-related inputs for contract deliverables. Ability to handle multiple project at the same time. Your success is grounded in: You should be PMI Certified. You will be a project manager delivering Project Transitions, IT tool implementations and providing project management support on small (simple,moderate and complex) projects for Siemens Internal partners. You should have exposure to end-to-end coordination and management of projects, change management, process management and stakeholder management. You should be accurate in project reporting, managing project timeline and budgets of medium complexity. You should have a good understanding of all the project management knowledge areas and should have demonstrated these in your previous projects. You should have the ability to deal and communicate effectively with complex organizational environments that may at times be ambivalent or political. Excellent team player; able to work with virtual and global cross functional organizations, but ability to work independently on their topic and be proactive. Proficiency in MS Office, MS Visio, MS Project Application. Excellent Verbal and written Communication skills. 2-3 years of relevant experience. Project management ( IT or ITES ). PMI Training and certification Mandatory/Preferable. Agile SCRUM Master certification preferrable. Join us and be yourself! This role is based in Bangalore. But you'll also get to visit other locations in India and globe, so you'll need to go where this journey takes you. In return, you'll get the chance to work with teams impacting entire cities, countries and the shape of things to come. We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and creativity and help us craft tomorrow.

Mandatory skills Scrum master(4+years),Software Lifecycle, Software Designing ,GIT HUB A Scrum Master with GitHub expertise plays a crucial role in facilitating Agile development processes while ensuring seamless collaboration using GitHub for version control and CI/CD. They act as a servant leader, helping development teams follow Scrum principles while leveraging GitHub for better collaboration, automation, and code management. Role of a Scrum Master (GitHub) A Scrum Master's primary role is to coach, guide, and facilitate Agile teams in following Scrum methodologies while ensuring seamless version control and automation workflows through GitHub. They remove impediments, promote Agile best practices, and ensure smooth project execution. Key Focus Areas :- Facilitating Scrum ceremonies (Daily Standups, Sprint Planning, Reviews, Retrospectives).- Coaching the team on Agile principles and Scrum best practices.- Managing and optimizing GitHub repositories, workflows, and CI/CD pipelines.- Identifying and removing impediments affecting the Scrum team's progress.- Ensuring cross-team collaboration and continuous improvement.- Supporting Product Owners and Developers in backlog refinement and prioritization. Responsibilities of a Scrum Master (GitHub Expertise) :1. Facilitating Scrum Events & Agile Adoption - Organize and facilitate Scrum ceremonies:a. Daily Standups - Ensure effective communication and progress tracking.b. Sprint Planning - Help teams define sprint goals and prioritize work.c. Sprint Review - Assist in gathering feedback from stakeholders.d. Sprint Retrospective - Drive continuous improvement discussions.- Ensure the team follows Agile and Scrum methodologies.- Coach the team on Scrum values, Agile principles, and best practices.- Promote self-organization and accountability within the team.2. GitHub Repository & Branch Management - Set up and manage GitHub repositories, ensuring proper branching strategies (e.g., Git Flow, Trunk-Based Development).- Enforce best practices for commit messages, pull requests, and code reviews.- Guide teams on handling merge conflicts, rebasing, and branching strategies.- Ensure proper documentation of codebase and workflow guidelines in GitHub Wiki or README files.3. Continuous Integration & Continuous Deployment (CI/CD) with GitHub - Set up and maintain GitHub Actions for CI/CD automation.- Monitor and improve deployment pipelines, automated testing, and build processes.- Work closely with DevOps teams to ensure smooth deployment and rollback strategies.- Integrate GitHub with Jira, Trello, Slack, or other project management tools for enhanced workflow visibility.4. Team Collaboration & Communication - Act as a bridge between developers, testers, and Product Owners to align priorities.- Promote transparent communication and knowledge sharing through GitHub Issues, Discussions, and Wikis.- Encourage peer code reviews and collaborative debugging via GitHub Pull Requests.- Ensure team members resolve conflicts and blockers efficiently.5. Removing Impediments & Driving Continuous Improvement - Identify and eliminate roadblocks affecting the team's progress.- Implement Agile metrics like Velocity, Burn-down Charts, Cycle Time, and Lead Time to improve productivity.- Encourage experimentation and feedback loops for process improvements.- Foster a culture of innovation and learning within the team.Soft Skills Required for a Scrum Master (GitHub Expertise) A Scrum Master must possess strong soft skills to effectively lead teams, resolve conflicts, and ensure seamless collaboration.1. Communication & Collaboration - Why It's ImportantThe Scrum Master acts as a facilitator, ensuring that team members, stakeholders, and leadership are aligned.- Encouraging open discussions in GitHub Issues, PR comments, and team meetings.- Clearly explaining Agile principles, goals, and expectations.- Ensuring smooth collaboration between developers, testers, and product owners.2. Leadership & Servant Leadership - Why It's ImportantA Scrum Master doesn't manage the team but leads by serving-helping the team to succeed. - Removing roadblocks and ensuring smooth project progress.- Leading teams without authority, building trust, and fostering accountability.- Encouraging ownership and decision-making among developers.3. Problem-Solving & Critical Thinking - Why It's ImportantTeams face technical, process, or collaboration issues that require quick resolution.- Helping the team resolve Git-related challenges (e.g., merge conflicts, versioning issues).- Identifying and eliminating process inefficiencies.- Finding solutions for CI/CD failures and deployment issues.4. Adaptability & Continuous Learning - Why It's ImportantTechnology, tools, and Agile practices are constantly evolving.- Staying updated with GitHub advancements (Actions, Security features, API updates).- Learning new Agile frameworks (SAFe, LeSS, Kanban).- Adapting to different team dynamics and business needs.5. Emotional Intelligence & Conflict Resolution - Why It's ImportantTeams may have disagreements; a Scrum Master must mediate and resolve conflicts effectively.- Actively listening to team members and addressing concerns.- Handling disagreements in pull requests, code reviews, and sprint retrospectives.- Encouraging constructive feedback and team harmony.6. Time Management & Prioritization - Why It's ImportantScrum Masters juggle multiple responsibilities, from Agile facilitation to GitHub management.- Prioritizing backlog grooming, sprint planning, and GitHub tasks.- Ensuring sprint deadlines are met without compromising quality.- Managing interruptions and keeping teams focused on sprint goals.ApplyInsightsFollow-upSave this job for future referenceDid you find something suspiciousReport Here! Hide This JobClick here to hide this job for you. You can also choose to hide all the jobs from the recruiter.

About The Role Agency Manager - Debt Collection (Outsourcing Management). LocationMarol, Andheri East, Mumbai. ExperienceMinimum 5 years in Debt Collection, with at least 2 years of experience managing outsourced agencies. Additional CertificationDRA Certificate (added advantage). Key Responsibilities: Outsourcing Management: - Manage relationships with outsourced debt collection agencies. - Onboard and evaluate new agencies for suitability and performance. - Ensure outsourced agencies adhere to company policies, compliance guidelines, and SLAs. Performance Monitoring: - Track the performance of agencies in different DPD buckets. - Analyze recovery metrics and ensure agencies meet assigned recovery targets. - Conduct regular performance reviews and implement corrective actions when needed. Compliance and Quality Control: - Monitor agencies for adherence to regulatory requirements and company compliance standards. - Ensure customer interactions are professional, ethical, and compliant with industry norms. - Conduct periodic audits and checks to maintain quality in the debt collection process. Collaboration and Coordination: - Act as a liaison between outsourced agencies and in-house teams, including Legal, Compliance, and Field Operations. - Provide agencies with necessary data, tools, and resources for effective recovery. - Address escalated cases or customer grievances related to agency interactions. Strategy and Process Improvement: - Develop and implement strategies to optimize recovery through outsourced partners. - Identify process bottlenecks and recommend improvements to enhance efficiency. - Drive innovation by introducing tools, technologies, or practices to improve agency performance. Reporting and Analysis: - Prepare and present periodic reports on agency performance, recovery trends, and challenges. - Analyze data to derive insights and refine strategies for better results. - Maintain detailed records of agency activities and customer recovery efforts. Training and Development: - Provide regular training and updates to agency staff on company policies, processes, and regulatory changes. - Organize workshops or refresher sessions to align agency operations with company goals. Key Skills and Requirements: - ExperienceMinimum 5 years in debt collection, with at least 2 years managing outsourced agencies. Technical Skills: .- Proficiency in Excel for data analysis and reporting.- Experience with CRM systems and dialer tools.Leadership Skills: - Strong ability to manage multiple agencies and drive results.- Excellent negotiation and conflict resolution skills.Communication Skills: - Fluent in English and regional languages.- Effective communication and interpersonal skills for managing external partners.CertificationDRA Certificate is an added advantage.Work EthicStrategic thinker with strong organizational and time management skills.Job Perks:- Competitive salary with performance-based incentives.- Opportunity to work in a dynamic and fast-growing fintech environment.- Exposure to innovative debt recovery strategies and practices.Job LocationMarol, Andheri East, Mumbai.ApplySaveSaveProInsights

Role Team leader Customer service. Role Summary:- The Team Lead - Customer Service is responsible for managing a team of customer service agents, ensuring high-quality support to customers, meeting performance targets, and driving team success.- The role involves coaching agents, monitoring service levels, resolving escalations, and ensuring customer satisfaction in a fast-paced contact centre environment. Key Responsibilities:. Team Management:- Supervise, guide, and motivate a team of customer service agents.- Monitor daily operations to ensure team members meet their KPIs, including call handling, resolution time, and quality scores.- Schedule and manage agent shift to ensure coverage during peak hours. Performance Monitoring and Coaching:- Conduct regular performance reviews and one-on-one coaching sessions.- Provide constructive feedback to improve agent performance, communication skills, and customer-handling abilities.- Identify areas for training and skill development. Customer Issue Resolution:- Handle escalated customer queries and complaints to ensure quick and satisfactory resolutions.- Analyse recurring issues and suggest process improvements to minimize escalations. Performance Reporting:- Prepare and share team performance reports, including productivity, quality, and customer satisfaction metrics.- Highlight areas of concern and recommend solutions to improve performance. Process Improvement:- Collaborate with the operations and quality teams to streamline processes and enhance customer experience.- Ensure compliance with company policies, contact centre protocols, and customer service best practices. Motivation and Team Engagement:- Build a positive and energetic work environment that fosters teamwork and high morale.- Recognize and reward top-performing agents to maintain team motivation. Qualifications and Skills: Education:.- Bachelor's/Masters degree or equivalent experience in a related field. Experience:- 2-3 years of experience in a contact center or customer service environment.- Minimum 1 year in a leadership or team management role. Skills Required:- Strong leadership and people management skills.- Excellent verbal and written communication skills.- Problem-solving and conflict resolution abilities.- Ability to analyse performance metrics and provide actionable feedback.- Proficiency in using CRM tools, contact centre software, and Microsoft Office Suite. Behavioural Traits:- Customer-focused with a positive attitude.- Ability to stay calm under pressure and manage a fast-paced environment.- Strong decision-making skills and accountability.- Adaptable to process changes and business needs.Key Performance Indicators (KPIs):- Team Productivity (Average Handling Time, First Call Resolution).- Customer Satisfaction Scores (CSAT).- Quality Assurance Scores. Agent Attendance and Retention. Benefits:- Competitive salary and performance incentives.- Health and wellness benefits.- Growth and career development opportunities.- A collaborative and supportive work environment.ApplySaveSaveProInsights

About The Role :. Agency Manager - Debt Collection (Outsourcing Management). LocationMarol, Andheri East, Mumbai. ExperienceMinimum 5 years in Debt Collection, with at least 2 years of experience managing outsourced agencies EducationGraduate in any discipline Additional CertificationDRA Certificate (added advantage). Key Responsibilities:.- Outsourcing ManagementManage relationships with outsourced debt collection agencies.- Performance MonitoringTrack the performance of agencies in different DPD buckets.- Compliance and Quality ControlMonitor agencies for adherence to regulatory requirements and company compliance standards.- Collaboration and CoordinationAct as a liaison between outsourced agencies and in-house teams, including Legal, Compliance, and Field Operations.- Strategy and Process ImprovementDevelop and implement strategies to optimize recovery through outsourced partners.- Reporting and AnalysisPrepare and present periodic reports on agency performance, recovery trends, and challenges. Training and DevelopmentProvide regular training and updates to agency staff on company policies, processes, and regulatory changes. Key Skills and Requirements:. ExperienceMinimum 5 years in debt collection, with at least 2 years managing outsourced agencies. EducationGraduate in any discipline. Technical Skills: Proficiency in Excel for data analysis and reporting. Experience with CRM systems and dialer tools. Leadership Skills: Strong ability to manage multiple agencies and drive results. Excellent negotiation and conflict resolution skills. Communication Skills: Fluent in English and regional languages. Effective communication and interpersonal skills for managing external partnersApplySaveSaveProInsights

ICON plc is a world-leading healthcare intelligence and clinical research organization Were proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development, Job Title: Senior Clinical Data Science Programmer [ Elluminate] Location : Chennai/ Bangalore What you will be doing: Strong SQL skills working in the clinical data management environment, In depth knowledge of Visualization Design and good understanding of end-to-end data flow in Data management, Strong technical experience with Data Management Reports and Listings such as Clean Patient Tracker, DM Metrics , coding listings etc High attention to detail including proven ability to manage multiple, competing priorities, Experience working in a matrix environment and collaborating across functions and organizations, including demonstrated ability to influence without authority, Knowledge of GCP and other regulations Good knowledge of CDISC, SDTM standards, Excellent written and oral communication skills Demonstrated leadership, problem solving, conflict resolution, and team building skills, Required Skills Elluminate desired, Spotfire, Qlik , Tableau, working in the biotechnology or pharmaceutical industry, You are: Any life science graduation 5+ Years of experience must Location : Chennai/Bangalore What ICON Can Offer You Our success depends on the quality of our people Thats why weve made it a priority to build a diverse culture that rewards high performance and nurtures talent, In addition to your competitive salary, ICON offers a range of additional benefits Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family, Our Benefits Examples Include Various annual leave entitlements A range of health insurance offerings to suit you and your familys needs Competitive retirement planning offerings to maximise savings and plan with confidence for the years ahead Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your familys well-being Life assurance Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others Visit our careers website to read more about the benefits of working at ICON: https://careers iconplc /benefits At ICON, diversity, inclusion & belonging are fundamental to our culture and values Our rich diversity makes us more innovative which helps us better serve our people, patients, customers, and our communities We're proud of our diverse workforce and the work weve done to become a more inclusive organisation Were dedicated to providing an inclusive and accessible environment for all candidates ICON is committed to providing a workplace free of discrimination and harassment All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below, https://careers iconplc /reasonable-accommodations Interested in the role, but unsure if you meet all of the requirementsWe would encourage you to apply regardless theres every chance youre exactly what were looking for here at ICON whether it is for this or other roles,

KEY ACCOUNTABILITIES Work closely with business teams, product teams, and engineering to crystallize scope and feature sets. Establish schedules for delivery, track milestones and report on them. Have a full handle on the execution plan of large business programs end to end, in addition to being able to keep an eye on projects being handled by junior program managers. Build a strong rapport across multiple departments, resolve conflicts, and come up with ways to unblock projects by rallying the right set of people. Understand business objectives and be able to make trade-offs that will maximize business value, while minimizing delays. Possess enough domain and technical knowledge to be able to challenge viewpoints, and to be able to suggest alternatives. Act as an ambassador for DP World at all times when working; promoting and demonstrating positive behaviors in harmony with DP World’s Founder’s Principles, values and culture; ensuring the highest level of safety is applied in all activities; understanding and following DP World’s Code of Conduct and Ethics policies Perform other related duties as assigned QUALIFICATIONS, EXPERIENCE AND SKILLS Bachelor's degree in Science, Engineering or Technology. Having launched large revenue generating initiatives in the past, from scratch. Having mentored junior program managers. MBA with Supply Chain work or ecommerce experience a big plus. 7-9 years of program management experience in technology companies with background in international trade, ecommerce, & logistics. Strengths in problem solving, issue-resolution, ability to work in a deadline-driven work environment, attention to detail, and ability to multitask. Strong oral and written communication skills to influence others, as well as ability to think clearly, analyze quantitatively, and prioritize with sound judgement. Be able to report on progress, and push for delivery, while maintaining relationships. Exceptional passion for delivering world-class customer experiences. #LI-AK1

We’re hiring a Customer Support Manager to lead and scale a new team handling . Ensure quality, train agents, manage performance, and drive operational excellence in a fast-growing customer service setup.

JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Experience15+ years Job SummaryWe are seeking an accomplished Senior Director with extensive experience in development management to lead and oversee the design of complex, large-scale projects. The ideal candidate will have a proven track record of successfully managing multi-disciplinary design teams, driving project success, and delivering exceptional value to clients across various sectors. Key Responsibilities Provide strategic leadership and direction for the design of multiple complex projects simultaneously, ensuring alignment with client objectives and organizational goals. Develop and implement project strategies, methodologies, and best practices to optimize project delivery and maximize value. Lead business development initiatives, including proposal preparation, client presentations, and contract negotiations. Foster and maintain strong relationships with key stakeholders, including clients, partners, contractors, and regulatory bodies. Review, manage and contribute excellence in design. Oversee project financials, including budgeting, forecasting, and profitability analysis. Manage and mentor project teams, fostering a culture of excellence, innovation, and continuous improvement. Identify and mitigate project risks during design development, and solutioning complex challenges. Ensure compliance with legal, regulatory, and company policies across all project activities. Drive innovation in project designs, leveraging emerging technologies and industry trends. Represent the company at industry events and contribute to thought leadership initiatives. Qualifications Bachelors degree in Engineering, Architecture, or related field. Masters degree preferred. Minimum of 15 years of experience in design and development management services, with at least 5 years in a senior leadership role. Proven track record of successfully delivering large-scale, complex projects across various sectors (e.g., commercial, industrial, mixed use). Strong understanding of the entire project lifecycle, from conceptualization to completion. Extensive knowledge of project management methodologies, tools, and best practices. Demonstrated ability to lead and motivate multi-disciplinary design teams. Excellent financial acumen and experience understanding substantial project budgets. Strong negotiation and conflict resolution skills. Advanced proficiency in design management software and tools. Professional certifications such as registered architect, member of appropriate design institute, or similar Skills: Exceptional leadership and strategic thinking abilities Outstanding communication and interpersonal skills Strong analytical and problem-solving capabilities Ability to operate effectively in high-pressure environments Excellent organizational and time management skills Proficiency in data analysis and reporting Strong presentation and public speaking skills Location On-site –Mumbai, MH Scheduled Weekly Hours: 40 If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. Candidate Privacy Statement . For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page I want to work for JLL.

JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Job TitleAssistant Manager - Interior/MEP Experience4-5 years Job SummaryWe are seeking an experienced Project Manager specializing in Interior and MEP (Mechanical, Electrical, and Plumbing) projects to join our dynamic team. The ideal candidate will have a proven track record of successfully managing complex interior fit-out and MEP projects from inception to completion. Key Responsibilities: Lead and oversee interior fit-out and MEP projects, ensuring they are delivered on time, within budget, and to the highest quality standards. Develop and maintain project schedules, budgets, and resource allocation plans. Coordinate with architects, designers, engineers, contractors, and clients to ensure smooth project execution. Manage project risks and develop mitigation strategies. Conduct regular site visits to monitor progress and ensure compliance with design specifications and building codes. Prepare and present project status reports to stakeholders and senior management. Negotiate and manage contracts with vendors and subcontractors. Ensure adherence to safety regulations and quality control standards throughout the project lifecycle. Resolve conflicts and address issues that arise during project execution. Implement and maintain project management best practices and methodologies. Qualifications: Bachelors degree in Engineering, Architecture, Construction Management, or related field. 4-5 years of experience in project management, specifically in interior fit-out and MEP projects. Strong knowledge of building systems, construction methodologies, and industry standards. Proficiency in project management software and tools (e.g., MS Project, Primavera). Excellent communication and leadership skills. Strong problem-solving and decision-making abilities. Ability to read and interpret technical drawings and specifications. Familiarity with local building codes and regulations. Professional certification (e.g., PMP, PRINCE2) is a plus. Skills: Attention to detail and strong organizational skills Ability to manage multiple projects simultaneously Excellent time management and prioritization skills Strong negotiation and conflict resolution abilities Proficiency in Microsoft Office Suite Knowledge of BIM (Building Information Modeling) is an advantage We offer a competitive salary, opportunities for professional growth, and a collaborative work environment. If you are a results-driven project manager with a passion for delivering high-quality interior and MEP projects, we encourage you to apply. Location On-site –Bengaluru, KA Scheduled Weekly Hours: 48 If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. Candidate Privacy Statement . For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page I want to work for JLL.

This position will work closely with the Lead Product Manager to define and write product features to be implemented by the Scrum Team. You are responsible for assisting in the definition of high-value extensions and enhancements to PowerSchool s Administration product portfolio. The Product Manager is responsible for the product planning and execution throughout the Product Life cycle. Key Responsibilities: Essential duties and responsibilities include the following. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Improve organizations performance on delivering products by managing the cross functional development scope with Product Owners, Business Analyst and Scrum teams. Support the development of product vision, goals, themes, and features. This translates into a product roadmap and long-term product strategy and feature development Participate and help lead daily scrum ceremonies, leading refinement sessions, and engaging with your Engineering team, guiding direction and focus Translate product directives into backlog items, effectively representing customer needs. Serve as the primary source of external information for the Scrum teams, offering clear definitions of the targeted capability, the intended value to the customer, and functional/non-functional requirements framing the scope of the capability - independent of implementation. Work closely with Development on implementation issues Review relevant documentation for technical accuracy Effectively communicate product release contents and expected product capabilities/behaviour to stakeholders including external and internal customers Coordinates products between departments for global visibility. Act as a product evangelist to build awareness and understanding. Communicate the product vision to the technical teams as well as to other teams within the company Ensuring the correct features are being development, considering the value being delivered against the cost of delivery Provide weekly reports on project status to Senior Management Monitor and identify impediments to release objective and suggest corrective actions as necessary All other duties as assigned Required Skillset and Pre-requisite To be considered for and to perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Qualifications include: 5+ years prior experience in a product owner, product manager, or senior business analyst role. Excellent understanding of Agile and Scrum Methodology Excellent ability to effectively prioritize and execute tasks in a high-pressure environment. Excellent ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments. Excellent ability to handle a heavy workload with multiple projects and frequent interruptions. Excellent ability to work in a changing, dynamic environment. Excellent understanding of the software development life cycle (SDLC) Strong attention to accuracy and detail, while still results oriented. Strong problem solving, conflict resolution, interpersonal and presentation skills. Experience with business analysis, documenting use cases or requirements gathering. Our Offerings for Employee Benefits Health Insurance for Employee+Spouse+Two Children +Parents GPA - For Employee Hybrid working Compliance - PF and Gratuity