Customer Relations Manager

As a Customer Relations Manager at HOOKABA, your primary responsibility will be to manage customer interactions, provide exceptional service, resolve issues, and ensure overall customer satisfaction. You will collaborate with different teams to enhance the customer experience and develop strategies for customer retention. Key Responsibilities: - Manage customer interactions and deliver exceptional service - Resolve customer issues efficiently and ensure customer satisfaction - Collaborate with various teams to enhance the overall customer experience - Develop strategies for customer retention Qualifications Required: - Bachelor's degree in Business Administration, Marketing, Communications, or a related field - Strong communication and interpersonal skills - Problem-solving abilities and conflict resolution experience - Previous experience in customer service or relations roles preferred - Exceptional organizational skills and attention to detail - Ability to thrive in high-pressure environments and manage time effectively,