Customer Relations Manager

Assistant Manager – CRM / Sales Coordination (Female)

Location: Greater Noida, Uttar Pradesh

Job Type: Full-time | On-site

Work Week: 5 days (Monday to Friday)

Qualification & Experience

• Graduate with 7–8 years of experience in Sales / Sales Coordination, OR
• MBA (Marketing) with 4–6 years of relevant experience
• Hands-on experience in CRM operations, order processing, and customer coordination

Key Skills & Competencies

• Strong customer orientation with a professional approach
• Excellent coordination, follow-up, and communication skills
• Highly organized, detail-oriented, and comfortable working with numbers
• Ability to work independently and as part of a team
• Self-driven with strong punctuality and work discipline
• Proficient in MS Excel, Word, PowerPoint, and Outlook

Key Responsibilities

• Coordinate with customers for orders, payments, dispatches, samples, and complaints
• Manage CRM activities including order entry, amendments, cancellations, and sample requests
• Prepare daily sales MIS, monthly off-take reports, and month-end sales analysis
• Communicate revised price lists to customers
• Coordinate with Production, Planning, Dispatch, and Logistics teams for timely execution
• Track deliveries and resolve issues related to delays, shortages, or damages
• Maintain ISO documentation and support audits/compliance
• Support administrative tasks such as courier coordination and sample dispatches

How to Apply

Send your updated resume to Mitesh.Varma@tekni-plex.com
Mention “Assistant Manager – CRM” in the subject line

Job Type: Full-time

Pay: ₹40,000.00 - ₹60,000.00 per month

Benefits:

• Food provided
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person