Customer Relations Manager

Role Overview: As a Customer Relations Manager at PanAromas, based in Navi Mumbai, you will play a key role in managing customer inquiries, resolving issues, and nurturing strong relationships with clients. Your responsibilities will also include collaborating with internal teams to enhance customer satisfaction and retention. Key Responsibilities: - Manage customer inquiries and provide timely and effective solutions - Resolve customer issues with a focus on maintaining positive relationships - Coordinate with internal teams to ensure seamless communication and service delivery - Cultivate strong relationships with clients to drive customer loyalty - Contribute to the development of strategies to enhance customer experience and satisfaction Qualifications Required: - Excellent communication and interpersonal skills - Strong problem-solving and conflict resolution abilities - Customer service-oriented mindset - Ability to collaborate effectively in a team environment - Experience in client relations or customer service roles - Knowledge of the manufacturing industry is a plus - Bachelor's degree in Business Administration or related field Role Overview: As a Customer Relations Manager at PanAromas, based in Navi Mumbai, you will play a key role in managing customer inquiries, resolving issues, and nurturing strong relationships with clients. Your responsibilities will also include collaborating with internal teams to enhance customer satisfaction and retention. Key Responsibilities: - Manage customer inquiries and provide timely and effective solutions - Resolve customer issues with a focus on maintaining positive relationships - Coordinate with internal teams to ensure seamless communication and service delivery - Cultivate strong relationships with clients to drive customer loyalty - Contribute to the development of strategies to enhance customer experience and satisfaction Qualifications Required: - Excellent communication and interpersonal skills - Strong problem-solving and conflict resolution abilities - Customer service-oriented mindset - Ability to collaborate effectively in a team environment - Experience in client relations or customer service roles - Knowledge of the manufacturing industry is a plus - Bachelor's degree in Business Administration or related field