Company Description A.M. MOTORS began operations in 2000 as an authorized dealership for sales and service of Maruti cars. We also facilitate the exchange of used cars and sell Maruti-certified used cars through our TRUE VALUE division. Located in Malappuram, we have fourteen branches across Kerala. Our state-of-the-art workshops are equipped with advanced servicing and collision-repair equipment. Our dedicated technicians trained at Maruti Suzuki India Limited ensure after-sales services of international standards. Role Description This is a full-time, on-site role for a Bodyshop Manager located in Malappuram. The Bodyshop Manager will oversee daily operations within the body shop, ensuring that the highest level of customer satisfaction is maintained. Key responsibilities include managing tech teams, overseeing repairs, coordinating with insurance companies, and maintaining quality control standards. The manager will also ensure efficient workflow within the workshop and uphold aftersales service standards. Qualifications Customer Satisfaction and Communication skills Experience with Workshops and Body Shops Aftersales service expertise Strong leadership and team management skills Ability to maintain high-quality standards in repair and servicing Bachelor's degree in Automotive Management or related field Prior experience in a similar managerial role is advantageous Show more Show less

Company Description A.M. MOTORS, established in 2000, is an authorized dealership for the sales and service of Maruti cars. Located in Malappuram with fourteen branches across Kerala, the company also specializes in the exchange and sale of Maruti-certified used cars through its TRUE VALUE division. A.M. MOTORS is equipped with state-of-the-art servicing and collision-repair equipment, and its dedicated team of technicians are trained by Maruti Suzuki India Limited to provide after-sales service of international standards. Role Description This is a full-time, on-site role for a Customer Relations Manager, located in Malappuram. The Customer Relations Manager will manage and improve customer interactions, address customer queries and concerns, and ensure customer satisfaction. Responsibilities include overseeing customer service processes, implementing customer feedback mechanisms, coordinating with sales and service teams, and maintaining customer databases. Additionally, the role involves resolving conflicts, and ensuring an overall positive experience for the customers. Qualifications Strong communication and interpersonal skills Customer service experience and conflict resolution abilities Leadership and team coordination skills Proficiency in customer relationship management (CRM) software Problem-solving and organizational skills Ability to work independently and manage time effectively Experience in the automotive industry is an advantage Master’s degree in Business Administration, Marketing, or related field