Customer Relations Manager

Company Description

Enter HOOKABA - where your LED wearables become a canvas for your emotions, connecting your inner and outer worlds! At HOOKABA, we believe fashion goes beyond your choice of clothing and accessories; it's connected deeply to your self-expression, reflecting who you are and what you stand for. Whether you're feeling bold and adventurous, calm and serene, or somewhere in between, there's a HOOKABA product for you. With our Innovative Designs and Premium Materials, express yourself in style wherever life takes you.

Role Description

This is a full-time, on-site role for a Customer Relations Manager at HOOKABA, located in Noida. The Customer Relations Manager will handle day-to-day tasks related to managing customer interactions, providing excellent service, resolving customer issues, and ensuring customer satisfaction. Additionally, this role involves coordinating with other teams to improve customer experience and implementing strategies to retain customers.

Qualifications

• Strong communication and interpersonal skills for managing customer interactions
• Experience in problem-solving and conflict resolution
• Ability to work effectively in a team and collaborate with different departments
• Bachelor's degree in Business Administration, Marketing, Communications, or a related field
• Previous experience in customer service or customer relations roles is preferred
• Excellent organizational skills and attention to detail
• Ability to handle high-pressure situations and manage time efficiently

Please do not apply here if you are looking for fancy corporate office, organized way of working

But please apply

• If you are looking to make an impact
• If you are willing to work directly with Founder
• If you are willing to invest your time and energy today for hopeful exponential growth tomorrow
• Ability to handle high-pressure situations and manage time efficiently