Customer Relations Manager

As a Foreign Exchange Executive, your role involves handling counter operations, including cash transactions, and operating and managing FX Plus software for forex transactions. You will be responsible for addressing customer queries via phone calls, ensuring excellent client servicing, and providing guidance on foreign exchange rates, policies, and regulatory requirements. Key Responsibilities: - Handle counter operations, including cash transactions - Operate and manage FX Plus software for forex transactions - Address customer queries via phone calls - Ensure excellent client servicing and customer satisfaction - Provide guidance on foreign exchange rates, policies, and regulatory requirements Qualification Requirements: - Graduate or relevant qualification - Experience in banking or forex industry preferred Please note that this role requires good communication skills in English (written and verbal), proficiency in operating computers and relevant software, as well as strong numerical and analytical skills.,