Cluster Head

Key Responsibilities

Sales & Revenue Management

• Drive sales and revenue targets across assigned projects/locations within the cluster
• Develop and execute sales strategies aligned with organizational goals
• Monitor sales performance, conversion ratios, and market trends
• Build and manage channel partner and broker networks
• Ensure effective lead management and customer engagement

Operations & Project Oversight

• Oversee day-to-day operations of multiple sites/projects
• Ensure timely project execution in coordination with construction, legal, and CRM teams
• Monitor inventory, pricing strategies, and promotions
• Ensure adherence to company policies, RERA norms, and legal guidelines

Team Leadership & People Management

• Lead, mentor, and motivate sales managers, site heads, and support teams
• Conduct regular performance reviews and training sessions
• Build a high-performance culture focused on accountability and results
• Ensure manpower planning and optimal resource utilization

Strategic Planning & Market Intelligence

• Analyze local market trends, competitor activities, and customer preferences
• Provide insights and recommendations to senior management
• Support new project launches and expansion initiatives within the cluster

Customer Relationship Management

• Ensure high levels of customer satisfaction and service quality
• Address escalations and resolve critical customer issues
• Strengthening brand reputation through superior customer experience

Key Skills & Competencies

• Strong leadership and team management skills
• Excellent negotiation and stakeholder management abilities
• Strategic thinking with strong execution capability
• In-depth knowledge of real estate sales, regulations, and market dynamics
• Strong analytical, communication, and presentation skills

Qualifications & Experience

• Bachelor’s degree in business, Marketing, or related field (MBA preferred)
• 12- 18 years of experience in the real estate industry
• Proven experience managing multiple projects or locations
• Strong track record of achieving sales and revenue targets

Key Performance Indicators (KPIs)

• Revenue and sales target achievement
• Sales conversion ratios and inventory movement
• Team performance and retention
• Customer satisfaction and complaint resolution
• Compliance and operational efficiency

Job Type: Full-time

Pay: ₹1,500,000.00 - ₹2,500,000.00 per year

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Education:

• Bachelor's (Preferred)

Experience:

• Real estate sales: 10 years (Preferred)

Location:

• Mumbai, Maharashtra (Preferred)

Work Location: In person