Closing Manager

Primary Purpose

As a Closing Manager/Associate, you will be the final touchpoint in the sales funnel or site-level closure team, overseeing client engagement, responsible for engaging with high-intent leads, conducting project walkthroughs, handling negotiations, and ensuring deal closure with proper documentation. You’ll work under the guidance of the Site Head/Team Leader – Closures and coordinate closely with CPs, CRM teams, And clients to maintain a smooth, high-quality sales experience.

Key Activities (Critical activities of the job)

• Engage with CPs and brokers to assist in closure of their referred clients updated with the status

of their leads and documentation

• Attend and engage with direct walk-ins and sourced leads at the project site

• Present the project, USPs, pricing, and offers with clarity and conviction

• Market research and analysis to understand trends & market landscapes.

• Documentation & Booking Process - Prepare cost sheets, booking forms, and collect necessary

KYC documents.

• Coordinate with legal, CRM, and finance for smooth execution of booking

• Collaboration & Reporting - Report daily activities, walk-ins, and closure progress to the Site

Head/Manager.

• Regularly train the closure team on negotiation skills, objection handling & product updates

• Track and report team KPIs: walk-ins, conversion %, TAT for documentation.

Expected Competencies/Personality Attributes:

• Prior experience in commercial & residential real estate sales

• Excellent communication, negotiation & follow-up skills

• Ability to handle high-pressure situations and demanding clients

• Detail-oriented, highly organized, and responsive under pressure

• Team management experience in a high-paced sales environment for Managerial position