Interaction with ClientsHandle Customer calls / queriesCo-ordinating with customers, sales team & internal stakeholders as requiredRespond to customer's calls and emails in a timely mannerResponsible of sending welcome letters, generating allotments, issuing of Demand note / Reminder Letters.All other formalities with regard to registration, transfer, cancellation, refund, recovery of outstanding right till possession.Good communication skillsHandling High Net Worth Individuals (HNIs)customers hand hold through the complete process.Single point of contact for customers from the booking through the complete life cycle till possession.Managing customer receivable with clear targets for collectionTimely collection of due paymentsEnsuring client documentation on timePreparation of MIS reports required by managementCustomer-service orientation & customer delightProblem analysis and resolutionPlease note that candidate must have exposure into Real estate Industry. Interested candidates can reach out on- 8422038346 or tanvi.desai@cciprojects.co.in

Role & responsibilities Involved in proactive implementation of companies EHS policy.Promote a positive EHS culture that delivers positive comments & engage all employees in continuous improvement in EHS performances.Coordinating with contractors management for implementation of EHS at the site.Conduct safety orientation for all new employees before starting work on site.Conduct weekly safety meeting with all contractors.Monitoring & controlling the work permit system.Perform health & safety inspection producing a detailed inspection of finding.Promote interest & active participation by supervisors, employees, contractors in accident & fire preventing activities.Supervising & controlling waste disposals & environmental aspects.Perform weekly site audit on equipment, health, safety and environment conditions.Maintain the safety records for auditing and reporting.Providing First aid Facilities for Labors & staff.Preparation & submission of Monthly safety reports to the higher management.Preparing presentation for safety meetings. Conduct EHS review meeting.Promote Companies EHS culture based on ISO standards like ISO 14001:2015 for Environmental management, ISO45001:2015 for Health Safety management.Preparation and drive HIRAC(Hazard Identification Risk Assessment and Control.Compliance external EHS relevant audit like ESGDD(Environment, Social Governance and Due Diligence), MPCB(Maharashtra Pollution Control Board) or CPCB(Central Pollution Control Board) or other local governments statutory requirements.Monitoring and supporting the management to compliance for IGBC (Indian green Building Certification activities) activities. Monitoring Daily ongoing activities and prior plan in any certain risky activity.Conduct EHS relevant training like Induction training, TBT, Height Work training, Hot Work training, Fire Drill, Emergency Rescue training, Motivational awareness etc.Highlighting EHS related Issues if any and resolve by taking higher management attention.Drive and implement integrated management System. Preferred candidate profile Must have certifications like ADIS from MSBTE, NEBOSH, ISOHShould be from Real estate background with residential high-rise experience.