1689 Client Retention Jobs - Page 14

Looking for Co-Founder – Business Development to scale Domestic BPO. Lead sales, client acquisition & partnerships. Must have strong BPO growth track record & entrepreneurial drive.

1. Drive Sales Growth: a. Oversee daily sales operations to ensure monthly and annual revenue targets are achieved or exceeded. b. Develop and execute sales plans, promotions, and lead management strategies in collaboration with the marketing team. c. Identify and pursue new revenue opportunities, including high-value accounts and private client acquisitions, to supplement the revenue stream. d. Monitor market trends and competitor activities to adjust strategies and capitalize on opportunities. 2. Enhance Client Retention: a. Implement and refine strategies to improve client retention, enhance satisfaction, and reduce churn rates. b. Manage escalated client issues, ensuring swift and eHecti...

Provide top level concierge and reception service to clients Perform essential daily studio tasks and projects, including checking clients into class, maintaining luxury studio look and feel, assisting clients with package selection, etc. Maintain a positive attitude and represent the organization and its values in a positive way Provide support to Instructors and work as a team with all other staff members Assist with the training and coaching of new hires for the Client Services Team as needed Maintain product knowledge for all studio retail operations Uphold company brand standards in terms of studio look and feel, client service and company culture Actively contribute to companies toplin...

Experience: 8+ years Job Title: Technical Account Manager Location: Jaipur, Rajasthan Job Type: Full-Time Department: IT/ Engineering/ Software Development Work Model- Hybrid (4 days WFO & 1 Day WFH in a week) Key Responsibilities: Client Relationship Management: Develop and maintain strong relationships with key accounts to ensure client satisfaction and foster long-term engagement. Value Optimization: Assist clients in maximizing the value of our services by understanding their needs and providing tailored solutions that meet their specific requirements. Technical Liaison: Serve as a liaison between clients and our internal teams on current projects, upcoming projects, and other related ma...

Responsibilities: Manage existing client relationships Meet sales targets through business development Collaborate with cross-functional teams on projects Develop new business opportunities

Position Member Experience Manager Job Purpose: To ensure that all the member related issues are addressed and sorted out in order to achieve a high member satisfaction level. Key Responsibilities: 1. Monitor & Manage member queries/concerns/requests & Govern through internal escalation process : a. Interaction Management (Exceed TAT) b. Complains & Retention Process 2. Responsible for improving the experiences customers have with organization, with the goal of increasing customer satisfaction score, FTRs, proactive engagements (Member Meets) 3. To maintain the team effectively towards the customer satisfaction (CAPS) 4. Driving Team to generate revenues for the organization by upselling pro...

Key Responsibilities: Lead the India Facade Engineering team, retaining and growing an innovative, diverse, and talented workforce. Oversee and implement the group's strategy for growth in alignment with the global BH growth strategy. Collaborate with the India leadership team on decision-making, business development, and client engagement. Drive growth in revenue, profitability, and headcount for the India Facades team. Manage budget, P&L, and overall business performance for the team. Act as Line Manager, overseeing pastoral care, HR matters, and recruitment strategy. Drive collaboration with Global Facades teams in the US, UK, Germany, and China on workshare and joint projects. Actively e...

Position Overview: We are seeking a dynamic and results-driven Assistant Manager - Sales to join our Integrated Facilities Management (IFM) team. The successful candidate will play a crucial role in driving sales growth, developing client relationships, and supporting the overall success of our IFM vertical. Key Responsibilities: Support the sales team in identifying and pursuing new business opportunities within the IFM sector Assist in developing and implementing sales strategies to meet and exceed revenue targets Prepare and deliver compelling sales presentations and proposals to potential clients Collaborate with cross-functional teams to create tailored IFM solutions for clients Maintai...

As an Insurance Advisor for Multiline Products (Health, Motor, Life & SME) at Shrigoda Group (SBIL) in Mumbai, you will play a crucial role in providing curated and customized financial indemnification (insurance) solutions to PAN India Retail & Corporate clients as well as Large Listed Govt. Institutions. With over 2 years of experience and a graduate qualification, you will be responsible for effectively coordinating with various stakeholders such as distributors, sub-brokers, end-clients, and insurance companies to resolve queries and grievances promptly. Your primary responsibilities will include assisting customers in understanding their insurance needs, recommending suitable products, ...

The Senior Director of Revenue Services is a crucial leadership role responsible for overseeing all aspects of RS/RCM processes and operations in India. You will lead and manage both in-house and partner teams, ensuring the highest level of professionalism and service excellence. Your primary focus will be on driving continuous improvement, maximizing client revenue through strategic planning and operational efficiency, and promoting a culture of best practices across the Revenue Services process. Additionally, you will play a key role in client retention, addressing account-related escalations, and enhancing financial growth strategies. In terms of leadership and team management, you will b...

To identify, source and secure both long term and short-term pest control & prevention business opportunities. To develop new business opportunities within current and new customer bases in accordance with the sales strategy. To look after client retention by ensuring customers ongoing expectations is met. To manage day to day sales activities, including proposal, service agreement, and prospecting and market development. To support the service team by providing customer feedback. To develop good client relationships. To provide reports as per the requirement. To assist with debt collection Do you have what it takes? If you want to be considered for this role you will need: Graduate or MBA F...

We are seeking a dynamic and results-driven Enterprise Account Manager to own and grow relationships with our key enterprise clients. This role is focused on maximizing revenue through strategic account management, upsell and cross-sell initiatives, and long-term client retention. You will act as a trusted advisor to executives and decision-makers, ensuring our solutions continuously deliver measurable business value. Key Responsibilities Serve as the primary relationship owner for enterprise accounts, addressing client needs, escalations, and business priorities. Drive revenue growth by identifying, developing, and executing upsell and cross-sell opportunities within assigned accounts. Acqu...

The Relationship Manager will be responsible for developingand maintaining long-term relationships with clients, ensuring high levels ofcustomer satisfaction, and driving business growth through upselling, cross-selling,and proactive client engagement. The role requires excellent communication,interpersonal skills, and a strong understanding of the companyproducts/services to meet client needs effectively. Requirements Key Responsibilities: Buildand maintain strong, long-term relationships with assigned clients. Actas the main point of contact for client queries, requests, and issue resolution Workclosely with internal teams (sales, operations, support) to deliver seamlessservice to clients ...

Roles and Responsibilities Manage key accounts by understanding client needs, identifying opportunities for growth, and developing strategies to increase revenue. Develop strong relationships with clients through regular communication, ensuring high levels of satisfaction and retention. Oversee facility operations, ensuring seamless delivery of soft services such as housekeeping, cafeteria management, and event planning. Collaborate with internal teams to deliver exceptional service, resolve issues promptly, and maintain a positive reputation for the company. Identify new business opportunities within existing client networks. Desired Candidate Profile 1-6 years of experience in Key Account ...

Roles and Responsibilities : Develop and execute strategies to acquire new clients through cross-selling, upselling, and renewals. Manage key accounts by identifying opportunities for growth, building relationships with decision-makers, and ensuring client satisfaction. Identify potential clients in the institutional sector and develop targeted marketing campaigns to drive business development. Analyze sales data to identify trends and areas for improvement in enterprise sales performance. Job Requirements : 4-8 years of experience in B2B sales or corporate sales within the financial services industry. Proven track record of success in client acquisition, retention, and upselling/cross-selli...

Coordinating with clients & operations team for smooth running of process. Resolving Customers queries. Tracking & Tracing the shipments. Preparing MIS. Managing inbound and outbound phone calls. Monitoring entire process of pick up to delivery. Required Candidate profile cadidates are required to have: 1. Good Communication and soft spoken skills. 2. Fluency in English communication. 3. MS Excel & MIS preparation skills. 4. Good knowledge related to ERP.

About Us: DigiLantern is a global leader in Digital solutions and technology services focused on helping our clients achieve digitization of business processes, data driven insights for better ROI and create amazing brand experiences in the digital space. We are a team of over 100 talented experts working on the latest technology stacks and providing solutions to a wide range of customers. We are pioneer into: Website Design and Development - Mobile Application Development - UI/UX Development - Digital Marketing - Digital Transformation Designation: Client Account Manager Location: Noida Experience Required: 4 + years into Digital Marketing Plus IT Services ONLY Mode: On-site: Noida: Sec-3 S...

Key Job Description: 2-4 years experience in a customer-facing, technical roles in either SaaS, Ecommerce, or Marketing automation technology Manage a portfolio of existing accounts by maintaining engagement and utilizing value-based account management techniques for retention and growth. Lead the onboarding process for new clients and work on any new implementation requirements Conduct regular business review meetings (weekly/monthly/quarterly, as needed) with C-level executives to incorporate account performance metrics, industry insights, best practices for customers, and identification of areas for improvement and growth opportunities. Serve as the initial point of contact for escalated ...

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As a Sales and Marketing Executive, your primary responsibility will be to meet sales targets and track them on a quarterly basis. You will develop and maintain relationships with existing customers through meetings, personal visits, and telephone communication. It is essential that you provide professional and effective services to exceed customer expectations. Your role will also involve client retention, client servicing, and reviving inactive or lost accounts. Gathering customer feedback and analyzing it for future improvements will be a key aspect of your responsibilities. Additionally, you will conceive and implement efficient marketing strategies to enhance brand awareness and drive s...

As a Partner in the Risk Advisory division, you will play a crucial role in providing strategic guidance and solutions to our clients in managing and mitigating their business risks. You will be responsible for leading and overseeing a team of consultants, while also engaging directly with clients to understand their needs, develop customized risk management strategies, and deliver high-quality advisory services. Your expertise and experience will contribute to the growth and success of our firm's Risk Advisory practice. You will report to the Chairman/CEO/Senior Partner and manage a team consisting of Assistant Managers, Senior Executives, and Managers. The key skills required for this role...

The Lead Consultant - Client Services at Argano holds a pivotal role in influencing the Client Services team's direction. Your main responsibilities include managing and improving relationships with mid-to-large clients, ensuring their satisfaction, retention, and continued partnership with the company. You will provide advanced technical support and configurations as needed, acting as a liaison between clients and Argano to ensure client needs are met. Additionally, you will be involved in setting strategic goals, leading client initiatives, and offering expert guidance to clients and internal teams. Your duties will involve maintaining regular communication with mid-to-large clients, under...

Cloud Dhobi is currently seeking a proactive and customer-oriented B2B Sales professional to drive business growth by acquiring and managing corporate clients in various industries such as hotels, hospitals, gyms, spas, salons, co-working spaces, and other businesses requiring laundry services. In this role, you will play a crucial part in identifying new opportunities, building strong relationships, and closing deals while collaborating closely with the operations team to ensure an exceptional client experience. Your responsibilities will include identifying, prospecting, and onboarding new B2B clients across a range of industries like hospitality, healthcare, gyms, and salons. Building tru...

You will be responsible for managing key enterprise clients in the communications industry as a Commercial Account Manager based in Chennai. Your primary role will involve building and nurturing relationships with clients, understanding their unique challenges and goals, and ensuring their satisfaction by providing tailored solutions that meet their evolving business needs. Collaborating closely with internal teams such as technical, product, and support, you will ensure the successful and timely delivery of IT solutions aligned with client objectives. Your focus will be on driving revenue growth through identifying and converting new business opportunities within the communications sector. ...

As a Sales Representative for our ISO 9001:2015 certified organization specializing in healthcare, wellness, and skincare products, your primary responsibility will be to maintain and develop relationships with healthcare professionals, including doctors, chemists, and distributors. You will be tasked with generating business by effectively communicating and implementing marketing strategies to generate prescriptions from doctors. Your duties will include confidently presenting our company's products to doctors, assessing client needs, providing product information, and delivering product samples. It will be essential for you to ensure the availability of stocks with chemists and distributor...