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0.0 - 3.0 years
3 - 4 Lacs
Noida
Work from Office
Job Summary: Virtual Assistant will work with international clients by Cold calling a list of target customers to qualify them and set up an appointment with the Business Heads. We are looking for someone who is career oriented and looking for a long-term role where they can grow with us. Responsibilities: Managing E-mails Scheduling meetings and appointments Cold calling international clients Administrative tasks Managing accounts Required Skills/Abilities: Excellent verbal and written communication skills. Excellent interpersonal, negotiation, and conflict resolution skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Ability to prioritize tasks and delegate them when appropriate. Ability to act with integrity, professionalism, and confidentiality. Thorough knowledge of employment-related laws and regulations. Proficient with Microsoft Office Suite or related software. Education and Experience: Bachelors degree in any relevant field required. At least one year of virtual assistant experience preferred. Job Type: Full-time Shift Timings: 6:30 PM 3:30 AM Benefits: Employee-friendly Corporate Work culture Excellent Salary structure Timings are fixed (6:30 PM -3:30 AM) with Saturday and Sunday Off Best-in-class infrastructure In-House Meals are available. Strong recognition for our employees, giving them an excellent career path Supplemental Pay: Performance bonus Language: Good English accent (Required)
Posted 3 weeks ago
0.0 - 3.0 years
3 - 4 Lacs
Noida
Work from Office
Job Summary: Virtual Assistant will work with international clients by Cold calling a list of target customers to qualify them and set up an appointment with the Business Heads. We are looking for someone who is career oriented and looking for a long-term role where they can grow with us. Responsibilities: Managing E-mails Scheduling meetings and appointments Cold calling international clients Administrative tasks Managing accounts Required Skills/Abilities: Excellent verbal and written communication skills. Excellent interpersonal, negotiation, and conflict resolution skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Ability to prioritize tasks and delegate them when appropriate. Ability to act with integrity, professionalism, and confidentiality. Thorough knowledge of employment-related laws and regulations. Proficient with Microsoft Office Suite or related software. Education and Experience: Bachelors degree in any relevant field required. At least one year of virtual assistant experience preferred. Job Type: Full-time Shift Timings: 6:30 PM 3:30 AM Benefits: Employee-friendly Corporate Work culture Excellent Salary structure Timings are fixed (6:30 PM -3:30 AM) with Saturday and Sunday Off Best-in-class infrastructure In-House Meals are available. Strong recognition for our employees, giving them an excellent career path Supplemental Pay: Performance bonus Language: Good English accent (Required)
Posted 3 weeks ago
1.0 - 4.0 years
3 - 5 Lacs
Kolkata
Work from Office
Providing onsite support You will be the trusted right hand on all facilities-related activities. You ll do this by performing routine site inspections to ensure all building processes and best practices are implemented and maintained. Where can processes be improved How can we save costs These are questions that will be at the forefront of the team s thinking. You, too, will always have an eye on this, contributing suggestions as they arise. You ll also lend the team a big hand by providing admin support including front desk duties, basic housekeeping and appointment coordination. You ll need to ensure we hit key performance indicators and meet our service level agreements. Key aspects: Monitoring of Housekeeping related activities Arrangement of all consumables and supplies for Client / any visits Preparing the Daily/Weekly and Monthly reports Interacting with the service & supply vendors. Undertake daily facility rounds and find out snags and raising proactive tickets for the same Effectively manage service provider teams to ensure an on time deliverable system. Routinely Inspect all services to ensure performance measures are being maintained and make the service score cards. Client/Stakeholder Management Proactively engage stakeholders to ensure that on site client s expectations are met though high levels of customer service Build and develop effective client / stakeholder relationships across multiple levels of the organization Proactively understand the customers/ employees needs and act on them before being requested Maintain high standards of housekeeping of facility Improvements in the office aesthetics and operations as per need Finance Management Accurate billing and invoicing Adherence to the monthly forecast Invoice management. Procurement & Vendor Management Work on getting quotations as per site need Sharing indents for monthly material supply Zero stock out of situation Other Key Activities Collecting all documents from the vendor for compliance audit Developing interesting & fun user engagement activities Signage / Poster making for site awareness. Managing ad hoc vendors. On-site -Kolkata, WB Scheduled Weekly Hours: 54
Posted 3 weeks ago
1.0 - 5.0 years
3 - 7 Lacs
Visakhapatnam
Work from Office
Project Manager act as a bridge between the Delivery Unit and the clients, translating the requirements to deliverable products. Key aspects include understanding the problem, setting objectives, designing the solution, and implementing the solution.
Posted 3 weeks ago
2.0 - 5.0 years
3 - 3 Lacs
Noida
Work from Office
Cogito having a strong presence in USA and its delivery center in Delhi NCR, India, specializes in Human Empowered Automation. Our mission is to help our customers innovate and scale by solving their day-to-day data needs. Using our skilled on-demand workforce, we partner with Machine Learning, Artificial Intelligence, Technology and eCommerce clients to develop high-quality data sets used to build and enhance various cutting-edge business applications. Cogito is currently looking to hire "Assistant Merchandiser". Designation: Assistant Merchandiser Gender: Female Job Type: Full Time Working Days: 6 days Shift: 9 AM-6 PM (Day) Mini 4-6 years of experience in Merchandiser CTC: 25 TO 30 K PM (Depends on your current ctc and Exp.) DOJ: ASAP Mandatory Requirement: E xperience in Merchandising Job Description Merchandiser Key Responsibilities: Manage & Handling shipments outsource method. Manage client/vendor relationship inclusive of disputes & claim issues. Monitor production process to meet quantity, quality, order specifications & delivery dates. Negotiate with vendors on price, discount, delivery & working terms. Diagnose production problems & work with vendors to present alternatives to client. Relationship Management: Build and maintain strong relationships with Clients and Vendor for smooth operations. Work with vendors to improve on- time delivery. Co ordinate with internal departments such as/ shipping, Technical, QA, Finance administration to ensure smooth work flow for order follow-up. Direct walk in Interview Dates: 9th- 14th June'25 Timings: 10 AM-4 PM Interview Venue: C-40, sector 59, Noida (R system Building) Contact @HR Please email your CV in hr@anolytics.in Regards, Team HR
Posted 3 weeks ago
5.0 - 10.0 years
8 - 12 Lacs
Bengaluru
Work from Office
Identify business opportunities and drive revenue through client acquisition. Building and managing a sales pipeline. Lead generation and networking. Manage the entire sales cycle, from qualifying to demonstrations and closing business. Excellent team management and interpersonal skills. Requirements 5+ years of sales experience, at least the last 3 years selling SaaS to businesses. A proven record of driving results in a high-growth company environment. Experience with managing clients, stakeholders, and cross-functional teams. Entrepreneurial mindset, forward-thinking, and decision-making skills. Graduation with an MBA (MBA is not mandatory but will be an advantage). Experience using Sales Force, HubSpot, or Zoho. Full-time
Posted 3 weeks ago
4.0 - 10.0 years
9 - 14 Lacs
Mumbai
Work from Office
Business Planning Strategy: Develop business plans to identify opportunities and align with growth objectives. Sales Cycle Management: Handle the complete sales processfrom requirement gathering, product demo (SAP Business One ERP S4 HANA), proposal submission, negotiation, closure, project initiation, and payment follow-ups. Client Management Growth: Expand the client base and manage relationships to ensure satisfaction, timely collections, and zero outstanding payments. Collaboration: Work with cross-functional teams to deliver the best client solutions. Business Intelligence: Analyse opportunities, provide data-driven solutions for clients, and ensure actionable insights are derived from raw data. Revenue Generation Collection: Drive revenue and ensure timely payment collections, working closely with finance teams. Qualifications: 5+ years of experience in business development or sales. Experience with SAP Business One, S4 HANA ERP. Strong negotiation, communication, and client management skills. Proven track record in revenue generation and client expansion.
Posted 3 weeks ago
5.0 - 7.0 years
7 - 9 Lacs
Bengaluru
Work from Office
Responsibilities: Strategic HR Leadership: Develop and implement HR strategies aligned with our company's vision, mission, and objectives. Drive initiatives to attract, develop, and retain top talent while fostering a culture of continuous improvement and employee engagement. Recruitment and Onboarding: Lead end-to-end recruitment processes, partnering with hiring managers to identify staffing needs and executing effective hiring strategies. Ensure seamless onboarding experiences for new hires, facilitating their integration into the organization. Employee Development: Design and implement comprehensive employee development programs, including training, coaching, and performance management initiatives. Foster a culture of learning and career growth, enabling employees to reach their full potential. Compensation and Benefits: Oversee the design, implementation, and administration of competitive compensation and benefits programs. Conduct market research to ensure our offerings remain attractive and aligned with industry standards. Employee Relations: Serve as a trusted advisor, providing guidance and support to employees and managers on HR policies, employee relations matters, and conflict resolution. Promote a positive work environment, ensuring compliance with employment laws and regulations. HR Analytics and Reporting: Utilize HR data and analytics to drive insights and support data-driven decision-making. Develop and deliver regular HR reports, highlighting key metrics and trends to support business objectives. Requirements: Bachelor's degree in Human Resources, Business Administration, or related field (Master's degree preferred). Proven experience as an HR Manager or similar role, preferably in the technology industry. In-depth knowledge of HR best practices, employment laws, and regulations. Strong leadership and people management skills, with the ability to influence and inspire teams. Excellent communication and interpersonal skills, with the ability to build relationships at all levels of the organization. Solid understanding of HR systems and technology, with proficiency in HRIS and talent management software. Exceptional problem-solving and decision-making abilities, with a proactive and results-oriented mindset.
Posted 3 weeks ago
5.0 - 10.0 years
7 - 17 Lacs
Pune, Bengaluru, Delhi / NCR
Work from Office
Location: Delhi NCR/Pune/Bangalore (Preference for candidates already based here) Language: Fluent in English. Fluency in regional languages preferred but not mandatory Experience: 5-15 years of project management exp in structured cabling industry Education: Diploma/ Engineer - Electrical/Electronics Certifications: Design, Installation, testing from OEMs (preferred) PMP from PMI Institute (preferred) Tools : Excel, Powerpoint, AutoCAD, MS Visio Job Type: Full-time, Work from office or customer site Work Week: 6 days (Mon-Sat) Timings : India shift (9.30AM-6.30PM, can change based on project requirements) Job Description We seek dynamic and results-oriented Project engineers and Managers to join our growing team of 225 professionals to manage network cabling projects for Fortune 500 companies and Hyperscale Data Center clients. Responsibilities: 1. Will be required to independently lead a team of tech/project resources for a time-bound project completion, handling of site dependencies, customer/PMC/Consultants coordination, timely reporting and updates to stakeholders 2. Must have a proven Project Handling Track Record in large Structured Cabling projects exceeding 10,000 nodes and Data Centres Infra 3. Should be able to lead a team of 20-40 technical staff and vendors 4. Knowledge of AutoCAD preferred 5. Should have basic knowledge of BIM models 6. Be willing to travel across India on short notice based on project requirements
Posted 3 weeks ago
1.0 - 3.0 years
1 - 2 Lacs
Chennai
Work from Office
- Understanding Client requirements, modifications, brief & event objectives - Acting as a bridge between the Client and the Operations & Creative teams - Generating repeat business from existing clients, managing client relationships & selling promotional marketing services - Ensuring a good turn-around time & quality output - Sending Delivery Reports, maintaining the project tracker, updating account files and ensuring follow-up procedures - Creating cost estimations, Negotiating with clients & closing the deal - Understanding the marketing plan & budgetary guidelines for client negotiations - Making PPT/Keynote & PDF presentations & commercial outlay of events. - Participating in marketing strategies & sales plans - Market Intelligence : Identifying and analysing competition and staying abreast with the latest event trends - Excellent communication skills. - Requirement : 1 Client Services Executive Experience : 1 years and above in event management must Skills : Prior Experience in handling Clients - Preferred female - Need in Bangalore/Hyderabad/Delhi NCR Vacancies : 2 each Industry : Event management
Posted 3 weeks ago
4.0 - 9.0 years
8 - 10 Lacs
Hyderabad
Work from Office
Job description: Develops Healthy Customer Relationship Enhances Customer Training Evaluates and Analyses Customer Needs Builds Trust and Transparency with Clients Onboards New Clients Acts as a Customer Advocate Encourages Customers to Upgrade their Products Promotes Customer Loyalty Meet Quarterly and Annual Renewal and Upsell Targets Ensuring Monthly, Quarterly, and Annual Reports are sent out to the clients Ability to work cross-functionally with teams like sales, product, and support. Strong presentation and training skills. Customer-focused with a knack for identifying opportunities and solving problems Preferred candidate profile: Excellent written and verbal communication skills specialist. Good at MS Office, Word, PowerPoint, Excel. Perks and benefits: Cell phone reimbursement Health insurance Internet reimbursement Life insurance
Posted 3 weeks ago
15.0 - 20.0 years
30 - 35 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Academic Qualifications : B.E. / B.Tech / MCA Relevant Experience : End to end service delivery, client management, with at least 5 years in a leadership role Role Description: Highly motivated and experienced Software Service Delivery Leader to oversee and optimize the delivery of software services to our clients. This role ensures exceptional service performance, client satisfaction, and operational excellence across all delivery functions. Familiarity with ITIL practices; certifications like ITIL, PMP, or Scrum Master are advantageous. Service Delivery Management: Lead end-to-end delivery of software services across client engagements. Ensure all services meet or exceed agreed SLAs, KPIs, and client expectations. Implement service delivery best practices to ensure consistent and scalable execution. Define and track performance metrics to drive service excellence. Client Stakeholder Engagement: Serve as the primary point of contact for client delivery issues and escalations. Build and nurture strong client relationships through proactive communication. Manage expectations, report on service performance, and present delivery insights to stakeholders. Collaborate with Sales, Account Management, and Support teams to ensure alignment. Team Leadership People Management: Lead and mentor a team of service delivery managers, engineers, or technical leads. Drive team development through training, coaching, and performance management. Plan resource allocation to meet current and future demand. Promote a high-performance culture of accountability, ownership, and collaboration. Continuous Improvement Innovation: Identify and implement improvements to processes, tools, and delivery frameworks. Conduct root cause analyses on recurring issues and drive corrective actions. Leverage client feedback and internal insights to enhance service quality. Stay current with technology trends and delivery methodologies to keep offerings competitive. Technical Oversight Process Governance: Work closely with Engineering, QA, DevOps, and Support to ensure cohesive delivery. Oversee incident and problem management, ensuring timely resolution and communication. Establish governance models for monitoring service quality, change control, and compliance. Support software release planning and ensure alignment with client impact and readiness. Strategic Planning Reporting: Contribute to long-term delivery strategy, budget planning, and resource forecasting. Report on delivery performance, operational metrics, and improvement initiatives to leadership. Drive delivery-related initiatives that align with business goals and client success.
Posted 3 weeks ago
4.0 - 9.0 years
5 - 8 Lacs
Pune
Work from Office
We are looking for an experienced Assistant Manager to lead a team in the Chat/Back Office division focused on Property & Casualty (P&C) Insurance operations. This role involves managing a team of 15-25 members, handling day-to-day operations, liaising with clients, and ensuring high service quality. Your Future Employer - A leading global business services provider offering solutions in insurance operations with a dynamic work culture, a focus on employee well-being, and opportunities for professional advancement. Responsibilities - Oversee daily operations and manage performance metrics, KPIs, absenteeism, and attrition Handle client communications and escalations, ensuring SLA adherence Lead team reviews, support staff development, and foster a collaborative environment Participate in performance feedback, reporting, and operational enhancements Work in 24x7 environments, split shifts, and rotational rosters Requirements - Graduation in any discipline (mandatory) 3+ years of experience in General Insurance or Chat Processes 1+ year in an operational leadership role managing at least 10 team members Proficiency in MS Excel, Word, Outlook, and Access Strong communication, leadership, and interpersonal skills What is in it for you - Join a fast-paced environment that values innovation and efficiency Work with a supportive leadership team focused on your professional growth Opportunity to impact global insurance operations and drive meaningful outcomes Reach us: If you think this role aligns with your career goals, kindly email your CV to vasu.joshi@crescendogroup.in for a confidential discussion. Disclaimer: Crescendo Global is specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, colour, origin, gender, sexual orientation, age, marital status, veteran status or disability status. Note: We receive a lot of applications on a daily basis so it becomes a bit difficult for us to get back to each candidate. Please assume that your profile has not been shortlisted in case you don't hear back from us in 1 week. Your patience is highly appreciated. Scammers can misuse Crescendo Globals name for fake job offers. We never ask for money, purchases, or system upgrades. Verify all opportunities at www.crescendo-global.com and report fraud immediately. Stay alert! Profile Keywords - Crescendo Global, Jobs in Pune, Assistant Manager Operations Jobs, Insurance Operations Jobs, General Insurance Jobs, Chat Process Jobs, P&C Insurance Jobs, Team Handling Jobs, Customer Service Operations Jobs, SLA Management Jobs, US Process, US Insurance
Posted 3 weeks ago
3.0 - 6.0 years
4 - 5 Lacs
Chennai
Work from Office
Career Tree HR Solutions: We are seeking a dynamic and driven Team Lead Talent Acquisition (Executive Search) with 36 years of strong experience in Non-IT recruitment . The ideal candidate will be responsible for leading a team of recruiters, managing end-to-end hiring for mid to senior-level roles across diverse non-IT domains, and ensuring timely closures with high-quality talent. Key Responsibilities: Lead and mentor a team of recruiters focused on Non-IT executive search assignments. Manage the complete recruitment lifecycle for senior and leadership roles across industries like FMCG, Manufacturing, BFSI, Automotive, Retail, Pharma, etc. Develop and maintain client relationships, understand their hiring needs, and deliver suitable talent solutions. Strategize sourcing methods including headhunting, market mapping, and passive candidate outreach. Screen, evaluate, and shortlist candidates based on job requirements and cultural fit. Coordinate interview processes, feedback follow-up, and offer negotiations. Monitor performance metrics and ensure timely closures and team KPIs are met. Keep abreast of hiring trends, market insights, and talent intelligence. Required Skills: 36 years of experience in Non-IT recruitment , preferably in executive search or consulting firms. Prior experience in leading/managing a small team is a must. Strong sourcing skills using LinkedIn, Naukri, networking, and databases. Excellent communication, stakeholder management, and negotiation skills. Ability to work under pressure and deliver within deadlines. Educational Qualification: Bachelor’s Degree (mandatory); MBA in HR or related field preferred. Perks and Benefits: Attractive incentive structure Fast-track career growth Exposure to diverse industries and senior-level mandates Learning-oriented work culture
Posted 3 weeks ago
3.0 - 7.0 years
3 - 5 Lacs
Noida
Work from Office
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Management Trainee-Record to Report Responsibilities In this role, you will be responsible for General Ledger close activities like Processing journals, account reconciliations, trial balance review, reporting of unreconciled open items. • Preparation and review responsibilities of Month end Accounting, Balance sheet account reconciliations and reporting of open Items • Ensure timely delivery of work and providing regular update to all stakeholders including clients. • Preparation and updating of process documentation to keep it up to date all the time. • Doing research, investigations and analysis, hence trying to analyze things in detail with an underlying logic • Manage responses to queries from clients and auditors. • Monthly review of the P&L and balance sheet and commentary for the key callouts • Involvement in migration of any additional finance responsibilities which includes developing and maintaining process maps and supporting documentation for all finance functions managed by the team • Managing ad-hoc reporting & queries • Ensuring integrity and completeness of financial records, and ensuring compliance with finance control standards Qualifications we seek in you! Minimum qualifications • Graduate in Commerce/ CA/ MBA Finance • Good level of English language. • Accounting knowledge – intermediate level; • Specific knowledge for the product delivered • Communication skills • PC Skills Preferred qualifications • Personal culture and client management expertise. • High motivation and ability to learn. • Ability to work under time pressure. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 3 weeks ago
8.0 - 10.0 years
10 - 15 Lacs
Bengaluru, Delhi / NCR, Mumbai (All Areas)
Work from Office
AQUIRE CLIENTS FOR A BRAND CONSULTING FIRM. STRATEGISE PLAN AND CLIENT MANAGEMENT SUPPORT CLIENTS BY RETENTION AND GROWTH RESPONSIBLE FOR ATL & BTL ACTIVITIES MANAGE AND LEAD TEAMS
Posted 3 weeks ago
5.0 - 10.0 years
6 - 10 Lacs
Gurugram
Work from Office
- Lead digital strategy across performance, SEO, content & social - Manage client relationships and ensure campaign success - Oversee team operations, reporting, and project delivery - Coordinate with internal teams and external partners
Posted 3 weeks ago
3.0 - 5.0 years
4 - 5 Lacs
Pimpri-Chinchwad, Pune
Work from Office
*Immediate Joiner* Role Overview: As an Assistant Project Manager specializing in WTP (Water Treatment Plants), ETP (Effluent Treatment Plants), and STP (Sewage Treatment Plants), you will oversee project execution from inception to completion, ensuring timely delivery, quality standards, and client satisfaction. You will coordinate with multiple internal teams and external stakeholders to ensure seamless project execution within scope, budget, and timeline. Key Responsibilities: Manage and execute WTP/ETP/STP projects, ensuring adherence to project scope, schedule, and budget. Coordinate closely with the design, process design, procurement, and construction teams to facilitate smooth project flow. Engage with clients, understand their requirements, and provide technical and commercial solutions. Prepare and present project proposals, progress reports, and technical presentations to clients and management. Conduct internal project reviews, meetings, and coordination sessions to track progress and resolve issues proactively. Perform project costing, annual revenue forecasting, and financial analysis of projects. Ensure compliance with safety standards, quality control, and environmental regulations. Monitor project milestones, timelines, and deliverables to ensure timely completion. Handle procurement activities, including vendor selection, negotiations, and contract management. Manage project documentation, including drawings, specifications, and permits. Identify potential risks and develop mitigation strategies. Maintain strong client relationships, ensuring high levels of customer satisfaction. Top Skills for WTP/ETP/STP Project Manager: In-depth knowledge of water and effluent treatment plant processes and technologies. Strong understanding of applicable industry standards and regulatory requirements. Expertise in project planning, scheduling, and resource management (MS Project, Primavera). Excellent negotiation, communication, and stakeholder management skills. Ability to lead cross-functional teams and coordinate multi-disciplinary activities. Financial acumen for project costing, budgeting, and revenue optimization. Problem-solving mindset with proactive risk management capabilities. Proficiency in AutoCAD, process simulation software, and MS Office Suite. Experience with vendor management and procurement strategies. Familiarity with automation systems, SCADA, PLCs, and instrumentation relevant to WTP/ETP/STP projects. Preferred Qualifications: Bachelor's / Master - Mechanical Engineer, Automation, Intrumentation Engineer Proven track record of managing WTP/ETP/STP projects of significant scale and complexity. PMP or equivalent project management certification is a plus. Job Types: Full-time, Permanent Benefits: Commuter assistance Flexible schedule Leave encashment Paid sick time Provident Fund Schedule: Day shift Fixed shift Weekend availability Work Location: In person
Posted 3 weeks ago
6.0 - 8.0 years
10 - 15 Lacs
Hyderabad
Work from Office
DESIGNATION: Client Relationship Manager COMPANY: CBS HUB PVT LTD Previously known as Central Books Since inception in 1947, Central Books has been serving schools, addressing core education supplies for all curriculum needs. CBS prides itself as the leader among National distributors for educational products in Indian Market. For the past three generations, CBS has been serving kindergarten to the twelfth standard. Serving to the customized needs of the schools, we have built a reliable client base with a healthy network bridging Educators, publishers and student- parent community. Our uninterrupted association with all of them speaks of CBS reliability and commitment. COMPANY PROFILE www.centralbooks.in Position Overview: We are seeking a proactive and empathetic Client Relationship Manager to manage and enhance the experience of our existing clients. You will serve as the main point of contact for key accounts, ensuring satisfaction, engagement, retention, and long-term value generation. Key Responsibilities: Build and maintain strong relationships with existing clients Act as the primary liaison between the client and internal teams Onboard new clients and ensure smooth transition Address client queries, resolve issues promptly, and ensure client satisfaction Monitor client engagement and usage metrics to identify risks and opportunities Regularly conduct check-ins, feedback sessions, and performance reviews with clients Upsell or cross-sell relevant offerings based on client needs and usage patterns Maintain accurate client records in CRM tools and track key relationship KPIs Collaborate with product and tech teams to advocate for client feature requests and improvements Proven track record of meeting or exceeding revenue targets Strong presentation, negotiation, technology and branding skills Ability to engage with senior stakeholders and build long-term relationships Familiarity with CRM systems and sales analytics tools High level of initiative, adaptability, and ownership Experience working with schools or educational bodies Knowledge of the education ecosystem and decision-making processes Existing network of institutional decision-makers is a strong plus
Posted 3 weeks ago
7.0 - 12.0 years
30 - 35 Lacs
Bengaluru
Work from Office
We are exploring to hire Associate & Senior associate for Sustainability Strategy & Transformation practice, with core specialization in Sound understanding of GHG accounting (scope 1, 2, 3), decarbonization technologies, circular business models, and carbon markets, Practical experience in leading and delivering GHG reductions, A strong technical background in decarbonization/ netzero strategy in TMT/ Auto/ Industrials/ Consumer products, Experience of leading teams, Relationships in sustainability ecosystem, and Ambition and drive to become a leader in this space Mandatory skill sets NetZero, ESG, Sustainability reporting, GHG accounting, Consulting background Preferred skill sets Good communication skills & executive presence Good analytical and problem solving skills Team building & people skills Business Development Sales Client Management Years of experience required Experience 7 Y ears Education qualification B.tech + MBA Education Degrees/Field of Study required Master of Business Administration, Bachelor of Technology Degrees/Field of Study preferred Required Skills Environmental Social And Governance (ESG)
Posted 3 weeks ago
9.0 - 14.0 years
14 - 18 Lacs
Chennai
Work from Office
Talent Acquisition: Lead end-to-end recruitment for field roles such as riggers, technicians, tower patrollers, and maintenance crew for a telecom client. Develop sourcing strategies, conduct interviews, and coordinate assessments in alignment with client requirements. Build and maintain a strong pipeline of qualified candidates for high-volume and urgent staffing needs. Liaise with training partners and technical institutions for skilled manpower. 2. Client & Stakeholder Management: Act as the primary point of contact between the staffing company and the clients regional operations team. Understand and interpret client requirements related to field operations and workforce standards. Provide regular staffing updates, performance metrics, and resolve any operational issues promptly. 3. Operational Coordination: Oversee onboarding, deployment, attendance, and compliance of field staff across multiple telecom tower sites. Interested candidates may drop their CVs at varsha.sharma@v5global.com .
Posted 3 weeks ago
5.0 - 9.0 years
5 - 8 Lacs
Ludhiana
Work from Office
Job description: Consulting Leadership: Led and managed a team of 5 to 8 consultants, ensuring high-performance levels and client satisfaction. Provide strategic guidance to the team in delivering effective consulting services. Client Engagement: Acquire, Cultivate, and maintain strong relationships with B2B clients. Understand client needs and collaborate with the team to develop tailored solutions. Project Management: Oversee the planning, execution, and delivery of consulting projects. Ensure projects are completed on time, within scope, and exceed client expectations. Strategic Planning: Collaborate with senior management to develop and implement strategic plans for the consulting team. Contribute to the development of innovative solutions to address client challenges. Team Development: Foster a collaborative and innovative team culture. Identify training and development needs for team members and provide coaching and mentoring. Market Research and Analysis: Stay abreast of industry trends, regulations, and market developments. Conduct market research and analysis to identify opportunities for business growth. Identify opportunities for revenue growth and cost optimization. P&L Management: As a Team Manager, you will be responsible for generating revenue for oneself and the Team. Accountability for achieving monthly/quarterly/annual revenue. The Successful Candidate- MBA in any field. We are open to considering candidates with diverse experiences and backgrounds; however, the candidate must fulfill the below criteria: Minimum 8 years of experience in handling large teams & generating excellent results while building relationships with clients & internal stakeholders. Work experience highly recommended from a Leadership Hiring, Executive Search, or Consulting firm. Should be in a Team Managing Role with managing 5 to 8 consultants. Excellent communication/ presentation skills.
Posted 3 weeks ago
5.0 - 8.0 years
20 - 30 Lacs
Bangalore Rural, Gurugram, Bengaluru
Hybrid
Job Description: Sprinklr is the unified platform for all customer-facing functions. We call it unified customer experience management (Unified-CXM). We help companies deliver human experiences to every customer, every time, across any modern channel, at a once impossible scale. Headquartered in New York City with over 2,400 employees globally, Sprinklr works with more than 1,000 of the worlds most valuable enterprises — global brands like Microsoft, P&G, Samsung, and more than 50% of the Fortune 100. Learn more about our culture and how we make our employees happier through The Sprinklr Way. Core Skills for Technical Delivery Manager : AI Project/Portfolio Management : Cross-product, Vendor & Budget Management Leadership & Communication : Effective Team and Stakeholder Engagement Insights Generation : Expertise in Power BI for Data-Driven Decisions AI/ML Lifecycle : Managing End-to-End Implementation Client & Stakeholder Management : Building Strong Relationships and Ensuring Satisfaction Operational Efficiencies : Driving Process Improvements and Cost Optimization Job Responsibilities: Collaborate with Product Engineers and Data science teams to build and deliver AI products Connect with the internal and external stakeholders to understand use cases and advise on solutions Ability to translate complex technical concepts to non-technical stakeholders Training the team on AI specific configuration, AI model development and delivery process and data analysis An ideal candidate should have proficient knowledge of handling office tools like - Lucid Charts, Confluence, JIRA, MS office suite to build an organized professional-level documentation. Ability to understand responsibilities and priorities, sense possible pitfalls, and timely discuss them with the team Owning escalations, priority incidents, collaborating to meet resolutions, and establishing effective synergy amongst the stakeholders and gathering their reviews Developing system and procedures to ensure quality of delivery Understanding the scope of deliveries and creating collaborative delivery plans. Being accountable for service delivery performance, meeting customer expectations, and aid in driving future demand. Assisting in people management, including staff recruitment, performance assessment, training, and mentoring. Preferred Qualification: Full-time masters degree in either of the following specializations: Management/Engineering/Communication Overall 5-8 years of experience in ML project management or similar leadership role. Understanding and knowledge of Agile and Scrum process, terminologies and artefacts Prior experience and background in service delivery, data management, team management, client communication, vendor management and documentation. Working knowledge of ML lifecycle and workflows, from initial client consultation to final deployment. Good written and verbal communication skills - Ability to create training documentation, review project documents for peers, and create custom documentation when required for a client Organizational and Interpersonal skills to keep project goals clear, have timely catch-up with internal team/clients, and ensure deliveries are checked and tested in prior Ability to collaborate - working with the Product manager on setting team goals, planning, and achieving them. Also, present/share newer solutions or ideas for growth and improvements in the team Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews Ensuring that systems, procedures, and methodologies are in place to support outstanding service delivery Developing a deep understanding of the projects to gain insights into the scope of service delivery Taking accountability for service delivery performance, meeting customer expectations, and driving future demand Analyzing third-party as well as internal processes, and creating strategies for service delivery optimization
Posted 3 weeks ago
10.0 - 13.0 years
25 - 30 Lacs
Noida
Work from Office
Job Desciption The professional will be a key senior member of our Risk Advisory Vertical and shall focus on strategizing, planning, growing & supervising the execution of Internal Audit / Risk Consulting Assignments for clients from diverse industries. Industries to which our clients belong include Auto Ancillary, Ecommerce, Hospitality, Infrastructure, Manufacturing, Power (Renewable Energy), Real Estate, Leisure & Entertainment, Chemicals etc. Indicative CTC & Growth Prospects Amongst best in Industry, Commensurate with skill set, experience and linked to meritocracy & shall include attractive result oriented variable. The Firm has a policy of make & take and accordingly sharing & rewarding results. Key Responsibility Areas (KRAs) Client Engagement & Delivery 1. Responsible for spearheading the development of new product/s within the Risk Advisory division, orchestrating their expansion to build a strong business presence, thereby fostering divisional growth. 2. Strategically plan, schedule the client assignments and allocate the right team with adequate skill sets for executing risk advisory assignments and periodically review the status of the same. 3. Proactively manage client relationships to ensure the seamless execution and successful completion of audits. Engage with Promoters and Senior Management of assigned client portfolios to align objectives and deliver exceptional service. 4. Manage performance of audit procedures of clients & ensure overall quality of engagement deliverables and processes. Ensure completion of assignments within budgeted timeline. 5. Draft reports & participate in presentations to Senior Management / Board of Directors of client groups 6. Demonstrate industry expertise (deep understanding of the industry, emerging trends, issues/challenges, key players & leading practices). People Development & Knowledge Sharing 7. Manage & coach your team; mobilize and inspire them to meet allocated deliverables within deadlines. 8. Create an environment to enhance camaraderie, promote Firms core values and ethics; drive professional growth & retention of team 9. Promote thought leadership, champion knowledge sharing efforts, review and continually improve processes for enhancement of learning & development within the Firm. 10. Play an active role in hiring & mentoring the team members and developing their skill sets via periodic trainings 11. Identify, adapt and adopt relevant technology & tools to continually learn, innovate and enhance service delivery. To qualify for this role, you must have: Requisite Experience: 10+ years of experience in Internal Audit / Risk Advisory Services at reputed Consulting / CA firms / Industry. Requisite Qualification: Chartered Accountant Requisite Skills & Attributes for Success Updated, In depth knowledge and experience in leading Risk Advisory Services including Internal Audit, SOP, IFC, RCM, Due Diligences, Fraud reviews, Forensic investigations across diverse client industries. Demonstrated ability to grasp clients business dynamics, industry-specific challenges, and effectively engage with stakeholders to tactfully address their concerns. Sound commercial knowledge and problem-solving skills. Strong leadership acumen with a track record of effectively managing and mentoring large teams to deliver high-quality work within deadlines. Actively leverage social media platforms to represent the firm and promote thought leadership in audit and assurance. Excellent communication, personality and presentation skills, especially related to Client Interactions including with leadership level. Strong Networking & Business Development skills. Proven record in delivering excellence, developing strong team, leveraging technology and growing the division. What working at DPNC offers DPNC is known for being amongst the best places to work certified by Great Place To Work - a global authority on work - place culture . Strong people centric culture. One of the highest Glassdoor rankings amongst consulting firms in India. Fair Play Transparency; Fastrack career progression via Meritocracy based recognition and growth. Superior learning experience related to your chosen field via exposure to wide variety of work for eminent clients from multiple sectors that include MNCs, Corporates, Family Offices, UHNIs. Focus on learning & development for growth of an individual that extends beyond technical skills. One on One mentoring from division heads.
Posted 3 weeks ago
5.0 - 10.0 years
17 - 19 Lacs
Bengaluru
Work from Office
Highly skilled and experienced Data Engineer to be part of our data engineering & analytics team. The successful candidate will be responsible for designing, implementing, and managing our data infrastructure and analytical systems. This role requires technical expertise in data modeling, ETL processes, and database management. As the team member of Data Engineering group, you will provide guidance andmentorship to other junior data engineers, ensuring high-quality deliverables and driving the teams success. Major Responsibilities Design, develop, and implement data models, ETL processes, and data pipelines to ensure efficient and accurate data flow using Databricks. Mentor a team of junior data engineers, providing technical guidance, mentoring, and support. Implementing the solutions basis architectural standards and frameworks to ensure a flexible and scalable data environment. Collaborating with cross-functional teams to gather requirements, analyze data, and design effective solutions. Hands-on development of Python/ Spark-based scripts and applications to support data processing and transformation. Utilizing tools such as Databricks Notebooks, Azure Data Factory, and Change Data Capture (CDC) for orchestrating and managing data workflows. Optimize and enhance existing data infrastructure and systems for performance, scalability, and reliability. Playing a key role in DevOps activities, including deployment of jobs and required infrastructure setup. Staying updated with the latest industry trends and technologies in data engineering and analytics. Knowledge and Education Degree in computer science or a similar field. Work Experience 5+ Years of experience in the field of Data Engineering & Analytics. Strong understanding of Data warehousing, engineering & ETL concepts. Experience in Databricks development using Python, PySpark & DLT Pipelines. Experience working with databases and various types of data storage. Excellent communication and interpersonal skills Time and project management skills, with the ability to prioritize and multitask as needed. Goal orientation and holistic thinking and action. Experience working with Azure / AWS. Certifications in relevant data technologies will be an added advantage Skills and Competencies Troubleshooting and analytical skills. Good communication and collaboration skills. Client management skills
Posted 3 weeks ago
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