1638 Client Management Jobs - Page 37

Tax Industry/Sector Management Level Associate & Summary . In tax regulatory at PwC, you will focus on monitoring and interpreting tax regulations and legislation. In this field, you will provide advice and guidance to clients on the impact of regulatory changes, helping businesses stay compliant with tax laws and regulations and adapt their tax strategies accordingly. Why PWC Support pursuit teams in reviewing RFP requirements and in building corresponding technical content to respond to pursuits. Build functional prototypes on common S2P solutions in support of identified business needs and proposal demos. Keep up to date with market trends for S2P processes and domain specific trends and support the broader practice in building position papers and thought leadership articles. Be part of a delivery team in delivering a S2P implementation engagement including performing the following activities Gather technical requirements and corresponding details to configure in a target solution Perform gap analysis between identified functional requirements and the capabilities of the identified technical solution and provide recommendations on limitations and alternate solution approaches Develop solution architecture for integrations between target solution and related systems such as CRM (Salesforce, etc.), ERP (SAP, etc.), and other integration needs (SSO, esignature, etc.) Conduct / lead technical workshops in understanding current state technology landscape, driving future state requirements, and related technical needs including security, integration, lifecycle activities, reporting, and migration Lead / support data migration data export / import activities Manage requirements traceability from analysis through implementation Work closely with business stakeholders to perform requirement reviews and signoff sessions Review user acceptance tests and functional test scenarios and implement related unit, functional, integration, and endtoend test scripts Develop training materials around the solution configuration Conduct trainthetrainer sessions with clients to perform knowledge transfer on technical configurations. Track issues and resolutions on technical requirements Work closely with client and vendor technical teams in identifying dependencies and provide inputs to corresponding project plans to manage the dependencies Mandatory skill sets Excellent customer service and sales skills. Experience in presales/sales/solution consulting Strong verbal and written communicator. Excellent phone and presentation skills. Process consulting Job description Minimum Degree Required bachelor s or master s degree in computer science/Communications Certification(s) Preferred Zycus or any other eProcurement solution. Pay and/ Procure to Pay solutions required . Proven ability to facilitate knowledge transfer and translate complex technical issues into compelling business benefits. Strong customer facing skills, ability to influence and motivate internal/externals teams and vendor partners. Exceptional client management skills and be able to work with customers to execute an implementation plan that works towards a rapid, successful Golive. Experience in configuring and delivering software demonstrations are mandatory. Deep understanding of Procurement related processes including SourcetoPay (both upstream and downstream), Contract Lifecycle Management, Supplier Management, Category Management, Spend Analysis etc. Demonstrated experience in successful delivery of software solutions inclusive of Management of Change (MOC) and business mapping. Has an extensive experience in handling International Customers. Preferred skill sets Experience in CLM ( Contract Life Cycle Management) Years of experience required Minimum 1 + Years Education Qualification BE/ B.tech MBA (Preferred) Education Degrees/Field of Study required Master of Business Administration, Bachelor of Engineering Degrees/Field of Study preferred Required Skills Contract Lifecycle Management (CLM) Accepting Feedback, Accepting Feedback, Active Listening, Business Strategy, Client Management, Communication, Compliance and Standards, Complying With Regulations, Corporate Tax Planning, Emotional Regulation, Empathy, Financial Accounting, Inclusion, Intellectual Curiosity, Optimism, Preparing Tax Documents, Project Resource Management, Regulatory Change Management, Regulatory Compliance Consulting, Reviewing and Verifying Financial Documents, Stakeholder Engagement, Tax Accounting, Tax Compliance, Tax Documentation, Tax Research {+ 1 more} No

BUSINESS DEVELOPMENT EXECUTIVE Job Description:- Designation : Business Development Executive Location : Indore | Onsite Experience : 6 months-1 year Skills : Lead Generation, LinkedIn Sales Navigator, Upwork, Direct Sales, Email Marketing, Cold Calling, Online Bidding Business Development Executive Responsibilities:- 1. Familiarising yourself with all products and services offered by our company. 2. Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department. 3. Attending networking activities to research and connect with prospective clients. 4. Maintaining meaningful relationships with existing clients to ensure that they are retained. 5. Suggesting upgrades or added products and services that may be of interest to clients. 6.Crafting business proposals and contracts to draw in more revenue from clients. 7. Negotiating with clients to secure the most attractive prices. 8. Equipping staff with the technical and social skills needed to enhance sales. 9. Reviewing clients' feedback and implementing necessary changes. 10. Remaining in tune with trends in consumption to ensure that our offerings remain relevant. Business Development Executive Requirements:- 1. Degree in marketing, business administration, or similar. 2. Extensive sales experience. 3. Intuitive and insightful, particularly regarding human behaviour. 4. Ability to generate revenue by identifying pain points and suggesting suitable products or services. 5. Professional yet affable disposition. 6. Neat, well-groomed appearance. 7. Great networking skills. 8. Excellent written and verbal communication. 9. Resourceful, with outstanding research skills 10. Emboldened by challenges. Skills - Lead Generation, LinkedIn Sales Navigator, Upwork, Direct Sales, Email Marketing, Cold Calling, Online Bidding

Job Details: Role Associate Process Manager- Collateral | Full-time (FT) | Financial Markets| Location Mumbai- Maharashtra- India Shift Timings: EMEA (1:00 PM to 10:00 PM IST) Minimum Academic Qualifications :Graduation (B. Com /BBM) / Post Graduation (M.Com/MBA/PGDM) Experience Span: 3 to 6 years of experience inCollateral Process/Activities with Experience: Good understanding of Trade Life Cycle and Financial markets Knowledge of Collateral & Margins Knowledge of ISDA Regulations, CSAs, MTM Knowledge of products - OTC, Repo Margins, IM & VM margins Preferably experienced with the applications- Bloomberg, DTCC, Murex, TriOptima Experience in handling Collateral interest bookings and margin calls Experience in handling discrepancies/disputes and liaising with multiple teams to get the issues resolved Should be well versed in preparing procedure documents, process flows, event trackers Should be capable to maintain SLAs and monitor quality of the deliverable Should be able to lead daily/weekly/monthly calls to update clients on day to day progress, challenges Good knowledge of MS Excel Should be able to implement strategic initiatives and identify process improvements in the daily workflow with the help of Automation enhancements Excellent presentation and communication skills (written and verbal) Ability to work with teams across time-zones and cultures Organized, detail oriented, flexible, self-starter & highly motivated Should be able to act fast and decisively when dealing with critical situations Good with numbers and ability to derive information from data Excellent multi-tasking and creative problem solving Should be able to train, coach, mentor other members of the team Financial Products Knowhow: Collateral/Margins, OTC & Repo Margins Tools/industry utilities Preferred hands-on & understanding of Collateral financial markets Reporting/Client Management: We follow a practice of managing reports & matrices within deadlines and with 100% accuracy. Understanding the requirements, data to be used & distribution list on the reports. Reporting the BAU & KRIs to senior management & client. We give utmost priority to our clients and their requirements, adhere to the requirements and follow a strict procedure of reporting Role and Responsibility: As part of the Collateral team, you will be working with our client partners to ensure the counterparty overall exposure risk is reduced, all the interest bookings and margin calls are settled in a timely manner. You work will be to execute the bookings on a monthly basis and margin calls on a daily basis for both OTC and Repo margins, work with internal team, control team and external counterparties to resolve issues and escalation emails. Taking full ownership of the process, managing BAU and other tasks effectively Settling the collateral interest on a monthly basis, and margin calls on a daily basis with 100% accuracy Highlighting the issues and escalations to the client and get it rectified Daily and weekly catch-up calls with clients to discuss the issues and future initiatives Handling client/counterparties queries and escalatio ns Tracking KPI/KRI, Utilization for Vendor Management Grooming As and SAs to manage process and risk effectively Help knowledge management endeavor by sharing process knowledge and best practices within the teams Build domain expertise and lead from the front Lead various quality initiatives Responsible for Business continuity, transformation and various audits

Responsibility Areas Role Description Overview: Mentor a group of employees to achieve assigned productivity and quality targets by motivating employees; work with cross functional teams effectively. Responsibility Areas: Monitor, identify and resolve performance/ behavior/ attendance issues using prescribed performance management techniques. Monitor and take action on personnel and disciplinary issues. Conduct performance appraisals annually along with Ops Manager Review reports on a daily basis and provide constructive feedback. Provide subject matter expertise to Quality Control Analysts in the team Ensure training needs of subordinates are met Adjust to the needs of meeting service level agreements under supervision of Operations Manager. Successfully complete all client related training and keep record of the same. Resolve escalated customer issues and CAPA to be taken Hold team briefings on a daily basis with the team. Communicate all process and client changes to direct reports within specific timelines and keep record for such updates Act as single point contact for the assigned team members for all their job related needs and create a harmonious work environment Escalate performance related issues with respect to assigned team members to Operations managers on a timely manner (PIP) Performs any other duty assigned by respective Operations Manager Act as authorized person for sanctioning team members leave through ERP Responsible for day-to-day functional supervision of work group, including work assignment and attendance monitoring; providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization s policies and applicable compliance requirements. Employee separations to be handled in-line with company policies Strict adherence to the company policies and procedures. Desired Profile Excellent Interpersonal, Communication, Team Management Skills Min of 4.5 Yrs of Professional and Relevant Experience & 2 Yrs of People Management Experience. Proven multi stakeholder management experience Strong Project Management experience Comfort in working in a changing and high growth environment. Comfort in working in a changing and high growth environment Client management / Relationship management. Coaching / Mentoring Expertise Coordination and communication between the support and business functions. Motivates employees to achieve peak productivity and performance. Create a participative work environment and thereby facilitate employee satisfaction

TitleAssistant Manager - Delivery Meet all Client Service Level Agreements (deliverables) Ensure the team understands client specific training requirements / needs etc. Analyse performance results of the team and implement process improvements. Determine appropriate staff levels and implement strategies to ensure efficient operations. Work with support departments to ensure staffing strategies are effectively executed. Hold team meetings on a regular basis with direct reports. Communicate all process and client updates to direct reports within specific timelines and keep record for such updates. Act as single point contact for the Team Leaders for all their client and team members related needs and create a harmonious work environment. Responsible for day-to-day functional supervision of each team, including productivity of the team, quality %, track absenteeism of the team and encourage team managers to complete performance appraisal of work group(s) in accordance with the organization s policies and applicable legal requirements. Job Specification Minimum of 8 Years of Professional and Relevant Experience in Medical Coding with specialty Radiology. Must have experience in Client and Stakeholder Management. Excellent experience in Team and People Management as well. Must have Coding Certification like CPC/ CCS/ COC/ AHIMA. Any graduate will do. Shift Details General Shift / Day Shift Work Mode WFO Location Chennai

: Job Title RTM-Client Service Officer, AS LocationPune, India Role Description RTM-Client Service Officers (CSO) act as single points of contact for all DB custody clients inquiries for the Security Services (SES) business. The query may pertain to Settlements, Corporate Actions, Income, Reporting, Tax or Account administration. In addition, CSOs liaise with all necessary internal parties to ensure client query resolution in a timely manner. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under child care assistance benefit (gender neutral) Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Account Opening/Maintenance/closure for various regions in EMEA. Prepare and review Tax related -ITRA documentation for Europe markets Knowledge of Invoice and billing preparation for clients Autobahn implementation and support. Client management related admin activities. Taking in, examination (HRMP) of client security instructions received via fax, validation of signatures and further processing Clarification of unsettled trades pertaining to the client, the counterparty and/or the depository Proactive client-specific transmission of information to the client Prompt and competent processing of client inquiries via CSS, fax, SWIFT and the telephone Prompt and competent clarification of client complaints Prompt processing, preparation, forwarding and controlling of client instructions in terms of corporate action instructions under consideration of the deadlines Supervision of holdings and instructions in the case of corporate action instructions, including following up on outstanding client instructions and supervising the receipt of missing client instructions Processing of rights claims in terms of transactions over the ex-date (RCL) Processing of inquiries regarding securities and cash turnover which result out of settlement and capital measures Documentation of client communication (Phone call, CSS) Supervision and prompt clarification of short positions on the part of the client Prompt controlling and release of invoices in (Billing application) Identification of the need for client visits, their initiation and where necessary, participation Your skills and experience Knowledge of markets and settlement practices across European markets Knowledge of securities operation products, such as OTC settlement, CCP and Xetra settlement, auto-borrowing, DMA, etc. Knowledge of the client set-up and the service agreements, including knowledge of the respective terms and conditions Prompt reaction to client inquiries within the respective deadlines (see best practice guidelines) Oral and written fluency in English/German and possibly other languages Prompt communication/escalation of extraordinary, difficult and risk-laden client inquiries, as well as complaints Preparedness to take on back-up functions Cooperation within the team, beyond the team (live an open door policy) and adjoining departments Realistic priority-setting under consideration of the total scope of tasks set Efficient, structured, independent and autonomous working How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

The Associate Delivery Director is responsible for overseeing thesuccessful delivery of complex projects and programs across multiple clients orbusiness units. This role requires strong leadership in managing teams, drivingexecution, maintaining client satisfaction, and ensuring delivery excellencewithin time, budget, and quality constraints. Key Responsibilities: Project & Program Management Lead end-to-end delivery of large-scale projects and programs across geographies and domains. Define project scope, goals, and deliverables that support business goals in collaboration with senior stakeholders. Manage project lifecycle using Agile, Waterfall, or hybrid methodologies. Ensure consistent use of project governance and reporting standards. Mitigate delivery risks and resolve escalations efficiently. Client & Stakeholder Management Serve as the primary point of contact for client delivery management and communications. Build and maintain strong relationships with clients and business stakeholders. Conduct regular governance meetings, status reporting, and stakeholder updates. Team & Resource Management Manage cross-functional teams including Project Managers, Technical Leads, QA, and Business Analysts. Collaborate with HR and Talent teams on resourcing, upskilling, and performance management. Drive high team engagement and promote a culture of accountability and excellence. Financial & Operational Management Track project budgets, forecasts, and actuals to ensure profitability and efficiency. Support billing, invoicing, and financial reconciliation processes. Identify opportunities to improve delivery processes and operational performance. Continuous Improvement Lead post-mortems and retrospectives to identify lessons learned and implement improvements. Introduce best practices and frameworks indelivery and program governance Required Qualifications: Bachelors degree in Engineering, Computer Science, or related field (Masters preferred). 15+ years of experience in IT delivery, with 4+ years in a leadership or director-level role. Proven experience in delivering large programs (> $1M in budget or > 50 team members). PMP, PRINCE2, or Agile certifications (eg, SAFe, Scrum Master) preferred. Excellent communication, negotiation, and client management skills. Nice-to-Have: Experience in digital transformation, product development, or consulting environments. Exposure to enterprise tools like Jira, MS Project, ServiceNow, or Clarity. Familiarity with cloud delivery (AWS, Azure), DevOps, and automation practices.

We are seeking a Deliver Manager to oversee the delivery of solutions and products delivered by organization. Responsibilities 1. Delivery Leadership Lead and Manage Delivery Teams : Overseeing a team of all employees working for the account(s). Understand the delivery plan and take accountability of the Delivery Escalation Handling : Taking on escalated support cases or challenges that require high-level technical expertise. Employee Transition and Forecasting: Manage the deployment of associates proactively to improve the billing rates, margins by maintaining ratio of employees on experience. Working with Horizontal Leads and Vertical leads on driving the hiring and reducing the impact 2. Governance Own and drive the governance calls with customers and internal management teams Establish regular meetings with reportees, team members 3. Processes Understand current practices Establish new best practices to improve the delivery 4. Communication and Client Management Client Interaction : Interfacing with customers to understand their needs, provide updates, and manage expectations. Cross-Functional Communication : Bridging the gap between technical teams and non-technical stakeholders, ensuring effective communication and understanding. 7. Tools and Technologies Service Management : Proficient in Jira and Freshdesk for incident and workflow management. 8. Reporting and Metrics Reporting : Tracking performance and delivery metrics, incidents and reporting to senior management. SLAs & KPIs : Managing SLAs and optimizing KPIs for the delivery Requirements Educational Background and Experience Education : A bachelordegree in Computer Science, Information Technology, Engineering, or a related field. Experience : Typically requires around 15 years of experience in IT support, application management, or software development, with at least 4-5 years in a leadership role. Experience in healthcare domain with exposure to compliance like HIPAA, GDPR will be beneficial. Benefits Competitive Compensation and Benefits. Elixr Labs offers competitive salaries and benefits and an environment that encourages employees to achieve their career goals. What we offer at Elixr Labs At Elixr Labs, you will enjoy a robust rewards package which includes: Opportunity to work on various projects and sizes. Competitive salary. Group Insurance. Learning and development programs, training Career opportunities.

Morningstar seeks a Product Consultant to join our Global Client Support team for supporting Morningstar s research and analytical products. This will be a key role in our mission to provide exceptional client experience by helping advisor/retail/institutional clients use our products to meet their goals. This position is based in our Mumbai office. Responsibilities Provide best-in-class service to all incoming client queries related to Morningstar products and services. Maintain an expert knowledge of Morningstar products and services, features, benefits, serve as a resource to team members and act as a consultant to the client. Apply a professional, timely, and proactively approach to escalated issues and calls. Regularly follow up internally and externally for all outstanding client queries and requests. Meet required service levels for the process Demonstrate and promote strong client advocacy Provide and facilitate pertinent corporate, inter-departmental, and departmental communications as necessary Requirements: 3-4 years of proven experience in client support/service A proven track record of managing clients with contractual timelines and scope Good understanding of financial markets and investment products (especially stocks, mutual funds, commodities, currency) with inclination to learning Knowledge of networking, internet, communication concepts and complex software systems Excellent skills in Microsoft Excel Proven ability to develop effective working relationships with both local and international stakeholders including the capabilities to negotiate, develop rapport and establish trust Fast learner, self-starter, flexible and proven ability to work in a demanding environment with strong multi-tasking skills Educated to degree level, an advanced degree is a plus Excellent written and verbal communication in English

We are seeking a talented individual to join our Fiduciary team at Marsh. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office. Senior Manager - Fiduciary we're seeking a Senior Manager - Fiduciary who is ready to work with complex & diverse insurance work. his role is into operations which is focused on Financial and Operational KPIs with an aim to reducing Income exposure to the group and building a process which is aimed at driving client satisfaction. Financial Prudence is the heart of this role along with in-depth understanding of Insurance Broking knowledge to build workable solutions to business problem. The role would require to deal with Clients, Insurers, OOs and other senior Management levels and deliver a high-level impactful message which reflects credibility of the Individual and the organisation. We will count on you to: Process Management: Manage all processes related to debt collection, statement generation, outward credit control and cash management for all JLT clients/insurers to ensure efficient process & exception management and thereby helping the BUs meet their provisioning targets Manage processes within the FCA framework Ensure continuous process improvements for greater client satisfaction on quality of delivery Client Management: Responsible for managing day to day client/BU/Stakeholder. relationship for a better 2-way flow of information, new knowledge on industry/markets/processes, decisions on exceptions and information on new opportunities & future prospects Create and maintain relationship with key insurers and clients to understand their needs and hence provide for smooth functioning of processes Transitions Efficiently manage migration of new work from stakeholders to ensure standardization of work processes and manage quality of deliveries to the client s satisfaction People Management: Should have a view of the competencies, potential and performance levels of team to be able to maintain a right sized team and create long term development plans for skill requirements Responsible for creating and implementing people development strategies for team for current and future skill requirements of the team Mentor team members for larger and challenging goals/roles with a view to create an adept workforce Responsible for ensuring an engaged workforce with a view of levels of engagement and intent to stay of team Select right talent for right roles SOP & Exception Management: Ownership of delivery as we'll as decisions on SOPs within defined frameworks and boundaries to ensure smooth functioning of day to day operations in a team. Incumbent will be required to ensure zero escalation Resource Utilization: Efficient utilization of all available resources in JLTI Operations team (people, systems, knowledge) to ensure timely, cost efficient and quality delivery to stakeholders The incumbent is responsible to ensure maintenance of a right-sized team with relevant skills and competencies to deliver to the expectations of stakeholders What you need to have: A PG / MBA with 8-10 years of experience in insurance broking, specifically within operations and finance functions, demonstrating a deep understanding of industry practices Have managed a team size of 50-100 Proven experience in coaching and mentoring team members, fostering their professional development and enhancing team performance. Experience working in a global environment, showcasing the ability to navigate diverse cultural contexts and collaborate effectively across international teams. What makes you stand out? CI/III Certification, LEAN / SIX SIGMA / PMI Strategic communicator, facilitator, influencer, and adept problem solver, capable of driving initiatives and fostering collaboration across teams Exceptional relationship management skills, with a proven ability to take initiative and work effectively both independently and as part of a team Strong ability to multi-task and prioritize effectively, ensuring optimal time management and resource allocation CII Certification, reflecting a commitment to professional excellence and industry standards. Demonstrated experience in leading and managing teams of 25-40 members, with a focus on performance enhancement and team development In-depth knowledge of the insurance domain, encompassing the entire General Insurance lifecycle, with a focus on strategic growth and operational efficiency Outstanding team management skills, with a proven track record of inspiring and developing talent to achieve organizational objectives Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as we'll as benefits and rewards to enhance your we'll-being.

we're seeking a Senior Manager - Quality Assurance who is ready to work with complex & diverse insurance work. This role is in leading an operations team which is focused on Financial and Operational KPIs with an aim to reduce regulatory and reputational exposure to the group by way of Quality Assurance file audits and building a framework which is aimed at driving client satisfaction. E&O prudence is the heart of this role along with in-depth understanding of Insurance Broking cycle to build workable solutions to business problems. The role would require dealing with client services, compliance, legal, business and other senior leaders to deliver a high-level impactful message which reflects credibility of the individual and the department. We will count on you to: Process Management: Manage all processes related to quality assurance and client management for assigned Marsh Operating Entities to ensure efficient functioning & exceptional management and thereby helping the businesses to deliver the best results Manage processes within the applicable framework Ensure continuous process improvements for greater client satisfaction on quality of delivery Client Management: Responsible for managing day to day BU/Stakeholder relationship for a better 2-way flow of information, new knowledge on industry/markets/processes, decisions on exceptions and information on new opportunities & prospects Create and maintain relationships with key stakeholders and business leaders to understand their needs and hence provide for smooth functioning of processes Transitions Efficiently manage migration of new work from stakeholders to ensure standardization of work processes and manage quality of deliveries to the client s satisfaction People Management: Should have a view of the competencies, potential and performance levels of team to be able to maintain a right sized team and create long term development plans for skill requirements Responsible for creating and implementing people development strategies for team for current and future skill requirements of the team Mentor team members for larger and challenging goals/roles with a view to create an adept workforce Responsible for ensuring an engaged workforce with a view of levels of engagement and intent to stay of team Select right talent for right roles SOP & Exception Management: Ownership of delivery as we'll as decisions on SOPs within defined frameworks and boundaries to ensure smooth functioning of day to day operations in a team. Incumbent will be required to ensure zero escalation Resource Utilization: Efficient utilization of all available resources in Quality Assurance operations team (people, systems, knowledge) to ensure timely, cost efficient and quality delivery to stakeholders The incumbent is responsible to ensure maintenance of a right-sized team with relevant skills and competencies to deliver to the expectations of stakeholders What you need to have: A PG / MBA with 8-10 years of experience in insurance broking, specifically within broking operations and client management functions, demonstrating a deep understanding of industry practices Have managed a team size of 50-100 Proven experience in coaching and mentoring team members, fostering their professional development and enhancing team performance. Experience working in a global environment, showcasing the ability to navigate diverse cultural contexts and collaborate effectively across international teams. What makes you stand out: CI/III Certification, LEAN / SIX SIGMA / PMI Strategic communicator, facilitator, influencer, and adept problem solver, capable of driving initiatives and fostering collaboration across teams Exceptional relationship management skills, with a proven ability to take initiative and work effectively both independently and as part of a team Strong ability to multi-task and prioritize effectively, ensuring optimal time management and resource allocation CII Certification, reflecting a commitment to professional excellence and industry standards. Demonstrated experience in leading and managing teams of 50-100 members, with a focus on performance enhancement and team development In-depth knowledge of the insurance domain, encompassing the entire General Insurance lifecycle, with a focus on strategic growth and operational efficiency Outstanding team management skills, with a proven track record of inspiring and developing talent to achieve organizational objectives Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as we'll as benefits and rewards to enhance your we'll-being.

As a Team Lead - Fire & Life Safety, you will play a pivotal role in steering a dynamic team. This position demands a blend of strong leadership, strategic planning, quality assurance, team and project performance, effective communication and client management. You will be responsible for creating an inspiring team environment, setting clear goals, and ensuring seamless day-to-day operations. Monitoring performance, providing constructive feedback, and fostering professional growth within your team are key aspects of this role. Your ability to develop and implement strategies to meet project goals, manage timelines, and communicate progress to upper management will be crucial in driving the success of both your team and the organization. This position requires demonstrable experience in fire engineering applied in a wide range of construction types and engineering fields. Additional experience in fire protection systems, particularly modern active fire protection systems, including the construction, commissioning and testing phase is a plus. Based in Mumbai this role will be responsible for supporting a wide range of projects across multiple countries while leading a team of 5-7 FLS Engineers and offers the chance to work in a fast-paced environment and advance your career within a supportive and diverse team. A verifiable and demonstrated knowledge of displaying a flexible and adaptable approach combined with Impeccable organizing skills would be the key requirements for this role. This also extends to the ability to engage and liaise with regulatory and approving authorities at various stages of design, construction and handover of projects. Responsibilities Responsible for key Jensen Hughes Fire & Life Safety projects across multiple countries while leading a team , managing team performances and stakeholder expectations Lead, train and mentor a team of fire engineers Ensure Quality System compliance Contribute to the development of the Mumbai office Conducting code consulting, fire safety drawing reviews and reports , assigning and scheduling workload as required Attending client project & design meetings, managing project expectations and completing the assigned tasks on schedule and within budget while allocating work and tracking team progress Preparation and presentation of technical reports and analysis Lead and carry out design reviews, participating in various levels of Business Development meetings and presentations with Clients assisting in development of effective business proposals and solutions Preparation and presentation of technical reports, assessments and design review cycles Reviewing relevant submission packs for compliance with regulatory requirements, including Building Code reviews and analyses Qualifications and other Requirements masters degree in Mechanical Engineering /Electrical Engineering /Fire safety Engineering preferred 12+ years of relevant experience in Fire and Life Safety projects with the last 3 years in a leading capacity Excellent report writing and interpersonal skills along with excellent communication skills including speaking and writing in Ability to present clear and technically sound fire engineering strategies, speak in public, negotiate, explain fire protection concepts, and enforce standards while strengthening relationships, occasionally under pressure Able to work independently and as part of a team, enjoying professional challenges, wanting to be an integral part of the long-term growth of Jensen Hughes. Strong Project Management capabilities and understanding of Project Financial management Ready to travel across India/Overseas as required for the role Why you should join Jensen Hughes You will work with market-leading clients and have the backing of a leading international firm There is continued support from the leadership team with a flexible approach to carrying out day to day activities Career advancement with an established framework is in place - clearly defining expectations and outlining opportunities for advancement

Manage large teams (approximately 5-20 people across offices) supporting international clients with a strong focus on driving results, talent management and stakeholder engagement. The manager will play an important role in fostering a talented and motivated team, understanding client needs and enhancing processes. Functional Responsibility / Domain Related: Responsibilities include analytical guidance to team members, talent management and recruitment, overseeing team workflow and process adherence, quality assurance, client management, governance reporting. Provide analytical guidance to the team members to Assist global Credit Analyst(s) in adhering to regulatory timelines and credit events Assist global Credit Analyst(s) in preparing segments of publishable credit reports and thematic publications Assist global Credit Analyst(s) in managing various process improvement projects Talent Management Manage the performance of team members and conduct regular reviews. Mentor and manage the aspirations of the team Workflow Management and Process Adherence: Oversee the workflow including planning and prioritization Assist teams in executing tasks and monitor timeliness Maintain the integrity of internal systems and champion continuous improvement efforts Strictly practice and enforce all Information Security policies, procedures and guidelines of the organization Ensure smooth running of operations Quality Assurance Establish governance with full accountability by emphasizing a service culture Set quality benchmarks to guide performance. Ensure that quality is maintained through robust quality assurance practices Foster open communication and feedback mechanism within the team Client Management Maintain relationship with international clients and fully own the service delivery of client processes Conduct regular touchpoints with the client to address feedback and provide appropriate guidance to team members Governance reporting Oversee the preparation and analysis of governance dashboards for the teams to ensure compliance with organizational requirements for both internal and external stakeholders Recruitment efforts Manage the recruitment process, including shortlisting the candidates, interviewing, and selecting candidates that meet organizational needs Support in determining and executing department strategy and priorities Candidate Profile: Total experience of 5+ years. Interpersonal & Relationship Building skills Execution skills Analytical skills Delegation skills Result orientation Ability to manage performance under stringent timelines Essential Qualifications: Two years full-time MBA (Finance) or equivalent OR CA Experience 5 - 12 years of relevant experience in credit analysis or credit research in global markets Manage large teams (approximately 5-20 people across offices) supporting international clients with a strong focus on driving results, talent management and stakeholder engagement. The manager will play an important role in fostering a talented and motivated team, understanding client needs and enhancing processes.

Key Responsibilities: Responds to incoming customer calls, emails, qualifies them, and routes the qualified contacts and leads to associated sales professional(s). Compiles budgetary quotes for simple to complicated jobs by gathering technical data, customer presentations, lead time and others for customer facing sales force. Gets involved in customer visits and events, makes decisions where there is no clear procedure outlined. Receives and processes orders, issues order acknowledgements, invoices and shipping notices for simple to complicated jobs. Communicates order status, inventory status and other associated information to customer facing sales force, and identifies any issues. Resolves customer issues where applicable, engages other for resolution where applicable (including shipment and after sale). Periodically reviews and reports inventory/stock levels, takes action and creates orders if needed. Actively supports all branch personnel in the sale of products to retail customers across varying levels of tasks. Skills Required:- Achieve sales AOP for the assigned territory of NER and NCR Achieve Receivable target and bring it below 10% Grow business across the territory and add new contracts Ensure smooth execution of existing contracts and support the KAM Ensure follow up and streamline SD, EMD collection Should be having Diploma or Degree in engineering with 3-5 yrs experience Good communication and negotiation skills Railway industrial experience and Government client management experience would be added advantage. Competencies: Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Collaborates - Building partnerships and working collaboratively with others to meet shared objectives. Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer focus - Building strong customer relationships and delivering customer-centric solutions. Channel Awareness - Explains and contextualizes industry structure, dynamics, and path to market in order to advance organizational goals. Account Planning - Identifies objectives to drive execution of business and/or account strategy by reviewing the status relative to where it needs to be and enabling tracking of progress against targets. Adapts to target audience - Explains complex topics (significant technical data, subject matter expertise, etc.) in such a way that the target audience (e.g. sales professionals, customers, training vendors, etc.) can understand, retain, and use the information Integrates Customer Perspective - Incorporates an understanding of the customers' perspective on our products and sales efforts to develop sales content that improves our ability to meet their needs and increase revenue. Sales Forecasting - Collects and assesses customer data from internal and external sources; compares against historical data to determine useful inputs and create a forecast of future consumption patterns. Sales Pipeline Management - Plans proactively for successful execution of account/territory-level sales strategies and plans based on current pipeline; evaluates pipeline health (size, contents, progress); adjusts sales strategy, plans, or high impact activities accordingly; as applicable coaches sellers in order to achieve sales objectives. Sense Making - Through a series of diagnostic and probing questions and research, develops and/or supports an intimate understanding of the customer needs, behaviors, and/or their buying journey. Synthesizes complex information from internal and external resources to deliver tailored solutions for the internal or external customer. Values differences - Recognizing the value that different perspectives and cultures bring to an organization. Education, Licenses, Certifications: High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations. This position may require licensing for compliance with export controls or sanctions regulations. Experience: Requires significant relevant work experience or specialized skills obtained through education, training or on-the-job experience.

Job Responsibilities: Collaborates with Product and Engineering stakeholders to design and build platform services that meet key product and infrastructure requirements Produces both detailed designs for platform-level services Must be able to evaluate software and products against business requirements and turn business requirements into robust technical solutions fitting into corporate standards and strategy. Designs and implements microservices with thoughtfully defined APIs Should be conversant with frameworks & Architectures - Spring Boot, Spring Cloud, Spring Batch, Messaging Frameworks (like Kafka), Micro service Architecture Work with other areas of technology team to realize end to end solution and estimation for delivery proposals. Sound understanding of Java concepts, understanding of the technologies in the various architecture tiers - presentation, middleware, data access and integration to propose solution using Java /open-source technologies Design modules that are scalable, reusable, modular, secure. Clearly communicates design decisions, roadblocks and timelines to key stakeholders Adheres to all industry best practices and standards for Agile/Scrum Frameworks adopted by the Organization including but not limited to daily stand-ups, grooming, planning, retrospectives, sprint reviews, demos, and analytics via systems (JIRA) administration to directly support initiatives set by Product Management and the Organization at large Actively participate in Production stabilization and lead system software improvements along with team members. Technical Skills: Candidate Should have at least total 8+ years of experience in IT software development/design architecture. 3+ experience as an Architect in building distributed, highly available and scalable, microservice-based Cloud Native architecture Experience in one or more open-source Java frameworks such as Spring Boot, Spring Batch, Quartz, Spring Cloud, Spring Security, BPM, etc. Experience in single page web application framework like Angular. Experience with at least one type messaging system (Apache Kafka (Required), RabbitMQ) Experience with at least one RDBMS (MySQL, PostgreSQL, Oracle) Experience with at least one document-oriented DB (MongoDB, Preferably Couchbase DB) Experience with NoSQL DB like Elasticsearch Proficient in creating design documents - LLD documents with UML Good Exposure on Design Patterns, Microservices Architecture Design patterns and 12 factor application Experience working with observability/monitoring framework (Prometheus/Grafana, ELK) along with any APM tool Ability to conceptualize end-to-end system components across a wide range of technologies and translate into architectural design patterns for implementation Knowledge of security systems like Oauth 2, Keyclaok and SAML Familiarity with source code version control systems like Git/SVN Experience using, designing, and building REST/GRPC/ GraphQL/Web Service APIs Production experience with container orchestration (Docker, Kubernetes/CI/CD) and maintaining production environments Good understanding of public clouds GCP, AWS Etc. Good Exposure on API Gateways, Config servers Familiar with OWASP Experience in Telecom BSS (Business Support System) for CRM components added advantage. Immediate Joiner/30 days

clients identity , business generate, new lead generate , clients handling , clients conversation , clients problem solving,

What this job involves: Reporting to: Asst.Manager-Workplace (Soft) Services. As an Executive-Workplace (Soft) Services, you will play a vital role in delivering exceptional Occupant Experience within the Campus through the hands-on execution of soft services operations. This position is focused on the practical implementation and day-to-day delivery of various workplace services that contribute to a productive and comfortable environment for all occupants. This role requires strong attention to detail, excellent interpersonal skills, and the ability to work effectively both independently and as part of a team. You will be expected to maintain high standards of service delivery and contribute to JLL's reputation for operational excellence. Key stakeholders: Operations Manager, Asst Manager-Workplace Services SAP GRF Leads, JLL support functions like Finance, Procurement, HR, etc. What your day-to-day will look like: The key aspect of this role is engagement, interfacing not only with GRF, but also other service partners along with the lines of business and occupants as the ultimate service recipients. Client/Stakeholder Management - Deliver excellent customer service to meet on-site client s expectations. - Accountable for service delivery to meet contractual obligations of Jones Lang LaSalle - Build and develop effective relationships with key stakeholders &/or client and be comfortable working across all levels. - Lead by example and groom the team in achieving maximum client satisfaction level. - Evaluate service response time and analyse occupants service request trends and suggestions. - Ensure feedback from client sessions is recorded and actioned to the satisfaction of the end user. Procurement & Vendor Management - Manage multiple vendors to deliver services on time. Health & Safety Management - This role has the responsibility and duty of care to work safely, taking reasonable care to protect their own health and safety and that of fellow workers and visitors and to comply with the requirements of the health and safety guidelines, policies and rules. Site Operations Management - Must be a team player and a leader in his own sphere and work with other members of the team to meet all key performance indicators as set out in the management contract. - Plan, Schedule and implement 52 Preventive Maintenance Schedules. - Ensure to have strict compliance with local and national statutory rules & regulations and ensure that all the relevant statutory returns pertaining to all the areas of Campus Operations are submitted to the concerned statutory authorities. - To manage the Operation & maintenance Vendors and AMC vendors related to Soft services. - To ensure all related records are updated and maintained regularly. - To adhere and maintain all SLA and KPI as agreed. - Active participation for taking up the new facilities - To be part of all audits as per client requirements and to close out on the action points as agreed. - Manage action requests and escalations if any by clients for any engineering related issues. - Should have the required skill for Contractor / Vendor Management as part of the competency - Actively encourage an environment that supports teamwork, co-operation & performance excellence across the facilities. - Should have an eye for detail and the ability to effectively coordinate with the end user, other departments, and vendor partners. - Monitor and inspects the work of the team for conformance to the prescribed standards of cleanliness. - Maintain clear and efficient communication and coordination with all the departments. - Schedules periodic major cleaning projects including carpet, upholstery, chair shampooing, cleaning of windows, drains, canopy etc. - Schedules deep cleaning of all meeting rooms and workstation on periodic basis including. - Handling, escalating, and updating all user complaints/ concerns in an efficient and timely manner. - Investigate concerns regarding housekeeping service or equipment and take corrective action. - Ensure all meeting room functions/ events / VIP/ customer visits are properly set according to the requests/ instruction received. - Provide with all sorts of reports/ data after validation as required. - Maintain high quality of housekeeping standards external/public area. - Co-ordinate with vendors eg: Pest control, fa ade, Landscaping for services. - Prepares store requisition, purchase other supplies and equipment, also monitor par stock on all housekeeping supplies and chemicals. - Attends periodic meetings to discuss issues/ complaints, to make recommendations for service improvement and efficient operations. - Oversee landscape maintenance and contractor coordination - Implement sustainable landscaping practices - Manage irrigation and water conservation efforts Risk Management: - Support risk management program which identifies major risks including occupational health and safety, fire safety and essential services and environmental. - Manage and review incident and problem reporting. - Ensure escalation procedures and incident reporting procedures are implemented and in place. - Assist in the development of guidelines and strategies to ensure compliance with Jones Lang LaSalle s business conduct. Reporting: - Responsible for weekly & monthly reports, covering the maintenance contracts, consumable consumptions, etc - Ensure that all reports and other relevant data is regularly updates.

Role- Operations Manager Experience:- Min 10 Years in International Voice Process (Customer Support) Min 3 Years as Operations Manager on Papers Any Graduate WFO UK Shift Notice-0-30 Days 5Days working / 2 Days rotational off Contact- 8107866214-Riya

Who we are At FedEx, moving the world doesn't only mean delivering for our customers around the globe. Moving the world is also about creating what's next. We are Team FedEx, and we are 500,000+ people strong around the world. The work we all do comes down to one purpose: to provide our customers with outstanding experience as we connect the world to what's next. This isn't a place to get just a job. Here, you get a career for life. It is a place to enjoy constant change, growth, and progress in your career. Our willingness to innovate and transform is what keeps us at the forefront of our industry. With curiosity, inventiveness, and entrepreneurial spirit, we keep finding new and better ways to deliver results for our customers, for our people and for the planet. Here, you will have the flexibility and empowerment to reimagine the new, spread your wings and see your impact. By doing so, we are motivated to be better together. And together, we will continue to drive and deliver excellence. Our Values We take pride in being a people-first company, where our employees feel safe, valued, and respected. Our culture values empower us to deliver great results. With one FedEx, we take pride in our culture values to: Take care of each other | Commit to do good | Own outstanding | Drive business results | Create what's next Awards FedEx has consistently ranked among the top 20 in the Worlds Most Admired Companies report, published in FORTUNE magazine, since 2001 Ethisphere named FedEx as one of Worlds Most Ethical Companies in 2023 Profile Summary Responsible for offering day-to-day coordination and administrative support to operational and clerical team members or contractors, ensuring seamless workflow and task completion. Additionally, accountable for overseeing team tasks, providing constructive feedback, and offering on-the-job coaching to enhance team performance and efficiency. Key Responsibilities Provide daily coordination support to operational and clerical teams, ensuring smooth workflow and task completion across various departments. • Assist the manager with administrative tasks such as scheduling, documentation, and communication to facilitate efficient operations. • Oversee service assurance and customer service activities, addressing inquiries and resolving issues promptly. • Manage on-road operations, including handling, dispatch, pick up, and delivery processes to ensure timely service. • Implement and maintain quality management practices to uphold service standards and customer satisfaction. • Monitor and control network operations to optimize efficiency and minimize disruptions in service. • Support the customer service and support group in resolving customer queries and enhancing client relationships. • Manage contract sourcing and negotiations to secure reliable service providers and vendors. • Ensure compliance with regulations and safety standards for handling dangerous goods during operations to mitigate risks. Qualifications & Experience: Minimum Graduate Industry experience required Skills: Time Management Problem Solving Planning & Organizing Accuracy & Attention to Detail Advanced MS office skills (Excel, Word, PowerPoint) Competencies: Accountability and Adaptability Business and Customer Focused Communication and Collaboration Innovation and Critical Thinking Leadership and Influence Confidentiality and Integrity Our Commitment to Equal Opportunities Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness, and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity. We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state, or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities. Interested in joining Team FedEx? Everyone at FedEx has a part to play. Its about coming up with smart solutions, remaining resilient in the face of setbacks, and going above and beyond to get the job done. And whether you’re a business leader or delivery driver, you’ll be empowered to take responsibility and overcome each challenge in your own way. If this role and working environment sound like a place you can thrive in, apply today and let’s create what’s next together.

The Client Coverage COO KYC Policy Implementation (PI) team manages the implementation of Group and local KYC requirements for CIB originating from CFCC and applied by the First Line community of local/regional Business teams, Client Management Teams (CMT) and Delivery Operations. We are currently hiring a Policy Implementation Manager (VP) based in GBS India to strengthen the team. We operate an end-to-end accountability model where each team member takes charge of the entire policy implementation process, from initial consultation to delivery and warranty. This is a role for individuals with a strong sense of achievement and willing to learn and apply a wide array of skills across a broad range of stakeholders. Key Responsibilities Strategy The KYC Policy Implementation ( PI ) team within CIB Coverage COO manages the implementation of Group and local KYC requirements for CIB originating from 2nd Line Compliance (AML Policy and CFCC) and applied by the First Line community of Country/Regional Business Teams, Client Management Teams and Delivery Operations Teams in-country and in Global Banking Services (GBS). We are currently hiring a KYC Policy Implementation Manager based in GBS India to support the implementation of Group Standards or of local requirements in the SC Network across Customer Due Diligence, Name Screening, Anti-Tax Evasion and Financial Crime Information Sharing requirements. Whether the role holder will initially support Group-level or local implementations will be determined based on business requirements. Business Under the direction of the relevant senior PI Lead: Support the Business in understanding the impacts of changes in regulatory requirements; Approach implementation of changes from a Business, Client, and RM lens. Processes Support the end-to-end change process from initial policy consultation to delivery and warranty, whether for changes to Group Standards or local Country Addenda; Perform Client Lifecycle Impact Assessment ( CLIA ) related to policy changes; Support the implementation and enhancements of systems, processes, and controls; Engage with Delivery Operations and Client Management Teams to define and operationalise process changes arising from new or evolving requirements; Support training and communications to the user community; Facilitate ongoing improvement of KYC/CDD processes; Work closely with Regional stakeholders to enhance the quality of process guidance based on user feedback and thematic issues identified via Quality Control. Risk Management Support the application of risk management disciplines as required such as recording and tracking of risk events; Follow at all times operational risk management requirements. Governance Adhere at all times to applicable governance requirements. Regulatory Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders Regional, cluster and in-country Client Management Teams (CMT) and CDD Execution Teams GBS Operations Group, Cluster and Country Conduct and Financial Crime Compliance (CFCC) Country Operational Risk Product Owners for core Client Life Cycle Management systems and tools Other stakeholders as involved from time to time in the policy implementation process Skills and Experience Written Communication Verbal Communication Interpersonal Skills MS Office Data analysis - Excel Presentation - PowerPoint Experience Minimum 10 years experience in Corporate and Investment Banking Solid understanding of the industry s products and services Experience in Compliance, Risk Management or Governance in 1st Line (Front Line or Operations) Experience in CDD/KYC desirable but not essential Demonstrable ability to work effectively across stakeholder groups and geographical boundaries Good understanding of the dynamics of financial regulation, knowledge of Financial Crime Compliance desirable but not essential Aptitudes and Skills Ability to work autonomously to strict timelines, to report progress and escalate issues Intellectual curiosity, ability, and willingness to learn Logical, lateral and critical thinking Strong business writing and communication skills Effective verbal communication Data analysis and presentation skills, fluency in MS Excel and PowerPoint Strong interpersonal skills supporting the ability to create effective work relationships across a diverse range of functions and geographies; Proactive and positive with the ability to apply independent judgement Focused, organised and results oriented Assertive, tenacious, and willing to challenge when required Qualifications Master s degree, minimum Certification in Compliance, Risk or Governance desirable About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 14376

Role & responsibilities Lead generation by meeting potential clients in the assigned territory. Drive top line growth for Metal working fluids in a defined geography by acquiring new customers and expanding Share of business in existing customers. Manage and Maintain the solutions provided as well as attend all service related queries. Achieve pre-set sales target and also ensure compliance on account receivables. Prepare and share weekly/ monthly Reports. Preferred candidate profile Should be a Graduate / Engineer with minimum 2 years of experience in sales & marketing in Metal Working Fluids or Cutting Tools & Industrial Products. Have good computer knowledge. Excellent communication skills and inter-personal skills. Skills in written and spoken English. Ready to travel and cover Pune and surrounding area. Exposure to Value Selling would be an advantage. Self motivated. Take complete ownership to deliver results.

1. We are seeking enthusiastic and experienced professionals for the position of RCM Manager. The ideal candidate should possess comprehensive knowledge of end-to-end RCM processes, including charge entry, payment posting, denial management, AR management, patient calling, and credentialing. 2. Certifications such as HFMA - CRCR and Six Sigma Green belt are highly valued. Candidates should have a solid understanding of AR KPI metrics, with a proven track record of managing business operations within SLA guidelines. Proficiency in identifying issues and resolving them through root cause analysis is essential. 3. The right candidate should demonstrate expertise in generating and analyzing reports using Excel tools. This role requires complete responsibility for the entire RCM process, combined with in-depth process knowledge and strong leadership capabilities. Maintaining the quality of deliverables in line with HBMA and MGMA standards is a key requirement. 4. Additionally, this role involves managing processes and collaborating with the US office to plan and implement process improvements. The goal is to achieve and exceed client SLAs while upholding organizational standards and practices. Strong communication, organizational skills, and a commitment to excellence are essential for this role. RESPONSIBILITIES : Team Management Review capacity utilization across each project against deliverables Actively drive and monitor the daily production, quality, and deliverables Ensure all supervisors and assistant managers are performing their job responsibilities Identify all process gaps between all departments and fix them. Should work towards Client satisfaction and employee satisfaction both and will take the responsibility of keeping the team size intact. COMPETENCIES, SKILLS, AND OTHER REQUISITES: Minimum of 10+ years in US Healthcare RCM (Provider End) Excellent Written & Communication skill sets. Brilliant Interpersonal & Collaborative skills. Confident, amicable and able to persuade and influence Unflinching integrity and personal work ethics Self-starter with the ability to lead and own projects end to end. Preferred : Immediate Joiner Salary will not be a constraint to a right candidate & at par with the industry standard

Work for India's premier youth & campus marketing agency. Head campaigns & build communities for some of the biggest brands in the country. Effectively monitor and present project updates to relevant stakeholders, clients, or team members. Required Candidate profile The ideal candidate will be responsible for planning, coordinating, and implementing projects within the decided-upon budget, timeline, and scope. Leading & overseeing youth marketing campaigns

An Implementation Team Lead : Manages and supports a team of consultants or engineers in implementing products or solutions, ensuring successful projects and client satisfaction

Job Summary: The Operations Manager is responsible for overseeing day-to-day operations across multiple facilities and ensuring the delivery of high-quality services in line with client expectations and contractual obligations. This role includes the management of teams, resources, budgets, and performance metrics within the facility management domain. Key Responsibilities: Operational Oversight: Manage all FM operations including soft services (housekeeping, security, landscaping) and hard services (HVAC, electrical, plumbing, civil). Conduct regular site audits and inspections. Team Management: Supervise and support site managers, supervisors, and technical staff. Ensure proper staffing, training, and development of operational teams. Client Relationship Management: Act as the primary point of contact for clients regarding operational matters. Financial & Resource Management: Develop and manage operational budgets and cost controls. Optimize use of manpower, materials, and equipment. Reporting & Documentation: Generate periodic reports on operational performance, incidents, and improvements. Preferred candidate profile Bachelors degree in Engineering, Facility Management, Business Administration, or a related field. Minimum of 7 to 10 years of experience in facility management, with at least 5 years in an operational leadership role. Strong understanding of maintenance protocols, service-level agreements (SLAs), and statutory compliance.