Operations Manager - Customer Support

10 - 20 years

14 - 16 Lacs

Pune, Bengaluru

Posted:1 week ago| Platform: Naukri logo

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Skills Required

Team Handling Customer Support Customer Service Operations Escalation Management Team Management Customer Service DSAT KPI Shrinkage Aht Attrition Client Management FCR KRA SLA Management CSAT International Voice Process Client Handling Operations Management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role- Operations Manager Experience:- Min 10 Years in International Voice Process (Customer Support) Min 3 Years as Operations Manager on Papers Any Graduate WFO UK Shift Notice-0-30 Days 5Days working / 2 Days rotational off Contact- 8107866214-Riya

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Ghrs Training

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