City Manager

Job Title: Manager – Channel Sales

Location: Multiple cities across India About upGrad Founded in 2015, upGrad is Asia’s largest integrated Learning, Skilling, Workforce Development, and Placement company.

Its offerings include online and hybrid degrees, study abroad programs, certifications, bootcamps, and doctorates for working professionals.

Through its B2B arm, upGrad also provides enterprise training, recruitment, and staffing services. With 10M+ learners across 100+ countries, 300+ global university partners, 2,500+ pathway connections, and 20,000+ recruitment partners, upGrad continues to empower careers worldwide. Learn more at www.upgrad.com.

About the Role We are seeking a dynamic and driven Channel Sales Manager to strengthen and scale upGrad’s Channel Partner network within the Offline business vertical. This role requires strong partnership-building ability, sales acumen and operational discipline to onboard high-quality partners and drive revenue growth through them. The roleholder will act as the primary bridge between upGrad and its partner network, ensuring performance, compliance, and long-term success.

Key Responsibilities

• Acquire & Onboard Partners: Identify, evaluate, and onboard new channel partners; establish clear commercial terms and process alignment.

• Manage Partner Relationships: Act as the primary liaison, driving engagement, satisfaction, and long-term partner success.

• Enable Sales Performance: Train partners on product offerings, provide sales/marketing support, and assist in key closures.

• Drive Revenue & Pipeline: Ensure partners meet sales targets, monitor performance, and implement improvement plans.

• Track KPIs & Governance: Conduct regular business reviews, ensure compliance with pricing and branding norms, and maintain accurate reporting.

• Market Insights & Collaboration: Capture market intelligence and coordinate with internal teams to address partner needs and opportunities.

Requirements •

MBA preferred or equivalent relevant experience.

• Minimum 5 years of experience in offline education sector.

• Strong relationship, communication, sales, and analytical skills with the ability to manage multiple partners and drive targets.

• Familiarity with CRM, reporting tools, and channel management processes

Why Join Us?

At upGrad, we’re building the careers of tomorrow. Join Asia’s largest integrated higher education company, where innovation meets scale! As part of the Offline team, you’ll work alongside some of the sharpest minds in the industry, gain exposure across verticals, and play a key role in shaping how millions discover and engage with upskilling.

• A high-impact role in a growing company, driving growth for one of the largest business units.

• An opportunity to shape the future of education by leading regional-level market expansion and outreach.

• A collaborative and innovative culture that values experimentation, ownership, and continuous learning.

• Accelerated career growth in a performance-driven environment with exposure to cross-functional leadership and strategic decision-making.

Interested candidates can Apply on jinal.waghela@upgrad.com