Chief Risk Officer

Role Summary

Key Responsibilities

• Establish and lead a comprehensive Enterprise Risk Management (ERM) framework in alignment with organization vision and business objectives.
• Develop risk policies, standard operating procedures, risk appetite statements, and risk assessment methodologies.
• Monitor emerging risks including operational, clinical, financial, regulatory, technology (cybersecurity), environmental, and reputational risks.
  

• Collaborate with the Chief Medical Officer and Clinical Governance teams to monitor and mitigate clinical and patient safety risks.
• Drive initiatives on infection control, patient safety protocols, clinical audits, and adverse event management.
  

• Ensure full compliance with all applicable healthcare regulations, JCI/NABH standards, data privacy laws, and industry best practices.
• Oversee risk assessments for compliance, litigation, licensing, and accreditation.
  

• Assess risks related to financial exposures, insurance programs, contractual obligations, and supply chain dependencies.
• Lead operational risk reviews including hospital safety, infrastructure risks, supply chain, and IT system vulnerabilities.
  

• Develop and implement robust business continuity plans (BCP) and crisis response frameworks.
• Lead response strategies for pandemics, public health emergencies, and operational disruptions.
  

• Build a risk-aware culture through leadership engagement, staff training, and awareness programs.
• Provide regular reports to the Board Risk Committee, CEO, and Senior Leadership on risk exposures, mitigation strategies, and key risk indicators (KRIs).
  

Key Competencies & Attributes

• Strategic thinker with the ability to balance risk mitigation with business needs.
• Strong clinical understanding combined with risk and regulatory knowledge.
• Proven leadership and influencing skills across multidisciplinary teams.
• Strong communication, analytical, and problem-solving capabilities.
  

Qualifications & Experience

• Graduate/Postgraduate in Risk Management, Healthcare Administration, Finance, or Clinical Sciences.
• Certifications in Risk Management (e.g., Certified Healthcare Risk Manager - CHRM) preferred.
• 8+ years of experience with at least 5 years in a leadership role in risk management within healthcare, hospitals, or regulated industries.