Chief Risk Officer

Role Summary

comprehensive risk governance framework

patient safety, regulatory compliance, financial prudence, operational efficiency, and business continuity

culture of risk awareness and accountability

Key Responsibilities

Enterprise Risk Management & Governance

• Establish and lead a comprehensive Enterprise Risk Management (ERM) framework in alignment with organization vision and business objectives.
• Develop risk policies, standard operating procedures, risk appetite statements, and risk assessment methodologies.
• Monitor emerging risks including operational, clinical, financial, regulatory, technology (cybersecurity), environmental, and reputational risks.
  

Patient Safety & Clinical Risk Oversight

• Collaborate with the Chief Medical Officer and Clinical Governance teams to monitor and mitigate clinical and patient safety risks.
• Drive initiatives on infection control, patient safety protocols, clinical audits, and adverse event management.
  

Regulatory Compliance & Legal Risk

• Ensure full compliance with all applicable healthcare regulations, JCI/NABH standards, data privacy laws, and industry best practices.
• Oversee risk assessments for compliance, litigation, licensing, and accreditation.
  

Financial, Operational & Strategic Risk Management

• Assess risks related to financial exposures, insurance programs, contractual obligations, and supply chain dependencies.
• Lead operational risk reviews including hospital safety, infrastructure risks, supply chain, and IT system vulnerabilities.
  

Crisis Management & Business Continuity

• Develop and implement robust business continuity plans (BCP) and crisis response frameworks.
• Lead response strategies for pandemics, public health emergencies, and operational disruptions.
  

Leadership, Culture & Reporting

• Build a risk-aware culture through leadership engagement, staff training, and awareness programs.
• Provide regular reports to the Board Risk Committee, CEO, and Senior Leadership on risk exposures, mitigation strategies, and key risk indicators (KRIs).
  

Key Competencies & Attributes

• Strategic thinker with the ability to balance risk mitigation with business needs.
• Strong clinical understanding combined with risk and regulatory knowledge.
• Proven leadership and influencing skills across multidisciplinary teams.
• Strong communication, analytical, and problem-solving capabilities.
  

Qualifications & Experience

• Graduate/Postgraduate in Risk Management, Healthcare Administration, Finance, or Clinical Sciences.
• Certifications in Risk Management (e.g., Certified Healthcare Risk Manager - CHRM) preferred.
• 15+ years of experience with at least 5 years in a leadership role in risk management within healthcare, hospitals, or regulated industries.