Chief of Staff

Job Description

🚀 Job Opening: Chief of Staff / Operations Coordinator – Full-Time 📍 Location: Bangalore (Koramangala preferred) 💼 Experience: 3–6 years 💰 Salary: ₹6 – ₹12 LPA (based on experience) 🕒 Work Mode: On-site preferred 🏢 About Us BhashSMS is one of India’s leading communication platforms, helping over 2 lakh SMEs with Bulk SMS, WhatsApp Business API, and RCS messaging solutions. As we scale aggressively, we’re building a lean but high-performing team that values execution, speed, and ownership. 🎯 About the Role We’re looking for a Chief of Staff / Operations Coordinator to act as the execution engine for our CEO. You’ll work closely with all department heads, streamline reporting, track key metrics, manage consultants, and help build operational systems that keep the business moving. This is not a passive role. You'll have high visibility and direct influence across the company. 📌 Key Responsibilities Collect daily reports from department heads (Sales, Support, SEO, HR, Finance) Maintain trackers, follow-ups, and cross-departmental action items Ensure alignment and accountability across all teams Own the CEO’s calendar, assist with follow-ups, meetings, and hiring coordination Communicate with external consultants (sales, marketing, legal) on behalf of the CEO Support legal logistics – hearing dates, advocate coordination, documentation Help drive internal process improvements and implement SOPs Coordinate special projects (e.g., dashboards, automation, recruitment) 🧠 Required Skills Excellent organizational and communication skills Proficiency in Google Sheets, Docs, Notion, or other task/project tools Strong sense of ownership and high responsiveness Ability to handle ambiguity and multitask under pressure Comfortable communicating with senior stakeholders and external consultants Bonus: Experience in a startup or tech-led company 🎁 What We Offer Direct mentorship from the founder/CEO Exposure to all functions of a high-growth SaaS company Opportunity to build real operational muscle and leadership skills A role that grows with the business — potentially into VP-Operations Show more Show less