Chief Human Resources Officer (CHRO)

Job Title: Chief Human Resources Officer (CHRO)

Location: Delhi
Department: Human Resources
Industry: Insurance / Insurance Broking
Employment Type: Full-Time, On-Site
Experience Required: 12 – 18 Years
Reporting To: CEO / Managing Director

Job Summary

We are seeking a strategic and experienced Chief Human Resources Officer (CHRO) to lead the organization’s HR function. The CHRO will play a key role in shaping and driving the human capital agenda aligned with business objectives. The ideal candidate should bring strong HR leadership experience within the insurance sector, with a focus on organizational development, talent strategy, employee engagement, and regulatory compliance.

Key Responsibilities

1. Strategic HR Leadership

• Develop and execute HR strategies aligned with business goals.
• Advise the leadership team on organizational design, workforce planning, and people strategy.
• Foster a performance-driven and values-based organizational culture.

2. Talent Acquisition & Workforce Planning

• Lead end-to-end recruitment across all business units and support functions.
• Build and maintain a strong talent pipeline for key leadership and operational roles.
• Oversee effective onboarding and manpower planning.

3. Performance Management & Learning

• Drive KRA-based performance management systems across levels.
• Design and implement leadership development and capability-building programs.
• Cultivate a learning-oriented work environment.

4. Employee Engagement & Culture

• Lead employee engagement and retention initiatives.
• Oversee implementation of HR surveys, action planning, and cultural integration.
• Promote diversity, equity, and inclusion within the workplace.

5. Compensation, Benefits & Rewards

• Design competitive compensation structures and incentive frameworks.
• Benchmark salary and benefit practices in line with industry standards.

6. HR Operations, Systems & Compliance

• Ensure seamless HR operations including payroll, attendance, and employee lifecycle management.
• Ensure 100% compliance with labor laws, regulatory requirements, and internal policies.

7. HR Analytics & Governance

• Utilize data analytics to drive HR decisions and improvements.
• Generate periodic HR dashboards, reports, and board-level presentations.
• Monitor key HR metrics and compliance indicators.

Required Qualifications

• MBA / PGDM in Human Resources or a related field from a reputed institution.
• Certifications in labor law, OD, or HR analytics (preferred).

Experience

• 12–18 years of experience in Human Resources with at least 4–5 years in a leadership role.
• Prior experience in insurance, insurance broking is preferred.
• Proven experience in managing HR across multi-location teams and diverse functions.

Key Competencies & Skills

• Strategic HR leadership and execution
• Expertise in organizational design and talent management
• Strong knowledge of labor laws, compliance, and HR governance
• Exceptional interpersonal and stakeholder management skills
• Analytical mind-set and experience in HR data reporting
• Excellent communication and decision-making skills
• High integrity and ethical conduct

Preferred Background

• Experience in managing HR for sales-heavy or regulated sectors such as insurance or BFSI.
• Exposure to scaling HR operations, policy design, and large-scale people initiatives.
• Comfortable working in dynamic, process-driven environments.

Job Type: Full-time

Pay: ₹70,000.00 - ₹100,000.00 per month

Work Location: In person