Retention Manager- Insurance Background

Primary Responsibilities: - Manage the Employee Benefits portfolio for clients - Implement delivery strategy for customer satisfaction - Build and maintain relationships with corporate customers - Identify client needs and make necessary adjustments - Engage with customers through various mediums - Update customers on products and services - Upsell and cross-sell to expand customer base Additional Responsibilities: - Conduct research and development for insurance marketing - Stay informed on latest products and services Essential Skills: - Proficiency in Excel, Word & PowerPoint - Excellent communication skills - Technical knowledge about Employee Health Insurance/General Insurance - Ability to determine clients' needs efficiently Job Types: Full-time, Permanent Pay: ₹300,000.00 - ₹960,000.00 per year Benefits: Cell phone reimbursement Schedule: Day shift Work Location: In person