Catalog Manager

Job Description

A Catalogue Manager is responsible for overseeing the development, organization, and maintenance of a company's product catalogue. This role ensures that product information is accurate, up-to-date, and effectively presented to customers.

Job Title: Catalogue Manager/ Assistant Manager

Job Summary:

The Catalogue Manager is responsible for managing and optimizing the company’s product catalogue. This includes maintaining accurate product information, coordinating with various departments to ensure consistency, and leveraging data to enhance catalogue performance. The ideal candidate will possess strong organizational skills, attention to detail, and the ability to work cross-functionally.

Key Responsibilities:

1. Catalogue Management:

Develop, update, and manage the product catalogue to ensure all items are accurately represented.

Maintain product descriptions, specifications, pricing, and images in the catalogue.

2. Data Management:

Oversee the collection, entry, and validation of product data from various sources.

Analyze catalogue performance metrics and implement improvements based on data insights.

Monitor and address data discrepancies and resolve issues promptly.

3. Cross-Functional Coordination:

Collaborate with sourcing and merchandising teams to gather and update product information.

Work with IT and e-commerce teams to ensure seamless integration of catalogue data with online platforms.

4. Content Creation and Optimization:

Ensure product descriptions and marketing content are compelling and aligned with the company’s branding.

Implement SEO best practices to enhance online visibility and searchability of catalogue items.

5. Quality Assurance:

Conduct regular audits of the catalogue to identify and correct errors or inconsistencies.

Implement quality control processes to maintain high standards of accuracy and completeness.

Gather and incorporate feedback from users and stakeholders to improve catalogue usability.

6. Reporting and Analysis:

Generate reports on catalogue performance, including productivity, sales trends, customer preferences, and inventory levels.

Provide insights and recommendations for catalogue improvements based on analysis.

Monitor competitor catalogues and industry trends to ensure the company’s catalogue remains competitive.

7. Customer Experience:

Ensure the catalogue enhances the customer experience by providing accurate and detailed product information.

Address customer inquiries and feedback related to catalogue content.

8. Team Building & Monitoring Productivity - Assist in building a cohesive team by providing support and fostering a collaborative work environment.Monitor team productivity, identify areas for improvement, and implement strategies to enhance performance.

9. System Modifications & Enhancements - Collaborate with Product, Tech, and other departments to make necessary modifications and enhancements to catalog management systems.

10. False Inventory Control - Manage and rectify issues related to false inventory and analyse the reports to clean the high ageing inventory.

11. Structure & Strategy Planning of Categories - Develop and implement strategies for organizing and structuring product categories to optimize catalog navigation and user experience.

Qualifications:

• Education: Any Graduate / Post Graduate
• Experience: Proven experience in catalogue management, product information management, or a similar role.

Skills:

• MS Excel: Proficiency in Excel for data analysis, reporting, and inventory management. Ability to analyze data and generate actionable insights.
• Inventory Management: Experience in managing and controlling inventory to ensure accuracy and availability.
• SEO Knowledge: Understanding of SEO best practices to optimize product listings and improve search visibility.
• Product Knowledge: Deep understanding of the products in the catalog to ensure accurate representation and effective merchandising.
• Customer Focus: Strong focus on enhancing the customer experience and addressing customer needs.
• Project Management: Ability to manage projects from inception to completion, ensuring timely delivery and quality outcomes.
• People Management: Experience in leading and managing teams to achieve productivity and performance goals. Strong leadership skills – should have preferably lead a team of atleast 5-6 team members
• Strong organizational and project management skills.
• Excellent attention to detail and accuracy.
• Proficiency in catalogue management software and tools.
• Strong communication and interpersonal skills.
• Good Communication Skills: Excellent verbal and written communication skills to interact with team members, stakeholders, and vendors.
• Problem Solving: Strong problem-solving skills to address and resolve issues effectively