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4.0 - 11.0 years

25 - 30 Lacs

Bengaluru

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Position Summary: The Reliability Engineering Automation team prides itself in keeping Visa systems up and secure, catering to the 24*7 needs of the business. The GenAI Senior site reliability Engineer, a highly motivated senior individual contributor based in India - Bengaluru location, responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning. The role is a senior technologist who has the passion to solve problems developing systems and software that help increase site reliability and performance. Site reliability engineering ( SRE ) fuses the software engineering and operations disciplines in GenAI ecosystem. Responsibilities: - System Reliability: Ensure the uptime, reliability, and scalability of GenAI platforms and services. - Monitoring & Alerting: Design, implement, and improve monitoring, logging, and alerting for AI workloads and infrastructure. - Incident Response: Respond to, investigate, and resolve production incidents, ensuring minimal disruption to GenAI services. - Automation: Develop and maintain automation scripts for deployment, scaling, and recovery of GenAI systems. - Performance Optimization: Analyze system bottlenecks and optimize resource utilization for AI model training and inference. - Collaboration: Work closely with ML engineers, data scientists, DevOps, and platform teams to support end-to-end GenAI pipelines. - Security & Compliance: Implement robust security practices and ensure compliance with relevant data and AI regulations. - Documentation: Maintain clear documentation for processes, runbooks, and system architecture. Required Skills: - Kubernetes & Containers: Proficiency in Kubernetes, Docker, and related tools for orchestration of AI workloads. - Infrastructure as Code: Skills in Terraform, Ansible, or similar. - Monitoring & Logging: Familiarity with Prometheus, Grafana, ELK stack, or similar tools. - Scripting & Programming: Ability to write scripts (Python, Bash, Go, etc.) for automation and tooling. - CI/CD Pipelines: Knowledge of CI/CD workflows, especially for ML/AI projects. - AI/ML Workloads: Understanding of ML model lifecycle, distributed training, and inference serving (e.g., using Ray, Kubeflow, MLFlow). - Troubleshooting: Strong analytical and troubleshooting skills, especially in complex, distributed environments. This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager. Bachelor s or master s in computer science, Engineering, or a related field. - Professional Experience: 4+ years as an SRE, DevOps Engineer, or similar, preferably supporting AI/ML or large-scale data platforms. - AI/ML Infrastructure: Han

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16.0 - 26.0 years

27 - 40 Lacs

Pune

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Job Roles & Responsibilities: Drive and lead all the RCM and collection operations functions effectively with process improvements of existing processes Performing operational due diligence for new prospective clients Develop the Operations strategy for the organisation, keeping in mind the business requirements Manage onshore centers for Patient collections and Insurance billing Coordinate with the other department for smooth functioning of the process Should have experience in project transition Should have handle entire functions of Healthcare RCM Process, AR & Denial Management (voice & Non voice) Exposure on Client Relationship Management. Should have experience in expanding operations and work on prospect clients, RFPs, SOPs and DOUs etc. Analysis of trends affecting coding, charges, accounts receivable, and collection, and assign manageable tasks to billing team Knowledge of company policies and procedures to be able to provide the right answers to inquiries from all customers (both internal and external) Strong interpersonal skills to be able to effectively relate with the public, patients, organizations, and other employees Staff development including training, coaching and competence assessment Motivate and lead high performance management team. Shift Timings: 5:30 PM - 2: 30 AM 5 Days Working On-site - Kharadi, Pune

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2.0 - 6.0 years

9 - 13 Lacs

Noida

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APGM Key Responsibilities: 1. Team Management: Lead, manage, and mentor a team of NOC engineers and technicians. Schedule and assign tasks to ensure 24/7 network coverage. Conduct regular performance evaluations, providing feedback and coaching for continuous improvement. 2. Network Monitoring & Management: Oversee continuous monitoring of network performance, including servers, routers, and switches. Ensure timely identification, logging, and resolution of network incidents. Implement and maintain network monitoring tools and systems for proactive management. 3. Incident Management: Act as the escalation point for critical network incidents and outages. Coordinate with IT teams and vendors to resolve complex network issues effectively. Ensure comprehensive incident documentation and conduct root cause analyses. 4. Performance Optimization: Analyze network performance data to identify trends and areas for improvement. Implement strategies to optimize network performance, reduce downtime, and enhance reliability. Conduct network capacity planning to support future growth and scalability. 5. Policy & Procedure Development: Develop and enforce NOC policies, procedures, and best practices. Ensure compliance with organizational standards, industry regulations, and security protocols. Maintain accurate documentation of network configurations and operational procedures. 6. Reporting & Communication: Prepare and present reports on network performance, incidents, and resolutions to senior management. Communicate network status updates, issues, and resolutions to stakeholders. Foster effective communication channels within the NOC, management, and clients. Technical Skills: In-depth knowledge of network protocols, routing, switching, and network security. Proficiency with network monitoring tools such as SolarWinds, PRTG, or Nagios. Experience with cloud-based networks and services is a plus. Strong understanding of the ITIL framework and best practices.

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2.0 - 6.0 years

9 - 13 Lacs

Tambaram

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APGM Key Responsibilities: 1. Team Management: Lead, manage, and mentor a team of NOC engineers and technicians. Schedule and assign tasks to ensure 24/7 network coverage. Conduct regular performance evaluations, providing feedback and coaching for continuous improvement. 2. Network Monitoring & Management: Oversee continuous monitoring of network performance, including servers, routers, and switches. Ensure timely identification, logging, and resolution of network incidents. Implement and maintain network monitoring tools and systems for proactive management. 3. Incident Management: Act as the escalation point for critical network incidents and outages. Coordinate with IT teams and vendors to resolve complex network issues effectively. Ensure comprehensive incident documentation and conduct root cause analyses. 4. Performance Optimization: Analyze network performance data to identify trends and areas for improvement. Implement strategies to optimize network performance, reduce downtime, and enhance reliability. Conduct network capacity planning to support future growth and scalability. 5. Policy & Procedure Development: Develop and enforce NOC policies, procedures, and best practices. Ensure compliance with organizational standards, industry regulations, and security protocols. Maintain accurate documentation of network configurations and operational procedures. 6. Reporting & Communication: Prepare and present reports on network performance, incidents, and resolutions to senior management. Communicate network status updates, issues, and resolutions to stakeholders. Foster effective communication channels within the NOC, management, and clients. Technical Skills: In-depth knowledge of network protocols, routing, switching, and network security. Proficiency with network monitoring tools such as SolarWinds, PRTG, or Nagios. Experience with cloud-based networks and services is a plus. Strong understanding of the ITIL framework and best practices.

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2.0 - 6.0 years

9 - 13 Lacs

Chand

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APGM Key Responsibilities: 1. Team Management: Lead, manage, and mentor a team of NOC engineers and technicians. Schedule and assign tasks to ensure 24/7 network coverage. Conduct regular performance evaluations, providing feedback and coaching for continuous improvement. 2. Network Monitoring & Management: Oversee continuous monitoring of network performance, including servers, routers, and switches. Ensure timely identification, logging, and resolution of network incidents. Implement and maintain network monitoring tools and systems for proactive management. 3. Incident Management: Act as the escalation point for critical network incidents and outages. Coordinate with IT teams and vendors to resolve complex network issues effectively. Ensure comprehensive incident documentation and conduct root cause analyses. 4. Performance Optimization: Analyze network performance data to identify trends and areas for improvement. Implement strategies to optimize network performance, reduce downtime, and enhance reliability. Conduct network capacity planning to support future growth and scalability. 5. Policy & Procedure Development: Develop and enforce NOC policies, procedures, and best practices. Ensure compliance with organizational standards, industry regulations, and security protocols. Maintain accurate documentation of network configurations and operational procedures. 6. Reporting & Communication: Prepare and present reports on network performance, incidents, and resolutions to senior management. Communicate network status updates, issues, and resolutions to stakeholders. Foster effective communication channels within the NOC, management, and clients. Technical Skills: In-depth knowledge of network protocols, routing, switching, and network security. Proficiency with network monitoring tools such as SolarWinds, PRTG, or Nagios. Experience with cloud-based networks and services is a plus. Strong understanding of the ITIL framework and best practices.

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2.0 - 6.0 years

9 - 13 Lacs

Ahmedabad

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APGM Key Responsibilities: 1. Team Management: Lead, manage, and mentor a team of NOC engineers and technicians. Schedule and assign tasks to ensure 24/7 network coverage. Conduct regular performance evaluations, providing feedback and coaching for continuous improvement. 2. Network Monitoring & Management: Oversee continuous monitoring of network performance, including servers, routers, and switches. Ensure timely identification, logging, and resolution of network incidents. Implement and maintain network monitoring tools and systems for proactive management. 3. Incident Management: Act as the escalation point for critical network incidents and outages. Coordinate with IT teams and vendors to resolve complex network issues effectively. Ensure comprehensive incident documentation and conduct root cause analyses. 4. Performance Optimization: Analyze network performance data to identify trends and areas for improvement. Implement strategies to optimize network performance, reduce downtime, and enhance reliability. Conduct network capacity planning to support future growth and scalability. 5. Policy & Procedure Development: Develop and enforce NOC policies, procedures, and best practices. Ensure compliance with organizational standards, industry regulations, and security protocols. Maintain accurate documentation of network configurations and operational procedures. 6. Reporting & Communication: Prepare and present reports on network performance, incidents, and resolutions to senior management. Communicate network status updates, issues, and resolutions to stakeholders. Foster effective communication channels within the NOC, management, and clients. Technical Skills: In-depth knowledge of network protocols, routing, switching, and network security. Proficiency with network monitoring tools such as SolarWinds, PRTG, or Nagios. Experience with cloud-based networks and services is a plus. Strong understanding of the ITIL framework and best practices.

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2.0 - 6.0 years

9 - 13 Lacs

Panchkula

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APGM Key Responsibilities: 1. Team Management: Lead, manage, and mentor a team of NOC engineers and technicians. Schedule and assign tasks to ensure 24/7 network coverage. Conduct regular performance evaluations, providing feedback and coaching for continuous improvement. 2. Network Monitoring & Management: Oversee continuous monitoring of network performance, including servers, routers, and switches. Ensure timely identification, logging, and resolution of network incidents. Implement and maintain network monitoring tools and systems for proactive management. 3. Incident Management: Act as the escalation point for critical network incidents and outages. Coordinate with IT teams and vendors to resolve complex network issues effectively. Ensure comprehensive incident documentation and conduct root cause analyses. 4. Performance Optimization: Analyze network performance data to identify trends and areas for improvement. Implement strategies to optimize network performance, reduce downtime, and enhance reliability. Conduct network capacity planning to support future growth and scalability. 5. Policy & Procedure Development: Develop and enforce NOC policies, procedures, and best practices. Ensure compliance with organizational standards, industry regulations, and security protocols. Maintain accurate documentation of network configurations and operational procedures. 6. Reporting & Communication: Prepare and present reports on network performance, incidents, and resolutions to senior management. Communicate network status updates, issues, and resolutions to stakeholders. Foster effective communication channels within the NOC, management, and clients. Technical Skills: In-depth knowledge of network protocols, routing, switching, and network security. Proficiency with network monitoring tools such as SolarWinds, PRTG, or Nagios. Experience with cloud-based networks and services is a plus. Strong understanding of the ITIL framework and best practices.

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2.0 - 6.0 years

9 - 13 Lacs

Kothamangalam

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APGM Key Responsibilities: 1. Team Management: Lead, manage, and mentor a team of NOC engineers and technicians. Schedule and assign tasks to ensure 24/7 network coverage. Conduct regular performance evaluations, providing feedback and coaching for continuous improvement. 2. Network Monitoring & Management: Oversee continuous monitoring of network performance, including servers, routers, and switches. Ensure timely identification, logging, and resolution of network incidents. Implement and maintain network monitoring tools and systems for proactive management. 3. Incident Management: Act as the escalation point for critical network incidents and outages. Coordinate with IT teams and vendors to resolve complex network issues effectively. Ensure comprehensive incident documentation and conduct root cause analyses. 4. Performance Optimization: Analyze network performance data to identify trends and areas for improvement. Implement strategies to optimize network performance, reduce downtime, and enhance reliability. Conduct network capacity planning to support future growth and scalability. 5. Policy & Procedure Development: Develop and enforce NOC policies, procedures, and best practices. Ensure compliance with organizational standards, industry regulations, and security protocols. Maintain accurate documentation of network configurations and operational procedures. 6. Reporting & Communication: Prepare and present reports on network performance, incidents, and resolutions to senior management. Communicate network status updates, issues, and resolutions to stakeholders. Foster effective communication channels within the NOC, management, and clients. Technical Skills: In-depth knowledge of network protocols, routing, switching, and network security. Proficiency with network monitoring tools such as SolarWinds, PRTG, or Nagios. Experience with cloud-based networks and services is a plus. Strong understanding of the ITIL framework and best practices.

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2.0 - 6.0 years

9 - 13 Lacs

Palakkad

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APGM Key Responsibilities: 1. Team Management: Lead, manage, and mentor a team of NOC engineers and technicians. Schedule and assign tasks to ensure 24/7 network coverage. Conduct regular performance evaluations, providing feedback and coaching for continuous improvement. 2. Network Monitoring & Management: Oversee continuous monitoring of network performance, including servers, routers, and switches. Ensure timely identification, logging, and resolution of network incidents. Implement and maintain network monitoring tools and systems for proactive management. 3. Incident Management: Act as the escalation point for critical network incidents and outages. Coordinate with IT teams and vendors to resolve complex network issues effectively. Ensure comprehensive incident documentation and conduct root cause analyses. 4. Performance Optimization: Analyze network performance data to identify trends and areas for improvement. Implement strategies to optimize network performance, reduce downtime, and enhance reliability. Conduct network capacity planning to support future growth and scalability. 5. Policy & Procedure Development: Develop and enforce NOC policies, procedures, and best practices. Ensure compliance with organizational standards, industry regulations, and security protocols. Maintain accurate documentation of network configurations and operational procedures. 6. Reporting & Communication: Prepare and present reports on network performance, incidents, and resolutions to senior management. Communicate network status updates, issues, and resolutions to stakeholders. Foster effective communication channels within the NOC, management, and clients. Technical Skills: In-depth knowledge of network protocols, routing, switching, and network security. Proficiency with network monitoring tools such as SolarWinds, PRTG, or Nagios. Experience with cloud-based networks and services is a plus. Strong understanding of the ITIL framework and best practices.

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2.0 - 6.0 years

9 - 13 Lacs

Gurugram

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APGM Key Responsibilities: 1. Team Management: Lead, manage, and mentor a team of NOC engineers and technicians. Schedule and assign tasks to ensure 24/7 network coverage. Conduct regular performance evaluations, providing feedback and coaching for continuous improvement. 2. Network Monitoring & Management: Oversee continuous monitoring of network performance, including servers, routers, and switches. Ensure timely identification, logging, and resolution of network incidents. Implement and maintain network monitoring tools and systems for proactive management. 3. Incident Management: Act as the escalation point for critical network incidents and outages. Coordinate with IT teams and vendors to resolve complex network issues effectively. Ensure comprehensive incident documentation and conduct root cause analyses. 4. Performance Optimization: Analyze network performance data to identify trends and areas for improvement. Implement strategies to optimize network performance, reduce downtime, and enhance reliability. Conduct network capacity planning to support future growth and scalability. 5. Policy & Procedure Development: Develop and enforce NOC policies, procedures, and best practices. Ensure compliance with organizational standards, industry regulations, and security protocols. Maintain accurate documentation of network configurations and operational procedures. 6. Reporting & Communication: Prepare and present reports on network performance, incidents, and resolutions to senior management. Communicate network status updates, issues, and resolutions to stakeholders. Foster effective communication channels within the NOC, management, and clients. Technical Skills: In-depth knowledge of network protocols, routing, switching, and network security. Proficiency with network monitoring tools such as SolarWinds, PRTG, or Nagios. Experience with cloud-based networks and services is a plus. Strong understanding of the ITIL framework and best practices.

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2.0 - 6.0 years

9 - 13 Lacs

Gandhinagar

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APGM Key Responsibilities: 1. Team Management: Lead, manage, and mentor a team of NOC engineers and technicians. Schedule and assign tasks to ensure 24/7 network coverage. Conduct regular performance evaluations, providing feedback and coaching for continuous improvement. 2. Network Monitoring & Management: Oversee continuous monitoring of network performance, including servers, routers, and switches. Ensure timely identification, logging, and resolution of network incidents. Implement and maintain network monitoring tools and systems for proactive management. 3. Incident Management: Act as the escalation point for critical network incidents and outages. Coordinate with IT teams and vendors to resolve complex network issues effectively. Ensure comprehensive incident documentation and conduct root cause analyses. 4. Performance Optimization: Analyze network performance data to identify trends and areas for improvement. Implement strategies to optimize network performance, reduce downtime, and enhance reliability. Conduct network capacity planning to support future growth and scalability. 5. Policy & Procedure Development: Develop and enforce NOC policies, procedures, and best practices. Ensure compliance with organizational standards, industry regulations, and security protocols. Maintain accurate documentation of network configurations and operational procedures. 6. Reporting & Communication: Prepare and present reports on network performance, incidents, and resolutions to senior management. Communicate network status updates, issues, and resolutions to stakeholders. Foster effective communication channels within the NOC, management, and clients. Technical Skills: In-depth knowledge of network protocols, routing, switching, and network security. Proficiency with network monitoring tools such as SolarWinds, PRTG, or Nagios. Experience with cloud-based networks and services is a plus. Strong understanding of the ITIL framework and best practices.

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1.0 - 4.0 years

3 - 6 Lacs

Surat

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SANGINI GROUP is looking for PLANNING EXECUTIVE to join our dynamic team and embark on a rewarding career journey Production Planning: Develop and execute production plans based on demand forecasts, inventory levels, and capacity constraints. Ensure production schedules are aligned with customer orders and delivery deadlines. Resource Management: Allocate resources, including manpower, equipment, and materials, to meet production requirements. Coordinate with procurement and supply chain teams to ensure the availability of necessary materials and components. Optimization: Continuously monitor and analyze production processes for efficiency and cost-effectiveness. Identify and implement process improvements to enhance productivity and reduce waste. Quality Assurance: Collaborate with quality control teams to maintain high product quality standards. Ensure that production processes adhere to quality and safety regulations. Communication and Coordination: Facilitate communication between production, sales, and other relevant departments. Provide regular updates on production progress and potential delays. Inventory Management: Monitor and manage inventory levels to minimize excess or obsolete stock. Implement inventory control measures to optimize working capital. Reporting and Analysis: Generate reports on production performance, including key performance indicators (KPIs) and production costs. Analyze data to identify trends and areas for improvement. Capacity Planning: Assess production capacity and make recommendations for capacity expansion or adjustments as needed. Skills Required - Interior Drawing Expertise, Knowledge of Architectural & Structural Coordination, AutoCAD Proficiency, Area / Quantity Calculations, Vastu Compliance, Understanding of MEP basics Qualification : Degree in Civi

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15.0 - 20.0 years

11 - 15 Lacs

Mumbai

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We are seeking a highly skilled and experienced Technical Project Manager with a strong background in JAVA development to lead our Hobart Chennai project. The ideal candidate will have a deep understanding of software development methodologies, project management best practices, and JAVA technologies. The Technical Project Manager will be responsible for managing the entire SDLC development lifecycle, from requirements gathering to deployment, and will work closely with cross-functional teams to ensure successful project delivery. Run technical projects in the vertical which will include providing direction, project planning and tracking, reporting. Unblock technical challenges. Bring oversight and ownership. Work in globally distributed setup as a first among equals in the technology space. Responsibilities Direct Responsibilities Lead software development projects from inception to deployment, ensuring that projects are completed on time, within budget, and to the required quality standards. Owner of technical projects including planning, tracking and implementation. Work closely with cross-functional teams, including developers, QA engineers, business analysts, and stakeholders, to ensure that project requirements are clearly defined and understood. Develop and maintain project plans, schedules, and budgets, and track progress against these plans. Identify and manage project risks and issues, and develop contingency plans as needed. Ensure that project deliverables meet the required quality standards, and that all project documentation is complete and up-to-date. Communicate project status, risks, and issues to stakeholders and senior management, and provide regular project status reports. Mentor and coach team members and provide guidance and support as needed. Capacity planning, Leave planning, Recruitment, Successor planning. Leading scrum team. Performance assessment of team members Stay up-to-date with the latest JAVA technologies and development methodologies, and apply this knowledge to improve project delivery. Propose / Review/ Challenge Application Architecture and Design. Lead automation and guide teams to align with shift left and shift right strategy by encouraging a mindset for automation first and reduce recursive manual efforts Hands on and lead by example. Resolve performance bottlenecks. Keep up to date with latest technologies, trends and provide inputs, expertise and recommendations. Contributing Responsibilities Contribute towards innovation; suggest new practices for efficiency improvement. Upskilling of members in the vertical. Technical & Behavioral Competencies Strong communication skills both written and verbal. Strong leadership skills and ability to self-manage. Ability to prioritize and meet strict deadlines. Ability to communicate his/her ideas to the team and management. Inspire commitment of team members to deliver. Resourceful to quickly understand complexities involved and provide the way forward. Take ownership of the complex and challenging topics and find solutions. Strong knowledge about design patterns and development principles. Strong hands-on experience Core Java, J2EE, Spring framework, Spring Boot, Angular, PL\SQL or Oracle Strong hands-on knowledge on backend technologies Experience on Kubernetes, Microservices, Distributed Databases Practical experience on scalability, reliability, and stability of the application Architecturally enhancing / Re-designing applications which are already live. Experience of working with build tools like Maven & DevOps tools like Bitbucket, Git, Jenkins, SonarQube. Strong experience of Agile, Scrum, DevOps. Development experience of MVC Architecture based web applications, including creation of Web Services (RESTful APIs/ SOAP Services). Ability & willingness to learn & work on diverse technologies (languages, frameworks, and tools). Self-motivated, good interpersonal skills and inclination to constantly upgrade on new technologies and frameworks. Nice to have Skills: Worked in the area of Product Development and complex technical projects. Knowledge/experience on Dynatrace. Knowledge/experience on No SQL databases (MongoDB, Cassandra), Kafka. Some exposure to Caching technologies like Redis or Apache Ignite. Exposure to Client Management or financial domain. Industry related certifications e.g. TOGAF Specific Qualifications (if required) Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to synthetize / simplify Personal Impact / Ability to influence Attention to detail / rigor Ability to deliver / Results driven Transversal Skills: Analytical Ability Ability to manage / facilitate a meeting, seminar, committee, training Ability to inspire others & generate people's commitment Ability to develop and leverage networks Ability to anticipate business / strategic evolution Education Level: Bachelor Degree or equivalent Experience Level At least 15 years

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5.0 - 10.0 years

3 - 7 Lacs

Bengaluru

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Back office systems L2 team member will ensure infrastructure availability and service by monitoring it, fixing incident, fulfilling requests, maintaining it up to date in a feature or security point of view. Responsibilities Direct Responsibilities - Infrastructure management - Manage patching activities to maintain the perimeter up to date (OS, firmware, security) - Provide reporting and feedback on the activities - Work within the ITIL framework - Raise & support changes during CAB - Automate all recuring tasks in a sustainable way (using corporate tools) - Communication with requester (incident or request) Contributing Responsibilities - Check on regular basis for security vulnerabilities and appropriate fix - Report any blocking or delaying point jeopardizing SLA - Work directly with other L2 teams if needed - Building shared documentation (sharepoint) for all new/undocumented topics - Participation in incident meeting to ensure regular feedback/follow up - OnCall activities - Out of business hours panned operation Technical & Behavioral Competencies Mandatory: VMWare Vcenter & ESXI 7 & 8, VMware SRM Nice to have: Linux admin skills, ansible & scripting skills, VMWare SRA Specific Qualifications (if required) Skills Referential Behavioural Skills : (Please select up to 4 skills) Attention to detail / rigor Adaptability Creativity & Innovation / Problem solving Ability to deliver / Results driven Transversal Skills: Analytical Ability Ability to develop and adapt a process Ability to anticipate business / strategic evolution Ability to understand, explain and support change Ability to develop others & improve their skills Education Level: Bachelor Degree or equivalent Experience Level At least 5 years

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2.0 - 5.0 years

5 - 9 Lacs

Bengaluru

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Material planning & procurement of Direct materials ( Local & Imports) using SAP system Ensure OTD for child parts against production plan and execute capacity planning & forecasting. Manage bottlenecks and supply chain crisis Inventory Management - Calculate & maintain ideal inventory as per production plan forecast (coverage days, ageing, blocked stock) and logistic costs (freight cost reduction). Adapt to planning standards. Contribute to standardization of planning processes in line with global planning standards. Develop/Use digital reports, planning tools and bots to reduce repetitive planning tasks and increase planning efficiency. Monitor supplier delivery performance and asses the risk. Inform leadership team (as per escalation matrix) to seek appropriate management interventions / decisions. Obtain collaboration with plant functions, value stream owner and purchasing. Conduct active collaboration and relationship with supplier Asses risks, define a mitigation plan and inform leadership team and other stakeholders. Drive & implement projects like - Consumption based planning & inwarding of material ( Pull) and convert contract based manufacturing to supplier owned material prodcution & delivery. Adhere to compliance standards and rules/regulations.

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2.0 - 4.0 years

10 - 11 Lacs

Hyderabad

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Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Database Administrator. In this role, you will: In depth experience on Enterprise Storage Management Design, plan, document, and support the configuration of logical and physical NAS (NetApp) layouts. Provide direction for the installation and configuration of all NetApp software packages as needed to support business requirements. Create and manage scripts to automate the administrative tasks and provide system level reports Perform analysis and develop solutions based on established service agreements for capacity planning and performance tuning. Participate in the development of NAS (NetApp) level solution standards. Ensure in solutions and deployments of the security of NAS infrastructure and compliance with all applicable security standards Recommend and oversee projects that expand, change, or improve the systems and related infrastructure. Resolve complex NAS issues independently; coordinate and communicate changes and issues with the client and team members and determine root cause Should have in-depth knowledge of OnCommand tools (CI, WFA, Active IQ ) Requirements To be successful in this role, you should meet the following requirements: Aid in reviewing performance and capacity requests as well as design solution resolution. Collaborate with the management to ensure an understanding of business cases and to ensure that the appropriate solution is selected that meets the business need. Understand advances and changes in the technology industry and work directly with the vendors to assess new technologies. Contribute as necessary in a hands-on manner with the implementation of solutions in support of all projects. Work with other infrastructure teams for new systems designed and engineered. Provide system support and troubleshooting expertise as needed for designed solutions. Perform other duties and special projects as required. Leverage experience to provide input to improvements (People, Process, Tools, and Technology) in the environment, and recommend innovative and automated approaches for system administration tasks Should have experience of working closely with Incident Management, Change Management teams and provide in-depth root cause analysis as necessary within specialist realms. Should be open for 247 and weekend on-call support Well versed with Agile Methodology

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3.0 - 5.0 years

3 - 7 Lacs

Bengaluru

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About The Role Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.strategic alignment of people and resources to business objectives in ways that optimize and automate scheduling and performance management based on agent availability, forecast call volume, and revenue targets.The Workforce Management team focuses on maximizing performance levels and competency for an organization. This includes activities needed to maintain a productive workforce, such as field service management, human resource management, performance and training management, data collection, recruiting, budgeting, forecasting, scheduling, and analytics. This team owns the client relationship and partner on Capacity Planning/Schedule Adherence, help gather insights and provide feedback on the gaps/opportunities in performance capacity. The team helps identify, evaluate and drive continuous improvement in Service Delivery Performance. This team is also responsible for innovation in the workforce management space providing insights to Accenture and Client leadership on improving efficiencies. They also ensure adherence to revenue and cost targets, own efficiency improvement goals. This team also partners wit regional leads and ensure we are compliant on all internal and client audits. What are we looking for Workforce ManagementPlanning and SchedulingRosteringMicrosoft ExcelScheduling Tool - IEX, Verint or AspecStakeholder managementAbility to perform well in the team Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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12.0 - 17.0 years

25 - 30 Lacs

Bengaluru

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Join Us as a Reference Data Project Management Vice President! Elevate your career by supporting Client Account Services across Custody and Fund Accounting. As a pivotal leader, youll spearhead a dynamic team, driving excellence in authentication, initiation, and reference data setups across our Custody and Accounting platforms. Job Summary As a Reference Data Project Management Vice President within Client Account Services, you will lead a team in supporting activities across Custody and Fund Accounting. You will promote functions such as authentication, initiation, and reference data setups across our Custody and Accounting platforms. You will also contribute to a wider team, provide regular progress updates, maintain an understanding of client documents, approach your work with a control mindset, and demonstrate an understanding and application of policies and procedures. Job Responsibilities Be self-driven in understanding client static attributes and liaise with system owners to assess and improve data quality. Provide leadership and coaching to staff, including AVP, Managers, Supervisors, and their direct reports. Manage recruitment, staff assessment, and capacity planning to ensure optimal team performance. Create an empowering environment through delegation, training, and motivation. Oversee team operations, providing guidance to achieve department goals and client deliverables. Identify and present opportunities for process enhancements to senior management. Review performance reports and dashboards to ensure targets are consistently met. Anticipate issues and exercise sound judgment to make necessary adjustments. Evaluate risk areas within teams and implement processes to mitigate concerns. Participate in creating a forum for sharing best practices and improving standards. Partner with the Data Quality Program Manager to establish terms, identify critical data elements, and define data quality rules and KPIs. Required qualifications, skills and capabilities Experience of 12+ years, with a team managing experience of minimum 5 years. Good understanding of the Securities Services business, with a Degree holder in Business / Accounting / Finance / Economics or any related course. Experience working across multiple business areas and/or functions to deliver results , Detailed understanding of the trade lifecycle, from execution through settlement and asset servicing. Excellent interpersonal, communication, influencing and negotiation skills with the ability to develop and maintain collaborative senior relationships both internally and with external clients. Advanced messaging skills in Word / PowerPoint and all written documents to be able to articulate a vision in as few words as possible. Ability to drive change autonomously and multitask in a fast-paced environment. Preferred qualifications, skills and capabilities Expert analytical, problem solving, critical thinking and decision-making skills based upon fact and business/ industry knowledge. Strong organization skills, with a keen ability to prioritize and re-prioritize in real-time. Experience and subject matter expertise in servicing fund investments, both mutual and pension funds, a definite plus. Intensive work experience or knowledge of Custody processes and functions an advantage Very strong data analytics skills ideally gained though a proven ability to manage complex data sets using tools such as Tableau, Xceptor & Alteryx. Desire to assume accountability for strategic deliverables and ability to act as a team player and agent of change in a dynamic environment. Join Us as a Reference Data Project Management Vice President! Elevate your career by supporting Client Account Services across Custody and Fund Accounting. As a pivotal leader, youll spearhead a dynamic team, driving excellence in authentication, initiation, and reference data setups across our Custody and Accounting platforms. Job Summary As a Reference Data Project Management Vice President within Client Account Services, you will lead a team in supporting activities across Custody and Fund Accounting. You will promote functions such as authentication, initiation, and reference data setups across our Custody and Accounting platforms. You will also contribute to a wider team, provide regular progress updates, maintain an understanding of client documents, approach your work with a control mindset, and demonstrate an understanding and application of policies and procedures. Job Responsibilities Be self-driven in understanding client static attributes and liaise with system owners to assess and improve data quality. Provide leadership and coaching to staff, including AVP, Managers, Supervisors, and their direct reports. Manage recruitment, staff assessment, and capacity planning to ensure optimal team performance. Create an empowering environment through delegation, training, and motivation. Oversee team operations, providing guidance to achieve department goals and client deliverables. Identify and present opportunities for process enhancements to senior management. Review performance reports and dashboards to ensure targets are consistently met. Anticipate issues and exercise sound judgment to make necessary adjustments. Evaluate risk areas within teams and implement processes to mitigate concerns. Participate in creating a forum for sharing best practices and improving standards. Partner with the Data Quality Program Manager to establish terms, identify critical data elements, and define data quality rules and KPIs. Required qualifications, skills and capabilities Experience of 12+ years, with a team managing experience of minimum 5 years. Good understanding of the Securities Services business, with a Degree holder in Business / Accounting / Finance / Economics or any related course. Experience working across multiple business areas and/or functions to deliver results , Detailed understanding of the trade lifecycle, from execution through settlement and asset servicing. Excellent interpersonal, communication, influencing and negotiation skills with the ability to develop and maintain collaborative senior relationships both internally and with external clients. Advanced messaging skills in Word / PowerPoint and all written documents to be able to articulate a vision in as few words as possible. Ability to drive change autonomously and multitask in a fast-paced environment. Preferred qualifications, skills and capabilities Expert analytical, problem solving, critical thinking and decision-making skills based upon fact and business/ industry knowledge. Strong organization skills, with a keen ability to prioritize and re-prioritize in real-time. Experience and subject matter expertise in servicing fund investments, both mutual and pension funds, a definite plus. Intensive work experience or knowledge of Custody processes and functions an advantage Very strong data analytics skills ideally gained though a proven ability to manage complex data sets using tools such as Tableau, Xceptor & Alteryx. Desire to assume accountability for strategic deliverables and ability to act as a team player and agent of change in a dynamic environment.

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11.0 - 15.0 years

10 - 11 Lacs

Hyderabad

Work from Office

Its fun to work in a company where people truly BELIEVE in what they are doing! Were committed to bringing passion and customer focus to the business. Take charge of service planning Create short term to long-range forecasts (but not limited to) for the following: workload, HC requirements, AHT Trends, shrinkage inputs, occupancy. Evaluate interval level attainment and trend against targets and forecast to identify production volume changes that will lead to workload reassessment and the appropriate realignment in specific or all fields on a regular basis Track and report forecasted vs actual production volume trends by LOB, campaign and site. Perform root cause analysis to identify the reasoning for poor service levels and create recommendation for turnaround at the soonest possible time. Monitor attendance and tardiness by day and interval, adjust for staffing challenges, update scheduling database and generate attendance reports. Adept in Capacity Planning and maintenance. Schedule and disseminate information Routinely clean up headcount roster and other related credentials in IEX/scheduling software supporting the program Loading the appropriate historical volumes and patterns into the scheduler to project month-over-month variances. Ensures that all operational staff are positioned effectively with minimal need for overtime to meet service level objectives. Completely schedule agent development activities per the budget without risk to service level objectives. When large-scale training and other initiatives require the use of other service area staffing, coordinate efforts by effectively communicating market/campaign. Able to identify needs for overtime and other necessary in office and out of office staffing adjustments ahead of time and incorporates into schedules. Advise and/or approve/deny time off requests based on objective analysis. Conduct regular and impromptu meetings with other departmental partners to go through staffing models, recommended actions and call out any potential risks to service level objectives and Bill to Pay together with the action plans to course correct at the soonest possible time. Responsible in creating multiple scheduling scenarios and present to stakeholders to determine optimum O/Us based on desired movements Core responsibility is to provide efficient schedules to cater to programs SLA Will support multiple LOBs and programs If you like wild growth and working with happy, enthusiastic over-achievers, youll enjoy your career with us!

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5.0 - 10.0 years

7 - 8 Lacs

Bengaluru

Work from Office

Join our team as the expert you are now and create your future. As a RCM Team Lead, you will be responsible for team handling, work allocation, client interactions and generate, distribute RCM metrics reports to the leadership team. Excellent communication skills, attention to detail, and strong technical and problem solving skills are essential aspects of this role. JOB DETAILS: Experience in handling a team / group of 15 to 20 FTEs Thorough understanding of RCM processes like Billing, Cash Posting, Credit Balance, Accounts Receivables, Denial Management & Correspondence review Very good understanding of RCM metrics like Days in AR, Ageing above 90 days, Collections and bad debt Periodically review teams performance and recommend performance improvement plan wherever required Hands on in preparing daily, weekly & monthly operational metrics reports from the Practice Management/Billing System and workflow tool using MS-Excel Identify trends and patterns from the generated reports and initiate action plan to resolve the AR issues Responsible for work allocation / distribution to the team and monitor the team work Create and maintain daily operational scorecards to track and report KPI s; assist in volume forecast and capacity planning as required Generate and distribute management reports in accurate and timely manner Perform data analysis for generating reports on periodic basis including adhocs Establish a strong relationship with Team Managers by demonstrating the gaps, trends & patterns identified during the data/report compilation Suggest ways of improving the process using Lean Six Sigma methodology and suggesting automation of repetitive processes Able to interact with the client effectively Willing to work in night shift / US timings QUALIFICATIONS: 5+ years of industry experience 3+ year Experience in relevant billing functions is a must Proficient in MS Excel and creating Excel macros Strong ability to analyze raw data, draw conclusions and develop actionable recommendations Ability to handle multiple tasks of reporting simultaneously Ability to adapt quickly to new and changing technical environments as well as strong analytical, problem solving and quantitative abilities. Solid verbal and written communication skills are required. Education/Certifications: Graduate in any disclipline. Position Level Associate Country India

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2.0 - 7.0 years

9 - 12 Lacs

Noida, Mumbai (All Areas)

Hybrid

Role & responsibilities Position Workforce Management Capacity Planner Min. Experience. 2 - 7 years Location - Mumbai ( Preferred ) / Delhi NCR, Noida Office location - Andheri East / Noida Hybrid Mode - ( Only Friday in Office rest 4 Days work remotely ) Working hours - 5:30 PM IST to 2:30 AM IST Company Name : Iqor About the company : iQor is a global leader in intelligent Customer experience BPO Solutions- blending three decades of industry expertise with cutting edge AI to deliver agile, people-first support that drives real results from in-office and at- home settings. Website Link : https://www.iqor.com/ Job Summary: The Workforce Forecasting & Planning Analyst is responsible for ensuring strategic goals are met through forecast modeling, capacity planning, collaboration and effective communication, while ensuring forecast alignment with strategic goals. This position is responsible for long term, short term and intraday contact volume, productivity and capacity forecasts as well as providing leadership with risk mitigation plans. This position will act as a support for leadership, assisting with and providing guidance on performance impact analysis and operational planning. Responsibilities: Monthly, weekly, daily and half or hourly forecasting of inbound/outbound call volumes and staffing requirements based on historical call trends and business growth objectives. Support business decisions through the preparation of timely and accurate variable forecasts in a high volume contact center, with specific focus on improving the customer experience and maximizing operational efficiencies. Create a meaningful interpretation of data through use of tools, industry experience and logic to frame situations and allow meaningful dialogue and decision making. Leads projects that will enable their division to continually improve processes by identifying, sharing, implementing the best practices within and across sites. Act as team leader of various projects and participates on teams implementing new improvement processes. Articulate reasons for forecast variance and recommend changes to enhance forecast accuracy and effectiveness. Study department work, vacation and absence records (shrinkage) for on-going historical trend analysis and offer recommendations for forecasting purposes. Consistent exercise of independent judgment and discretion in matters of significance. Interface with call center leaders to understand the fast changing business needs and make updates where necessary (Tracker meets). Aggregate forecast information into a comprehensive document to be published with senior leadership for headcount, budget, and capacity planning purposes (Tracker file). Data analysis, trending, and preparation of hourly, daily and monthly call center performance reports. Provide analysis and recommendations to improve staffing levels and efficiency. Effectively communicate with peers and those we support in the business to ensure high quality and timely completion of work requests. Update workforce management and other data bases as changes occur. Respond to management requests to produce what if scenarios. Other duties as assigned. Skills Requirements: Prior workforce management experience including forecasting, staffing, and scheduling required. Prior call / contact center experience required. Ability and willingness to work‚ flexible days and hours. Demonstrated knowledge and experience in Workforce Management technology required. Strong analytical and problem solving skills. Proven experience analyzing, interpreting and summarizing complex data as it relates to call center technologies. Ability to prepare and present reports accurately and timely. Strong understanding of business requirements and call center operations. Strong planning, time management and organizational skills. Ability to communicate effectively, both verbal and in writing. Experience presenting reports, forecasts, trends and recommendations to the team and senior management. Education Requirements: Bachelor's Degree, First Degree, Trade/Vocational School certificate or Equivalent preferred. Degree in Business Administration or related field preferred.

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5.0 - 10.0 years

50 - 80 Lacs

Bengaluru

Work from Office

As a Sr. Manager (Training Delivery) in GSRC you lead the training goals, strategy and approach definition for one or multiple compliance and/ or supply chains programs. You leverage GSRC central functional teams like Instructional Design, L&D, Quality, Capacity Planning, Process Excellence, to onboard and set up new processes within GSRC to deliver against customer requirements. Your primary role is to be to glue between our Ops, Quality & Nesting teams, with accountability to stabilize training performance for programs end to end. You collaborate across teams and regions, cutting through ambiguity and getting business inputs and training requirements, turning these into strategies, goals processes and mechanisms with our operations, capacity planning, workforce management, training and development, quality analytics and tech teams, and making sure that we deliver with high quality consistently. Our space is complex and high impact, working with evolving business requirements and needs, and a mandate to elevate compliance while simplifying our processes. A successful candidate will distill diverse inputs from multiple stakeholders to set a vision, design strategy, and achieve consensus on goals and priorities for their given compliance function. Working with internal or external cross-functional teams to build scalable processes, you will increase operational efficiencies; provide timely and unambiguous guidance to business and program partners for decisions to be taken that are consistent with strategic objectives; participate in mentoring and peer development; and be willing to roll up your sleeves and build with us. Our team puts a high value on work-life integration. We recognize that global roles mean being flexible on your hours and time zones, and were happy to support that so you can have a productive and well-balanced life both in and outside of work. This is people manager role and we are looking to hiring candidate at our Bangalore, KA, IND locations: Manage a team of Training Managers & SMEs to support end to end new hire training life cycle . Maintain Training Managers & Specialists performance & drive performance improvement initiatives for bottom performing resources in the Training & Ops Teams Periodically review training content with IDs, Training Specialists, Ops & Nesting partners & work with ID specialist to customize / create new and / or maintain existing training content Coach Training Specialists & improve training delivery using multiple innovative training delivery methodologies Coach Ops SMEs / mentors & improve the "On the Job Training" & Graduation metrics Manage and work as per need with global STLs, Ops Leads, partners in Training, Quality, Ops, Capacity Planning & Nesting Manage Training Delivery projects and deliver results in time; Standardize and maintain processes specific to the project in partnership with the Program and Operations teams. Partner with business leaders to decide learning strategy, learning needs and goals Administer LMS to host, schedule and track training Report out training performance; Identify, define, track, assess and report metrics and training effectiveness. . Own learning plans of global audience, maintain the learning project roadmap, and oversee learning administration . Partner with Operations, Subject Matter Experts, Quality Auditors and other key stakeholders to identify training needs . Should be able to scale the Training Team globally, maintain training HC ratios while rigorously evaluating trainer utilization; should be able to make HC recommendation as & when required 5+ years of people manager experience in Training Delivery & related fields 2+ years experience in a leadership role at Amazon Experience in instructional design, including needs analysis and multi-media instruction. Ability to actively use training data to track, trend, and manage training efforts. Experience formulating and implementing training strategies, policies, and procedures for standardization and delivery of training methodology throughout the organization. Project-management experience Proven ability to influence Senior leadership and stakeholders without authority Experience with adult learning theory, course facilitation, SQL, and Database Administration Skills. Ability to deal with ambiguity and competing priorities. A strong focus on internal customers needs and satisfaction, with an emphasis on demonstrating return on investment in training.

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3.0 - 5.0 years

3 - 4 Lacs

Baramati

Work from Office

Role & responsibilities: Review shortage of material and work with Supply Chain to mitigate material shortage risks. Plan Schedule, monitor, and control material requirements for production, including plans for mfg. kits. Identify communicate and mitigate impact for and of any material shortages. Release of move Orders/material requisition in the ERP / SAP. Ensure Job closure/ WIP Material consumption in the SAP w.r.t completion of production. Create weekly material feeding plan, kitting plan, & work with manufacturing stakeholders for acceptance and deployment. Closely works with store team for standard WMS transactions in SAP & inventory management. Review the consumption pattern / Forecast at customer sites and monitor inventory levels and initiate actions for production, ensuring that inventory does not drop below minimum levels at any time. Closely works with manufacturing team to track BoM changes & maintain accuracy 100%. Communicate to Production Manager and leadership for any impact related to material, error in SAP , and work towards solutions. Preferred candidate profile: Educational Qualification: Diploma or Graduate with technical background (BE / B. Tech) Work experience: Minimum 3 to 4 years of experience in the domain of production planning and control, Hands on experience of handling SAP S/4 HANA module will be preferable.

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6.0 - 10.0 years

0 Lacs

karnataka

On-site

As an L2 Storage/Backup Engineer based in Bengaluru, you will be responsible for developing and implementing data backup and recovery strategies to safeguard critical information. You will administer the Cohesity backup and recovery solution, schedule regular backups, and test procedures to ensure their effectiveness. In addition, you will oversee storage infrastructure, optimize storage capacity and performance, and implement data deduplication and compression techniques. Your role will involve configuring and managing NetApp & Pure storage systems, ensuring data accessibility, protection, and organization. Experience in managing and configuring Brocade switches, zoning, and configuration of HBA port and iSCSI initiator is essential. Your strong communication skills will be vital for conveying technical information to non-technical stakeholders and facilitating discussions effectively. You will also play a crucial role in ensuring data security through encryption, access controls, and user authentication, as well as implementing disaster recovery plans to minimize data loss and downtime. Vendor and technology management will be part of your responsibilities, including evaluating and selecting storage and backup solutions, staying updated with industry trends, and managing relationships with technology vendors. You will define data retention policies, oversee data lifecycle management, and integrate Cohesity with existing systems for comprehensive data management. Monitoring and optimizing storage and backup systems" performance, capacity planning based on data growth trends, and cost management will be key aspects of your role. You will also be responsible for maintaining documentation, generating reports, ensuring compliance with industry standards, troubleshooting issues, and providing support to end-users. Overall, as an L2 Storage/Backup Engineer, you will play a crucial role in ensuring data protection, storage efficiency, disaster recovery, compliance, and cost-effective management within the organization.,

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4.0 - 8.0 years

0 Lacs

ahmedabad, gujarat

On-site

As a Production Scheduler in our team, you will play a crucial role in ensuring the efficient and timely production of our products to meet customer demands. Your responsibilities will include developing and maintaining a dynamic production schedule, collaborating with various departments, and optimizing production capacities for improved efficiency. Additionally, you will be tasked with assessing production risks, communicating effectively with relevant teams, and implementing continuous process improvements. You will need to work closely with procurement, manufacturing, and logistics departments to streamline workflows and achieve seamless coordination. By evaluating and optimizing production capacities, you will provide valuable recommendations for enhancing our production processes. Identifying potential challenges and developing contingency plans to mitigate risks will be essential to maintaining a smooth production flow. Maintaining strict adherence to quality standards, safety regulations, and production guidelines is paramount in this role. You will also be responsible for managing lead times, coordinating with sales teams, and documenting production records accurately. Addressing production-related issues promptly and working towards cost-effective production methods without compromising quality are key aspects of the job. To excel in this role, you should possess a Bachelor's or Master's degree in a relevant field and have at least 4 years of experience in production planning, preferably within the cosmetics or related industry. Strong analytical and problem-solving skills, proficiency in MS Word, Excel, and PowerPoint, and familiarity with ERP systems and production planning tools are necessary qualifications. Excellent communication and interpersonal abilities are crucial for effective collaboration with internal teams. This is a full-time, permanent position with benefits including food provision, health insurance, leave encashment, and Provident Fund. The work schedule is during the day shift with a yearly bonus. The ability to commute or relocate to Ahmedabad, Gujarat, is required for this role. If you are interested in applying, please provide details of your current CTC, expected CTC, and notice period. A Bachelor's degree is required, and experience in production planning for at least 3 years is preferred. The work location is in person. Join our team and contribute to our commitment to delivering high-quality products to our customers through efficient production planning and coordination.,

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