1470 Capacity Planning Jobs - Page 19

As a Backup Architect with expertise in Commvault, you will be responsible for the design, optimization, automation, and governance of enterprise backup and recovery systems. Your role is critical in ensuring data availability, business continuity, and compliance with global data protection regulations. You will lead architecture decisions, guide operational teams, and support transformation initiatives, particularly within hybrid cloud environments (on-prem + Azure). Task and Responsibilities: Architect and lead the design of scalable and resilient backup solutions using Commvault. Define the technical roadmap and governance strategy for data protection and backup in hybrid environments. Create automation scripts and policies to streamline backup, restore, and archival processes. Conduct performance tuning, capacity planning, and continuous improvement of backup operations. Define and enforce retention, disaster recovery, and archival policies in line with business requirements and compliance standards. Design and test disaster recovery (DR) scenarios and support DR drills. Lead platform migrations, version upgrades, and patching with minimal service disruption. Integrate Commvault with cloud-native services (especially Azure Backup, Blob storage) for cloud backup and archival use cases. Collaborate with InfoSec and Governance teams to implement cyber resiliency features like air-gapped backups, encryption, immutable storage, and ransomware protection. Provide architectural oversight and mentoring to Backup Administrators and cross-functional infrastructure teams. Monitor KPIs and generate dashboards/reports on backup job health, storage trends, and SLA adherence. Qualifications and Skills: 8+ years of experience in backup architecture and enterprise data protection roles. Strong expertise in Commvault, Cohesity and Veritas NetBackup platform architecture and administration (CommCell Console, Media Agents, Storage Policies, Deduplication, etc.). Experience with Commvault HyperScale, Commvault/Azure hybrid configurations, and cloud-to-cloud backups. Familiarity with data compliance frameworks (e.g., HIPAA, GDPR, ISO 27001) related to data protection. Strong scripting/automation experience using PowerShell, Bash, or Commvault Command Line Interface (CLI). Sound knowledge of backup storage infrastructure, including disk, tape, NAS, SAN, and cloud tiers. Working experience with other backup platforms like Veritas NetBackup and Cohesity (optional). Proficient in incident/change/problem management processes (preferably ITIL Certified). Excellent troubleshooting and communication skills across technical and non-technical teams. Excellent written and verbal communication skills to collaborate with cross-functional teams and communicate technical information to non-technical stakeholders.

The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. JoB decription Job Description for Performance Engineering Minimum work experience: 5 - 12 Years Good hands-on experience with scripting with tools like JMeter (Mandatory), LoadRunner, Neoload, any mobile performance tool Should have worked in protocols like Web (HTTP/HTML), Web service, SAP-Web, SAP-GUI, True Client & Mobile protocols etc., Should have tested applications like .NET, JAVA, SAP Web, SAP GUI, MQ etc., Ability to write user defined functions/custom code to automate the script challenges Should have experience on APM tools Dynatrace (Mandatory) , App Dynamics, Splunk, New Relic, Wily, etc. Should have experience in Chaos Engineering using tools like Gremlin, Chaos Monkey, Chaos Mesh etc. Should have worked on Heap and thread dump analysis using any tool Should have knowledge on JVM, CLR Should have performed early performance testing Good knowledge in monitoring (Client side, Server Side, DB, Network and Load Balancer) Should have worked on Unix/Linux commands like VMSTAT, NMON etc., Should have written SQL queries, used profiling tools like SQL Profiler Should have demonstrated the performance reports to Clients with detailed inferences Good knowledge on Server Tuning & Optimization Good knowledge on Capacity Planning Optional: Should have knowledge in any programing languages like Core Java, Python, Shell etc., Should have worked on ALM/PC/QC/JIRA etc., Should have developed automated utilities to analyze the logs/reports Install, configure, maintain and administer the performance tools Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Performance Testing.: Experience: 5-8 Years.

15+ years of Operating System administration or equivalent experience required AIX SME UNIDATA SME MPE/iX Operating System Demonstrated experience in building, tuning, and administering AIX and POWERHA Developing Timefinder backup scripts HP-UX hands on experience as Secondary skillset will be added advantage Demonstrated experience in systems and database integration support from OS standpoint Experience with OS infrastructure supporting patient care, financial and administrative applications preferred Extensive experience migrating applications and data installations from other Unix platforms to AIX platform Extensive experience in virtualization and VIO servers, SEA, NPIV, SR-IOV etc." to "Extensive experience in virtualization and VIO servers, SEA, NPIV, SR-IOV, vNIC failover etc. Knowledge of 802.1Q encapsulation for VLAN tagging Extensive experience in Unix and Linux shell scripting Good experience in V2P and P2V" to "Assess capacity on the managed system and make recommendations to add capacity by adding resources or reconfiguring the managed system Excellent knowledge on building of LPARs in P7, P8 and P9 servers with virtualization and clustering Monitor IBM notifications for critical updated for AIX, VIOS, POWER firmware, etc. Test and deploy HIPER fixes in a timely manner Storage migration between different storage arrays Hardware migration from P6, P7 to P8 & P9 Good experience in V2P and P2V POWERHA migration from 6.1 and 7.1 to 7.2 NIMADM migration from AIX 6.1/7.1 to 7.2 Experience with BMC Patrol, Strong understanding of LVM, LPM, Virtualization concepts, HP Service Manager, Patch Management, Capacity Planning,

Role & responsibilities Min 7 years of experience overall. Good knowledge of operations Attrition, Shrinkage (formula) & Capacity Planning is a must. Min 2-4 years of experience into people management. Excellent Communication Skills Open for Night Shifts Preferred candidate profile Candidates from Insurance and BFSI Domain Current Designation should be Assistant Manager/Team Leader.

Responsibilities & Key Deliverables 1. Material Procurement and Planning for Casting and Forging parts required in Vehicle and Aggregates viz. Engine, TM, Axle, Foundry 2. Use of IT tools -DBM /LTP/MRP 3. Supplier Capacity Planning wrt material requirement and timely escalations in case of gaps 4. Inventory Management 5. Change management - EN process 6. Cost Savings - Packaging / Material / Logistics 7. Co-ordination of Packaging Cost / Logistics Savings for the Department. Experience 3 - 5 years of relevant Work Experience Industry Preferred Qualifications B E (Mechanical / Production / Automobile) General Requirements

he Workforce Management (WFM) Manager for the Voice Process is responsible for overseeing and optimizing the workforce planning and scheduling activities to ensure efficient and effective operations. This role involves managing the forecasting, scheduling, and real-time monitoring of call center activities to meet service level agreements and operational goals. Key Responsibilities: Forecasting and Planning: Develop accurate forecasts for call volumes, handling times, and staffing requirements. Analyze historical data and trends to predict future workforce needs. Collaborate with operations and other departments to align workforce plans with business objectives. Scheduling: Create and manage staff schedules to ensure optimal coverage and adherence to service levels. Implement flexible scheduling strategies to accommodate peak times and special events. Monitor adherence to schedules and make adjustments as necessary. Real-Time Management: Oversee real-time monitoring of call center activities to ensure efficient operations. Respond to unexpected changes in call volume and staffing needs. Coordinate with team leaders and supervisors to address any immediate workforce issues. Reporting and Analysis: Generate and analyze reports on key performance indicators (KPIs) related to workforce management. Provide insights and recommendations to improve operational efficiency and effectiveness. Present findings to senior management and stakeholders. Team Leadership: Lead and mentor the WFM team, providing guidance and support for professional development. Foster a collaborative and positive work environment. Ensure team members are trained on WFM tools and best practices. Continuous Improvement: Identify opportunities for process improvements and implement solutions. Stay updated on industry trends and advancements in workforce management technology. Drive initiatives to enhance customer satisfaction and operational performance. Qualifications: Bachelor's degree in Business Administration, Operations Management, or related field. Proven experience in workforce management within a call center environment. Strong analytical skills and proficiency in WFM software and tools. Excellent communication and leadership skills. Ability to work under pressure and adapt to changing priorities. Preferred Skills: Experience with [specific WFM software, e.g., NICE, Verint]. Knowledge of call center operations and metrics. Certification in workforce management or related field.

he Workforce Management (WFM) Manager for the Voice Process is responsible for overseeing and optimizing the workforce planning and scheduling activities to ensure efficient and effective operations. This role involves managing the forecasting, scheduling, and real-time monitoring of call center activities to meet service level agreements and operational goals. Key Responsibilities: Forecasting and Planning: Develop accurate forecasts for call volumes, handling times, and staffing requirements. Analyze historical data and trends to predict future workforce needs. Collaborate with operations and other departments to align workforce plans with business objectives. Scheduling: Create and manage staff schedules to ensure optimal coverage and adherence to service levels. Implement flexible scheduling strategies to accommodate peak times and special events. Monitor adherence to schedules and make adjustments as necessary. Real-Time Management: Oversee real-time monitoring of call center activities to ensure efficient operations. Respond to unexpected changes in call volume and staffing needs. Coordinate with team leaders and supervisors to address any immediate workforce issues. Reporting and Analysis: Generate and analyze reports on key performance indicators (KPIs) related to workforce management. Provide insights and recommendations to improve operational efficiency and effectiveness. Present findings to senior management and stakeholders. Team Leadership: Lead and mentor the WFM team, providing guidance and support for professional development. Foster a collaborative and positive work environment. Ensure team members are trained on WFM tools and best practices. Continuous Improvement: Identify opportunities for process improvements and implement solutions. Stay updated on industry trends and advancements in workforce management technology. Drive initiatives to enhance customer satisfaction and operational performance. Qualifications: Bachelor's degree in Business Administration, Operations Management, or related field. Proven experience in workforce management within a call center environment. Strong analytical skills and proficiency in WFM software and tools. Excellent communication and leadership skills. Ability to work under pressure and adapt to changing priorities. Preferred Skills: Experience with [specific WFM software, e.g., NICE, Verint]. Knowledge of call center operations and metrics. Certification in workforce management or related field.

Job Title: SCM Executive Material and Production Planner (Subcontracting / In-House) Department: Supply Chain Management Location: Jalgaon / Mumbai Role Objective: To strategically plan, coordinate, and monitor production operations and material flow to ensure efficient fulfillment of manufacturing requirements. The role supports either subcontracting partners or in-house production units , aligning both with overall business plans, ensuring material readiness, timely execution, and optimal utilization of resources. Key Responsibilities: For Subcontracting: Plan and execute end-to-end production schedules at subcontractor facilities. Ensure timely material dispatch to vendors and track usage to prevent shortages. Align subcontractor activities with in-house schedules to ensure delivery timelines. Monitor subcontractor performance and escalate deviations in output, quality, or timelines. Act as the coordination bridge between vendors, planning, procurement, and logistics teams. For In-House Production: Prepare and manage daily/weekly/monthly production plans for internal manufacturing lines. Collaborate with shop-floor teams, maintenance, and quality for uninterrupted production flow. Monitor work orders, capacity utilization, and material issuance aligned with BOMs and priorities. Drive inventory control, lean practices, and ensure on-time completion of production orders. Work closely with stores and procurement to maintain required stock levels of raw materials. Common Responsibilities: Analyze OTR (Order to Remittance) data to drive material planning and production forecasts. Create MIS reports and dashboards to track plan adherence, material status, and supply risks. Participate in strategic reviews and S&OP meetings to align supply chain with business goals. Ensure all transactions, plans, and records are compliant with ERP/SAP systems and audit requirements. Propose and implement process improvements to optimize production planning and material flow. Key Skills & Competencies: Strong planning and analytical skills with understanding of both subcontracting and in-house workflows. Excellent coordination and vendor/shop-floor communication capabilities. Working knowledge of Excel, ERP tools (preferably SAP), and planning systems. Ability to manage competing priorities and make data-driven decisions. Strategic mindset with operational discipline and execution focus. Qualification & Experience: Bachelors degree in Engineering, Supply Chain, or equivalent. 1–5 years of experience in manufacturing operations, preferably in SCM, production planning, or vendor coordination roles.

Job Description: You will be working as a Production Planning Control Manager on-site in Ludhiana. Your primary responsibilities will include the creation and management of production schedules, implementation of production planning strategies, capacity planning, and inventory control for Precision Machined Components. You will need to have strong analytical skills to manage the process effectively. A Bachelor's degree in Operations Management, Supply Chain Management, or a related field is required for this role. Previous experience in production planning and control management will be an advantage. Would you like to know more details about this job ,

As an IT Hardware & Networking Engineer in the Pharmaceutical industry with a minimum of 3 years of experience, your primary responsibility will be setting up and maintaining networks within the organization and with external partners. Your role will involve providing support to users, staff members, clients, and suppliers, requiring strong troubleshooting skills and collaboration with team members to resolve issues effectively. Your key responsibilities will include configuring and installing various network devices and services such as routers, switches, firewalls, load balancers, VPN, and QoS. You will be tasked with performing network maintenance, system upgrades, monitoring performance, ensuring system availability, and reliability. Capacity planning, trending, and monitoring system resource utilization will also fall under your purview. In addition to these technical responsibilities, you will provide Level-2/3 support and troubleshooting to address network issues promptly. Working within established configuration and change management policies will be essential to ensure the success of changes made to the network infrastructure. Collaborating with the security team to select and implement security tools, policies, and procedures will be crucial to maintaining a secure network environment. Furthermore, you will be expected to liaise with vendors and other IT personnel for problem resolution, demonstrating effective communication and teamwork skills. This position is full-time, requiring a commitment to day shifts in Jejuri, Maharashtra. Relocation to Pune, Maharashtra, is mandatory for this role. The ideal candidate for this position should hold a Bachelor's degree, with preferred expertise in computer hardware networking and software. A minimum of 2 years of relevant experience is required to excel in this role. Paid time off and other benefits will be provided as per company policies.,

Project Manager Educational Qualification BE/B.Tech/ MCA/M.Tech/ MSC IT Work Location ---Navi Mumbai , Belapur 24/ 7 Shifts 6 Days a week ( Monthly Twice) Work from customer Site Banking industry experience (Optional) Documents required for BV purpose ( Must have EPFO Service History records with supporting documents for the past 5 years is mandate) Exp - 12- 18 Yrs B.E/B. Tech/MCA/M.Tech/ME/ MBA IT only LOCATION - Navi Mumbai Belapur Must have minimum 14 Years working experience as Technical Support Manager Must have detailed understanding of Managed Services Business Model Must have experience in Managing environment like Linux, AIX, Middleware etc, Storage & Backup Admin roles Must have expertise to perform Disaster Recovery Design Planning, HA Design Planning Must have expertise in to manage technical staff and Infra Hardware and Software equipment's related to Cloud, Virtualization, Server, Network, Security, Databases etc. Must have effective abilities to maintain strong relation CIO, Vendors, Security and Other Support Teams Must have expertise handling technical escalation, technical analysis, Risk Management, Issue Management Must have expertise to plan/review/approve and deploy system-wide changes to reduce interruptions and server downtime Must have expertise to plan/review/approve maintenance tasks to reduce interruptions and server crashes Must have expertise to resolve escalated issues, Major incidents, Priority activities with good problem solving abilities. Must have expertise to review error logs and user-reported errors and identify stable and reliable solutions Must have expertise to perform system capacity planning to reduce interruptions and server crashes Must have expertise to perform system backups and restoration according to company or industry standards Must have expertise to perform system security by noticing faults and vulnerabilities within the server's architecture Must have expertise to conduct training and perform interviews to hire candidates of domain skills Must have expertise to analyze issues and good problem solving abilities to avoid repeated failures Must have knowledge on ITIL process like Incident Management, Change Management, Business Continuity Planning, Information Security process Must have good communication abilities to drive teams on effective problem management, Change Management Must have documentation capabilities to provide RCA, Tracking of Open Issues, Risk Must have documentation capabilities SOP, Knowledge Articles required in providing technical support and guidance to users Must have effective communication skills to present also discuss issues with Vendors and Customers. Must have leadership skills to guide and drive the team to achieve goals as part project requirements Must be self-motivated and have abilities to work in 24*7 Data Center environment Must have effective knowledge to prepare and understand LLD, HLD Documentation Must have abilities in identifying, tracking and reporting Incident, Requests, Changes, Hardware Inventory, Risks, Issues.,

Must have Min 3 to 4yrs exp in WFM Scheduling and Capacity Planning from BPO. End to End Scheduling exo required from BPO Contact Center. Occupancy/ Headcount Calculations. Fluent in English Call 8447780697 send CV monu@creativeindians.com

JD for IBM DB2 UDB DBA==================== 1. DB2 UDB Installation & Applying fixpak 2. Excellent knowledge for Performance Tuning 3. Database Sizing and Capacity Planning 4. Database Creation and DBM & DB CFG setting 5. Locking Concept 6. Security & Authentication 7. Well verse with physical & Logical Database partitioning features 8. Strong Knowledge in Database backup & restoration 9. Strong knowledge of db2pd, snapshot monitors & event monitor tool for troubleshooting.10. Should have in depth knowledge to find the slow response of servers, database etc.11. Strong communication skills and good follow-ups.12. Strong knowledge for data movement tools.13. Good knowledge of federated database.14. Good knowledge on shell scripting Learn more about us

HRS AS A COMPANY HRS, a pioneer in business travel, aims to elevate every stay through innovative technology. With over 50 years of experience, their digital platform, driven by ProcureTech, TravelTech, and FinTech, transforms how companies and travelers Stay, Work, and Pay. ProcureTech digitally revolutionizes lodging procurement, connecting corporations and suppliers in a cutting-edge ecosystem. This enables seamless efficiency and automation, surpassing travelers expectations. TravelTech redefines the online lodging experience, offering personalized content from selection to check-in, ensuring an unparalleled journey for corporate travelers. In FinTech, HRS introduces advancements like mobile banking and digital payments, turning corporate back offices into touchless lodging enablers, eliminating legacy cost barriers. The innovative 2-click book-to-pay feature streamlines interactions for travelers and hoteliers. Combining these technology propositions, HRS unlocks exponential catalyst effects. Their data-driven focus delivers value-added services and high-return network effects, creating substantial customer value. HRSs exponential growth since 1972 serves over 35% of the global Fortune 500 and leading hotel chains. Join HRS to shape the future of business travel, empowered by a culture of growth and setting new industry standards worldwide. BUSINESS UNIT The Site Reliability Engineering (SRE) department at HRS is fundamental to ensuring the reliability, scalability, and performance of our Lodging-as-a-Service (LaaS) platform. Our team collaborates across engineering, operations, and development teams to implement reliability standards, maintain infrastructure architecture, and achieve operational excellence while adhering to our service level objectives (SLOs) and reducing toil. As an SRE at HRS, a key part of your role will be incident handling. Youll be at the forefront of identifying, responding to, and resolving production issues, ensuring minimal impact on our services. Youll participate in on-call rotations, requiring quick thinking and decisive action during critical incidents. Your ability to remain calm under pressure and make data-driven decisions will be crucial in maintaining our platforms reliability. You will contribute to the reliability roadmap, support platform observability, and drive automation initiatives to enhance system resilience. Monitoring critical metrics such as error budgets, mean time to recovery (MTTR), and service level indicators (SLIs) will be part of your daily responsibilities to ensure optimal platform performance and availability. This role requires strong technical expertise in cloud infrastructure, distributed systems, and automation, combined with excellent problem-solving and incident management skills. The department operates according to HRS leadership principles, prioritizing system reliability and customer experience above all. We embrace a culture of blameless post-mortems, continuous improvement, and proactive problem-solving. As an SRE, youll actively participate in incident reviews, contributing insights to prevent future occurrences and improve our overall system reliability. SREs at HRS are innovation contributors, exploring new technologies and methodologies to improve system reliability and operational efficiency. You will work with infrastructure as code, maintain robust monitoring and alerting systems, and develop automation solutions to reduce manual intervention and improve incident response times. Our team takes full ownership of production systems, from capacity planning to disaster recovery, ensuring resilient and scalable infrastructure. In this role, you will collaborate with team leads and other SREs to implement best practices, refine incident response procedures, and contribute to the overall reliability and performance of our LaaS platform. Your expertise in incident handling, system optimization, and proactive problem-solving will be crucial in maintaining and improving the high standards of our SRE department at HRS. POSITION We are seeking a competent Site Reliability Engineer with solid experience to join our team. The ideal candidate will focus on ensuring the reliability and scalability of services, working collaboratively with cross-functional teams to enhance our platform and improve processes. CHALLENGE Service Reliability: Maintain service availability, system performance, and manage capacity-related matters. Involvement in designing and implementing SLOs and SLIs System Improvement: Develop and implement solutions to improve system reliability and scalability. Incident Response: Participate in on-call rotations and assist in incident management and resolution. Contribution to post-incident reviews (blameless post-mortems) Collaboration: Work closely with development teams to troubleshoot issues and enhance system performance. Automation: Contribute to the automation of processes to improve efficiency and scalability. Monitoring & Observability: Implement and maintain monitoring solutions using tools like New Relic, Kibana, Prometheus, Grafana, and ElasticSearch. FOR THIS EXCITING MISSION YOU ARE EQUIPPED WITH... Experience: 3-5 years in site reliability engineering or related areas. Education: Bachelor s degree in Computer Science, Engineering, or related field. Technical Skills: Proficiency in Java, Python, and familiarity with other coding languages. Experience with AWS cloud services and cloud engineering practices. Knowledge of monitoring tools (New Relic, Kibana, Prometheus, Grafana, ElasticSearch). Strong understanding of software development methodologies. Experience with infrastructure as code tools (e.g., Terraform, CloudFormation) Familiarity with containerization and orchestration (e.g., Docker, Kubernetes) Knowledge of networking and distributed systems Problem-Solving: Strong analytical skills and the ability to perform root cause analysis. Automation: Experience with scripting and automation to enhance operational efficiency. Teamwork: Ability to work effectively within a team and collaborate with cross-functional teams. Soft Skills: Attention to Detail: High level of accuracy and thoroughness. Communication Skills: Clear and concise communication abilities. Learning Mindset: Eagerness to learn and apply new technologies. Proactive Approach: Initiative to identify issues before they become problems. PERSPECTIVE Access to a global network of a globally united and mutually responsible Tribe of Intrapreneurs that is passionately dedicated to renew the travel industry and while doing so reinvent the ways how businesses stay, work and pay. Our entrepreneurial driven environment of full ownership and execution focus offers you the playground to contribute to a greater mission, while growing personally and professionally throughout this unique journey. You will continuously learn from a radical culture of retrospectives and continuous improvement and actively contribute to making business life better, smarter and more sustainable. LOCATION, MOBILITY, INCENTIVE The attractive remuneration is in line with the market and, in addition to a fixed monthly salary, all necessary work equipment and mobility, will also include an annual or multi-year bonus.

JD for IBM DB2 UDB DBA==================== 1. DB2 UDB Installation & Applying fixpak 2. Excellent knowledge for Performance Tuning 3. Database Sizing and Capacity Planning 4. Database Creation and DBM & DB CFG setting 5. Locking Concept 6. Security & Authentication 7. Well verse with physical & Logical Database partitioning features 8. Strong Knowledge in Database backup & restoration 9. Strong knowledge of db2pd, snapshot monitors & event monitor tool for troubleshooting.10. Should have in depth knowledge to find the slow response of servers, database etc.11. Strong communication skills and good follow-ups.12. Strong knowledge for data movement tools.13. Good knowledge of federated database.14. Good knowledge on shell scripting Learn more about us At Atos, we embrace diversity as the ultimate engine of ingenuity for our clients, and we constantly strive to create a culture where people feel supported and encouraged. Read more about our commitment here . Whether it is fighting climate change, promoting digital inclusion, or ensuring trust in data management tech for good sits at the core of our identity. With numerous global recognitions for our ESG practices, we are committed to building a better future for all by harnessing the power of technology. Learn more here

3 best things about the job: You will be the owner oftransforming the agencys digital media buying from \u201Cmanual\u201D insertion order to data and technology-driven buying, generating higher ROI for clients and higher revenue/margin. Its Programmatic. The world is moving in that direction. You will be charged with driving that for the largest media agency in India working across all the publishers, vendors and start-ups creating disruption to \u201Ctraditional\u201D way of doing business Working with cross-functional teams to drive efficiency and automation at scale. In this role, your goals will be: In 3 months: Bed down and understand the programmatic setup across the business Build out a road-map for what is required to grow the programmatic buying business moving forward In 6 months: Participate in business proposals, leading the programmatic element and supporting in group pitches. Ensure that we offer a coordinated and integrated operation with the wider business Isolate new business prospects and help grow revenue for existing client In 12 months: Establish your position as a thought leader, with demonstrable thought leadership including a deep awareness of programmatic platforms and industry trends. Ensure at least one strategic win by secure the programmatic buying business for one of the key current clients What your day job looks like at GroupM: Develop strong relationships with counterparts in GroupM regional teams (Europe, U.S., Asia) Lead the training and growth of your local programmatic team Enforce DV360 and TrueView best practices with a focus on platform expertise, consistency, and quality of work delivery Be accountable for consistent work delivery to GroupM regional teams by ensuring a high quality of output Serve as point of escalation for your team and take ownership of resolving challenges Provide career development and coaching for your team Line manage 2-5 direct reports with as many as 10 indirect reports Provide timely and actionable feedback to the team to aid in their development, improvement, and progress. Provide awareness and recognition for jobs well done Provide support to in capacity planning & resource management for the team Present strong and effective communication across all level What youll bring: Working experience in Agency, Trading Desks or Programmatic Tech Partners Actual Campaign execution experience with most of the local programmatic players as well as measurement providers Familiar with DSP and exchange revenue streams and be able to negotiate trading benefits Existing relationships with publishers, programmatic product partners, as well as data providers in the local market Knowledge of different programmatic trading models and their implications to both advertisers inventory quality and publisher monetization strategies Being able to articulate difficult technical concepts to non-technical people such as explaining lookalike modeling and cookie mapping to the lay person Minimum qualifications: 3+yearsprofessional experience with digital media preferably within a media agency/trading desk Experience in Google Marketing Platform (DV360, CM, GA360). Experience in top AdTech & MarTech platforms. Experience in Client Decks, Programmatic Strategy, New Pitches, etc. Hands on experience and knowledge on programmatic platforms. Clear thought process & strategy to build on existing businesses. Competent in all Microsoft office software

About the Role Serving billions of impressions per month on a variety of websites with different audiences, we collect data from our publisher embed technology and use this data to serve better advertisements for our publishers. Our publishers expect a stable high quality product that they can build their businesses around. The back-end engineers make sure that we are able to scale our systems to store large volumes of data and service billions of requests each month, while providing in-depth analytics to our publishers. You will get the opportunity to work on a variety of our back-end systems and have ownership of features from conception through delivery. Challenges and Opportunities Have a personal impact :: You ll be involved in planning, architecting, and ultimately releasing to production new products and features that will help drive this business forward. The work here is incredibly rewarding if you take pride in what you produce. Work on an organized team :: You ll slot in to an incredibly efficient engineering team. An agile work environment with well defined workload, scope, and tasks that will have you focusing on what you need to do and producing great work within a two week sprint cycle. Opportunity to have fun :: The engineering team here means business but has fun while doing it. We keep things light while accomplishing a ton of work in short periods of time. Everyone here is invested in what they produce but can still find the time to smile and joke around. Better yourself and others :: We are constantly looking to evolve. Investigating new technologies and techniques, we never stay stagnant. It s a great group of engineers who are looking to keep learning. Management is very open to change, so introducing new ways of doing things is appreciated and encouraged. Responsibilities and Duties Collaborate effectively with the product and engineering team to improve services through rigorous testing & release procedures. Audit existing infrastructure for performance enhancements. Build, gather and analyze metrics from operating systems as well as applications to assist in performance tuning and fault finding Participate in system design consulting, platform management, and capacity planning Create sustainable systems and services through automation and uplifts Balance feature development speed and reliability with well-defined service-level objectives Maintain high SLAs across all the products. Stay abreast of infrastructure trends and push the tech forward whenever project feasibility arises. Qualifications Professional Competencies 5+ years of hands-on experience building distributed architecture between a Cloud Provider like AWS / GCP / Azure and Dedicated On-Premise Servers. Experience automating infrastructure provisioning and configuration using tools like Terraform, Ansible, etc. Strong experience in Kubernetes infrastructure and services like Kube DNS, Kubernetes Control Panel, Ingress Controller, ConfigMaps, etc Proactive approach to identifying problems, performance bottlenecks, and areas for improvement. Extensive hands-on experience working with AWS services like EKS / ECS / ECR, EC2, RDS, VPC, ElastiCache, ALB, CloudFront, ElasticSearch, etc Expertise setting up logging, monitoring and alerts using monitoring tools like Cloudwatch, Prometheus/Grafana, NewRelic, DataDog, etc Expertise in continuous integration and testing frameworks. Experience re-architecting and migrating infrastructure to keep up-to-date with the latest technologies and reducing infrastructure costs. Proficiency in scripting languages such as Python, Bash, or PowerShell. Great communication, solid collaboration skills, with a strong teamwork ethic. Able to search for possible solutions and apply them. Strong understanding of security best practices to enhance cloud security. Document architecture diagrams, processes, and procedures. Cultural Competencies Must be able to work primarily between the hours of 9:30 AM - 6:30 PM ET Must have a player/coach mentality, willing to both execute and lead Ability to juggle multiple projects concurrently and set and meet deadlines Skilled at receiving and providing direct feedback Collaborative mindset and great teamwork skills Entrepreneurial & adaptable; great learning skills Curious, research-minded, data-informed Able to search for possible solutions and apply them Creative confidence Proactive communicator A sense of humor and a love of online culture Thrives in a start-up culture

Senior BizOps Engineer Overview The Dispute Resolution BizOps team is looking for a Site Reliability Engineer who can help us solve problems, build our CI/CD pipeline and lead Mastercard in DevOps automation and best practices. - Are you a born problem solver who loves to figure out how something works? - Are you a CI/CD geek who loves all things automation? - Do you have a low tolerance for manual work and look to automate everything you can? Business Operations is leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change & standards throughout the development, quality, release, and product organizations. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must. Role The role of business operations is to be the production readiness steward for the platform. This is accomplished by closely partnering with developers to design, build, implement, and support technology services. A business operations engineer will ensure operational criteria like system availability, capacity, performance, monitoring, self-healing, and deployment automation are implemented throughout the delivery process. Business Operations plays a key role in leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change and standards throughout the development, quality, release, and product organizations. We accomplish this transformation through supporting daily operations with a hyper focus on triage and then root cause by understanding the business impact of our products. The goal of every biz ops team is to shift left to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience, and increase the overall value of supported applications. Biz Ops teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. A biz ops focus is also on streamlining and standardizing traditional application specific support activities and centralizing points of interaction for both internal and external partners by communicating effectively with all key stakeholders. Ultimately, the role of biz ops is to align Product and Customer Focused priorities with Operational needs. We regularly review our run state not only from an internal perspective, but also understanding and providing the feedback loop to our development partners on how we can improve the customer experience of our applications. All About You Engage in and improve the whole lifecycle of services from inception and design, through deployment, operation and refinement. Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns Support services before they go live through activities such as system design consulting, capacity planning and launch reviews. Maintain services once they are live by measuring and monitoring availability, latency and overall system health. Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity. Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices. Practice sustainable incident response and blameless postmortems. Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover Work with a global team spread across tech hubs in multiple geographies and time zones Share knowledge and mentor junior resources Design, implement, and enhance our deployment automation based on Chef. We need proven experience writing chef recipes/cookbooks as well as designing and implementing an overall Chef based release and deployment process. Use Jenkins to orchestrate builds as well as link to Sonar, Chef, Maven, Artifactory, etc. to build out the CI/CD pipeline. Support deployments of code into multiple lower environments. Supporting current processes needed with an emphasis on automating everything as soon as possible. Design and implement a Git based code management strategy that will support multiple environment deployments in parallel. Experience with automation for branch management, code promotions, and version management is a plus. Qualifications BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience. Experience with algorithms, data structures, scripting, pipeline management, and software design. Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive. Ability to help debug and optimize code and automate routine tasks. We support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed. Experience in one or more of the following is preferred: C, C++, Java, Python, Go, Perl or Ruby. Interest in designing, analyzing and troubleshooting large-scale distributed systems. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must. For work on our dev ops team, engineer with experience in industry standard CI/CD tools like Git/BitBucket, Jenkins, Maven, Artifactory, and Chef. Experience designing and implementing an effective and efficient CI/CD flow that gets code from dev to prod with high quality and minimal manual effort is required.

Cisco DNAC network Engineer at N Consulting Ltd | Jobs at N Consulting Ltd Pimpri-Chinchwad, India 12 - 16 /year July 8th, 2025 We are urgently hiring Network Engineer with below skills for any location in India. Key Responsibilities: Cisco DNA Center Expertise: Serve as the primary SME for Cisco DNA Center, encompassing: Onboarding, provisioning, and management of network devices (routers, switches, wireless controllers, access points). In-depth utilization of Assurance features for network health monitoring, troubleshooting, and anomaly detection. Proficiency in Software-Defined Access (SDA) fabric design, implementation, and operations (border, control plane, edge nodes). Management of network policies, segmentation (Virtual Networks/VN), and security integrations (e.g., Cisco ISE). Leveraging Automation features, templates, and workflows for efficient network operations. Implementation & Operations: Lead the planning, deployment, and configuration of Cisco DNA Center solutions and related network infrastructure components. Develop and implement standardized operating procedures (SOPs) and best practices for DNA Center management. Perform proactive monitoring, health checks, and capacity planning for the DNA Center appliance and managed network. Troubleshooting & Resolution: Act as an escalation point for complex network issues, leveraging DNA Centers analytics and troubleshooting tools. Conduct root cause analysis (RCA) for critical incidents related to network performance, connectivity, and security. Collaborate with Cisco TAC and other vendors for advanced issue resolution. Mentorship & Knowledge Transfer: Provide expert guidance, training, and knowledge transfer to junior network engineers and operations teams. Create comprehensive documentation, runbooks, and playbooks related to DNA Center operations. Certification in CCNP with Cisco Enterprise Design (ENSLD) is preferable.

APGM Key Responsibilities: 1. Team Management: Lead, manage, and mentor a team of NOC engineers and technicians. Schedule and assign tasks to ensure 24/7 network coverage. Conduct regular performance evaluations, providing feedback and coaching for continuous improvement. 2. Network Monitoring & Management: Oversee continuous monitoring of network performance, including servers, routers, and switches. Ensure timely identification, logging, and resolution of network incidents. Implement and maintain network monitoring tools and systems for proactive management. 3. Incident Management: Act as the escalation point for critical network incidents and outages. Coordinate with IT teams and vendors to resolve complex network issues effectively. Ensure comprehensive incident documentation and conduct root cause analyses. 4. Performance Optimization: Analyze network performance data to identify trends and areas for improvement. Implement strategies to optimize network performance, reduce downtime, and enhance reliability. Conduct network capacity planning to support future growth and scalability. 5. Policy & Procedure Development: Develop and enforce NOC policies, procedures, and best practices. Ensure compliance with organizational standards, industry regulations, and security protocols. Maintain accurate documentation of network configurations and operational procedures. 6. Reporting & Communication: Prepare and present reports on network performance, incidents, and resolutions to senior management. Communicate network status updates, issues, and resolutions to stakeholders. Foster effective communication channels within the NOC, management, and clients. Technical Skills In-depth knowledge of network protocols, routing, switching, and network security. Proficiency with network monitoring tools such as SolarWinds, PRTG, or Nagios. Experience with cloud-based networks and services is a plus. Strong understanding of the ITIL framework and best practices.

APGM Key Responsibilities: 1. Team Management: Lead, manage, and mentor a team of NOC engineers and technicians. Schedule and assign tasks to ensure 24/7 network coverage. Conduct regular performance evaluations, providing feedback and coaching for continuous improvement. 2. Network Monitoring & Management: Oversee continuous monitoring of network performance, including servers, routers, and switches. Ensure timely identification, logging, and resolution of network incidents. Implement and maintain network monitoring tools and systems for proactive management. 3. Incident Management: Act as the escalation point for critical network incidents and outages. Coordinate with IT teams and vendors to resolve complex network issues effectively. Ensure comprehensive incident documentation and conduct root cause analyses. 4. Performance Optimization: Analyze network performance data to identify trends and areas for improvement. Implement strategies to optimize network performance, reduce downtime, and enhance reliability. Conduct network capacity planning to support future growth and scalability. 5. Policy & Procedure Development: Develop and enforce NOC policies, procedures, and best practices. Ensure compliance with organizational standards, industry regulations, and security protocols. Maintain accurate documentation of network configurations and operational procedures. 6. Reporting & Communication: Prepare and present reports on network performance, incidents, and resolutions to senior management. Communicate network status updates, issues, and resolutions to stakeholders. Foster effective communication channels within the NOC, management, and clients. Technical Skills In-depth knowledge of network protocols, routing, switching, and network security. Proficiency with network monitoring tools such as SolarWinds, PRTG, or Nagios. Experience with cloud-based networks and services is a plus. Strong understanding of the ITIL framework and best practices.

APGM Key Responsibilities: 1. Team Management: Lead, manage, and mentor a team of NOC engineers and technicians. Schedule and assign tasks to ensure 24/7 network coverage. Conduct regular performance evaluations, providing feedback and coaching for continuous improvement. 2. Network Monitoring & Management: Oversee continuous monitoring of network performance, including servers, routers, and switches. Ensure timely identification, logging, and resolution of network incidents. Implement and maintain network monitoring tools and systems for proactive management. 3. Incident Management: Act as the escalation point for critical network incidents and outages. Coordinate with IT teams and vendors to resolve complex network issues effectively. Ensure comprehensive incident documentation and conduct root cause analyses. 4. Performance Optimization: Analyze network performance data to identify trends and areas for improvement. Implement strategies to optimize network performance, reduce downtime, and enhance reliability. Conduct network capacity planning to support future growth and scalability. 5. Policy & Procedure Development: Develop and enforce NOC policies, procedures, and best practices. Ensure compliance with organizational standards, industry regulations, and security protocols. Maintain accurate documentation of network configurations and operational procedures. 6. Reporting & Communication: Prepare and present reports on network performance, incidents, and resolutions to senior management. Communicate network status updates, issues, and resolutions to stakeholders. Foster effective communication channels within the NOC, management, and clients. Technical Skills In-depth knowledge of network protocols, routing, switching, and network security. Proficiency with network monitoring tools such as SolarWinds, PRTG, or Nagios. Experience with cloud-based networks and services is a plus. Strong understanding of the ITIL framework and best practices.

APGM Key Responsibilities: 1. Team Management: Lead, manage, and mentor a team of NOC engineers and technicians. Schedule and assign tasks to ensure 24/7 network coverage. Conduct regular performance evaluations, providing feedback and coaching for continuous improvement. 2. Network Monitoring & Management: Oversee continuous monitoring of network performance, including servers, routers, and switches. Ensure timely identification, logging, and resolution of network incidents. Implement and maintain network monitoring tools and systems for proactive management. 3. Incident Management: Act as the escalation point for critical network incidents and outages. Coordinate with IT teams and vendors to resolve complex network issues effectively. Ensure comprehensive incident documentation and conduct root cause analyses. 4. Performance Optimization: Analyze network performance data to identify trends and areas for improvement. Implement strategies to optimize network performance, reduce downtime, and enhance reliability. Conduct network capacity planning to support future growth and scalability. 5. Policy & Procedure Development: Develop and enforce NOC policies, procedures, and best practices. Ensure compliance with organizational standards, industry regulations, and security protocols. Maintain accurate documentation of network configurations and operational procedures. 6. Reporting & Communication: Prepare and present reports on network performance, incidents, and resolutions to senior management. Communicate network status updates, issues, and resolutions to stakeholders. Foster effective communication channels within the NOC, management, and clients. Technical Skills In-depth knowledge of network protocols, routing, switching, and network security. Proficiency with network monitoring tools such as SolarWinds, PRTG, or Nagios. Experience with cloud-based networks and services is a plus. Strong understanding of the ITIL framework and best practices.

About The Role Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Language - Ability: English(International) - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.strategic alignment of people and resources to business objectives in ways that optimize and automate scheduling and performance management based on agent availability, forecast call volume, and revenue targets.An institutional process that maximizes performance levels and competency for an organization. The process includes all the activities needed to maintain a productive workforce, such as field service management, human resource management, performance and training management, data collection, recruiting, budgeting, forecasting, scheduling and analytics. What are we looking for Workforce AnalyticsWorkforce Experience AnalyticsAdaptable and flexibleAgility for quick learningAbility to work well in a teamWritten and verbal communicationCollaboration and interpersonal skillsMicrosoft ExcelMicrosoft PowerPoint Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Employment Type Permanent Closing Date 21 July 2025 11:59pm Job Title Technical Business Analysis Specialist Job Summary As a Technical Business Analysis Specialist, you thrive on collaborating with your team and providing valuable input to support stakeholders and team members to deliver technical analysis and research that enables successful business initiative/mission design and delivery, and ongoing technical capability operational performance. Job Description Who We Are Telstra is Australia s leading telecommunications and technology company spanning over a century with a footprint in over 20+ countries. In India, we re building a platform for innovative delivery and engagement that will strengthen our position as an industry leader. We ve grown quickly since our inception in 2019, now with offices in Bangalore and Pune. Focus of the Role As a Technical Business Analysis Senior Specialist, you thrive on applying analytical thinking to anticipate and resolve complex issues and drive solution development. You secure the buy-in and input from diverse stakeholders and teams to define and scope business problems that enable the technical capability teams to successfully deliver value, achieve mission outcomes and maintain a high standard of operational performance. What We Offer Performance-related pay Access to thousands of learning programs so you can level-up Global presence across 22 countries; opportunities to work where we do business. Up to 26 weeks maternity leave provided to the birth mother with benefits for all child births Employees are entitled to 12 paid holidays per calendar year Eligible employees are entitled to 12 days of paid sick / casual leave per calendar year Relocation support options across India, from junior to senior positions within the company Receive insurance benefits such as medical, accidental and life insurances What You ll Do Leverage deep technical domain skills and expertise to conduct technical impact and gap analysis, design, and research, working as part of a technical capability team in one or more missions to enable mission design and delivery, and as part of capacity planning and lifecycle management activities. Collaborate with diverse stakeholders (the team, product owners, technical product owners, solution designers, and solution owners, as well as component teams DevOps engineers, testers, and technical writers) to analyse business needs, develop and document both functional and non-functional specifications/stories, model workflows, model data, clarify business rules and acceptance criteria to enable capability teams to successfully deliver value and mission epics. Apply analytical thinking during iterative analysis, development, and testing activities, to provide input and anticipate and resolve issues in the identification, reporting, and closing of gaps in acceptance and feasibility. Work with the team and technical product owners to break down work into epics, features, and stories, and specify acceptance criteria, when working in agile teams, to enable the effective planning and delivery of work. Provide subject matter expertise in specific functional or technical domains for assigned technical capability teams to drive solution development and/or resolve problems within the team. Collaborate with the team to define and measure delivery and operational performance metrics and provide input to the wider team for capability performance, growth, and learning. Synthesise and share knowledge of emerging technology trends, innovations, and disruptions, preparing tailored analyses to define and deliver reusable components and capabilities. Use your strong communication skills to gain buy-in and input from stakeholders and teams, into continuous improvement and ways of working. About You 10 or more years of experience in a related field, such as Software Engineering and IT. Experience in SDLC (Software Development Lifecycle). Experience in Agile Software Delivery Desirable Experience/Skills: Telco industry experience is highly desirable. Knowledge and experience in Operations Support Systems (OSS) / Business Support Systems (BSS) is highly desirable. Knowledge of business processes in telco / eTOM is highly desirable. Experience in the customer order and fulfillment domain, customer data management domain, or billing/charging and payments domain is highly desirable. SQL skills are highly desirable. Exposure to AWS, microservices, Java Spring Boot, Hadoop, or PowerBI is nice-to-have. Knowledge in UI/UX development with exposure to accessibility guidelines is good to have Knowledge of Non Functional Requirement is highly desirable If you enjoy collaborating with different people and delivering amazing experiences for the customer, we want to hear from you! As part of your application with Telstra, you may receive communications from us on +61 440 135 548 (for job applications in Australia) and +1 (623) 400-7726 (for job applications in the Philippines and India). When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive. As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application.