SAP Team Lead Responsibilities: Lead and coordinate day-to-day SAP support and enhancement activities across multiple modules. Manage and mentor a team of SAP consultants; oversee task allocation, delivery timelines, and performance tracking. Serve as the Single Point of Contact (SPOC) between the client and offsite/onsite delivery teams. Collaborate with client stakeholders to gather requirements, analyze business needs, and translate them into SAP solutions. Review and validate functional/technical specifications, configurations, and testing deliverables. Ensure adherence to SLAs, documentation standards, and change management procedures. Proactively identify, escalate, and resolve critical issues in coordination with client IT and management teams. Conduct regular review meetings with client stakeholders and internal leadership. Facilitate knowledge transfer, maintain proper documentation, and support cross-training initiatives within the team. Must have Skills: Strong understanding of SAP business processes and cross-module integration points (e.g., MM-SD, SD-FI, PP-MM). Hands-on experience in configuration, support, or enhancement delivery . Excellent communication, coordination, and client-facing skills . Ability to manage priorities, deadlines, and team performance under minimal supervision. Good to Have Skills Understanding of SAP authorizations/security concepts . Knowledge of Fiori apps and SAP UI5 interactions for end-users. Basic understanding of ABAP debugging (for functional consultants) or integration tools such as IDoc, RFC, BAPI. Role & responsibilities
IT Infrastructure Project Manager Job Summary: We are looking for a results-driven IT Infrastructure Project Manager to lead, coordinate, and deliver IT Infrastructure projects, enhancements, and implementations. This role will collaborate closely with cross-functional technical teams (including Windows, Linux, Network, Security) and business managers to ensure seamless execution of projects and ongoing operational excellence. The ideal candidate must have hands-on experience in planning, scheduling, and managing infrastructure tasks such as server patching, upgrades, and system migrations, along with strong analytical and process improvement skills. Key Responsibilities: Plan and execute IT Infrastructure projects including system upgrades, server patching, migrations, and automation initiatives. Collaborate with business teams and technical teams Windows, Linux, Network, NOC, Automation, and JAMF to ensure timely and successful project delivery. Create dashboards and operational reports to track progress, resource utilization, and key performance indicators (KPIs). Streamline IT Infra processes and drive continuous improvement initiatives aligned with industry best practices and ITIL standards. Coordinate and monitor day-to-day operations and service improvement plans. Identify risks, dependencies, and improvement areas within IT Infrastructure operations. Drive process improvement plans. Maintain project documentation, status updates, and performance metrics for leadership review. Ensure compliance with organizational policies and IT governance frameworks. Must Have Skills: Proven experience in planning, scheduling and execution of IT Infrastructure projects. Efficient in coordinating between various stakeholders, understanding the business needs and able to add value. Strong understanding of Windows Server, Linux Systems, Network Operations, and Endpoint Management (JAMF or Intune). Hands-on experience with server patching, version upgrades, and system migrations tasks. Proficiency in creating dashboards and performance reports using tools such as Power BI, Excel, or ITSM platforms. Working knowledge of ITIL processes (Incident, Problem, Change Management). Strong project planning, coordination, and documentation skills. Excellent communication, stakeholder management, and leadership abilities. Good To Have Skills: Exposure to automation tools or scripting languages (PowerShell, Python, Ansible). Experience with cloud infrastructure environments (AWS, Azure, GCP). Understanding of cybersecurity and compliance within IT Infrastructure. Familiarity with monitoring and alerting tools used by NOC teams. Vendor coordination and SLA management experience. Certifications (Preferred but not Mandatory): PMP, PRINCE2, ITIL Foundation, or Agile Scrum Master Role & responsibilities
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