3672 Capacity Planning Jobs - Page 16

Design, develop, troubleshoot, and debug software systems to ensure the reliability, scalability, and performance of applications, databases, tools, and network infrastructure. Collaborate with engineering and operations teams to build automation, improve system observability, and reduce manual toil through robust tooling and infrastructure as code. Drive incident response, root cause analysis, and continuous improvement across services and platforms. Key Responsibilities: Design, build, and maintain scalable and reliable infrastructure to support high-availability applications and services. Develop automation tools to reduce manual operations and increase system efficiency (Infrastructure a...

To maintain service quality and meet FY2026 goals, I recommend adding a full-time, permanent team member. This hire is essential to sustain timely support and ensure the team remains capable of meeting stakeholder demands efficiently. Key Responsibilities: Design, build, and maintain scalable and reliable infrastructure to support high-availability applications and services. Develop automation tools to reduce manual operations and increase system efficiency (Infrastructure as Code). Monitor system performance, proactively identify issues, and implement solutions to ensure service uptime and resilience. Collaborate with development and operations teams to improve deployment pipelines, service...

Job Overview We re hiring an Automation Architect to design and govern end-to-end automation patterns across APIs, workflows, and human-in-the-loop (HITL) actions. You ll define the architecture for safe, auditable automation-spanning orchestration engines, connector/adapters, policy-as-code guardrails, and reliability/observability. The ideal candidate blends integration engineering, workflow/RPA expertise, and platform goverce to deliver secure, resilient, and cost-effective automations at scale. Key Responsibilities Automation Architecture & Roadmap: Define target architecture for orchestrated workflows (API, event-driven, and scheduled); create reference patterns for approvals, rollbacks...

Principal Site Reliability Engineer Location: Bengaluru, KA, 560076 Job Description: We are seeking a highly skilled Principal Site Reliability Engineer to join our team. The ideal candidate will have a Bachelor s or Masters degree in computer science, Information Technology, or a related field (or equivalent experience) with 15+ years of experience in DevOps, Infrastructure, or Site Reliability Engineering roles. Additionally, the candidate should have 4+ years in a senior or principal-level capacity driving SRE or reliability automation initiatives and a proven track record designing and scaling large distributed, cloud-native platforms. Telecom domain experience is good to have. Skills: D...

Description as a Forecasting Analyst, you will develop and implement sophisticated volume forecasting models to predict future business demands. A key focus will be managing both baseline forecasts and new business initiatives, working closely with Marketing and Business teams to validate and incorporate new project volumes into the overall forecast. You will help optimize operational efficiency through accurate demand prediction and capacity planning to ensure service levels meet anticipated volume requirements. You will work closely with Operations, Analytics, and Business Intelligence teams to develop and maintain accurate forecasting models, while regularly analyzing variance between for...

as a Forecasting Analyst, you will develop and implement sophisticated volume forecasting models to predict future business demands. A key focus will be managing both baseline forecasts and new business initiatives, working closely with Marketing and Business teams to validate and incorporate new project volumes into the overall forecast. You will help optimize operational efficiency through accurate demand prediction and capacity planning to ensure service levels meet anticipated volume requirements. You will work closely with Operations, Analytics, and Business Intelligence teams to develop and maintain accurate forecasting models, while regularly analyzing variance between forecasted and ...

Process planning Complete process design in consultation with Product Design and Launch team Preparation, verification & maintenance of production BOM (Bill of Materials) Conduct Process FMEA for input to facility & process set up for new projects Preparation of Fixtures Tools & Gauges (FTG), estimation, justifications, procurement process initiation, Design approval process, installation & commission and buy-off according to project time lines Design of Material handling Trolleys, Pallets, Lifting Tackles & other facilities related to manufacturing Ensures manufacturing process documentation (Process sheets, Control Plan, Tool Drawings etc.) Facility planning Preparation of FTG requirements...

Role & responsibilities Creating new and innovative forecast and capacity models to plan for future demand, growth and channel shifts. Identification and implementation of new technology for planning, including the use, development or procurement of effective workforce management software (WFM) and or other in-house systems/Excel. Forecasting volumes calls/inventories and capacity planning to support the scheduling and optimizing of customer service representatives for a major call center with 100+ agents that handles 50000 calls per month. Analyzing historical performance data to identify trends (associate behavior, call volume, activities, etc.) Producing dashboards and presentations for s...

Roles and Responsibilities Develop and implement supply chain strategies to optimize production planning, inventory management, and logistics operations. Collaborate with cross-functional teams to design molds, manage demand forecasting, and plan material requirements. Analyze market trends and competitor activity to inform supply planning decisions. Ensure timely delivery of products by coordinating with suppliers and distributors. Monitor key performance indicators (KPIs) such as on-time delivery rates, inventory levels, and costs. Desired Candidate Profile 5-10 years of experience in Supply Chain Operations or related field. B.Tech/B.E. degree in Mechanical or relevant discipline; MBA pre...

Key Responsibilities: Design Build Optimize End to End SAP Manufacturing Processes for customers enterprise Leading large scale transformation projects Manufacturing Workstream leveraging experience including PP object data migration experience in S 4HANA Conduct systematic client workshops to drive derive Key Design Decisions with Industry best practice recommendations As a Solution Architect lead the engagement efforts at different stages from problem definition to diagnosis to solution design development deployment in large S 4 HANA transformation programs Create detailed design and architecture and process artifacts implement the solution and the deployment plan Connect with senior clien...

Job Description: Workforce Real-Time Analyst Job Title: Workforce Real-Time Analyst Department: Workforce Management (WFM) Reports To: Workforce Real-Time Manager / WFM Manager Location: Bangalore Job Type : Full Time Job Summary: The Workforce Real-Time Analyst is responsible for monitoring, analyzing, and reporting on real-time contact center performance to ensure service level goals are met. This role plays a critical part in managing intraday staffing, adherence, and queue performance, while collaborating with operations and workforce teams to optimize resource utilization. Key Responsibilities: Monitor real-time call volume, agent adherence, and service levels across multiple queues and...

Role Purpose The purpose of the role is to provide timely, accurate and quality MIS reports, dashboards to the external & internal stakeholders of account(s) as per the defined process and standards of security and compliance Do Prepare timely and accurate MIS reports and dashboards as required by the stakeholders Must have Experience in capacity planning, scheduling, forecasting . Advance Excel knowledge mandate. Interact and work closely with management, internal stakeholders & clients to understand the business information needs Ensuring all reports & dashboards are prepared as per stakeholder requirements as per the desired frequency (weekly/ monthly/ quarterly) Ensure regular review wit...

We are looking for an experienced Project Manager / Scrum Master to manage multiple Agile squads within a critical client transition program. This role will focus on client relationship management, stakeholder engagement, risk management, and project governance , while also driving Agile practices as a Scrum Master . The ideal candidate will combine strong delivery management skills with the ability to foster collaboration, transparency, and continuous improvement across squads. Responsibilities Oversee the delivery of Agile squads, ensuring alignment with program objectives and client priorities . Act as the primary point of contact for client relationship management and stakeholder engagem...

In this role, you ll work closely with our Services Director and an experienced Services team to ensure we meet and exceed our commitments to clients. You ll be at the heart of the action, driving delivery from initial planning to final handover across multiple client engagements. You ll lead cross-functional teams, collaborate with Product Development, and ensure everything runs smoothly and efficiently all while keeping a close eye on timelines, quality, and client satisfaction. Key accountabilities Collaborate with internal stakeholders, providing client insights, to develop and execute client delivery roadmaps, ensuring high-quality output and resolution of escalated issues, driving cont...

As the Vice President, Product Engineering, India & Site Leader , you are a senior leader responsible for building and leading high-performing product engineering teams while serving as the senior-most leader at the StarRez India Office, combining: Product engineering leadership (70%) - driving excellence in engineering, product, design, quality, delivery and team capability across StarRez s product ecosystem. India site leadership (30%) - leading the StarRez India Office as it scales rapidly, ensuring operational alignment, cultural integration, and global collaboration. In this role, you are pivotal to StarRez s global growth and overall Product & Technology strategy. You will blend strate...

The Manager Content Quality Strategy will play a pivotal role in driving scientific content integrity, process excellence, and capability enhancement within the Medical Writing organization. This role is responsible for establishing strategic quality frameworks, optimizing workflows, and leading capability-building initiatives to ensure medical writing deliverables meet global standards of accuracy, compliance, and scientific credibility. Key Responsibilities: Strategic Quality Leadership: Implement content QC strategy across the clinical documentation portfolio. Embed a quality-by-design mindset into workflows, ensuring proactive risk mitigation and first-time-right delivery of documents. A...

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive w...

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all unde...

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all unde...

Role Purpose The purpose of the role is ensure all incoming non-voice (email) queues for all clients/accounts are responded to and resolved within the Average Speed of Answer (ASA) and per contract, through effective inventory management, capacity planning, skilling and reporting. Ensure process excellence through effective inventory management, capacity planning & skilling 1.Inventory Management Access the client tool and pull out daily queue inventory for the particular day Manually segregate queues as per skill, department, region and assign the same to agents trained on the particular skill Ensure appropriate resource planning/mapping for all queues as per skill Manually assign queues du...

Who Were Looking For The Sr Operations Engineer provides technical solutions to exceptionally difficult problems. This role will address day-to-day customer issues, application issues, problems and concerns that are detailed and complex in nature, requiring analysis and research. This position will install, configure, operate and evolve common infrastructure such as the network, servers, and external services (e.g. the cloud). - Some of What Youll Do Scope of the Role: Direct Reports: This is an individual contributor role with no direct reports Key Responsibilities: Provide escalated technical support for complex technical issues which may include leading problem management cases and provid...

Must have proficiency in the Performance Engineering discipline and have a good understanding of testing methodologies such as soak, spike, load, etc. Understand front-end web performance best practices and be able to perform analysis and make recommendations for optimization. Understand heap dumps, thread/stack dumps, JVM profiling techniques Proficiency in Java programming (very important). Experience with load testing tools and advanced knowledge of JMeter Experience with standard observation tools - Application Dynamics, Splunk, StackDriver, etc. Experience working with Cloud technologies and have a basic understanding of cloud architectures. Experience working with Jira or similar ticke...

The Site reliability engineer blends the principles of software engineering with the discipline of operations to create high-performing and reliable software systems. They are tasked with designing and implementing tools, processes, and systems to improve the reliability, scalability, and performance of large-scale applications and services. What will you do: Automation and reduce toils Create sustainable systems and services through automation. Automate operational mundane jobs, health checks, release and deployments. Measure and optimize system performance and innovate for continuous improvement Observability - Run the production environment by monitoring availability and taking a holistic...

At Fiserv, we are seeking an experienced and visionary Java Architect to lead the technical direction of our software projects. The ideal candidate will have extensive hands-on experience in Java development and a deep understanding of enterprise-level architecture, design patterns and best practices. The ability to think tactically as well as strategically and to articulate your expectations to a mixed team of engineers and senior level developers is critical to success in this role. In addition to these important skills, it is imperative that you can summarize technical issues relating to software implementation, function, and upgrades and prepare written and verbal updates to senior level...

Job Description Client-facing, liaison between Sales and Operations colleagues, managing client projects and internally coordinating with diverse media services to deliver clients solutions Specific Skills & Experience required: Excellent spoken and written communication skills in German language, and proven successful experience in a client facing role Proven successful experience as an Analyst or Senior Analyst, delivering complex client analytical projects, using project management platforms and managing diverse stakeholders Proven successful experience of handling and managing projects end-to-end. High level of competence using Business Intelligence tools/platforms, especially Microsoft ...