1451 Capacity Planning Jobs

As an Analyst at JLL Business Services (JBS) Workforce Management (WFM) program, you will play a crucial role in supporting WFM activities and system maintenance. Your primary responsibilities will include conducting data analysis, forecasting, and capacity planning across JBS. You will collaborate with the technical product owner and vendors to maintain and execute change requests for the workforce management platform. Reporting to the Senior Director overseeing the WFM program and Performance Coaching professionals, you will contribute to ensuring the right number of skilled resources are available to handle accurately forecasted workloads that deliver quality outcomes. Your day-to-day tasks will involve obtaining and validating historical data for forecasting, updating and maintaining capacity planners, providing analysis for staffing efficiencies, and developing clear reports and data visualizations for operations. Additionally, you will act as the system admin for the WFM platform, maintain comprehensive documentation, monitor program adherence, provide training and coaching, and serve as a Subject Matter Expert in WFM for Operations. Ideal candidates for this position will have 4-7 years of relevant work experience in workforce management or data analytics, along with a Bachelor's degree in a related field. Proficiency in Excel, MS SQL, and business intelligence platforms like Tableau and Power BI is required. Strong analytical skills, problem-solving abilities, written and verbal communication skills, attention to detail, and the capability to manage multiple projects simultaneously are essential. Experience in a global company working across cultures is preferred. The estimated compensation for this position will be based on the market range for the role and location, offering a supportive culture and comprehensive benefits package prioritizing mental, physical, and emotional health. The hybrid work model based on the JBS Flex program allows for 2-4 days in the office, with more during the Onboarding period. If you resonate with this job description and possess most of the requirements, we encourage you to apply. JLL is dedicated to creating a diverse and inclusive culture where all individuals feel welcomed, valued, and empowered to achieve their full potential.,

As a dynamic global technology company, Schaeffler has achieved success through its entrepreneurial spirit and extensive history of private ownership. Partnering with major automobile manufacturers, as well as key players in the aerospace and industrial sectors, we offer numerous development opportunities for individuals seeking to make a significant impact. Your responsibilities will involve planning and optimizing production systems using systematic approaches to enhance productivity and profitability. You will be tasked with ensuring continuous improvement across the value stream, analyzing and optimizing the production system, and creating/maintaining IE master data. Additionally, you will coordinate cross-functional projects related to process improvements, change management, and product launches, evaluate production KPIs for continuous enhancement, and perform product cost calculations. Implementing workplace design through time and motion studies, managing capacity and investment planning, and maintaining P-FMEA will also be part of your role. To qualify for this position, you should hold a Graduate Degree in Industrial Engineering or a related field, along with 5 to 10 years of relevant experience. Schaeffler values diversity and treats all employees with respect, encouraging the exchange of ideas and perspectives to foster creativity and innovation. By embracing our differences, we aim to drive sustainable value creation for our stakeholders and society as a whole, contributing to how the world moves forward. Exciting assignments and exceptional development opportunities await you at Schaeffler, where innovation shapes the future. We eagerly anticipate your application to join our team and make a difference. For more information and to apply, please visit www.schaeffler.com/careers. For any technical inquiries, please reach out to: Schaeffler India Ltd. Contact: Gauri Somwanshi Email: technical-recruiting-support-AP@schaeffler.com Keywords: Experienced; Engineer; Full-Time; Unlimited; Production Engineering,

Join our Team About this opportunity: We are excited to announce the opportunity to join Ericsson as a Service Delivery Line Manager. In this role, you will have the chance to support our service sales both directly and indirectly by utilizing our unit resources. This position involves understanding and aligning with our overall Service Delivery Processes, Models, Tools, and Strategies, all while ensuring our work is executed within the scope of OHS requirements. The role expands to cover responsibility for our internal workforce as well as ARPs/ASPs. Following the Ericsson Leadership Framework, this position invites an influential leader who values promoting the corporate values, ethics, and organizational culture to drive excellent performance. What you will do: Drive Performance Management for correct understanding and adherence to processes, methods, and tools. Conduct Resource and Competence Management to ensure matching the right resources to the right cost with the right competence. Manage unit finance to secure a balanced budget for the unit. Ensure service delivery execution to have well-defined KPI/SLA/targets for delivering according to the contract. Contribute and support service sales to promote our delivery. Apply Service Delivery Strategy with a strategy plan broken down to the unit level. The skills you bring: Competency Management, SRM Process, Merlin and data analytics. Capacity Planning, SRM Process, forecasting tools, and data analytics. Strategic Planning. Sales process. Financial structures for Service Delivery. Work Level Agreement (WLA) and Service Level Agreement (SLA). Financial Acumen. Customer Insights. Employee Performance Management. Market insights. Ericsson Business Processes Knowledge.,

As a Senior Database Administrator based in Navi Mumbai, India, your primary responsibility will be to create and manage multiple databases while assisting in capacity planning. You will play a crucial role in monitoring and maintaining database systems, as well as troubleshooting any issues that may arise. Ensuring data integrity, monitoring security, and managing roles and permissions of database users will be key aspects of your daily tasks. Utilizing tools like Profiler for database tuning, generating traces, execution plans, and identifying performance issues will be vital in your role. Your expertise in resolving problems such as deadlocks and contention will be highly valued. You will be expected to develop strategies and implement solutions for managing backups, restoration, and replication processes. Additionally, creating and managing constraints and indexes will be within your scope of responsibilities. Supporting software developers with database operations, including complex SQL development, DML tuning, and stored procedure creation, will be part of your collaborative efforts. Proactive housekeeping, archiving, and shrinking of databases will be essential tasks for ensuring optimal database performance. Managing production, QA, and development database environments will require your attention to detail and organization skills. Your ability to create detailed documentation, including diagrams of database infrastructure, will be crucial for effective communication and knowledge sharing. To excel in this role, you will need to learn relevant business processes, understand data flow, criticality, and dependencies. Coordinating and communicating effectively with internal teams and clients will be necessary for successful project outcomes. With 4 to 6 years of experience in database administration, you will bring valuable expertise to this position. This position offers a permanent, full-time employment opportunity in Navi Mumbai, India. Apply now to join our team as a PLSQL Trainee and make a significant impact in the field of database administration.,

As an experienced colleague at M&G Global Services Private Limited, you will be responsible for leading and managing multiple projects to ensure they are completed on time, within scope, and within budget. Your role will involve overseeing and managing all stages of the project, from initial analysis and strategy formulation to execution and post-deployment evaluation. You will develop detailed project plans, define project scope, goals, and deliverables, and coordinate with internal and external resources to ensure efficient project execution. Communication is key in this role, as you will be required to regularly communicate with stakeholders and team members regarding project status, risks, and issues. Building and maintaining relationships with key stakeholders and clients, securing necessary approvals, ensuring alignment, and addressing concerns in a timely manner are crucial aspects of the job. Compliance with company policies and relevant legal, financial, and regulatory requirements is essential. You will design and facilitate training programs for internal teams and clients, identify, assess, and mitigate risks and issues related to the project, and develop contingency plans to manage challenges that may arise during the project lifecycle. Continuous improvement efforts to enhance efficiency and effectiveness, collecting feedback from stakeholders to refine future projects and related strategies, and driving down costs through lean initiatives and innovation are also part of your responsibilities. Managing project budgets, tracking expenses, ensuring projects stay within financial constraints, and implementing lean initiatives for cost optimization are key components of this role. Experience working with multiple teams, program resource planning, financial planning, and risk management will be an added advantage. Strong project management skills, organizational skills, communication skills, and proficiency in project management tools are essential for success in this role. Candidates should have 10+ years of project management experience with a focus on managing complex projects, proven experience in developing and executing project plans and strategies, and experience in managing projects involving Investments/Asset management domain, Migration, Technology, and Cloud transformation. Educational qualifications include a Graduate/Post Graduate degree in any discipline, PMP certification or equivalent, and Investment Banking/Asset management related certifications are a plus.,

Job Description As a member of the collections team at Spocto, you will play a crucial role in managing in-house team leaders and overseeing vendor management at the location level. Your responsibilities will involve controlling the portfolio in terms of physical collections and CRR indicators in the external domain. You will be responsible for generating reports to track the field team's performance and liaising with other departments to enhance team efficiency. Additionally, you will manage allocation strategy, capacity planning, span of control, and provide in-house staff training on the company's products and services. Your role will also entail planning, addressing operational challenges, and implementing effective problem-solving strategies. Furthermore, you will analyze team performance, implement corrective measures for improvement, ensure quality controls are in place, handle customer escalations and complaints, and collaborate with other departments for effective resolution. Your proficiency in computer literacy, including internet usage, email communication, MS Excel, MS PowerPoint, and presentation skills, will be essential for coordinating effectively with various departments to address queries and concerns. Requirements - Graduation is mandatory for this position. - Prior experience in handling field teams, including Team Leaders and Agents, is required. - Proficiency in computer skills, including internet usage, email communication, MS Excel, MS PowerPoint, and presentation abilities. - Ability to efficiently coordinate with other departments to resolve queries and ensure smooth operations.,

As an experienced professional with 8 to 12 years of relevant experience, you will be responsible for managing the global ODM and in-house factory capacity at Lenovo. Your role will involve collaborating with the company's supply chain and other departments to formulate and implement capacity plans to ensure the achievement of the company's shipment targets. You will be expected to oversee the daily end-to-end manufacturing operations of the company's global ODM factories, ensuring that daily production and shipping plans are met efficiently. Additionally, you will lead the enablement of new ODM factories, establish manufacturing operation management mechanisms, and implement routine factory audits and review mechanisms. Monitoring and improving the key performance indicators (KPIs) of manufacturing operations for the company's global ODM factories will be a crucial part of your responsibilities. You will play a key role in participating in global supply chain delivery improvement projects to continuously enhance the efficiency of manufacturing operations and ensure delivery targets are achieved. Lenovo, a US$57 billion revenue global technology powerhouse, is focused on delivering Smarter Technology for All and is committed to building a more inclusive, trustworthy, and smarter future for everyone, everywhere. As part of the Lenovo team, you will contribute to world-changing innovation and be a part of a company that prioritizes owning actions, delivering on promises, and delighting customers. If you are a dedicated professional with a strong background in managing manufacturing operations and are passionate about driving continuous improvement in a dynamic global environment, we encourage you to explore this exciting opportunity at Lenovo. For more information, please visit www.lenovo.com and discover how you can be a part of our transformative journey towards building a smarter future for all.,

We are looking for a highly skilled Performance Testing Engineer with expertise in Apache JMeter to join our QA team. As a Performance Engineer at Boomi, you will be responsible for validating and recommending performance optimizations in our computing infrastructure and software. Working closely with Product Development and Site Reliability Engineering teams, you will be involved in performance monitoring, tuning, and tooling. Your role will involve analyzing software architecture, identifying potential areas for performance improvements, and working on capacity planning and benchmarking for new microservices. You will also design, automate, and execute scalability and resiliency tests using tools like blazemeter, Neoload, JMeter, and Chaos Monkey/Gremlin. Additionally, you will use observability stack to improve diagnosability and address performance bottlenecks. Your expertise in performance engineering fundamentals, monitoring performance using various tools, understanding AWS services, and recommending optimal resource configurations will be crucial. You should also have experience in analyzing heap dump, thread dump, SQL slow query log, and identifying performance bottlenecks. Flexibility to work in a remote and geographically distributed team environment is desired. Key Responsibilities: - Expert in performance engineering fundamentals such as arrival rate, workload models, responsiveness, computing resource utilization, scalability, and resiliency - Monitoring performance using native Linux OS, APM, and Infrastructure monitoring tools - Understanding AWS services to analyze infrastructure bottlenecks - Using tools like NewRelic and Splunk for APM and infrastructure monitoring - Analyzing heap dump, thread dump, SQL slow query log for performance optimization - Recommending optimal resource configurations in Cloud, Virtual Machine, Container, and Container Orchestration technologies - Flexibility to work in a remote and geographically distributed team environment Desirable Skills: - Experience in writing data extraction and custom monitoring tools using programming languages like Java, Python, R, Bash - Capacity planning and modeling using AI/ML or queueing models - Performance tuning experience in Java or similar application code Join us at Boomi as a Performance Engineer and contribute to the best work of your career while making a profound social impact. At Boomi, we value a culture of caring, continuous learning, interesting work, balance, and flexibility. If you are passionate about solving challenging problems, working with cutting-edge technology, and making a real impact, explore a career with us at Boomi.,

As a Cisco DNAC (Digital Network Architecture Center) Specialist, you will be responsible for serving as the primary subject matter expert for Cisco DNA Center. Your key responsibilities will include onboarding, provisioning, and managing network devices such as routers, switches, wireless controllers, and access points. You will be expected to have in-depth knowledge of Assurance features for network health monitoring, troubleshooting, and anomaly detection. In this role, proficiency in Software-Defined Access (SDA) fabric design, implementation, and operations is essential. This includes managing network policies, segmentation, and security integrations using tools like Cisco ISE. You will also be responsible for leveraging automation features, templates, and workflows to ensure efficient network operations. Your duties will involve leading the planning, deployment, and configuration of Cisco DNA Center solutions and related network infrastructure components. Developing and implementing standardized operating procedures (SOPs) and best practices for DNA Center management will be crucial. Additionally, you will perform proactive monitoring, health checks, and capacity planning for the DNA Center appliance and the managed network. As part of troubleshooting and resolution tasks, you will act as an escalation point for complex network issues, utilizing DNA Center's analytics and troubleshooting tools. Root cause analysis (RCA) for critical incidents related to network performance, connectivity, and security will be a key part of your responsibilities. Collaboration with Cisco TAC and other vendors for advanced issue resolution will also be required. Furthermore, you will play a role in mentorship and knowledge transfer by providing expert guidance, training, and knowledge transfer to junior network engineers and operations teams. Creating comprehensive documentation, runbooks, and playbooks related to DNA Center operations will be essential for knowledge sharing and operational efficiency. Preferably, certification in CCNP with Cisco Enterprise Design (ENSLD) would be advantageous for this role.,

The role of a Production Environment Administrator at Oracle involves managing the operation of production environments, including systems and databases that support critical business operations. You will be responsible for administering and analyzing multiple production environments, as well as recommending innovative solutions to enhance availability, performance, and supportability. Your deep technical knowledge, coupled with expertise in Oracle's Cloud Infrastructure, will be crucial in resolving complex production environment issues arising from factors like growth, scaling, cloud adoption, and high availability demands. In collaboration with Oracle's technology, you will contribute to the development, implementation, and support of the company's global infrastructure. Specifically, you will be part of the CSS (Customer Success Services) organization's Managed Cloud Services application operations delivery team. This team focuses on providing technical services for customer environment provisioning, software integration, data migration to Oracle Cloud Infrastructure, and major product upgrades for Fusion Middleware products. Your role will involve addressing the diverse needs of the team and ensuring efficient service delivery. As a member of the Managed Cloud Services application operations delivery team, you will play a key role in supporting customers with environment provisioning, software integration, and migration tasks. Your expertise in Fusion Middleware products, especially on Oracle Cloud Infrastructure Gen-1 & Gen-2, will be essential in developing solutions for customers, establishing architecture standards, and planning technical upgrades. Additionally, you will actively contribute to the design and development of tools and utilities aimed at enhancing application and service availability. This position requires round-the-clock availability to respond to customer requests and incidents, including weekends. You will be responsible for installing, monitoring, maintaining, and optimizing production server hardware and software. Your duties will also include providing technical support for complex issues, coordinating support cases, managing storage infrastructure, and ensuring consistent system uptime in a Cloud environment. Collaboration with internal technical resources and third-party vendors will be essential in resolving technical challenges and ensuring seamless operations. To excel in this role, you should possess proficiency in various FMW (Fusion Middleware) skills and technologies, including Platform as a service (PaaS), Infrastructure-as-a-service (IaaS), Identity Management Suite, WebLogic Server, automation of cloud offerings, Oracle Middleware components, Linux, and database administration. Strong communication skills, the ability to collaborate effectively, and a commitment to working in shifts, including night shifts and weekends, are also essential requirements. At Oracle, we are dedicated to fostering diversity and inclusion to drive innovation and create a culture that values diverse perspectives. By joining our team, you will have the opportunity to contribute to cutting-edge cloud solutions, collaborate with industry leaders, and be part of a workforce that celebrates individual talents and promotes work-life balance. Our commitment to providing a supportive and inclusive work environment extends to accommodating individuals with disabilities throughout the employment process, ensuring that every team member can excel and contribute to our shared success.,

Are you prepared for an exciting career opportunity that will give your professional journey a significant boost If your answer is yes, then consider joining us for dynamic roles in Sales, Presales, and Technical positions. At our organization, you will have the opportunity to collaborate with prestigious clients, including Fortune 500 companies and our esteemed MNC Partners like Microsoft, Oracle, Sophos, Fortinet, Symantec, and McAfee. If you are eager to make a positive change in your career path, we encourage you to reach out to us at hr@ldsinfotech.com. Company Name: LDS Infotech Pvt Ltd Company URL: https://www.ldsinfotech.com/ Location: Mumbai Position: L3 Engineer - Server Level Support Number of Openings: 3 Years of Experience: 5 Department: L3 - System Engineer Working Days and Time: Monday to Saturday, 10:00 AM to 7:00 PM, with the 2nd and 4th Saturday off Working Status: Working from Office Job Profile: Educational Qualifications: Graduate/MBA/B.E with knowledge in the IT field Key Technical Skills: - Windows Administration, preferably Windows Server - Hands-on experience with Active Directory, DHCP, DNS, IIS, Antivirus, etc. - Knowledge of MS Exchange Responsibilities: - Installation and troubleshooting of Windows Servers and Desktop Operating Systems - Configure Active Directory, including creating Domain Controller, Additional Domain Controller, DNS, DHCP, and Group Policies - Provide L3 Support for troubleshooting server hardware and Operating System-related issues - Strong knowledge in Active Directory, MS Exchange, O365, Windows clustering, volume management, patch management, backup strategy, monitoring solutions, and capacity planning - Excellent communication and presentation skills - Experience in working with onshore-offshore model support - Team management, mentoring team members, and project documentation - Ability to learn new technologies and adapt to complex environments Networking Skills: - Basic concepts of networking such as TCP/IP, SMTP, FTP, etc. - Hands-on experience in network design, crimping, and patching Security Products: - Disaster Recovery solutions and knowledge of Firewall/IT Security - Basic concepts of Antivirus with sound knowledge of popular AV solutions like McAfee, Symantec, Trend Micro, Kaspersky, etc. - Installation, up-gradation, and migration of Antivirus Server - Basic Firewall/UTM configuration and troubleshooting skills Virtualization Products: - Proficiency in Microsoft Hyper V and VMware Salary Package: As per industry standards Functional Area: Installation and Troubleshooting of Windows Servers and Desktop Operating Systems Reporting to: Manager Number of Persons Reporting to Candidate: Manager Position Requires Traveling: Yes (Field Calls) - Traveling allowance provided for client visits Join us at LDS Infotech Pvt Ltd for an enriching career experience in the vibrant city of Mumbai!,

As a Network Traffic Analyst at our company, you will be responsible for analyzing network traffic and implementing firewall rules. Your expertise in firewall technologies and infrastructure management will be crucial in ensuring efficient network segmentation and traffic analysis. You will work in a dynamic environment that requires attention to detail and technical competence. Key Responsibilities: - Analyze network traffic to draft and implement firewall rules, such as Privileged Access and service-to-service traffic. - Manage firewall changes in alignment with service modifications, evergreening, and interface additions. - Enforce firewall rule implementation during service maintenance windows. - Develop rules for DR servers and unseen traffic patterns. - Identify global/local common services and establish corresponding firewall rules. - Produce firewall reports and assist ITSO/Delegates with reviews and walkthroughs. - Provide support to ITSO and delegate queries through calls, emails, and chats for accurate rule configuration. - Monitor and update rules for local common services. - Deploy Illumio VENs, analyze installation logs, and troubleshoot failures. - Define rules for inbound/outbound traffic and validate rules for dependent surrounding services. Technical Skill Requirements: Mandatory: - MicroSegmentation: Illumio, Akamai Guardicore - Network Security Policy Management: Algosec, Tufin/Skybox - Proxy Technologies: Broadcom (Symantec/BlueCoat), Cisco Secure Web Appliance - VPNs: Cisco AnyConnect, FortiClient VPN, Palo Alto GlobalProtect, PulseSecure/Ivanti - WAF & DDoS: Akamai, Cloudflare, F5, Indusface/AppTrana, Radware - Firewalls: CheckPoint, Palo Alto, Cisco, Fortinet - SSE: Zscaler (ZPA/ZIA), Netskope, Palo Alto Prisma, FortiSASE, Cisco Umbrella - NAC: Cisco ISE, ForeScout, HP Aruba - Additional: Architecture Assessment, Capacity Planning, Cost Benefit Analysis, Compliance Evaluation Desirable: - Hands-on experience with the Illumio platform. - Writing and managing firewall rules using scripting or automated tools. Soft Skills: - Excellent verbal and written communication skills. - Ability to work under pressure in a fast-paced environment. - Strong stakeholder management with Project Managers, ITSOs, and support teams. - Quick learner with adaptability to new tools and changing priorities. Experience: - Total IT Experience: 10+ years - Firewall/Network Implementation: 5+ years If you possess the required technical skills and experience, along with the soft skills mentioned above, we encourage you to apply for this position and contribute to our team's success in managing network traffic effectively.,

As the Assistant Manager of Work Force Management at Side, a leading provider in the gaming services industry, you will be an integral part of our team dedicated to delivering exceptional gaming experiences worldwide. Your role will involve ensuring optimal staffing levels, enhancing operational efficiency, and providing exemplary support to various departments. We are looking for a data-driven individual with excellent analytical and leadership skills who can effectively manage a team and contribute to data-informed decision-making. Your key responsibilities will include assisting in the development and implementation of workforce management strategies, analyzing workforce data for forecasting staffing needs, monitoring day-to-day operations to maintain service levels, overseeing scheduling and staffing assignments based on real-time data, collaborating with department leaders to resolve operational issues, conducting training sessions for the workforce management team, supporting strategic initiatives to improve employee productivity and retention, and preparing and presenting reports to senior management. This full-time, permanent position is based in a remote setting with locations in Bangalore and Hyderabad. The ideal candidate should possess a Bachelor's degree in Business, Human Resources, or a related field, along with a minimum of 5+ years of experience in workforce management in the BPO Industry or related fast-paced environments. Experience in people management, capacity planning, forecasting, scheduling, and team management is essential. Strong analytical skills, familiarity with workforce management tools, excellent communication skills, proactive problem-solving abilities, and a team-player mentality are also required. Preferred skills include previous experience with workforce forecasting methodologies, knowledge of labor laws and compliance standards, and experience in the gaming or tech industry. The notice period for this role is 0 to 20 days. The interview process consists of 1 round and the induction will be in-person from either Bangalore or Hyderabad. If you meet the qualifications and possess the necessary skills, we look forward to receiving your application.,

Job Description We are looking for a dedicated and experienced Oracle Database Administrator to join our team focused on serving the communications sector. The ideal candidate will be responsible for the implementation, maintenance, security, performance tuning, and backup and recovery of Oracle databases. Responsibilities Oracle Database Administration: Proficiently manage Oracle databases, including installation, configuration, upgrades, and patches. Database Performance Tuning: Monitor, analyze, and optimize database performance, ensuring optimal speed, reliability, and stability. Security Management: Implement and maintain robust security measures to protect sensitive data, adhering to public sector compliance standards. Backup and Recovery: Plan, execute, and test regular backups and recovery procedures to safeguard against data loss. Capacity Planning and Growth: Forecast database growth and recommend hardware and software requirements. Troubleshooting: Diagnose and resolve complex database issues quickly and efficiently. Collaboration: Work closely with developers, system engineers, and other database administrators to ensure smooth operation of applications and systems. Qualifications Career Level - IC3 About Us As a world leader in cloud solutions, Oracle uses tomorrows technology to tackle todays challenges. Weve partnered with industry-leaders in almost every sectorand continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. Thats why were committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. Were committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [HIDDEN TEXT] or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

The Workforce Planning team provides the data, analytics, and resource management services to ensure Customer Operations staffing levels are appropriate to handle the needs of the business. This role of provides actionable insights to the business delivery teams including forecasting & planning, efficiency, headcount tracking, and seating and space utilization. This role is the key interlock between Customer Operations, Human Resources & Finance. Responsibilities: Forecasting & Capacity Planning Develop detailed resource models to show headcount utilization and need for major CO delivery team functions Workforce Planner will be Responsible to deliver the forecasting for the number of interactions, processing time, shrinkage, attrition and/or other required metrics and input for the capacity management process by use of standard forecasting tools and analysis. Also responsible for the capacity, staffing and resource management of one or more accounts and is providing guidelines and directions towards the WFM Scheduler creation Headcount Reporting & Analytics: Provide recruitment pipeline requirement Position & Head Management Efficiency Tracking: Provide robust measures of efficiency/productivity for each major business delivery team function Scheduling : Scheduling and shift optimization for Customer Support roles Customer Engagement Work closely with Customer Operations team, HR and Finance partners to ensure Workforce Planning meets the business needs Should be able to develop and maintain internal control, setting benchmarks and giving feedback on data performance and recommended actions. Develop and produce performance information with which to advise, engage and influence various levels of operational management. Qualifications: Confirmed experience in handling a workforce program, delivering resourcing plans for a variety of support and back office processing functions Must have good Communication skills Excellent database leadership skills Should have good analytical, Interpersonal skills & Problem Solving skills. Should have proven understanding of Capacity plan build and scheduling Outstanding communication and customer leadership skills and experience partnering with senior business leaders Experience working in a highly sophisticated global matrix environment Deep understanding of workforce planning, tools and methodology Understanding of business processes improvement and methods of working Strong interpersonal skills with all level of staff with excellent verbal and written communication Excellent planning, teamwork and organization skills. Equal opportunity employer LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyones race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what its used for, and how its obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice. Show more Show less

Role Production Planning: The PPC Engineer is responsible for developing and maintaining production schedules based on customer orders, capacity, and inventory levels. This involves working closely with the production team to plan and schedule production activities in a way that maximizes efficiency and minimizes waste. Material Requirement Planning: The PPC Engineer needs to manage the material requirements for production processes, ensuring that the right materials are available at the right time to meet production schedules. This involves coordinating with the procurement and inventory management teams to ensure timely availability of raw materials, components, and finished goods. Capacity Planning: The PPC Engineer is also responsible for evaluating production capacity and identifying opportunities for increasing efficiency. This may involve analyzing production processes, identifying bottlenecks, and implementing strategies to optimize capacity utilization. Inventory Management: Maintaining optimum inventory levels is a key aspect of the PPC Engineers role. This involves monitoring inventory levels, identifying slow-moving or obsolete inventory, and implementing measures to minimize excess inventory and stockouts. Production Control: The PPC Engineer plays a critical role in ensuring that production activities are executed as per the planned schedule. This involves monitoring production progress, identifying deviations from the plan, and taking corrective actions to ensure timely completion of production orders. Continuous Improvement: The PPC Engineer is expected to continually look for opportunities to improve production planning and control processes. This may involve implementing new technologies, improving production scheduling algorithms, or streamlining inventory management practices. Overall, the role of a PPC Engineer at Sansera Engineering is critical to ensuring that production processes are executed in a smooth and efficient manner, enabling the company to meet customer demands and maintain high-quality standards. If you are a detail-oriented individual with a strong understanding of production planning and control processes, Sansera Engineering could be the perfect place for you to grow your career. Show more Show less

You are urgently seeking an experienced Production Supervisor Executive for the Manufacturing Unit located in AHMEDABAD, requiring a background in Mechanical Engineering. Your responsibilities will include monitoring jobs to ensure timely completion within budget, coordinating production workflow for single or multiple products, planning and prioritizing operations for optimal performance and minimal delays, determining manpower, equipment, and raw materials required to meet production demand, assigning workers and staff to specific production operations, addressing issues promptly to minimize disruptions, collecting output information such as number of finished products and defect percentage, collaborating with quality control, warehouse, and other staff, and identifying opportunities to enhance productivity and reduce costs. To qualify for this role, you must hold a Bachelor's degree in Operations Management, Supply Chain Management, or a related field, possess experience in MRP II (Manufacturing resource planning), demonstrate the ability to adapt to changing priorities and excel in a dynamic work environment, exhibit knowledge of lean & 5S manufacturing principles as well as continuous improvement methodologies, showcase strong organizational and problem-solving skills, have excellent communication abilities, and be familiar with production forecasting, capacity planning, and production cost control. This is a full-time position with a day shift schedule. The role requires the ability to commute/relocate to Ahmedabad, Gujarat. Ideal candidates will have at least 1 year of experience in production planning. The work location is in person at Ahmedabad, Gujarat.,

The purpose of this role is to manage supply and demand across a Service Line or within a specific discipline with accountability for executing strategies to meet resourcing needs for client teams and the organization. You will partner and collaborate with growth, HR, finance, operations, and talent acquisition to staff teams timely and ensure excellence in client delivery. Key responsibilities: - Own and manage resource requests by validating requirements and affordability, searching for candidates, and presenting candidates for consideration. - Assist in reviewing capacity across capability areas on an ongoing basis and proactively work to re-balance professionals who are above/below utilization targets. - Engage with resources as a Career Navigator, gain a meaningful understanding of their skills, experience, and aspirations, and identify the right opportunities for them. - Identify instances of current and potential future over/underutilization and work with leadership to address issues and mitigate risks. - Liaise between Account, service line leadership, recruiting, HRBP, and Operations for applicable supply and demand. - Proactively review the opportunity pipeline to create and understand the picture of upcoming demand. - Propose resources with current or near-term availability to projects that align with their skills, professional goals, and/or staffing preferences. - Resolve staffing conflicts to the satisfaction of all parties, which may include identifying creative staffing alternatives and negotiating with projects and resources. - Support resource meetings to understand impacts on resource needs (new projects, timeline movement, etc.) and facilitate risk/issue mitigations. - Understand and communicate the impacts (financial, client relationship, skill) of applying one resource over another or removing a resource from work. Location: Pune Brand: Merkle Time Type: Full time Contract Type: Permanent,

As an Oracle DBA at Viraaj HR Solutions, your primary responsibility will be to manage Oracle databases efficiently. This includes tasks such as installation, configuration, migration, and performance tuning to ensure optimal database performance. You will also be in charge of implementing backup and recovery strategies to maintain data security and integrity. Monitoring database performance, troubleshooting issues, and writing and optimizing SQL queries are essential aspects of this role. You will need to manage user access and roles to ensure database security, as well as maintain documentation of database configurations and procedures. Applying patches and updates, collaborating with application developers, and conducting capacity planning for database growth are also part of your responsibilities. Additionally, you will be responsible for implementing disaster recovery solutions, testing backup systems, preparing regular reports on database performance metrics, and providing 24/7 on-call support for critical database issues. Participation in database design reviews and system architecture discussions is crucial to ensure database solutions meet technical requirements. To qualify for this role, you should have a Bachelor's degree in Computer Science or a related field and at least 5 years of experience as an Oracle DBA. Expertise in Oracle 11g, 12c, and newer versions is required, along with strong knowledge of database architecture and storage management. Hands-on experience with Oracle RAC and Data Guard, proficiency in managing Oracle database security settings, and familiarity with cloud database solutions like AWS and Azure are also necessary. Strong troubleshooting and problem-solving skills, the ability to work collaboratively in a team environment, excellent verbal and written communication skills, and knowledge of database automation tools and procedures are essential for this role. Familiarity with Linux/Unix operating systems, ITIL or other relevant certifications, and the ability to prioritize tasks and manage multiple projects simultaneously will be beneficial. If you are passionate about Oracle databases and have the skills and experience required for this role, we invite you to join our team at Viraaj HR Solutions and contribute to building strong, effective teams across various industries.,

Genpact is a global professional services and solutions firm with a workforce of over 125,000 individuals in more than 30 countries. Fueled by curiosity, agility, and the drive to provide enduring value to clients, we are dedicated to shaping a future that works better for all. Our purpose, the relentless pursuit of a world that works better for people, propels us to serve and transform leading enterprises, including the Fortune Global 500, by leveraging our deep industry knowledge, digital operations services, and expertise in data, technology, and AI. We are currently seeking applications for the position of Lead Consultant, Linux System Administrator. As a Linux System Administrator at Genpact, you will be responsible for implementing, performing, providing technical support, recommending support, and creating documentation. Your key responsibilities will include the following: Implementing Infrastructure: Administrators are tasked with building and installing computer infrastructure encompassing hardware, servers, and virtual machines. Additionally, they are responsible for performing regular maintenance on software, monitoring client systems, and proactively designing and installing upgrades, releases, and application patches. Providing Technical Support: Linux System Administrators are required to offer technical support to clients, respond promptly to reported issues, conduct root cause analysis, and perform various testing scenarios for comprehensive issue resolution. This role may involve being on call during irregular hours. Creating Documentation: In this position, you will be responsible for creating and maintaining documentation for all system-related processes and procedures. This includes project requirements, changes and upgrades, implementation plans, and support tickets. Furthermore, you will need to generate summary reports for clients or internal management. Qualifications we seek in you: Minimum Qualifications/Skills: - Bachelor's degree in computer science or a related field. Preferred Qualifications/Skills: - Intermediate level of Knowledge/Responsibility in Redhat/Centos. - Expert level knowledge of UNIX/Linux (L3) systems. - Proficiency in automation/configuration management tools like Ansible, Puppet, and Python. - Strong troubleshooting and analytical skills. - Experience with Linux servers in virtualized environments. - Performance troubleshooting and capacity planning skills. - Proficiency in troubleshooting, installation, maintenance, and tuning of Linux/Unix OS. - Knowledge of server hardware and software. - Experience in user administration using LDAP. - Familiarity with VMware Administration and virtualization techniques. - Knowledge of system security, patching, and upgradations. - Proficiency in host-based SAN migrations, SAN LUNS scanning, and mapping. - Strong understanding of LVM and Linux File systems. - Ability to tune kernel/system parameters. - Experience with Oracle ASM and SAN Storage. - Familiarity with TCP/IP, Routing, DNS, and NFS troubleshooting. If you meet the above qualifications and are excited about the opportunity to work as a Lead Consultant Linux System Administrator at Genpact, we encourage you to apply.,

As the person responsible for overseeing the outbound call center operations consisting of 700 seats, your primary objective will be to ensure high productivity levels by efficiently controlling, monitoring, analyzing, and reviewing the system. You will play a key role in determining operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses. Your input will be valuable in defining user requirements, establishing technical specifications, and setting production, productivity, quality, and customer service standards. Additionally, you will provide essential information and analysis for organizational strategic plans and reviews. Your duties will include developing call center systems such as customer interaction and voice response systems, as well as voice networks. You will be involved in designing user interfaces, developing and executing user acceptance test plans, and overseeing implementations. It will be your responsibility to maintain and enhance call center operations by monitoring system performance, identifying and resolving issues, and preparing action plans. You will conduct system audits and analyses, manage system and process improvement initiatives, and quality assurance programs, including the installation of upgrades. In addition to operational tasks, you will be entrusted with achieving human resource objectives for the call center. This will involve recruiting, selecting, orienting, training, assigning, coaching, counseling, and disciplining employees. You will administer scheduling systems, communicate job expectations, monitor and appraise job contributions, and review compensation actions while enforcing policies and procedures. Furthermore, you will be required to prepare performance reports for the call center by collecting, analyzing, and summarizing data and trends. Your role will be pivotal in ensuring the efficiency and effectiveness of the call center operations while driving towards high productivity and quality standards.,

We are currently seeking a Workforce Management Analyst 2 to become a valuable member of our team, responsible for managing all WFM tasks within our service center. The ideal candidate should possess a solid understanding of workforce management principles and practices, with expertise in planning, scheduling, attendance management, and performance reporting. You should be capable of working both independently and collaboratively as part of a team, demonstrating exceptional communication and customer service skills. As a Workforce Management Analyst 2 at our organization, you will be tasked with various responsibilities to ensure the smooth operation and optimization of workforce management processes. These include preparing timely reports on staff attendance and performance, sharing findings with management for necessary actions, reconciling daily attendance with timesheets, monitoring real-time performance metrics for each Line of Business (LOB), and communicating effectively with the management and operations team to ensure compliance with company standards. Furthermore, you will be expected to analyze PTO submissions, approve or deny them based on operational impact, submit schedule trade requests, manage process modifications and scheduling events, and utilize accurate schedule measurements to drive continuous improvement. Your role will also involve working closely with staff members, management, Human Resources, and Accounting to maintain staff lists, HC reports, and Master Roster updates. The ideal candidate for this position should have at least 4 years of experience in workforce management, including capacity planning, service level analysis, and performance reporting. Proficiency in Excel and other MS Office products is essential, along with a proven track record in a service center environment, preferably in a BPO setting. Experience with WFM Applications such as Teleopti/Calabrio, NICE IEX, Aspect, Verint, or Genesys would be advantageous, as well as advanced Excel knowledge and familiarity with general scheduling practices. Additionally, the successful candidate should possess strong problem-solving skills, conflict resolution abilities, numerical and analytical proficiency, and exceptional attention to detail. Professional fluency in English, both written and oral, is a requirement for this role. At our organization, we are committed to diversity, equity, and inclusion, and believe in providing fair employment opportunities without discrimination based on gender, ethnicity, socio-economic background, disability, marital status, or veteran status. We celebrate and champion our drive towards building an equitable opportunity environment, and our employees join us in embracing these values. We do not request or require any sensitive personal data to be shared with us during the application process.,

You will be working for our client, Masai, in a dynamic and fast-paced environment. As a qualified candidate, you should possess an AWS Certification and have a strong foundation in networking and cloud computing. Additionally, we are looking for individuals who are set to graduate in 2024 or 2025. Your primary responsibilities will include monitoring the availability and performance of production environments, with a focus on enhancing the efficiency and reliability of SaaS services. You will be tasked with optimizing cloud infrastructure capacity planning, which is entirely hosted on AWS. In case of incidents, you will be responsible for managing emergency responses, ensuring prompt mitigation of issues with high quality. Root cause analysis of incidents and execution of preventive actions will be essential tasks, along with collaborating with DevOps, InfoSec, and Engineering teams to improve the performance, reliability, and operability of various applications and services. You will work extensively with tools like NewRelic, Grafana, Loggly, PagerDuty, Site24x7, FreshService, Kibana, AKAMAI, AWS services like RDS, ESS, ECS, EC2, VPCs, Redis, Lambda, etc., to enhance observability and monitoring. Addressing customer concerns regarding infrastructure availability, performance, and security will also be part of your role. To qualify for this position, you should hold a degree in Computer Science or a related field. A solid understanding of observability, AWS cloud services (EC2, RDS, Elasticsearch, Redis, SQS, API Gateway, Lambda, etc.), and monitoring tools is necessary. You should be capable of monitoring a multi-tenant SaaS environment, including web applications, database services, APIs, and backend jobs. Previous experience in handling live production incidents, debugging/troubleshooting applications and infrastructure issues, following SRE best practices, and analyzing performance metrics is highly valued. Strong documentation and interpersonal communication skills are essential, along with a proactive approach to problem identification, performance improvement, and bottleneck resolution. The ability to work effectively in a diverse, team-focused environment with DevOps and engineering teams, as well as thriving in a rapidly changing environment, is crucial. Programming skills in languages like Python and AWS/ITIL certification would be advantageous. Key Skills: redis, saas environment, networking, AWS, incident management, problem identification, reliability, EC2, engineering, cloud computing, programming skills, documentation, ITIL certification, root cause analysis, monitoring, cloud, interpersonal communication, infosec, troubleshooting, observability, monitoring tools, SaaS, capacity planning, communication skills, performance metrics analysis, AWS certification, debugging, availability, Python, DevOps, infrastructure.,

You are a dedicated professional who thrives on designing new technologies, diving into data, optimizing digital experiences, and continuously improving ways to achieve results. You are seeking to be part of a performance-driven culture that focuses on creating technology with a meaningful impact. Your ideal work environment promotes sustainability, inclusion, wellbeing, and opportunities for career development. By joining this role, you will contribute to enhancing healthcare for billions of individuals globally, and it all begins with you. As part of your responsibilities, you will coach and guide teams in embracing the Agile mindset and practices. Your scope includes supporting new teams, providing ongoing coaching to project and product teams, whether they follow Scrum, Kanban, or a hybrid approach. You will serve as the primary coaching resource, offering hands-on guidance to Scrum Masters, Product Owners, and Agile teams. Additionally, you will provide personalized coaching to Product Owners on various aspects such as backlog management, release planning, user story development, sprint planning, and user acceptance testing. You will also coach Scrum Masters on effectively serving their teams, Product Owners, and the organization. Your role will involve assisting teams in implementing Agile methodologies, capacity planning, estimation techniques, backlog refinement, velocity measurement, and continuous improvement initiatives. You will create training materials and modules for Product Owners, Scrum Masters, Agile Teams, and Leadership, and deliver hands-on training sessions both in physical classrooms and virtual settings using collaboration tools like Mural or Miro. Furthermore, you will coordinate and facilitate agile community activities to foster shared learning across the organization and contribute to the Agile Center of Excellence by rolling out best practices and metrics. Your experience in scaling multi-team products/projects and transitioning from a project-centric to a product-centric organization will be valuable in providing insights and guidance to IT leadership. By observing teams and assessing their Agile maturity, you will contribute to improvement roadmaps and drive the adoption of Agile methods among leadership and their teams. About Us: You will be part of Kimberly-Clark, a company known for its legendary brands such as Huggies, Kleenex, and Cottonelle. Millions of people worldwide rely on Kimberly-Clark products daily, and your contributions as a talented professional are essential to our continued success and innovation. At Kimberly-Clark, you will collaborate with a top-tier team dedicated to driving growth, innovation, and impact, leveraging over 150 years of market leadership to explore new avenues for excellence. About You: You are a high-performing individual who thrives in a performance-driven culture that values authenticity and care. You are passionate about contributing to a company that prioritizes sustainability, inclusion, employee wellbeing, and professional development. Your work is driven by a desire to make a meaningful difference, and at Kimberly-Clark, you will have the opportunity to explore new approaches to achieving impactful results. Flexibility in work arrangements, such as hybrid models, will empower you to collaborate effectively and align your work with business objectives. Qualifications: To excel in this role, you will need: - Bachelor's or Master's degree in a relevant field (Advanced degree preferred) with at least 12 years of professional experience, including a minimum of 4 years in Information Technology. - 5-7 years of IT delivery experience, with over 5 years in an Agile Software Delivery Environment and 3 years in coaching Agile Teams. - Experience with Agile Project Teams, Scrum Teams, Kanban teams, and Product Teams, including coaching globally dispersed teams. - Strong training skills in both physical and virtual settings using collaboration tools like Mural or Miro. - Familiarity with Agile Life Cycle Management Tools such as JIRA or AzureDevops. - Excellent virtual meeting facilitation, communication, negotiation, and presentation skills. - Prior experience in designing and implementing scrum of scrums for global products with regional delivery. - Proficient in problem-solving and leading groups through problem-solving methodologies. - Product Management and Product Owner experience, along with IT application services delivery experience, Scrum-Master Certification, and Product Owner Certification. - Experience in developing and implementing new methodologies and working with organizations transitioning to a product-centric approach. To Be Considered: Click on the Apply button to complete the online application process. Our recruiting team will review your application and contact you if you are deemed a suitable fit for this role. Meanwhile, you can explore career opportunities on our website. Please note that the statements provided are a general overview of the role's responsibilities and requirements and are not exhaustive. Employment is contingent upon the successful completion of pre-screening tests, which may include drug screening, background checks, and DMV checks. Primary Location: IT Centre Bengaluru GDTC Worker Type: Employee Worker Sub-Type: Regular Time Type: Full-time,

The role of Senior Virtualization Engineer requires expertise in VMware virtualization technology, Compute Hardware, and Public Cloud. As a candidate in this role, you must possess advanced skills in the installation, configuration, support, troubleshooting, and business continuity for virtualization server technologies on a global scale. Your advanced hardware knowledge should cover various hardware platforms and bare metal technologies. Your expertise should also extend to the installation, troubleshooting, and support of various Server Operating Systems, with the ability to support a Global 24x7 operation. Your responsibilities will include the installation, maintenance, configuration, and ongoing support of Virtual infrastructure. You will be expected to provide advanced support, administration, maintenance, and configuration of Cisco Unified Computing System (UCS), HP, and Dell Blade Server infrastructures. Expertise in the installation, configuration, and maintenance of VMWare vSphere technologies such as vCenter and ESXi is crucial. You will also be responsible for implementing and administering VMWare hosting environments, as well as supporting, configuring, and maintaining Cloud assets in AWS and Azure. In this role, you will need to resolve complex enterprise system hardware and hypervisor problems by collaborating with peer teams and vendors to coordinate solutions. You will analyze system requirements, recommend actions for performance tuning, and assist in capacity planning of existing systems. Developing and maintaining installation and configuration procedures, coordinating support escalation communication, and managing ticket requests in the Virtualization Queue will also be part of your responsibilities. Additional responsibilities include having experience in virtualization system engineering in mid to large Enterprise Level Data Centers. You should possess solid System Engineering skills in VMware and Windows server, with expertise in supporting Vcenter and ESXi. Configuration experience in HA, Vmotion, and DRS Cluster environment, as well as advanced Storage configuring and diagnostics & troubleshooting of ESXi server environment, are essential. Experience in Disaster Recovery methodologies, VMware Horizon, Cloud technologies, VMWare vSphere Power CLI Scripting, and automation is preferred. Advanced knowledge in configuration and troubleshooting of vSphere replication, vRealize Automation, Orchestration, SRM, and NSX is considered an added advantage. Familiarity with Storage protocols, Kubernetes/Tanzu, containers, MS Window server products, Linux server products, and IP-related protocols is also required. Qualifications: - Bachelor's degree required Minimum Experience Requirements: - 7+ years of progressively responsible experience in related roles Other Requirements: - Preferred certifications required: VCAP - Excellent customer service skills - Strong written and oral communication skills - Ability to work well in a collaborative environment - Excellent organization, problem-solving, analytical, and multitasking skills,