546 Calls Handling Jobs - Page 3

We’re looking for a confident and motivated Sales Executive to join our team If you have a passion for communication, the ability to build genuine client relationships we’d love to hear from you!

What You'll Do: - Make Calls: Contact potential customers and explain our products/services. - Answer Queries: Respond to customer questions in a friendly, clear way. - Set Appointments: Arrange meetings for the sales team. - Follow Up: Check back with customers for additional support or updates. - Record Details: Keep simple notes on customer conversations. What We Need: - Good speaking and listening skills - Basic computer knowledge - A positive and friendly attitude Education: - Any degree (freshers are welcome)

Location: Hyderabad (Week-offs on Monday) Mode: Work from Office (11-8pm) Roles and Responsibilities: - Understand and closely analyze the customer's requirements - Attending inbound calls and making outbound calls to the Leads Generated through various marketing activities and providing them necessary project details over email or WhatsApp; doing regular follow up and ensuring customers site visit. - Responsible for entire sales function, from leads handling to ensuring site visits to Closures. - Preparing sales plan and responsible for the supervision of overall sales activities - Expanding customer database manifold and maintaining a potential customer data bank - Achieving high sales targets and managing collections from customers - Tracking sales team metrics, analyzing sales team data and developing plans to address performance gaps - Setting targets, performance plans and standards for sales representatives and coaching individual reps to improve sales performance - Enabling team by duly acknowledging team members achievements and accomplishments, planning and implementing regular training programs for skill building Other benefits : 1. Subsidized food facility will be provided (Breakfast, lunch, and snacks). 2. Incentives applicable for the sales team. 3. Transport facility - Pickup and Drop Bus shuttle. 4. Telephone allowance (Sim Card) will be provided.

"Hiring: Voice Process Customer Support (BPO)" Require Min. 1 Year experience into Customer support Should have fluency in English and Hindi Location: Bangalore (Work from Office) CTC: Up to 3.2 LPA Shift: Day 2 way cab facility Working Days: 6 days working | 1 day rotational off Notice Period: Immediate Joiners Only Qualification: Any Graduates About the Role We are hiring Customer Support Executives (Voice Process) for a leading BPO. This role involves handling customer queries through calls, ensuring excellent customer satisfaction.

"Hiring: Voice Process Customer Support (BPO)" Require Min. 1 Year experience into Customer support Should have fluency in English and Hindi Location: Bangalore (Work from Office) CTC: Up to 3.2 LPA Shift: Day 2 way cab facility Working Days: 6 days working | 1 day rotational off Notice Period: Immediate Joiners Only Qualification: Any Graduates About the Role We are hiring Customer Support Executives (Voice Process) for a leading BPO. This role involves handling customer queries through calls, ensuring excellent customer satisfaction. CONTACT: Archana- 9332827358

Female front office receptionist/Secretary required Bangalore Spine Specialist Clinic -CMR road, In front of Silver line diagnostics Salary 10k-15 k Timings 5 pm to 9 pm Freshers can apply Contact-9845529706(call/whatsap)

HELLO JOB SEEKERS GREETING'S FROM SHININGSTARS ITPL ####### HUGE OPENING'S FOR BLENDED PROCESS ######## SO ANYBODY WHO IS LOOKING TO START THEIR CAREER IN CUSTOMER SERVICE OR LOOKING FOR CHANGE CAN APPLY LOCATION- KOLKATA PROFILE- CUSTOMER SERVICE Roles And Responsibilities- 1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. 2. Overseeing the customer service process. 3. Resolving customer complaints brought to your attention. 4. Establishing a positive rapport with all clients and customers in person. 5. Handling customer concerns and complaints in a timely manner. Required Candidate profile- 1. Freshers/Experience all are eligible. 2. Graduates can apply. 3. Must be comfortable with WORK FROM OFFICE. 4. Must be comfortable with English SALARY- Upto 20k ctc for freshers Upto 26k ctc in for experienced Cabs provided in odd hours. WORKING DAYS- 6 INTERVIEW ROUNDS- HR,OPS AND CLIENT WORK LOCATION- SALT LAKE/NEWTOWN KOLKATA #####INTERESTED CANDIDATES CAN APPLY THROUGH THIS POST OR CAN CONTACT ON BELOW MENTIONED NUMBER- ######## PALAK TIWARI-8957243996 #kolkatajobs #ecommerceprocess #fixedshifts #dayshifts #customerservice #jobsinnoida #customersupport #telecalling #kolkata #customercare #upselling #fixedsalary #bpojobs #chatprocess #voiceprocess #kolkatajobs #domesticcalling #inboundprocess #queryresolution #customercomplaints ,

Graduate/Postgraduate, 2–3 yrs in telesales/telemarketing, Good English, basic computer skills, Outbound calling, Convert leads into enrollments, Meet monthly targets, Fixed salary (20-25k) + incentives WhatsApp CV to +91 9520887537 (Female only)

1.Pricing Analyst to join our team in transportation sector.candidate will possess a strong background in data analytics, pricing strategies, use of tools like Power BI, Python, and Advanced Excel. For Kolkata. Required Candidate profile 2.Male Back Office Admin Mumbai whatsapp only 9051032602 JD: Handling calls, client coordination, visitor management,office administration, housekeeping supervision,attendance,register's,office tasks

Greetings !!! We are excited to share an excellent opportunity for candidates looking to build a rewarding career in an International Voice Process with leading multinational companies. If you're a confident communicator with a passion for customer service, we'd love to hear from you! For more clarification about this job role, please feel free to reach out to us on the below mentioned number: Maria - 9986584828 (Please send us a message on WhatsApp in case the numbers are busy). NOTE: Provisional Degree Certificate and PANCARD (Hard Copy) mandatory. Job Description: We are hiring for International Voice Process roles with leading multinational organizations. This is a great opportunity for individuals who have excellent communication skills and a passion for customer interaction to start or grow their career in a dynamic, fast-paced, and professional environment. As part of the customer support team , you will handle voice-based interactions with international clients, providing prompt, courteous, and effective resolutions to a variety of customer issues. You'll be expected to deliver outstanding service experiences across global markets, working in collaboration with internal teams to ensure customer satisfaction and retention. Job Details Process: International Voice Support Salary: Freshers: 25,000 per month Experienced: Up to 6.5 LPA (Based on current CTC and relevant experience) Qualification Criteria: Education: Graduation is mandatory Excellent verbal communication skills in English Basic computer proficiency and typing speed (25/30 WPM) Willingness to work in night shifts and rotational offs Experience Required: Freshers with excellent communication skills are welcome Mandatory: Experience in international voice process for experienced candidates Key Responsibilities: Handle inbound and outbound international calls in a professional manner. Resolve customer queries, complaints, or issues efficiently and accurately. Maintain detailed documentation of customer interactions in system records. Adhere to process workflows, compliance standards, and quality benchmarks. Collaborate with internal teams for escalations or issue resolution where required. Meet performance targets related to call quality, resolution rate, and customer satisfaction . Desired Candidate Profile: Any Graduate / Undergraduate (With Excellent English Communication) Freshers & Experienced (05 yrs) can apply Must be open to work in rotational shifts/night shifts Good typing speed and listening skills Role Highlights: Opportunity to work with leading global clients Develop and enhance communication, problem-solving, and service delivery skills Exposure to US, UK, or Australian clients (Night/Rotational Shifts) Fast-paced and growth-oriented work culture Extensive training and support provided for freshers Perks & Benefits: Cab Facility (As per shift & company policy) Performance Incentives Night Shift Allowance Great work culture & career growth Regards, Maria 99865 84828 Rivera Manpower Services.

Renewal process life insurance Good communication. Salary upto 24k ctc Day Shift Rotational week off Need Linguistic candidates Malyalam, Telegu , Tamil Salary 20,000/- In hand Required Candidate profile HSC is mandate Job location- Airoli, Navi Mumbai, Maharashtra- 400708 To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Priyanka:- 7875990932

Responsibilities: * Manage incoming customer calls & queries via phone, email & chat * Resolve issues promptly with empathy & accuracy * Maintain high NPS through effective communication skills

Role & responsibilities Handle inbound and outbound calls, emails, and chat support to resolve customer inquiries in a timely and professional manner. • Guide customers through our services, health tests, and treatment offerings. • Schedule appointments, follow-ups, and coordinate with internal departments for smooth service delivery. • Manage and resolve customer complaints with empathy and clarity, ensuring customer satisfaction. • Maintain records of customer interactions and update CRM systems accurately. • Provide information related to health reports, tests, payment queries, and general concerns. • Collaborate with sales, operations, and medical teams to resolve complex issues. • Stay updated on company products, services, policies, and industry regulations Preferred candidate profile Bachelors degree in any discipline (Science or Healthcare background preferred). • 1–3 years of experience in a customer service role, preferably in healthcare, diagnostics, or health tech. • Excellent verbal and written communication skills in English (regional languages like Kannada/Hindi are a plus). • Strong problem-solving skills and a customer-first attitude. • Familiarity with CRM tools and customer support software. • Ability to remain calm under pressure and handle sensitive health related queries with discretion

NIIT is hiring! Customer Service Specialist (Night Shift, Voice Process) Location: Airoli, Mumbai , Salt lake , Kolkata Shift: Night (with one-way cab support) Salary: 1.96LPA - 2.4 LPA Experience: Freshers welcome! About the Role: Join our HRO Voice Team handling inbound customer queries. Youll be trained on-the-job, develop communication & computer skills, and contribute to a dynamic support environment. You Should Be: A graduate ( B.Com , B.A., BBA, BHM, B.Sc ) Confident English speaker Comfortable with night shifts and voice calls Basic with MS Office and typing What You’ll Do: Handle customer calls & resolve issues Maintain quality metrics (AHT, CSAT, etc.) Document interactions & suggest improvementsu What’s in It for You: Safe commute with night-shift cab On-site training & growth opportunities Kick-off a career with a reputable brand Ready to start? Send your resume to hayatt.8.khan@niitmts.com Contact via WhatsApp: 7302533421 Preferred candidate profile

1. Employee shall be responsible for taking incoming and outgoing calls 2. Employee should be pleasant and active while taking calls 3. Resolve & closed loop with all internally stakeholders ensuring all queries are pertaining to like OD Disbursal, statement, foreclosure, loan application status etc receive internal (Indifi employee) or g (Indifi Toll number) 4. Shall take lead in finding ways to automate things to customer complaints /requests 5. Shall be required to interact with various lenders, query resolution, welcome call & send welcome kit/ letter pst first disbursal explaining customer all key features.

Role & responsibilities Assist in guiding students through available educational loan options (including nonprofit, government, and partner-financed programs) Support students with loan application steps, documentation requirements, and follow-up communication Review loan application materials for completeness, accuracy, and compliance with organizational policies Maintain and update internal databases with student financial aid information Answer student inquiries via email, phone, and messaging platforms with empathy and accuracy Track loan application statuses and assist in compiling reports for internal use and donor reporting Collaborate with cross-functional teams (Student Success, Tech, Partnerships) to streamline support Qualifications: Strong written and verbal communication skills Excellent organizational skills and attention to detail Interest in educational equity, nonprofit work, or financial inclusion High level of professionalism and ability to handle confidential information sensitively Preferred but Not Required : Experience working or volunteering in education, nonprofit, or student support settings. If you're committed and eager to grow we want to hear from you! Apply now via the link below: https://forms.gle/1q4aT242aEdRUKe18

Designation : Student Support Associate Grade : G1 No. of Positions : 10 Location : Marol, Mumbai Workdays : 6 days (1 rotational week off) Shift Timings : 9-hours shift between 10:00 AM to 12:00 AM (quarterly rotational) Budget : 3.5 LPA - 4.5 LPA About the Role We are looking for a proactive and learner-centric L1 Student Support Associate to join our Student Success team. In this role, you will handle queries from learners via our ticketing system (Freshdesk) and live chat, ensuring timely resolution, consistent communication, and a high level of satisfaction throughout the learner journey. Key Responsibilities Handle incoming learner queries via Freshdesk (tickets) and live chat platforms Ensure timely resolution of issues while meeting SLA, CSAT, and quality benchmarks Maintain professionalism and clarity in all learner communications Collaborate with internal teams for issue resolution and escalations Accurately log and track interactions in the CRM system Deliver a seamless and positive learner experience across every interaction Work in rotational shifts, including weekends and public holidays, as required Required Skill Set Excellent written and verbal communication skills Strong problem-solving and interpersonal abilities Time management skills with the ability to multitask under pressure Familiarity with Freshdesk or other ticketing tools (preferred) Proficiency in MS Office or Google Workspace tools

Roles and Responsibilities Handle incoming calls from customers, address their queries, and provide solutions. Conduct cold calling campaigns to generate new business leads. Convert prospects into paying customers by showcasing the value of our services. Meet daily/weekly targets set by management for sales performance. Maintain accurate records of customer interactions using CRM software. Desired Candidate Profile 2-7 years of experience in BPO or telemarketing industry. Excellent communication skills with ability to handle high-pressure situations. Strong convincing power to convert prospects into paying customers. Proficiency in handling multiple tasks simultaneously while maintaining accuracy and efficiency.

Process:- Customer Service - Bank of india (inbound Process) -Fresher/ experience both can apply - Graduates or Graduation perusing -freshers Salary-13k To 18k + incentives -Shift timing:- 9:30am-6:30pm -Average communication required Required Candidate profile Qualification :- Graduates or Graduation perusing To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact:-HR Rutuja Mob No:-9822687351 Perks and benefits High Incentives and growth opportunities.

Inbound Customer Service Excellent communication. Salary upto 18k Inhand Day Shift Rotational week off Need Linguistic candidates Malyalam, Telegu , Tamil Salary 20,000/- In hand Required Candidate profile HSC is mandate Job location- Airoli, Navi Mumbai, Maharashtra- 400708 To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact:-HR Rutuja Mob No:-9822687351

Job Title: Associate/Senior Associate- Operations Package- Upto 30k//Based on your previous package Exp- 1+yr qualification- Graduation Location- Noida Shifts- Day||No Cabs||5.5Days working Anushika 9511159022 anushika.imaginators@gmail.com

Client Interaction and Sales: Engage with walk-in clients, comprehensively understanding their project requirements, and providing expert guidance on suitable selections. Cultivate and nurture relationships with existing clients to foster repeat business. Develop and implement effective sales strategies to attract new clientele and maximize sales opportunities. Prepare detailed proposals and quotations for clients, ensuring accuracy and timely communication. Sales Targets and Record Keeping: Set and surpass all sales targets established by the Chief Marketing Officer (CMO). Maintain meticulous records of client interactions and transactions using Excel or CRM software. Respond promptly and courteously to all customer inquiries, ensuring high levels of customer satisfaction. Collaboration and Coordination: Collaborate closely with the operational team to ensure timely delivery of products and collections of payments. Provide regular reports on daily sales activities to management. Develop and deliver engaging presentations to potential clients and referral partners. Appointment Scheduling and Online Presence: Manage appointment schedules efficiently, ensuring punctuality and professionalism. Coordinate with the web management team to upload creatives across social platforms and other digital channels. Site Visits and Measurements: Conduct on-site visits to assess project requirements and take accurate measurements. Update site measurements promptly in the records for future reference. Flexibility and Additional Responsibilities: Demonstrate flexibility and willingness to take on additional responsibilities as delegated by the Head of Sales and Marketing. Qualifications: Bachelor's degree in Interior Design or related field. Prior experience in interior designing, preferably in a sales-focused role. Proficiency in Microsoft Excel and CRM software. Excellent communication and interpersonal skills. Strong organizational and time-management abilities. Join Patterns Furnishing and embark on a rewarding journey in the dynamic world of interior design, where creativity meets salesmanship. Apply now and be a part of our passionate team dedicated to transforming living spaces into masterpieces of elegance and style. Note: This job description is indicative and may evolve over time, reflecting the dynamic needs of our organization. Keywords: Interior Designer, Sales, Client Interaction, Sales Strategy, Quotations, Record Keeping, CRM, Customer Service, Presentation Skills, Appointment Scheduling, Site Visits, Measurements, Home Furnishing, Chennai. Desired Candidate Profile : 1. Experience in Interiors 2. Must have knowledge of Color Coordination and Interior themes. 3. Well-groomed and pleasant 4. Preference of Age Span Between 18-30 yrs Perks and Benefits Additional Incentives available on achievement of target Kindly share your resume to 9345492218/8122071363

JOB DESCRIPTION Position: International Assistance Coordinator (Travel) Position reports to: Operation Manager Location: Andheri, Mumbai Experience: 20 % Voice 80 %-85% email 2 + years in customer service/referral specialist and/or call center experience Travel, Healthcare, Insurance, Hospitality, Assistance Agency exposure preferred Roles & responsibility: Open to work in rotating shifts which includes night shifts in a 24x7 work environment. Ability to speak in English and Hindi Resolve customer queries on calls and e-mails, complaints, problems and transactions coherent with agreed service standards and EUROP ASSISTANCE policies. Implement policies and procedures related to the flow of information and systems used within the operation. Establish & constantly strive to increase standards of performance for the operation Co-ordinate with the client and the relevant departments towards resolution of customers case Job location may be subject to movement as per Business needs Essential Duties/Responsibilities: Maintain information security as per the guidelines of the company Educate clients on care program/policies and assist with registration of case Strong analytical ability to resolve complex cases, gather & interpret data from different sources Ability to make informed decisions Ability to handle sensitive & confidential information Place outgoing calls to providers to check care availability and schedule appropriate care Coordinate service requests between customers, providers & internal operations team from first call to case closure Follow communication/update expectations with clients, in accordance with the EUROP ASSISTANCE policies & others as agreed upon Knowledge, skills, and abilities: Referral Specialist and/or comprehensive call center knowledge Outstanding customer service skills Ability to Multi Task and handle different types of cases Excellent verbal and written communication skills to effectively interface with all levels of clients, customers and staff. Caring attitude to manage customers in need of assistance which in many cases is urgent, emergency medical / travel related assistance Self-motivated and able to accurately assess situations & respond appropriately Team player Ability to work closely with other team members and departments Typing proficiencies of 35 wpm/and above average data entry skills Proficient in basic Microsoft applications

- Urgent Hiring! - No Sales, No Targets! - Salary: 16,000 (Freshers), 17,000 (Experienced) - HSC pass required - 9hr shift (7am-11pm) - 1-round interview, Immediate joining! -Hr Rahul (+91 92093 07213)

ACT Fibernet Chennai is hiring for Experienced / Fresher Customer service voice process role with 3 language proficiency (English mandatory Kannada / Telugu / Hindi Fluency is must) Purpose of the Role: The objective of this role is to deliver exceptional customer service by focusing on service skills and ensure all required operational parameters are met and adhered to. He/she is closely involved in interacting with customers on a day to day basis, clarifying and resolving customer complaints and queries, determining the cause of the problem, providing best resolution. Role Description: 1. To provide customer satisfaction on every call 2. To ensure closure of the ticket within the prescribed TAT 3. To provide speedy resolution 4. Willingness to work in 1 rotational week off & rotational Shifts 5. To resolves product or service problems by clarifying the customer's complaint Key Result Areas: This role will drive high performance customer service by ensuring the desired level of productivity, call quality, SME skills, resolution providing skills are as per the organizations required norms. Recruitment Specifications: Education Graduate or equivalent Work Experience: Strong communication skills & Good interpersonal skills Should know English & Tamil Week Off : 6 days working & 1 rotational week off Rotational day shifts Age - Below 25 Please make sure that you have all the documents in place and come to the interview with the below documents :- Resume Pan Card Aadhar Card Driving License (Optional) X Certificate XII Certificate UG / Diploma / ITI Certificate. Relieving letter (For immediate joiners) Appointment letter from previous company Last 3 months salary slip/ Bank statement