Receptionist

Receptionist Roles

• Serve as the first point of contact for visitors, clients, and customers.
  
• Manage front desk operations and ensure a welcoming reception area.
  
• Handle incoming calls, emails, and correspondence promptly and professionally.
  
• Schedule and manage appointments, meetings, and conference room bookings.
  
• Direct visitors to the appropriate departments or personnel.
  
• Maintain visitor logs, security passes, and front-desk records.
  
• Support administrative and clerical tasks for various departments.
  
• Receive, sort, and distribute mail, deliveries, and courier packages.
  
• Maintain office supplies inventory and order replenishments when necessary.
  
• Uphold company confidentiality and security protocols at all times.
  

Position Title:

Key Responsibilities:

• Greet and assist visitors in a friendly and professional manner.
  
• Answer, screen, and forward phone calls to appropriate staff members.
  
• Manage daily calendars, meeting rooms, and travel arrangements when required.
  
• Prepare and maintain front office documents, reports, and records.
  
• Coordinate with internal teams for office maintenance, IT support, and facilities.
  
• Assist with administrative tasks such as photocopying, scanning, and filing.
  
• Monitor and ensure cleanliness and orderliness of the reception area.
  
• Handle customer queries and complaints courteously and efficiently.
  
• Maintain confidentiality of sensitive company information.
  

Qualifications & Requirements:

• High school diploma or bachelors degree preferred.
  
• Proven experience as a receptionist, front desk officer, or administrative assistant.
  
• Excellent communication and interpersonal skills.
  
• Strong organizational and multitasking abilities.
  
• Proficiency in MS Office (Word, Excel, Outlook) and office equipment.
  
• Professional appearance and customer-oriented attitude.