1645 Calls Handling Jobs - Page 8

Hiring for Assistant manager-Customer service Role Purpose Managing Face to Face Interactions (Walk-in Desk) Handling complaint received from sales, collections and location stakeholders Stakeholder management Role Accountability Redressal of customer complaints / escalations received through RBI and walk-in desks. Responsible for providing best possible solution to end customer. Identify root causes for escalations, suggest process improvements. Highlight to all stake holders on escalations received. Handle walk-in customers and RBI complaints, complete RCA with quality resolution Ensure Wing-to-Wing Resolutions of cases received with utmost accuracy and delivering best in class service. Fi...

Responsibilities: * Greet guests, manage front desk operations, handle calls & mail. * Provide exceptional guest service with strong communication skills. * Coordinate office activities, operate computer systems. Health insurance Annual bonus

Greet visitors and direct them to the right team or employee they wish to meet. Receive calls, and record messages for any employee. Direct inquiries to the right team or employee. Interested candidates can mail their updated cv on cv1@transasia.info or WhatsApp on 9870890963

Job Title: Escalation Manager Location: Noida Shift: US Job Summary : As an Escalation Manager, you will be responsible for ensuring that any customer issues or concerns are addressed promptly and effectively, with the aim of maintaining a high level of customer satisfaction. You will play a critical role in managing and resolving escalated customer situations related to our professional services, maintaining a proactive approach to prevent escalations when possible, and driving continuous improvement in our customer service processes. Key Responsibilities: 1. Customer Issue Resolution: Act as the point of contact for customers experiencing issues or escalations related to services provided ...

Fresher can apply if interested Responding to client inquiries Email Management Inbound and Outbound calls Client feedback management Coordinate with admin department Should be comfortable working on Sundays incase if there are any project's Perks and benefits Training will be given if shortlisted

International/Domestic Voice process Location : Gurgaon /Noida/Delhi Salary : upto 38k + incentives Process : Customer Service , Sales, Technical Voice, Collections If interested then Call Anishka 8700622022, Abhishek 7428699250, Aditya 8826039380

Role & responsibilities A Service Help desk KRA (Key Responsibility Area) involves providing support for specific areas like IT services, with Key Responsibilities including assisting users with inquiries, troubleshooting issues, and managing Sapres Mangments Preferred candidate profile Serve as the primary point of contact for users needing technical assistance, responding to inquiries via phone, email, and chat. Log, track, and manage support requests in a help desk ticketing system. This involves assigning tickets, following up on progress, and ensuring proper closure. Escalate unresolved issues to the appropriate next level of support personnel or technical teams. Generate reports on tic...

||Hiring International Customer Support (Voice)||Immediate Joiners|| Freshers with execllent communication skills Min 1 year of experience into International Customer/Technical Support Voice Process. [Mandatory] Salary: Up to 5 LPA Location: Hyderabad Shifts: Night Shift / Rotational Shifts 5 Days working and 2 week offs Cab Facility: 2-way cab provided Joiners: Immediate joiners preferred About the Role We are hiring energetic and customer-focused professionals for our International Voice Process . The role involves assisting global customers via inbound/outbound calls, resolving queries, and delivering a superior customer experience. Key Responsibilities Handle inbound and outbound calls f...

|| Hiring for International Customer Support Executive (Voice)||Immediate Joiners|| Salary: Up to 5 LPA Location: [Hyderabad] Shift: Night Shift / Rotational Work Mode: On-site Key Responsibilities Handle customer calls from international clients (US/UK/EMEA/APAC based on process). Provide accurate information, troubleshoot issues, and resolve queries professionally. Maintain high levels of customer satisfaction and follow standard support procedures. Log customer interactions and update CRM tools accurately. Escalate complex cases to seniors or relevant departments when required. Meet performance metrics including call quality, response time, and issue resolution. Adhere to process guidelin...

Responsibilities: * Manage service desk operations & query management * Provide technical support via phone/email * Ensure timely resolution of customer issues * Maintain accurate records & reports * Handle escalations effectively Health insurance Provident fund

Job Role Enter and organise survey data Identify potential leads Call interested people & schedule appointments Coordinate with field executives Maintain simple records and follow-up lists Requirements Any degree Basic computer knowledge (Excel, email, WhatsApp) Good fluency in Tamil & English Pleasant communication & organising skills Freshers with good language skills can apply

IMMEDIATE HIRING..!! International Voice Process Executive (US) - 2 Openings US Tax Preparer - 2 Openings Location: L.B Nagar, Hyderabad Mandatory Night shift(9 am to 6 pm IST) Interested candidates: email their resume to support@taxnestllc.com Sales incentives Performance bonus

Responsibilities: * Manage client relationships through effective communication and service delivery * Compile data for reports and presentations Preparing Sales Quotation Client Mails Handling Client Grievance Handling Customer Support and Relation Annual bonus Provident fund

Role & responsibilities * Handle Inquiries * Manage inbound calls, WhatsApp messages, and web queries through the CRM. * Respond promptly using pre-defined templates or manual replies when required. * Appointment Management * Book appointments and coordinate with doctors for availability. * Share appointment details with patients and confirm schedules. * Payments & Invoicing * Check and update payment status for each booking. * Prepare invoices and send them to patients. * Doctor Coordination * Collect doctors fees and record audio confirmations if needed. * Share daily doctor availability updates in the group. * Follow up with doctors the next day for patient feedback. * Feedback & Follow-u...

Key Responsibilities: Handle inbound and outbound email and voice support for learners. Ensure a customer-centric, empathetic, and solution-oriented approach. Escalate complaints to the appropriate internal teams when required. Build long-term, trust-based relationships through professional communication. Provide accurate, detailed, and comprehensive information using appropriate tools and methods. Meet individual and team targets related to call handling and ticket resolution. Offer timely and effective solutions and ensure proper follow-up until closure. Adhere to defined communication protocols, SLAs, and organizational policies. Skill Set Requirements: Strong verbal and written communica...

Hiring: Technical Support Executive Voice (US Process) Location: Thane / Navi Mumbai Shift: US / 24x7 Job Role: Handle technical queries related to Laptop/Desktop for US customers. Eligibility: HSC/Graduate Freshers with good communication & basic technical knowledge Salary up to 25k in-hand HSC/Graduate with 6+ months experience Salary up to 36k in-hand + incentives Requirements: Excellent English communication Basic computer hardware/troubleshooting skills Willing to work in US shifts Apply Now: Team@jobwayr.com 84240 17940 - Firdous

Greetings from IGNITES Human Capital Services JOB Consultancy in bangalore" WE HAVE AN EXCELLENT OPENING FOR YOU FROM TOP BPO'S across India. Are you a Fresher/Experienced ( 6 month International Call Center Experience) with Good Communication Skills in English and Looking out for an Opportunity to Join a Call Center / BPO in a Rotational Shift. location:manayatha Freshers:30k Experienced:40k UK SHIFT call soumya@8088720040 call hr muthamma@9886112583 call anjum@7795311458 call kim@7829423175 call aditi@7795311459 NOTE:- PLEASE schedule your interviews with the HR's Roles and Responsibilities Desired Candidate Profile Perks and Benefits

Receive\Make calls to Patients as per the Patient care program Patient Registration Management. From data entry to issuing the enrolment kit to all Effective channelization of Incoming mails Client coordination if required

Roles and Responsibilities Handle customer calls, resolve queries, and provide excellent service to clients. Provide accurate information on products/services offered by the company. Escalate complex issues to senior team members when necessary. Meet performance targets for quality, productivity, and retention metrics. Maintain a positive attitude and work environment throughout the shift. Desired Candidate Profile 0-5 years of experience in BPO or related field (preferably). Excellent communication skills with ability to handle international voice process. Strong problem-solving skills with attention to detail and analytical thinking. Ability to work effectively in a fast-paced environment ...

Position - IT Helpdesk Coordinator Location - Navi Mumbai - Airoli Preferred - Only Male Candidates Desired Candidate Profile 1-6 years of experience in an IT help desk environment handling calls, emails, and chats. Strong knowledge of Windows operating systems, Active Directory, Outlook configuration, printer setup/troubleshooting, antivirus installation/configuration. Excellent communication skills with ability to handle multiple conversations simultaneously. Ability to work independently with minimal supervision while maintaining high levels of productivity.

Roles and Responsibilities Handle customer calls, resolve queries, and provide excellent service to clients. Provide accurate information on products/services offered by the company. Escalate complex issues to senior team members when necessary. Meet performance targets for quality, productivity, and retention metrics. Maintain a positive attitude and work environment throughout the shift. Desired Candidate Profile 0-5 years of experience in BPO or related field (preferably). Excellent communication skills with ability to handle international voice process. Strong problem-solving skills with attention to detail and analytical thinking. Ability to work effectively in a fast-paced environment ...

Job Overview We are looking for a customer-focused and energetic Customer Support & Sales Executive to manage customer queries, ensure smooth order handling, and provide excellent service while supporting basic sales activities. The role is ideal for someone who enjoys helping customers, solving problems, and building strong client relationships with occasional involvement in upselling and cross-selling. Key ResponsibilitiesCustomer Support (Primary Role) Handle customer inquiries via phone, email, chat, and social media. Provide accurate information about products, services, and order status. Resolve customer complaints professionally and ensure complete satisfaction. Assist customers with ...

Job Description: Admin Executive needed to manage front desk, calls, mail, filing, supplies, vendors, and assist HR with onboarding and attendance. Strong communication, multitasking, and attention to detail required; admin experience is a plus.

1. New Participant Sourcing Research and identify potential individual and institutional participants for upcoming seminars. Build and maintain an up-to-date prospect list and outreach pipeline. Maintain a database of interested leads with status tracking (registered, invited, confirmed, no-show). 2. Data Management & CRM Updates Organize participant data segment-wise (region, industry, organization type, interest area). Ensure accurate, timely and consistent data entry in the CRM (lead/source, status, notes, follow-up dates). Keep participant lists, attendance logs and feedback records up to date. 3. Participant Communication Draft and send professional event emails (invitations, confirmati...

Admin Executive with Tally knowledge to make proforma & tax invoices, handle calls, follow up with customers, coordinate with factory & supervisors, manage files, import papers, bills and general office work; punctual and willing to learn Indiamart.