546 Calls Handling Jobs - Page 8

Process:- kotak 811-Outbound Process (Telesales) -Qualification: HSC or Any graduate / Under graduate -Work From Office -Location - MBC Park Kasarvadavali Thane- 400615 -Shifts Timing: - Day Shift -Salary:- Upto 15,000 in-hand plus incentives. Required Candidate profile Qualification:- Hsc Pass To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person :- HR Prathmesh Mob No:- 9607404867 Perks and benefits competitive Salary with unlimited Incentives

Openings for Underwriter Looking for an experience with Underwriter or Mortgage HR Aditi@ 7795311459 ruth@9590520040 immediate joiner Available Positions:-Underwriter location:manayatha tech park Need min 1 year experience in mortgage or underwriter salary upto 8.5lks

Job Title: E-commerce Customer Service Representative Location: Remote Employment Type: Full-time Job Summary: We are seeking a proactive and detail-oriented E-commerce Customer Service Representative to support our growing online business. The ideal candidate will have experience managing a high volume of customer inquiriesprimarily via emailand occasionally over the phone. Your role is crucial in ensuring a smooth and positive shopping experience for every customer. Key Responsibilities: Manage and respond to a high volume of customer emails daily, ensuring timely and accurate replies. Handle customer service calls when needed, maintaining professionalism and empathy at all times. Resolve issues related to orders, payments, refunds, returns, and exchanges. Track shipments and update customers on order status. Document all customer interactions in the system and escalate issues as necessary. Coordinate with internal teams (warehouse, logistics, product) to resolve queries efficiently. Support bulk email tools and systems to manage customer communications at scale. Maintain high standards of customer satisfaction and adhere to service level targets. Required Skills & Qualifications: 24 years of customer service experience, preferably in an e-commerce environment. Proven ability to manage and prioritize bulk email communications. Strong written and verbal communication skills. Comfortable with occasional inbound/outbound customer calls. Experience with helpdesk tools (Zendesk, Freshdesk, Gorgias, etc.) and email platforms. Detail-oriented with excellent problem-solving and organizational skills. Familiarity with order management systems and e-commerce platforms (e.g., Shopify, WooCommerce) It's a night shift job Timings: 7:30 PM to 4:30 AM

Job Title: MHLS Associate (L3) (Work from Home with limited VCC Locations) Locations Available: Andhra Pradesh, Telangana, Karnataka, Tamilnadu, Maharashtra, Uttar Pradesh, Delhi, Punjab, Rajasthan, Kerala, West Bengal This is work from Home based, for 06 months contract on Amazon payroll. About Amazon India Development Centers : Amazon India Development Center (AIDC) started in Bangalore in 2004 followed by centers in Bangalore (2005) and Chennai (2006). The vision was to utilize the top talent available in India to drive our global business growth. Today, AIDC builds, supports, tests and manages technology, products & services which support millions of Amazon customers worldwide. About the team: HR Services is comprised of the following teams: HR Operations, HR Compliance, Leave of Absence and Accommodations (LOAA) and several support functions that include ACES, Finance & Analytics, Vendor Management and Content Management. The umbrella of HR Services includes the following teams: the MyHR Live Support (MHLS), Onboarding, PeoplePortal and Payroll Support, Data Management, Exits, and Internal Transfers. These teams are located in Hyderabad & Bangalore to provide for follow-the-sun support of these key activities. We are looking for a dynamic, organized self-starter to join our MHLS Core team. The MHLS associate will work closely with the MHLS team in the US to provide a variety of HR services to North American Employees. We have an immediate need for dedicated professionals to join team in their HR Contact Center. Be the voice of MHLS, as the first point of contact for Employees, Managers and the HR community. Deliver highest standards of service in any customer interaction and ensuring an accurate, efficient & personalized resolution of queries through effective usage of systems, tools & resources. Key job responsibilities The MHLS team is comprised of HR Professionals supporting Amazon employees globally within multiple languages, with services 24 hours a day, 7 days a week in some countries. As a MHLS Professionals your responsibilities will be: Handle inbound and outbound calls from Amazon employees regarding their HR queries Receive queries via phone or chat and log contacts into the shared service case management system. Responsible to work on Ticketing to resolve the queries received from the employee Responding to inquiries regarding policies and programs including benefits, attendance, payroll deductions, etc. Adhere to defined processes and ensure delivery in accordance with set quality standards Thorough knowledge of policies & processes for multiple Customers group Ensure the Service level are achieved at all times for HRS processes Use high judgement, critical thinking and rationale to balance process adherence with employees needs to analyze and decide on suitable resolutions Integrity and discretion in dealing with sensitive information and ensure data privacy at all times Take ownership for query resolution and individual metrics Basic qualifications A bachelor's degree Minimum of 0 -10 years of experience in international voice process Willingness to handle calls Willingness to work in call center / contact center / Help desk environment Willingness to work in 24*7 support process including night shifts Proficient with MS Excel, Word, email writing Application of Phone and email etiquettes in customer interactions Preferred qualifications Handling HR help desk is desirable Experience in HR/HR shared services Experience in PeoplePortal Domestic Relocation Provided: No Shifts: Rotational (it is a 24*7 shift environment and shifts are rotational, changes every 3-4 months) Weekly Off: Rotational two consecutive day off (it is a 5-day working week with 2 consecutive days off. The off days may change every 3-4 months) Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Softcode Solutions hiring Telecaller (Female preferred)! Handle calls, follow up leads. Key Responsibilities: Make and receive calls to prospective Explain our services clearly and convincingly Maintain call logs and update the database Required Candidate profile Minimum 6 months of tele calling Good communication skills in Telugu, Hindi & English Basic computer knowledge (MS Office, data entry) Positive attitude, patience, and willingness to learn Perks and benefits General shift timings, Attractive Incentives

Job Description: We are looking for enthusiastic and experienced Telesales Executives to join our dynamic sales team at Trinity Realtech, a growing real estate company in Noida. Key Responsibilities: Make outbound calls to prospective clients from our database. Explain real estate projects and services clearly and confidently. Convert leads into site visits and coordinate follow-ups. Maintain and update the client database on a regular basis. Handle inbound calls and resolve queries efficiently. Share project details via WhatsApp, email, or other communication platforms. Work closely with the sales and CRM team for closures. Key Skills Required: Excellent communication and convincing skills Basic computer and WhatsApp handling Confidence on call and target-driven attitude Prior telesales or real estate experience preferred Minimum 6 months to 2 years of experience Job Type: Full-time | Office-based Location: Sector 132, Manaar Tower, Noida Contact to Apply: Mahin Khan HR Manager mahin@trinityrealtech.com Block B-28, Manaar Tower, 6th Floor, Sector 132, Noida

We are hiring Office Support roles in Bangalore. Freshers only Graduate must Basic computer knowledge required Share resume on WhatsApp: 7095107725 with: Self Introduction What do you know about Customer & Office Support?

Role & responsibilities: Responsible for managing the front desk and ensuring of smooth administrative operations. Key duties include: Greeting Visitors and Staffs, answering phones and addressing queries. Should have prior experience in this role HR Contact Person: Naveen

Job Description: Responsible for ensuring zero defect complaints Management for the unit To ensure accurate and error free compliant management for the complaints recieved at the call centre pertaining to cards liabilities assests etc as they case may be To ensure complete and accurate complaint resolutions within the defined TATS To Ensure process compliance as per the set audit and SQ guidelines TATS Minimum experiences in years 0-2 , exposure to Banking preferable and Candidates with prior customer service background are preferred. Note : carry this post in your Mobile to show as gate pass

Greetings from IGNITES Human Capital Services JOB Consultancy in bangalore" WE HAVE AN EXCELLENT OPENING FOR YOU FROM TOP BPO'S across India. Are you a Fresher/Experienced ( 6 month International Call Center Experience) with Good Communication Skills in English and Looking out for an Opportunity to Join a Call Center / BPO in a Rotational Shift. location:manayatha Freshers:30k Experienced:38k UK SHIFT call namritha@7795311104 call hr manish@7848820049 NOTE:- PLEASE schedule your interviews with the HR's Roles and Responsibilities Desired Candidate Profile Perks and Benefits

Greetings from ignites We are hiring for sanctions screening for the top MNC in bangalore Looking for minimum 2 year experience in Sanctions screening graduate, undergraduate is fine salary - up to 6.5 lacks + incentives Location- Hebbal Bangalore Shift- Rotation Immediate joining, please call hr Shruthi@7816842400 hr pooja@9886112704

Responsibilities: * Manage personal schedule, fix appointments & travel bookings * Handle calls, draft letters, Excel and Powerpoint * Oversee petty cash, banking ops & GST and Taxation deadlines/compliance & Property Management and Paperwork Annual bonus Provident fund

Job Title: Sales Support Executive Company: Minimac Systems Pvt Ltd Location: Viman Nagar, Pune (Work from Office) Department: Marketing Salary: Best in Industry Reports to: Department Head Key Responsibilities: Follow-up Calls & Mails. Respond to customer inquiries and provide product/service information. Coordinate with internal teams. Maintain sales records and generate reports. Follow up on leads, quotations. Support the sales team with scheduling, documentation, and presentations. About Minimac Systems Pvt Ltd Minimac was incorporated in 2012 and is recognized by DPIIT, Ministry of Commerce & Industry (GOI). We offer the best-In-class, versatile, application-compatible, cost-efficient equipment for Lubrication Reliability and Contamination Control. We have established a strong brand and market presence in Asia, the Middle East & Caspian, North Africa, Africa, South-East Asia, and Australia. We are an ISO 9001, 14001, and 18001 certified company. We have recently been awarded the MEA Business Award for the best lubrication reliability & contamination control and best engineering solutions by SME Empowering India. Minimac is a young and dynamic company with 70% of its workforce being in the age bracket of 21-25 years. Website: www.minimacsystems.com

Role & reJob Title: Sales Cum Receptionist Location: The Karma Centre, JP nagar, Bangalore About Us: The Karma Centre is a spiritual organization offering courses and programs to promote personal growth and holistic wellbeing. Key Responsibilities: Attend calls and enquiries generated through ads, provide information, and convert leads into admissions. Follow up with prospects via calls, emails, and messages. Maintain enquiry and admission records. Greet and assist visitors and handle walk-in enquiries. Keep track of expenses and coordinate with the accounts team for salary processing. Maintain attendance records and support daily clerical tasks. Prepare and share periodic reports as required. Requirements: 13 years experience in sales, reception, or administrative roles. Good communication skills in English, Hindi, Kannada. Basic computer proficiency (MS Office, data entry). Pleasant personality, organized, and able to multitask. Interest in spirituality and wellbeing is a plus. Work Schedule: Monday to Saturday, 9.30am to 5.30pm Salary: AS per industry standards reponsibilities Preferred candidate profile

Role & responsibilities Receive customer complaints & get it registered in Service Desk and in CRM wherever applicable. Proactive communication with customers on its status & closure by co-ordinating with service team Send daily updates to field team on daily basis on complaints and pursue with team to close the customer complaints. Assign visit to Engrs- Monitor Daily/Weekly visit plan vs completion Drive Engrs. to close customer complaints in Service Desk mobile app daily Collect FSR , Testimonials, CSSR etc & collate and maintain files in the branch Team daily attendance to HR Daily dash board report on customer visits Prepare monthly QCM Report , maintain order receipt & live offer bank register Sending weekly, monthly productivity report To call 5 customers per day and take feedback and report Generate enquiries from above calls Call customers 30 days in advance for AMC / O&M accounts which expiries & ensure renewal Joining formalities for new joinees Follow up of PI payment & o/s for services vs collection target vide telephone & mail Manage and monitor O&M sites and address customer queries. Achieve O&M, AMC renewal order no. target through field team Achieve payment, FSR, CSSR's & Testimonials target through field team Plan and monitor AMC visit schedule vs completion weekly & monthly and report Get clearance of service billing from customers and field team- O&M based on attendance Daily service order booking and billing as per customer PO Submit service bills to customer and take acknowledgement within a week of raising bills. Prepare quotes to customers and Engrs. for spares, consumables and services Prepare monthly customer O&M, KAM AMC visit reports Provide above report updates to HO time to time Preferred candidate profile Good Communication skill along with working knowledge of Computer (PPT Excel & Word). Capable of making report.

Process:- Customer Service - Bank of india (inbound Process) -Fresher/ experience both can apply - Graduates or Graduation perusing -freshers Salary-13k To 18k + incentives -Shift timing:- 9:30am-6:30pm -Average communication required Required Candidate profile Qualification :- Graduates or Graduation perusing To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Ashwini :- 9923656681 Perks and benefits High Incentives and growth opportunities.

Role & responsibilities Designation- IT Helpdesk Coordinator Experience 1 years + Location Mumbai, Goregoan. Education- Any Graduates. Please find the JD Attached- Call Management Email checking, call logs and email closure by replying to user with status. Phone calls, assignment of calls & follow-up for closure. Workflow system full overview & process Mandatory call log in Workflow system, and review process calls Daily, Weekly, monthly etc. Inventory management, Incident management, request call management. All new assets should tagged and maintain data in related inventory list and Workflow system. Monthly share addition/deletion to Finance for FA register update and Corporate Function for insurance Maintain Asset list as per location/entity wise Vendor Management Take follow-up with vendor for daily case to case basis for laptops calls. Co-ordinate with different vendors for service/billing issues. Maintain vendor list Other work New Joinee updation in New Joinee list & put reminder to create email ids After joining send IT manual and update user list Shift schedule preparation on every Friday. Asset Label Printing Gate pass preparation if material sending out & track the same Zoom meeting creation Check for VC help one day prior to meeting and accordingly assign call to engineer. Responsibility Understand the nature of the issues the customer is facing and provide adequate solutions for the same. Respond to customer queries and complaints. Troubleshoot technical inadequacies by obtaining required information from the customer over phone or email. Report difficult or complex issues to the Help Desk Manager. Try finding a feasible solution as soon as possible. Provide excellent customer service to the clients. Follow up with the customers on a regular basis. Maintain the record of common issues related to customer complaints and report them to higher management. Determine potential issues and get them resolved beforehand. Suggest improvements in the existing procedures. Ensure that all the issues are resolved on time. Requirements Hands-on experience in resolving technical issues. Excellent communication and interpersonal skills. Excellent problem-solving abilities Team management skills. Should be a patient listener.

Summary: We are seeking individuals who know Spanish and can engage with callers by listening with empathy, communicating effectively, and capturing accurate information while following our clients scripts, protocols, and processes. Customer Service Representatives at Enhancor provide friendly, professional, and comprehensive support to our clients' customers. As this position requires extensive documentation and notation for high-level corporate clients, so keeping that in mind we are providing 24-hour support 365 days a year working in rotational shifts. Therefore, we can offer our team members flexible work hours around the clock! Youll uncover challenges that enliven you as you grow professionally and explore career opportunities based on your interests and abilities. If you are looking for a stable career, join us! Duties & Responsibilities: Flexibility to work during the US and rotational shift is essential. Message intake & dispersal. Providing support through voice, chat, or calls. Scheduling & appointment setting. Order intake. Opening trouble tickets. Email response. Monitoring system alerts. Immediate notification of emergent issues and more. After Hours Emergency Call Handling. Complaints and Escalation Handling. Qualifications & Skills: Should know Spanish. A welcoming voice with an upbeat tone. Typing speed must be over 25 WPM. A test will be administered. Excellent customer service and computer literacy skills. Excellent command of grammar and spelling must be adept at paying attention to detail. Flexible, a team player with exceptional verbal and communication expertise. Computer skills in a Windows-based environment. Must be available to work a weekend day (Sat or Sun each week). Training will last approximately one week. In your second week, you will move to your new set schedule. Good attendance & schedule adherence following.

Identify & pursue new business opportunities Generate & follow up on leads Build & maintain strong client relationships Prepare proposals & presentations Conduct market and competitor research Achieve sales targets Communication & negotiation skills Required Candidate profile Any graduate can apply Good communication in English & Tamil Explain courses & convince students Outbound calling & follow-ups Handle pressure & meet targets Telecalling experience is a plus

We are looking for a highly skilled and experienced Front Office Executive to join our team at Capital Placement Services. The ideal candidate will have 1-7 years of experience in the recruitment industry. Roles and Responsibility Manage front office operations, ensuring a smooth and efficient flow of communication. Handle client inquiries and provide excellent customer service. Coordinate with internal teams to ensure seamless execution of recruitment processes. Maintain accurate records and reports, including client information and recruitment metrics. Develop and implement effective filing systems, both physical and digital. Collaborate with the sales team to identify new business opportunities and grow the client base. Job Requirements Proven experience in front office operations, preferably in the recruitment or staffing industry. Excellent communication and interpersonal skills, with the ability to work effectively with clients and internal teams. Strong organizational and time management skills, with attention to detail and accuracy. Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously. Proficient in Microsoft Office applications, including Word, Excel, and PowerPoint. Strong problem-solving skills, with the ability to think critically and creatively.

Role & responsibilities Logging of customer complaints and maintaining its progress record until it is resolved. Maintaining & Filing of Job Cards and Installation reports. In-warding of machines coming for repairs to the Department. Coordinating dispatch of machines and spares with the logistics department and notifying the customer. Maintaining AMC schedules of machines and onboarding customers for AMC. Follow-up with customers for their feedback or quotation approvals. Drafting of Sales/service/purchase orders, invoices & repair estimates based on inputs from the service team. Coordinating Installations and field visits with sales, logistics and service team. Maintaining of inventory and records of loaned machines/spares of the service department. Logging minutes of team meetings and follow-up with team members for updates on task assigned. Coordinating with, out-station field engineers/technicians for work updates and maintaining their attendance records. Maintaining records of upgrades/changes in the product line based on inputs from Production/R&D team. Preferred candidate profile Candidates with previous experience of service desk operations are preferred.

Position Summary This role exists to coordinate and manage end-to-end medical appointment logistics, ensure timely report updates, and handle customer and diagnostic center interactions. It aims to ensure a seamless experience for insurance and corporate customers while meeting internal process TAT and quality standards. Key Responsibilities Schedule medical appointments for insurance and corporate clients. Update medical status in the system (Show / No-Show). Share daily Show/No-Show updates with Head Office. Reschedule missed appointments based on advisor inputs. Follow up daily with diagnostic centers for medical reports. Perform quality checks on reports and upload them as per the checklist. Coordinate with diagnostic centers to resolve queries from the HO within defined TAT. Ensure monthly targets for report turnaround time (TAT) are consistently met. Escort High Net-Worth (HNI) clients for medical check-ups, if required. Collaborate with internal teams Call Centre, QC, Billing, and other branches. Handle grievances or customer/diagnostic center-related issues promptly and professionally. Skills & Qualifications Graduate/Postgraduate with 6 months to 1 year of experience (preferably in Insurance or TPA industry) Familiarity with life insurance processes Proficiency in MS Office (Word, Excel, Outlook) Strong coordination and follow-up skills Process and team orientation Personal Attributes & Competencies Flexible and adaptable Strong time and task management skills Results-oriented approach Excellent communication skills in English and Hindi

Greetings from JobShop India’s Largest BPO Recruitment Company! We’re hiring for top BPO positions in Bengaluru ! Find your perfect fit and start your career with us today. Call Neha on 7975182408 Or chat with us directly on jobshop.ai Open Positions: Technical Support (English + Hindi) • Work Location: Whitefield, Bengaluru • 5 days working + 2-way cab • Salary: up to 30,000 per month • Minimum 1 year experience required International Technical Support (Non-Voice) – US Shift • Work Location: Whitefield, Bengaluru • 5 days working + 2-way cab • Salary: up to 26,000 per month • Minimum 1 year experience required International Customer Support (Non-Voice) – US Shift • Work Location: Manyata Tech Park, Bengaluru • 5 days working + 1-way cab • Salary: up to 26,000 per month • Minimum 1 year experience required International Customer Support (Voice) – US Shift • Work Location: Bellandur Tech Park, Bengaluru • 5 days working + 1-way cab • Salary: up to 32,000 per month • Freshers or candidates with 1 year experience International Customer Support (Voice) – US Shift • Work Location: Bellandur Tech Park, Bengaluru • 5 days working + 1-way cab • Salary: up to 40,000 per month • Minimum 1 year experience required Apart from these positions, we have 200+ open roles you can view by visiting jobshop.ai Daily Walk-in Drives – book your slots today! To apply, call Neha on 7975182408 Or chat instantly on jobshop.ai #CallCenter #BPO #CustomerSupport #TechSupport #NonVoice #VoiceProcess #JobsInBengaluru #HiringNow

Answer incoming calls & address customer queries Provide product/service information clearly Record call details &maintain customer records Resolve complaints or escalate them when needed Ensure a positive customer experience on every call Required Candidate profile Good communication skills in [language(s)] Basic computer knowledge Ability to handle calls with patience and professionalism Previous experience in a call center/inbound process is a plus Perks and benefits Yearly Bonus

Handle inbound/outbound customer calls and queries Resolve issues promptly and professionally Maintain customer records and follow up as needed Ensure high levels of customer satisfaction Meet daily service targets and KPIs Required Candidate profile HSC Pass Previous experience in a customer support role preferred. Excellent verbal and written communication skills.