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Hiring Senior International Voice Support Executive||Immediate joiners

Hiring Senior International Voice Support Executive||Immediate joiners

Axis Services

0 - 5 years

0 - 3 Lacs

hyderabad

Posted:3 weeks ago| Platform:

Apply

Skills Required

us voice process customer queries international voice process blended process handling customer queries customer service solving queries handling client calls complaint handling query resolution customer support calls handling escalations customer handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

|| Hiring for International Customer Support Executive (Voice)||Immediate Joiners||

Salary:

Key Responsibilities

Handle customer calls from international clients (US/UK/EMEA/APAC based on process).
Provide accurate information, troubleshoot issues, and resolve queries professionally.
Maintain high levels of customer satisfaction and follow standard support procedures.
Log customer interactions and update CRM tools accurately.
Escalate complex cases to seniors or relevant departments when required.
Meet performance metrics including call quality, response time, and issue resolution.
Adhere to process guidelines, security policies, and compliance standards.

Required Skills & Qualifications

Excellent verbal communication skills in English.
Ability to understand international accents.
Strong listening and problem-solving abilities.
Basic computer knowledge and familiarity with CRM tools.
Ability to work in night shifts/rotational shifts.
Customer-centric attitude with patience and professionalism.

Eligibility

Education: 12th Pass / Graduate /
Experience: 06 yrs+ years in International BPO/Voice Process (freshers welcome)
Immediate joiners preferred.

Benefits

Salary up to 5 LPA + performance incentives
Night shift allowance (if applicable)
Health insurance / cab facility (as per company policy)
Career growth in international support roles

Please Contact
Priyanka HR:7386370056
Email Id: Chinthalapudi.Priyankasai@axisservice.co.in

References are highly appreciated...

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